Database Users

[Q] Help a Noob please? Flashing the Stock ROM won't work

Hello, I am new to these forums as well as owning an Android device, and was directed here from Reddit when I posted my question there. to save time, I'll simply copy/paste my explanation of my predicament from Reddit, but if I seem to be leaving something out, please tell me so I can offer up as much information as I can.
"I've owned a Galaxy S5 for a little over 2 weeks, and for the past 4-5 Days, any time I try to Turn it on, I receive a message that says "Secure Fail: Modem", in red letters at the top left of the screen, and in the middle there is a yellow triangle with an exclamation point with the following text underneath "System software unauthorized by verizon has been detected on your device. please shut Down and go to the nearest verizon store" I'm 17, and currently staying at Governor's school, so I didn't have a ride until yesterday when my Dad and Uncle came to help me try to fix my phone. We went to the Verizon store, where they said that it looked at though I had tried to "root" the phone, which I haven't. My theory is that this is the result of a pokemon game I downloaded from the internet for an emulator. We Called tech support who couldn't help us, but after a little Research, I tried downloading Odin and flashing it with the Stock Rom, but every time I do that, I get the same Error message, regardless of whether I wipe the phone first, or Remove the sim card or whatever, so I don't know what I'm doing wrong and thought that maybe reddit could help me."
I've tried to flash the stock rom several times as per the following video: apparently I cannot link to outside content; however, the video is titled "How to Flash Stock Firmware for Galaxy S5 [All Variants] by Odin3" on youtube
if anyone could help me I would greatly appreciate it.

Try using this guide to restore your phone. http://forum.xda-developers.com/showthread.php?t=2784880
I have no idea why your getting those errors. Somebody here will help you on that.

calishooter said:
Try using this guide to restore your phone. http://forum.xda-developers.com/showthread.php?t=2784880
I have no idea why your getting those errors. Somebody here will help you on that.
Click to expand...
Click to collapse
I downloaded that file and ran it too, but it still gave me the same error message when the phone booted

Regelope said:
I downloaded that file and ran it too, but it still gave me the same error message when the phone booted
Click to expand...
Click to collapse
Restart your phone in recovery mode by shutting the phone down and then starting it back up by holding the home, volume up and the power keys until you see the blue text at the top of the phone saying recovery booting. When it boots into recovery use the volume key to select wipe cache partition and then press the power key to run that. Then select wipe data/factory reset and run that. When that's done select reboot system and see if it starts normally. If that doesn't work try Odin with the tar and pit file.

Misterxtc said:
Restart your phone in recovery mode by shutting the phone down and then starting it back up by holding the home, volume up and the power keys until you see the blue text at the top of the phone saying recovery booting. When it boots into recovery use the volume key to select wipe cache partition and then press the power key to run that. Then select wipe data/factory reset and run that. When that's done select reboot system and see if it starts normally. If that doesn't work try Odin with the tar and pit file.
Click to expand...
Click to collapse
I've tried all of that, even the pit file, it's still telling me that it detects system software unauthorized by verizon, and I don't know why or how it would if I've supposedly wiped the phone clear several times over

Regelope said:
I've tried all of that, even the pit file, it's still telling me that it detects system software unauthorized by verizon, and I don't know why or how it would if I've supposedly wiped the phone clear several times over
Click to expand...
Click to collapse
what model phone do you have? not sure why itd initially have said it but its possible you messed it up and possibly tripped knox or something for it to say that and not let you flash anything.. what apps besides thst game have you installed prior? were u rooted prior etc.
Sent from my SM-G900V using XDA Premium HD app
---------- Post added at 09:56 PM ---------- Previous post was at 09:53 PM ----------
also whatd you do with this "pokemon" game i assume is a rom file for an emulator before this happened? what "emulator" were you using?
Sent from my SM-G900V using XDA Premium HD app

calishooter said:
Try using this guide to restore your phone. http://forum.xda-developers.com/showthread.php?t=2784880
I have no idea why your getting those errors. Somebody here will help you on that.
Click to expand...
Click to collapse
I use this method and it worked great. I suggest you try it again, to include re downloading the tar file. Follow the straightforward instructions. Leave your phone connected to the computer even after you flash the tar. It will go through the whole reboot process while connected to the computer. If you still have problems, ask mrxtc (op). I see him all over the place and he seems pretty good at helping people fix problems.
Sent from my Kitkat CromiX TF700 tablet.

elliwigy said:
what model phone do you have? not sure why itd initially have said it but its possible you messed it up and possibly tripped knox or something for it to say that and not let you flash anything.. what apps besides thst game have you installed prior? were u rooted prior etc.
Sent from my SM-G900V using XDA Premium HD app
---------- Post added at 09:56 PM ---------- Previous post was at 09:53 PM ----------
also whatd you do with this "pokemon" game i assume is a rom file for an emulator before this happened? what "emulator" were you using?
Sent from my SM-G900V using XDA Premium HD app
Click to expand...
Click to collapse
everything I downloaded was from the google play store, with the exception of the "pokemon emerald" rom from coolrom.com. I hadn't attempted to root the phone prior, I didn't even know what that meant until I googled the error message. that actually brought me to a thread on this site where somebody had tried to root their S3 and got the same message. as for the model of the phone, all I know is that it's an S5 and that I got it at Verizon.
johnnytraveler said:
I use this method and it worked great. I suggest you try it again, to include re downloading the tar file. Follow the straightforward instructions. Leave your phone connected to the computer even after you flash the tar. It will go through the whole reboot process while connected to the computer. If you still have problems, ask mrxtc (op). I see him all over the place and he seems pretty good at helping people fix problems.
Sent from my Kitkat CromiX TF700 tablet.
Click to expand...
Click to collapse
I've done everything suggested to me multiple times, so If I can't figure something out by this afternoon, I'll try to get a hold of him.

Regelope said:
everything I downloaded was from the google play store, with the exception of the "pokemon emerald" rom from coolrom.com. I hadn't attempted to root the phone prior, I didn't even know what that meant until I googled the error message. that actually brought me to a thread on this site where somebody had tried to root their S3 and got the same message. as for the model of the phone, all I know is that it's an S5 and that I got it at Verizon.
I've done everything suggested to me multiple times, so If I can't figure something out by this afternoon, I'll try to get a hold of him.
Click to expand...
Click to collapse
Other than what I posted in the recovery thread and what I posted a few posts up that's pretty much it. You could try the nand erase all and efs clear options, check the screen shot and make sure your check boxes are correct. Also if you didn't download the files from the thread I posted I suggest you do. Honestly if none of what was already suggested doesn't work I would contact Samsung. I've had and seen your error before and successfully reset my phone before.
View attachment 2813604

Regelope said:
everything I downloaded was from the google play store, with the exception of the "pokemon emerald" rom from coolrom.com. I hadn't attempted to root the phone prior, I didn't even know what that meant until I googled the error message. that actually brought me to a thread on this site where somebody had tried to root their S3 and got the same message. as for the model of the phone, all I know is that it's an S5 and that I got it at Verizon.
I've done everything suggested to me multiple times, so If I can't figure something out by this afternoon, I'll try to get a hold of him.
Click to expand...
Click to collapse
i guess my question was how did you try to run the rom? its a long shot but thinkin since technically its a rom file maybe you used it wrong.. also, theres dev edition s5 and retail s5 for vzw so it does matter which model you have and which odin files youre trying to use.. since phone is less than a year old, id contact samsung if you cant get it fixed and theyll send you a return kit and reflash the software for you.. something similar happened to someone with an s5 active on att n samsungs gonna help him.. only reason he needs to send it in however is cuz there is no s5 active tar available yet for him to odin. you should b able to on yours but hard to fix without having the device in hand and u saying uve tried everything
Sent from my SM-G900V using XDA Premium HD app

elliwigy said:
i guess my question was how did you try to run the rom? its a long shot but thinkin since technically its a rom file maybe you used it wrong.. also, theres dev edition s5 and retail s5 for vzw so it does matter which model you have and which odin files youre trying to use.. since phone is less than a year old, id contact samsung if you cant get it fixed and theyll send you a return kit and reflash the software for you.. something similar happened to someone with an s5 active on att n samsungs gonna help him.. only reason he needs to send it in however is cuz there is no s5 active tar available yet for him to odin. you should b able to on yours but hard to fix without having the device in hand and u saying uve tried everything
Sent from my SM-G900V using XDA Premium HD app
Click to expand...
Click to collapse
I just downloaded it from the site I mentioned and opened it using the emulator I downloaded with google play.
how do I tell the difference between the dev and retail editions?
I'll see about contacting samsung, since I seemed to have bricked it.

Regelope said:
I just downloaded it from the site I mentioned and opened it using the emulator I downloaded with google play.
how do I tell the difference between the dev and retail editions?
I'll see about contacting samsung, since I seemed to have bricked it.
Click to expand...
Click to collapse
theres a soft brick (recoverable) and a hard brick (not recoverable).. normally a hard brick your phone wont come on or go into any mode at all.. soft brick is when it starts up but either bootloops or wont boot at all into the os (like yours).. im just lost as to why it wont work! crazy.. if u got at vzw and dont know what a dev edition is then u most likely have a retail s5 so mister odin guide should work..
Sent from my SM-G900V using XDA Premium HD app

johnnytraveler said:
I use this method and it worked great. I suggest you try it again, to include re downloading the tar file. Follow the straightforward instructions. Leave your phone connected to the computer even after you flash the tar. It will go through the whole reboot process while connected to the computer. If you still have problems, ask mrxtc (op). I see him all over the place and he seems pretty good at helping people fix problems.
Click to expand...
Click to collapse
Yea man it worked for me too. If you can get to stock recovery or Odin mode you should be able to do it. Factory reset and clear cache a whole bunch of times.

Just wanted to add I had the same error recently and tried everything. Nothing would fix

Seeing this twice in just a few days has me wondering if VZW has something buried in NK2 ...

I just registered because I'm having this same problem and haven't been able to solve it. I've never flashed any of my phones until last night, because of this error. I followed the instructions in Misterxtc's thread, but no dice. Still looking for help.

radicalXace said:
I just registered because I'm having this same problem and haven't been able to solve it. I've never flashed any of my phones until last night, because of this error. I followed the instructions in Misterxtc's thread, but no dice. Still looking for help.
Click to expand...
Click to collapse
Have you tried Kies to restore the phone to stock? Or even Verizon's Upgrade Tool (which also repairs)?

Rapunzl said:
Have you tried Kies to restore the phone to stock? Or even Verizon's Upgrade Tool (which also repairs)?
Click to expand...
Click to collapse
The only way I can do that is to get the phone to boot, which it will not get past the error stated in this thread: "SECURE FAIL: modem" I just tried to get all of that to work (sorry the late response was at work) and again it's a no go, I'm going to take it to Verizon, but I'm not optimistic about what kind of results I'm going to get there.
The phone came with the NI2 SW to begin with, and I tried to install that with Odin. gets me about half a second of the normal Samsung splash screen then straight back into the error, after that first boot, no splash only the error.
Thanks for the suggestions though.

radicalXace said:
The only way I can do that is to get the phone to boot, which it will not get past the error stated in this thread: "SECURE FAIL: modem" I just tried to get all of that to work (sorry the late response was at work) and again it's a no go, I'm going to take it to Verizon, but I'm not optimistic about what kind of results I'm going to get there.
The phone came with the NI2 SW to begin with, and I tried to install that with Odin. gets me about half a second of the normal Samsung splash screen then straight back into the error, after that first boot, no splash only the error.
Thanks for the suggestions though.
Click to expand...
Click to collapse
I couldn't even get my phone to start yesterday... just a black screen. I thought it was hard bricked. I did a chat with Samsung support, and they helped me recover in less than five minutes.

tr889 said:
Just wanted to add I had the same error recently and tried everything. Nothing would fix
Click to expand...
Click to collapse
I'm in the same boat. I've tried everything to get this issue resolved and I'm not having any luck.
Anyone know how I determine which tar file I should be using (NE9, NCG, etc)? I've got a SM-G900V and I think I've pretty much tried all of the tar files via this link - http://forum.xda-developers.com/showthread.php?t=2784880.

permanent bootloop samsung note 4 sm-n910p

ok heres the issue....im not sure what i did wrong. i flashed a rom and got boot looped, so i said what the heck and went to odin thinking id flash stock firmware back...i did and still bootloop, then i deleted dalvik cache...still boot loop...so i flashed twrps and tried reflashing new rom...still bootloop.....wtf... so i tried odin again...bootloop...i need to fix this asap...any help..obviously this is serious if i cant get the bootloop to stop. recovery and download mode are working so no hard brick.

Primal instinct said:
ok heres the issue....im not sure what i did wrong. i flashed a rom and got boot looped, so i said what the heck and went to odin thinking id flash stock firmware back...i did and still bootloop, then i deleted dalvik cache...still boot loop...so i flashed twrps and tried reflashing new rom...still bootloop.....wtf... so i tried odin again...bootloop...i need to fix this asap...any help..obviously this is serious if i cant get the bootloop to stop. recovery and download mode are working so no hard brick.
Click to expand...
Click to collapse
Hi,
I have reported this thread to be moved to the right Q & A section where you might be able to get help quickly.
Good luck.

You flashed a custom rom?
well did you check the bootloader and modem?
example: your old firmwara was based on a coh4 and the new custom is based on coj3.. then you get bootloops.
In this case please download the fitting bl & modem to your rom!

Primal instinct said:
ok heres the issue....im not sure what i did wrong. i flashed a rom and got boot looped, so i said what the heck and went to odin thinking id flash stock firmware back...i did and still bootloop, then i deleted dalvik cache...still boot loop...so i flashed twrps and tried reflashing new rom...still bootloop.....wtf... so i tried odin again...bootloop...i need to fix this asap...any help..obviously this is serious if i cant get the bootloop to stop. recovery and download mode are working so no hard brick.
Click to expand...
Click to collapse
what version are you from the start before you flashed? please provide complete information

Its easy as anything
Download your phones official firmware from sammobile.com
Flash through odin in pda/ap tab

ankahuja said:
Its easy as anything
Download your phones official firmware from sammobile.com
Flash through odin in pda/ap tab
Click to expand...
Click to collapse
well ive done that like 3 times and it still wont come out of bootloop. its as if the phones bricked...turns on then tries to start up but turns right back off. it sometimes goes as far as saying android is starting and optimizes a few apps and shuts off

kerbiii said:
what version are you from the start before you flashed? please provide complete information
Click to expand...
Click to collapse
I originally was on android 5.1.1 cog5 build for sprint...then went to cm 12.1 remix by sabermod....when i used odin to flash back to original firmware, it kept bootlooping. anything helps

Primal instinct said:
I originally was on android 5.1.1 cog5 build for sprint...then went to cm 12.1 remix by sabermod....when i used odin to flash back to original firmware, it kept bootlooping. anything helps
Click to expand...
Click to collapse
Trying going back to a 5.0.1 firmware
N910PVPU3BOF5 ( I pulled that from N910P) Didn't remember Sprint model number.
So if I'm wrong find the correct model of sammobile and download 5.0.1.
See what that does. Bootloader should not be locked so it should be possible,

Primal instinct said:
I originally was on android 5.1.1 cog5 build for sprint...then went to cm 12.1 remix by sabermod....when i used odin to flash back to original firmware, it kept bootlooping. anything helps
Click to expand...
Click to collapse
what version where you trying to get back?? if its lower 5.1.1 it might be impossible for now since the new bootloader wont let you downgrade,, if not just try wipe cache and factory reset

kerbiii said:
what version where you trying to get back?? if its lower 5.1.1 it might be impossible for now since the new bootloader wont let you downgrade,, if not just try wipe cache and factory reset
Click to expand...
Click to collapse
I was on the correct firmware. but for some reason even if I use odin to flash newer firmware coj6 it still doesn't boot up.

kerbiii said:
what version where you trying to get back?? if its lower 5.1.1 it might be impossible for now since the new bootloader wont let you downgrade,, if not just try wipe cache and factory reset
Click to expand...
Click to collapse
update: i can use cyanogenmod for a few minutes but then it shuts off again. my sprint sim card is not readable which is wierd since its a sprint rom cog5 baseband. any ideas :crying::crying:

deroyabun said:
You flashed a custom rom?
well did you check the bootloader and modem?
example: your old firmwara was based on a coh4 and the new custom is based on coj3.. then you get bootloops.
In this case please download the fitting bl & modem to your rom!
Click to expand...
Click to collapse
i downloaded and installed the correct bootloader and modem but still no bueno. i got cyanogenmod for trltespr to work and boot up but sim card not readable and it shuts down after a few minutes. thats really wierd considering its a sprint based rom. any ideas

I having a similar issue for a few months now. Nobody seems to have a clear answer. I am not a noob and have flashed back to factory a million times on other phones.. I have spent hours trying everything with no luck. Sprint store will not help... pretty frustrating. Let me know if you find a solution.

Have you tried a new battery yet?
Sent from my iPhone using Tapatalk

amongunz said:
I having a similar issue for a few months now. Nobody seems to have a clear answer. I am not a noob and have flashed back to factory a million times on other phones.. I have spent hours trying everything with no luck. Sprint store will not help... pretty frustrating. Let me know if you find a solution.
Click to expand...
Click to collapse
me too, i also have a bootloop for a couple of months now. tried literally every single combination of bootloaders/modems/kernels/ROMs . i can't even get into recovery, but can get into download mode.
do you guys think trying another battery may seriously help? how could a new battery help getting out of a bootloop if download and/or recovery mode work fine?

I don't think another battery will do anything. I think it is all software. I can flash CM11 btw, so you should try that. But my system is extremely unstable... it works... but is beyond frustrating. my smart watch wont work.. have to restart phone throughout day.... so many problems I cant even list them all.
---------- Post added at 08:29 PM ---------- Previous post was at 08:28 PM ----------
Chasef254 said:
Have you tried a new battery yet?
Sent from my iPhone using Tapatalk
Click to expand...
Click to collapse
A battery? How in the world would that help? That makes no sense... no offense, just sounds like you are asking someone to unnecessarily to spend $$$ when it is clearly software.

I'm having the same problems and want to know if op has tried it so I'll know if it's been ruled out of the problem thats why. Ok so it's software. You have the solution. No offense.
Sent from my iPhone using Tapatalk

d0p3t said:
me too, i also have a bootloop for a couple of months now. tried literally every single combination of bootloaders/modems/kernels/ROMs . i can't even get into recovery, but can get into download mode.
do you guys think trying another battery may seriously help? how could a new battery help getting out of a bootloop if download and/or recovery mode work fine?
Click to expand...
Click to collapse
I think this is a samsung issue. I am going to try and see if i can replace motherboard bc thats the only logical option. I can remarkably download and run (for a few minutes) cm12.1 but my sprint sim card is unrecognized (wierdly). I dont think its the modem or bootloader....ill update yall if i find a fix. Thanks P.I

amongunz said:
I having a similar issue for a few months now. Nobody seems to have a clear answer. I am not a noob and have flashed back to factory a million times on other phones.. I have spent hours trying everything with no luck. Sprint store will not help... pretty frustrating. Let me know if you find a solution.
Click to expand...
Click to collapse
The only solution i can find is to replace the motherboard or replace phone all together.

Primal instinct said:
I think this is a samsung issue. I am going to try and see if i can replace motherboard bc thats the only logical option. I can remarkably download and run (for a few minutes) cm12.1 but my sprint sim card is unrecognized (wierdly). I dont think its the modem or bootloader....ill update yall if i find a fix. Thanks P.I
Click to expand...
Click to collapse
Were you able to get it fixed? I'm probably going to go to a phonerepair shop this weekend or next week and see what they say or can do.

J500F two problems, recovery screen is corrupt, custom roms will not boot.

Hello all,
I've got a couple of problems with a J500F. As usual, I rushed into doing things to the phone before reading fully (I've been installing various ROMS on my phones for quite a while now).
First of all, I've managed to install TWRP 3.0.2-0. But it seems that the calibration of the screen is way off what it should be. Clicking the "Install" button actually registers as the "Advanced" button. So I can still do things, I just need to guess where to click. Anyone else had this problem?
Secondly, every ROM I try and install will not work. I get a couple of horizontal lines across the screen, and nothing else.
Any help/suggestions are more than welcome.
Thanks in advance,
Tony.

Tony only tme you should panic is you mess efs . If you hve stock rom flash it via odin this would solve ur calibration issues. And install nickverse version of twrp maybe you installed a version for 6.0.1 instead of 5.1.1
Sent from my SM-J500F using Tapatalk

Thanks for the speedy reply.
I don't have the stock ROM, is it available on this site (I'm having trouble locating it).

tonybod said:
Thanks for the speedy reply.
I don't have the stock ROM, is it available on this site (I'm having trouble locating it).
Click to expand...
Click to collapse
Go and try sammobile or google it ull get it make sure to flash it through odin. Am sure you will be fine. Download the right firmware according to your country and region send me ur device name and region i see if i can share a download link
Sent from my SM-J500F using Tapatalk

The model is SM-J500F/DS, and it's a UK phone. Sammobile does not seem to have any UK image, I'm wondering if it actually came from somewhere else (I purchased it on Amazon UK, but it did not have a UK charger).

tonybod said:
The model is SM-J500F/DS, and it's a UK phone. Sammobile does not seem to have any UK image, I'm wondering if it actually came from somewhere else (I purchased it on Amazon UK, but it did not have a UK charger).
Click to expand...
Click to collapse
Go to settings then send me screen shot of about phone. You can download an app from playstore called Samsung phone info(something like that) can tell you which region its from...
Sent from my SM-J500F using Tapatalk

I cannot get into the settings (cannot get a ROM to boot).
I've just tried the Nick Verse recovery, it continually reboots the phone unfortunately without ever getting to the recovery screen.
I'll try one of the European ROMs from Sammobile, hopefully that will get things working again.

ok, I've got a stock ROM on the phone and it's booting up. But the screen calibration problem is still there which makes it unusable.
Going to see if I can use the app on Google play (not sure how I'm going to connect to the wifi though).

tonybod said:
ok, I've got a stock ROM on the phone and it's booting up. But the screen calibration problem is still there which makes it unusable.
Going to see if I can use the app on Google play (not sure how I'm going to connect to the wifi though).
Click to expand...
Click to collapse
Then you might hve flashed the twrp without unlocking oem.https://boycracked.com/2016/03/30/official-samsung-galaxy-j5-j500f-stock-rom/ try that link.
Sent from my SM-J500F using Tapatalk

When you say unlocking OEM, do you mean for the FRP error? I did unlock that (but don't recall unlocking anything else).

tonybod said:
When you say unlocking OEM, do you mean for the FRP error? I did unlock that (but don't recall unlocking anything else).
Click to expand...
Click to collapse
Yea but its not frp its OEM hehe. Just reflash the stock rom again then try flashing the twrp again.
Sent from my SM-J500F using Tapatalk
---------- Post added at 01:02 PM ---------- Previous post was at 01:00 PM ----------
You need to enable oem to unlock ur bootloader then you can flash twrp. Ensure that usb debugging is on. You might hve missed one of this two
Sent from my SM-J500F using Tapatalk

tonybod said:
ok, I've got a stock ROM on the phone and it's booting up. But the screen calibration problem is still there which makes it unusable.
Going to see if I can use the app on Google play (not sure how I'm going to connect to the wifi though).
Click to expand...
Click to collapse
I'm guessing you probably need to upgrade your rom. Strange lines and out of whack touches are usually due to an incorrect firmware vs kernel.
Ensure you are flashing the latest MM rom for your device if the TWRP you are using was built using a MM kernel.

Try flashing stock via Odin. Guides are available all over XDA on that.

I'm just getting back to this.
I've shot a quick video to show what I mean is happening.
https://www.youtube.com/watch?v=yR5dF9lURcU
Jump to 10 secs, you can see that click location is way off/.
Anyone got any ideas? I've flashed a number of stock images so far, all have the same issue. I've currently got a mouse connected via bluetooth so I can actually do things as trying to work the keyboard like this is impossible.

tonybod said:
I'm just getting back to this.
I've shot a quick video to show what I mean is happening.
Jump to 10 secs, you can see that click location is way off/.
Anyone got any ideas? I've flashed a number of stock images so far, all have the same issue. I've currently got a mouse connected via bluetooth so I can actually do things as trying to work the keyboard like this is impossible.
Click to expand...
Click to collapse
Are you actually allowing the firmware to complete its update?
It must boot into recovery after odin finishes flashing otherwise the install isn't complete.
It should auto reboot to recovery and you should see 'erasing'
Then it will reboot and the update should be completed.
If it does not boot to recovery then this is likely why you have the described issues.

ashyx said:
Are you actually allowing the firmware to complete its update?
It must boot into recovery after odin finishes flashing otherwise the install isn't complete.
It should auto reboot to recovery and you should see 'erasing'
Then it will reboot and the update should be completed.
If it does not boot to recovery then this is likely why you have the described issues.
Click to expand...
Click to collapse
Yes. I've just reflashed to check. It downloads the image to the phone, reboots into recovery where it says erasing, installing system update etc. Then reboots and I get the "Android is upgrading" message where it does all it's "optimizing apps". The touchscreen error still persists .
I did video this (or portions of it) and can upload.

tonybod said:
Yes. I've just reflashed to check. It downloads the image to the phone, reboots into recovery where it says erasing, installing system update etc. Then reboots and I get the "Android is upgrading" message where it does all it's "optimizing apps". The touchscreen error still persists .
I did video this (or portions of it) and can upload.
Click to expand...
Click to collapse
Which firmware are you using and what is your device spec?

I've got a few ROMs that I've tried
SM-J500F_20160812_J500FXXU1BPH1_J500FODD1BPH1_6.0.1
SM-J500F_20160512_J500FXXU1APE1_J500FOXX1APE1_5.1.1
J500FXXU1BPF4_J500FODD1BPF4_SLK
Same behaviour with all of them. I'm not entirely sure what region the phone was originally from, I purchase it on Amazon and believe it came from somewhere in Eastern Europe, so I've been trying images marked as Austrian, Slovakia, even Greece.
If it helps, the following is under the battery.
Model : SM-500F/DS
FCC ID : A3LSMJ500F
SSN : J500F/DSGSMH

tonybod said:
I've got a few ROMs that I've tried
SM-J500F_20160812_J500FXXU1BPH1_J500FODD1BPH1_6.0.1
SM-J500F_20160512_J500FXXU1APE1_J500FOXX1APE1_5.1.1
J500FXXU1BPF4_J500FODD1BPF4_SLK
Same behaviour with all of them. I'm not entirely sure what region the phone was originally from, I purchase it on Amazon and believe it came from somewhere in Eastern Europe, so I've been trying images marked as Austrian, Slovakia, even Greece.
If it helps, the following is under the battery.
Model : SM-500F/DS
FCC ID : A3LSMJ500F
SSN : J500F/DSGSMH
Click to expand...
Click to collapse
Install Samsung phone info and post a screen shot of the CSC info.
It should show your original CSC.

Thanks, I've uploaded the screen. Sorry it took so long, I've been away and forgot the bluetooth mouse that I use on the phone.
It looks like the original CSC is SM2J500FZKDAUT, I cannot seem to find that on Sammobile.

AT&T S7 Edge stuck on a boot loop I believe, I'm not sure where to go from here.

I have an official US AT&T S7 Edge bought from the carrier themselves, and I attempted to root it.
Really, I didn't do anything wrong. I turned my phone onto download mode, opened up Odin, selected the root AP and pressed Start.
It performed successfully, however, now it'll show the "Samsung Galaxy S7 Edge" logo screen on repeat, turning off and on every 2-3 seconds. Not stuck on the regular Samsung logo.
Did it work? Did I break it? What do I do? Do I run the root.bat or am I screwed?
Thanks

epicblargh said:
I have an official US AT&T S7 Edge bought from the carrier themselves, and I attempted to root it.
Really, I didn't do anything wrong. I turned my phone onto download mode, opened up Odin, selected the root AP and pressed Start.
It performed successfully, however, now it'll show the "Samsung Galaxy S7 Edge" logo screen on repeat, turning off and on every 2-3 seconds. Not stuck on the regular Samsung logo.
Did it work? Did I break it? What do I do? Do I run the root.bat or am I screwed?
Thanks
Click to expand...
Click to collapse
the bootloader is locked so no root is available for any snapdragon s7 edge just flash stock rom

Kinda ****ed right now.
Stuck on that loop for a while, tried downloading a stock ROM to flash it with, and it wouldn't work due to multiple Odin errors. Tried everything to do with my USB cable, and still nothing.
Now I can't even get on the recovery boot screen...

Download the latest stock Odin files and use the MODDED Odin

joe3681 said:
Download the latest stock Odin files and use the MODDED Odin
Click to expand...
Click to collapse
Yeah, that's what I'm doing right now. I believe I got it to work finally. Took a while to find US ROM files for my model.
Link in case: updato(dot)com/firmware-archive-select-model?record=6F952742D69511E69215FA163EE8F90B

epicblargh said:
Yeah, that's what I'm doing right now. I believe I got it to work finally. Took a while to find US ROM files for my model.
Link in case: updato(dot)com/firmware-archive-select-model?record=6F952742D69511E69215FA163EE8F90B
Click to expand...
Click to collapse
if u want root my suggestion is to get a exynos g935f model

epicblargh said:
Yeah, that's what I'm doing right now. I believe I got it to work finally. Took a while to find US ROM files for my model.
Link in case: updato(dot)com/firmware-archive-select-model?record=6F952742D69511E69215FA163EE8F90B
Click to expand...
Click to collapse
whats the link again im stuck in the same exact situation and in need of help very badly very very badly

Phone stuck in bootloop after device reset and installing stock rom

The phone of my girlfriend has been stuck in a bootloop for a few days. It happened while she watched a video. Apparently at the same time she got a message that her phone ran out of space. Then it crashed and has been stuck in the loop since then. Her phone is not rooted. She did restore the device to default settings using recovery mode. This didn't do anything however.
I've tried using ODIN 3.12.3 to flash the newest rom from sammobile since her carrier is T-Mobile. I followed a guide from adnroid central since I never had done anything like this before. It all worked as far as ODIN goes but is still stuck in the bootloop. I'd link the guide but I need 10 posts before I can include outside links.
I'm not sure what the next step would be. If I should try an older ODIN version or use a different stock rom. Before the whole incident her android version was 6.0.1 I believe. Also in the download mode the product name is SMG-900T.
I hope someone can point me in the right direction on what to do. Thank you!

beerbat123 said:
The phone of my girlfriend has been stuck in a bootloop for a few days. It happened while she watched a video. Apparently at the same time she got a message that her phone ran out of space. Then it crashed and has been stuck in the loop since then. Her phone is not rooted. She did restore the device to default settings using recovery mode. This didn't do anything however.
I've tried using ODIN 3.12.3 to flash the newest rom from sammobile since her carrier is T-Mobile. I followed a guide from adnroid central since I never had done anything like this before. It all worked as far as ODIN goes but is still stuck in the bootloop. I'd link the guide but I need 10 posts before I can include outside links.
I'm not sure what the next step would be. If I should try an older ODIN version or use a different stock rom. Before the whole incident her android version was 6.0.1 I believe. Also in the download mode the product name is SMG-900T.
I hope someone can point me in the right direction on what to do. Thank you!
Click to expand...
Click to collapse
Have you tried flashing the marshmallow boot loader in odin?

RomBetaTester said:
Have you tried flashing the marshmallow boot loader in odin?
Click to expand...
Click to collapse
I'm not sure what you mean since I'm quite new to anything android. Would this be what you are talking about? I know it says only for S5 G900F and I have the G900T but would the overall process be the same?
Thank you for the reply though!

beerbat123 said:
I'm not sure what you mean since I'm quite new to anything android. Would this be what you are talking about? I know it says only for S5 G900F and I have the G900T but would the overall process be the same?
Thank you for the reply though!
Click to expand...
Click to collapse
Google search for marshmallow bootloader and flash it through Odin. I am very good with android. I can fix your problem. Is there anyway you could direct message me?