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Loving my Zuk, or was. I set up the screen lock for fingerprint sensor and it was working great. Recognises my thumb first time every time. Now though I can unlock with just a normal swipe. It doesn't even demand the backup pin number. I went back into settings and it still had the fingerprint setup as the screen lock so I removed it and set it up again and hey presto i was back in action but only for about 10 minutes and it went back to no security at all.
There were 4 small OTA updates today so I am guessing one of these has messed it up. Each update didn't say what it was for
Has anybody else had this issue?
Is working well for me.
Have you added other smartlock event (wifi, location, ecc) that can interfere with the lockscreen and disable it?
bartito said:
Is working well for me.
Have you added other smartlock event (wifi, location, ecc) that can interfere with the lockscreen and disable it?
Click to expand...
Click to collapse
My MOTO 360 is in smartlock as a trusted device, don't fully understand what smartlock is to be honest. If I remove it would it affect anything?
gibmonkeys said:
My MOTO 360 is in smartlock as a trusted device, don't fully understand what smartlock is to be honest. If I remove it would it affect anything?
Click to expand...
Click to collapse
Of course!
I have also a smartwatch (LG Urbane) and the watch as a trusted device. When the smartwatch is connected to the phone the lockscreen is always DEACTIVE, even if you have configured a lock screen (PIN, pattern and or fingerprint)
Power off your watch (or set if in airplane mode) to check if lockscreen turns on in the phone
bartito said:
Of course!
I have also a smartwatch (LG Urbane) and the watch as a trusted device. When the smartwatch is connected to the phone the lockscreen is always DEACTIVE, even if you have configured a lock screen (PIN, pattern and or fingerprint)
Click to expand...
Click to collapse
I have just removed my 360 as a trusted device and the screen lock now works perfectly and so I now understand how this works. Many thanks for the advice. I can now stop worrying that I have a faulty device!
gibmonkeys said:
I have just removed my 360 as a trusted device and the screen lock now works perfectly and so I now understand how this works. Many thanks for the advice. I can now stop worrying that I have a faulty device!
Click to expand...
Click to collapse
I am facing as well to a lockscreen and fingerprint issue.
I used fingerprint to open lockscreen and pattern as secondary. After showing the ZUK to somebody I needed to modify the pattern. From that time I am unable to switch back to fingerprint. Only three opportunities what I have, and no swipe or fingerprint, due to "Disabled by administrator, encryption policy or credential storage". What accessibility service messes up the fingerprint usage? Do you guys have an idea? All of them are swiched off.
---------- Post added at 01:17 PM ---------- Previous post was at 12:22 PM ----------
My problem is solved. I needed to delete credentials in security settings.
Hi. I'm having some problems with the fingerprint sensor. Is working intermitent or not. I've asked zuk support already but no answer yet. I don't know if it's a software issue or hardware. It's any way to calibrate the sensor? Maybe it's decalibrated? Any help will be usefull. Thank you.
LE I already made a factory reset. No improvement.
Cmdragan said:
Hi. I'm having some problems with the fingerprint sensor. Is working intermitent or not. I've asked zuk support already but no answer yet. I don't know if it's a software issue or hardware. It's any way to calibrate the sensor? Maybe it's decalibrated? Any help will be usefull. Thank you.
LE I already made a factory reset. No improvement.
Click to expand...
Click to collapse
I'm using the Zuk since a month, and no problems with the fingerprint at all.
In any occasions, the fingerprint sensor don't detects the finger the first time but at second try.
Since a few days, I'm on CyanogenMod (instead of Cyanogen OS) and I think the sensor is less responsive (sometimes I need to try three times or use the lock pattern).
But if you are with issues using CyanogenOS I think is due to a hardware issue.
bartito said:
I'm using the Zuk since a month, and no problems with the fingerprint at all.
In any occasions, the fingerprint sensor don't detects the finger the first time but at second try.
Since a few days, I'm on CyanogenMod (instead of Cyanogen OS) and I think the sensor is less responsive (sometimes I need to try three times or use the lock pattern).
But if you are with issues using CyanogenOS I think is due to a hardware issue.
Click to expand...
Click to collapse
I can not use the fingerprints touch button as back button anymore. this happened after last update cynogenmod. any knowledge.
thanks.
sadrettin said:
I can not use the fingerprints touch button as back button anymore. this happened after last update cynogenmod. any knowledge.
thanks.
Click to expand...
Click to collapse
Fingerprint actions has been removed by CM a few OTA updates ago.
I hope a kernel developer will add soon, but ZUK has not too much developers
Modded kernel for COS can be found in the other topic about this issue.
The OnePlus 2 sources happen to have a compatible finger print driver with capacitive button support which is currently being checked out for porting to the Chroma kernel.
So don't fret.. The feature can be restored.
iam not able to use my fingerprint lock, it was working well before but now suddenly it is not showing the option in CHOSE LOCK SCREEN- the SWIPE an d FINGER PRINT OPTION IS DISABLED.
how to enable it
Thanks ... I had the same issue & delete credentials in security settings.
I bought zuk z1 3days ago
Why We cannot use fingerprint sensor to lock and unlock the device for both purposes
Having an issue with the fingerprint sensor.....
Works fine but when push notifications(any notifications**) show up on the lock screen ..the sensor gets non responsive...mind u almost impossible to unlock
Have no choice other than security pin
And I Definitely think this is result of All IN ONE Issue
Say like.....1)fingerprint sensor integrated into hone Button, 2)Faulty software patching, 3) Me, adding two or more fingerprints
Any Suggestions from u guys Feels helpful
BTW....Bought the product via Amazon.in
Is there a provision in the ZUK Z1 which let's you interact with the device by simply tapping on the fingerprint sensor except on the lock screen?
If the device is locked and the screen is off too, simply placing my hand on the fingerprint sensor doesn't work. I always have to press on the button to wake the screen first.
Any help?
May sb tell me the modell of the finger print reader of the ZUK Z1? Pls. use AIDA64.
Gesendet von meinem Aquaris X5 Plus mit Tapatalk
@infistuff said:
Is there a provision in the ZUK Z1 which let's you interact with the device by simply tapping on the fingerprint sensor except on the lock screen?
If the device is locked and the screen is off too, simply placing my hand on the fingerprint sensor doesn't work. I always have to press on the button to wake the screen first.
Any help?
Click to expand...
Click to collapse
That's part the of custom roms. Fingerprint as home button can be activated by flashing something, you need root. But in the play store you can try https://play.google.com/store/apps/details?id=com.ztc1997.fingerprint2sleep
But it's not that what you need. Without root and a kernel where its implemented its not possible.
Hey my fingerprint was working fine till one day it just started vibrating when I tried to scan it. I tried deleting the saved fingerprints and registered new. I'm not even Able to register new fingerprints. What do I do?
Hey guys,
I registrated for this issue, but still I want to thank all of you here. I've found help here for many many years before, so thank you for that .
Now I need to describe my problem to get some help: I've bought my Z1 October last year and suddenly since yesterday the fingerprint reader feels just kinda broken. What I mean is that on Cyanogen OS 12.1 (stock) the fingerprint reader just stopped working completely. I then flashed CM13 (newest nightly) and here it is working, but only when I wake up the phone with the ON/OFF button, and not the home button with the integrated fingerprint reader.
When I use the ON/OFF button everything works perfect, but the home button doesn't work in like 9 out of 10 times. Now I wonder if the fingerprint reader is just broken already or if this is "just" some software issue. But I don't really think that the fingerprint reader is broken, because why didn't it work at all on Cyanogen OS 12.1 but now just not the home screen? I don't know.
Is there any way to test if the fingerprint reader is actually broken? Or another way to fix this? I really, really like the Z1 so far, but this really bugs me.
Thanks in advance .
PS: If this issue was already a topic I'm sorry, i didn't find it. And forgive my english, it's not my mother tongue.
Now that's funny.. exactly the same thing happened to me. All of a sudden, fingerprint reader stopped working yesterday, without having installed an update. When I now try to active fingerprint, it sort of crashes, vibrating for a long time and speeding through the ' fingerprint tutorial' as if I were touching it, which I'm not. This, combined with some random rebooting and crashing. Just did a factory reset and doesn't solve the problem. Not sure whether the reader is broken, but I'm getting pretty fed-up with Cyanogenmod.
Ok that's very interesting. Kinda sounds like it would be a broken update or something, even tho we both didn't install an update. Very strange.
Which OS are you running right now? Is it the same you were running when the issues started? I kinda thought about trying out ZUI, but I've heard it's kinda complicated to get it to work and to go back to CM if required.
running CM12.1. Guess I just wait and see if 13.0 solves the problem.. if they are ever gonna finish that this year. Phone is a lot quicker after the reset btw.. so that is recommendable
Yes, maybe I will try out CM12.1 later today and reply if it worked for me or not. At least CM13 is working like half the time.
Edit: Where can I download the CM12.1 stable? I can't find it on the CM site.
Many people including me are having this problem. We can't find a solution: it's almost one month since fingerprint stopped working.
Home button stopped working too, so I have to use onscreen buttons now. Really frustrated
Inviato dal mio Z1 utilizzando Tapatalk
simoneser said:
Many people including me are having this problem. We can't find a solution: it's almost one month since fingerprint stopped working.
Home button stopped working too, so I have to use onscreen buttons now. Really frustrated
Inviato dal mio Z1 utilizzando Tapatalk
Click to expand...
Click to collapse
OK, that's very strange and very frustrating. Gladly my homebutton is still working. But this sounds like a serious issue. And it sounds like a software issue.
Are you using Cyanogen OS?
I am on cyanogenmod 13. I tried to switch between many ROMs, tried to go back to cyanoOS with QFIL but had the same problem you mentioned (phone fast skipping the initial configuration of fingerprint, or always vibrating)
After some days, home button stopped working too (it works 1 time out of 6-7)
Inviato dal mio Z1 utilizzando Tapatalk
simoneser said:
I am on cyanogenmod 13. I tried to switch between many ROMs, tried to go back to cyanoOS with QFIL but had the same problem you mentioned (phone fast skipping the initial configuration of fingerprint, or always vibrating)
After some days, home button stopped working too (it works 1 time out of 6-7)
Inviato dal mio Z1 utilizzando Tapatalk
Click to expand...
Click to collapse
Damn, that really sucks. I hope this won't happen to my phone too. I was really happy with the Z1 until now, but why tose issues started with so many people now?
Did you think about sending it back?
I don't really know!
Yes, as soon as I'll get a spare phone I'll send it to China (I've ordered it from Gearbest so I will have to wait for months to get it back)
Inviato dal mio Z1 utilizzando Tapatalk
simoneser said:
I don't really know!
Yes, as soon as I'll get a spare phone I'll send it to China (I've ordered it from Gearbest so I will have to wait for months to get it back)
Inviato dal mio Z1 utilizzando Tapatalk
Click to expand...
Click to collapse
Damn, bad news. Well I wish you the best with your Z1!
Hey
I just have an status update if anyone else is having this problem and finds this thread.
After my Z1 having terrible battery life on CM13 I went back to the stock Rom (Cyanogen OS 12.1). Right after I've used the Zuk Z1 root tool (to find here on xda) to go back to stock my phone told me that there is a new official update. Right now I'm running stock Cyanogen OS 12.1 YOG4PAS60J. I've just tried out the fingerprint reader again and now it works without any troubles. So it seems like this was just a software issue.
I will try it out more detailed the next days but for now it works wonderful. I hope this is helpful for someone who is having the same problems.
brotbret said:
Hey
I just have an status update if anyone else is having this problem and finds this thread.
After my Z1 having terrible battery life on CM13 I went back to the stock Rom (Cyanogen OS 12.1). Right after I've used the Zuk Z1 root tool (to find here on xda) to go back to stock my phone told me that there is a new official update. Right now I'm running stock Cyanogen OS 12.1 YOG4PAS60J. I've just tried out the fingerprint reader again and now it works without any troubles. So it seems like this was just a software issue.
I will try it out more detailed the next days but for now it works wonderful. I hope this is helpful for someone who is having the same problems.
Click to expand...
Click to collapse
Can you tell me what did you do step-by-step please? I am still on original YOG4PAS60J by air.
Is "Zuk Z1 root tool" this prog?
m4e2 said:
Can you tell me what did you do step-by-step please? I am still on original YOG4PAS60J by air.
Is "Zuk Z1 root tool" this prog?
Click to expand...
Click to collapse
Hey, yes of course I can do this. And no, the Z1 root tool I meant is another one. I will link it in the steps.
1) I've flashed CM13 Nightlies, later I've clearly flashed the CM13 Snapshot
2) Because the Fingerprint Reader wasn't really working on CM13 either and I had terrible battery life I went back to Stock Cyanogen OS 12.1
3) To archieve that I#ve used this tool from Mauronofrio: http://forum.xda-developers.com/zuk-z1/orig-development/tool-toolzukz1eng0-0-3-mauronofrio-t3332563
4) I used the instructions in the linked thread to go back to Stock
5) After everything went fine I was setting my phone up when I got a popup for a new Update OTA: YOG4PAS60J
6) I've installed that
7) After like 2 or 3 days I tried out of curiosity if maybe the fingerprint reader works again, and it does.
That's all I've done. After some testing with the fingerprint reader I think my fingerprint reader has still a little bit loose contact, but it works pretty good. So I think it's a mix out of an hardware and an software issue.
I hope I could help you a little bit.
EDIT: It started to not work anymore. I just said "**** it" and disabled the fingerprint reader now. Im very sure now that it's only a hardware problem.
This is exactly what happened to mine! In about 2 days it started lagging a lot and almost stopped working. When I tried to set new fingerprints, it just got stuck in the screen. Did a factory reset (including user data!), tried to set fingerprints and on the 1st try, it just speeds through the wizard without me touching the fingerprint reader, on the 2nd, it starts to vibrate like I was pressing it and I've to force the shutdown to stop. Pretty disappointed with this right now. :/
brotbret said:
OK, that's very strange and very frustrating. Gladly my homebutton is still working. But this sounds like a serious issue. And it sounds like a software issue.
Are you using Cyanogen OS?
Click to expand...
Click to collapse
If you found a fix do post it. I've the same issue of fingerprint not working after some days of updating to the latest update. Home button does works though
Post Preview:
My fingerprint stopped working and it is not resetting whenever I try to reset it vibrates for long time and speed up the screen also i tried to factory reset the device and this also not working i am running on cyanogen os 12.1 plzz help me
Hey people.
I had the same problem few days ago. It happened when i restored the stock rom back through twrp. Now i have flashed dirty unicorns 6.0 and the finger print seems to be working fine now.
the problem is in hardware button on my zuk fingerprint stopped working around 1 year ago i tried installing various softwares as zui or cm13 but it did not worked so i have use it only as home button then around half year ago it just stopped working i decided to buy it for 10 dollars from ali express after dissambelling the phone and installing it works now with all functions so the problem is only hardware maybe installing some zip folder will help you for a while but it will stop working soon by the way dissasmbeling the screen was wery hard i have done that with a heat pistol on 300°c
I have been using zuk z1 and i am facing this really annoying problem. While playing songs if i turn on the device screen the volume almost doubles all of a sudden. I dont know why this is happening and if this is common among all the zuk z1. I have faced this with zuk z1 running on cm12.1 stock, cm13 release, and cm13 latest nightlies. someone please suggest me a flashable zip or any solution that would heal this problem for ever. Also tell me how to get double tap to wake on cm 13 snapahot release. Thanks a lot.
prax31 said:
I have been using zuk z1 and i am facing this really annoying problem. While playing songs if i turn on the device screen the volume almost doubles all of a sudden. I dont know why this is happening and if this is common among all the zuk z1. I have faced this with zuk z1 running on cm12.1 stock, cm13 release, and cm13 latest nightlies. someone please suggest me a flashable zip or any solution that would heal this problem for ever. Also tell me how to get double tap to wake on cm 13 snapahot release. Thanks a lot.
Click to expand...
Click to collapse
Tried another player? I never had this issue on any rom with Headphone jack or Bluetooth. Double tap to wake you must use nightly i guess or other roms like nuclear
Yes, tried four different devices. Multiple audio players. All shows same behavior. Audio suddenly increases on screen wake. Same thing happening in stock rom and other stable Cm13 and nightlies too.
prax31 said:
Yes, tried four different devices. Multiple audio players. All shows same behavior. Audio suddenly increases on screen wake. Same thing happening in stock rom and other stable Cm13 and nightlies too.
Click to expand...
Click to collapse
Try disable audio visualization. It's inside lockscreen settings.
Sent from my Z1 using my hand
Awesome. That worked. Out of curiosity, how did you find it? Last few months caused so much pain in my ears. Thanks a lot buddy!!! I guess now some devs might finally redo few lines of code.
prax31 said:
Awesome. That worked. Out of curiosity, how did you find it? Last few months caused so much pain in my ears. Thanks a lot buddy!!! I guess now some devs might finally redo few lines of code.
Click to expand...
Click to collapse
I remember me that I had this also, but it was too long to remember instead [emoji1]
Sent from my Z1 using my hand
Hi, i am also having the same problem. But what u suggest, i am not getting that option. I have cynogen version 12.1. I have only option like display audio visualiser, which i disabled bt the problem is stil there. Can u suggest something
Schowkekar said:
Hi, i am also having the same problem. But what u suggest, i am not getting that option. I have cynogen version 12.1. I have only option like display audio visualiser, which i disabled bt the problem is stil there. Can u suggest something
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Click to collapse
Please follow the rules and don't spam the forum with one question!
Hello everybody. I'm having an annoying issue with my Moto G 5 Plus wich started recently.
Sometimes when I'm using the keyboard, the low vibration every key does instantly deactivates, including the response of the fingertrip sensor (it still works but it wont vibrate too). After a couple of minutes or hours it starts working again as it should be.
I have the Amazon Ads & Offers version, so I cannot root it yet, I think, and I'm pretty sure its a software issue, as I've seen more posts of the same problem in the Lenovo forums.
Using the phone on secure mode havent presented this problem yet.
Any advice or solution?
Thanks in advance.
Alucardgab said:
Hello everybody. I'm having an annoying issue with my Moto G 5 Plus wich started recently.
Sometimes when I'm using the keyboard, the low vibration every key does instantly deactivates, including the response of the fingertrip sensor (it still works but it wont vibrate too). After a couple of minutes or hours it starts working again as it should be.
I have the Amazon Ads & Offers version, so I cannot root it yet, I think, and I'm pretty sure its a software issue, as I've seen more posts of the same problem in the Lenovo forums.
Using the phone on secure mode havent presented this problem yet.
Any advice or solution?
Thanks in advance.
Click to expand...
Click to collapse
I have the same problem. It restarts working if I use one of the Moto Action, for example camera gesture. Sometimes also restart working randomly, as you said. But I've searched some fix, but I didn't found nothing. I'm on potter_n (European model with NFC) so it should be a software bug, but it happens too randomly to say this :/
The only probable cause could be the hot weather of these days.
Did you found something?
Same issue, rooted .
It's probably an issue with the haptic motor. I've had this issue for the past several months, both on stock and custom ROMs. From what I know, it's not an uncommon issue on Potter.
Hello. With a month of use Poco M3 got a lot wet and the proximity sensor stopped working. I took several technical assistance, none of them resolved, it would be necessary to change the mainboard (I didn't find it for sale). As a last hope I rooted, installed magisk, edxsposed, sensor disable and disabled the sensor, in the "factorykit test" "hardware test" says that the sensor is disabled, but the problem remains. (turns off the screen in whatapp audio, turns off the screen during calls, making it totally impossible to use the cellphone. I've done all the youtube tutorials and already downloaded the app from the play store. It didn't do it)
Please someone would have any solution?
Did you find any solution? I have the same problem but still do not installed magisk, I do not find any tutorial to do that.
Maybe we can use another rom?
caragato said:
Did you find any solution? I have the same problem but still do not installed magisk, I do not find any tutorial to do that.
Maybe we can use another rom?
Click to expand...
Click to collapse
How did you installed edxposed?
caragato said:
Did you find any solution? I have the same problem but still do not installed magisk, I do not find any tutorial to do that.
Maybe we can use another rom?
Click to expand...
Click to collapse
caragato said:
How did you installed edxposed?
Click to expand...
Click to collapse
I didn't solve.
I "Root" with Magisk. I tried to disable the sensor in several ways including with edxposed, but to no avail.
The problem started after water in the cellphone. I believe my problem could be the damaged hardware.
I have installed rom 12.5 and disabled the proximity sensor from there!
luiz0505 said:
I didn't solve.
I "Root" with Magisk. I tried to disable the sensor in several ways including with edxposed, but to no avail.
The problem started after water in the cellphone. I believe my problem could be the damaged hardware.
Click to expand...
Click to collapse
I have installed rom 12.5 and disabled the proximity sensor from there!
caragato said:
I have installed rom 12.5 and disabled the proximity sensor from there!
Click to expand...
Click to collapse
After installing the Rom, did you disable the sensor through edxposed? or was it another way?
Thanks
I think he needs to buy a new phone because repairing a faulty motherboard would cost more that the phone itself.
But if you're a good DIY like I did with my Lenovo P2, I opened it and I used a hot gun and dried all water out, the phone now is working with no issues.
luiz0505 said:
After installing the Rom, did you disable the sensor through edxposed? or was it another way?
Thanks
Click to expand...
Click to collapse
No tthere was an option on this new Rom: Proximity sensor. Whatsapp is the main problem now, because when you click on any audio the screen is off and I don´t know how to disable this.