Hello I recently purchased a mogul from sprint and I love the functionallity of the phone. My problem is when actually making a call I can hear myself talk. Is this normal? Any ideas? Thanks
As far as I know, that isn't a problem with the phone. I've had similar echo's with my previous sprint phone, and with my phones on other carriers.
Im about to buy an H918 v20 and was wanting to use it on MetroPCS. The issue is its not paid off since he switched to Verizon. I bought my v10 almost 2 years ago used , not paid off and its been fine. Has T-Mobile updated their imei blocking at all or does it really not apply to Metro ?
Phones locked to T-Mobile work fine on MetroPCS. If the IMEI is blacklisted, then it won't work on Metro...
-- Brian
Ok cool. Is the esn checker on swappa reliable?
https://swappa.com/esn
No idea. If I were you, I would check with T-Mobile. Don't waste time talking to Metro since it will work on Metro if T-Mobile says that it is good. Get the IMEI, and call T-Mobile and explain that you want to buy a used phone, but you want to make sure that it can be activated on their network.
I buy all my phones from reputable eBay sources, so I know I can return it if the IMEI is bad. As a result, it has been a WHILE since I had to check one, so I can't tell you which department you should speak with.
-- Brain
I think tmobile will say no because its not paid off. Neither was my v10 and thats been a long time. Swappa for mine says its good for activation. ESNchecker passes on Tmobile but fails on MetroPCS , which Ive been using since ive had the phone. Doesnt make sense
So my girlfriend now owns a 6T. It's pretty awful so far. It was a T-Mobile variant, flashed with the patched MSMTool and on the latest open beta.
Her phone is ALWAYS dropping calls, calls won't go through, texts won't always show etc. We went to T-Mobile and swapped out the SIM.
Has anyone else ever seen this before?
And no, this is a totally separate phone from the one I had issues with (I sold that one on Craigslist)
aNGERY said:
So my girlfriend now owns a 6T. It's pretty awful so far. It was a T-Mobile variant, flashed with the patched MSMTool and on the latest open beta.
Her phone is ALWAYS dropping calls, calls won't go through, texts won't always show etc. We went to T-Mobile and swapped out the SIM.
Has anyone else ever seen this before?
And no, this is a totally separate phone from the one I had issues with (I sold that one on Craigslist)
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I have none of the issues you mentioned, and mine is a T-Mobile version converted and running the latest Open Beta. Do you live in a rural area, or an area with bad reception?
Sent from my ONEPLUS A6013 using Tapatalk
I have a Samsung S10 plus bought from Verizon and its unlocked and paid in full. I am trying to take this phone to work with sprint network but after entering the IMEI on sprint website, Sprint says 'it is not compatible and can't be activated'. Phone details are:
Model: SM-G975U
Baseband version: G975USQS2BSI4
Could it be because of baseband version or firmware? Any idea how I could make this phone work on Sprint network, I am stuck right now. Any help, much appreciated.
No one answered? ****, things are quiet. WIth the S20 coming out, I was looking at giving my painfully expensive S10+ (ceramic, 512g) to my kid, who is on Sprint. I went through this with my S9, Sprint won't take it. It's fully compatible, but unless the IMEI is in their system (their device or an unlocked) they won't do it. Anyone confirm if that's still the case?
ret4425 said:
No one answered? ****, things are quiet. WIth the S20 coming out, I was looking at giving my painfully expensive S10+ (ceramic, 512g) to my kid, who is on Sprint. I went through this with my S9, Sprint won't take it. It's fully compatible, but unless the IMEI is in their system (their device or an unlocked) they won't do it. Anyone confirm if that's still the case?
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Yep.. sure is.. unless u get lucky and find someone willing to add the IMEI into the system but they're not supposed to and most are not smart and wouldn't even look for the right escalation process.
I do have full data = text, downloads, etc but no calls. All incoming are direct to VM. Any outgoing attempts fail immediately.
It's rooted and I have full ADB access. I replaced the ROM yesterday with 11 google pixle (something like that - I'm not at home where the files are). It worked for a while then stopped again. Dead as far as calls go. The original ROM is voLTE enabled without an option to toggle that. The newer ROM has voLTE and is toggled on. Of course I tried toggling voLTE, airplane mode, toggled cell-data, power cycle on off etc. Nothing gets it going. I'm on ATT. They recently did a G5 update on 2/22/22 and calls worked until yesterday (3/8) . ATT tried sending signals and a few times i was able to make (1).. yes - ONE call - then it fails afterwords - weird isn't it?
I'm hoping you guys might know a pretty solid ROM i can install (old or new - whatever works best with this phone) nothing fancy - just operational is fine. Or if you think I have a hardware issue and should add a hook to the phone for a lure I'd rather not if I can get it going again - I believe it should work but maybe something with the ATT G5 is adding to my troubles - any suggestions please - I'm at a loss
Thanks in advance - Jim
Hi Jim, I just joined xda in hopes of finding out if a new rom will solve this G5plus moto problem. From what I gather, the standard installed rom does not support Volte and when the wireless services dropped 3g, it somehow dinked with volte/lte (that level no longer supported). I am in the same situation with my g5+ - text but no voice. I use H2o wireless service. From my upfront investigation, volte is a software solution, and no extra chips are required, but I may be wrong, I am just getting started with this. It seems odd to me that I can take out my sim and put it in an older J3 Samsung, and calls go through fine and I can see Volte settings listed. What was moto thinking on the G5+, makes no sense. Sooooo, if anyone has any input to this problem or know if a rom might solve it, chime in please, the phone is still okay for low level use.
Thank you,
Barry
When I re-flash the ROM I can make one call again then nothing. This tells me it's not hardware but software. So I decided to visit T-Mobile to see how it works on their G5 voLTE network and it does quite perfectly. It's not the phone, never was!
So here's what I'm finding out so far. ATT has created a 'white list' of phones they are allowing on their new roll out of the 5G voLTE system. The Moto G5 Plus is not on that list. According to an ATT blog site they are blocking IMEI's that aren't on that list from making calls. The arguments on that site include comments that regardless of your phones proven and manufactured ability to process voLTE calls they aren't going to allow them. It's BS. According to this site it was up to the manufactures to submit phones for approval. Obviously they aren't going to submit discontinued phones, so...
I'm with ConsumerCellular which is ATT essentially. Finally after 4 days CC says they have a new SIM that has been fixing this issue and shipped one out for me today. I'll get it next week. I'll update here accordingly. They call it a "3-In-1 Smart Sim - A" I'll find out just how smart it is ;-)
Yea, I found the att whitelist and all the controversy. Let us know what happens when you get it, maybe H2o can send me one also. Possibly too much programming to allow the G5+ in the mix, could get interesting as time passes.
https://www.att.com/es-us/idpassets/images/support/pdf/Service-Capabilities-Unlocked-Devices-ATT-Network.pdf
I'm leaving ATT. Consumer Cellular sent me the newer SIM. They couldn't get it to work either. The T-Mobile sim worked perfectly in my existing phone - voLTE, 4G (not a 5G phone) and wifi calling. In the mean time to make matters worse, I received a Moto One 5G Ace (brand new phone) direct from Motorola claiming to have whatever upgrade was necessary. Doesn't work either on ATT. I called Moto to question why menu options are missing. Without hesitation she said it's not a 5g phone for ATT and offered a refund. Really.. ok, who am I to argue - I'm taking the refund. I'm moving my existing phone to T-Mobile and not fighting with the big bad ATT bully for doing this.
IMHO ATT doesn't deserve to keep any customer they've done this too. Laziest roll-out in history
So don't fight it, just leave. Any company that blocks IMEI's and dumps customers who own known good 4G voLTE phones is saying loud and clear - LEAVE US.
so that's how I'm fixing the ATT issue. Just the way they way want it.
Yeah, I'll echo this. My G5Plus is on StraightTalk (AT&T MVNO), and voice just stopped working days ago. The SIM works for voice in my Pixel 3a though so getting a new SIM would do nothing. Pretty bogus that VoLTE works with some carriers and/or variants of this phone, just not AT&T apparently.
According to the ATT blog they're blocking the IMEI's of any phone not on their white list. I'm confident it would work they just don't want to be bothered with testing it since the manufacture didn't send them a phone. It's a discontinued phone so why would Motorola do that. However being discontinued only means they made a production run of so many phones and have sold out. On to better iterations .. I get that. They still work and will for years to come on 4G and voLTE. It's an ATT thing. They work great on T-Mobile (not a fan but..)
jgdorado said:
I'm leaving ATT. Consumer Cellular sent me the newer SIM. They couldn't get it to work either. The T-Mobile sim worked perfectly in my existing phone - voLTE, 4G (not a 5G phone) and wifi calling. In the mean time to make matters worse, I received a Moto One 5G Ace (brand new phone) direct from Motorola claiming to have whatever upgrade was necessary. Doesn't work either on ATT. I called Moto to question why menu options are missing. Without hesitation she said it's not a 5g phone for ATT and offered a refund. Really.. ok, who am I to argue - I'm taking the refund. I'm moving my existing phone to T-Mobile and not fighting with the big bad ATT bully for doing this.
IMHO ATT doesn't deserve to keep any customer they've done this too. Laziest roll-out in history
So don't fight it, just leave. Any company that blocks IMEI's and dumps customers who own known good 4G voLTE phones is saying loud and clear - LEAVE US.
so that's how I'm fixing the ATT issue. Just the way they way want it.
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I left, the ole Moto G5+ up and running with voice on T-Mobile, the 15 buck plan unlimited talk/text 3GB data. Cut my bill in half, will see how it goes and for how long.
Thanks for all of your replies. My wife's Moto 5 Plus suddenly stopped making or receiving calls last week and I was pulling my hair out trying to figure out why. She has a pay-by-the-minute plan through TracFone, which uses AT&T's network (among others). Guess she'll have to look for a different carrier now. Judging from others' replies here, T-Mobile seems to be the way to go.
Just got a notice from StraightTalk that my iPhone 5s will no longer work soon, for similar reasons. I probably should upgrade, as half of my apps no longer work on its old iOS... but I really don't want to give up my headphone jack.
jgdorado said:
According to the ATT blog they're blocking the IMEI's of any phone not on their white list. I'm confident it would work they just don't want to be bothered with testing it since the manufacture didn't send them a phone. It's a discontinued phone so why would Motorola do that. However being discontinued only means they made a production run of so many phones and have sold out. On to better iterations .. I get that. They still work and will for years to come on 4G and voLTE. It's an ATT thing. They work great on T-Mobile (not a fan but..)
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jgdorado,
Thank You So Much! We went from Verizon, to AT&T to Pure Talk -only to find out what you just told us about being black listed by AT&T. We just switched today to T-Mobile and ey wallah -both Moto G5 Plus, XT1687 work on Android 8.1 perfectly now. WFI Calling, & voLTE working. You ROCK! God Bless y'all, especially XDA Dev's!