I have a rogers S4, unlocked, upgraded to the most recent firmware over the air(I think it's 5.0.1) now my phone behaves weirdly when I got a phone call, 1 of 2 times, it will route it to loud speaker which is very annoying especially at work (nope, the speaker icon is not on , and I am NOT in hands-free mode), and this problem is intermittent, you have 50% chance of it on loud speaker.
I disabled s-voice, but still no-avail to this problem.
Maybe try reflashing the latest firmware and/or factory reset.
Related
hi,
my girlfriend owns a blackstone that recently started to do some noises, some crackling during calls.
it happens over speaker, loud speaker and even on headphones... but only on calls, because on music player sounds perfectly.
full network coverage, so that is not the problem.
any idea what could be the problem?
thanks
Does the other phone (which u called) receive your voice well and clear?
yes, they ear me well and clear, on every call.
mine does this problem on every call, it´s not problem of the other phone,I can notice the noise even on the waiting tone before other people answer the call
I am not sure, i have never had such a problem but i know that our HD switches gsm to 3g - or 3g to gsm- network continuously. So can it be what causes such a problem? I don't think it is a hardware problem. So you can try restoring to defaults & hard resetting or changing rom. I don't have any other opinion for now, sorry
have you tried another radio rom followed by a hard reset?
after all, the radio handles these things and newer radio often have better call quality.
I need your help. I have a N9005 Note 3 bought from Hong Kong. At first time I reboot my device there is no problem, everthing works properly. But after using a few hours, I can't get any sound on my headset's right side. Also a few while later, in addition to headphone, speaker gives out a sound. One more think drives me crazy is that when I answer my incoming call or call anyone, even though the headset is not plugged in, the device gives out a sound from both the speaker at the top and at the bottom. It gets well after turning the speaker on and off on the call page. Everything gets well after rebooting and stars all over again. This problem is occuring since upgrading Android to Kit Kat. There wasn't such problem before. Please help me!
Hello,
I have a galaxy S4 (canadian version) and have only been having troubles with it within the last couple days. I do develop so I'm not new when it comes to phones but this issue has me at a lose.
Problem:
When I make or receive a phone call there is absolutely no audio on my end, I cannot hear the dial tones or the other person's voice. The only thing I can here is the call connect and disconnect beeps. The person on the other end hears a very loud buzzing/white noise. This noise becomes intermittent slightly when I speak into the problematic device.
It is only when making/receiving a phone call that the audio does not work. All speakers are functioning in all other apps (music player/skype etc.) the mic is also working without a problem when used for other apps.
When the problem first started I was running 4.2.2 firmware. I was making a phone call when the audio cut out unexpectedly having assumed it was a dropped call I made an other attempt but there was no sound at all. I restarted the device and that very briefly fixed the issue. However every time since restarting the phone has done nothing.
WiFi is working fine as well.
Attempts at Solutions:
Restarting the device (with headphone connected and without)
Factory resetting the device (with headphone connected and without)
Flashing updated (and older) stock firmware on to the device
Flashing custom ROMs on to the device
Dialer apps
SoundAbout app
Making calls with headphone connected / speaker phone
All settings have been checked to ensure in call volume has not been disabled
About Device:Currently running: Gummy version M1.02-25-14-NIGHTLY (Please note that when the phone first started messing up I was running stock 4.2.2 and there was no audio during a call between either phone. The Gummy ROM has made some improvement)
Current android version: 4.4.2
Phone Model #: SGH-I337M (Canadian S4)
Baseband version: I337MVLUAMDJ
Any help is appreciated!
Thank-you
I'm having a similar issue with my ATT SGS4. It started happening randomly...the person on the other end hears beeps and I hear nothing. Speaker/headset with mic don't work either. Only thing that works is Bluetooth oddly enough...but as soon as I switch to speaker, it goes back to not working.
A reboot fixes it temporarily, but then it comes back randomly..either right away or later on in the day.
If Bluetooth works fine for voice calls then I would guess that it's a physical hardware issue. Perhaps the ADC / DAC for onboard mic and headset is malfunctioning?
For Bluetooth I would also guess that A to D conversion happens within the Bluetooth chip which seems to be working fine.
It would be nice to see a schematic.
Edit: I found a block diagram of the circuit. and this link https://www.ifixit.com/Teardown/Samsung+Galaxy+S4+Teardown/13947
So it looks like the audio codec goes straight into the modem but the Bluetooth goes through the Snapdragon CPU before going to the modem. Based on this my original assumption seems to be correct and your mic codec is malfunctioning or there is a physical connection problem.
Hope this helps in any way.
Does this explain why a restart fixes the issue though? If it were solely a connection/hardware issue, a restart wouldn't do crap (unless it re-initializes the circuit and then something causes it to go derp again).
saj222 said:
If Bluetooth works fine for voice calls then I would guess that it's a physical hardware issue. Perhaps the ADC / DAC for onboard mic and headset is malfunctioning?
For Bluetooth I would also guess that A to D conversion happens within the Bluetooth chip which seems to be working fine.
It would be nice to see a schematic.
Edit: I found a block diagram of the circuit. and this link https://www.ifixit.com/Teardown/Samsung+Galaxy+S4+Teardown/13947
So it looks like the audio codec goes straight into the modem but the Bluetooth goes through the Snapdragon CPU before going to the modem. Based on this my original assumption seems to be correct and your mic codec is malfunctioning or there is a physical connection problem.
Hope this helps in any way.
Click to expand...
Click to collapse
Same thing happened to me, the incall audio chip as gone bad. I had to buy a S4 with a cracked screen off craigslist and swap mother boards and the phone works perfectly now.
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
For me it was a bad SIM Card Reader or Module IF. But it could be a bad SIM card so try a new SIM before doing this repair or at least take it out and in.
My Service Repair Statement said it replaced two things:
Part Number Description
GH59-13279A Unit-SIM SD SOCKET; SGH-I377, 10-0013-0278
GH59-13111A MODULE-IF SUB FPCB(SGH-I337);SGH-I337,10
Called 800-726-7864 told them what the symptoms were and that the support line said it was the SIM Card Reader and they gave me a quote of $70.36 and seemed confident that the phone would be fixed. Sent to Samsung Repair Facility in Texas, total cost $70.36, and was without it for 9 days. It’s been working for 2 weeks now with no problems.
First I took it to an AT&T Service Center and all they really did was try a new SIM Card, next called Samsung Service 888-987-4357 and went thru a series of tests and they said it was a bad SIM card reader and gave me the repair center number.
Symptoms:
No audio / sound during a phone call on either side (caller or receiver)
Call connects everything is working, just no sound.
Sound for all other functions and apps works (music, voice recording, video audio).
You can tell it is going to happen when you make a call and you don’t hear any ringing just a click sound then nothing. If you hear ringing then the call will work.
Rebooting usual works for a call or two. Messing with some settings may get it to work for a period of time. But for me none of any of the other suggested fixes worked except rebooting and turning airplane mode on and off but it only fixed it for awhile.
I have used the phone for 1.5 years and never had a single hardware problem, didn’t have it heavily loaded (RAM or Memory). It just started one day out of the blue and drove me crazy.
jade77angel said:
Hello,
I have a galaxy S4 (canadian version) and have only been having troubles with it within the last couple days. I do develop so I'm not new when it comes to phones but this issue has me at a lose.
Problem:
When I make or receive a phone call there is absolutely no audio on my end, I cannot hear the dial tones or the other person's voice. The only thing I can here is the call connect and disconnect beeps. The person on the other end hears a very loud buzzing/white noise. This noise becomes intermittent slightly when I speak into the problematic device.
It is only when making/receiving a phone call that the audio does not work. All speakers are functioning in all other apps (music player/skype etc.) the mic is also working without a problem when used for other apps.
When the problem first started I was running 4.2.2 firmware. I was making a phone call when the audio cut out unexpectedly having assumed it was a dropped call I made an other attempt but there was no sound at all. I restarted the device and that very briefly fixed the issue. However every time since restarting the phone has done nothing.
WiFi is working fine as well.
Attempts at Solutions:
Restarting the device (with headphone connected and without)
Factory resetting the device (with headphone connected and without)
Flashing updated (and older) stock firmware on to the device
Flashing custom ROMs on to the device
Dialer apps
SoundAbout app
Making calls with headphone connected / speaker phone
All settings have been checked to ensure in call volume has not been disabled
About Device:Currently running: Gummy version M1.02-25-14-NIGHTLY (Please note that when the phone first started messing up I was running stock 4.2.2 and there was no audio during a call between either phone. The Gummy ROM has made some improvement)
Current android version: 4.4.2
Phone Model #: SGH-I337M (Canadian S4)
Baseband version: I337MVLUAMDJ
Any help is appreciated!
Thank-you
Click to expand...
Click to collapse
i have the same issue no audio in calls and i rehot the audio codec ic wcd9310 and that worked completely
Hello,
Can someone please heeeelp me, I have a Samsung s4 I9505 that I bought with a problem:
When I call someone I can hear perfectly but the other person hears a crackling sound and almost no sound but ONLY IN NORMAL CALL mode, when in SPEAKER it seems to work just fine, also with the headset the crackling sound persists.
The problem also persists in any app like viber, watsapp, voice recorder..
Things I have tried:
Restarting, factory reset
Different firmware like Kitkat 4.4 and Lollipop 5.01
Changing the charge dock with the microphone
Is there another microphone that is activated while on speaker mode than on normal call or what is the difference between normal call and speaker mode?
Since i bought the Samsung Galaxy S7390 i had a problem: when someone calls me i can hear him perfectly, but the other person is having serios problem hearing me. It sounds as i am in a barel or in a distance, the caller barely hears me. I tried Noise reduction cancelling enabling, no effect, i tried cleaning the mic from the phone, no effect, i tried restart, no effect, same problem.
When i am on a normal headphone or headset with bluetooth the problem dissapear for some time but, eventually, it reapears. The signal is poor inside or outside, even if in my zone others have no problem at all. At the beggining of the call the caller is hearing me very bad, then for a period of time it is ok, after that the problem reapers, it barely hears me when i am without a headphone.
What can i do about this annoying problem? Can it be solved? I am outside the guarantee period.