Hello all, I my phone started turning itself off and back in about a week ago and today whenever I hold the home button down to bring up the task manager, this error message pops up. I've tried wiping the cache from r the recovery menu, and doing a delete data/factory reset. The reset seemed to work until my phone started updating and I imported my contacts from SD card. Now, once again the error message comes up whenever I hold down the home button. Could it be an update causing this, or did the virus come back when I imported my contacts? Any thoughts or suggestions would be appreciated. I should mention that I'm using the straight talk version of the S4.
The new google app update is causing this problem. Either turn it off via app manager or unistall the update
My husband and i both have the galaxy S4. We also noticed this issue around the same day you posted this! Have you figured anything out? Or fixed the problem?
Related
Hey guys, I tried searching for a possible solution but im all out of ideas. I just got this phone a little over 2 weeks ago (crappy right) and it just started acting up on me and progressively getting worse. Its firmware version 1.1 and its RC33, so the newest update aside from cupcake. This started maybe 2 days ago with my maps application randomly crashing after going to street view and once it force closes it doesnt open again. So I figured do a factory reset. The first thing I do is open maps, go to laitude load my friends and boom force close again... wont open... factory reset... now as soon as the phone starts doing initial setup, google maps force closes, without me pushing a button. Ive called tmobile and they offered to ship out a new phone for me but ive been hoping that I get the cupcake update soon so maybe this issue will be fixed without having to get a refurb phone. Tonight I found out that I can download an update and rename it and use alt L to load the RC33 update. I did that, did a wipe and it is still wanting to force close before I put in my login info for google... I dont understand it at all... Also, I have an application that automatically installs (antivirus) every time I factory reset and Id like to get that permantely removed and foobook and Facebook Sync download all by themselves and install randomly after a reset aswell. I dont want to have to root the phone (yet) just because I want to keep the waranty and I dont want a new phone... anyone have any ideas on how to fix this one? maybe downgrade my RC and upgrade again? any help is appreciated.. THANKS!!!
I'm having this prob too and there's a thread on google com about it but no solution. Still no ideas? I thought mine may be to do with 1.51 update I just did but I've not used Maps for weeks before this so may not be linked.
Dayz
Dunno if my problem was the same as yours but I did solve mine by clearing the data and the cache in Applications manager in settings.
I did a soft reset just to make sure - then I tried maps again and I was up and running (with Latitude too as I'd just installed JF1.51 Cupcake.
Worth a try? I have Caches on SD but am not sure if they still are as sometimes a reset thru Apps manager breaks the Cache to SD links.
Dayz
Hi,
The problem that I have is that everytime I turn on my S4 "Messages" crashes and afterwards "com.android.phone" keeps crashing.
It started when I was on Google Chrome Beta where I got a few crash notifications (I think it was 2, don't remember). I didn't think much about it then, but when I went to the Play Store to install Chrome, where it said it was already installed. Recently I have removed a lot of the bloatware including Chrome on the S4 and nothing happened by it and I have restarted my phone a few times after that. But in the Play Store when I clicked on the uninstall button it got stuck on uninstalling (most likely because it wasn't installed in the first place) and when I restarted my phone thinking it might solve the problem. The whole problem with "Messages" crashing and afterwards "com.android.phone" crashing again and again, started.
Now I have to keep Flight mode turned on or I can't even use my mobile.
I have tried following solutions:
- Wiped Cache & Dalvik Cache
- Factory Reset
- Reinstalled all the bloatware
- Reinserted SIM card
- Removed sdcard
My phone is a Samsung Galaxy S4 I9505 (XXUAMDM) - Root - Stock rom
I hope someone can help me figure out how to fix this.
I found out what the problem was. I didn't reinstall all the bloatware. I only got the first 20 installed instead of them all. So now it works again.
Hello!
Please help, this is driving me insane.I've had a galaxy S4 for almost a year now. I had it rooted and ****ed around with it a bit, it was all good. Then I was running low on space and got a disk checker or whatever it's called to show me how my space was being used. A lot of it was in caches. I downloaded a file manager and went on a cache deleting spree. One of the caches I deleted was google. Ever since that day everytime I start my phone:
Samsung Link has stopped
Dropbox has stopped
Google + has stopped
Google search has stopped
The phone in general just worked extremely ****ty.So I decided today that it was time for a factory reset. I run it, all good. The phone restarts in factory settings.. and I get the exact same error messages. ?So I decided that I would do the hard reset. Shut it off, volume up + home + power, wipe/delete all data. EXACT SAME PROBLEM. WHAT?How is that possible? I wipe my phone completely and end up with the same problems? How do I reinstall the OS? Since I'm going to be uninstalling the OS completely (probably the only solution to my problems), is there anyway to get a nice clean OS? And not the one full of bloatware from my carrier? I really just want to start over from a fresh OS.
I also tried just running a software update, but I got the error message 'this phone has been modified and cannot be updated'. I guess that's because it's rooted..
Thank you for your help
Hello everyone,
I woke up this morning and my phone, not flashed or messed with has this annoying error "unfortunately phone has stopped" and it won't go away, i keep pressing OK but it comes right back(less than a second). I went to application manager and stopped all 3 "Phone" icons under all applications and cleared data. I have a galaxy s5, Can anyone please help me with this issue? I don't get incoming calls or anything.
Any help is greatly appreciated, thanks
Try each step, and move on to the next if first step doesn't work.
1- Turn off the phone and pull the battery
2- boot to recovery and clear cache
3- boot to recovery and clear cache and factory reset ( back up your apps and files!)
4- download stock firmware and flash via Odin or just install Samsung kies3 and do a fresh ROM install (erases everything, backup first)
sanquipanqui said:
Hello everyone,
I woke up this morning and my phone, not flashed or messed with has this annoying error "unfortunately phone has stopped" and it won't go away, i keep pressing OK but it comes right back(less than a second). I went to application manager and stopped all 3 "Phone" icons under all applications and cleared data. I have a galaxy s5, Can anyone please help me with this issue? I don't get incoming calls or anything.
Any help is greatly appreciated, thanks
Click to expand...
Click to collapse
I had a similar thing happen to me today. Clearing the cache did not help. What helped, which I came about by chance, was to click OK and immediately open the PHONE app. BTW, I have the galaxy S5 running Lollipop.
Fixed GS5 "Unfortunately Phone has stopped"
matchaze said:
I had a similar thing happen to me today. Clearing the cache did not help. What helped, which I came about by chance, was to click OK and immediately open the PHONE app. BTW, I have the galaxy S5 running Lollipop.
Click to expand...
Click to collapse
Thank You very much. I had the same problem today and your suggestion fixed it.
Glad I didn't have to do a factory reset. Clearing cache didn't work.
Must be a lollipop bug.
matchaze said:
I had a similar thing happen to me today. Clearing the cache did not help. What helped, which I came about by chance, was to click OK and immediately open the PHONE app. BTW, I have the galaxy S5 running Lollipop.
Click to expand...
Click to collapse
Thanks for the tip! I had the EXACT same problem tonight with my stock T-Mobile Galaxy S5 running Lollipop. T-Mobile Support went straight to the Factory Reset card, which I didn't want to do, so I tapped OK to dismiss the message and then quickly tapped the phone app to start it up before the message came back. So far, the message hasn't returned.
I'm seeing lots of reports of this error in a lot of forums, most of them occurring in the past few days. I'm wondering if there's been an update or something causing this problem. It seems to crop up on different devices and different carriers.
-rrinn
Thanks immensely
matchaze said:
I had a similar thing happen to me today. Clearing the cache did not help. What helped, which I came about by chance, was to click OK and immediately open the PHONE app. BTW, I have the galaxy S5 running Lollipop.
Click to expand...
Click to collapse
I had this when I woke up this morning and couldn't do anything at all as it pops back up before I lift my finger from the OK button.
Managed to finally get the phone icon clicked and the phone app opened behind the stupid error dialog- pressed OK again and actually get to use my phone now!
Thanks so much!
HI Everyone, I am having this issue with my Note 3.
About six months ago I flashed the Lollipop software.
I backed up my S note files and could not recover them till I worked out this week they were in a zip file on my Google Drive.
Today I tried to get them back by downloading the Titanium file and restoring once I got Titanium working again.
I had to change my SuperSU too allow grant always and block Knox to allow Titanium to have root access.
Anyway, I tried restoring the file and it sat for about half an hour just saying it was restoring.
Then the phone shut off and restarted again.
Now I am constantly getting the Sorry S Note has crashed notification at 1 second intervals. I can see the phone is loading software in the background, but I cannot turn the notification off long enough to press anything else. It wont stop looping.
I have tried booting into recovery and wiping the cache and partition and factory reset. When the phone rebooted, it showed me the first setup page you see when you first start your phone for the first time, so I know the factory reset worked, but immediately the error started popping up again.
I tried booting into safe mode, and it still flashed up.
When you press ok, the notification immediately comes back again, so you have no time to do anything else.
You cannot go into settings, or press any other buttons, another notification shows up right away.
I am currently downloading a new firmware because I think this will be the only solution, has anyone else had this issue, if so how did you fix it, or will the new firmware be the only way?
Can you add screenshots pls?
*COUNCIL: S-Note use 2 folders that have to be in your internal memory: S Note Export (empty) and SnoteData (where you put your .spd files).