Samsung Browser not saving images after Nougat update? - AT&T Samsung Galaxy S7 Questions & Answers

I have not been able to save images through the Samsung Browser since the AT&T Nougat update. Everything worked fine before. Just right click on the image and chose save and it showed up in the gallery. Chrome still saves images just fine. It shows "saving image" with the Samsung browser but nothing actually saves. I have also checked the file explorer and can confirm that nothing is actually saved to the phone. I have tried saving them to both the SD card and the phone memory with the same results. The camera works fine and as I mentioned, Chrome saves images just fine. So I am sure it is either an issue with the Samsung Browser, the Nougat update, or both. Has anyone else experienced this issue with the AT&T S7 Nougat update or Samsung Browser?

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Camera Pictures not showing up in gallery...

... problem exactly as stated above. Sometimes I will take a picture with the camera and it doesn't show up in the photo gallery until I restart the phone.
Anyone else have a problem with this? Has anyone figured out a way to fix it without restarting?
Yeah I'm having these issue as well and also happens with picture downloads. they wont show in the gallery until after a few reboots at times as well. or sure what's going on with that.
a quick fix, so you dont have to reboot your phone is to kill gallery with a task manager, and open it up again.
ok guys i'm had that same issue now my gallery is gone altogether....my gallery will load but it says loading images...then it says there is no content to be read...i down load an app from the market and it not seeing my sd card either...but if i go in file explore i can see everything on my card....i done a hard reset like three time no luck please help....htc said may have to send the phone back...i think its to small of an issue to lose my phone for a week or more...it maybe a simple fix so i will try this first before...ty for any help someone can offer
oh yeah if i take a new pic it will show up in the gallery but when i reboot its gone....
ok guys i fixed....what i did was took everything off my sd card....re formated...turn the phone off for like 5 min....then back on....put every thing back on the card check the music player and gallery to see if they worked and everything was there....then i rebooted to see if everything would disappear so far i'm good to go i have all my pics and files back....only thing on the first gallery load up be patient it take a min to load the sd card it will flash loading...but after that im good to go...i'm by a new sd card i think that may have been the issue....
It happens to me too. I unmount and remount the sdcard, and the Gallery finds everything.
I find if i go into the camera app, the latest photo is there in the preview box. if i open it, and then go back to the gallery app, it (usually) appears. but yes, annoying bug really.
turael said:
I find if i go into the camera app, the latest photo is there in the preview box. if i open it, and then go back to the gallery app, it (usually) appears. but yes, annoying bug really.
Click to expand...
Click to collapse
oddly, i never had this problem until just a second ago, but what this guy said is exactly how i got around it too. i took a photo, task killed camera, went to gallery, no photo, reopened camera, photo was in preview, clicked on it, went to gallery from there, and there it was, ready to share.
it's gotta be a bug of some kind. perhaps the most recent photo isn't loaded to gallery until another photo is taken, or you click preview box. stupid, but possible.
Problem Solved
Hi friends, I encountered the problem as well today and found the solution: Go to the sdcard and search folders for a file named .nomedia and delete it should solve the problem. No need to format or things like that worked fine for me. seems some kind of bug
.nomedia is a file designed to hide directories from being searched by Android Media Scan (which includes Gallery). There is absolutely no reason to delete it, and it's not a bug.
However, there is a bug in Media Scan, which sometimes causes Gallery to "miss" pictures. Executing Media Rescan (from "Development") solves it, or as stated above, just unmounting and mounting the SD card.
There's no Media Rescan in Development on my gb 2.3.3.
I've experienced something similar. I've been running the various CM7 builds and whenever I'd take a pic and immediately share it on Facebook, the pic will never be seen again.
Since then, I've gotten in the habit of hitting up Sugarsync first to sync the new pics, the send it up to Facebook via the gallery.
Sent from my Nexus One using XDA App
stock 2.3.3 and i had the problem today.
force quit gallery and it was back to normal.
why is 2.3.3 so buggy!?

Pictures do not appear in "Gallery"

When going into Applications => Gallery => Camera Shots, new pictures I took with the camera do not appear there.
Using Astro, I can see that the new pictures I took all appear in /mnt/sdcard/DCIM/100MEDIA, and this directory also contains the pictures that DO appear in the gallery.
Phone is DZ Froyo 2.2 stock, and this could have started after the OTA upgrade, not really sure though...
I just took another picture now in order to verify the problem, and for some reason it DOES appear in the Gallery, however pictures from the last week do not appear there (they are in the 100MEDIA directory like I mentioned).
Any ideas?
It's a gallery cache issue. The stock gallery app just sucks, a simple reboot fixes it, but I know it's a pain in the
As omarsalmin wrote it is a cache issue. Instead of rebooting, use a app to reload the cache. Eg Rescan w w w.appbrain.com/app/rescan-media/com.addz.mediascanner.
Had the very same issue the other day. It's really strange and affects more than the stock gallery. Both it, the Nexus one and SugarSync had the same problem. So I assume the problem has more to do with Android/HTC than the specific app.
Thanks! I must've missed other posts about this because the same thing happens to me, and I was thinking there was a problem with my microSDHC card. So rooting and installing a new ROM will probably fix this right? Thinking about going to Virtuous.
I had the same problem the other day with my recent pictures and videos. it didn't even show the video folder. I rebooted and it fixed the issue.
Thanks for the advice mullepol, I'm going to install the application you suggested
Thanks guys, the pictures actually came back before I had a chance to check this thread, but they were kind of messed up order-wise. after installing Rescan it seems to be better.

[Q] HELP: Photo Browser 3d FC on start after 3.1 update

After updating my tablet to 3.1 OTA, the program Photo Browser 3D does not work anymore. Immediately after update or a factory restore, the program will work fine, but after adding all my photos to the tablet, the program will force close at EVERY start. Basically, it doesnt work at all now.
I have tried factory resetting 5 times now and the same problem happens every time!
Someone on a different forum recommended clearing the cache too, but the option is greyed out under Applications and it says that the cache is 0kb.
Can anyone help me with this issue? I was thinking that something was wrong with the apk, but I cant tell. I was thinking that I either need to reinstall the program using a new apk or that I need to flash the tablet with a fresh copy of 3.1. The firstoption would be easiest, but I cant find a copy of the apk. The second option I am scared to do. I dont know how to do it and I dont know which versions to get (I want to be sure I get one that works in the USA and that it isnt hacked, tweaked, or just a 3.0 version madeto look like 3.1).
If anyone can help me, I would really appreciate it.
Acer Iconia A500 (rooted, but I didnt tamper with system files or apks)
Photo Browser 3D 1.0.00.027
Android 3.1 build 4.010.08_COM_GEN2
Android 3.1 kernel 2.6.36.3
After posting my last message here, my tablet told me I had an update available. UBFORTUNATELY, the stupid problem still exists. The only reason I am typing this folowup message is because the Android build changed.
NEW build: 4.010.10_COM_GEN2
NEW kernel: 2.6.36.3
Same Problem
I have the same problem with 3D Photo Browser.
I use Virtuous_Picasso_v.1.1.0.
Hey spexwood,
here you can give a try.
http://dl.dropbox.com/u/23326686/3DPhotoBrowser.apk
I tried the Photo Browser 3d above and I still have the same problem. Any got it to work?
I'm running the stock 3.1 and have no problem using it?
I got the app from the market if that helps.
3Dbrowser force close fixed.
Hi all,
I also had the force close problem with 3Dbrowser.apk. Clearing cache for the app did not work. Reinstalling the app by clicking the icon in the system app folder did not work.
Initially I froze the app, but then I tried the following and it worked:
1) download the full OTA package of the ROM version you're running
2) extract 3Dbrowser.apk
3) using root explorer, rename the original 3Dbrowser.apk in the system app folder to 3Dbrowser.bak or move it to the SD card.
4) copy paste the new apk into that folder.
5) change permissions to match the original permissions
6) reboot.
The original apk was 1,92Mb, the one I replaced was 1,93Mb.
I have about 5 folders with pictures (DCIM, Documents, Downloads, ...) they all work and the app is actually quite nice to show off the Iconia's capabilities.
Hope this helps.
Jod
After a LOT of experimenting and having thisprogram switch between working wonderfully and force closing upon launch, I have come to the conclusion that it is the pictures themselves!
So, the first thing you need to do is to check that none of your pictures (and/or movies) are not corrupted. I found that the best way to do this is to open the Gallery app and browse through all your files. Youcan use the view in which multiple files are displayed as thumbnails (as opposed to a single full sized picture view). If a file is corrupted, then it will not generate a thumbnail for it. Instead, the thumbnail will remain black and when you tap on it, a full size image will not appear. Instead, a message about the image not being able to be shown will be there.
If you find something corrupted, then delete it via the Gallery and try the 3d Browser again.
The second thing I noticed as of 5 minutes ago:
After a long time of no problems, the 3d Browser decided to stop working today, so I did what I just explained about searching for corrupted images... to my surprise, all of myimages were fine.
I once again opened the Gallery app and noticed something odd, but the only way I can explain it is through an example:
So, lets say you only have 3 folders of images: A, B, and DCIM. In Gallery, you will see these folders listed in a 3D-like affect. They will appear with the folder name under the thumbnail(s) followed by the number of pictures in parenthesis (such as "A (10)").
Of all the folder thumbnails, you will see one that contains no name, but only a number within parenthesis. When I entered this album, I noticed some odd stuff. First, it contained a mix of black-only thumbnails (corrupted files) and images I recognized from my collection. Second, if you look at the details of ANY of the files in this gallery, they have no location, no height, and no width. Hesitantly, I decided to delete everything from this gallery (held my finger over the folder in Gallery and once it highlighted green, I tapped the trashcan icon). It didn't affect any of my pictures and the 3d Browser began working immediately!
I guess this collection was some sort of thumbnail collection or something. For whatever reason, it just accumulates waste over time and if an image no longer exists on the tablet, then the thumbnail appears as a corrupted file, which freaks the 3d Browser out.
I'm sorry if all that was a lot to read and absorb, but I think that doing one of these two things is the solution to this annoying issue.
(Post here if you have questions about anything I just said)
This is in regard to Photo Browser 3D FC and the solution(s)
http://forum.xda-developers.com/showpost.php?p=16211593&postcount=61
same thread as above but as a whole thread instead of a single post...read on further...etc
http://forum.xda-developers.com/showthread.php?p=16211593#
UnicornKaz said:
This is in regard to Photo Browser 3D FC and the solution(s)
http://forum.xda-developers.com/showpost.php?p=16211593&postcount=61
same thread as above but as a whole thread instead of a single post...read on further...etc
http://forum.xda-developers.com/showthread.php?p=16211593#
Click to expand...
Click to collapse
Hmm... that's basically what I did isnt it?
OK, so someone found a solution then. Awesome!
Too bad I didnt know before wasting months trying to figure this issue out =_=
I thought it was the apk, but after replacing it from several sources, it fixed nothing. Then, I installed a custom rom, which also didnt fix it. It wasnt until last night that I FINALLY got it working right.
Oh well. Problem solved XD
Thanks

Note 4 (SM-N910T) no Gallery App thumbnails, very confused

Hi everyone -
It's been a while since I've been around these parts, but I recently switched from my Note 3 to the Note 4 just a week or so ago, and having only a single issue that is perplexing me that I would be very grateful if anyone knows how to troubleshoot. I've attached a screenshot of my current hardware/firmware setup in case this is needed.
Basically, my stock Gallery app doesn't show thumbnails of anything. When I open the Gallery, I can see all the sub-sections just fine (i.e. camera, movies, gifs, pictures, etc), but can't actually see a sample thumbnail from any of those sub-sections.
If I click on one of the sub-sections (for example, Camera), I can see all the files that exist in there, but still no thumbnails. It's reading all my media files just fine, the phone is "seeing" them all.
Even weirder still is that if I click on the very first picture file in that Camera sub-category, it opens the picture just fine. HOWEVER, if I try to zoom on the picture, the screen instantly goes black. Once I zoom back out, I can see the full picture again. Try to zoom in, goes black; zoom back out, see it just fine.
I currently am running a 128gb U1 Samsung MicroSD card in the phone, and have everything saved there. But I've also tried changing the settings so the phone saves a camera shot to the internal storage and the same thing still happens (no thumbnails in the Gallery or the sub-section, and no ability to zoom on the file).
I'm lost here. I've never had this issue with my LG Chocolate, S2 or Note 3. Short of a hard reset, any ideas? The phone was brand new. Truly, any help would be greatly appreciated.
Nobody? Any ideas? Please....
First try a factory reset, if that does not fix your issue then download stock firmware from sammobile and flash it with odin. you can youtube "how to flash stock firmware with odin" to get more details.

All Pictures disappeared from gallery?

Like the title says, my wife is pretty upset. I got us both new unlocked s8+'s from best buy just prior to our cross country trip with our kids.
No SD card installed.
She took 200+ pictures and today they are gone. Only videos remain in the gallery, in my files, or even using a file explorer.
I called Samsung, waste of my time.
Google drive is the only cloud app being used (for documents), pics aren't there.
Any advice or thoughts? I've seen older posts on forums of this happening on android phones and not of the fixes have worked. (Clear cache, search for and remove .nomedia files)
Thanks,
Dave
Sent from my SM-G955U1 using Tapatalk
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Kirbocolypse said:
Samsung has a junk file cleaner so you can get rid of unnecessary files. Your wife might have accidentally included her photos while getting rid of unnecessary files. You can ask her about this but besides that I don't know why the photos are lost (probably due to hardware error).
Click to expand...
Click to collapse
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Sent from my SM-G955U1 using Tapatalk
If internal then she must have done something, if pics dissapear from sdcard its most like corrupt, best is to have that when u take pics it automatically syncs to a cloud service for backup.
Arcolog2 said:
I'll ask her but I don't think k she did, it still says it can recover 1.5+gigs of space.
I used one of them file digger apps, I was able to retrieve all the smaller 200kb cached pictures from thumbnails and what not, but from what I've read you need root to recover the full size images...
There are a lot of stories of this happening to people when I search it and all different devices. So I hope it's not hardware. SD card going in and Google photo backup being turned on, just like the data thieves wanted us to do in the first place.....
Click to expand...
Click to collapse
Are you going to root? Afaik you can only do that on the exynos version (not usa)
Correct. No root available yet/ever, was just saying root seems like the only way people are getting back full res lost photos.
Sent from my SM-G955U1 using Tapatalk
3 Questions
What gallery app are you using? Did she hide or exclude any folders by accident?
Thirdly, try running a recovery programme. You can get for free on the net. So long as she has taken no further photos or put anything else on hard drive should be able to recover.
Finally check all folders on phone and also check camera app settings to ensure the folder they are saving too is correct.
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
No root available for S8 yet so none of the recovery tools work, your photos are really gone, that's so sad.
Suggest keep your Google photos sync on and regular backup of your entire phone with Samsung Smart Switch PC version.
See if this help to recover photos from Samsung Galaxy S8+.
Why do you need root to access recovery programme?
MixEcoSystem said:
This issue is not exclusive to the S8 and looking around the internet this is an existing yet unsolved issue on certain Samsung devices. I'll post here to add a bit of extra information.
My mom's Note 4 also had the same exact issue where the pictures just flat out disappeared. (Pictures, videos, screenshots). No traces of it in any folders even with a different file browser. Issue happens again and again with no pattern or known cause. I told her to buy an SD card for it this time so if it did happen again, I have full access to the storage medium. I then set the camera to save to the SD card and let her use it as usual. Guess what, the problem happened again today.
This time I took the SD card, popped it into my PC and ran Recuva recovery. I was able to recover a few intact pictures and videos from it.
Note 4 SM-N910C (Exynos 5 Octa)
Android 6.0.1, Unrooted
Click to expand...
Click to collapse
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Arcolog2 said:
Exactly. I've tried multiple gallery apps, file explorers and android file recovery programs (which all end up requiring root).
I don't know why root is required to access the non-root folders for a deep scan, but they do.
I was hoping there was a way with ADB that I could make a copy on the computer to then scan, but I think it's probably a waste of time now.
And yes, it was internal storage like everyone days.
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
FOR NOW, we put an sd card in. If this seems to be a software issue, should we reset her phone or reflash the unlocked firmware with odin? I wonder if a specific app could be related to it.
I convinced her to not return the pho e, but now I'm not sure it's worth keeping if it's possible to happen again.
Sent from my SM-G955U1 using Tapatalk
Click to expand...
Click to collapse
You guys can try a factory reset. I am actually going to observe this phenomenon happen. Also my mom doesn't like loosing her game saves. I told her to copy her pictures and videos frequently to her laptop in case it happens again (and it will happen again).
Arcolog2 said:
I'm hesitant to use any of the cloud backup programs because of some the vulnerabilities I don't agree with. We don't even put pictures of our kids on Facebook. Which is the most secure and least likely that I'm "agreeing to allow them to use the pictures for anything", because most programs say that in the TOS.
Click to expand...
Click to collapse
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
mbashat said:
Try the below app from play store. This can help you setup an easy and automated backup to a local computer or a NAS.
https://play.google.com/store/apps/details?id=sweesoft.sweethome
The app can be set to auto backup on connection to the home wifi or when connected to the charger and your home wifi at the same time.
Click to expand...
Click to collapse
Thank you, I will look it up in the morning.
Sent from my SM-G955U1 using Tapatalk
Root is now out on the S8 (snapdragon) variant so you may still be able to recover them if you haven't found a fix :good:
Galaxy S8 photos vanished
Many thanks for this post. I suffered from exactly same problem yesterday. This is the first time ever I had this problem with Samsung. I have been user of Samsung S2, S5 and now S8.
I am extremely disappointed that one of the most expensive mobiles has caused this problem. I am going to contact samsung about it because many important picture files lost.
The only precipitant was that my battery completely drained out yesterday and when I turned it on there was loss of photos last from three days.
This is completely unacceptable service from such an expensive mobile. I am very upset. My camera photos gets saved in SD card and are backed up by samsung cloud as well as in google drive.
Please help me with suggestions to recover the lost data.
Samsung s8 plus issues lossing pictures
Thought samsung is the best of the best in phones software and the rest all in one phone but clearly I was wrong I lost loads of pictures on my samsung s8 I sold yesterday and my samsung s8 plus now doing the same thing to lost 100plus pics to I'm going sell this one it's my contract phone but I don't care I just carry on paying it off but I get better phone then this that I can trust....best ones are Vodafone platinum 7 and Vodafone v8 so far are the best phones money can buy reliable to and trustworthy..... samsung makers are in software they need to do better much more improvements to
Please help me.
My problem was: suddenly my pictures disappeared from the Samsung Gallery App, but they do exist on several folders for ex. DCIM/Camera. Why arent they appearing inside Samsung Gallery? I did nothing different than what I usually do... I am so mad about this! I even did factory reset and I still cant see my pictures on Samsung Gallery
Same issue here. Just moved over from iPhone.
I've noticed that so far the pics affected have been in their own albums. One was hidden and one wasn't. 1 photo remains from the one that wasn't hidden. I think it only remains because I had texted the pic to someone.
Internal storage.
Developer Mode On.
Auto Update Off.
Have connected phone to a PC via USB prior to issue.
Images don't show in the file folders when I browse them from the My Files app, either. They're gone.
The other odd thing is this may have only started after changing this device name in About Phone.
Anyone else have a changed device name?
You guys should sync with Google Photos!

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