How to update (I've tried HiCare)? - Huawei P8 Questions & Answers

How do I update my Huawei P8 (GRA-L09 B432B200) to android 6.0 if it's possible?
Thank you

You need to apply update in this post https://forum.xda-developers.com/huawei-p8/how-to/emui4-0-1-p8-official-marshmallow-6-0-t3417212
Overall experience:
https://forum.xda-developers.com/showpost.php?p=71081040&postcount=73

ainarsh said:
You need to apply update in this post https://forum.xda-developers.com/huawei-p8/how-to/emui4-0-1-p8-official-marshmallow-6-0-t3417212
Overall experience:
https://forum.xda-developers.com/showpost.php?p=71081040&postcount=73
Click to expand...
Click to collapse
I tried this, and updated throigh the EMUI local package menu, but when it started installint it froze at 19%.. Not sure why?

salim8 said:
I tried this, and updated throigh the EMUI local package menu, but when it started installint it froze at 19%.. Not sure why?
Click to expand...
Click to collapse
Try with the dialler method, plus make sure the phone is disconnected from your computer before running the update.
Using your dialler, enter *#*#2846579#*#* to access the Project Menu > 4. Software Upgrade > 1. SDcard Upgrade.
Once you're on B370, check for OTA updates via Settings > Update. If nothing offered, you could manually install the latest: [Firmware] Huawei P8 GRA-L09 B394 29/03/17
Like before, via the dialler method & after disconnecting from your computer.

GaT7 said:
Try with the dialler method, plus make sure the phone is disconnected from your computer before running the update.
Using your dialler, enter *#*#2846579#*#* to access the Project Menu > 4. Software Upgrade > 1. SDcard Upgrade.
Once you're on B370, check for OTA updates via Settings > Update. If nothing offered, you could manually install the latest: [Firmware] Huawei P8 GRA-L09 B394 29/03/17
Like before, via the dialler method & after disconnecting from your computer.
Click to expand...
Click to collapse
Alright, will try now. Another problem is that I'm trying to delete the previous update i tried installing (which is now corrupt) from the DLOAD folder (file called UPDATE.APP) but it won't let me (even tried connecting to pc and deleting but it comes back).. It's taking 2.8gb of the Internal storage and isn't deleting.. How do i get rid of it?
Edit: So I download the update to the DLOAD folder in the SD card and unzip it from there?

salim8 said:
Alright, will try now. Another problem is that I'm trying to delete the previous update i tried installing (which is now corrupt) from the DLOAD folder (file called UPDATE.APP) but it won't let me (even tried connecting to pc and deleting but it comes back).. It's taking 2.8gb of the Internal storage and isn't deleting.. How do i get rid of it?
Click to expand...
Click to collapse
That could be a bit of a problem getting rid of. Also, the update process will probably try to install it again (instead of your re-downloaded good copy), which will not work again.
salim8 said:
Edit: So I download the update to the DLOAD folder in the SD card and unzip it from there?
Click to expand...
Click to collapse
Unzip it on your PC first, then copy Update.app to the SD card/dload folder - by 'SD card' do you mean external SD card?
I don't think this is going to work anyway, unless you can find a way to delete the old Update.app file from the internal storage.

GaT7 said:
That could be a bit of a problem getting rid of. Also, the update process will probably try to install it again (instead of your re-downloaded good copy), which will not work again.
Unzip it on your PC first, then copy Update.app to the SD card/dload folder - by 'SD card' do you mean external SD card?
I don't think this is going to work anyway, unless you can find a way to delete the old Update.app file from the internal storage.
Click to expand...
Click to collapse
Yep, SD card as external SD card. And alright, I'm going to try to find a way to get rid of the old update.app file.. Going to backup everything (except the update.app) and factory reset to see if I can get rid of it..

So I managed to get rid of the corrupt Update.app and unzipped the new one, but it stopped at 19% again, but this time said it failed and allowed me to reboot (didn't have to hard reset).. Not sure what the problem is?
EDIT: nvm, I tried for a second time and it's fully installed and have EMUI 4.0.1 running.

salim8 said:
So I managed to get rid of the corrupt Update.app and unzipped the new one, but it stopped at 19% again, but this time said it failed and allowed me to reboot (didn't have to hard reset).. Not sure what the problem is?
EDIT: nvm, I tried for a second time and it's fully installed and have EMUI 4.0.1 running.
Click to expand...
Click to collapse
That's good to know it finally worked out well, & glad to have helped

GaT7 said:
That's good to know it finally worked out well, & glad to have helped
Click to expand...
Click to collapse
Thanks

Related

[Q] need help on the elocity a7

Everyone mod is working i geuss except for mines i don't know what am doing wrong.
i tried to mod mine with the dexter mod 1.41 and mines wont work,
1st- i download the file didn't unzip it then i sent it to the SD card and rename it "update.zip".
2nd- i did the factory wipe/reset then i select to wipe all data
3rd- i select update.zip but i notice an message saying( E. can't read from SD card, or something like that). i dont know if that is apart of the mod or what.
4th- when it is finish then i select reboot option and when it is done rebooting i get nothing new. can you help me out are do you know something that i might be doing wrong. i also did do the 1.42 patch aswell didn't work. are is there any other newer way to do it are what. Even if you can write step by step on how to do it properly.
PLEASE HELP ME OUT.
Did your a7 have a sdcard problem before the attempt ?
And even tho it sed it can't read sdcard, did it proceed to install anyway ?
yes it did go ahead with the installation, but it is during the installation process where i saw something about can't read error, i jus got it yesterday then i did the new update from elocity website. then i tried al,ost all of dexter's mod
these are the exat message i got was (E:can't open/usb/update.zip)
(E:Can't mount USB:update.zip)
then underneath that it say (Finding update package)
then it say (Wait for 5 second)
(Installation time out)
(installation aborted)
(Formatting MISC)
these are all the thing it say during installation
Does your a7 read, mount and unmount the sdcard stock?
What is the path to the update.zip?
Sorry for all the questions, I'm just trying to get on the same page
Sent from my Mynized EVo 4G
I'm having just about the same problem. Will be interested to hear any helpful suggestions. At this point, the only thing that is working is to do the factory reset and use the basic version again. I keep getting a message that "update.zip" (although I named it "Update.zip") is a bad file. I also did not get "apply sdcard:update.zip" as a menu option, only "apply:update.zip", which when clicked did read the sd card, then gave the bad file message.
update
Lemme clarify first then update. I bought the A7 in February and loaded the most current Dexter mod at that time. It's been running beautifully until this week. Over a period of days, the A7 started acting up until it was no longer usable at all. First, the BlueTooth cut out, then the WiFi, then it just got stuck and was repeatedly lighting up the Elocity logo, but never fully booting up.
Elocity support said to do the Factory reset, which I did and it was back to baseline again. Trying to install the latest version of Dexter is where my problem started. (end of history)
So, now the update for this evening: I tried every version of Dexter's mods and got the "bad" file message each time, even after downloading them again to be sure I wasn't using a corrupted copy. However, my A7 will wipe, then update with Elocity Firmware 2.0134 and read it just fine on the exact same SD card when renamed "Update.zip".
So, now I have a very frustrated boy with autism who can't do his Google Voice search anymore and the Android Marketplace doesn't let me download the apps I already bought for him. We're back to where we were when it arrived out of the box in February, but unable to restore what we had.
I have to think there's a conflict between Dexter's Mods and the new firmware, even after one wipes everything. I even tweeted Dexter (and I don't *do* Twitter!) to see if he could respond for help and am waiting for a response.
Can someone please help? Thanks!!
Sounds like your having issues with the files you download, I have gotten in the habit of not renaming the update file to just that until its on the usb card. Seen to many messages like yours if I saved one update over a prior with the same name. Try download 1.41 and 1.42 leave their names the way they are and save them to folder on your computer. Copy them bother to sd-card leaving names the same still. once both are there rename 1.41 to Update. Remove card from pc put in tablet. Use the recovery system method (press then hold power button method) do wipe, clear cache, the use update option. If this is successful which it should be delete the 1.41 file on card that you renamed to Update, this can be done on tablet or computer. Once that file is gone rename the 1.42 to Update and once again flash from recovery system.
Hope that solves your issue
Make it a habit to not save an update over top of another, though it seems like it would keep you from having to rename but for me it always seemed to corrupt the file.
thanks! I'll give that a try. I notice you said "PC", but I have a Mac ... could that be part of the issue ... downloading to Mac, then moving the file to SD or USB? (could be a stupid question, but if I don't ask, that makes me even more ignorant)
cwolfpack3 said:
thanks! I'll give that a try. I notice you said "PC", but I have a Mac ... could that be part of the issue ... downloading to Mac, then moving the file to SD or USB? (could be a stupid question, but if I don't ask, that makes me even more ignorant)
Click to expand...
Click to collapse
Do you end up with a folder or a zip file? Safari has a bad habit of extracting zips when it downloads them. Search my posts, there is a long ranting one that covers issues with both PC and Mac.
they're zipped ... I use Firefox 4.0, when the option comes up at download, I always click "save", not "open". Thanks, though.
well, problem solved. I ran Bestial's gapps patch over top of the new eLocity firmware and i have full functionality again. very happy mom here! now to reload all those apps for my boy! =D
Wow, I'm glad you found a solution...I have been following the thread and was getting worried.
I had the same problem after downloading the newest elocity update and then trying dexter's mod. I found out my problem is that I renamed the file "update.zip". If you just rename the file to" update" then it loaded fine. Not totally sure why this worked and maybe it was just my case, but maybe it will help some of you out!
bft305 said:
I had the same problem after downloading the newest elocity update and then trying dexter's mod. I found out my problem is that I renamed the file "update.zip". If you just rename the file to" update" then it loaded fine. Not totally sure why this worked and maybe it was just my case, but maybe it will help some of you out!
Click to expand...
Click to collapse
No. Your problem was that you were using a windows machine and your file extensions were hidden (I am psychic, but don't worry, I won't tell anyone your pin number). She is using a Mac, no hidden file extensions.
How do you get to the gapps patch? I'm really having trouble getting any updates on my a7. seems like its not taking anything off the sdcard. i brought a new card and I'm still having the same issue.
sbradby said:
How do you get to the gapps patch? I'm really having trouble getting any updates on my a7. seems like its not taking anything off the sdcard. i brought a new card and I'm still having the same issue.
Click to expand...
Click to collapse
bestialbub's patch for google apps (to use the market) can be found at http://forum.xda-developers.com/showthread.php?t=1019846 with the instructions
It's still working very well for us ... several weeks later.
Good luck!

Let's figure out how to flash firmware.

As many of you probably know, the traditional way to flash firmware in a Huawei phone is to obtain the UPDATE.APP file, and place it in the /dload/ folder of the SD card.
With the Mate 9, this no longer works. The update fails, even if the update package is correct.
I'd like to bring everyone's brains together to figure out the new, correct way to flash an update. My guess is that it should be on the internal storage somewhere, since the Mate 9 Porsche will not have SD card slot. However, I've tried both the update.zip files and the update.app files in / and /dload/ and nothing seems to work.
If anyone can try and make a successful install, it will be a big breakthrough, so please, everyone, try!
Here are some firmware download links to try:
Chinese version
MHA-AL00C00B125 Full
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1356/g77/v66549/f2/full/update.zip
MHA-AL00C00B115 Full
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G990/g77/v65571/f3/full/update.zip
European Version
MHA-L29C900B115
MHA-L29C432B115
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1356/g77/v66711/f2/full/update.zip
The error I get when flashing makes me think it's down to the file version being used?
I can copy an update.app to the dload folder and using *#*#2846579#*#* and Software update it appears to validate the file, at least that an update.app file exists and then boots into the updater, where it fails at 5%. From memory, my Mate 8 would act the same if I tried to flash an older update.app file?
UPDATE: I can confirm that even with the same firmware version as the phone is on you cannot flash it by putting the update.app in the /dload folder, even though it does look like it finds the file. I'm wondering if we will see the same symptoms if we had a newer than B125 firmware to try.
duraaraa said:
As many of you probably know, the traditional way to flash firmware in a Huawei phone is to obtain the UPDATE.APP file, and place it in the /dload/ folder of the SD card.
With the Mate 9, this no longer works. The update fails, even if the update package is correct.
I'd like to bring everyone's brains together to figure out the new, correct way to flash an update. My guess is that it should be on the internal storage somewhere, since the Mate 9 Porsche will not have SD card slot. However, I've tried both the update.zip files and the update.app files in / and /dload/ and nothing seems to work.
If anyone can try and make a successful install, it will be a big breakthrough, so please, everyone, try!
Here are some firmware download links to try:
Chinese version
MHA-AL00C00B125 Full
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1356/g77/v66549/f2/full/update.zip
MHA-AL00C00B115 Full
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G990/g77/v65571/f3/full/update.zip
European Version
MHA-L29C900B115
MHA-L29C432B115
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1356/g77/v66711/f2/full/update.zip
Click to expand...
Click to collapse
I have found a way to load firmware. It's very tricky, but it works You need to spoof huawei's servers, so it's not something someone with low technical skills can do, unfortunately. Also, so far, loading older firmwares causes a forced reboot once the system boots up. I think it's to do with Huawei Account or Fingerprint, so hopefully I will resolve this within a few hours and report more.
duraaraa said:
I have found a way to load firmware. It's very tricky, but it works You need to spoof huawei's servers, so it's not something someone with low technical skills can do, unfortunately. Also, so far, loading older firmwares causes a forced reboot once the system boots up. I think it's to do with Huawei Account or Fingerprint, so hopefully I will resolve this within a few hours and report more.
Click to expand...
Click to collapse
I think its best to wait for the Euro C432B122 rom, it should come very soon.
I don't have a Mate 9 (yet), but looking through the code it looks as if it should be able to load the UPDATE.APP from a usb device (via an OTG cable) - /usb/dload/UPDATE.APP. Did anyone try that?
Found something here
http://www.carbontesla.com/2016/11/download-huawei-mate-9-b122-firmware-update-mha-l29-europe/
Maybe it helps.
dancrow said:
Found something here
http://www.carbontesla.com/2016/11/download-huawei-mate-9-b122-firmware-update-mha-l29-europe/
Maybe it helps.
Click to expand...
Click to collapse
Seems like a scam site as many others
-Edit- It seems Huawei pulled this build as i read on another forum.
gee2012 said:
Seems like a scam site as many others
-Edit- It seems Huawei pulled this build as i read on another forum.
Click to expand...
Click to collapse
Huawei pulls every build that is not linked to hisuite site. Most be legit links but Huawei is on top of it.
intruda119 said:
Huawei pulls every build that is not linked to hisuite site. Most be legit links but Huawei is on top of it.
Click to expand...
Click to collapse
Here is a working L29 B122 downloadlink i found on the android-hilfe forum https://www.hidrive.strato.com/lnk/0KFjlD4J but the update failed installation
Aah well, we`ll get he update soon i guess.
Would be awesome to be able to get the european rom to work without any limitations on the chinese phone. I would love to help you guys, but my skills are very limited and hope you guys find a way that's doable for most of us
Huawei didn't pull the build. It's a DNS problem. It's only on their server in China, and isn't on their amazon co-located servers.
Set in your hosts file:
Code:
14.215.9.39 update.hicloud.com
And magically, the link works!
Can't be installed, though. With the Mate 9, I've tried HiSuite USB flashing (fails), flashing from dload folder (fails) and flashing from eRecovery (only thing that's worked.)
I've even unpacked a full rom image to try and reverse engineer how the dload folder works, but all I get is:
Code:
/sdcard/dload/au_temp.cfg
/sdcard/dload/UPDATE.APP
/sdcard/dload/update_cust.app
/sdcard/dload/update_vendor.app
/data/media/0/dload/update_cust.app
/data/media/0/dload/update_vendor.app
/data/update/dload/UPDATE.APP
/data/update/dload/update_cust.app
/data/update/dload/update_vendor.app
/usb/dload/UPDATE.APP
/usb/dload/update_cust.app
/usb/dload/update_vendor.app
And I've tried most of those locations, and while the update.app is found, it doesn't want to flash. Even though it's willing to flash the exact same stuff in update.zip format via eRecovery.
The only other way is overriding the OTAs, but it actually has a pretty strict security check at the end for approval with some nifty encrypted text, so we're screwed there too.
i would like to know the dload method still work with SD card OR not? anyone with mate 9 got SD card in slot already try this?
New Firmware EU version
MHA-L29C432B126
changelog ::
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1366/g104/v68165/f1/full/changelog.xml
download link ::
http://update.hicloud.com:8180/TDS/data/files/p3/s15/G1366/g104/v68165/f1/full/update.zip
OnimushaPooh said:
i would like to know the dload method still work with SD card OR not? anyone with mate 9 got SD card in slot already try this?
Click to expand...
Click to collapse
The dload method no longer works. The update.app file is recognized but install always fails. HiSuite USB flash also doesn't work. Only confirmed way in is hijacking erecovery.
duraaraa said:
Only confirmed way in is hijacking erecovery.
Click to expand...
Click to collapse
I have just dicovered that dload indeed fails. Could you be elaborate / give some clue on how this "hijacking erecovery" is working?
Thanks a lot for your support.
dehnhaide said:
I have just dicovered that dload indeed fails. Could you be elaborate / give some clue on how this "hijacking erecovery" is working?
Thanks a lot for your support.
Click to expand...
Click to collapse
I wrote about it in this thread. You trick the phone into connecting to a fake query.hicloud.com and direct it to the firmware you want to download.
duraaraa said:
I wrote about it in this thread. You trick the phone into connecting to a fake query.hicloud.com and direct it to the firmware you want to download.
Click to expand...
Click to collapse
OK. I got that. But I have the whole update.zip package already downloaded. Is there any way I can flash it?! Sorry if I sound noob but this is my first Huawei Mate and am new to their firmware flashing approach.
Thanks.
Sent from my MHA-L29 using Tapatalk
Pleeez!
duraaraa said:
Huawei didn't pull the build. It's a DNS problem. It's only on their server in China, and isn't on their amazon co-located servers.
Set in your hosts file:
Code:
14.215.9.39 update.hicloud.com
And magically, the link works!
Can't be installed, though. With the Mate 9, I've tried HiSuite USB flashing (fails), flashing from dload folder (fails) and flashing from eRecovery (only thing that's worked.)
I've even unpacked a full rom image to try and reverse engineer how the dload folder works, but all I get is:
Code:
/sdcard/dload/au_temp.cfg
/sdcard/dload/UPDATE.APP
/sdcard/dload/update_cust.app
/sdcard/dload/update_vendor.app
/data/media/0/dload/update_cust.app
/data/media/0/dload/update_vendor.app
/data/update/dload/UPDATE.APP
/data/update/dload/update_cust.app
/data/update/dload/update_vendor.app
/usb/dload/UPDATE.APP
/usb/dload/update_cust.app
/usb/dload/update_vendor.app
And I've tried most of those locations, and while the update.app is found, it doesn't want to flash. Even though it's willing to flash the exact same stuff in update.zip format via eRecovery.
The only other way is overriding the OTAs, but it actually has a pretty strict security check at the end for approval with some nifty encrypted text, so we're screwed there too.
Click to expand...
Click to collapse
C'mon @duraaraa, please elaborate how the update.zip or its contents can be flashed from erecovery!!! Please... you've got me all tangled with this "Only confirmed way in is hijacking erecovery.".
Thanks for your help.
dehnhaide said:
C'mon @duraaraa, please elaborate how the update.zip or its contents can be flashed from erecovery!!! Please... you've got me all tangled with this "Only confirmed way in is hijacking erecovery.".
Thanks for your help.
Click to expand...
Click to collapse
If you want a simple explanation, here is how eRecovery works.
1. The phone sends a request to query.hicloud.com on port 80, asking for what firmware it should download.
2. query.hicloud.com sends it information about what firmware it should download, including a URL
3. The phone sends a permission request to download the files to huawei's servers. Then, the phone downloads and parses the URL plus /full/filelist.xml and gets a list of files. If it sees files which match the region of the phone, it recognizes it as a valid update, and begins downloads the files.
4. Before the install starts, the phone contacts query.hisuite.com again to confirm that it's allowed to install. If it receives permission, the phone checks the MD5 of the files it downloaded, then unzips the three files (an update, a public, and a regional file. Three zip files) The phone then tries to install them. If there is an issue (mismatch, not signed, etc.) it spits out an error and fails. If everything passes the test, it installs.
So my method of entry is emulating query.hicloud.com and update.hicloud.com to provide the phone with whatever zip files I want.
duraaraa said:
If you want a simple explanation, here is how eRecovery works.
1. The phone sends a request to query.hicloud.com on port 80, asking for what firmware it should download.
2. query.hicloud.com sends it information about what firmware it should download, including a URL
3. The phone sends a permission request to download the files to huawei's servers. Then, the phone downloads and parses the URL plus /full/filelist.xml and gets a list of files. If it sees files which match the region of the phone, it recognizes it as a valid update, and begins downloads the files.
4. Before the install starts, the phone contacts query.hisuite.com again to confirm that it's allowed to install. If it receives permission, the phone checks the MD5 of the files it downloaded, then unzips the three files (an update, a public, and a regional file. Three zip files) The phone then tries to install them. If there is an issue (mismatch, not signed, etc.) it spits out an error and fails. If everything passes the test, it installs.
So my method of entry is emulating query.hicloud.com and update.hicloud.com to provide the phone with whatever zip files I want.
Click to expand...
Click to collapse
Thanks for the explanation @duraaraa! Shall I understand that both query.hisuite.com and update.hicloud.com share the same 14.215.9.39 IP?
I have only seen the IP (14.215.9.39) for update.hicloud.com? Is there a different one for query.hicloud.com? I need to know to be able to correctly modify the /etc/hosts on my router.
Thanks for your support.

GRA-UL00C470B192 - can i update to marshmallow?

Hi everyone,
Model number: GRA-UL00
Build number: GRA-UL00C470B192
Country Australia - phone unlocked.
EMUI 3.1
I have just updated to the above firmware via firmware finder.
Is there a firmware that will give me marshmallow - as currently lollipop?
Appreciate any help
Cheers
smokiedawson said:
Build number: GRA-UL00C470B192
Country Australia - phone unlocked.
I have just updated to the above firmware via firmware finder.
Click to expand...
Click to collapse
This firmware is apparently dated 2017.06.07 (in other words, apparently the very latest) - but what date is mentioned in your phone's Settings > About phone > Android security patch level?
smokiedawson said:
Is there a firmware that will give me marshmallow - as currently lollipop?
Click to expand...
Click to collapse
Yes, first download & install C470B200 for GRA-UL00 from the Huawei/Australia site: http://consumer.huawei.com/au/support/mobile-phones/p8-au-sup.htm
Direct download link (1.67Gb): http://download-c1.huawei.com/download/downloadCenter?downloadId=79564&siteCode=au
Backup your phone - texts, contacts, personal files, photos, music, videos, etc as applicable.
Unzip the downloaded file & copy the resulting single large file (possibly Update.app) to the phone's external microSD card. Disconnect phone from PC, then go to Settings > Update > Update from SD card (or something similar).
This is still only Lollipop, but once on B200 one can usually safely update to Marshmallow directly.
Once the update is complete & you check the phone functions normally, confirm that the end of the build number (in Settings > About phone) now has B200. You should also delete the large update file from the SD card. Check if there are any newer updates via OTA, using Settings > Update > Check for updates.
If there are no new updates found via the above method, check with Firmware Finder. Are there any offered? If yes, it should be a Marshmallow one (if none offered, let us know). Download the latest FULL update file (not the OTA), unzip it to Update.app & copy this to a folder named 'dload' on your external microSD card (if this folder doesn't exist, manually create it). Disconnect phone from PC, then use the phone's dialler to type *#*#2846579#*#* to access the Project Menu. Finally select 4. Software Upgrade > 1. SDCard Upgrade.
From now on, you'll need to use this dload-dialler method to install newer updates.
Wow that is awesome reply, thanks so much, I'll give a shot tomorrow and let you know. Cheers
Hi, the security patch level is 5 may 2017.
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.
I try to do local update and it cant find it. Says...unable to find update package. Please download the package and copy to your sd card or the /dload directory in your internal storage.
Not sure what to do, i have just over 4gb on phone storage avail, should i do the /dload update?
GaT7 said:
This firmware is apparently dated 2017.06.07 (in other words, apparently the very latest) - but what date is mentioned in your phone's Settings > About phone > Android security patch level?
Yes, first download & install C470B200 for GRA-UL00 from the Huawei/Australia site: http://consumer.huawei.com/au/support/mobile-phones/p8-au-sup.htm
Direct download link (1.67Gb): http://download-c1.huawei.com/download/downloadCenter?downloadId=79564&siteCode=au
Backup your phone - texts, contacts, personal files, photos, music, videos, etc as applicable.
Unzip the downloaded file & copy the resulting single large file (possibly Update.app) to the phone's external microSD card. Disconnect phone from PC, then go to Settings > Update > Update from SD card (or something similar).
This is still only Lollipop, but once on B200 one can usually safely update to Marshmallow directly.
Once the update is complete & you check the phone functions normally, confirm that the end of the build number (in Settings > About phone) now has B200. You should also delete the large update file from the SD card. Check if there are any newer updates via OTA, using Settings > Update > Check for updates.
If there are no new updates found via the above method, check with Firmware Finder. Are there any offered? If yes, it should be a Marshmallow one (if none offered, let us know). Download the latest FULL update file (not the OTA), unzip it to Update.app & copy this to a folder named 'dload' on your external microSD card (if this folder doesn't exist, manually create it). Disconnect phone from PC, then use the phone's dialler to type *#*#2846579#*#* to access the Project Menu. Finally select 4. Software Upgrade > 1. SDCard Upgrade.
From now on, you'll need to use this dload-dialler method to install newer updates.
Click to expand...
Click to collapse
smokiedawson said:
Hi, the security patch level is 5 may 2017.
Click to expand...
Click to collapse
Ok, so that's like the latest anyway. Just wondering if you really need this one which is dated more than a year ago.
smokiedawson said:
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.........should i do the /dload update?
Click to expand...
Click to collapse
Yes, if you've already copied it, manually create a folder called d'load on the SD card & cut+paste it into this folder. Then try again.
Restarted phone, tried local update - its doing it now
smokiedawson said:
Hi, the security patch level is 5 may 2017.
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.
I try to do local update and it cant find it. Says...unable to find update package. Please download the package and copy to your sd card or the /dload directory in your internal storage.
Not sure what to do, i have just over 4gb on phone storage avail, should i do the /dload update?
Click to expand...
Click to collapse
Have updated all good - now showing GRA-UL00C470B200
Cannot find any updates for either of the methods suggested to take it any further towards marshmallow.
smokiedawson said:
Hi, the security patch level is 5 may 2017.
I have downloaded the file and put onto sd card. It was the update.app file that was extracted. It was in a folder called dload but just copy pasted the update.app file.
I try to do local update and it cant find it. Says...unable to find update package. Please download the package and copy to your sd card or the /dload directory in your internal storage.
Not sure what to do, i have just over 4gb on phone storage avail, should i do the /dload update?
Click to expand...
Click to collapse
Hi, I'm in NZ with a GRA-L09. Your problem I think is you need to debrand your phone to an open market version.
(For the L09 that is C432) I was stuck like you are waiting for local carriers to provide updates but they'd rather sell you a new phone. The guide on here hopefully apples to the UL00 too. Only word of caution would be too check the carrier bands are compatible.
Edit: looks like C185 is open version but I could be wrong, latest is B390.
Sent from my HUAWEI GRA-L09
thanks wbrambley, I think i will leave like it is. probably sell it soon i reckon. It is open branded, bought outright. Not and never locked to any network.
Cheers for all help guys.
wbrambley said:
Hi, I'm in NZ with a GRA-L09. Your problem I think is you need to debrand your phone to an open market version.
(For the L09 that is C432) I was stuck like you are waiting for local carriers to provide updates but they'd rather sell you a new phone. The guide on here hopefully apples to the UL00 too. Only word of caution would be too check the carrier bands are compatible.
Edit: looks like C185 is open version but I could be wrong, latest is B390.
Sent from my HUAWEI GRA-L09
Click to expand...
Click to collapse
smokiedawson said:
Have updated all good - now showing GRA-UL00C470B200
Cannot find any updates for either of the methods suggested to take it any further towards marshmallow.
Click to expand...
Click to collapse
Ok, don't worry, That's why I mentioned in an earlier post, "if none offered, let us know".
What you need to install next is a Marshmallow C636 build (Southern Pacific region) - note that here you are moving from C470, which is not normally recommended. But it'll work fine as the region (SP) is identical (only the Cxxx code changes), & also as confirmed by namaiki in this forum thread (view last couple of posts).
For further confirmation, also view attached screenshot below from the download source.
Delete the B200 update file in the dload folder.
Direct, full download for GRA-UL00 C636B361 (Marshmallow): http://download-c1.huawei.com/download/downloadCenter?downloadId=91443&siteCode=sg
Here, as it's going to be a 'forced' update, follow the dload-dialler method to install as mentioned in post #2.
Once it completes, check for an OTA update (Settings > Update > Check for update). If nothing, you can proceed to install the latest found by Firmware Finder (FF), which is C636B372 (confirm for yourself in FF).
Delete the B361 update file in the dload folder.
Direct, full download for GRA-UL00 C636B372: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v88000/f1/full/update.zip
Again, use the dload-dialler method to install. After completion, can you confirm the security patch level date - it should be June 2017.
ok, so have done the first update B361 - it actually started upgrade for a while, then said incompatability with customization information. Please download the correct update package - reboot.
So I rebooted, phone was completely wiped (no dramas), and set it up again. Couldn't do australia, so chose usa over english UK.
Now it shows following:
Model Number: GRACE
Build Number: GRA - C900B361
EMUI version EMUII 4.0.1
Android Version 6.0
Android Security patch level Juni 1 2016
I have noticed that right down the bottom of that screen it used to have a custom version (numbers and letters).
It's not there anymore.
Anyways i will try for the next update you mentioned now.
All good - did the update B372. I assume all is ok. model number GRACE
Build Number GRA-C900B372 (why does it not show the UL00?
EMUI 4.0.3
Android Version 6.0
Android security patch level July 1, 2017
Think it all seems good. Any chance of Nougat lol ?? Just kidding.
Cheers for all help, much appreciated. Not sure if anymore to do now, seem fine.
GaT7 said:
Ok, don't worry, That's why I mentioned in an earlier post, "if none offered, let us know".
What you need to install next is a Marshmallow C636 build (Southern Pacific region) - note that here you are moving from C470, which is not normally recommended. But it'll work fine as the region (SP) is identical (only the Cxxx code changes), & also as confirmed by namaiki in this forum thread (view last couple of posts).
For further confirmation, also view attached screenshot below from the download source.
Delete the B200 update file in the dload folder.
Direct, full download for GRA-UL00 C636B361 (Marshmallow): http://download-c1.huawei.com/download/downloadCenter?downloadId=91443&siteCode=sg
Here, as it's going to be a 'forced' update, follow the dload-dialler method to install as mentioned in post #2.
Once it completes, check for an OTA update (Settings > Update > Check for update). If nothing, you can proceed to install the latest found by Firmware Finder (FF), which is C636B372 (confirm for yourself in FF).
Delete the B361 update file in the dload folder.
Direct, full download for GRA-UL00 C636B372: http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v88000/f1/full/update.zip
Again, use the dload-dialler method to install. After completion, can you confirm the security patch level date - it should be June 2017.
Click to expand...
Click to collapse
Only other thing is when setting up, no mention of australia. Can only choose English (UK) or English (US). Then amongst the next selections is no australia etc. Any ideas?
Righto - lots of issues now. cant sign into google or anything at all actually. for example, trying to sign into google - just goes in a loop to sign in. cant even get past the next button.
Other stuff crashing. bluetooth doesnt seem to be working.
Should I somehow go back to another version?
Sorry to hear about the issues. Just goes to show that sometimes what works for one doesn't always work for everyone else (this is rare though it would appear).
The changes you see in 'About phone' is because you installed a different Cxxx build.
Revert to the working B361 update by reinstalling it via the dload-dialler method.
So replace the B372 update file with B361 & run the update steps.
If all works well (apart from the visual changes), only attempt OTA updates from now. In other words, don't use FF to find & install updates.
That's ok, it happens. My problem is I can't even get my pc to show the sd card now to put the update file on. All I get is GRACE showing in my pc, and I open that, there is no files. Can't copy paste or anything, or even create new folder, very weird. This is via usb cable.
Trying to find a adapter for the micro sd card.
Any thoughts, sorry to be a pest.
GaT7 said:
Sorry to hear about the issues. Just goes to show that sometimes what works for one doesn't always work for everyone else (this is rare though it would appear).
The changes you see in 'About phone' is because you installed a different Cxxx build.
Revert to the working B361 update by reinstalling it via the dload-dialler method.
So replace the B372 update file with B361 & run the update steps.
If all works well (apart from the visual changes), only attempt OTA updates from now. In other words, don't use FF to find & install updates.
Click to expand...
Click to collapse
Yeah, sometimes it happens to me as well - try disconnecting & reconnecting. Otherwise the adapter (or cardreader) method should work.
ok, so finally got the file to sd card, and installed via dialler GRA-UL00 C636B361 (Marshmallow). All working good.
still a bit confused as to why it shows in about phone GRA-C900B361 and not the UL00 part.
As android security patch is now 2016, should i go back to GRA-UL00C470B200.
I wanted really to update this phone to sell it, but not sure if it is still same region south pacific/asia etc. Sorry for all the dumb questions, still learning.
Cheers
GaT7 said:
Yeah, sometimes it happens to me as well - try disconnecting & reconnecting. Otherwise the adapter (or cardreader) method should work.
Click to expand...
Click to collapse
I know you said not to use firmware finder etc, just had a look out of curiosity, and attached image is showing - worth a try or not?
smokiedawson said:
ok, so finally got the file to sd card, and installed via dialler GRA-UL00 C636B361 (Marshmallow). All working good.
still a bit confused as to why it shows in about phone GRA-C900B361 and not the UL00 part.
As android security patch is now 2016, should i go back to GRA-UL00C470B200.
I wanted really to update this phone to sell it, but not sure if it is still same region south pacific/asia etc. Sorry for all the dumb questions, still learning.
Cheers
Click to expand...
Click to collapse
smokiedawson said:
ok, so finally got the file to sd card, and installed via dialler GRA-UL00 C636B361 (Marshmallow). All working good.
still a bit confused as to why it shows in about phone GRA-C900B361 and not the UL00 part.
As android security patch is now 2016, should i go back to GRA-UL00C470B200.
I wanted really to update this phone to sell it, but not sure if it is still same region south pacific/asia etc. Sorry for all the dumb questions, still learning.
Cheers
Click to expand...
Click to collapse
It shows the C900 'cause you have flashed a rom with different CUST partition from the original one. This is the reason why you are having those bugs. My advice for you is to extract the CUST image from GRA-UL00C636B361 with HuaweI Update extarctor and flash It in fastboot with the command "fastboot flash cust CUST.IMG".

Security update rollback [P8]

Hello people !
I have just one question about my Huawei P8 , becouse my phone was auto updated few weeks ago ( Google security update)
My build number is B397 and i have got Marshmallow 6.0 ( EMUI 4.0.3 now ) . . How to rollback to 4.0 EMUI ( i had that before )?
Please write steps
Thank you for answer,
Why do you want to go back?
Do you remember the build number (B???) for EMUI 4.0? You must know this, otherwise there'll be lots of trial & error.
What is your full 'Build number' in Settings > About phone? It'll be in this format or similar for a P8: GRA-xxxxCxxxBxxx.
If you have a GRA-L09C432 build, you should consider installing B398 as it's the latest: [Firmware] GRA-L09C432B398 firmware available through Firmware Finder
GaT7 said:
Why do you want to go back?
Do you remember the build number (B???) for EMUI 4.0? You must know this, otherwise there'll be lots of trial & error.
What is your full 'Build number' in Settings > About phone? It'll be in this format or similar for a P8: GRA-xxxxCxxxBxxx.
If you have a GRA-L09C432 build, you should consider installing B398 as it's the latest: [Firmware] GRA-L09C432B398 firmware available through Firmware Finder
Click to expand...
Click to collapse
I have got now GRA- L09C432B397 , but what i had before i dont remember All what i know is build number of January google security patch : GRA-L09C432B391 , Hope thats enought .
Trza33 said:
I have got now GRA- L09C432B397 , but what i had before i dont remember All what i know is build number of January google security patch : GRA-L09C432B391 , Hope thats enought .
Click to expand...
Click to collapse
Ok, that's enough, but not guaranteed to get you back to EMUI 4.0 - worth a try anyway if you don't know for sure.
You can get B391 for your build number from this thread (install instructions lower down main post): [Firmware] Huawei P8 B391 - GRA-L09C432/GRA-UL10C432 (OTA/FULL) (2016-12-26), or better use the link below as that thread has many links & you could download the wrong one by mistake:
FULL update (1.64Gb): http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v71319/f1/full/update.zip
Also, do a thorough backup before applying the update - this is for safety only (Huawei's free HiSuite works well for me).
NOTE: It's important that your phone is not-network branded for the above to install safely. If it's network-branded, during bootup the network's logo will display, & there may be network-related apps installed (also known as 'bloatware'). If yes, then do not install the above. Let us know & we'll try to find the correct one from your network (by the way, & to answer your pm, this has nothing to do with turning off / on your WiFi/4G connection or other mobile network. Network-branded only means the installed firmware is 'branded' by the network).
EDIT: Sorry, from the screenshot posted by the op (DrunphO) in the above thread, this update will get you back to EMUI 4.0.1
Never mind, even last year's B370 (June2016) had EMUI 4.0.1: Huawei P8 Official Marshmallow 6.0 [EMUI4.0.1] GRA-L09C B370 Eur Full [no wipe], so B391 should do
GaT7 said:
Ok, that's enough, but not guaranteed to get you back to EMUI 4.0 - worth a try anyway if you don't know for sure.
You can get B391 for your build number from this thread (install instructions lower down main post): [Firmware] Huawei P8 B391 - GRA-L09C432/GRA-UL10C432 (OTA/FULL) (2016-12-26), or better use the link below as that thread has many links & you could download the wrong one by mistake:
FULL update (1.64Gb): http://update.hicloud.com:8180/TDS/data/files/p3/s15/G985/g104/v71319/f1/full/update.zip
Also, do a thorough backup before applying the update - this is for safety only (Huawei's free HiSuite works well for me).
NOTE: It's important that your phone is not-network branded for the above to install safely. If it's network-branded, during bootup the network's logo will display, & there may be network-related apps installed (also known as 'bloatware'). If yes, then do not install the above. Let us know & we'll try to find the correct one from your network (by the way, & to answer your pm, this has nothing to do with turning off / on your 4G or other mobile network. Network-branded only means the installed firmware is branded by the network).
EDIT: Sorry, from the screenshot posted by the op (DrunphO) in the above thread, this update will get you back to EMUI 4.0.1
Never mind, even last year's B370 (June2016) had EMUI 4.0.1: Huawei P8 Official Marshmallow 6.0 [EMUI4.0.1] GRA-L09C B370 Eur Full [no wipe], so B391 should do
Click to expand...
Click to collapse
Can u explain where should i put this folder in my phone ?
I connected phone to PC , now i only need to know where to put folder Than should i go to settings > Phone updates and install this package right ?
By things network branded u meant that i need to turn off every connection of phone with nettworks life wifi / 4G ?
Trza33 said:
Can u explain where should i put this folder in my phone ?
I connected phone to PC , now i only need to know where to put folder Than should i go to settings > Phone updates and install this package right ?
Click to expand...
Click to collapse
Full install instructions are in the B391 thread I linked to.
Trza33 said:
By things network branded u meant that i need to turn off every connection of phone with nettworks life wifi / 4G ?
Click to expand...
Click to collapse
No, please see my edited post about this.
GaT7 said:
Full install instructions are in the B391 thread I linked to.
No, please see my edited post about this.
Click to expand...
Click to collapse
Problem is that i dont know what u mean , im not English-speaking man
Trza33 said:
Problem is that i dont know what u mean , im not English-speaking man
Click to expand...
Click to collapse
Ok, here's an install guide for you:
1. Before any update/rollback, make a thorough phone backup if necessary & for safety reasons. I use Huawei's free HiSuite PC program for this
2. Ensure your phone has at least 50% battery remaining
3. Download the FULL version zipped update file using your computer or similar system (preferred)
4. Unzip the downloaded file to Update.app & copy this Update.app file only to your external microSD card/dload folder (create a new folder called dload in the root of the microSD card if it doesn't already exist)
5. Disconnect the phone from your computer
6. Using your phone's dialler, enter *#*#2846579#*#* to access the ProjectMenu
7. Go to Software Upgrade > SDCard Upgrade and confirm the update installation
8. Wait for the phone to update & reboot itself automatically - do not interrupt the process or switch-off the phone during this time.
About 'network-branded' - this has nothing to do with switching on/off your mobile data/WiFi connection, so do not do this. It only means the installed firmware on your phone is 'branded' (specially made) by the mobile network company you bought the phone from.
What country are you from by the way, & your mother tongue (language)?
GaT7 said:
Ok, here's an install guide for you:
1. Before any update/rollback, make a thorough phone backup if necessary & for safety reasons. I use Huawei's free HiSuite PC program for this
2. Ensure your phone has at least 50% battery remaining
3. Download the FULL version zipped update file using your computer or similar system (preferred)
4. Unzip the downloaded file to Update.app & copy this Update.app file only to your external microSD card/dload folder (create a new folder called dload in the root of the microSD card if it doesn't already exist)
5. Disconnect the phone from your computer
6. Using your phone's dialler, enter *#*#2846579#*#* to access the ProjectMenu
7. Go to Software Upgrade > SDCard Upgrade and confirm the update installation
8. Wait for the phone to update & reboot itself automatically - do not interrupt the process or switch-off the phone during this time.
About 'network-branded' - this has nothing to do with switching on/off your mobile data/WiFi connection, so do not do this. It only means the installed firmware on your phone is 'branded' (specially made) by the mobile network company you bought the phone from.
What country are you from by the way, & your mother tongue (language)?
Click to expand...
Click to collapse
Well , im from Slovenia - slovenian . I know that i am good in english but - Nettwork-Braneded is new fore me since im not expert in phones in other languagues

			
				
Doesnt work
GaT7 said:
Ok, here's an install guide for you:
1. Before any update/rollback, make a thorough phone backup if necessary & for safety reasons. I use Huawei's free HiSuite PC program for this
2. Ensure your phone has at least 50% battery remaining
3. Download the FULL version zipped update file using your computer or similar system (preferred)
4. Unzip the downloaded file to Update.app & copy this Update.app file only to your external microSD card/dload folder (create a new folder called dload in the root of the microSD card if it doesn't already exist)
5. Disconnect the phone from your computer
6. Using your phone's dialler, enter *#*#2846579#*#* to access the ProjectMenu
7. Go to Software Upgrade > SDCard Upgrade and confirm the update installation
8. Wait for the phone to update & reboot itself automatically - do not interrupt the process or switch-off the phone during this time.
About 'network-branded' - this has nothing to do with switching on/off your mobile data/WiFi connection, so do not do this. It only means the installed firmware on your phone is 'branded' (specially made) by the mobile network company you bought the phone from.
What country are you from by the way, & your mother tongue (language)?
Click to expand...
Click to collapse
Dude , when i try it says Warning : no upgrade file
I got 2 files when i extract the folder : http://prntscr.com/g3l1tj , should i put both in dload ? I only put Update.app
Trza33 said:
Dude , when i try it says Warning : no upgrade file
I got 2 files when i extract the folder : http://prntscr.com/g3l1tj , should i put both in dload ? I only put Update.app
Click to expand...
Click to collapse
As I mentioned in step 4, have you copied the Update.app file to the correct path: microSD card/dload folder? (It really doesn't make any difference if you also include the Meta-inf folder, but it's not required.)
Also, make sure to disconnect the USB cable connected to the computer before running the update.
If you've done all the above correctly, & it still doesn't work, your download or Update.app file could be corrupt - check the MD5 checksum value of these files.
Untouched, zipped B391 download MD5 should be: 6B2CBEFAB63B1D9068083B3C29FD0B52
Unzipped to Update.app file only MD5 should be: 0263F76F12699B93F98FEAEB5479DE94
Use the free HashTab to check their MD5 values. If you need to know how to use, here's a simple tutorial: HashTab verifies the integrity of your downloads
If the MD5 values don't match exactly, do not try installing again as you'll get the same problem or a corrupt install/bricked phone.
Instead, download the B391 update again from the link I provided & check their MD5 values as applicable - if they match exactly, try to install again using the same method.
GaT7 said:
As I mentioned in step 4, have you copied the Update.app file to the correct path: microSD card/dload folder? (It really doesn't make any difference if you also include the Meta-inf folder, but it's not required.)
Also, make sure to disconnect the USB cable connected to the computer before running the update.
If you've done all the above correctly, & it still doesn't work, your download or Update.app file could be corrupt - check the MD5 checksum value of these files.
Untouched, zipped B391 download MD5 should be: 6B2CBEFAB63B1D9068083B3C29FD0B52
Unzipped to Update.app file only MD5 should be: 0263F76F12699B93F98FEAEB5479DE94
Use the free HashTab to check their MD5 values. If you need to know how to use, here's a simple tutorial: HashTab verifies the integrity of your downloads
If the MD5 values don't match exactly, do not try installing again as you'll get the same problem or a corrupt install/bricked phone.
Instead, download the B391 update again from the link I provided & check their MD5 values as applicable - if they match exactly, try to install again using the same method.
Click to expand...
Click to collapse
I think my phone is cursed xD MD5 r both matching , i put file in the right place and still doesnt find a ****ing file . Could you give me another file to download ? Build number : GRA-L09C432B390
Well , i did it again with another update with another build number ( L09C432B390) . When i "agree" with SDCard Upgrade it says Warning : No upgrade file ... But i know that i put my file unziped in dload in Sd card in a right place ...
Trza33 said:
I think my phone is cursed xD MD5 r both matching , i put file in the right place and still doesnt find a ****ing file . Could you give me another file to download ? Build number : GRA-L09C432B390
Click to expand...
Click to collapse
Trza33 said:
Well , i did it again with another update with another build number ( L09C432B390) . When i "agree" with SDCard Upgrade it says Warning : No upgrade file ... But i know that i put my file unziped in dload in Sd card in a right place ...
Click to expand...
Click to collapse
Hi again, just to confirm the Update.app file was in the external SDcard/dload folder - see the pic enclosed.
Well, before you checked with B390, I thought there may be something wrong with B391, but it installed ok for me (I was on B398 previously) - see the other pic enclosed.
-----------
- Where did you buy the phone from?
- Did you buy it new or secondhand?
- If you bought it brand new, can you contact the company who sold it to you to ask if it is network-branded?
- Did it always have a C432 firmware build?
- What is the model number on the rear/back, lower part of the phone: GRA-xxxx?
- Is the phone rooted?
- Does the IMEI info check out correctly for a P8 GRA-L09 at these 3 sites: http://www.imei.info | http://sim-unlock.net/imei_check/Huawei | http://consumer.huawei.com/uk/support/warranty-query
All checked
GaT7 said:
Hi again, just to confirm the Update.app file was in the external SDcard/dload folder - see the pic enclosed.
Well, before you checked with B390, I thought there may be something wrong with B391, but it installed ok for me (I was on B398 previously) - see the other pic enclosed.
-----------
- Where did you buy the phone from?
- Did you buy it new or secondhand?
- If you bought it brand new, can you contact the company who sold it to you to ask if it is network-branded?
- Did it always have a C432 firmware build?
- What is the model number on the rear/back, lower part of the phone: GRA-xxxx?
- Is the phone rooted?
- Does the IMEI info check out correctly for a P8 GRA-L09 at these 3 sites: http://www.imei.info | http://sim-unlock.net/imei_check/Huawei | http://consumer.huawei.com/uk/support/warranty-query
Click to expand...
Click to collapse
Well , i bought it from nearest store and it was brand new I didnt root my phone ... And still dont know why it doesnt work ... I also put stats of my phone down below And yeah , file is in the same location as your screens
Trza33 said:
Well , i bought it from nearest store and it was brand new I didnt root my phone ... And still dont know why it doesnt work ... I also put stats of my phone down below And yeah , file is in the same location as your screens
Click to expand...
Click to collapse
Copy the same file with the 'dload' folder to the Internal memory, remove your SD card and try to install it again.
I did that before , anyway i solved the problem and istalled succesfully There was already dload file , but it was in the other map thats why my phone didnt recognize the file

Unknown Axon 7

Bought an Axon 7 from China 1.5 years ago. Very satisfied with it, but only got 2 OTA. Last one a couple of months ago. I tried in vain to identify the type. It is marked A2017 on backside. Buildnumber is ZTE_A2017CTJMV1.0.0B04. Is it possible to upgrade manually to Nougat?
Nisse1234 said:
Bought an Axon 7 from China 1.5 years ago. Very satisfied with it, but only got 2 OTA. Last one a couple of months ago. I tried in vain to identify the type. It is marked A2017 on backside. Buildnumber is ZTE_A2017CTJMV1.0.0B04. Is it possible to upgrade manually to Nougat?
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That is really weird. But of course it is possible
Look, there are three ways to do this. You have the official method, which involves downloading the OTA yourself from the support page, unzipping it, putting it on the internal storage or SD and going to Updates to apply it. This one might fail. Then there's the TWRP way, but you need to unlock the bootloader. And then there's the MiFlash way, where you don't need unlocked bootloader and it will not fail, but it's a little bit of an extreme...
For now, do this:
http://devicedownload.zte.com.cn/support/product/201606031040/sd/20171009174830988.zip
Download that file and unzip it. There will be a file called "update.zip" and maybe a pdf inside. Take the update.zip and put it in the root of the internal storage. Then go to settings -> Updates, and it should detect it. Install it
Thank You
Thanks,
Downloaded and extracted the update.zip file. Put in the root of SD. Tried the system update. Got answer "Software is up to date" But nothing happens.
Nisse1234 said:
Thanks,
Downloaded and extracted the update.zip file. Put in the root of SD. Tried the system update. Got answer "Software is up to date" But nothing happens.
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Try putting on the internal storage (not the SD card). If it still does not appear, then try updating through the stock recovery. That should work.
EDIT: just to be clear, you did not extract the contents of the update.zip, did you? You need to put the actual update.zip on the internal storage (you can try on the external sd card). As mentioned by choose an username, check the update.zip you downloaded. It it contains another update.zip, that is the file you need. You may have already done this, but I have seen others still get it wrong...
EDIT 2: that being said, your current version number seems strange. I wonder if that is the problem. Maybe the version you are trying to install is not compatible and therefore not seen by the system.
joaste said:
EDIT 2: that being said, your current version number seems strange. I wonder if that is the problem. Maybe the version you are trying to install is not compatible and therefore not seen by the system.
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That's the point. I wanted to see if the normal update could go normally or not. Next step is MiFlash
At least we know it's an A2017...
Choose an username... said:
That's the point. I wanted to see if the normal update could go normally or not. Next step is MiFlash
At least we know it's an A2017...
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You can still try first through stock recovery.
Right...
joaste said:
Try putting on the internal storage (not the SD card). If it still does not appear, then try updating through the stock recovery. That should work.
EDIT: just to be clear, you did not extract the contents of the update.zip, did you? You need to put the actual update.zip on the internal storage (you can try on the external sd card). As mentioned by choose an username, check the update.zip you downloaded. It it contains another update.zip, that is the file you need. You may have already done this, but I have seen others still get it wrong...
EDIT 2: that being said, your current version number seems strange. I wonder if that is the problem. Maybe the version you are trying to install is not compatible and therefore not seen by the system.
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The file "update.zip" contains 29 sub files, none of them was named update.zip.
No I did not unzip it.
This time I put the "update.zip" in the root of the phone folder. But nothing happened when I run the Settings»update.
How do I post screen shots in this forum?
Nisse1234 said:
The file "update.zip" contains 29 sub files, none of them was named update.zip.
No I did not unzip it.
This time I put the "update.zip" in the root of the phone folder. But nothing happened when I run the Settings»update.
How do I post screen shots in this forum?
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Okay. Put it in the SD card. Then turn the phone off.
After it is completely off, hold Volume Up + power until the zte screen appears. You should get into the stock recovery.
Now, the stock recovery will most probably be in chinese, but you have to use an option that says 'sd' between a bunch of chinese stuff. It's easy to spot. Scroll to that option with the volume keys and select it with Power. The contents of the SD card will appear. Select the update.zip and see if it works or not.
Well...
Choose an username... said:
Okay. Put it in the SD card. Then turn the phone off.
After it is completely off, hold Volume Up + power until the zte screen appears. You should get into the stock recovery.
Now, the stock recovery will most probably be in chinese, but you have to use an option that says 'sd' between a bunch of chinese stuff. It's easy to spot. Scroll to that option with the volume keys and select it with Power. The contents of the SD card will appear. Select the update.zip and see if it works or not.
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....I have just one mobile. What will happen with data like contacts, apps, bank-id etc?
Nisse1234 said:
....I have just one mobile. What will happen with data like contacts, apps, bank-id etc?
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Nothing. If you use MiFlash they will get erased, but not this way.
Think about it this way; doing this from the Updates section actually issues a command that gets you into the recovery to flash the file. So basically you skip the Updates part.
Please tell me if the recovery is in chinese later
Nisse1234 said:
....I have just one mobile. What will happen with data like contacts, apps, bank-id etc?
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Also a small FYI:
-Contacts are backed up on your Google account, and even if you don't have one you can export all of your contacts to a .vcf file, then back it up, and then import it once you finish
-Apps... Just download them again. You can backup the 'Android' folder that's on your internal storage, most games save their data there.
-Bank ID? Isn't that just a log in?
I format my zte axon 7 A2017G and now am stock on WiFi(when ever I tap next it will load then return to WiFi) and it seems the phone is locked by zte please how do I unlock it
Nisse1234 said:
....I have just one mobile. What will happen with data like contacts, apps, bank-id etc?
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no,but you'd better make a backup .in order to prevent accidents

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