Black front screen bug - YotaPhone

Hi yota, I have a white version that is acting strange, I don't know if you can help me. Tried the latest RU and the latest EU but I don't think it comes down to that. It seems to be a root issue because during boot the color display doesn't come on. It seems random, but after rebooting 5 or 6 times, maybe more, after just holding the power button continuously it will eventually boot on the front. This made setup difficult too because it would ask to turn the phone over but nothing would happen. Eventually got through it with luck but it's a recurring issue and I would like a permanent solution...
I'm on EU1.124b while RU is up to 1.99 is this just actually reflecting anything or are they technically the same? Neither help the fix, I was just wondering if both have I'm OTA updates
Thank you for the help.

Related

Odd Black Screen to White, Have to Reboot

So I'm trying to figure out what's going on but for some reason, maybe once a week I find myself getting a notification. When I click the power button, you can tell the screen turns on because it's not pure black but the LCD black. It then slowly starts to glow white and just hangs forcing me to reboot the device.
Has anyone else encountered this issue?
Much help would be appreciated.
:/
My next step is to flash a ROM (currently stock, just bootloader unlocked with root. Interestingly enough I don't recall unlocking wiping my device like it should..) hoping it will alleviate the problem, or should I just opt for an exchange from Google now? I'm passed my 15 day though ): ..

Phone works but backlight of the screen doesn't

Hello,
As you can see my issue is related to the screen... backlight always worked until some days ago where it failed somehow.
It started to fail when I flashed Stock Kitkat with the recovery but I don't think that it could be related...
My question is simple, did anyone faced this issue and resolved it?
My guess is that it has to be repaired but if there is a small chance it can be repaired from my side without opening it I'm willing to try it, otherwise it goes to reparation
[EDIT]
Apart from this issue the phone is working just fine, I mean it boots correctly, can enter in download/factory reset mode if I want too.
The only thing is if I adjust the brightness on the phone from Android nothing change, the phone is still dark and can hardly see what's in the screen.
[/EDIT]
Thanks in advance!

Screen stopped working with strange moments

Hi,
After Xmas I made factory reset with TWRP and I made an upgrade to CM13.(6.0)
It was working fine.
When I was trying to make next daily update, after reboot, screen became black and nothing shown up.
I was trying a lot of things since that moment.
When I was going back from service point (I really want to sort it out) when they told me it is probably LCD broken (i have broken glass, but 1 year ago, so I do not believe it can be screen),
when I take phone out I spotted that keys are highlighted so I swiped and it locked out and shown screen! it was working perferctly fine,
so I decided that it is best moment to flash newest CM to solve issues, but after reboot screen was black again.
I can enter download mode so it is visible in Odin, but screen is black in every mode.
There is only quick flash on screen when turning on and also really short moment of Samsung Galaxy logo which becoming dark quite quickly.
I flashed stock rom(5.0), but nothing changed, despite of that I know phone is turning on somehow because I hear music on turning on...
Can someone help?
I really doubt that it can be hardware issue.
Can it be something with BL ? How can I solve it...?

Color screen not coming on + VERY important note

Hi yota, I have a white version that is acting strange, I don't know if you can help me. Tried the latest RU and the latest EU but I don't think it comes down to that. It seems to be a root issue because during boot the color display doesn't come on. It seems random, but after rebooting 5 or 6 times, maybe more, after just holding the power button continuously it will eventually boot on the front. This made setup difficult too because it would ask to turn the phone over but nothing would happen. Eventually got through it with luck but it's a recurring issue and I would like a permanent solution...
Also I want to make it a note that nowhere in the threads did it say the Yotaflasher needs a "firmware" folder for the files to go in and not in the same directory as the executable, I feel like this is an important thing to have in the tutorial threads I'll say it here but it's going in those too.
EDIT: just realized I'm on EU1.124b while RU is up to 1.99 is this just actually reflecting anything or are they technically the same?
Thank you for the great device!

Black screen but the device still working

HELLO guys
i really need help now.
i was trying to test my screen i saw a red color on reading mode so i search how to test the screen, then i found this code *#*#2663#*#* Displays touch-screen version and *#*#0842#*#*Vibration and Backlight test after i use it the screen start to become dark and weird until it becomes black totally. i trying to login to bootloader or fast-boot but i can't see anything, i just feel the touch vibration on the screen and the led is working and the menu and back key look working too.
i tried to restart my device 50 times but still the same, first time i saw Oneplus logo then black but now when i restart nothing at all.
i never dropped my mobile or something, i received 10 days ago.
something weird happen i was trying to fix it than i heard i was calling so the mobile is working but the screen is black.
any help will be appreciated and thanks in advance
update
Maaalx said:
HELLO guys
i really need help now.
i was trying to test my screen i saw a red color on reading mode so i search how to test the screen, then i found this code *#*#2663#*#* Displays touch-screen version and *#*#0842#*#*Vibration and Backlight test after i use it the screen start to become dark and weird until it becomes black totally. i trying to login to bootloader or fast-boot but i can't see anything, i just feel the touch vibration on the screen and the led is working and the menu and back key look working too.
i tried to restart my device 50 times but still the same, first time i saw Oneplus logo then black but now when i restart nothing at all.
i never dropped my mobile or something, i received 10 days ago.
something weird happen i was trying to fix it than i heard i was calling so the mobile is working but the screen is black.
any help will be appreciated and thanks in advance
Click to expand...
Click to collapse
i try to flash it using msm download and the mobile start then start flash white and dark until become black again
https://youtu.be/45lxZMHy1Q4
https://youtu.be/rCW_AT0BFV4
is it a hardware issue?
It's a brand new phone. Can you contact OnePlus for support or an RMA?
my370z said:
It's a brand new phone. Can you contact OnePlus for support or an RMA?
Click to expand...
Click to collapse
I did, i am waiting for the respond
Something weird like that happened to me with the twilight app on my axon 7, but a reboot fixed it.. ??
There have been times with my past 5 phones where if I go below 15 percent battery the screen shuts off but the phone is still active.. Can get into recovery mode fine. Factory resets/clean install even with all same apps always fixed it. ?
Beyond that, I would definitely look into that RMA.
hello,
i have the same problem at oneplus 5t do you figure out solution :'(

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