Database Users

OTA Update Fails

Wtf got the ota update and its starts all good but then it hangs a yellow ! appears.. what can i do? i even did a factory reset i only was rooted and i took care of that.

zero313 said:
Wtf got the ota update and its starts all good but then it hangs a yellow ! appears.. what can i do? i even did a factory reset i only was rooted and i took care of that.
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at least you are getting something OTA

Ditto
Unfortunately, I get the same thing. I was rooted, but I unrooted (not quite as thoroughly as you did, as I only used the "Unroot" option, but we got the same results). Wonder if it is something wrong with the update...

seanfrisbey said:
Unfortunately, I get the same thing. I was rooted, but I unrooted (not quite as thoroughly as you did, as I only used the "Unroot" option, but we got the same results). Wonder if it is something wrong with the update...
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Did you change ANYTHING when rooted? Did you freeze, rename, modify or delete ANY of the files in the original ROM in any way, shape or form?

Same thing here
When I bought this device 3 weeks ago, I rooted it with z4root. Not too long after an update disabled z4root on the tablet.
I thought no big deal, but then today comes and I the OTA update won't work.
Anyone more experienced than me have any ideas of how to get this update applied properly?

Me too. Update failed to install. Not sure why. I have also tried unrooting.

FloatingFatMan said:
Did you change ANYTHING when rooted? Did you freeze, rename, modify or delete ANY of the files in the original ROM in any way, shape or form?
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I'm confused, if I froze an application, didn't unfreeze it but did a factory reset...wouldn't that resolve the issue?

ok so i woke up this morning and my a500 notified me the there was an update available so as you can imagine I was very happy to finally have this, so i updated and when it was done it said update successuful but when I checked it still said 3.01......WTF
Not rooted ever..

Those interested in getting back their OTA, properly backing up their original ROMS or restoring them, please follow the tutorials in this thread:
Going back to stock TUTORIAL
Be helpful and provide your firmware if you have a backup so we can build a database for those who don't.
Be sure to report what is working and what is not working for you once you've tried the tutorials!
Unlike the 14 threads on these matter I take the responsibility as OP to upgrade my original post as firmwares and new info becomes available.
Let's create a focused troubleshooting and tutorial thread,
Thanks.

I'm rooted via gingerbreak and the update worked fine while still rooted. It did break root. Just had to re-apply gingerbreak and all is good, back to root with latest update.

gingerbreak worked with official 3.1 ?
it didn't work with 'leaked' 3.1 ?

OTA
Ok after long night and hours of research i found out a lot.
1 if you have modded ad hoc in wpa_supplicant file recover the original file
2 if you have modded the phone.apk and telephoneyprovider.apk to save battery this is the reason why you won't get the update.
i put these files back and instantly got an update, i mean the exact second i set those back
i can't believe this my updates keep failing to install. FING POS i tried everything, factory reset
i have tried everything, even factory reset, it fails while installing after reboot
acer support are a bunch of retards, they don't even know they sell tablets????????
need help i can't upgrade, it fails every time
does anyone know where the install logs are

the log is \cache\recovery\last-log

Oklahoma City, OK noon CST
First attempt failed:
Changed the wpa_supplicant back to original and all went smooth the second time

I never changed anything and it failed.
**Edit: I rebooted my devices and left it completely alone after unzip and it rebooted into recovery mode and seems to be installing **

I had the same problem, It was pretty disheartening.... but I unrooted my device, re-booted and tried again and SUCCESS!!!
But now I can't get it to re-root using gingerbreak... HELP!

SUCCESS!
Ok. I got OTA update 4.010.08 (122.71 MB) this morning. It failed.
So I unrooted my device. Re-started it and tried again... SUCCESS!
I tried using Gingerbreak to root it again. FAIL!
So I used this: http://forum.xda-developers.com/showthread.php?t=1138228
SUCCESS!
Hope this helps those of you who are having problems.

No need to unroot nor go to stock.
I had the same issues. Then I simply used Acer Recovery to install stock recovery and everything worked fine.
Ceger

Acer Recovery?
Did Acer Recovery come with the tablet?

I tried the update numerous times over the last 4 days. Most of the time the download would fail, which I put down to my slow internet connection and overloaded Acer servers. But about 5 times it would finish downloading and then error out on install with a message about the update being invalid. I tried rebooting several times during this process. I have never rooted the tablet and only have a few apps installed as it was a recent purchase.
Finally it worked when I ejected the external SD card and rebooted. It may be a coincidence, but anyone else who gets the "invalid update" warning during install on an unrooted device may wish to try this prior to the download/install.

XXUAMDN or XXUAME2

Does anyone know which is newer, and what changed between the two?

I have XXUAME2, and I've updated my firmware through Kies. I don't remember what I had before. This one must be newer.
Haven't noticed any change, apart from the blue default background in the wallpapers is now a bit darker without the sun flare. I might've noticed a few very minor things in the settings, though I don't remember what they were.

Well I was on XXUAMDC when I first got my handset, and flashed XXUAMDN via Odin when getting root access. I found it removed any carrier branding and fixed a bug with the standard launcher not allowing sorting apps in folders properly. Just wondering if XXUAME2 is newer and fixes anything else.

StuartTheFish said:
Well I was on XXUAMDC when I first got my handset, and flashed XXUAMDN via Odin when getting root access. I found it removed any carrier branding and fixed a bug with the standard launcher not allowing sorting apps in folders properly. Just wondering if XXUAME2 is newer and fixes anything else.
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Click to collapse
I'll tell you a sad story about XXUAME2.
I rooted my phone a few weeks after I got it, everything worked fine. Then I saw the firmware update in Kies, sure I'll download! I already knew updating stock firmware would remove root, but I could always flash it again. So after I updated my firmware, I flashed root again. This time the phone couldn't recognise the superuser app, and kept alerting that there was a threat (meaning the superuser app) every 5 minutes but root still worked. So I removed superuser completely. The threat messages didn't stop, though. I flashed a clean stock ROM, everything was fine.
Until, an ancient evil awakens! (not really ancient, but...) My Group Play app started acting weirdly. It was constantly 50-70% of my battery drain, even above the screen, on my battery page. I freezed the app and hoped for the best, but it didn't work. I couldn't remove it because my root messed up. BetterBatteryStats didn't recognise anything odd. I asked XDA, but my thread only got 1 answer telling me to look for updates, and none were to be found. Google didn't tell me anything. So I gave up, and did a factory reset. I didn't really mind, I got the phone back running and looking the same in one evening, it's not as if I had years worth of stuff in it yet. This was 2 days ago, and everything seems to be pretty much normal.
I probably messed up somewhere, but thought I'd still write a cautionary tale about updating firmware while rooted. As I mentioned, probably nothing of importance was updated, so it would be a little safer to not update. You won't miss out.

Tozenator said:
I'll tell you a sad story about XXUAME2.
I rooted my phone a few weeks after I got it, everything worked fine. Then I saw the firmware update in Kies, sure I'll download! I already knew updating stock firmware would remove root, but I could always flash it again. So after I updated my firmware, I flashed root again. This time the phone couldn't recognise the superuser app, and kept alerting that there was a threat (meaning the superuser app) every 5 minutes but root still worked. So I removed superuser completely. The threat messages didn't stop, though. I flashed a clean stock ROM, everything was fine.
Until, an ancient evil awakens! (not really ancient, but...) My Group Play app started acting weirdly. It was constantly 50-70% of my battery drain, even above the screen, on my battery page. I freezed the app and hoped for the best, but it didn't work. I couldn't remove it because my root messed up. BetterBatteryStats didn't recognise anything odd. I asked XDA, but my thread only got 1 answer telling me to look for updates, and none were to be found. Google didn't tell me anything. So I gave up, and did a factory reset. I didn't really mind, I got the phone back running and looking the same in one evening, it's not as if I had years worth of stuff in it yet. This was 2 days ago, and everything seems to be pretty much normal.
I probably messed up somewhere, but thought I'd still write a cautionary tale about updating firmware while rooted. As I mentioned, probably nothing of importance was updated, so it would be a little safer to not update. You won't miss out.
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The reason for that is chainfire's root method doesn't work for newer versions (or should I say didn't, apparently it does now). The newer kernel didn't allow root access, making the su binary appear to be missing. The error messages are also normal on newer versions, since it detects something is trying to get root access. To get around the missing binary issue, you can use djembey's modified version of getting root instead, which afaik installs the older kernel again so it can actually get root. Then to get rid of the repeated error messages, you have to disable KNOX. Again, it says how in djembey's root thread.
XXUAMDN is one of the newer versions which didn't work via chainfire's method, yet I have root access with no issues after following djembey's thread. Might be worth a look to get yours sorted.

StuartTheFish said:
The reason for that is chainfire's root method doesn't work for newer versions (or should I say didn't, apparently it does now). The newer kernel didn't allow root access, making the su binary appear to be missing. The error messages are also normal on newer versions, since it detects something is trying to get root access. To get around the missing binary issue, you can use djembey's modified version of getting root instead, which afaik installs the older kernel again so it can actually get root. Then to get rid of the repeated error messages, you have to disable KNOX. Again, it says how in djembey's root thread.
XXUAMDN is one of the newer versions which didn't work via chainfire's method, yet I have root access with no issues after following djembey's thread. Might be worth a look to get yours sorted.
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Interesting, very interesting. I might look into rooting one more time, then. Thanks!
Funny how you helped me instead of the other way around. Thanks again, I hope more people notice your thread and maybe you'll get your answer!

where is this new firmware xxuamdn, havent found anything about it..
im having camera, battery drain, slowness issuess still hope it fixes..
Sent from my GT-I9500 using xda app-developers app

I have none of those issues, but never did even on the older version. All I did was Google for galaxy s4 update and I found a download link for it along with Odin. But there's also XXUAME2 out there and I don't know which one I'd be better having. Unless the only difference is the radio depending on where in the world you are?

I goofed, and I don't know how I did it

Last evening, I put a new ROM on my phone, which has been rooted for quite some time running Goldeneye with no issues prior to earlier this week, and the rom installed without a problem, but when I went to flash an addon for the rom that came from the dev, the entire thing went south. I was using TWRP which is what's been on the phone since it was rooted, I do NOT have MF3 on the phone however after this install through TWRP, the phone how has the unlock icon on it, and won't boot past the samsung screen. If I try to get into recovery, it boots into odin, and freezes. I tried to do a recovery through Kies, and it just says connecting, then says the phone is not responding. For the first time since I've owned this phone, I feel well and truly stuck. Any help would be greatly appreciated, since after almost two years of rooting and installing ROMS on various devices from Samsung, HTC and Motorola, I made a mistake somewhere along the way and I am not even sure what the hell I managed to do, and the multiple forums I've been reading on here don't seem to be getting me anyplace. Apologies if this is a repeat and I missed a simple solution somewhere, but I've been at this for almost two hours now, so time to swallow the pride...

Think I figured it out
Well after writing this, for my own personal sense of masochism and an overall morbid curiosity, I kept reading, and figured out how to get the phone to actually boot into proper recovery mode (as in NOT Odin), and was able to get a ROM back on the phone, as I didn't care for any of the nandroids I had there. As I am not sure that anyone actually viewed this before I resolved my own issue much less had a chance to respond, it's not appropriate to thank anyone for solving my own problem, except for the poster of the thing that I read which led to my resolution, but I will throw out a blanket thank you to all those that take the time to develop, write, and help others solve the stupid stuff, it is appreciated, at least by this Ohioan, who sometimes manages to get in over his head!
dsly4425 said:
Last evening, I put a new ROM on my phone, which has been rooted for quite some time running Goldeneye with no issues prior to earlier this week, and the rom installed without a problem, but when I went to flash an addon for the rom that came from the dev, the entire thing went south. I was using TWRP which is what's been on the phone since it was rooted, I do NOT have MF3 on the phone however after this install through TWRP, the phone how has the unlock icon on it, and won't boot past the samsung screen. If I try to get into recovery, it boots into odin, and freezes. I tried to do a recovery through Kies, and it just says connecting, then says the phone is not responding. For the first time since I've owned this phone, I feel well and truly stuck. Any help would be greatly appreciated, since after almost two years of rooting and installing ROMS on various devices from Samsung, HTC and Motorola, I made a mistake somewhere along the way and I am not even sure what the hell I managed to do, and the multiple forums I've been reading on here don't seem to be getting me anyplace. Apologies if this is a repeat and I missed a simple solution somewhere, but I've been at this for almost two hours now, so time to swallow the pride...
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G935A Bootloops every 1-2 weeks after un-rooting

This is a pretty weird one, so I'm gonna cut to the chase...
Several weeks ago I got my a new phone (Galaxy s7 Edge, AT&T, Qualcomm) and everything was fine. I'd never rooted a phone before and wanted to try it out, even though the Edge was still pretty new. After about 2-3 weeks of owning my phone, I followed a guide to root. The root only worked after a factory reset, so I lost my apps and pictures, but it wasn't a big deal because it was just a couple weeks' worth of stuff. Everything works fine for a month or so, and then most of the apps started crashing. Some, like Google Chrome or Spotify would work, but most didn't. All the services on my phone also stopped. I figured it was a problem with the root and said oh well and factory reset my phone. I set it up normally again and all was well. But then things got weird.
Now, after about 1 week, my phone will do the same thing as when rooted. First Snapchat stops working, followed by a multitude of other apps. Google Play store stops opening, I'm unable to install apps, and several core features of the phone just freeze up. If i try rebooting (how I discovered the issue), my phone gets stuck in a bootloop and I have to factory reset to work again. My phone did this again today after a few times so finally I'm coming here for help. I also recently discovered that factory resetting my phone from the settings app did nothing, as soon as I rebooted it went into a bootloop. So the only way to recover my phone is to factory reset from the recovery mode. It may also be worth noting that I used ODIN to flash the AP, BL, CP, and CSC stock firmware (G935AUCU1APB5 etc...) after I wanted to unroot. I have absolutely no clue what's wrong and any fixes or even an explanation would be greatly appreciated.

go into recovery and try cleaning the caches, there maybe stray bits of old code floating around.

Cosmic Blue said:
go into recovery and try cleaning the caches, there maybe stray bits of old code floating around.
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Yeah I've done that a couple times. I went ahead and did it just now though so we'll see

i need a refresher can anyone help

so i been at my computer for HOURS and having major issues with TWRP not wonting to boot right, yes i am trying to install a later version of TWRP but everywhere i look a no go i even tried TWRP 3.4.0-1
so since everything has changed what is new out there, what are the new ways to get TWRP to work on this phone, what have i missed ever since i have been gone.
i re did the whole phone that i am back at stock vs99513A, no root nothing.
has anyone even rooted OREO 20C B or A if so where (no i didn't google cause after this post im getting off, tired of figuring out why TWRP sucks right now)
sorry to sound stressed, a lot has been going on and its been hard for me to get back into the game to help others, already sucks to see the method i did is so out of date and a lot has changed :'(