R9 unexpected network disconnect - Elephone R9 Questions & Answers

No problems with R9 so far but only one:
Sometimes network connection in slot 1 and 2 spontanious disconnect, together at the same time. Mostly this happens after not calling for some time. Then dail a number and within 10 seconds into conversation the network signals both disconnect instantly. There is a disconnection beep. After another minute waiting the signals are back and simcards are reconnected to the network. After that the connection stays stable.
Also this happend once, not in conversation but driving in the car. The signal bars went down together at once. Then after one minute waiting, new connections with the networks and after that stable again.
I have now open signal app installed to analyse te problem some more.
In android settings mobile providers are on automatic select
Anyone else have this problem?

Never happen, but are both sim cards from same operator, or mvno sharing same cells?
It seems that as the issue, since if it was different cell towers, it would not happen.

Related

Can't connect to GPRS when phone is at full bars

For some reasons, I am having problems connecting to their GPRS server when the connection bars are full(4 bars on the phone). I am using the MDA with cingular service, but I am sure the settings are correct. I've even installed a 8125 rom and used it's settings..
I live in houston, and work a few miles from basicly it's business center, and a few more miles from downtown. Cingular has excelent coverage in my area, all Edge, and G3 is also availiable.
The problem is that I am having no problems with the phone side, but the internet keeps disconnecting or not reading at all? How can this be? Aren't they on the same band? I have to "search for network" in the phone settings to get GPRS to connect, but then the internet will only work for a few minutes and stop working again. The E symbol with the transfer animation is still there, through the animation is not active, meaning the phone is connected right? So why isn't my internet working? I am really at a lost of what to do.,
Is this a problem with mobile internet or is it my phone?
The bars only tell you something about the carrier.
So the carrier is good, it doesn't mean the GPRS/UMTS in working properly.
You still can face problems like no IP-adres, Gateway, DNS etc.
Occasionally I have the same probs in Holland, but then I disconnect/reconnect is sufficient to resolve the problem.
(disconnect by holding the "end call" button for a couple of seconds.
Maybe you have some interference in the neighbourhood?
Try another part of town, if that doesn't help, visit a service center and see if they have a device that can connect normally.
Or maybe you know somebody with a working Universal to test at your place?
If there was an interferencem would it only affect certain carriers or all GSM carriers?
Also, the holding the end call button doesn't seem to work in disconnecting and reconnecting?

[Q] Wifi connection issues

Ran into some weird issues this weekend with my wifi connection with my focus.
The phone would randomly disconnect from my home network (strong signal, secured) and connect to an open network with weak signal. I would find this out as I would try to do something that required data and it would just hang and do nothing, I would have to go into settings and disconnect from the open network, reconnect to mine.
Frustrating that there was no way to force it to use our home network or to forget the other network and it stay forgotten.
Anyone had any similar issues. It was just this one day it did it, but was incredibly frustrating. I'm still within my 30 days, so if this is going to be an ongoing issue, I might should reurn the thing for something else.

Problem with Mobile Internet Connection

Hey forum,
i go away from home and i have no more wifi connection.
Then i suddenly get a connection to mobile internet (EPlus) first.
As i am in an area without a connection and i come back to EPlus, i can use my phone for telephone and SMS but i get no internet connection automatically.
I must use the airplane-mode to totally logoff and 5 sec later go out of airplane-mode. In this way i get the internet connection back.
My wife has the same problem with Incredible S and GingerSense 1.3.
Is this maybe a problem of EPlus? Or is there anyone with tve same problem and another provider?
Andreas
Perhaps it's your wifi giviing you problems, going bad.
Sent from a dream.
If the signal of your provider (in this case Eplus) is weak, it might not find it right away.
Also, try going into Settings>Wireless settings then under Network mode, check if it says GSM/WCDMA
This setting will try to connect to 2G or 3G whichever has the strongest signal, however if both are available, 3G will be selected.

[Q] Loss of mobile data connectivity - AT&T

It happened 4 times on my Note 3 in the last 10 days. I'm home or at work under wifi. Go out and try to use mobile data and I get an error message that I have no connection. Yet my LTE signal shows 50% and above in signal strength. I tried to turn on airplane mode to turn it off to force my phone to latch onto the closest cell tower and it's still doesn't fix the issue. If it happens while I try to upload some files, I check my email or try to browse the web and it confirms that I have no working connection to the web. I end up rebooting my phone and it fixes the issue. It's as if the phone is still looking for my wifi connection and "forgets" to switch to cellular connection once I leave the building. I know there is a setting under wifi that says to auto switch between wifi and mobile network but it doesn't seem to make a difference.

3G/4G Connection unstable: mobile data active but internet goes down randomly

Hello guys,
I've had my OP5 for 2 weeks now, quite happy with it so far but I have a major issue with my 3G/4G connection which is very unstable.
When I am connected to Wifi network, everything is fast & smooth but as soon as I switch to 4G/3G, the data is very unstable: sometimes, the internet connection goes down for few seconds or minutes.
I can see the connection is active (3G/4G icon, no exclamation mark), the signal is good (more than 70% in most cases) but the data meter in my status bar shows abnormal transfer rates (below 2Kb/s). After several seconds/minutes of patience, the connection goes back to normal with very good (normal) transfer rates. It can work very well for several minutes (downloaded some HD movies within few minutes without interruption), then goes down randomly.
I already checked the SIM cards, network & APN configuration and everything is correct. I tried on a couple of SIM cards, on both SIM slots and the problem remains the same, whatever SIM card or slot I am using. The SIM card were tested in my "former" smartphone and work perfectly and in areas where the network and signal are stable and do not lose connectivity with my former smartphones, it only happens on the OP5.
I tested on several apps that require internet and the result is always the same: either the app says there is no internet connection, or it takes forever to load... This is not specific to an application.
My phone is rooted with Magisk 13.3, with the original OOS 4.5.8 ROM. I am using Netguard and AppsOps to control the apps accessing internet but I don't think this is the source of the problem because the Wifi works well and apps still access internet through 4G when the connection is up.
Any idea?
Thanks for your help

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