Related
Installed CM7 on the EVO 4G three days ago and everything has been working fine. Until today when I went to turn my phone on, nothing happened. It vibrated like normal when its booting up, but nothing came up on the screen. Since then, nothing is happening at all. No charging light when plugged in, no sounds, no vibrations, nothing on the screen, not showing up on computer.
What do I try to get this thing to respond?
Did I cause this or is this a hardware problem that just happened to be about the same time I rooted this thing?
slackerlack said:
Installed CM7 on the EVO 4G three days ago and everything has been working fine. Until today when I went to turn my phone on, nothing happened. It vibrated like normal when its booting up, but nothing came up on the screen. Since then, nothing is happening at all. No charging light when plugged in, no sounds, no vibrations, nothing on the screen, not showing up on computer.
What do I try to get this thing to respond?
Did I cause this or is this a hardware problem that just happened to be about the same time I rooted this thing?
Click to expand...
Click to collapse
What method of rooting did you do? You try a battery pull and hold the power button down for 15 secs with the battery out and try to boot it.
reaper24 said:
What method of rooting did you do? You try a battery pull and hold the power button down for 15 secs with the battery out and try to boot it.
Click to expand...
Click to collapse
A bricked phone will have a red triangle looking thing that won't go away lol. One that doesn't respond is usally spanked silly lol. Tho there may still be hope your's isn't try the pull method on batt.
I pulled the battery, held power button and volume down while plugged into wall, no response. Should I leave it unplugged and not try the volume button with it?
slackerlack said:
I pulled the battery, held power button and volume down while plugged into wall, no response. Should I leave it unplugged and not try the volume button with it?
Click to expand...
Click to collapse
Try it without being plugged in and with battery out just hold power button down. Usally clears some big issues. If it doesn't work then it could be spanked. Bad unit.
slackerlack said:
I pulled the battery, held power button and volume down while plugged into wall, no response. Should I leave it unplugged and not try the volume button with it?
Click to expand...
Click to collapse
Do you have an extra battery to try out, or temporarily borrow from a friend? Are you sure your battery was charged up, and it didn't die? It sounds odd that it just did that out of the blue. I'd be suspicious of.a dead battery. They can die to the point that they will not take a charge, and they're totally dead.
Sent from my PC36100 using XDA App
k2buckley said:
Do you have an extra battery to try out, or temporarily borrow from a friend? Are you sure your battery was charged up, and it didn't die? It sounds odd that it just did that out of the blue. I'd be suspicious of.a dead battery. They can die to the point that they will not take a charge, and they're totally dead.
Sent from my PC36100 using XDA App
Click to expand...
Click to collapse
That's true lol SBC kernels can spank battery quicker. Id try new battery if it's not it then Id swap it out at sprint.
I do not have another battery to test with, I will have to go to a sprint store to do that. I dont have the unit with me to test tonight, but I will take these suggestions home with me. Thanks guys. Lets hope I didn't brick my girlfriends two week old EVO. She loved the Cyanogenmod that I put on there.
slackerlack said:
I do not have another battery to test with, I will have to go to a sprint store to do that. I dont have the unit with me to test tonight, but I will take these suggestions home with me. Thanks guys. Lets hope I didn't brick my girlfriends two week old EVO. She loved the Cyanogenmod that I put on there.
Click to expand...
Click to collapse
So what kernel were u running?
Sent from my PC36100 using XDA App
I placed my nexus 10 on charging yesterday, and after a while (2-4 hours later) when i came back, i found the device to be turned off, I tried the power button in all the combination with volume buttons, but still no luck (even held the power button for 3mins) I searched online, and couldnt find any help on other forums. Some said to keep it on charging overnight and then try powering it up. But still no luck.
I dont get any notification when i connect it to charger, although when i press the power button while connected the screen lights up, and battery charging sign shows up.
Any help would be greatly appreciated.
epicbearman said:
I placed my nexus 10 on charging yesterday, and after a while (2-4 hours later) when i came back, i found the device to be turned off, I tried the power button in all the combination with volume buttons, but still no luck (even held the power button for 3mins) I searched online, and couldnt find any help on other forums. Some said to keep it on charging overnight and then try powering it up. But still no luck.
I dont get any notification when i connect it to charger, although when i press the power button while connected the screen lights up, and battery charging sign shows up.
Any help would be greatly appreciated.
Click to expand...
Click to collapse
So you cannot even get to the recovery?
You ether over charged it (very unlikely to happen) or you have a faulty N10.
Sent from my Nexus 4
andyabc said:
So you cannot even get to the recovery?
You ether over charged it (very unlikely to happen) or you have a faulty N10.
Sent from my Nexus 4
Click to expand...
Click to collapse
No, can't even get to recovery. But i have been using the device for over two months now, nothing like this ever happened. What about the charging sign when i press the power button. It might be some kind of a sleep mode or something, no?
epicbearman said:
No, can't even get to recovery. But i have been using the device for over two months now, nothing like this ever happened. What about the charging sign when i press the power button. It might be some kind of a sleep mode or something, no?
Click to expand...
Click to collapse
Could be a bootloader corruption, software issue, hardware issue or some part of the hardware "thinks" that it is still on when it is not causing it to not switch on.
Have you noticed any issues before it just came off like extreme overheating?
Sent from my Nexus 4
andyabc said:
Could be a bootloader corruption, software issue, hardware issue or some part of the hardware "thinks" that it is still on when it is not causing it to not switch on.
Have you noticed any issues before it just came off like extreme overheating?
Sent from my Nexus 4
Click to expand...
Click to collapse
Well, yes the tablet was getting overheated after a long session of hd videos, or games, but that use to happen all the times.
I believe this is normally called a "Sleep of Death" or sometimes "screen off death". Hold power + vol up + vol down at the same time for 5 seconds and you should boot into fastboot. From there hit the power button to turn the tablet on. Then go about finding a better ROM/kernel combo that doesnt give you this problem.
EniGmA1987 said:
I believe this is normally called a "Sleep of Death" or sometimes "screen off death". Hold power + vol up + vol down at the same time for 5 seconds and you should boot into the bootloader. From there hit the power button to turn the tablet on. Then go about finding a better ROM/kernel combo that doesnt give you this problem.
Click to expand...
Click to collapse
Like i said, its not working i tried using that combination, it wouldnt budge. Screen wont even turn on.
EniGmA1987 said:
I believe this is normally called a "Sleep of Death" or sometimes "screen off death". Hold power + vol up + vol down at the same time for 5 seconds and you should boot into the bootloader. From there hit the power button to turn the tablet on. Then go about finding a better ROM/kernel combo that doesnt give you this problem.
Click to expand...
Click to collapse
You just need to press power and volume down to enter the bootloader.
Sent from my Nexus 4
---------- Post added at 11:35 PM ---------- Previous post was at 11:34 PM ----------
epicbearman said:
Like i said, its not working i tried using that combination, it wouldnt budge. Screen wont even turn on.
Click to expand...
Click to collapse
Try press and holding the power button for around 10 seconds and then try powering it up again.
Sent from my Nexus 4
Are you using the charger/cable that came with your device?
Its working.
Weird how it was taking any input from the power button though. I kept the tablet on charging over night and i tried turning it on in the morning and it worked.
Thank you all.
epicbearman said:
Its working.
Weird how it was taking any input from the power button though. I kept the tablet on charging over night and i tried turning it on in the morning and it worked.
Click to expand...
Click to collapse
I've had my Nexus 10 for less than a week, and this morning I encountered this problem. I was working on setting up syncing through an app called FolderSync and SugarSync. Syncing of one of the folders seemed to go into a loop. The device locked up completely a couple times. I got the process running again and left it running while I went for a workout. When I came back no way could I get it turned on.
I had tried all the things suggested here before checking here for help. I'll try your "solution" of leaving the device on charge overnight. If I can't get it going tomorrow morning I'll return it to Staples, where I bought it.
I have an iPad and have never encountered anything even close to these problems. Bought the Nexus 10 specifically to run the Vim Touch app for Android. The only Vim app for the iPad is horribly crippled.
Sounds like this thread pretty much exhausted the possibilities by the time epicbearman discovered his "solution," but if by chance anyone has any further suggestions I would be grateful.
Thanks,
Eric Weir
I had the exact problem as the OP and none of my chargers worked. I then googled and found someone that said to try to charge via their PC USB instead of the wall charger. I left it plugged into the USB for a couple of hours and the charge went to 4% ( so it must have been very dead ) and all is well.
I charged it via the usb charger, and connected it to my pc overnight. Try doing that.
Take off the back and disconnect the battery and reconnect it
Sent from my Nexus 4 @1.67 GHz on Stock 4.2.2
IRX120 said:
Take off the back and disconnect the battery and reconnect it
Click to expand...
Click to collapse
Thanks. If I'd gotten this in time, I suspect it would've worked. But when I couldn't get it started after trying everything else and leaving it on charge overnight, I returned it to Staples.
Will order a Nexus 7 from Google. If I can get Vim Touch running successfully---my reason for wanting an Android tablet---and I find the screen to small for heavy writing---I want to get by with a soft keyboard---I'll order another 10 and give the 7 to my daughter.
Thanks again,
Eric Weir
It seems there are already several threads about this seemingly common issue with this tablet, but I've tried the normal checks and still can't get any life out of my dad's nexus 7 whatsoever.
I've found several threads stating it's just a loose battery, but in this case it isn't. I've checked absolutely every single connection I can get to without removing the void if removed bits, and can't find anything suspect. However it still won't turn on, won't charge, etc. It's not a faulty charger or cable either, we've all got android in my immediate family and we can't get any life out of it with any lead or charger. It was simply working one day, it was turned off the way it always is once my dad had finished using it, and now it simply won't come back on again.
I also saw some people say to get it into bootloader mode by holding volume down and power straight after plugging it in, but that too does nothing whatsoever?
Does anyone know of anything else I can try, short of sending it back to Asus?
How long have you had it?
This sounds like something that should be addressed as a warranty situation, as anything else may be kludgy at best, and may fail again just after your warranty runs out.
I wouldn't really waste any more time.
JMnsHO.... :beer:
My dad has had it about half a year, maybe a little more. But he bought it from Comet, who no longer exist since they went under just after Christmas, so he can't return it to them now. Unless it'd just go straight to Asus instead.
I had exactly the same issue.......I fixed it by disconnecting the battery and reconnecting which by the sound of your post you have already tried.......you should be able to go straight to Asus for repair.......good luck....
Sent from my Evo 3D GSM using xda app-developers app
After probably 30 days it would need to go back to ASUS anyway.
As I'd said, I wouldn't waste more time fussing with it.
They'll take care of it and still preserve the balance of the warranty.
If you messed with it too much, you may find yourself with none at all, and on the hook for the cost of the repair.
Make the call.. :thumbup:
Well I've not done anything that shows I've been in there like I say, so any manufacturer warranty should still be intact. Same goes for the software too, not rooted, on the standard rom and kernel, etc.
I was just hoping I could fix it for my dad without having to send it off.
Not yet, but anything else would be more 'intrusive'.
How long have you been working on it?
Not long, only 10 minutes here or there to see if I could find something loose. I might check the voltage of it's battery to see if it's flat, and also check to see if any power is getting to the battery while charging. That'll help prove if the battery or it's control board is dead or not.
Just checked the battery over. It's a 3.7v battery according to the label, and my multimeter shows 3.7v, so the battery is fine with no loose connections. At the connector for the power button ribbon cable, I get the 1.8v that should trigger the tablet to power up when the power button is pressed, and the power button is good too, only showing continuity when pressed. Again, no loose connections. But the bloody thing still won't turn on.
Any more ideas?
When you say that you "tried all the normal checks", does that include all of the fixes listed in the sticky dedicated to this subject?
billykxda said:
When you say that you "tried all the normal checks", does that include all of the fixes listed in the sticky dedicated to this subject?
Click to expand...
Click to collapse
Yes, your thread is about a faulty or loose battery. As I've said, it's not a loose connection and I've now tested the battery too. Unless you can think of something that I've missed?
StuartTheFish said:
Yes, unless you can think of something I've missed.
Click to expand...
Click to collapse
That sticky has all of the well-researched methods of addressing the collection of related issues (won't turn on/won't turn off/battery status). It is not only about a faulty or loose battery - there's much more.
Give it a read and let me know if there's a fix in there for you.
billykxda said:
That sticky has all of the well-researched methods of addressing the collection of related issues (won't turn on/won't turn off/battery status). It is not only about a faulty or loose battery - there's much more.
Give it a read and let me know if there's a fix in there for you.
Click to expand...
Click to collapse
I have read it all, and unfortunately there's nothing in it for me.
If your able to get to bootloader maybe try to power off then let it charge for awhile then boot, or hold the power button for a good min
It won't turn on at all, so it can't get into the bootloader. Tried already.
StuartTheFish said:
It won't turn on at all, so it can't get into the bootloader. Tried already.
Click to expand...
Click to collapse
I know you tried almost everything in the box, but when you plug it in the wall and press and hold the power button do you see the screen light up but still black?
If yes ( hopefully ) then continue holding power button then press VOL down til arrow pointing with START appears. Cycle through with VOL down til you see power off and select.
After it shuts down unplug from wall and replug and let it sit for a long awhile
If this didn't help at all sorry......good luck....warranty?
RubbleTea said:
I know you tried almost everything in the box, but when you plug it in the wall and press and hold the power button do you see the screen light up but still black?
If yes ( hopefully ) then continue holding power button then press VOL down til arrow pointing with START appears. Cycle through with VOL down til you see power off and select.
After it shuts down unplug from wall and replug and let it sit for a long awhile
If this didn't help at all sorry......good luck....warranty?
Click to expand...
Click to collapse
Nothing happens whatsoever mate, even while plugged into the charger. Tried the original charger, my s4 charger, my old HTC chargers, from the pc via USB, etc. None of them make any difference.
Got a feeling it might be the motherboard, as it has power. Can't be the display since I've tried getting a logcat from it after holding the power button for a while to make sure it would have turned on. ADB just kept saying "waiting for device" as if it wasn't plugged in, confirming it isn't even turning on.
Can anyone think of anything I've missed?
StuartTheFish said:
Can anyone think of anything I've missed?
Click to expand...
Click to collapse
Can the pogo pins be used to charge? bit of a long shot and you`d need to buy/borrow a dock of some sort. Definitely sounds like a hardware failure issue.
Sent from my Nexus 7 using xda app-developers app
Pogo pins?
It already seems to be charged though.
So my phone was at around 40% today, when it decided to die on me. In my pocket, don't know what happened, or how. I have tried charging it, and trying to get to twrp, but with no luck. Any suggestions would be appreciated, as I don't know if I should try taking out the battery, or for how long i should charge it?
Have you tried just holding the power key down for 15-30 seconds? Could just be SOD...
acejavelin said:
Have you tried just holding the power key down for 15-30 seconds? Could just be SOD...
Click to expand...
Click to collapse
I have tried that, and no response, phone also does not heat up when plugged in either.
What do you mean by SOD?? Is it fully dead at this point considering it shut off at 40% and now I can't get any response?
Spencervb256 said:
I have tried that, and no response, phone also does not heat up when plugged in either.
What do you mean by SOD?? Is it fully dead at this point considering it shut off at 40% and now I can't get any response?
Click to expand...
Click to collapse
SOD is "Sleep Of Death"... Basically the kernel can't wake up from deep sleep, but if you held the power that long it should have forced a hard reboot.
Does it show anything at all in device manager when you connect it?
acejavelin said:
SOD is "Sleep Of Death"... Basically the kernel can't wake up from deep sleep, but if you held the power that long it should have forced a hard reboot.
Does it show anything at all in device manager when you connect it?
Click to expand...
Click to collapse
Ah ok got it. But yeah i figured it should've responded to the power button being held down.
Shows nothing in device manager, and adb devices returns nothing
Spencervb256 said:
Ah ok got it. But yeah i figured it should've responded to the power button being held down.
Shows nothing in device manager, and adb devices returns nothing
Click to expand...
Click to collapse
Nothing at all? Not even a Qualcomm QDLoader device? Hmm... Not good.
I would try different USB cable and charger combos... But at this point opening it and disconnect/reconnect battery might be best chance but honestly most phones in this condition never work again.
acejavelin said:
Nothing at all? Not even a Qualcomm QDLoader device? Hmm... Not good.
I would try different USB cable and charger combos... But at this point opening it and disconnect/reconnect battery might be best chance but honestly most phones in this condition never work again.
Click to expand...
Click to collapse
Nothing at all haha. It doesn't seem good at all. I'll try the battery, but you're probably right, I'm guessing it's done now and not going to work again.
Thanks for your help, most likely time for a new phone
Same happened on an s4. It was that the power button was trapped. Try to hit your phone on the power button
Enviado desde mi XT1575 mediante Tapatalk
Dead battery?
QBANIN said:
Dead battery?
Click to expand...
Click to collapse
I don't know if this would be the case, I'll try disconnecting the battery, but it would've been super unexpected for the battery to crap out, as it has been performing fairly well and was not really showing any age until now.
Spencervb256 said:
I don't know if this would be the case, I'll try disconnecting the battery, but it would've been super unexpected for the battery to crap out, as it has been performing fairly well and was not really showing any age until now.
Click to expand...
Click to collapse
Not to get your hopes up... But sometimes you can just disconnect the battery, wait 5 minutes, then reconnect it, and it will take off.
Usuario503 said:
Same happened on an s4. It was that the power button was trapped. Try to hit your phone on the power button
Enviado desde mi XT1575 mediante Tapatalk
Click to expand...
Click to collapse
No good, nothing wrong with the power button out of the blue. Thanks though
Spencervb256 said:
So my phone was at around 40% today, when it decided to die on me. In my pocket, don't know what happened, or how. I have tried charging it, and trying to get to twrp, but with no luck. Any suggestions would be appreciated, as I don't know if I should try taking out the battery, or for how long i should charge it?
Click to expand...
Click to collapse
There's always the old freezer trick. Put it in a plastic bag then into the freezer for a couple of minutes and then plug it into a computer. I've had to do this before (unresponsive after a modem upgrade) but nothing over 5 minutes. This was way back in the Gingerbread days...
I know this is probably something weird, but the same thing happened with my X Style. Phone was working fine and then suddenly stopped working after a reboot (died after turn off). Nothing helped me till now. No idea what to do.
dgadelha said:
I know this is probably something weird, but the same thing happened with my X Style. Phone was working fine and then suddenly stopped working after a reboot (died after turn off). Nothing helped me till now. No idea what to do.
Click to expand...
Click to collapse
I had mine plugged in and suddenly it started flashing the white charging screen, then I tried to boot it up, and got about 0.75 seconds in when it shut off and started randomly flashing the charging screen every couple of minutes on and on... Has to have been a hardware failure, something has to have fried inside. But try what acejavelin posted a few days up, see if holding the power button 30 seconds works for it to power up. When I did that mine tried to power up, but then shut off, you will maybe have different luck though
Spencervb256 said:
I had mine plugged in and suddenly it started flashing the white charging screen, then I tried to boot it up, and got about 0.75 seconds in when it shut off and started randomly flashing the charging screen every couple of minutes on and on... Has to have been a hardware failure, something has to have fried inside. But try what acejavelin posted a few days up, see if holding the power button 30 seconds works for it to power up. When I did that mine tried to power up, but then shut off, you will maybe have different luck though
Click to expand...
Click to collapse
Tried everything, even putting in the freezer, even this. Nothing makes the phone wake up.
dgadelha said:
Tried everything, even putting in the freezer, even this. Nothing makes the phone wake up.
Click to expand...
Click to collapse
I just considered mine dead because of it's sporadic behaviour trying to boot up. Plus @acejavelin said most phones in this state don't come back, I actually went ahead and got a OnePlus5 and retired the mxpe
Spencervb256 said:
I just considered mine dead because of it's sporadic behaviour trying to boot up. Plus @acejavelin said most phones in this state don't come back, I actually went ahead and got a OnePlus5 and retired the mxpe
Click to expand...
Click to collapse
That's sad to hear. But good to see you got a OP5. I've been thinking about getting a Pixel 2 (when it launches)
dgadelha said:
That's sad to hear. But good to see you got a OP5. I've been thinking about getting a Pixel 2 (when it launches)
Click to expand...
Click to collapse
Did you try while holding the power button also pressing the volume down button 5 times fast?
Sent from my XT1575 using Tapatalk
Zedik said:
Did you try while holding the power button also pressing the volume down button 5 times fast?
Sent from my XT1575 using Tapatalk
Click to expand...
Click to collapse
Just tried, still nothing.
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
can you boot to recovery or fastboot?
what button combinations u tested?
Geeks Empire said:
can you boot to recovery or fastboot?
what button combinations u tested?
Click to expand...
Click to collapse
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
Firegrill said:
I cannot boot to either.
I've tried all the combos, vol down + power, vol up + power, vol down + bixby + power, vol up +bixby + power.
Click to expand...
Click to collapse
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
Geeks Empire said:
can apps like odin recognize it or not?
(anyway of that but better to take it to service center)
:good:
Click to expand...
Click to collapse
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
Firegrill said:
I've tried but nothing sees it
Yea, I'm going to take it to a service center cause it seems like there's nothing I can do on my side.
Click to expand...
Click to collapse
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
bingnune said:
Did you take the phone in for service? What did they do to fix it, if they fixed it... I have a dead phone and need some answers if they are out there. I'm looking through every post that has anything to do with this subject and coming up blank - just like my phone's screen!
Part of my issue is that I had a shut down from out of nowhere on NYE. I was able to bring it back up with the power, volume up, and Bixby combo the next day. Foolishly I assumed it was a fluke and went right back to using my phone just as I had before. I saw an article about disabling the Bixby button, which seemed to be the thing to do... When the phone shut down the next day again, I couldn't bring it back because I no longer have a Bixby button for the combo. It's been down since Jan. 2, and I'm at my wit's end. Can you please update your phone status? I'd appreciate it if you can!
Click to expand...
Click to collapse
Lol disabling the bixby button in software does not mean you can't trigger download mode. That level of software has no idea what packages you disabled ?
Did you have Substratum themes applied before updating?
Firegrill said:
I got a new update for my phone and after it finished applying, my phone won't turn on. The screen is black but when i plug it into my computer i can hear the usb jingle. I tried all the button combinations but its unresponsive.
Anyone know whats happening?
Click to expand...
Click to collapse
Happened with me last night, bunch of updates and then black. I was gonna send to warranty, then someone told me Power + Bixby + Vl down and it worked. How can I find out what did it
When I called Samsung, they were clueless how to get it started again as we walked through all the button combinations they had. It was fully charged when it stopped working, both times. The second time it took me a few days of trying on my own, calling, Samsung and then going into their repair store.
They took it back to work on it after I explained what was going on. He tried several things and came out and told me it may need a replacement but wanted to try one more thing. Hours later, he came back and said he hooked it up to a charger and it had been dead. Once it started charging, it showed the green battery, lightning bolt and blinking circle. It still didn't start normally, but the three button combo worked at around 20%. I'm not sure if he tried before that, but it came back on.
I've discovered that my handset is extremely sensitive to cold temperatures and shuts down. I'm in the Midwest and have been working outside in a tent like structure. I listen to music, books, or podcasts while I'm working. Many times, I will put my phone on a shelf while charging but still listening. The phone shuts off and first I have to wait for it to warm up, then it has to drain the fully charged battery, and then I start charging it again. After the first time on my own, I did the button combo right after it started taking a charge and it worked.
I'm not sure if a replacement phone is the way to go, because if this is common on the S8, I might end up with another dud that would just frustrate me more. I like the phone, but this quirk is annoying.
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
S8 Black Screen
Is the green light staying on? This happened to me on one of the many shut down times I experienced. I think I narrowed it down to my phone not liking cold temperatures, but I don't know if that is your phone's issue. It hasn't happened since last winter, so I haven't needed to do any of this for quite some time, but I'm trying to remember all of the steps I took.
I'm gonna suggest getting the battery drained back down to zero. In order to drain the battery when it's black screened, I kept trying all the button combos repeatedly for, it seems like, maybe three or more days... I couldn't tell if it was dead on several of the occasions, but when I had an indication light, it went off after days of doing any and all button combos, just to drain what battery I could.
Once you do that, while keeping it out of any extreme temps, (if there have been any) then plug in the adapter that came with it, using a good quality USB-C cord and charge it again and see if the charging screen comes up. (The Fast Adapter Charger that connects with USB 3.o is the best to use. Samsung wanted me to use the original cord, but I have no idea where that is! I just used a good quality cord.)
If that doesn't do the trick, then it's not the same issue I had, and I wish you luck on finding out and getting it fixed! Don't forget to update the site for others to find out if your tricks work... (You can still try this, but it may be just to rule it out as a possibility.) Try draining it more than you first did, and then plug it in again to see if it takes a change.
If it is taking a charge again after draining and plugging in your power cord, wait until you get back up to at least 20% and then try the three button start (Bixby / Power / Volume Up at the same time) and make sure you hold them for up to 30 seconds or until it kicks on. One time, I think I held it for almost a full minute. But it did take the change, restarted on the three button combo restart, and didn't have any new issues from its down time.
If this works for you, come back and tell us! If not, come back and report what you try and what the results are.
I really hope that helps! Good luck!
bingnune
S8 with OtterBox case (and screen protector back in the box. It just interfered with my phone's touch screen responsiveness.)
ThetaShard said:
Last night my phone was charging and accessible fine. This morning I have a green light at the top showing I assume that it's charged but the screen is totaly black. nothing I do brings up any screen. I tried all the button combos I tried plugging it in to the charger and nothing shows any kind of reaction. I tried plugging it into my computer and the computer said it was setting up device QUSB_BULK. Then said it was set up but even after it supposedly complete I could not find the device. What the hell?
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Sounds like a system problem, you can try to use the button to force a reboot, if there is no response, you can try to reinstall the system, if this still can not be solved, then you may need to replace the new screen, you can go to Witrigs to see Note 8 screen, they There is an original Note 8 Super AMoled screen for sale. The price is also relatively low.