Amazon Prime G4: Cannot install Nougat OTA, stuck at fastboot screen. - Moto G4 Questions & Answers

So I tried to install the nougat update, but my phone, which has been booting to fastboot ever since I messed around a little with it on RSD Lite, will not turn all the way off and the Nougat update fails. I have tried several times. My bootloader is locked and I am running completely stock with the ads. It shows up in the boot logs as "fastboot reason: utag bootmode configured as fastboot" . Anyway to fix this so I can upgrade to nougat? Thank you.

enter into fastboot mode and run this
Code:
mfastboot oem fb_mode_clear
mfastboot reboot

lerg96 said:
enter into fastboot mode and run this
Code:
mfastboot oem fb_mode_clear
mfastboot reboot
Click to expand...
Click to collapse
Thank you so much. That fixed the problem!

Where did you find the nougat update ,my xt1625 prime is bricked and I need that to try unbrick it .

If anyone else reads this; I had the issue and I just selected reboot recovery so I could manually tell the phone to apply the update. When it booted into recovery, it actually continued to install it automatically.

Does anyone have a backup of boot and recovery images for nougat xt1625 amazon?
Sent from my Moto G (4) using Tapatalk

hmm
lerg96 said:
enter into fastboot mode and run this
Code:
mfastboot oem fb_mode_clear
mfastboot reboot
Click to expand...
Click to collapse
Does this command have to be run from a specific directory?
'mfastboot' is not recognized as an internal or external command.
Thanks

andnewb1 said:
Does this command have to be run from a specific directory?
'mfastboot' is not recognized as an internal or external command.
Thanks
Click to expand...
Click to collapse
You have to open the cmd in the folder where you have the fastboot and run fastboot or mfastboot depend or which version you r using .

andnewb1 said:
enter into fastboot mode and run this
Does this command have to be run from a specific directory?
'mfastboot' is not recognized as an internal or external command.
Thanks
Click to expand...
Click to collapse
You have to download this file and use CMD and go to the mfastboot directory and the run the commands.

Related

Nexus 7 Bricked??/Broken

Nexus 7 was rooted,unlocked bootloader and was running paranoid anroid 3.90+ i think . i plugged it into the computer to get a new rom using nexus root toolkit v1.7.2. i was asked to update a few things, so i clicked yes. i then tried to flash stock + unroot and chose 4.3 cause i wanted to try the new OS. but i guess something happened because when i turned my nexus 7 back on i was stuck on the load screen (GOOGLE image with a unlocked lock) i could cycle thru a few options using volume keys (start,recovery,power off) .all of them seemed useless as they would just bring me back to where i was.when clicking start "booting failed" come up on the upper left side. when trying to flash stock +unroot using NRT i get up to the sending "bootloader" part and my nexus 7 just freezes, how do i fix this. please and thanks
download the factory image from the google factory image and extract the archive.
try flashing the bootloader manualy with fastboot.
locate your fastboot binary and copy the bootloader image to that directory.
open a commandline in that directory and type
fastboot flash bootloader name-of-bootloader.img
after that you can try to flash the whole factory image with the flash-all.sh script.
Simple
dieselmonkeyy said:
i could cycle thru a few options using volume keys (start,recovery,power off) .all of them seemed useless as they would just bring me back to where i was.when clicking start "booting failed" come up on the upper left side.
Click to expand...
Click to collapse
Boot failed??? That's a bad flash of the stock ROM. I had the same problem at my first attempt trying to flash Stock ROM, but don't worry! Let's do this:
WARNING: Before you continue you are accepting that I'm not responsible of anything can happen to your Nexus and your battery is fully charged.
When you download the stock ROM you have to uncompress the zip file. You will find the bootloader and another zip.
Uncompress that zip file, put fastboot program, the bootloader and the files together.
Then start your Nexus into bootloader mode, connect it to your PC, open a console (cmd for Windows, Terminal for Linux and Mac OS X) and type this:
fastboot erase boot
fastboot erase cache
fastboot erase recovery
fastboot erase system
fastboot erase userdata
WARNING: Your Nexus is FULLY EMPTY!!! Don't reboot it because it can get a full brick (It will not turn on any more).
Now type this:
fastboot flash bootloader bootloader-grouper-X.XX.img
NOTE: Replace X.XX with your version.
Now type:
fastboot reboot-bootloader
Your Nexus will reboot.
Type this:
fastboot flash boot boot.img
fastboot flash cache cache.img
fastboot flash recovery recovery.img
fastboot flash system system.img #Will take a very long time. DON'T INTERRUPT THE PROCESS!!!!!
fastboot flash userdata userdata.img
Now reboot again with:
fastboot reboot-bootloader
Re-unlock bootloader to get a full wipe:
fastboot oem lock
Reboot again:
fastboot reboot-bootloader
And then unlock the bootloader:
fastboot oem unlock
Press "Yes" to the petition screen and reboot:
fastboot reboot
Ready the Nexus!
I had the same problem and I did this.
I hope I can help you.
Sorry for my bad English. I'm from Argentina and I'm learning.
Well,
Good luck!
MlucianoEze said:
Boot failed??? That's a bad flash of the stock ROM. I had the same problem at my first attempt trying to flash Stock ROM, but don't worry! Let's do this:
WARNING: Before you continue you are accepting that I'm not responsible of anything can happen to your Nexus and your battery is fully charged.
When you download the stock ROM you have to uncompress the zip file. You will find the bootloader and another zip.
Uncompress that zip file, put fastboot program, the bootloader and the files together.
Then start your Nexus into bootloader mode, connect it to your PC, open a console (cmd for Windows, Terminal for Linux and Mac OS X) and type this:
fastboot erase boot
fastboot erase cache
fastboot erase recovery
fastboot erase system
fastboot erase userdata
WARNING: Your Nexus is FULLY EMPTY!!! Don't reboot it because it can get a full brick (It will not turn on any more).
Now type this:
fastboot flash bootloader bootloader-grouper-X.XX.img
NOTE: Replace X.XX with your version.
Now type:
fastboot reboot-bootloader
Your Nexus will reboot.
Type this:
fastboot flash boot boot.img
fastboot flash cache cache.img
fastboot flash recovery recovery.img
fastboot flash system system.img #Will take a very long time. DON'T INTERRUPT THE PROCESS!!!!!
fastboot flash userdata userdata.img
Now reboot again with:
fastboot reboot-bootloader
Re-unlock bootloader to get a full wipe:
fastboot oem lock
Reboot again:
fastboot reboot-bootloader
And then unlock the bootloader:
fastboot oem unlock
Press "Yes" to the petition screen and reboot:
fastboot reboot
Ready the Nexus!
I had the same problem and I did this.
I hope I can help you.
Sorry for my bad English. I'm from Argentina and I'm learning.
Well,
Good luck!
Click to expand...
Click to collapse
what do i type into cmd inorder to be able to type
fastboot erase boot
fastboot erase cache
fastboot erase recovery
fastboot erase system
fastboot erase userdata
and get it to work. im a noob . thanks in advance
You have to be in the folder with fastboot inside else those commands will not work.
It will be easier if you put the images extracted from the zip into the zip together with the fastboot program.
If you don't understand yet I'll try to be more specific.
Sent from my Nexus 7 using xda app-developers app
dieselmonkeyy said:
what do i type into cmd inorder to be able to type
fastboot erase boot
fastboot erase cache
fastboot erase recovery
fastboot erase system
fastboot erase userdata
and get it to work. im a noob . thanks in advance
Click to expand...
Click to collapse
It can be intimidating... and the so-called tool-kits don't help you learn
I assume you are using Windows.
follow the unzip instructions from the previous poster. (not quoted here). note the directory.
find the directory containing your android tools... ADB.exe and FASTBOOT.exe.
transfer your unzipped files to this directory. Open your CMD prompt window and change to this directory if necessary.
plug in your Nexus.
type fastboot device at the prompt. MAKE SURE YOUR NEXUS 7 is listed (serial number)
proceed with the complete instructions from the previous poster.
that should do it.
YES!!!
thanks alot for the instructions, it worked!!! i hope people use ur instructions as reference if they have the same problem. THANKS ALOT!!!
dieselmonkeyy said:
thanks alot for the instructions, it worked!!! i hope people use ur instructions as reference if they have the same problem. THANKS ALOT!!!
Click to expand...
Click to collapse
I'm glad the problem is solved. Do not forget to click the THANKS button.
Sent from my Nexus 7 using xda app-developers app
Hello. My brother's Nex 7 is also has this issue. I cannot follow any of the steps as it gets stuck on erasing any of the partitions. I tried erasing those partitions in any order and they still get stuck. His device was stock and bootloader locked too. When I try to unlock the bootloader, it gets stuck as well at the erasing userdata part. I suspect a bad memory chip. Anyone else experience this?
Yes, mine is sticking on the (bootloader) erasing userdata on bootloader unlock as well.
It also sticks on any fastboot ERASE command.
Factory reset had a bunch of errors and no longer comes up. none of the FLASH commands work because the BOOTLOADER is locked.
And since it freezes on the unlocking bootloader commands I believe I am screwed.
This was a factory installed, never flashed, unlocked or rooted Nexus 7 wifi 2nd gen. After installing the 4.4.2 that popped up it loaded once then crashed and never loaded again
I have tried every tool I can find. They all stick on the erase part.
jophisdrazin said:
Yes, mine is sticking on the (bootloader) erasing userdata on bootloader unlock as well.
It also sticks on any fastboot ERASE command.
Factory reset had a bunch of errors and no longer comes up. none of the FLASH commands work because the BOOTLOADER is locked.
And since it freezes on the unlocking bootloader commands I believe I am screwed.
This was a factory installed, never flashed, unlocked or rooted Nexus 7 wifi 2nd gen. After installing the 4.4.2 that popped up it loaded once then crashed and never loaded again
I have tried every tool I can find. They all stick on the erase part.
Click to expand...
Click to collapse
Send your device for repair. My brother did so. My suspicions were correct. A faulty chip. They replaced the whole board, according to my brother.
Sent from my Nexus 7 using Tapatalk

[Q] Stock flashable JWR66Y downlaod

Hello Community.
I have searched and searched and searched. Can some one link me to a full ODEX of JWR66Y ROM? I am trying to restore my N4 back to stock. Thanks will be given...
jgentry151 said:
Hello Community.
I have searched and searched and searched. Can some one link me to a full ODEX of JWR66Y ROM? I am trying to restore my N4 back to stock. Thanks will be given...
Click to expand...
Click to collapse
Here you are. Flash it using fastboot commands
DOWNLOAD
luiseteyo said:
Here you are. Flash it using fastboot commands
DOWNLOAD
Click to expand...
Click to collapse
Thanks!!! Do you happen to know the fastboot command? Or an instructional for this? Will I have to use stock boot loader and so on?
jgentry151 said:
Thanks!!! Do you happen to know the fastboot command? Or an instructional for this? Will I have to use stock boot loader and so on?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showthread.php?t=2010312
Sent from my Nexus 4 using xda app-developers app
jgentry151 said:
Thanks!!! Do you happen to know the fastboot command? Or an instructional for this? Will I have to use stock boot loader and so on?
Click to expand...
Click to collapse
this is my favourite guide.
Follow this steps:
1. Fastboot mode.
2. Type:
Code:
> fastboot erase boot
> fastboot erase cache
> fastboot erase recovery
> fastboot erase system
> fastboot erase userdata
> fastboot flash bootloader bootloader-tilapia-4.23.img
> fastboot reboot-bootloader
> fastboot flash radio radio-tilapia-1231_0.18.0_0409.img
> fastboot reboot-bootloader
> fastboot -w update image-nakasig-jwr66y.zip
done!
Why download from random place when you get it officially from Google: https://developers.google.com/android/nexus/images#occam
And if you open the package it has the bat script file that will run all the commands to flash the phone automatically, you just have to put it in fastboot mode and unlock the bootloader first, or you can read the script file and manually type in the commands.
luiseteyo said:
this is my favourite guide.
Follow this steps:
1. Fastboot mode.
2. Type:
Code:
> fastboot erase boot
> fastboot erase cache
> fastboot erase recovery
> fastboot erase system
> fastboot erase userdata
> fastboot flash bootloader bootloader-tilapia-4.23.img
> fastboot reboot-bootloader
> fastboot flash radio radio-tilapia-1231_0.18.0_0409.img
> fastboot reboot-bootloader
> fastboot -w update image-nakasig-jwr66y.zip
done!
Click to expand...
Click to collapse
Muchisimas Gracias!!!
eksasol said:
Why download from random place when you get it officially from Google: https://developers.google.com/android/nexus/images#occam
And if you open the package it has the bat script file that will run all the commands to flash the phone automatically, you just have to put it in fastboot mode and unlock the bootloader first, or you can read the script file and manually type in the commands.
Click to expand...
Click to collapse
Mine was the link from google. And I prefer to do it manually.
luiseteyo said:
Mine was the link from google. And I prefer to do it manually.
Click to expand...
Click to collapse
How do I flash stock Android without deleting any of my apps/data/settings?
Do I need to skip or remove any of those lines from the script??
The process will wipe your entire device. You have to back up your stuff and move it out of your phone. You can use the Helium app to back up apps data, if you don't have root you also need to install this http://www.clockworkmod.com/carbon for it to work.
You could leave your data alone and only flash certain partitions though. Don't run the scripts, do it all manually. Skip "fastboot erase userdata" which will wipe your apps data. Also skip "fastboot -w update image-nakasig-jwr66y.zip".
Extract the *.img files from "image-occam-jwr66y.zip" and flash them manually, skipping userdata.img of course, the other three files you want to flash would be:
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
However, depending on the Android version and configuration, you might run into issues by doing this.

Help - flashing factory image

hey
I got the nexus 4 and I decided to flash the official factory image with this. so I unlocked the bootloader and when I need to type the 'flash' command I get: "flash is not recognized as an internal or external command, operable command or batch file"
please help what I need to do..
Tlazipex said:
hey
I got the nexus 4 and I decided to flash the official factory image with this. so I unlocked the bootloader and when I need to type the 'flash' command I get: "flash is not recognized as an internal or external command, operable command or batch file"
please help what I need to do..
Click to expand...
Click to collapse
This is not the place to ask this. Mod move this thread please...
You have to extract the occam package in your adb and fastboot directory to run the commands
luiseteyo said:
This is not the place to ask this. Mod move this thread please...
You have to extract the occam package in your adb and fastboot directory to run the commands
Click to expand...
Click to collapse
I did extracted the occam package to the adb directory but it still not working
Tlazipex said:
hey
I got the nexus 4 and I decided to flash the official factory image with this. so I unlocked the bootloader and when I need to type the 'flash' command I get: "flash is not recognized as an internal or external command, operable command or batch file"
please help what I need to do..
Click to expand...
Click to collapse
It doesn't mean that you've to write the flash command.. Just double click on flash-all.bat... it'll get your job done..
Sent from my Nexus 4 using Tapatalk 4
Tlazipex said:
I did extracted the occam package to the adb directory but it still not working
Click to expand...
Click to collapse
well then go to fastboot mode
fastboot erase system
fastboot erase userdata
fastboot erase cache
fastboot erase recovery
fastboot erase boot
close cmd and then press flash-all bat
luiseteyo said:
well then go to fastboot mode
fastboot erase system
fastboot erase userdata
fastboot erase cache
fastboot erase recovery
fastboot erase boot
close cmd and then press flash-all bat
Click to expand...
Click to collapse
thanks man! it worked. now processing
thanks!
Forum Moderator ! Please move this thread out

[GUIDE] Return to stock and "Official status" - Moto X 2014

Return to stock - Moto X 2014​
What you need:
Minimal ADB and Fastboot
Stock ROM Alternative 1 (Faster option)
Stock ROM Alternative 2 (Downloads speed are super slow if you are not premium)
Moto fastboot (mfastboot.exe) (This one is only needed if the file system.img is too big to flash (More than 500MB))
Steps:
Connect your phone to your computer and make sure to have "USB Debugging" enabled (About phone > Tap several times "Build number" > Go back > Developer options > Enable USB debugging)
Make sure your phone is at least 50% charged
Open ADB cmd (MAF32.exe)
Run this command to make sure it recognizes your phone.
Code:
adb devices
After it recognizes it, run the command (It should reboot into bootloader)
Code:
adb reboot bootloader
Unzip the downloaded STOCK ROM into the same folder as where you installed minimal ADB (C:\Program Files (x86)\Minimal ADB and Fastboot)
Open the "flashfile.xml" file with any text editor
The file tells you how to flash the files into your phone
Mine said:
Code:
fastboot oem fb_mode_set oem
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
The sistem.img part was a big file divided into 9 files about 250MB each. If your system.img is bigger than 500MB you'll need to use mfastboot.
Do the commands one by one.
After you are done with everything, reboot and it should say in the Status: Official
EDIT 24/04/2016:
- Added faster alternative download to stock ROMS.
Tovagulet said:
Return to stock - Moto X 2014​
What you need:
Minimal ADB and Fastboot
Stock ROM (That's the only download page with like all the stock ROMs, downloads speed are super slow if you are not premium)
Moto fastboot (mfastboot.exe) (This one is only needed if the file system.img is too big to flash (More than 500MB))
Steps:
Connect your phone to your computer and make sure to have "USB Debugging" enabled (About phone > Tap several times "Build number" > Go back > Developer options > Enable USB debugging)
Make sure your phone is at least 50% charged
Open ADB cmd (MAF32.exe)
Run this command to make sure it recognizes your phone.
Code:
adb devices
After it recognizes it, run the command (It should reboot into bootloader)
Code:
adb reboot bootloader
Unzip the downloaded STOCK ROM into the same folder as where you installed minimal ADB (C:\Program Files (x86)\Minimal ADB and Fastboot)
Open the "flashfile.xml" file with any text editor
The file tells you how to flash the files into your phone
Mine said:
Code:
fastboot oem fb_mode_set oem
fastboot flash partition gpt.bin
fastboot flash motoboot motoboot.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash system system.img_sparsechunk.5
fastboot flash system system.img_sparsechunk.6
fastboot flash system system.img_sparsechunk.7
fastboot flash system system.img_sparsechunk.8
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
The sistem.img part was a big file divided into 9 files about 250MB each. If your system.img is bigger than 500MB you'll need to use mfastboot.
Do the commands one by one.
After you are done with everything, reboot and it should say in the Status: Official
Click to expand...
Click to collapse
the easiest way is using RSDlite and chose flashfile.xml to flash. Done !
md07 said:
the easiest way is using RSDlite and chose flashfile.xml to flash. Done !
Click to expand...
Click to collapse
Not everybody uses windows. I am a linux user, so no RSDLite is available. Also not available for mac. This guide is great for people who can't use RSDLite or need to do specific steps only instead of blindly trusting RSDLite.
Sent from my XT1095 using Tapatalk
Thanks, I'm also not fond of flashing ROM images via program scripts, I prefer the old step by step method. :thumbup:
Any word on XT1095 or XT1097_retca-retca? How freaken hard is it to capture an OTA or factory image these days?
I still get "Software status: Modified"
md07 said:
the easiest way is using RSDlite and chose flashfile.xml to flash. Done !
Click to expand...
Click to collapse
AGISCI said:
Not everybody uses windows. I am a linux user, so no RSDLite is available. Also not available for mac. This guide is great for people who can't use RSDLite or need to do specific steps only instead of blindly trusting RSDLite.
Sent from my XT1095 using Tapatalk
Click to expand...
Click to collapse
Also, RSDLite does not work in Windows 10.
Thanks for tutorial.
Is this for Stock 6.0 Firmware : VICTARA_RETEU_XT1092_6.0_MPE24.49-18_cid7_CFC.xml.zip
thomstrack said:
Also, RSDLite does not work in Windows 10.
Click to expand...
Click to collapse
it works with Windows 10... try to upgrate RSD to the latest version
nikky2u20 said:
Is this for Stock 6.0 Firmware : VICTARA_RETEU_XT1092_6.0_MPE24.49-18_cid7_CFC.xml.zip
Click to expand...
Click to collapse
well, it's got all the right words and numbers (although the one I'm running from the TWRP method thread is MPE24.11-18, and this appears to be MPE24.49-18). I'm downloading it now - has anybody else tried it?
niciolaux said:
it works with Windows 10... try to upgrate RSD to the latest version
Click to expand...
Click to collapse
The latest version that I see is the 6.2.4, and does not work in Windows 10.
There is another version?
unfnknblvbl said:
I still get "Software status: Modified"
Click to expand...
Click to collapse
I think "Modified" means you unlocked the bootloader, right?
I used to successfully update my xt1095 to 5.1 by these steps:
unroot by using the uninstalling root function in the SEusers, and flash the stock recovery.img back.
download the OTA update, and let it flash my phone automatically.
got a stock 5.1. then you may do whatever you want.
unfnknblvbl said:
I still get "Software status: Modified"
Click to expand...
Click to collapse
+1
This method don't change to Status Official.
thomstrack said:
Also, RSDLite does not work in Windows 10.
Thanks for tutorial.
Click to expand...
Click to collapse
RSD Lite works perfectly in Windows 10.
I followed these steps, and reflashed to 5.1-21.3, then update to 21.6 (security patch).
Now I'm running 6.0! The OTA works!
We def need to get this stock image re-upped, because I could get gray hairs waiting for this to download... Anyone have any other links? Thanks
help!!! I downloaded the recovery image from the official motorola site, i have system image of 2 Gb and have no idea about how to flash the system image. I have a folder called windows(which was included in the recovery image zip that i downloaded) that folder contains a fastboot.exe file so is that the mfastoot file?If yes then how do i use it?
EDIT- Solved!
nikky2u20 said:
Is this for Stock 6.0 Firmware : VICTARA_RETEU_XT1092_6.0_MPE24.49-18_cid7_CFC.xml.zip
Click to expand...
Click to collapse
unfnknblvbl said:
well, it's got all the right words and numbers (although the one I'm running from the TWRP method thread is MPE24.11-18, and this appears to be MPE24.49-18). I'm downloading it now - has anybody else tried it?
Click to expand...
Click to collapse
Can confirm, this is the real deal. Works a treat, and none of those RPC errors that plagued me on the TWRP backup image.
I am on Brazilian frimware with 6.0 now on my device, but my actual model of the device is xt 1092 Indian version.
I want to go back to Indian frimware. Have anyone tried downgrading from 6.0 Brazilian frimware to 5.1 Indian frimware, is it possible? Is full image of 6.0 out for xt 1092, if so please share the link.
Sent from my XT1097 using Tapatalk
unfnknblvbl said:
Can confirm, this is the real deal. Works a treat, and none of those RPC errors that plagued me on the TWRP backup image.
Click to expand...
Click to collapse
Thnx for the info m8.
Could you upload it to something that is faster then filefactory perhaps? Cause this **** is SLOW
Thnx in advance
Cheers
Edit: it is also available here: https://mega.nz/#F!ow8igZRL!Z7vmN8GOpez2bVMYDvEKkg!IkEVHRxS
With thnx to @salaesp for finding the MU folder
Used this firmware on my MotoX
VICTARA_RETEU_XT1092_6.0_MPE24.49-18_cid7_CFC.xml.zip
And was able to get back to the stock state. The Bootloader is still unlocked but that I guess I can lock via OEM lock way?
Since this is the latest one couldn't verify if the OTA works or not.

Stuck in Bootloop

I'm currently stuck in a bootloop with a rooted (Prime Exclusive) Moto G5 Plus. Every time I turn on the phone or restart the phone, I keep getting sent to TWRP Recovery, and can't boot into the system. What I want to do is just restore this phone to the stock firmware and factory reset my device. Please help me.
FamilyGuy0395 said:
I'm currently stuck in a bootloop with a rooted (Prime Exclusive) Moto G5 Plus. Every time I turn on the phone or restart the phone, I keep getting sent to TWRP Recovery, and can't boot into the system. What I want to do is just restore this phone to the stock firmware and factory reset my device. Please help me.
Click to expand...
Click to collapse
Download your actual firmware, unpack it into your fastboot folder (recommend: Minimal ADB & Fastboot), bring your device in fastboot mode and flash everything one after the other:
Code:
fastboot oem fb_mode_set
fastboot flash partition gpt.bin
fastboot flash bootloader bootloader.img
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash dsp adspso.bin
fastboot flash oem oem.img
fastboot flash system system.img_sparsechunk.0
fastboot flash system system.img_sparsechunk.1
fastboot flash system system.img_sparsechunk.2
fastboot flash system system.img_sparsechunk.3
fastboot flash system system.img_sparsechunk.4
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot oem fb_mode_clear
Sent from my Moto G5 Plus using XDA Labs
@Wolfcity Can you be more clear as to what you mean by my "actual firmware"? I'm not sure what firmware version my device is on, nor can I find any repository on the Internet to download said firmwares for the (Prime Exclusive) Moto G5 Plus.
FamilyGuy0395 said:
@Wolfcity Can you be more clear as to what you mean by my "actual firmware"? I'm not sure what firmware version my device is on, nor can I find any repository on the Internet to download said firmwares for the (Prime Exclusive) Moto G5 Plus.
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As you have flashed a TWRP you must have your bootloader unlocked. You need the firmware that your device was on when you did that.
Downgrading i.e. flashing an older firmware can brick your device.
The newer firmwares for reteu/retus are ending on 93-x, like
POTTER_NPNS25.137-93-4 (january security patch)
POTTER_NPNS25.137-93-8 (march security patch)
POTTER_NPNS25.137-93-10 (april security patch)
Earlier ones had another number scheme.
Firmware for India, Brazil and Asia Pacific is ending on 92-x.
I don´t know the Prime exclusive edition but I don´t think that it uses another firmware. But I heard of a Amazon version with ads and an unlockable bootloader?
How did you unlock then? Or are there different versions?
@Wolfcity I really don't know how to respond, but I can't figure this out. I don't know what firmware version to install, I don't know where I can find the firmware version, and whenever I try to run a fastboot command through adb I get stuck on an infinite "waiting for device" message. Can you please help me with step-by-step instructions on how to fix this?
FamilyGuy0395 said:
@Wolfcity I really don't know how to respond, but I can't figure this out. I don't know what firmware version to install, I don't know where I can find the firmware version, and whenever I try to run a fastboot command through adb I get stuck on an infinite "waiting for device" message. Can you please help me with step-by-step instructions on how to fix this?
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Here are some firmware sources:
https://androidfilehost.com/?a=show&w=files&flid=171014
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=25&page=1
I can´t tell you on which firmware you were when you unlocked your bootloader. And the next problem is that you can´t run any fastboot commands, you need fastboot to flash the stock firmware with the commands I posted above.
Have you the latest Motorola drivers and something like Minmal ADB & Fastboot installed?
1) from TWRP run "Bootloader reboot"
2) send the command "fastboot devices" receive the serial number of the phone. Once you have obtained the serial download "POTTER_NPNS25.137-93-4_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.info.txt" and execute the commands as suggested.
@Wolfcity, @antonio52 Thank you guys SO much! I finally got around to doing this, and my device is running perfectly well now! I couldn't have done it without you!
FamilyGuy0395 said:
@Wolfcity, @antonio52 Thank you guys SO much! I finally got around to doing this, and my device is running perfectly well now! I couldn't have done it without you!
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You're welcome. Nice to hear you got it working again.
Sent from my Moto G5 Plus using XDA Labs

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