Gap Gate - X Play Q&A, Help & Troubleshooting

There's a almost 1mm wide gap between the front glass and the plastic frame, on the right side of the front. I can see the glue in between. Also the glue is visible just below the upper lip, above the earpiece. Is there any safe way to melt these back on? Its really getting on my nerves. I got the device in this state. Its new, but its just some manufacturing defect. Anybody have some thoughts?

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[Q] Screen Separating from Chassis

Can anyone else see evidence of the screen separating from the chassis?
Mine is parting in the bottom left corner of the phone and the screen is starting to sit proud; see attached photos. As the glass is flat and I doubt it bends, the chassis/internals must have some residual stress from manufacture. It can be pushed back together but opens up again after a few seconds.
I'm awaiting advise from the seller (Elcell.co.uk)
Such damage
Screen Separating from Chassis
mine has the same problem.
I noticed that it is starting to get loose on my phone.
Also the T from the HTC brand on the back is getting loose.
I have the same on the topp
I don't have the problem (yet). I have my device only for 6 days...
same issue here
Thanks for pointing this out. I had my glass slightly lifted since i got this replacement unit. I thought it was just a slight misfit into the backcover. Now that you pointed this out, i notice the same peeling off on the bottom part of the glass. I press it down, and the phone got a solid feel.
Although it lifts up again after a while. The adhesive is not so strong.

Painted bezel / Zero-gap: Like? Dislike? Scrape it off?

The Moto X has an interesting glass front. The glass actually covers the entire face and "wraps" around the sides of the phone to the equator of the entire phone. This was commonly referred to as the "zero-gap" or "magic-glass" technology when I was first reading about the phone.
The bezel that we have appears to be painted onto the glass itself. Especially for people like me with the white face, the painted bezel effect really shows off a rather unsightly vertical gap between the painted bezel and the surface of the digitizer, which rests about .5 mm under the glass itself.
I wonder what the glass looks like under the painted bezel. If it was scraped off, do you think it would just be smooth glass enveloping the front of the phone? If so, I wonder why Motorola felt the need to paint the bezel on. That painted bezel looks really cheap to me.
I read rumors that it was wrap around glass but I really don't believe that to be the case - when tapping on it with a metal object, the "wrap around" area sounds distinctly plastic and on the top, you can actually see a distinct area where the plastic is taller than the glass that meets it.
It would be a lot more expensive to create a wrap-around glass piece than it would be to simply do some good plastic forming create tight bezels. I don't think it's glass at all - it's just plastic that's assembled with the glass to some tight tolerances.
Look here:
https://d3nevzfk7ii3be.cloudfront.net/igi/KidY6tB4P22vESDH.huge
Looks/sounds/feels like plastic to me.
binary visions said:
I read rumors that it was wrap around glass but I really don't believe that to be the case - when tapping on it with a metal object, the "wrap around" area sounds distinctly plastic and on the top, you can actually see a distinct area where the plastic is taller than the glass that meets it.
It would be a lot more expensive to create a wrap-around glass piece than it would be to simply do some good plastic forming create tight bezels. I don't think it's glass at all - it's just plastic that's assembled with the glass to some tight tolerances.
Look here:
https://d3nevzfk7ii3be.cloudfront.net/igi/KidY6tB4P22vESDH.huge
Looks/sounds/feels like plastic to me.
Click to expand...
Click to collapse
I disagree. While the teardown picture shows what appears to be plastic, there appears to be an additional layer of something covering the outer rim. Check the bottom right (and even bottom left) corner(s) shown in the picture. In the alternative, the "wrapped" portion of the glass simply doesn't go as far as the equator.
I'm virtually certain there is some "wrapping" going on, largely due to the fact that I'm dealing with a white face. I will stake my life on the fact that there is no horizontal meeting between the glass and the bezel (on the flat portion of the face). I can actually see under the painted bezel and see no leading edge of plastic. The glass just goes until I can't see any further. I agree with you that it sounds like plastic when tapped with metal (I just tested it myself), but that can be easily explained by the mere fact that it is painted with some plastic-like substance.
Finally, I think your statement that the bezel is raised only supports the idea that the bezel is painted atop the surface of the glass. If it weren't, you could theoretically have it be level with the glass, though not necessarily. I really wish someone's teardown would show a close picture of the glass.
its not painted glass or wrap around glass. its a plastic bezel. i know becasue i can lift mine up with my fingernail
I have a white front too. At first I was too a bit angry about that shadow where glass touches the plastic/color, but I learned to live with it I don't really think it is just color. Maybe it's some really thin plastic bezel on top of the glass, but certainly not color. Try to look at some crashtests of Moto X. If you look at damaged bezel, you can see it's not just color but something more solid
eyc said:
I agree with you that it sounds like plastic when tapped with metal (I just tested it myself), but that can be easily explained by the mere fact that it is painted with some plastic-like substance.
Click to expand...
Click to collapse
No, it wouldn't. Painting a glass surface with plastic doesn't make it resonate like plastic. Especially not at the thin layers we're talking about.
Finally, I think your statement that the bezel is raised only supports the idea that the bezel is painted atop the surface of the glass.
Click to expand...
Click to collapse
To raise that tiny little piece of bevel on the top and bottom of the phone, and do all of this wrapping, would be very expensive since it would be pretty sophisticated forming, and from an engineering standpoint, it's a bad idea.
I'd lay money on it being plastic. Easy test, though - go ahead and scrape off your paint and we'll see. I'm not going to do it on mine, though, since it's plastic and will look like hell after that
murso74 said:
its not painted glass or wrap around glass. its a plastic bezel. i know becasue i can lift mine up with my fingernail
Click to expand...
Click to collapse
Well, then. I stand corrected. What do you see when you lift it up? Does the glass extend a tad past the plastic bezel? I guess the plastic bezel is just really thin and tapers off into paper-thinness at the very edge where you see the glass.
eyc said:
Well, then. I stand corrected. What do you see when you lift it up? Does the glass extend a tad past the plastic bezel? I guess the plastic bezel is just really thin and tapers off into paper-thinness at the very edge where you see the glass.
Click to expand...
Click to collapse
Honestly I can't really tell... Seems like plastic. I can slip my thumb nail between the side glasss and the plastic bezel, but I don't really want to pull to hard. I've been meaning to call moto about a replacement
Sent from my XT1058 using Tapatalk
This was one of their marketing things at launch it's zero gap where they "fused" the plastic bezel to the glass for that zero gap feel. The problem is that the bezel doesn't come all the way to the edge of the display so it does create an odd line. This is far more obvious on white than black on black it can only really been seen in direct sunlight.
"Motorola’s unique materials story continues on the front with a fused glass-plastic layer. The front glass and touch panel are fused into the plastic lip which rings the top side of the Moto X. They’re not separate parts, but literally fused together into one. Motorola is very proud of this feature since it results in one unbroken surface instead of the usual pressure-fit plastic ring affair with a raised section or gap."
http://www.anandtech.com/show/7235/moto-x-review
It's plastic. I'm actually quite surprised it's being debated.
Sent from my Nexus 5 using XDA Premium 4 mobile app

E970 screen on nexus 4

I got my hands a E970 screen with a cracked digitizer. I hoped to use it to replace my cracked E960 screen,with a cheap 30 buck digitizer. So I carefully checked the pin-outs and it looked good. I then plugged it in and what do you know,worked just fine. So for what its worth,if its useful to anyone else,the LCD screen from an E970 will in fact work in an E960. Unfortunately it didnt work out. The screen,like the nexus 4 display,was glued t the front frame. I tried getting it out and ended up destroying the lcd. However,I did experiment with heating the front and separating it with a molybdenum wire. That part seemed to go smoothly. If anyone else has to do this,heres my best suggestion. Get some sandpaper,perhaps 80 grit and glue it to a board. Then sand the edge,moving parallel to the plane of the screen until you have ground away the frame and exposed the edge of the glass digitizer. Repeat on all four sides. This way you should be able to get to the adhesive under the digitizer without further cracking any glass. Remember,the front of the digitizer is cracked,so the lcd is vulnerable. I would get a piece of window glass and cut it to about the same size as the glass digitizer. Then used adhesive transfer tape to bond it to the front cracked glass.
Keep in mind,Ive not separated one successfully yet,so this is a combination of a report of my experiments and my educated guess on how to proceed in the future. It goes back to a previous attempt I did on a broken LCD. I conjectured that if I were to separate the plastic digitizer from the FRONT glass,I could more easily peel it away from the LCD. SO I took separated about a mm of the digitizer from the front glass. Then I ran a qtip dipped in acetone along the edge. The acetone was drawn into the gap by capilary action. I then waited a few minutes,repeated the acetone dipped qtip procedure,and then carefully slid the corner of the foil coated plastic package of a nicotine patch through the gap. The packet is very very thin,way thinner than a credit card,but very stiff. It easily removed another mm or so of the adhesive,and better still,left a gap,so that your not forcing the display to bend. This went well until I got near the last half inch of a shard of glass,about 1/3 of the way up the display. At that point,I applied a bit of upward force and that shard,about two inches long,with a sharp point,held only by a the last half inch by perhaps 1/3 inch section of adhesive shattered the LCD under the point. The lesson learned is,a cracked digitizer is going to have this lever effect on the shards that crack the lcd with a tiny amount of force due to the combination of the long lever arm and sharp point. So the glass is to hold that all together and keep it from doing the lever thing.
My experience tells me that ,yes,those techniques you see on the internet with the credit card and the heat gun MIGHT work,but your going to need a lot of skill. And that skill is developed by trashing DOZENS of LCDs. And its still not going to be 100%. Probably no more than 50%. My guess is that these were developed by people who repair these for a living. If you do,then you probably have a big box of broken displays. Some only have broken digitizers,some broken LCDs,and you think "If I had a way to reuse some of these parts,I could make a bunch of extra money" so you start with the broken ones,and then when you get something that works,even 50% of the time,you can make 50 bucks or more extra profit per screen you can fix,from parts that were previously worthless junk to you.
But I want something 100%,not for my nexus,but because more and more phones are made like this,and in the future they all will be. So I want to make a procedure that will fix it all the time. So far,I suspect that you have to choose one part to save. Either the frame or the LCD digitizer stack. I may try working around the edge with a plastic tool and heat with a glass bonded to the front and see if I can get the glass free of the frame without destroying the LCD,but Im not optimistic,first Id like a sure fire way to save an LCD.
My feeling is that if you bond the front glass to a ridged substrate,you can then use the sandpaper to grind the edge away. If you do it parallel to the plane of the screen,it should be very gentle on the display,avoiding any damage. Then you can perhaps with the aid of heat,cut the digitizer away from the frame. Im thinking at this point,you need a screen separator.
So Im going to make one. My plan is that I will make a device from plywood. It will have a backing and a part that slides. The part that slides will have a heated piece of aluminum with a thermostat that holds it at 175F and an inductive heating coil behind the aluminum. This "carriage" will slide back and forth,and there will be an guide that will constrain its motion to one axis. The "carriage" will actually be made from two blocks,one that will be in the guide,then a second that bolts to that,using some studs,and washers and wing nuts. Between these two plywood layers,I will uses sheets of paper as shims to adjust the height so that a 0.08mm molybdenum wire (I have 100' of it I got off ebay) is at the right height to separate the screen. The screen will be stuck to the glass with adhesive transfer tape,the edges ground away,then mounted to the separator with adhesive transfer tape,and shimmed to the right height. I can then heat it to temperature (the glue *I* use SHOULD be strong enough to hold it in place,if not,I just buy one of the higher temp adhesives. I can then separate the digitizer from the front glass AND the frame. At that point,the LCD should be free of the frame. Now,if the digitizer is OK,I can simply ,carefully clean the adhesive off of it and repair it using a 12 dollar front glass.
Some people use optically clear adhesive that is uv cured,because its easier to get a bubble free bond without a vacuum oven or autoclave so I will just use an optically clear adhesive transfer tape. I however have access to a vacuum oven at work,so I'm good to go. Even if I did not,I suspect that there are other options. I might try one of those vacuum storage containers they sell at target that go with those "food saver" vacuum packers. (I want one anyway to freeze food in,very handy. Buy 40lbs of chicken breasts when they come on sale for 1.89 a lb and freeze them! Pays for itself in no time) My hope would be that ,perhaps of first heated to say 180F or so,then placed on paper to avoid melting the plastic container ,you and a vacuum pulled,it would remove the bubbles. But I have access to the oven so I don't care much about that.
If not,then I can probably make sure the wire is on the other side of the digitizer and separate it from the lcd instead. Then the same procedure can be used to bond the LCD to a new digitizer/glass assembly. But first I need to find some more broken LCDs to play with. But hopefully my experiences will help others in their quest. The end result of what I have determined though is,Im going to have to make the separator,becuase while its obvious that its POSSIBLE without it,its just not reliable or practical.

My experience on water

So
I usually wash my phone once in a while but this time I don't know what happened after washing my phone lost reception and I know something was wrong and I also noticed some water has seeped into the phone top right corner and I made sure the flaps were closed. I switched off the phone and kept the phone to dry and after about 6 hours switched on and I noticed it has become better but battery started heating too much I thought its the end of my phone, but later it was fine
But the water mark still persist on the display but it's fine as long as the phone works perfect .
What portion of the screen is watermarked?
I have two Z2's and on both of them the rear glass has began to separate slightly from the frame adjacent to the USB socket. It's the same place on both of them and can be felt by running a fingernail across the glass to the frame edge; the raised part of the frame can be felt more around the rest of the glass than it can near to the USB socket.
Once a week I carefully heat the rear glass slightly then clamp the phone between a wood/foam sandwich for an hour, it helps keep the glass more firmly attached. It's crazy that I have to do that on a high-end phone, it's definitely a design flaw.
I also wash them with warm water and have had no problems so far.
rubiicon59 said:
What portion of the screen is watermarked?
I have two Z2's and on both of them the rear glass has began to separate slightly from the frame adjacent to the USB socket. It's the same place on both of them and can be felt by running a fingernail across the glass to the frame edge; the raised part of the frame can be felt more around the rest of the glass than it can near to the USB socket.
Once a week I carefully heat the rear glass slightly then clamp the phone between a wood/foam sandwich for an hour, it helps keep the glass more firmly attached. It's crazy that I have to do that on a high-end phone, it's definitely a design flaw.
I also wash them with warm water and have had no problems so far.
Click to expand...
Click to collapse
The top right corner
It's definitely cured although the mark is slightly visible
Am not dipping/washing this phone again
So that's the opposite side to the USB socket.
Maybe a leak from the sd card cover or the camera lens.
A good cleaning medium is glass cleaner spray, a little on a rag works well for removing all fingerprints and marks, then a buff with a microfiber cloth will bring it up like new.
I spilled a non conductive heptane based chemical on my phone by accident, sadly if something leaks even for a little they will ruin the screen mostly, i have a ugly "watermark" too on the right side too, glad im going to buy the XZ the next month.
rubiicon59 said:
So that's the opposite side to the USB socket.
Maybe a leak from the sd card cover or the camera lens.
A good cleaning medium is glass cleaner spray, a little on a rag works well for removing all fingerprints and marks, then a buff with a microfiber cloth will bring it up like new.
Click to expand...
Click to collapse
Yeah it could be
If the leak occured through the camera lens, isn't the camera lens supposed to look hazy/moisture ?
rubiicon59 said:
What portion of the screen is watermarked?
I have two Z2's and on both of them the rear glass has began to separate slightly from the frame adjacent to the USB socket. It's the same place on both of them and can be felt by running a fingernail across the glass to the frame edge; the raised part of the frame can be felt more around the rest of the glass than it can near to the USB socket.
Once a week I carefully heat the rear glass slightly then clamp the phone between a wood/foam sandwich for an hour, it helps keep the glass more firmly attached. It's crazy that I have to do that on a high-end phone, it's definitely a design flaw.
I also wash them with warm water and have had no problems so far.
Click to expand...
Click to collapse
How do you heat the rear glass? I have the same problem, but when using the phone with a case on it the glass doesn't come off.
I use a heatgun on a low setting.
The glass hasn't separated yet, it's more like the beginning of separation, so I'm trying to keep it in check.
Regarding the lens, if you managed to totally dry your phone I think the lens would look normal and clear.
Also I've looked at some internal pics of the Z2 and the area where the rear glass is starting to separate corresponds with the two NFC spring contacts on the motherboard.
I've bought my Z2 in 06/14 and I wash it with soap and warm water once a week since then.
Had no problems at all. :good::fingers-crossed:
SONY is the best. I don't think I'll ever buy a NON-waterproof phone.

buying a g6 with broken camera glass...

Getting it for 200aud..
Can replace the glass piece for about 10 off eBay.
My question is how tight that area is in general in terms of the ip68 rating, consisting that the "glass" is just an adhesive. I.e. is the rating still intact
jewnersey said:
Getting it for 200aud..
Can replace the glass piece for about 10 off eBay.
My question is how tight that area is in general in terms of the ip68 rating, consisting that the "glass" is just an adhesive. I.e. is the rating still intact
Click to expand...
Click to collapse
if you only replace the glass from the camera and if you replace it with the ORIGINAL part, then you will have the IP rating the same way, BUT...if you buy cheap glass with cheap adhesive...i didnt know how it takes the IP at same level, and how long it will take to lose the glue and maybe crack again.
Better safe than sorrow...
see this: https://www.youtube.com/watch?v=6qfQ1TH_KBs
It's very tight. I bought one for a 3rd the price of new the glue was discolored, but the glass was otherwise ok.
Love Jerry's Videos. But he'd already removed that lens, and had an appropriate crack to help leverage up a piece of the glass. I couldn't even get a scalpel blade under the edge let alone a box cutter, I'm quite dexterous. Before I replaced mine I watched someone jam a spudger down there to get it out. Maybe my spudger wasn't thin enough but I could see the main back glass flexing while I did it so I tried something different..
I realize yours is pre-cracked, but just detailing everything I did.
What worked for me:
1) apply just enough force between the lens and the edge, you want a crack to extend outward to the edge, but avoid having dust near the actual camera lens. Saw a video of someone puncturing a hole right where the camera lens is - not smart if you like clear pictures.
2) clean all dust now!
3) take out a shard from the edge with tweezers being careful to not puncture the tape on the under side
4) heat lens then apply a cut and shaped piece of tape on top of the lens to hold in any dust when you peel.
5) place tweezers into the edge in the hole you made where the shard was, try not to put pressure on the back glass - mine was surprisingly tough, ymmv.
6) peel the edge of the under tape slowly upward try not to bend much or the glass will make a ton of dust.
7) vacuum and use compressed air around the opening.
Hope that helps.
Thanks for the comments. New glass arrives tomorrow so I'll be going through the process then. Seems pretty straightforward, but yes, probably will avoid submerging it etc just to be safe.
As far as cleaning the lens, I will use acetone (cotton balls) and compressed air. Good?
No acetone, just alcool
Just an FYI: Thin solvent liquids like alcohol will seep in the gap between the lens cover and the glass back and onto the sticky reflective tape discoloring it. I've seen it a bunch of times with the G6, the effect is worse with replacement lens covers as there isn't any adhesive on the edge.
If I was to redo this job, I'd consider using some B-7000 applied with a tiny brush around the thin edge of the lens cover to seal it. Once dry I wouldn't be concerned about cleaning with alcohol. Maybe depends how obsessive you are lol.
As always YMMV, hope the replacement goes well.
Pic shows discoloration around the edge.
https://i.imgur.com/6JB3uuc.jpg

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