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I left my phone charging overnight as I have done many times with no issue. When I woke up I pressed the home button and the only thing that shows was my wallpaper. Wouldn't show anything else. I then did a battery pull. It now gets stuck at the note 4 powered by android screen. A little history in case it helps. This is an unlocked at&t model that I am using on t-mobile. It's not rooted or anything. A few weeks ago I downloaded the recent 5.0.1 small update. In the past week a notification keeps appearing and disappearing from the menu. It was dm software download or something which would disappear if I clicked it.
So it's stuck on the boot screen today. I booted in to the recovery screen. It starts by saying "installing system update" with the little android. Then it goes to recovery menu. At the bottom it says "dm-verity verification failed". I tried to wipe cache and reboot but it still gets stuck at the boot screen. Another small detail is after turning phone off if I plug it in the charger it stays at the grey lighting screen and does not show any battery percentage.
I don't know what to do. I really need my phone today as I am traveling. I hope someone can please help me. Thank you.
In the case u tried recovery now u should flash ur stock rom.
How do I flash the stock rom? Should I do that before trying a factory wipe/reset? I haven't tried that because I really dont want to erase everything unless I have to.
When u do the flashing everything in your device will be lost. So if u do the flashing then u just need to backup all your data.
---------- Post added at 01:05 PM ---------- Previous post was at 01:02 PM ----------
First u have to download your stock rom
Anyone else have any ideas? I really have no clue how to flash the stock rom. Is there a guide I can follow? Thanks
Just google your device name flashing
morjam401 said:
How do I flash the stock rom? Should I do that before trying a factory wipe/reset? I haven't tried that because I really dont want to erase everything unless I have to.
Click to expand...
Click to collapse
I would suggest you start download stock as already mentioned by previous mentor
Than try to make a factory reset from recovery while stock is downloading. In case factory reset all your apps and settings will be gone but your data stay untouched.
If positive with factory reset no need to flash stock anymore
I just tried doing factory reset/date wipe and it's still getting stuck at the boot screen. I guess I need help now to flash the stock rom. Again I have never done this so I appreciate it if someone has or could find a simple guide for me. I just don't want to download the wrong file and mess phone up even more. It's an at&t model SM-N910A. Thanks again
How long did you wait after wiping? For lollipop its normal after wiping to see nothing but Samsung boot up logo up to 20 minutes
In response to above. It did the date wipe/reset which did it in like 5 seconds. I rebooted and left it on the boot screen for about 3 minutes. I should wait longer then? Another thing I was going through kies to see if anything could help. I ended starting a firmware upgrade. I entered my model # and S/N#. It then asked me to go to recovery and made it to a screen with an android, "downloading do not turn off target". That's loading now and i'll see what happens. I also checked on google and it looks like there is a program called odin that will flash the stock rom. I need to find that program and also find the stock rom file to download?
Yep. Google for Odin, download and extract it on your PC. You'll need to download a stock firmware from Sammobile for your device. It will be as Archiv so extract it. In Odin click on AP and choose extracted file.
Another update. The firmware upgrade through kies went through fine. It booted up like normal afterwards. I didn't know it would happen but I am back to kit kat 4.4.4 as well. I wasn't too thrilled with lollipop so maybe that isn't a bad thing.
I'm usually fairly good at troubleshooting my own stuff but this really has me stuck in the same place for a few hours now.
So basically Flipboard has been nagging me(well play store is, not the app itself but anyway) so I said to myself why don't I uninstall it since I've never used it and don't plan to, and besides I hate to have pointless apps installed. So I open TitaniumBackup and I see it is installed as a system app, I thought what's the worst that can happen? so I do uninstall it and a minute later my phone shuts off. I try to turn it on and it doesn't go past the Samsung Galaxy Note 4 flash screen, it either reboots or stays like that.
I try to go into recovery to restore a backup and I can't, it is stuck at Recovery Booting and again it either stays like that or reboots and does it again and again and again.
Now, I haven't made any changes or installs on my phone for weeks now, so this is either because I unistalled Flipboard(I know I shouldn't have risked it since it was a system app but I really could not see it going this way) or the hardware is on it's way out(don't see what else could it be).
I figured I should flash a stock rom with odin, I can get into download mode, and reinstall everything from scratch.
I took a stock image from xda and flashed it and it does exactly the same thing.
Right now I'm downloading another stock image from sammobile for my country/provider to see if this will change anything.
What else can I try? I'm completely stuck and I really don't want to send the phone back like this, I doubt amazon is gonna be happy about it.
Specs:
N910F
Emotion Revolution 12.1 Rom
POK1 BL&CP
TWRP 2.8.7.0
Really sorry for the double-post. I'm quite desperate and need my phone for work.
Since last post I've tried flashing N910FXXU1COH4_N910FH3G1COH3_H3G.zip through Odin from SamMobile and it did the same thing with rebooting constantly.
Then I've installed Kies and went to Tools -> Firmware Upgrade and Initialisation and gave it the model and S/N and it downloaded something and everything went all right, the phone reboots and I'm back in the same circle, it just shows me the splash screen(in some video's I've seen that after this procedure they get the splash screen and then the android bot with a progress bar, I don't get that, I only get the splash screen and reboot) and reboots.
I thought this was a last resort thing? Is the phone completely dead or is there something I can try?
Again sorry for the double-post.
Update: still no progress so I've contacted Amazon and they said to send it back so hopefully this works out in the end, no matter how annoying the waiting time will be, if you do have any suggestions on what I should try please let me know as I haven't posted the phone yet.
Last week I was minding my own business, doing usual stuff on my phone and the device spontaneously rebooted into a bootloop at the Google logo. So I think "OK, no problem... I can try wiping cache/dalvik or at worst I have a recent nandroid backup" and proceed to reboot into recovery... except that it still hangs on the Google logo. Stuck at work I did a bunch of googling and found one other user who had the same thing happen recently.
When I got home I tried to fastboot flash TWRP again... but alas was still stuck at the Google logo. Next was a full flash of Google stock images, but that did nothing either... so I relocked the bootloader and had my provider (TELUS) send it in for warranty repair. I just had it returned with the repair stating the main board was replaced.
I have noticed a few users posting about being stuck on the Google logo and this concerns me a bit, as it almost seems like there may be some inherent hardware flaw causing the issue.
So I'm throwing the questions out there: Has anyone else had similar problems and is this something we should start to be concerned with?
You're not alone buddy. I'm in the same boat. Have sent mine for repair yesterday.
Thats discouraging news. How long have you guys owned the phone? Did you buy it new?
I love my 6p but if enough of these units are defective they should probably be recalled. Hard to gauge if its an anomaly or a serious issue. Hope for the former...
I think I may have the same problem. My phone wont boot past the logo at all. IDK what to do at all.
I have the same problem, stuck on the google logo, I already wiped the cache partition and nothing, did a factory reset and nothing, what else can I do??
KLit75 said:
Thats discouraging news. How long have you guys owned the phone? Did you buy it new?
I love my 6p but if enough of these units are defective they should probably be recalled. Hard to gauge if its an anomaly or a serious issue. Hope for the former...
Click to expand...
Click to collapse
7 months...
Sent from my Nexus 4 using Tapatalk
---------- Post added at 09:51 AM ---------- Previous post was at 09:48 AM ----------
hgil said:
I have the same problem, stuck on the google logo, I already wiped the cache partition and nothing, did a factory reset and nothing, what else can I do??
Click to expand...
Click to collapse
Check if you can boot twrp. If you're not successful send the phone for repair. No option available to recover from this king of hard brick yet.
Weird thing is anything and everything is doable in fastboot. Moment you try to boot OS or recovery, gets stuck indefinitely in Google logo and reboot.
Sent from my Nexus 4 using Tapatalk
this exact thing literally just happened to me on Thursday. I was fully stock never unlocked the bootloader or anything. phone suddenly started looping, tried wiping cache, doing factory reset, finally went nuclear and unlocked the bootloader and flashed system images. nothing worked. warranty replacement is enroute.
I bought it on release day.
Old issue with Nexus devices. Has been going on since Nexus 5
Sent from my ONEPLUS A3000 using XDA-Developers mobile app
I got the phone new from TELUS at the end of December, so about 6mo before I had the issue... Thankfully fastboot still worked so I could return to stock and relock the bootloader before warranty claim...
Starting to wish I had done the insurance option if these things are failing after 6mo and I'm on a 2yr contract
sunseb said:
I got the phone new from TELUS at the end of December, so about 6mo before I had the issue... Thankfully fastboot still worked so I could return to stock and relock the bootloader before warranty claim...
Starting to wish I had done the insurance option if these things are failing after 6mo and I'm on a 2yr contract
Click to expand...
Click to collapse
Did they give a new/refurb or was it they changed motherboard/memory chip?
Sent from my Nexus 4 using Tapatalk
Was my original exterior, the dings were still on the corners so it was just motherboard replacement
sunseb said:
Was my original exterior, the dings were still on the corners so it was just motherboard replacement
Click to expand...
Click to collapse
Thanks. Just was curious on what I could expect.
Sent from my Nexus 4 using Tapatalk
I'm also having this issue, but I get stuck at the boot animation instead.
I have Nexus 6P, Stock Android 6.0.1 July, SuperSu v2.74, franco kernel r23, Xposed v85. Everything was running fine when suddenly the phone rebooted and got stuck in boot. I reboot into recovery, deleted the /data/data/de.robv.android.xposed.installer/conf/modules.xml, flashed xposed unistaller zip, cleared cache and rebooted. Still stuck in boot. I reboot into bootloader, flash boot, system, vendor image of July factory image and reboot. Still get stuck at boot. This is happening for the third time to me. Happened in May, in June and now in July. Only thing that works is restoring a nandroid and then again flashing the latest factory image. But that way, I lose days / weeks of data, depending on when that last nandroid was created.
That really sucks, but doesn't sound like a hardware failure from my understanding... I lost ALL my data when I had to send it in, since my failure resulted in no access to the internal memory... Lost a few pictures which was a real bummer, but lesson learned and now I'll be backing up my memory more frequently and also setting up cloud backup for photos
bagarwa said:
I'm also having this issue, but I get stuck at the boot animation instead.
I have Nexus 6P, Stock Android 6.0.1 July, SuperSu v2.74, franco kernel r23, Xposed v85. Everything was running fine when suddenly the phone rebooted and got stuck in boot. I reboot into recovery, deleted the /data/data/de.robv.android.xposed.installer/conf/modules.xml, flashed xposed unistaller zip, cleared cache and rebooted. Still stuck in boot. I reboot into bootloader, flash boot, system, vendor image of July factory image and reboot. Still get stuck at boot. This is happening for the third time to me. Happened in May, in June and now in July. Only thing that works is restoring a nandroid and then again flashing the latest factory image. But that way, I lose days / weeks of data, depending on when that last nandroid was created.
Click to expand...
Click to collapse
It's likely a software failure. When you flash via fastboot, do you reboot back to bootloader after flashing radio and bootloader? If not then that's likely what's causing the fast boot method to fail for you. The first time after I did a complete fastboot flash of the software I fell asleep and woke up in the morning to my 6p still at the boot screen. When I re-traced my steps I found out that my mistake was not properly rebooting after flashing radio image, then doing another reboot after flashing bootloader.
Got my device back. Same exterior. Was told that motherboard was changed. I could notice that from fastboot.
eMMC changed from Samsung to Toshiba
DRAM changed from Hynix to Samsung.
My device joins this list. Gonna send it for repair tomorrow and hoping it is covered under warranty.
Additional update. I know I missed the bigger scheme that changed. My IMEI.
Just curious what happens if I restore my previous efs partition backup after backing up current.
Sent from my Nexus 6P using Tapatalk
update: My phone came back in 5 days. Mainboard failure. Replaced in Warranty!! New IMEI!!
Sent from my AO5510 using Tapatalk
sunseb said:
Last week I was minding my own business, doing usual stuff on my phone and the device spontaneously rebooted into a bootloop at the Google logo. So I think "OK, no problem... I can try wiping cache/dalvik or at worst I have a recent nandroid backup" and proceed to reboot into recovery... except that it still hangs on the Google logo. Stuck at work I did a bunch of googling and found one other user who had the same thing happen recently.
When I got home I tried to fastboot flash TWRP again... but alas was still stuck at the Google logo. Next was a full flash of Google stock images, but that did nothing either... so I relocked the bootloader and had my provider (TELUS) send it in for warranty repair. I just had it returned with the repair stating the main board was replaced.
I have noticed a few users posting about being stuck on the Google logo and this concerns me a bit, as it almost seems like there may be some inherent hardware flaw causing the issue.
So I'm throwing the questions out there: Has anyone else had similar problems and is this something we should start to be concerned with?
Click to expand...
Click to collapse
my phone randomly locked up, then rebooted today. But when it rebooted it was stuck with the white google logo flashing. I can get into the bootloader mode, but from there, choosing recovery or anything else gets back into the white google bootloop. I called service and they're sending me a replacement. Phone was stock with a locked bootloader.
Hello all! This is the second time this has happened to me, I've rooted my phone for about a week, and then for some reason when I decide to restart my phone -- it no longer boots up. It is stuck at the t-mobile screen and vibrates for a bit then stops, I have booted in to recovery mode and tried wiping that cache, but to no avail.
Any help would be appreciated -- or even how I can backup my data would be great too.
Wah gwan! My T-Mobile S7 Edge running TekHD v2. To have your phone running very nicely, you need to download the APD8 fireware. Make sure everything on your phone running APD8. download the files from max on highonandroid, flash the tar file twice using modified Odin from max. Once boot up screen say custom, next step download and extract TekHD.rar file .there's a part in the file that operates like cmd, right click and let it do its thing. Make sure your phone is on and a low USB debugging.
---------- Post added at 10:09 PM ---------- Previous post was at 09:43 PM ----------
Also this TekHD Rom is best for unlimited hotspot for Windows, Android and Mac. I have download about 20 more GB of files to make sure its good. The tutorial from max is good, the easiest way I see so far is to click on the root.dat in max files to add superSU. For TekHD click tekhd.bat. That was the easiest way after flashing the tar file. The hold process take 2 minutes once done right. I'm not a developer but a big Samsung Android fan. I have a Note 3,4,5 S6 Edge+ and S7Edge, I tried and tested many Roms at my own risk. Never had any problems. Make sure you always have the stock rom tar file for your device before any flashing any roms, is case something goes wrong you can start over.
first of all this is an eng boot root, so expect some hiccups and proble.. before u root make sure u back up everything then odin back to stock then root or else u will run into problems
You're going to have to ODIN back to stock. This seems to be happening to a lot of people (myself included) and a stock flash is the only way anyone has been able to recover. Flash all 4 files in ODIN simultaneously, but if you don't have a backup, try flashing the Home_CSC and see if it'll boot. I've heard reports that the Home-CSC file doesn't wipe your phone. If that doesn't work, then unfortunately you're going to have to re-flash, but this time use the standard CSC file, which will wipe your phone. Good luck.
I just had this happen for my second time and was stuck phoneless out of the house :/ I wish we could figure out the cause... Not sure if related, but my recovery has red text on the bottom "dm-verity verification failed"
ph00ky said:
Not sure if related, but my recovery has red text on the bottom "dm-verity verification failed"
Click to expand...
Click to collapse
No, that is not related, dm-verity verification fails because recovery still checks dm-verity even though the kernel does not.
Damn same thing just happened to me at work. Had to do factory reset...
When at that tmobile screen, hold down volume down + home button + power. It will reboot,and as soon as it does, switch volume down to vol up until it loads recovery to reset
This happened to me also. Go to lockscreen and security options and disable automatic security updates.
I think it could be new firmware update from Google. I tried to install TekHD Rom after update to the newest APG1. And it hapened to me also. Stuck on Samsung screen with random weird vibrations.
I can almost certainly say that the vibrate crash has something to do with the phone installing something behind the scenes. After getting the Amazon/Google/Samsung services multiple crash followed by the reset to the vibrating T-mobile screen I did a non-wipe ODIN, which works and works perfectly. What seems to not work though is re-installing root, it just leads back to the same screen, so I think Samsung is pushing something sneaky onto our phones probably through the security thing as mentioned.
---------- Post added at 01:41 PM ---------- Previous post was at 01:40 PM ----------
pawel30w said:
I think it could be new firmware update from Google. I tried to install TekHD Rom after update to the newest APG1. And it hapened to me also. Stuck on Samsung screen with random weird vibrations.
Click to expand...
Click to collapse
TekHD Only works on PD8, it's mentioned in the thread.
pawel30w said:
I think it could be new firmware update from Google. I tried to install TekHD Rom after update to the newest APG1. And it hapened to me also. Stuck on Samsung screen with random weird vibrations.
Click to expand...
Click to collapse
Can't run that ROM on APG1. If you want to try it, you will have to ODIN PD8. There is a post in a thread in this section that shows how.
I just had this same thing happen on PG1. Using ODIN with all of the various parts and Home_CSC got me back in without having to wipe and everything survived. Going to try and re-root with the engineering boot image now that I made a decent backup. Would be great if someone smarter than me figures out what is updating/changing and causing this problem.
I said it on page 1: In settings, go to lockscreen, then security options and disable automatic security updates.
rp3 said:
I said it on page 1: In settings, go to lockscreen, then security options and disable automatic security updates.
Click to expand...
Click to collapse
That might work to prevent this problem -- but what needs to be reverted once this problem starts? I can flash stock PG1 and if I use the (home_csc) it will fix the problem and not wipe my data.... but if I reflash the engineering bootloader it goes back to hanging at the tmobile screen.
im stuck on tmobile screen, and it keeps vibrating, idk what to do
swaggyyd said:
im stuck on tmobile screen, and it keeps vibrating, idk what to do
Click to expand...
Click to collapse
I haven't rooted but if your stuck just Odin back to stock.
I came to post that I'm having these issues as well, this is the second time it's happened to me.
The first time I had TEKHD on my Phone, and so with it constantly nagging to do a system update.
I figured when it did this the first time, it was because the update ran over my TEKHD side load "ROM" and corrupted. Ok , whatever, reloaded.
But now I'm just rooted, and stock ROM otherwise. Just happened to me again
Each time it's happened, I start getting "playstore has crashed" errors - dismiss and it comes right back. So I reboot, and then it boot loops and gets CRAZY hot. Man I've never been able to fry an egg on a phone quite like my S7 Edge...
Is there any light shed on what could be doing this? I may have to remain stock which makes me want to :crying: but I can't keep bothering my Work Admin's to unlock my Token account so I can re-register my same phone -
I shall try that home_CSC Flash when I get home though, hopefully I can recover it at least in a way to transfer token to my tablet or something.
posted that at work, I'm at home now. I tried to flash just the home CSC and that did not work, just booted into recovery with an error and wouldn't resurrect at all.
I shall try that disable auto updates thing though and see if it helps in the long run...
wotan2525 said:
I just had this same thing happen on PG1. Using ODIN with all of the various parts and Home_CSC got me back in without having to wipe and everything survived. Going to try and re-root with the engineering boot image now that I made a decent backup. Would be great if someone smarter than me figures out what is updating/changing and causing this problem.
Click to expand...
Click to collapse
you got a link for the home csc file you can send me I was good for about a month and a half and it finally happened to me as well and can confirm I was getting the play store/ google services errors right before the reboot and tmobile screen
Was having this issue as well, forgot that I needed to turn off Security policy updates.
I had BlackDiamond.N8.PIE.V2.0 over a year on my phone and it was working with no problem.
today I decided to update my phone, first updated the TWRP to the latest version "TWRP-3.4.0-0-hero2lte" updated without any problem,
then I downloaded BlackDiamond N8 Port V10.0, wiped everything (even internal storage), and installed the ROM,
it installed successfully, wiped the caches, reboot to the system, android loaded without any issue,
after loading into android, I added my google account, and I was testing the phone, after 10min of working with the phone,
while I was testing the camera app (it's was a little laggy) my phone freezes and after a couple of seconds, the screen went black! I thought it's gonna reboot, but nothing happened.
I tried to hard reset the phone by pressing "power+volume down+home key", but it didn't work, connecting to the charger is nothing happen, there is no LED light, my phone is completely dead
does anyone have any idea why this happened? installation and booting to android was completely fine, everything worked fine, and suddenly my phone freeze and hard bricked.
you know this is not the first time I'm installing custom ROM, I'm done it before and I've always been careful, never had any issue like this, but this time really I don't know what happened and to be honest, I really love my S7 Edge, I don't want to replace it.
aalireza439 said:
I had BlackDiamond.N8.PIE.V2.0 over a year on my phone and it was working with no problem.
today I decided to update my phone, first updated the TWRP to the latest version "TWRP-3.4.0-0-hero2lte" updated without any problem,
then I downloaded BlackDiamond N8 Port V10.0, wiped everything (even internal storage), and installed the ROM,
it installed successfully, wiped the caches, reboot to the system, android loaded without any issue,
after loading into android, I added my google account, and I was testing the phone, after 10min of working with the phone,
while I was testing the camera app (it's was a little laggy) my phone freezes and after a couple of seconds, the screen went black! I thought it's gonna reboot, but nothing happened.
I tried to hard reset the phone by pressing "power+volume down+home key", but it didn't work, connecting to the charger is nothing happen, there is no LED light, my phone is completely dead
does anyone have any idea why this happened? installation and booting to android was completely fine, everything worked fine, and suddenly my phone freeze and hard bricked.
you know this is not the first time I'm installing custom ROM, I'm done it before and I've always been careful, never had any issue like this, but this time really I don't know what happened and to be honest, I really love my S7 Edge, I don't want to replace it.
Click to expand...
Click to collapse
Possibly a hardware problem. You will have to take some technician for a more accurate analysis.
Dark Stranger said:
Possibly a hardware problem. You will have to take some technician for a more accurate analysis.
Click to expand...
Click to collapse
if it's hardware, why I didn't have any problem before updating the ROM? is it possible updating damaged the phone?
one more thing, I saw some people use a dongle called USB-JIG on dead Samsung phones, that enter phone to download mode and after that flashing with Odin.
do you think it's work on my phone?
aalireza439 said:
if it's hardware, why I didn't have any problem before updating the ROM? is it possible updating damaged the phone?
Click to expand...
Click to collapse
It can occur, despite being very difficult. I already corrupted the xperia bootloader I had, but it never happened on my samsung devices. I even have a s7 edege and I am changing his rom and I never had any problems. As I said, you should take the device to an assistance center to get an idea of what really happened. Perhaps it could be a hidden problem, which was only expressed by changing the rom, or it could give the same problem with the old rom. What I can say is that a simple exchange of rom, would hardly cause a hard brick in a device.
---------- Post added at 12:52 AM ---------- Previous post was at 12:50 AM ----------
aalireza439 said:
one more thing, I saw some people use a dongle called USB-JIG on dead Samsung phones, that enter phone to download mode and after that flashing with Odin.
do you think it's work on my phone?
Click to expand...
Click to collapse
You can also try, because if your device is not completely dead, it can come back to life with this procedure. But I still recommend taking the device in for a technical assistance.
There are 3 cases in this:
1. If you flashed a corrupted/wrong bootloader in twrp/flashfire or anything that doesn't blocks a wrong flash like odin. Your phone is dead for good. Only a usb jig/repair box or a local mobile technician can fix that.
2. Your phone is bugged with black screen. Installing a custom rom can cause weird things. Sometimes hard stuck with screen off/black .. now you need to wait for battery draining itself completely and then plugging in charger and trying to get in download mode. If you could go in download mode then you can reflash through odin and it will be back to normal. Although sudden turn off and then complete deadness is often a hardware failure.
3. If phone after draining completely doesn't shows life when connected to charger and can't go in dl mode then its either hardware failure or bootloader problem like in no.1 point. You will need to take it to a mobile repairer or use a repair box/jig nevertheless.
Sent from my hero2lte using XDA Labs