XT1575 Need advice - Relock bootloader, failure - X Style (Pure) Q&A, Help & Troubleshooting

Ok, I unlocked bootloader and rooted. No issues at all.
Now, I was curious on relocking the bootloader & load stock rom.
The method that I used to flashed the firmware was the Autoflash, something like that.
Now what I did was extracted all the files within that folder. And click the autoflash, mijiggy. Lol
But I believe the most current firmware was MPH24.49-18
BUT I had MPHS24.49-16 - from what I can recall.
Pretty sure that was the latest on the site.
After flashing the phone, it successfully with any issues. The root is no longer present.
But no matter how many times that I add "fastboot oem lock" which does say okay - finished.
I still get that bootloader is unlocked, after it told me it was finished, no errors....
The other issue is upgrading the software OTA, failed!
As far as the radio part, I hope it still works. I don't have an extra Sprint sim card. But I'm pretty sure it will be ok.
Appreciate your help and time to read my crazy thread..lol
Sent from my Portable

PassatSport15 said:
Ok, I unlocked bootloader and rooted. No issues at all.
Now, I was curious on relocking the bootloader & load stock rom.
The method that I used to flashed the firmware was the Autoflash, something like that.
Now what I did was extracted all the files within that folder. And click the autoflash, mijiggy. Lol
But I believe the most current firmware was MPH24.49-18
BUT I had MPHS24.49-16 - from what I can recall.
Pretty sure that was the latest on the site.
After flashing the phone, it successfully with any issues. The root is no longer present.
But no matter how many times that I add "fastboot oem lock" which does say okay - finished.
I still get that bootloader is unlocked, after it told me it was finished, no errors....
The other issue is upgrading the software OTA, failed!
As far as the radio part, I hope it still works. I don't have an extra Sprint sim card. But I'm pretty sure it will be ok.
Appreciate your help and time to read my crazy thread..lol
Click to expand...
Click to collapse
A few problems here... First off, you likely had MPHS24.49-18-16 not just 16 (I don't think there is such a version) and the one your using MPHS24.49-18 is really old, it's the original MM firmware from Moto's website (the one on Moto's site is very old and dated incorrectly). We don't have the 18-16 image yet, so you cannot relock or even effectively fix this.
Also, you used a tool to flash, so when pieces failed to flash, you didn't even know it... And now you are in a mixed state with a ROM that is partially -18 and part 18-16, which is why an OTA won't take.
When you relock a Moto device, you don't just enter "fastboot oem lock" like a Nexus device, there is a process where you start with "fastboot oem lock begin" then flash a complete, signed factory image, wipe, and end with "fastboot oem lock" in one process.
Many parts to this process went wrong... Right now you are just kind of stuck.
BTW, relocking the bootloader has no effective gains except security... You will still be able to see in a glance it was unlocked from the bootloader screen or a fastboot command and the unlocked bootloader warning screen will still be there (you have to flash a custom logo to make it go away).

Did you make a backup of your stock ROM with TWRP prior to rooting? Restoring the backup with TWRP along with stock recovery is usually going to be the simplest and easiest way to go back to full stock.
As acejavelin stated, there really is no benefit to relocking the bootloader except from a security standpoint. As long as the stock ROM and recovery are restored to preroot condition with no system mods, you can take OTAs regardless of bootloader status.

acejavelin said:
First off, you likely had MPHS24.49-18-16 not just 16 (I don't think there is such a version) and the one your using MPHS24.49-18 is really old
Click to expand...
Click to collapse
My apologies for giving the incorrect info.
When I had purchased the phone about 3 weeks ago.
I upgraded the latest software update via Sprint OTA.
acejavelin said:
And now you are in a mixed state with a ROM that is partially -18 and part 18-16, which is why an OTA won't take.
Click to expand...
Click to collapse
What would be the best route for me to learn.?
The phone is not going anywhere. It is a backup phone, current have a Note 5. So I might as well take advantage of the opportunity.
Being that I'm mixed with 16 - 18 firmware, should I get the latest MM? Or am I just Fubarred..lol
Now what is the latest MM that I can download? Only because I would like to do an OTA when Nougat comes out.
I guess my goal is to start fresh again which seems impossible for now..
Any advice would be greatly appreciated! Thank you again!
Sent from my Portable

PassatSport15 said:
My apologies for giving the incorrect info.
When I had purchased the phone about 3 weeks ago.
I upgraded the latest software update via Sprint OTA.
What would be the best route for me to learn.?
The phone is not going anywhere. It is a backup phone, current have a Note 5. So I might as well take advantage of the opportunity.
Being that I'm mixed with 16 - 18 firmware, should I get the latest MM? Or am I just Fubarred..lol
Now what is the latest MM that I can download? Only because I would like to do an OTA when Nougat comes out.
I guess my goal is to start fresh again which seems impossible for now..
Any advice would be greatly appreciated! Thank you again!
Click to expand...
Click to collapse
I think 18-12 is the latest we have so far, but trying to flash it would not help... Your best bet at this point is either custom ROM or wait until we can get the image for 18-16. The problem here is Moto's don't support downgrading, it can be done but it often leaves you in a mixed state.
You could try flashing the latest version we have available manually (don't use a tool) and it might be close enough to able to OTA from there. You have some though, rumor has it initial surveys for an upgrade on the Pure just went out to MFN users this week, assuming it is the Nougat upgrade trial then once it starts you have 4-6 weeks barring any problems they encounter before public release. Assuming of course that history repeats itself and Lenovo follows the same path as Moto has previously.
So basically I'm saying have patience... We don't know when (or really if) we will get the current firmware image, sometimes it's quick and sometimes it takes months.

Update on my xt1575, that I could not take an OTA, it gave me an error - unsuccessful.
My original software was MPHS24.49-18-16, December update, latest software.
Well, I went ahead unlocked the bootloader, installed TWRP, then rooted....
Days later I had decided to unroot, so I would be able to take the OTA.
While I unrooted my device, it was successful, but could not take the updates at all.
Now I reflashed again, in this order below.
Autoflash Script with MPHS24.49-18-8.
Reboot the phone, checked if it was unrooted (No root)
Now I went to software update, and the phone did it's upgrade, like last time. Did the update, device rebooted and it was SUCCESSFUL!
I am finally back to the original software MPHS24.49-18-16
Which was December 2016 update.
Sent from my Portable

Related

VZW Software Update inside

Here is the Droid Razr HD software update. I have not tested it as I use CM 10.1 and have no interest in going back to stock. I found it on www.droidrzr.com in a forum post then shared it on my dropbox account.
I posted it on my Dropbox account so not sure how long it will last until the link is gone:
https://www.dropbox.com/s/d2x9vutel4vnqmm/Blur_Version.9.16.6.XT926.Verizon.en.US.zip
It does "fix" the bootloader unlock exploit though
http://www.droid-life.com/2013/07/1...the-kernel-exploit-for-unlocking-bootloaders/
scoobaspeaz said:
Here is the Droid Razr HD software update. I have not tested it as I use CM 10.1 and have no interest in going back to stock. I found it on www.droidrzr.com in a forum post then shared it on my dropbox account.
I posted it on my Dropbox account so not sure how long it will last until the link is gone:
https://www.dropbox.com/s/d2x9vutel4vnqmm/Blur_Version.9.16.6.XT926.Verizon.en.US.zip
Click to expand...
Click to collapse
So, stock recovery to install this?
I would assume you would need to be 100% stock, including the recovery, to install this.
scoobaspeaz said:
I would assume you would need to be 100% stock, including the recovery, to install this.
Click to expand...
Click to collapse
hmm put it on my internal storage and its not found, I think stock recovery wants to see it on a sdcard.
If your boot loader is unlocked before the update, it should stay unlocked. You just will not be able to unlock with methods out there now.
Sent from my Razr HD using xda app-developers app
I received the OTA today on my Max HD. It was build 9.18.79.
Sent using xda premium
A few questions I haven't been able to find answers to (many threads have been started on this new update topic and I haven't found the answers I'm looking for yet):
1) I've heard that there are two versions of this update, 9.20.xx and 9.18.xx... Anyone know the differences yet? Is one version for phones that have been unlocked and the other for phones that are still locked? Is one version for XT925 and the other for XT926? I received the 9.18 version, I am rooted, unlocked, and have a XT926 phone.
2) Anyone with an already unlocked bootloader try and take the update? Do you remember which version of the update you took? Did it install correctly? Are you still unlocked?
3) Anyone that is rooted and unlocked try to take the update? Did it install correctly? Are you still rooted and unlocked after the update? Did you have to protect the root with either SuperSU or Voodoo OTA Root Keeper? If so, do you mind posting step-by-step instructions for protecting the root so the phone is still rooted after the update?
Thanks to all who can shed light on these questions!
LifeAsADroid said:
A few questions I haven't been able to find answers to (many threads have been started on this new update topic and I haven't found the answers I'm looking for yet):
1) I've heard that there are two versions of this update, 9.20.xx and 9.18.xx... Anyone know the differences yet? Is one version for phones that have been unlocked and the other for phones that are still locked? Is one version for XT925 and the other for XT926? I received the 9.18 version, I am rooted, unlocked, and have a XT926 phone.
2) Anyone with an already unlocked bootloader try and take the update? Do you remember which version of the update you took? Did it install correctly? Are you still unlocked?
3) Anyone that is rooted and unlocked try to take the update? Did it install correctly? Are you still rooted and unlocked after the update? Did you have to protect the root with either SuperSU or Voodoo OTA Root Keeper? If so, do you mind posting step-by-step instructions for protecting the root so the phone is still rooted after the update?
Thanks to all who can shed light on these questions!
Click to expand...
Click to collapse
There are 2 different versions, depends on what System version you have of 4.1.2 on the XT926 only. The 9.18.79 version would indicate that your Systems version is 9.16.6 if this is not correct DO NOT FLASH. I am Rooted/Unlocked, if you take the plunge you must OTA Rootkeeper/SuperSU backup SU, as the update breaks Root> IF there is no backup of SU with the latest binaries. If you lose Root, there are a couple of ways to Downgrade. A common problem for those of us Root/Unlocked the Update FAILs at the end. Most of the Update goes through, however the new Radio does not go through, as of right now if you Update and your Baseband is VANQUISH_BP_100730.081.64.09P then you have the OLD radio, the new Radio is VANQUISH_BP_100730.160.64.15P.
Between the 2 OTA's these should match-up as either 9.16.6 = 9.18.79 or 9.16.9 = 9.20.1
Thanks for the reply! A few more questions if you don't mind (would hate to do something wrong... like I did last time... luckily I was able to revert back to an original version and fix the install... sigh...):
4) With protecting root, I need the SuperSU Pro version, yes? To be able to use the survival mode, yes? Will Voodoo OTA Rootkeeper do the same thing? Is it possible to use both "to be sure"?
5) I have everything backed up with Titanium Backup. Should I bother getting the pro version and backing everything up using the cloud backup and hypershell? Or won't this matter since if root doesn't keep I won't be able to use Titanium Backup?
6) I also have performed the VZW Wireless Hotspot hack using SQLite. Am I going to have to undo the hack in order for the OTA update to work?
Thanks again for all your help!
Update - I decided to attempt the update and hope for the best. System update 9.18.79.xx updating from 9.16.6.xx.
I purchased the SuperSU Pro from the Play Store, and used the survival mode in SuperSU. I also used the Voodoo OTA Rootkeeper and protected root. I figured if one didn't work the other might... Voodoo worked to protect and re-install root access (not sure about SuperSU as I tried Voodoo first to restore root after the install).
I am unsure if the bootloader is still unlocked, but from what people have said there doesn't seem to be a reason to believe it is re-locked. I haven't tested it out to know for sure though.
It appears that the entire update installed correctly. No errors, and the baseband version was updated to the new radio (xxx.15P).
I did not undo the VZW Wireless Hotspot hack prior to installing the update.
Hopefully this post helps others out there.
My final question... what does updating the radio/baseband do exactly?
i need help! i tried installing the update but i forgot i had TWRP.. so the update did not got installed, i rebooted the phone, but the OS tried to install the update again and inmediatly reboot the phone in recovery again .. then from recovery i flashed liquid smooth rom but i got stuck in the boot animation... my big issue is that my power button is broken! now i cant reset the phone to enter in fastboot mode.. i cant do anything... now my battery is totally drained and i cant turn on the phone (my power button does not work).. i can plug the usb cable and the led turns green. but i dont see any more options
rodmc123 said:
i need help! i tried installing the update but i forgot i had TWRP.. so the update did not got installed, i rebooted the phone, but the OS tried to install the update again and inmediatly reboot the phone in recovery again .. then from recovery i flashed liquid smooth rom but i got stuck in the boot animation... my big issue is that my power button is broken! now i cant reset the phone to enter in fastboot mode.. i cant do anything... now my battery is totally drained and i cant turn on the phone (my power button does not work).. i can plug the usb cable and the led turns green. but i dont see any more options
Click to expand...
Click to collapse
My suggestion, let your phone charge a bit.
Once charged up, turn it on and get it into Fastboot. From there you can use the DROID RAZR HD UTILITY 1.21 (http://forum.xda-developers.com/showthread.php?t=2307439). In that utility option 1 will bring you back to complete stock ROM, option 2 will bring you back to a stock recovery. This will completely erase your phone.
This should at least give you a fresh functioning phone. If you want to try to keep your data or personal files, I'm not sure what you could load via fastboot to get yourself a functioning phone again (maybe just a kernel?).
As a side note, I used TWRP to load the update and my phone updated except the radios it seems. It sounds like the same thing happens with the stock recovery.
Lenny
KachowPow said:
There are 2 different versions, depends on what System version you have of 4.1.2 on the XT926 only. The 9.18.79 version would indicate that your Systems version is 9.16.6 if this is not correct DO NOT FLASH. I am Rooted/Unlocked, if you take the plunge you must OTA Rootkeeper/SuperSU backup SU, as the update breaks Root> IF there is no backup of SU with the latest binaries. If you lose Root, there are a couple of ways to Downgrade. A common problem for those of us Root/Unlocked the Update FAILs at the end. Most of the Update goes through, however the new Radio does not go through, as of right now if you Update and your Baseband is VANQUISH_BP_100730.081.64.09P then you have the OLD radio, the new Radio is VANQUISH_BP_100730.160.64.15P.
Between the 2 OTA's these should match-up as either 9.16.6 = 9.18.79 or 9.16.9 = 9.20.1
Click to expand...
Click to collapse
So any idea how one might fix this?
LifeAsADroid said:
A few questions I haven't been able to find answers to (many threads have been started on this new update topic and I haven't found the answers I'm looking for yet):
1) I've heard that there are two versions of this update, 9.20.xx and 9.18.xx... Anyone know the differences yet? Is one version for phones that have been unlocked and the other for phones that are still locked? Is one version for XT925 and the other for XT926? I received the 9.18 version, I am rooted, unlocked, and have a XT926 phone.
2) Anyone with an already unlocked bootloader try and take the update? Do you remember which version of the update you took? Did it install correctly? Are you still unlocked?
3) Anyone that is rooted and unlocked try to take the update? Did it install correctly? Are you still rooted and unlocked after the update? Did you have to protect the root with either SuperSU or Voodoo OTA Root Keeper? If so, do you mind posting step-by-step instructions for protecting the root so the phone is still rooted after the update?
Thanks to all who can shed light on these questions!
Click to expand...
Click to collapse
I tried to take the 9.18.79 update I protected the root (I'm not unlocked) before I did so I also temporarily un-rooted (I've always been told to do this before and update) Now I an no longer rooted and it can't find any SU binary codes. Gonna have to flash back to 9.6.16 and try it again I guess or stay on 9.6.16 in order to maintain root for now. If you find a solution please share.
IDroidThere4Iam said:
My suggestion, let your phone charge a bit.
Once charged up, turn it on and get it into Fastboot. From there you can use the DROID RAZR HD UTILITY 1.21 (http://forum.xda-developers.com/showthread.php?t=2307439). In that utility option 1 will bring you back to complete stock ROM, option 2 will bring you back to a stock recovery. This will completely erase your phone.
This should at least give you a fresh functioning phone. If you want to try to keep your data or personal files, I'm not sure what you could load via fastboot to get yourself a functioning phone again (maybe just a kernel?).
As a side note, I used TWRP to load the update and my phone updated except the radios it seems. It sounds like the same thing happens with the stock recovery.
Lenny
Click to expand...
Click to collapse
I agree with Lenny. This same thing happened to me when I tried to take the liquid smooth ROM. Follow his instructions above. You'll lose all your pics, vids, files, etc. But at least you'll have a working phone again.
Went smoothly here
All my devices except this one are rooted and some are rom'd. I thought long and hard about whether to void this warranty but decided one day it would be out of updates from VZW and I would want to flash something. I have been denying the OTA for the last day so I figured now or never.
Here are the simple steps:
Download and install Moto device manager (for the USB drivers) here
Enable USB debugging in developer options on the phone
run motochopper here
run motoapocolypse here
install voodooOTA root keeper from Play and backup root
apply OTA
It went error free. The phone has the 15P radio update, unlocked BL and root.
larsdennert said:
It went error free. The phone has the 15P radio update, unlocked BL and root.
Click to expand...
Click to collapse
I want to confirm something, you unlocked the bootloader and then took the OTA and the bootloader remain unlocked (and stayed rooted due to root keeper)?
So the benefit to all this would be to get the new radio update?
bananapeapod said:
I want to confirm something, you unlocked the bootloader and then took the OTA and the bootloader remain unlocked (and stayed rooted due to root keeper)?
So the benefit to all this would be to get the new radio update?
Click to expand...
Click to collapse
Yes, the bootloader won't get locked again after it is unlocked. Moto would be shooting themselves having to reinstate warranties if they did that. Yes I wanted the option of flashing later becuase the ota will install sooner or later. I also want to stay on the upgrade path for now to have current radios.
I still have an Eris lying around that is long out of support but i have gb on it.
IDroidThere4Iam said:
My suggestion, let your phone charge a bit.
Once charged up, turn it on and get it into Fastboot. From there you can use the DROID RAZR HD UTILITY 1.21 (http://forum.xda-developers.com/showthread.php?t=2307439). In that utility option 1 will bring you back to complete stock ROM, option 2 will bring you back to a stock recovery. This will completely erase your phone.
This should at least give you a fresh functioning phone. If you want to try to keep your data or personal files, I'm not sure what you could load via fastboot to get yourself a functioning phone again (maybe just a kernel?).
As a side note, I used TWRP to load the update and my phone updated except the radios it seems. It sounds like the same thing happens with the stock recovery.
Lenny
Click to expand...
Click to collapse
that's what i want to do, but i cant because my power button is broken! so i cant enter to fastboot mode without the power button.. i will have to open my phone and try to fix the power button myself.
Just to make a point and to clear up any confusion, this Update will not lock the Bootloader. If you have an Unlocked Bootloader then you will have an Unlocked Bootloader after the update, regardless if it fully works or not, and even if you lose Root, the Bootloader will still be Unlocked. If Root is lost with an Unlocked Bootloader, I suggest downgrading through an FXZ of either 9.16.6 or 9.16.9 and restore Root.

Android 6.0 Marshmallow

Dumb question, but I'll ask anyway if I root will I not be able to receive OTA updates? Because I know whenever I did that with my Note 4 that if I tried it would give a message saying operating system is modified or something in that nature.
joe1blue said:
Dumb question, but I'll ask anyway if I root will I not be able to receive OTA updates? Because I know whenever I did that with my Note 4 that if I tried it would give a message saying operating system is modified or something in that nature.
Click to expand...
Click to collapse
You will not be able to take the ota. You have two options when marshmallow comes out.
1) Use the return to stock tool and take the ota them reroot
2) Wait for a flash able zip to become available.
TrenchKato said:
2) Wait for a flash able zip to become available.
Click to expand...
Click to collapse
Which will most likely be faster available than waiting for the OTA.
I'm not sure that will be the case for the MXPE. Fastboot shows the OS as "original," leading me to believe that OTA updates may work. Remember that on the Note 4, et al, unlocking the bootloader wasn't supported by the OEM or carrier. Since Moto is supplying the unlock codes, I suspect that OTA updates will not be disabled on the MXPE as long as no other OS changes are made. I could be wrong, but we'll find out when the time comes.
Tanker Bob said:
I'm not sure that will be the case for the MXPE. Fastboot shows the OS as "original," leading me to believe that OTA updates may work. Remember that on the Note 4, et al, unlocking the bootloader wasn't supported by the OEM or carrier. Since Moto is supplying the unlock codes, I suspect that OTA updates will not be disabled on the MXPE as long as no other OS changes are made. I could be wrong, but we'll find out when the time comes.
Click to expand...
Click to collapse
Chances are, if you unlocked your bootloader, you flashed a custom recovery. You can't take an OTA through a custom recovery -- not because it's "blocked," but because the OTA tool is not written to work with that recovery.
Could be. Easy enough to fix if so. Just tell TWRP to allow the OS to overwrite it, the reflash TWRP after the update.
Can't you just flash the stock recovery to take the OTA? Sure, you'll lose root, but you could still take the OTA, then flash your custom recovery again. Is there anything, other than a stock recovery, that prevents OTA updates?
I wish we had a release date. Getting excited for the new features. Should have kept my Nexus 5!
jonathanbailie said:
Can't you just flash the stock recovery to take the OTA? Sure, you'll lose root, but you could still take the OTA, then flash your custom recovery again. Is there anything, other than a stock recovery, that prevents OTA updates?
I wish we had a release date. Getting excited for the new features. Should have kept my Nexus 5!
Click to expand...
Click to collapse
A modified system will prevent the install. You would need to flash the system image as well.
Sent from my XT1575 using Tapatalk
I know some owners rooted their device for different reasons other than roms, but imo better to wait for 6.0 for OTA first. This phone comes with pure Android rom. Not like you need to remove bloat apps. Just need custom roms and kernels which is slow developing. Maybe the devs don't want to waste time with lp and their also waiting for marshmallow. I'm surprised how slow this device is moving under development. Oneplus one didn't have mass sale but their development was quick. Being so similar with nexus 6, hopefully we can get some love with MXP.
Sent from my XT1575 using XDA Free mobile app
I have been holding out on unlocking for this reason. I'm lazy and don't want to set everything up again so I will use Marsh to back everything up first then I will go to town
Tanker Bob said:
I'm not sure that will be the case for the MXPE. Fastboot shows the OS as "original," leading me to believe that OTA updates may work.
Click to expand...
Click to collapse
OTA will not work for rooted MXPE's.
1) Rooting the MXPE requires you to load an alternative recovery (TWRP), which doesn't work with the OTA installation scripts.
2) Rooting the MXPE modified /system files. And OTA updates check /system integrity before it runs the update. Rooted phones will fail that integrity check, and will fail to OTA for that reason.
You could restore your MXPE to stock conditions (un-root, and load stock recovery) to have it accept an OTA. I'm sure that most people will do that, and then re-install TWRP and re-root after that is done. However, I'd recommend you wait a bit for other people to try this first, just in case there are any issues and to verify that root is still available in Android Marshmallow 6.0
Makes sense. Somebody has to be first. I will do a nandroid backup before attempting to update by any means.
Prior comments in this thread:
"You will not be able to take the ota. You have two options when marshmallow comes out.
1) Use the return to stock tool..."
and
"You could restore your MXPE to stock conditions (un-root, and load stock recovery) to have it accept an OTA..."
I just wanted to clarify that the Return to Stock tool does not currently remove TWRP...
Factory image will appear here once available: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
(Must log in with Motorola registered ID or gmail address)
Keep in mind you will see a Moto X (2nd Gen) Pure Edition already there...that is not ours.
hijax2001 said:
Prior comments in this thread:
"You will not be able to take the ota. You have two options when marshmallow comes out.
1) Use the return to stock tool..."
and
"You could restore your MXPE to stock conditions (un-root, and load stock recovery) to have it accept an OTA..."
I just wanted to clarify that the Return to Stock tool does not currently remove TWRP...
Factory image will appear here once available: https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
(Must log in with Motorola registered ID or gmail address)
Keep in mind you will see a Moto X (2nd Gen) Pure Edition already there...that is not ours.
Click to expand...
Click to collapse
More clarification: Restore-To-Stock-Tool does replace TWRP. Have a gander inside the zip. I spy recovery.img within. What do you see?
PiousInquisitor said:
More clarification: Restore-To-Stock-Tool does replace TWRP. Have a gander inside the zip. I spy recovery.img within. What do you see?
Click to expand...
Click to collapse
Yup, you're correct ... I just used the tool earlier today and I do indeed have stock recovery.
Sent from my XT1575 using Tapatalk
Sharing my experience... good it's supposed to. Didn't for me, for some reason, until 2nd power cycle. It is stock recovery now though. Sorry for the confusion.

Nexus 6P on boot loop after an OTA update

Hi There,
My colleague complained that he had an OTA update on his Nexus 6P and the after the update it was stuck in a boot loop where the Google logo keep on displaying.
When he bought back, he had showed it a shop already which they said they couldn't fix. However, the phone was later given to me for help and I have somehow manage to connect the device on fastboot and adb. Tried all the possible options such as unlocking the bootloader, loading .img's one by one... sideloading... etc.
No matter what I do, it keeps on doing the same boot loop. And when I leave the bootloader unlocked, it gives an error at first, then again goes back to the same.
Not sure whether what I am doing wrong or whether am I choosing the wrong build or so... would anyone care to advise?
.G33K said:
Hi There,
My colleague complained that he had an OTA update on his Nexus 6P and the after the update it was stuck in a boot loop where the Google logo keep on displaying.
When he bought back, he had showed it a shop already which they said they couldn't fix. However, the phone was later given to me for help and I have somehow manage to connect the device on fastboot and adb. Tried all the possible options such as unlocking the bootloader, loading .img's one by one... sideloading... etc.
No matter what I do, it keeps on doing the same boot loop. And when I leave the bootloader unlocked, it gives an error at first, then again goes back to the same.
Not sure whether what I am doing wrong or whether am I choosing the wrong build or so... would anyone care to advise?
Click to expand...
Click to collapse
So the bootloader is unlocked? Exactly which build have you attempted to flash with fastboot? Have you tried flashing one of the full OTA zips with the stock recovery?
PS. Whatever you do don't lock the bootloader. And don't worry about the warning you get with the bootloader unlocked, that's normal.
Heisenberg said:
So the bootloader is unlocked? Exactly which build have you attempted to flash with fastboot? Have you tried flashing one of the full OTA zips with the stock recovery?
PS. Whatever you do don't lock the bootloader. And don't worry about the warning you get with the bootloader unlocked, that's normal.
Click to expand...
Click to collapse
Thank you for the reply.. I have only locked the bootloader when I'm done with flashing... etc as it was giving me error. Regardless of the bootloader state, it kept on going through the bootloop like it didn't care.
I tried to flashing the factory image which is MTC19T and also tried the OTA which is MTC19V as said in here.
Still there's not luck!
.G33K said:
Thank you for the reply.. I have only locked the bootloader when I'm done with flashing... etc as it was giving me error. Regardless of the bootloader state, it kept on going through the bootloop like it didn't care.
I tried to flashing the factory image which is MTC19T and also tried the OTA which is MTC19V as said in here.
Still there's not luck!
Click to expand...
Click to collapse
Don't worry about the warning and definitely don't lock the bootloader because if it gets stuck locked you'll really be screwed. Go to my guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
Follow the instructions in section 10 (use the latest MTC19X build). Skip the part at the beginning about performing a factory reset because you can't actually get the phone to boot to do that. Make sure you include the "fastboot format userdata" command at the end (this will erase all data on the device). Leave the bootloader unlocked.
Heisenberg said:
Don't worry about the warning and definitely don't lock the bootloader because if it gets stuck locked you'll really be screwed. Go to my guide here:
http://forum.xda-developers.com/nexus-6p/general/guides-how-to-guides-beginners-t3206928
Follow the instructions in section 10 (use the latest MTC19X build). Skip the part at the beginning about performing a factory reset because you can't actually get the phone to boot to do that. Make sure you include the "fastboot format userdata" command at the end (this will erase all data on the device). Leave the bootloader unlocked.
Click to expand...
Click to collapse
I have actually tried doing what section 10 says but with a different stock build.. Does that effect as well? However, let me give another shot with your said build and post back.
.G33K said:
I have actually tried doing what section 10 says but with a different stock build.. Does that effect as well? However, let me give another shot with your said build and post back.
Click to expand...
Click to collapse
Did you format userdata? It's worth a try.
Heisenberg said:
Did you format userdata? It's worth a try.
Click to expand...
Click to collapse
Yes, sire! I did all the possible things I could do without harming or bricking the device... Read each and every instruction carefully to do... but turned with no luck... however, I'm due to try the method and build you have suggested, I shall try that and get back to you!
.G33K said:
Yes, sire! I did all the possible things I could do without harming or bricking the device... Read each and every instruction carefully to do... but turned with no luck... however, I'm due to try the method and build you have suggested, I shall try that and get back to you!
Click to expand...
Click to collapse
It probably won't work, any build should work, but it's worth a try. If that fails I can only suggest flashing TWRP recovery and trying to flash a custom ROM to see if that works.
So long as you have the bootloader.img and radio.img files, you can try to format boot as well, however Heisenberg may yell at me for even typing that
I had a similar issue - bootloop, but it was getting to the boot animation for about 3 seconds, then rebooting. When I formatted all the areas before flashing them from the stock image, it allowed me to boot up as normal. Stable ever since.
Hi There,
Coming back to the issue, I have just downloaded the build that was suggested by "Heisenberg" and tried it. It was still the same, as in the Google logo keep on flashing but the android bot just appeared once with the logo. But still there not luck as the device stays with Google logo but does nothing.
However, I'm able to see the device on fastboot. Nevertheless, I cannot seem to use adb command.. it doesn't even list on devices. Does that mean the adb isn't working?
Meanwhile, all my fastboot commands are working with no issues at all.
EDIT: When I tried the TWRP recovery, I can flash the recover, but I can seem to go to the recovery window at all as the device keep on showing "The device software can't be checked for corruption". When I pass that also the same boot loop.
I too am having the bootloop issue on my stock Nexus 6P. Is there a way to unlock the device from the bootloader? I'm unable to carry out step one on Heisenberg's guide because I'm unable to actually boot up my phone past the Google logo. Am I pretty much screwed?
bcjk8210 said:
I too am having the bootloop issue on my stock Nexus 6P. Is there a way to unlock the device from the bootloader? I'm unable to carry out step one on Heisenberg's guide because I'm unable to actually boot up my phone past the Google logo. Am I pretty much screwed?
Click to expand...
Click to collapse
Unfortunately yes. Unless you enabled OEM Unlocking in the developers menu before your phone went sideways you probably have a hard bricked phone. Is it under warranty?
I went through this in November with a completely stock Nexus 6P. I was 3 days past my one year warranty! Google would not send me a new phone. It was completely bricked by the OTA update I received! I was put in touch with Huawei. I had to send the bricked phone to them. 10 days later I received a working model back. Unacceptable that an OTA update trashes a one year old $650 phone. Luckily I had my OnePlus One still, and was able to use that while I waited. I was even able to update that to 7.1.1 since it was rooted. Obviously there is some sort of issue that we are not being told of regarding the dangers of accepting OTA updates on a stock/bootlocked phone.
TemplesOfSyrinx said:
I went through this in November with a completely stock Nexus 6P. I was 3 days past my one year warranty! Google would not send me a new phone. It was completely bricked by the OTA update I received! I was put in touch with Huawei. I had to send the bricked phone to them. 10 days later I received a working model back. Unacceptable that an OTA update trashes a one year old $650 phone. Luckily I had my OnePlus One still, and was able to use that while I waited. I was even able to update that to 7.1.1 since it was rooted. Obviously there is some sort of issue that we are not being told of regarding the dangers of accepting OTA updates on a stock/bootlocked phone.
Click to expand...
Click to collapse
Bootloop issues are common on the 6P even with custom ROMs--it just happens to be much more likely you can recover with the custom ROMs installed since the bootloader is unlocked. I think it's a hardware issue with the 6P rather than an OTA issue. It's probably not an accident that Huawei didn't make the Pixels.
Doesn't seem right that I have to "void" my warranty and install a custom ROM on an unlocked, rooted phone in order to recover from a hardware defect. That's BS pure and simple. I want to use the latest software, that's why I bought a Nexus. I want to use all the conveniences like Android Pay. That's why I don't unlock or root anymore. I rooted every Android phone I ever had until now, starting with the original Motorola Droid. Now that security is so important to Google, and you can't use all the Android features with an unlocked bootloader, they need to step up to fix these problems.
This happened to my wife's phone, sent back to Bell. Will see what happens.
TemplesOfSyrinx said:
Doesn't seem right that I have to "void" my warranty and install a custom ROM on an unlocked, rooted phone in order to recover from a hardware defect. That's BS pure and simple. I want to use the latest software, that's why I bought a Nexus. I want to use all the conveniences like Android Pay. That's why I don't unlock or root anymore. I rooted every Android phone I ever had until now, starting with the original Motorola Droid. Now that security is so important to Google, and you can't use all the Android features with an unlocked bootloader, they need to step up to fix these problems.
Click to expand...
Click to collapse
Unlocking the bootloader doesn't void the warranty on the Nexus 6P. If you are under warranty then just RMA the phone if an OTA bootloops your phone. It's your choice whether to keep the bootloader locked or not but if you keep the bootloader locked it's probably impossible to recover from a bootloop. Google keeps factory images for Nexus and Pixel phones on its website but you can't flash those images with a locked bootloader. Why would they provide the images if using them voided your warranty?
You are missing my point. If I unlock my bootloader so I can recover from a boot loop that may happen, I will no longer be able to use a huge feature of the phone. Android Pay will no longer function. In days passed the rumour was your warranty was void if you unlock. I assume that was started to keep people from doing it. All I know is I paid good money for a phone that is a disaster waiting to happen it seems.
If having an unlocked bootloader is so important to recover from a bricked phone, why do they lock it in the first place? And why won't Android Pay work with it unlocked? The answer is that you no longer have a secure phone if you unlock the bootloader.
bcjk8210 said:
I too am having the bootloop issue on my stock Nexus 6P. Is there a way to unlock the device from the bootloader? I'm unable to carry out step one on Heisenberg's guide because I'm unable to actually boot up my phone past the Google logo. Am I pretty much screwed?
Click to expand...
Click to collapse
What Android version you had on your phone? What's your emmc name and ram name in bootloader? What's the manufacturing date in bootloader?
TemplesOfSyrinx said:
You are missing my point. If I unlock my bootloader so I can recover from a boot loop that may happen, I will no longer be able to use a huge feature of the phone. Android Pay will no longer function. In days passed the rumour was your warranty was void if you unlock. I assume that was started to keep people from doing it. All I know is I paid good money for a phone that is a disaster waiting to happen it seems.
If having an unlocked bootloader is so important to recover from a bricked phone, why do they lock it in the first place? And why won't Android Pay work with it unlocked? The answer is that you no longer have a secure phone if you unlock the bootloader.
Click to expand...
Click to collapse
I think you bought the wrong phone. Nexus devices were never available commercially through carriers and were made for developers and people who like to flash things with their phones. There are ways to use Android Pay with an unlocked bootloader if you are so inclined. You are right that an unlocked bootloader is considered less secure but if you only install apps from Google Play or another trusted source you shouldn't have problems. You can also simply enable allow Oem Unlock in the developer menu. This doesn't actually unlock your bootloader but makes it possible for you to unlock it via fastboot if you get bootlooped and need to flash a factory image to restore. This way you can unlock the bootloader in an emergency but your phone is still secure. I think this should be enabled by default when the phones are shipped. Too many people with locked bootloaders end up with hard bricked phones where the Nexus 6P is concerned. Honestly, you would probably be better off selling your Nexus and getting something else that's more stable and made for people who have no Interest in flashing anything.

How do I restore Marshmallow bootloader?

After going to the stock XT1575 Nougat build, I decided after a while that I wanted to go back to LineageOS, but after I flashed it, it just bootloops due to the new Nougat bootloader. However, when I try to flash the old bootloader, I get "Preflash validation failed."
So I'm in a pretty tight position right now seeing as I can't really go back to Nougat until Motorola posts the stock Nougat firmware or someone knows some special way to get past PreFlash validation.
Any Ideas?
Edit: Maybe if someone has a TWRP backup of the stock Nougat ROM, that could work
Read this:
https://forum.xda-developers.com/moto-x-style/help/help-moto-x-xtyle-xt1572-custom-roms-t3685003 @t895
dzidexx said:
Read this:
https://forum.xda-developers.com/[email protected]
Click to expand...
Click to collapse
It didn't work, but thanks for trying
I flashed everything and Marshmallow booted, but since the nougat bootloader was persisting through everything and I installed the security ota, it resulted in a hard brick on my device. It must have had an update to the bootloader and ignored any incompatibilities to the bootloader in place. This was bound to happen anyways since I was fiddling around with it so much, so don't worry about me. I already have a new phone in place.
Rest in piece my Moto X Pure, my stupidity finally got ahead of you :crying:
t895 said:
After going to the stock XT1575 Nougat build, I decided after a while that I wanted to go back to LineageOS, but after I flashed it, it just bootloops due to the new Nougat bootloader. However, when I try to flash the old bootloader, I get "Preflash validation failed."
So I'm in a pretty tight position right now seeing as I can't really go back to Nougat until Motorola posts the stock Nougat firmware or someone knows some special way to get past PreFlash validation.
Any Ideas?
Edit: Maybe if someone has a TWRP backup of the stock Nougat ROM, that could work
Click to expand...
Click to collapse
It't not the bootloader that is the problem, it's the radio stack... Lineage and other custom ROMs don't care about the bootloader but do about the radio firmware, your chasing the wrong problem. Just reflash the MM modem stack and you should be able to boot your ROM successfully, at least it works for everyone else so if it doesn't work for you then you need to re-evaluate the issue.
To answer your question, we don't have a way to downgrade the bootloader... Moto designed these phones to not be downgradable, and although we get around most of it, we can't get around the bootloader and partition table restrictions.
And there are several TWRP backups in the forums here, almost every variant/version has one.
t895 said:
It didn't work, but thanks for trying
I flashed everything and Marshmallow booted, but since the nougat bootloader was persisting through everything and I installed the security ota, it resulted in a hard brick on my device. It must have had an update to the bootloader and ignored any incompatibilities to the bootloader in place. This was bound to happen anyways since I was fiddling around with it so much, so don't worry about me. I already have a new phone in place.
Rest in piece my Moto X Pure, my stupidity finally got ahead of you :crying:
Click to expand...
Click to collapse
Exact same thing happened to me. There is currently no way to fix the hard brick. I called moto and hassled them to sent a replacement under 100 bucks. Right now I did the Nougat update and am not going anywhere. Sorry for your loss.

BootLoop after installing twrp and SuperSU

Bit of background.
CID: BS_US001
MID: 2PS650000
Original verizon phone that i sent to sunshine for S-off and to unlock from Verizon. Ever since receiving it, almost a year ago, I've never been able to install a custom recovery I gave up on it for months and yesterday tried again. Finally managed to get TWRP. Then I tried to install SuperSU and bootloop. There's always been an issue getting OTAs. The OTA would download, install, and during boot, would give an error or go into bootloop. So, the plan was to finally get a recovery, root it, see about getting the latest OTA etc. Obviously that didn't work out. I feel like there's an issue with the boot sector and has always been. At this point, I just want to wipe and start over but I feel if I don't get this boot sector fixed the phone will never work properly. Any ideas? An RUU will update the OS and maybe fix the bootloop for now, but it won't deal with the OTA or issues with the boot sector that seem to be ever-present. Could use some advice.
I'm also a bit confused about something. This is originally a verizon phone but has been unlocked. When looking for RUUs from HTC should i be looking for the verizon versions or unlocked version?
vijn said:
Bit of background.
CID: BS_US001
MID: 2PS650000
Original verizon phone that i sent to sunshine for S-off and to unlock from Verizon. Ever since receiving it, almost a year ago, I've never been able to install a custom recovery I gave up on it for months and yesterday tried again. Finally managed to get TWRP. Then I tried to install SuperSU and bootloop. There's always been an issue getting OTAs. The OTA would download, install, and during boot, would give an error or go into bootloop. So, the plan was to finally get a recovery, root it, see about getting the latest OTA etc. Obviously that didn't work out. I feel like there's an issue with the boot sector and has always been. At this point, I just want to wipe and start over but I feel if I don't get this boot sector fixed the phone will never work properly. Any ideas? An RUU will update the OS and maybe fix the bootloop for now, but it won't deal with the OTA or issues with the boot sector that seem to be ever-present. Could use some advice.
I'm also a bit confused about something. This is originally a verizon phone but has been unlocked. When looking for RUUs from HTC should i be looking for the verizon versions or unlocked version?
Click to expand...
Click to collapse
You can't take OTAs as long as you have twrp installed or have a modified system partition, which you got after attempting to install SuperSU.
An RUU would restore all partition to a stock state, not just the OS. That's what I would do to get a clean slate, make a stock backup and then root it. Remember that the ruu will wipe your phone so backup your files. You won't find Verizon RUUs on HTC's website, but you can download them from the stock thread here.
Also make sure to fully read the instructions and FAQ posts in the twrp thread, and do the same in the root thread.
Edit: Re-read your post. Since yours is converted to U.S Unlocked, you indeed have to download the latest ruu from HTC's website. Forget about the Verizon ruu.
Tarima said:
You can't take OTAs as long as you have twrp installed or have a modified system partition, which you got after attempting to install SuperSU.
An RUU would restore all partition to a stock state, not just the OS. That's what I would do to get a clean slate, make a stock backup and then root it. Remember that the ruu will wipe your phone so backup your files. You won't find Verizon RUUs on HTC's website, but you can download them from the stock thread here.
Also make sure to fully read the instructions and FAQ posts in the twrp thread, and do the same in the root thread.
Edit: Re-read your post. Since yours is converted to U.S Unlocked, you indeed have to download the latest ruu from HTC's website. Forget about the Verizon ruu.
Click to expand...
Click to collapse
Sorry about the late reply. I was traveling. First off, thanks for your response. I guess my only remaining question then is what RUU do i go for? Unlocked developer? I'm just worried there might be a clash with my CID/MID. It's happened before on a previous phone. At this point, all i really want is to get stock back, make sure it's carrier unlocked, update to Oreo, and then, if I'm feeling lucky, root it, though I might just pass on that. So, would you say unlocked developer RUU is my best bet?
Again, thanks for your help.
vijn said:
Sorry about the late reply. I was traveling. First off, thanks for your response. I guess my only remaining question then is what RUU do i go for? Unlocked developer? I'm just worried there might be a clash with my CID/MID. It's happened before on a previous phone. At this point, all i really want is to get stock back, make sure it's carrier unlocked, update to Oreo, and then, if I'm feeling lucky, root it, though I might just pass on that. So, would you say unlocked developer RUU is my best bet?
Again, thanks for your help.
Click to expand...
Click to collapse
If it's an originally verizon phone which was converted to US Unlocked, then use the latest ruu for unlocked on HTC's website. It won't cause you to lose your carrier-unlocked status. It will take you to latest Nougat version. From there, take the OTA update
Tarima said:
If it's an originally verizon phone which was converted to US Unlocked, then use the latest ruu for unlocked on HTC's website. It won't cause you to lose your carrier-unlocked status. It will take you to latest Nougat version. From there, take the OTA update
Click to expand...
Click to collapse
Well, it worked. I'm currently on Oreo which is awesome. So first off, thank you very much. Not sure why it didn't work last year, but water/bridge etc.
This brings me to one more question. I want to get rid of some bloatware but would rather not do a full root. I've heard Magisk will give me the benefits of root without the security headaches that prevent things like Google Pay from working. You familiar with that? I also need 2 apps that require root. Never worked with Magisk but I have rooted a bunch of times and honestly, I kinda don't feel like doing it again, especially if I can maybe get the best of both worlds with Magisk. I just don't know enough about it. Figured maybe you might.
vijn said:
Well, it worked. I'm currently on Oreo which is awesome. So first off, thank you very much. Not sure why it didn't work last year, but water/bridge etc.
This brings me to one more question. I want to get rid of some bloatware but would rather not do a full root. I've heard Magisk will give me the benefits of root without the security headaches that prevent things like Google Pay from working. You familiar with that? I also need 2 apps that require root. Never worked with Magisk but I have rooted a bunch of times and honestly, I kinda don't feel like doing it again, especially if I can maybe get the best of both worlds with Magisk. I just don't know enough about it. Figured maybe you might.
Click to expand...
Click to collapse
I use Magisk myself. I prefer it to flashing the classic supersu for root.
Install latest twrp (make sure its the latest twrp for the 10), then flash Magisk. Then install Magisk manager app. As simple as that.
Read the instructions here:
https://forum.xda-developers.com/apps/magisk/official-magisk-v7-universal-systemless-t3473445
You rock man. Thanks for all the help.
vijn said:
You rock man. Thanks for all the help.
Click to expand...
Click to collapse
No worries, glad it worked.

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