Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks
I used www.unlockitnow.com to unlock my HD2. I was on T-Mobile.
Unlocked code delivered successfully in less than 8 hours.
ccristal
Thanks Ccristal,
Have no ordered one with them, and hopefully will have more luck than the awful service at htcgate.
Where did you buy your HD2 from? If you got it from O2 directly, request an unlocking code from them. It'll take up to 28 days, but is free.
Got my code overnight from www.unlockitnow.com much better than the jokers at htcgate, thanks Ccristal
_Belial said:
Hi there,
I did some searching a few days ago on here, and saw some people saying they had success with HTCGate for unlocking.
So I paid my money and gave them my IMEI and waited... and waited... and ... still waiting, not a peep from them, fired off an email yesterday but no reply.
My HD2 is currently locked to O2 UK, and i'm moving my SIM over to vodafone this week so really need to find somewhere *reliable* online who can unlock it quickly?
Any recommendations from people who've actually had it done?
Many thanks
Click to expand...
Click to collapse
he do the same thing with me in don't have my money back
I went through paypal, put a claim in and they paid me back in a few days, give that a go.
Unlocking Touch pro 2
Hello I am trying to get my sprint TP2 to work on all US GSM services such as T-Mobile and ATT can anyone help me?
Erm, see above ^^ !?
Hi, I used HTCGATE.COM last night, paid at 6pm and was unlocked by 7pm.
The e-mails from them went into my hotmail junk-mail folder - maybe you want to check there? Hope it works out for you either way.
Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...
http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133
kai_ said:
http://forum.xda-developers.com/showthread.php?t=588604
In particular, pay attention to (my) post #133
Click to expand...
Click to collapse
Thanks for that, Kai.
I have had the O2 SIM in my HD2 the whole time, so that's not the problem.
However, having read some of the posts on that thread, it struck me that I was never asked to provide my IMEI number!
They don't request it on the 'unlock form' and I'm pretty sure they didn't ask for it when I spoke to the guy on the phone about it.
I'm going to phone them tomorrow to chase them. No doubt they will tell me now that is the reason they could not provide a code!
Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
johnkst said:
Over the last six weeks or so I have seen a lot of posts suggesting contacting O2 to get the HD2 'SIM unlocked' for free.
I was just wondering if anyone has actually received a code back from O2?
I applied via the online form on O2's website about six weeks ago and am still waiting for a code!
About a week ago I wrote to them asking why I haven't received my code yet (inluding the reference number I received back from them originally).
After about 3 days, they wrote back asking me for additional information (which I had already provided in the online form). I gave them this information and was told that they would submit my request to their Support Team IF I sent them another email requesting them to do it. But that it could take up to 28 days (ie ANOTHER 28 days!) for me to receive my code.
It looks to me as if O2 have no real intention of providing this code are are counting on the fact that most people will give up eventually...
Of course, if other members have received unlock codes back from O2, it could just be that I have been 'unlucky'. Hence my request for others to report back their experiences...
Click to expand...
Click to collapse
I had my iPhone unlocked by them using that unlock request form. It took about 2 weeks before I got an SMS confirming it had been unlocked. The O2 SIM was in the phone the whole time.
kai_ said:
Are you sure? If I remember correctly, you cannot submit the unlock request form without providing an IMEI number? (It's because of the issue that the HD2 supplies you with a 17 digit IMEI number when you type in *#06# - but the web form will only allow you to enter 15 digitis for the IMEI).
Are you sure you went to the correct place to request your unlock code? It can be found here:
https://www.o2.co.uk/apps/help/help?qid=1&q1=2&route=unlocking&case=Handset Unlocking Form
Click to expand...
Click to collapse
That's definitely the form I used, Kai.
However, I'm not completely sure that I didn't provide the IMEI number. I just don't remember being asked to provide it. It WAS 6 weeks ago after all!
As you can see, it is not requested on the first page of the form, but maybe there was a 2nd page...
Anyway, I'll give them a ring tomorrow and see what excuses they have to make.
I really just wanted to see if it was only me or whether everyone was having the same experience. So "Thank you" to everyone who has replied to say that it worked for them (Well, to you and _Belial, anyway...!)
Satayu Basu - htcgate.com Take care. I payed, I received one code but not working (Invalid unlock code). I am trying to contact them but no answer. So I've lost my 20$ and my vodafone Romania Leo is still locked
O2 dragging their feet on SIM unlock for HD2???
Update 18 Jan...
1. Phoned O2 Customer Service... waited in queue... spoke to agent - was told that system was down, please call back later!
2. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... was asked to wait while agent checked notes - agent cut me off!
3. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent cut me off as soon as I mentioned the word "unlatching" (O2's word for SIM unlocking)!
4. Phoned O2 Customer Service... waited in queue... spoke to agent - explained situation... agent had never heard of 'unlatching'!... talked agent through the whole process... the best the agent could offer was to fill out another request form and advise me that it could take 'up to 28 days' before I receive my code!
It's a good job that a) I don't desperately need my phone unlocked and b) I know that sooner or later it will be available on this forum...
be patient. i received my unlock code off o2 eventually. was more than 28 days but i now have an unlocked HD2 which didn't cost a penny to do. as is mentioned make sure you edit and get the imei right. also it is emailed rather than text to you so make sure you get that right and don't stick a fake one down.
Thanks for that, Optiknerv.
It's interesting that you say you received your code via email as elsewhere I have heard it comes via SMS.
I did fill in my genuine email address on the form and I received a confirmation email to that address afterwards. However, what is interesting is that the third agent I spoke to quoted some email address I've never heard of ([email protected]) as the email address stored on the 'system'. This appears to be some internally generated address from O2 as the xxxxxxxxx is my name followed by about 6 digits! I haven'y got a clue as to how to access this account as it has nothing to do with my 'My O2' account!
I asked him to update my account with my correct address, just in case...
I've purchased unlock for this phone and I should have checked if it was connecting to the server before ordering the unlock. When I try to unlock it through the default unlock app it's giving me this error. Has anyone gotten this error before? Any fix to it?
AJ1410 said:
I've purchased unlock for this phone and I should have checked if it was connecting to the server before ordering the unlock. When I try to unlock it through the default unlock app it's giving me this error. Has anyone gotten this error before? Any fix to it?
Click to expand...
Click to collapse
Your best bet would be to contact the customer service of where u ordered the unlock code from. They would be better equipped to help resolve your issues with it than anyone here. I dont use the unlocking service companies, many of them are shady and not legitimate so its wise to make sure you choose one that has a good track record of doing business.
I tried contacting them, but I didn't realise that their policy states no refunds if I get this error as I was suppose to check before ordering. It's a legit company and I've bought unlock codes many times from them. Anyway, it seems for some reason the phone isn't able to connect to the servers. I tried a hard reset and everything pretty much.
There really isnt much you can do then, if you missed a step or didnt verify something before ordering it unfortunately your just SOL. If there policy is such that no refunds are given then you just gotta eat your mistake. Hey dont feel to bad, we have all messed up at one time or another doing something with our phones. I guess you just live an learn from it.
You can keep trying to connect to the server though. Maybe its just down. Other than that my only other idea is if you actually have the keys to unlock your phone try looking on google for a manual way to get to the unlocking menu. There are hidden service menus for our phones but they are not always available, it varies from model to model
I just wanted to warn anyone looking to SIM Unlock their device to be wary of using an XDA member with the e-mail address of [email protected]. I found him on here and attempted to use his services, with him even stating beforehand if it didn't work, I'd be refunded. Off course it eventually didn't work and after figuring this information out, this person has been M.I.A. since. Refusing to email back or, more importantly, refund my money. This is just my personal experience, and others may have differed, but I wanted to make this information available to avoid anyone else having their money stolen.
This guy?
https://forum.xda-developers.com/member.php?u=1113488
I just wanted to warn anyone looking to SIM Unlock their device to be wary of using an XDA member with the e-mail address of [email protected]. I found him on here and attempted to use his services, with him even stating beforehand if it didn't work, I'd be refunded. Off course it eventually didn't work and after figuring this information out, this person has been M.I.A. since. Refusing to email back or, more importantly, refund my money. This is just my personal experience, and others may have differed, but I wanted to make this information available to avoid anyone else having their money stolen.
Dear All, I badly need help. Actually, my phone, regularly owned and connected to my Microsoft account, pretends it is in Recovery Mode Protection. It happened after I restored it.
The facts:
I did not remember to have activated this protection
When I try to check the IMEI of the phone in account.microsoft.com/devices/ it tells me the protection is not active
When I tried to follow the online suggestion of disconnecting the phone from the account, to obtain the unlock code on the webpage and to have it sent to my email, both these two things did not happen.
In summary, I have my phone locked (I suppose it is an error in phone software), removed from my account, and I cannot have the unlock code, nor ask Microsoft for it because, to them, my phone is not locked.
When I ask for support they bounce me among Accounts, Windows and Mobile support. Three weeks have passed, nothing happened of the case I opened with them.
Could you suggest me anything I could do, or get me to the right support to have my phone fixed?
I can provide the purchase proof of the phone.
Thank you in advance!
Kind regards
NeedHelpPlease001 said:
Dear All, I badly need help. Actually, my phone, regularly owned and connected to my Microsoft account, pretends it is in Recovery Mode Protection. It happened after I restored it.
The facts:
I did not remember to have activated this protection
When I try to check the IMEI of the phone in account.microsoft.com/devices/ it tells me the protection is not active
When I tried to follow the online suggestion of disconnecting the phone from the account, to obtain the unlock code on the webpage and to have it sent to my email, both these two things did not happen.
In summary, I have my phone locked (I suppose it is an error in phone software), removed from my account, and I cannot have the unlock code, nor ask Microsoft for it because, to them, my phone is not locked.
When I ask for support they bounce me among Accounts, Windows and Mobile support. Three weeks have passed, nothing happened of the case I opened with them.
Could you suggest me anything I could do, or get me to the right support to have my phone fixed?
I can provide the purchase proof of the phone.
Thank you in advance!
Kind regards
Click to expand...
Click to collapse
Hi, solved with this...
www . youtube . com/watch?v=4RQtSq0oqDM