Database Users

[FROM HTC] No future updates to correct camera issues.

Hello guys,
I have contacted HTC asking them some questions, including the over contrasted pictures and whitebalance issues in the camera, oh and the pink tone as well. Here is their reply :
"Regarding the camera issue, kindly be informed that unfortunately there will not be any other updates for this issue but it is recommended that you follow the steps below to minimize the effect of this issue:
1. Under certain lighting conditions, especially indoors, the color of your picture may be tinted. In order to prevent this, try to ensure you have the flash enabled and enough ambient light to take pictures. To enable the flash, please press HOME, and then slide to Pictures and Video. In the top right of the screen press the Camera icon to launch the camera. Your phone will automatically rotate into landscape mode. Then press the lightning bolt to turn on the flash.
If your phone has less than 30% power remaining, your flash has been automatically disabled to prevent users from accidentally using their remaining battery life while using the camera. Please charge your phone to over 30% to re-enable the flash.
2. You may consider turning down the saturation on your camera. Turning the saturation down will remove the reddish tint from the center of the photograph.
To turn down saturation please press HOME, then slide to the Photos and Videos tab. Tap the Photo Icon > Menu Icon in the lower right corner > Gears Icon (settings) > Advanced Icon > then tap the right arrow 2 times to go to page 3. Then tap Image Properties > Saturation > then press the “-“(minus) icon to adjust saturation. "
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I also asked about battery drainage, and they replied :
As for the Battery issue, kindly follow the steps below to check that the batter of your handset is working fine:
1. Charge the battery to 100%.
2. Start > Settings > System tab >Task Manager,Disable from running or uninstall any 3rd party applications
3. Start > Wireless controls, disable all connectivity (Data/Wi Fi/Bluetooth),
4. Start > Settings > Connections > Wi-Fi > Advanced> Power mode , put Power save Mode to “Best battery”
5. Start > Settings > Power > Backlight, select Auto adjust backlight
6. Start > Settings > Power > Advanced, check Turn off backlight if device is not in use and choose the timeout as 10 seconds.
7. Start > Settings >Personal > Phone > Network, set network type to Auto
8. Let phone stay idle for 1 hour and check battery capacity.
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For anyone who is awaiting the arabic support :
As for the Arabic language, kindly be informed that a Rom upgrade including the Arabic language is due to be released for HTC branded handsets around the 15th of this month.
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Hope anyone may benefit from this topic

Pink photose problem was solved with hotfix
What do you mean by white balance?
If your phone eat more then 4% in 10h (night) check if all apps which likes to synch auto over the web have sync option set to off.
With freds task manager you can check for apps wasting your battery.

The update did not fix the pink tone entirely, hence the HTC employee mentioning ways to minimize the issue

The hot fix did not work for me either, I think in fact it was better without applying it. Any way to reverse the hot fix?

lightning f1 said:
The hot fix did not work for me either, I think in fact it was better without applying it. Any way to reverse the hot fix?
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Just remove it in add/remove programs.

2. You may consider turning down the saturation on your camera. Turning the saturation down will remove the reddish tint from the center of the photograph.
To turn down saturation please press HOME, then slide to the Photos and Videos tab. Tap the Photo Icon > Menu Icon in the lower right corner > Gears Icon (settings) > Advanced Icon > then tap the right arrow 2 times to go to page 3. Then tap Image Properties > Saturation > then press the “-“(minus) icon to adjust saturation. "
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Hahaha!!! ROFL!!! What a copout! That's the biggest load of pap I've ever heard. Basically, if you don't like the pink blotch in the middle of your pictures, take shots that look virtually black and white instead
Are they actually being serious with these responses?

My Leo is a Barbie Camera
This picture was taken with the supposed "Hot Fix" installed! I am a little embarrassing to send anybody these kind of pictures. I miss my SE X1 camera; and did not expect HTC to have the same quality as Sony's camera; but i do expect a usable camera.

FunMCRider said:
This picture was taken with the supposed "Hot Fix" installed! I am a little embarrassing to send anybody these kind of pictures. I miss my SE X1 camera; and did not expect HTC to have the same quality as Sony's camera; but i do expect a usable camera.
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you need to return your HD2, the cam is fooked. thats not a pink spot..!!

beyondthought said:
you need to return your HD2, the cam is fooked. thats not a pink spot..!!
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sarcasm dude sarcasm
its a joke

str0g said:
With freds task manager you can check for apps wasting your battery.
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Coud you please add the cab to this topic? I didn't find the task manager you were talking about.
Thanks in advance.

If I read the HTC email correctly, he's saying that there won't be any other fixes to address the "pink blob" issue - he's not completely ruling out any future fix for any camera issue (which is what the subject line of this thread suggests). I'll be deeply dissapointed if they never address the massive over-exposure on flash shots. (OP might like to write back and point out that using the flash is generally impossible because of the over-exposure problem, and that consequently HTC's advice sucks).

[Q] Notes 3 camera app all setting menu is missing

I don;t know what happened to my notes 3 ,recently I notified all setting menu for camera,under camera was gone,no such an option for camera,video and setting.also I'm not able to edit photos from here or choose different sense for the photos.
can you please advise how I can re-enable this menu option?
thank you.

Camera settings missing...
Hey guys,
I have a question I update from 4.3 to 4.4.2, I've root the phone and I have some shortcomings:
1). The camera has no settings.
2). When you go into the alarm settings are no options like in Android 4.3
3). In alarm section, missing tab dock, a kind of screensaver that was current month, the weather and some optional shortcuts. That missing too.
The problem is KitKat 4.4.2 or is because I rooted?
(Since I have studied, I noticed that it is a bug of android)
If anyone has encountered the same problem and it was resolved please contact me.
Thanks in advance.

jackyca said:
I don;t know what happened to my notes 3 ,recently I notified all setting menu for camera,under camera was gone,no such an option for camera,video and setting.also I'm not able to edit photos from here or choose different sense for the photos.
can you please advise how I can re-enable this menu option?
thank you.
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Downlaod a Samsung based custom rom and extract it with 7-zip and look for the camera app apk. Copy it and place it in system/apps and reboot. That should fix it or look on Google for the Note 3 4.4.2 camera app.

jackyca said:
I don;t know what happened to my notes 3 ,recently I notified all setting menu for camera,under camera was gone,no such an option for camera,video and setting.also I'm not able to edit photos from here or choose different sense for the photos.
can you please advise how I can re-enable this menu option?
thank you.
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what is ur problem again??? my camera app just look exactly like the screenshot u uploaded...what setting is missing?? everythng looks fine to me

ch0c0lateb0yctg said:
what is ur problem again??? my camera app just look exactly like the screenshot u uploaded...what setting is missing?? everythng looks fine to me
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I have no feature of phone choose,like sports, beauty, landscape,etc. and there supposed an option to choose when take picture,shut sounds off option.but nothing there.have to reset phone to get it back. I didn't want to reset phone last time. but I have to reset the phone.
anyway. Is there any option to setup take a photo by using side key like volume up/down?

Marshmallow update change log

I couldn't find any change log for this update.. So I need your help to make one..
This is the changes that I noticed while using my phone:
* android 6.0 known features: doze, app permission and now on tap.
* notifications toggles UI changes along with new animation.
* lock screen now display network name in the notifications bar.
* new screen off animation (transform to black and white with zoom out)
* emojis: HTC now uses stander Google emojis.(I miss HTC's emojis)
* contact sharing: you can share to contacts directly form the sharing menu (at least for telegram for now)
* notification icons are now smaller.
* adoptable storage: format SD card as internal storage.
* memory setting: new memory setting in settings.
* clear all in notifications drop down.
* new keyboard and Daimler themes.
* HTC calculator removed. Google calculator is here.(it's nicer)
* new drop down menus animation.
* HTC music fixed:while using earpiece, double tap earpiece button will skip to next song.(on lollipop this action will start a call to the last person you called for some weird reason)
* flash light is now accessible from notification toggles.
* new sound controls UI , and priority profiles.
* editing info in people app is now better.
* sweeping up any heads-up notification , will not dismiss it, it will be safe in the notification drop down.
*The "Auto Sleep" mode for the screen timeout is gone. (@adotkdotjh liked that feature)
Please feel free to add any additional changes you have found.

The "Auto Sleep" mode for the screen timeout is gone too...I liked that feature =P

adotkdotjh said:
The "Auto Sleep" mode for the screen timeout is gone too...I liked that feature =P
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Well, I never used that feature! I didn't know what it meant at all.
*I added it to the main post.

michelmaxy said:
Well, I never used that feature! I didn't know what it meant at all.
*I added it to the main post.
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It uses the phone's accelerometer to detect whether it is being used or not. If the phone is moving ever so often while the screen is on, then screen does not turn off since that means the phone is being used (i.e. in your hand). No need to keep touching the screen every 30 seconds to keep the screen on. If the phone has not detected a movement for longer than a minute, then it is not being used, hence the screen turns off.
Very useful for reading long articles.

adotkdotjh said:
It uses the phone's accelerometer to detect whether it is being used or not. If the phone is moving ever so often while the screen is on, then screen does not turn off since that means the phone is being used (i.e. in your hand). No need to keep touching the screen every 30 seconds to keep the screen on. If the phone has not detected a movement for longer than a minute, then it is not being used, hence the screen turns off.
Very useful for reading long articles.
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It sounds like a pretty clever feature..that never been really mentioned a lot, (unlike smart stay from Samsung, even though "Auto Sleep" sounds like a far better, more thought out solution), I wonder why they removed it.

Is there still a Phone-Keyboard with the old Layout?
Attached a Screen.
Regards

This new page:
The sounds are noticeably louder and my media has finer grained volume control now.
Notification and Ringtone volume are now linked and cannot be unlinked. What a major bummer!
Sent from HTC One

th3 said:
The sounds are noticeably louder and my media has finer grained volume control now.
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I noticed that too. I also noticed that my phone is now a lot smoother than with lollipop using Google Now Launcher. Waiting a few days for the battery life

adotkdotjh said:
The "Auto Sleep" mode for the screen timeout is gone too...I liked that feature =P
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Seriously how they could remove such a useful feature....

AmberBoy said:
Seriously how they could remove such a useful feature....
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yeah i miss that one too

HTC BLASTER is removed it called android built in blaster
There is no ir learning

Can't customise power saver anymore
The 'turn off data after long periods of inactivity' is also gone, maybe in favour of doze

Can anyone have a short check at the Phone Keyboard Layout?

I can't to enter in RECOVERY? Anybody noticed that?

sartox said:
Can anyone have a short check at the Phone Keyboard Layout?
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It's not there my friend.. I couldn't find it..
I even never know it existed.

Under manage apps sort by size option is gone.
Under calendar people's birthdays calendar is gone
Opine to search under apps is gone.
Update storage option to SD card for apps like camera, messages, internet is gone

hemal_s33 said:
Under manage apps sort by size option is gone.
Under calendar people's birthdays calendar is gone
Opine to search under apps is gone.
Update storage option to SD card for apps like camera, messages, internet is gone
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Option to search apps exists in Google Search settings, also photos can still be saved to SD in camera settings

Yes but now you need to go to individual apps and change storage setting. Previously you could do it from one place
---------- Post added at 08:07 AM ---------- Previous post was at 08:07 AM ----------
Also in contacts/people app you do not see number of contacts for each account type

sartox said:
Is there still a Phone-Keyboard with the old Layout?
Attached a Screen.
Regards
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michelmaxy said:
It's not there my friend.. I couldn't find it..
I even never know it existed.
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It exists. Screenshot attached.

when i update my m8 to marshmallow.
anyone notice it
when my apps move to SD it will disabled automatically
then i gonna enable it will disabled it again.
and some apps it how disabled but i can run it.
how to solve it?

Camera settings gone

has anyone being ableto find the settings for the camera? been unable since MM update.
Thanks

What OS are you running? There are more than one ROM option available.
Hastily spouted for your befuddlement

if you're looking for camera options like focus/iso and so you've to select Manual Mode 1st by swping finger on screen

You opened the camera at the lock screen? then there's no settings

PhoenixNghi said:
You opened the camera at the lock screen? then there's no settings
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Does that count when using shortcuts?
mincaeuro said:
if you're looking for camera options like focus/iso and so you've to select Manual Mode 1st by swping finger on screen
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let me see if that works, thanks
Coug76 said:
What OS are you running? There are more than one ROM option available.
Hastily spouted for your befuddlement
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let's see, I have Oxygen 3.0.2 MM

Thanks guys, you were right, I have to open the camera from the icon, not using a shortcut to do it.
Thanks all

Camera Watermark Setting

I finally got around to poking at the camera software on the A7 and noticed a Watermark option. Oddly enough, when I try to flip the switch it doesn't turn on. Is anyone else having this issue or know what I'm doing wrong?

Works for me, and it puts the date and the text "by AXON" in the bottom right corner of the photo.

Puts the date but allows me to input whatever title I want with a subtitle and to set whatever colour I want...
I have the Chinese Axon 7, 4gb ram 128gb rom.

It finally started working for me. No idea why it wouldn't previously.

And now it's not working again. I also had the camera app freeze on me and had to reboot my phone.
So it turns out that if you open the camera app from the lock screen, you can't enable and disable the watermark. But if you open it from the app drawer you can.

Ogre6473 said:
And now it's not working again. I also had the camera app freeze on me and had to reboot my phone.
So it turns out that if you open the camera app from the lock screen, you can't enable and disable the watermark. But if you open it from the app drawer you can.
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Thanks for the tip :good: