Cant see phone in Windows Explorer - Galaxy S 5 Q&A, Help & Troubleshooting

Hi Guys
I have two identical phones S5's one is a spare so does not have a sim card. The one I use I can plug it into a usb on my computer the computer beeps and it shows up in windows explorer. The second I plug into my computer it peeps the same sound but does not show up in explorer. If I have Device manager open and expand the USB folder it refreshes but no new devices not like the first phone where is refreshes and I see a new entry. Both phones have usb debugging on.
Any ideas
P.S. If I pull down the menu from the top and click on the options for USB then pick Transferring Images (transfer images and other files via a PTPconnectionif MTP is not avaliable) then I can see the phone in Explorer but Odin does not see the phone. If I pick Transferring media files (Transfer media files to a computer via an MTP connection) then the phone dissapears from Explorer.
Whats going on The phone that works of in USB options i pick Transfering media files and all is well whats going on with this second phone
Thanks
Rick

The phone Im having trouble with has updated to 6.0.1 Where the phone that is working is still at 5.1.1

Related

Unable to add files via mac

hi, i'm a max os x lion user, and when connected, am unable to add any files directly to the phone via osx finder
why's that so?
You have to connect your phone first.
Not just the cable, but in Settings/ Network/ USB programs.
I have a Mac also and it works perfectly.
mobilesuito said:
hi, i'm a max os x lion user, and when connected, am unable to add any files directly to the phone via osx finder
why's that so?
Click to expand...
Click to collapse
You have to enable USB hosting on your phone should be a notification when you plug it in, pull down notification bar to confirm. I have OS X Lion as well and know it works.
there's no notification in my phone
method 1
what i did was to first go to setting>network>usb util>connect storage to pc
if i connect the phone first and go to usb util, it'll ask me to unplug it first and go by method 1
So, there is no "auto-detection" of the drive? cos in windows parallel it can detect nicely
is method 1 the only way?
mobilesuito said:
there's no notification in my phone
method 1
what i did was to first go to setting>network>usb util>connect storage to pc
if i connect the phone first and go to usb util, it'll ask me to unplug it first and go by method 1
So, there is no "auto-detection" of the drive? cos in windows parallel it can detect nicely
is method 1 the only way?
Click to expand...
Click to collapse
Reboot both devices and wait til both are up and running for a couple minutes.
Then plug the phone to your mac and wait for your phone to recognize.
Phone will then have a notification asking if you would like to connect
via USB to copy files, enable this by selecting, and then agree to turn on USB storage.
All that via phone OS. Then go to your Laptop OS X desktop and there should be a shortcut to your phone as a drive icon.
this is damn weird, it finally appeared after all these time
thanks!
I'm a mac user. I love them. But I've always had USB troubles (even on my old windows pcs I had trouble - but thats back in the days of XP). Unfortunately all the best bits of mac are deep inside, the external stuff (usb, cd drives) have issues eventually.
my cd drive doesn't burn any more. it is 4 years old now tho.

USB 3.0 problems

hey guys.
i just tried copying an avi file from my pc to the phone. i had already selected Media device (USB 3.0) in the pull down menu.
first it disconnected as it had initially first connected via Media device (MTP) and then reconnected and brought the auto play dialogue up. after a few seconds it disconnected itslef again and then reconnected. it seems to randomly want to disconnect and reconnect when it wants to.
even while it was apparently still reconnected, i tried to copy a file over to it and it first said i might not be able to play the file did i want to copy it anyway, i clicked yes, then it says the device has either stopped responding or has been disconnected even though it still appears to be connected.
if i switch back to MTP it still warns about maybe not playing the file but then after clicking to still copy across, it copies fine.
i am running windows 7. i have used this usb 3.0 port fine with a usb thumb stick i have. also, windows says it has installed the device successfully when i click over to usb 3.0.
so.... any ideas why it randomly wants to dis/re connect? and why will it not copy across even when it appears connected?
thanks guys.
marc.knuckle said:
hey guys.
i just tried copying an avi file from my pc to the phone. i had already selected Media device (USB 3.0) in the pull down menu.
first it disconnected as it had initially first connected via Media device (MTP) and then reconnected and brought the auto play dialogue up. after a few seconds it disconnected itslef again and then reconnected. it seems to randomly want to disconnect and reconnect when it wants to.
even while it was apparently still reconnected, i tried to copy a file over to it and it first said i might not be able to play the file did i want to copy it anyway, i clicked yes, then it says the device has either stopped responding or has been disconnected even though it still appears to be connected.
if i switch back to MTP it still warns about maybe not playing the file but then after clicking to still copy across, it copies fine.
i am running windows 7. i have used this usb 3.0 port fine with a usb thumb stick i have. also, windows says it has installed the device successfully when i click over to usb 3.0.
so.... any ideas why it randomly wants to dis/re connect? and why will it not copy across even when it appears connected?
thanks guys.
Click to expand...
Click to collapse
Make sure you have the latest Samsung USB drivers on your PC. If you think you do, I would go to the device manager and uninstall your phone from the device list and then let it reinstall the drivers. Downloading Kies 3 also installs the drivers on your PC.
mvansomeren said:
Make sure you have the latest Samsung USB drivers on your PC. If you think you do, I would go to the device manager and uninstall your phone from the device list and then let it reinstall the drivers. Downloading Kies 3 also installs the drivers on your PC.
Click to expand...
Click to collapse
thanks mate but i have already tried them.
it does charge fine so i'm not sure whether it is a power issue but the issue of it disconnecting must have something to do with not transferring anything over even though it still appears connected when i am trying.
i read somewhere that due to it's quicker data transfer, the pc and device need to send much quicker signals to each other to let them know that they're still attached. by using an extension lead inbetween the device and usb 3.0 socket i was delaying that signal sufficiently to make the pc keep thinking the phone wasn't attached anymore. i removed the extension lead and sure enough it copied across fine.
the odd thing is that both a usb thumb drive and my 2tb backup external HDD work fine over the extension. maybe the note 3 is slower at sending that signal to start with? dont know but it now works.

[Q] Help! LG E400 USB problems

Hi, I have been rooting and ROM-ing my LG E400 for a while now, and I have come across a problem.
It seems I have accidentally deleted my usb driver on my phone, so when I connect my phone to a computer it charges, but i cannot access the phone through the computer in any way.
Can anyone help???????
I think you can select what your phone has to do when connected to an USB somewhere in the settings. Make sure to let your phone connect as a media device, because that way it'll give you access to its internal and external SD card. Also, if you have a PIN/password lock screen, you need to unlock your phone after you plug it into the USB otherwise it won't give you access.
TahaX said:
I think you can select what your phone has to do when connected to an USB somewhere in the settings. Make sure to let your phone connect as a media device, because that way it'll give you access to its internal and external SD card. Also, if you have a PIN/password lock screen, you need to unlock your phone after you plug it into the USB otherwise it won't give you access.
Click to expand...
Click to collapse
I have searched every crook of my phone but there are no usb options available. They used to always pop up when I plugged in the usb, but they are unaccessable to me. When I plug it into a computer, the computer does not even recognise it as a connected device. This has happened with every computer i have connected it to.....
NathanCrowe said:
I have searched every crook of my phone but there are no usb options available. They used to always pop up when I plugged in the usb, but they are unaccessable to me. When I plug it into a computer, the computer does not even recognise it as a connected device. This has happened with every computer i have connected it to.....
Click to expand...
Click to collapse
Go to "Settings" the choose "Storage" click on the left touch surface (the square next to the arrow) the choose USB connection (or someting like that) then enable "usb storage".
Good Luck :good:
try to download and then install DRIVERS of your phone in your computer maybe the DRIVERS are missing in your computer

[Q] PC Will Not Recognize My Phone Over USB

Hi everyone,
This is my first post about my Note 4, and I'm really frustrated.
All I wanted to do was transfer some music to the SD card on my phone, and I've just wasted the entire evening and have nothing to show for it.
I'm running Windows 8.1 on my PC and Android 5.0.1 on my Verizon phone. When I connect via USB, a popup in the system tray says that it has identified a Samsung File-Stor Gadget USB Device and assigns it drive letter F:.
However, almost instantly, Windows decides that my phone is a modem! USB Safely Remove and Device Manager both call it a Samsung Mobile USB Modem, and Explorer does not show a drive F:.
The Notification dropdown displays "Connected as a media device", and when I tap on it, I can see that "USB computer connection set to Media device (MTP)" is checked.
I installed the latest version of Samsung Kies on my PC and ran it, but it fails to connect to the phone.
Can anybody tell me what's going on? Thanks!
P.S. Ironically enough, even though I can't do anything, I can't stop the device because adb.exe has the connection locked!
Card reader is less hassle. Cables as you know are unstable at times.
I would try going into Device Manager (or maybe Devices and Printers) in the Control panel, right clicking your device and uninstalling it.
Reboot and let Windows detect the device again when your reconnect the phone.
0-0-0 said:
I would try going into Device Manager (or maybe Devices and Printers) in the Control panel, right clicking your device and uninstalling it.
Reboot and let Windows detect the device again when your reconnect the phone.
Click to expand...
Click to collapse
Good idea, but I checked and it wasn't there. When I connect, a new Modems entry is created in Device Manager, but when I disconnect it disappears.
I might have to go w7excursion's route. Thank you both for your suggestions.

PC wont recognize device for file transfer

Just recently i tried to transfer for the first time, some wallpapers to my phone, and when i plug in the usb, the phone starts to charge normally but i cannot figure out why i cant transfer files from pc to phone or vice versa.
When i plug it in, it gives me the option to select what to "Use USB for", but when i select either MTP (file transfers) or PTP (transfer photos or files), nothing happens. I cannot browse the phone to pick anything at all.
When i go to device manager on PC i see under Portable devices the name of my phone (Moto G4 Play) but it has an exclamation point next to it. I have tried to uninstall and re-install or even update the driver but it will remain this way (if i click its propierties it tells me "This Device cannot start. Code 10"
Is there anything else i can do either on my phone or pc to make this work?
Other info:
Already downloaded motorola device manager to see if it would help but nope.
My PC OS is windows xp (yeah, i know... :laugh
My PC OS is windows xp
Click to expand...
Click to collapse
That probably explains everything
I don't think there are compatible drivers for Windows XP..
Long term support for WinXP ended three whole years ago. Though what I noticed with CM and Lineage is that the first time the phone is set up, it won't enable MTP even if checked. You have to reboot the phone and then MTP will actually enable properly.
Also, it may happen with 3rd party cables too. I myself faced this issue with Boat Indestructible cable, then I used the original cable that came with phone and successfully done it. But I still can't understand, how that cable can transfer data to/from other phones....
Just another bit of info:
Today while trying to make it work, i updated the driver from the Device Manager again and somehow i could access the phone as intended.
The problem is that after a few seconds, the window closes on its own! Then i have to redo the whole process and It gives me access again but every time, after a few seconds, the browsing window closes on its own!
I have tried with other cables and no dice, tried also rebooting phone and pc and also tried plugging it to all available usb ports. Any other tip or method i can try?
Try another pc to discard things (so you know if it's the pc or the phone)

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