Database Users

My Desire Z wont turn on... [HELP]

Hey
Usually I dont use caps in titles or "help" "urgent" etc but something has happpened to my Desire Z and now it just wont turn on.
Basically I left it charging with the green led on and when I went somewhere I noticed that the green led wasnt on but I supposed that it was actually blinking notifing me of some notification so I didnt even look. When I got to my destination, I went to turn it on and usual way a press of the power button. The screen didnt light up. I supposed it was some kernel panic or something so I simply took out the battery and put it back in and pressed the power button to turn on. This is when I started to worry: It didnt turn on. I again took it out and in and still nothing. Only at ONE point did it show the white HTC logo booting then it went black again and still nothing.
I came back home and plugged it into the charger, another fear: No LED at all. Im trying it with and without the battery and it seems like nothing. Seems dead.
Is there any other test I can do or something? Im worried about it....
Also, it is rooted so if I return it, I have the warranty problem of not serving rooted devices. And I cant unroot it since it wont turn on.
Please some help
Thanks!

After about 30 minutes without the batter inside, I reinstered it and it was plugged into the charger and orange LED went up I turned it on and it turned on
Relieved but....I do want to know the reason behind this just in case next time....My warranty expires May 5 so.....
On that last note, should I unroot it and return it just to get a refund? Scared something like this may rehappen.

By default, on a nightly, it was on the interactive governor when it has always been on ondamand. After reading a description, Ive changed it to ondamand just in case...

No one answered cause this is really common and you would have found hundreds of these threads if you had searched.
Next time it happens:
Take the battery out
Wait 5mins (not 5 seconds)
put battery in
hold the power button for a few seconds
plug in the charger after the screen has light up (NOT BEFORE)!)
Phone will boot and be charging
If that doesn't work, try again but leave the battery out for 30mins.
If that doesn't work you need a new battery.

Siddy1200 said:
No one answered cause this is really common and you would have found hundreds of these threads if you had searched.
Next time it happens:
Take the battery out
Wait 5mins (not 5 seconds)
put battery in
hold the power button for a few seconds
plug in the charger after the screen has light up (NOT BEFORE)!)
Phone will boot and be charging
If that doesn't work, try again but leave the battery out for 30mins.
If that doesn't work you need a new battery.
Click to expand...
Click to collapse
Even though it is common, why does this happen?
The technical details behind it always help resolve a problem in the future.

Nexus 4 wont turn on

Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.

Leave it plugged in for fifteen minutes without touching it.
Sent from my Nexus 4 using Tapatalk 2

Try holding volume up + power to see if you can get into recovery then reboot from there.
Also, give some more details about your setup...
Rooted/Stock/What Rom/Kernel?

Yea I left it alone for a bit and then I held the power button while holding down both volume rockers and somehow it turned on. I dont know why this happened but I'm just glad it turned back on, it gave me a good scare though. I just hope it doesnt happen again

Mine is completely stock, I havent done anything with it yet

And may I ask what was your battery percentage level like after the short charge? Maybe the phone drained it all just being turned off... There were some cases of this here...

i wanted to add that i had a similar problem with my phone not turning back on. However, I managed to fix what was wrong by just plugging in the usb cable. I know you've tried it, but just in case someone else stumbles upon this thread (like me!) and has a problem turning on their nexus, I wanted to share my experience.
I haven't done anything to my phone other than add my old apps to my Nexus since I received it 1.5 weeks ago. It's stock. I've never dropped it or gotten water on it or anything. I charged it overnight last night and stuck it in my purse on the way to work. I think I briefly saw a working screen after I unplugged it this morning. However, the first time I tried to access my phone today was after I got to work. It wouldn't turn on, though that pinkish light at the bottom was still blinking. I tried calling it and the Nexus wouldn't ring even though the call went through a few rings and then onto voicemail. I tried holding down the power button for a while and also holding the power button with the volume keys to see if that would work, and it did not. Finally I borrowed a usb cable to plug it in, hoping the jolt of power would wake it up. That worked. It gave me the charging symbol for a little bit and then gave me the startup/loading screen with the glowing x made of arrows. I checked my battery and it was at full charge. Well, it was at 85%, which is odd since I plugged it in for about 9 hours last night to charge and there has only been 3 hours of non-use since I unplugged it. Also, if it was really turned off during those 3 hours it shouldn't have ate up any battery. Anyway, I just wanted to throw in my 2 cents in case anyone else has this problem. My brother, who gave me the Nexus, told me that he only has 2 weeks to return it if there's something wrong with it or I don't like it. Needless to say this gave me a scare, since the 2 weeks is almost up.

Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Yes this happened to me the other night. I was making a phone call and accidentally hit the power button. I then tried to turn the screen back on in order to hang up the phone and it would work. I tried holding the button for 15 seconds, tried pressing the volume up/down keys, and still nothing. I then put it back in my pocket for a minute or so and tried again. When I did that the screen came back on and the call was still active. Very strange, and I hope it doesnt happen again....

Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?

That's scary

shotlimesalt said:
Same thing is happening to me right now.
Running stock. Not rooted. Phone charge was around 70% and I was on twitter and the app force closed. So I decided to restart my phone then went to turn it back on and it wont respond. Tried holding down the power button for 20 sec. Volume up and power, volume down and all 3 at the same time. Still nothing. Leaving it on the charger for awhile and the screen is blank no battery logo or anything.
Not quite sure what to do now?
Click to expand...
Click to collapse
Plug it in with the original charger, leave it alone for a couple of hours, try again.
Sent from my Nexus 4

I get the same. I use Dophin Browser . After that i reboot my Nexus 4.
I try to hold Power Button for 1 minutes or more. But nothing change. I
I try hold Power + Volum Down - or Volum + but get same result.
I plug in Adater and wait for it. I will check it 2 hour later.
My Nexus 4 use Stock Rom, Rooted. and this first i get this problem. Please advise me on this case. Thank
:laugh:

I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.

Nexus 4 crashed and would not power on
shinobi-wan said:
I'm having similar problems. Lots of random rebooting and refusals to turn back on sometimes, even though the LED at the bottom is flashing so i know the phone is still powered up. Also, sometimes when i have it plugged into a computer through usb it will get extremely hot and completely shut down, not turning back on for a long time. I called the google play store and someone is going to get back to me. I love my nexus 4 so i hope i can get this fixed or a replacement.
Click to expand...
Click to collapse
I had this issue too a couple of times playing Pandora through my car's Bluetooth. That was when the Nexus 4 had 4.2.1. I have not had this issue with Pandora since the upgrade to 4.2.2.
However, I just now had this issue with Movie Studio app and exporting a video I edited. It turned off its screen like normal screen timeout but then would not come back on.
I had to Volume Up + Power button for a few seconds and then release to get it to reboot.

This same thing is happening to me. Haven't found a specific cause...

Just got the same issue
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.

I too have just had this problem. And I've had it previously when making calls, the screen simply won't respond at all, its quite annoying.
This morning my alarm went off and the screen wouldn't turn on, it went on for so long I almost threw the phone across the room. I eventually held the power button and volume down/up button and then the led blinked orange a few times and the phone reset, now it seems fine.
Its a very annoying problem, and could be very serious depending on what you are doing, might have to phone the play store and tell them.

Money2g said:
Hey everyone, Im having a problem thats making me worry. I was using my phone today and for some reason the phone wont turn on after I turned it off. I havent dropped the phone at all and it hasnt been abused in any way. The last thing I was doing before I turned it off was trying to send feedback for the Yahoo Mail app because it wouldnt sync automatically, but even that was unsuccessful because it wouldnt send. So I thought I should just reboot it but afterwards its not turning on at all.
I tried holding the power button for at least 20 seconds and still nothing is happening, and I tried plugging in the power cord to see if that would help but it hasnt. Has anyone gone through a similar issue? Please Help
Thanks.
Click to expand...
Click to collapse
This has happened to me twice now. First time was a month ago and the second time was this morning. Phone was at 100% just woke up checked my messages turned off phone 10 min later it will not turn on. Un plugged cord re plugged cord nothing finally pressed up/down vol and power for about a minute (long minute) and the phone rebooted. YIKES!
Every thing seems normal now but I hate that scare and the fact that it has happened to me twice. Full Stock, not rooted.

zz_zz_ said:
Today got mine not turning on.
Managed to turn it on by holding volume up and power button together for about 30 seconds while phone was on a stock charger. After that I saw blinking orange led. When I resolved buttons there was a battery pictogram. After pressing and holding power button I finally got turning on vibration and Google logo.
The only things a made after the charging were making few photos of my cat (from the lock screen) viewing them in gallery. Then I locked the screen and put the phone on a shelf. In a hour I was not able to turn it on.
My phone has stock rom and only few third party apps installed.
I got muy Nexus 4 on 21-Dec-2012. 4 days ago I flashed to Android 4.2.2 which phone dowloaded itself. After flashing phone was rebooted.
What I noticed is that it shows 70% battery. But It was fully charged few hours ago.
30% in 2 hours! In my opinion some service/app drained these 30% by using 100% of processing power that caused overheating and/or hanging.
Click to expand...
Click to collapse
Happened second time.
I was able to turn it on again by following the same steps. But this time I got some strange issue: after resolving vol+ and power buttons I saw battery pictogram with some frame with a blue background; when phone finally booted up this frame and blue background were visible through the my desktop background an screen itself was much lighter with pure colors. Only after about 5 soft resets screen seems to became nice again. Each reboot caused blue frame to become less visible. I'm confused and worried.
Also during all these reboots this frame with blue background was visible even in behind "Google" and "X" logos during booting up.
Another strange thing is that on screenshots I made this frame is not visible.

That would have to do with LCD or software..
As the battery & Google are just pictures that change. If you understand what in saying lol ?
Nexus⁴

[q] phone wouldnt turn on for 5min

so my phone was on and i grabbed it just to check it, it was off, no led lights, tried hard reset, still nothing?
then plugged it in the charger, still nothing, disconnected and reconnected the charger about 4 times and after the last time i disconnected it it started to show it was charging (but the cord was unplugged) and was "charging" for like 15 secs then screen shutoff, then was able to power it on with no problems?
battery was at 55%
wasnt undervolted at all.
had just flashed xylon rom about 2 days prior and only had it that one time, got me thinking wtf caused this ?
any ideas ?

bodom_hc said:
so my phone was on and i grabbed it just to check it, it was off, no led lights, tried hard reset, still nothing?
then plugged it in the charger, still nothing, disconnected and reconnected the charger about 4 times and after the last time i disconnected it it started to show it was charging (but the cord was unplugged) and was "charging" for like 15 secs then screen shutoff, then was able to power it on with no problems?
battery was at 55%
wasnt undervolted at all.
had just flashed xylon rom about 2 days prior and only had it that one time, got me thinking wtf caused this ?
any ideas ?
Click to expand...
Click to collapse
a derp probably. you could have had a process that the phone couldnt shut down, or some bad code in the rom. a forced shutdown resolves this(long press power button for about 10-15 seconds).

simms22 said:
a derp probably. you could have had a process that the phone couldnt shut down, or some bad code in the rom. a forced shutdown resolves this(long press power button for about 10-15 seconds).
Click to expand...
Click to collapse
my phone was on (last time i used it 10 min prior to this incident) but when i picked it up the phone was off?
i had trouble turning it on.

bodom_hc said:
my phone was on (last time i used it 10 min prior to this incident) but when i picked it up the phone was off?
i had trouble turning it on.
Click to expand...
Click to collapse
was it off or was it sod? sod is when the phone is awake but the screen wont turn on. only a forced reboot/forced power off resolves an sod. where you plugged in?

simms22 said:
was it off or was it sod? sod is when the phone is awake but the screen wont turn on. only a forced reboot/forced power off resolves an sod. where you plugged in?
Click to expand...
Click to collapse
it was off, and no it wasnt plugged in
had just got home took phone out of pocket, layed it down, checked it 5 min later to see if it was off
i messed with every possible button combination LOL until i tried plugging it in and still nothing, reconnected and disconnected it 4 times, after unplugging it the 4th time
WHILE USB IS UNPLUGGED it started showing it was charging? charge screen went off after 15 seconds, then powered it on with no problem?
no lag no problems since.

bodom_hc said:
it was off, and no it wasnt plugged in
had just got home took phone out of pocket, layed it down, checked it 5 min later to see if it was off
i messed with every possible button combination LOL until i tried plugging it in and still nothing, reconnected and disconnected it 4 times, after unplugging it the 4th time
WHILE USB IS UNPLUGGED it started showing it was charging? charge screen went off after 15 seconds, then powered it on with no problem?
no lag no problems since.
Click to expand...
Click to collapse
lol, random **** can happen. id say this was one of those situation. if your phone powers off normally now, i wouldnt worry about it.

simms22 said:
lol, random **** can happen. id say this was one of those situation. if your phone powers off normally now, i wouldnt worry about it.
Click to expand...
Click to collapse
yea oh well, hopefully nothing serious comes from this :fingers-crossed::fingers-crossed:

[Q] S4 won't turn on, looks dead

Hi.
So, yesterday evening I plugged in my Galaxy S4 I9505 (international, and running stock Android 4.2.2) since it had low battery, then set the alarm clock and went to bed. Today I woke up, checked my clock (not the phone's, my actual clock), and since it was earlier than when my alarm would ring I took the phone to check my emails a bit... only to find out that the phone was stuck on the lockscreen and was not responding to anything. Perplexed, I took the battery off, put it back on, switched the phone on and it seemed to work fine, only to freeze again after a few minutes. I took once again the battery off, put it back on, and this time it didn't turn on at all. I tried several times, tried also while charging, but it doesn't even seem to charge, the led is completely dead. I tried to boot into recovery, nothing. Once or twice when I tried to turn it on it would show on the upper part of the screen an extremely fast and small red text, like the ones you see in recovery but red instead of green, but it was so fast in appearing ad disappearing that I didn't even have time to read it.
Then I tried googling the problem, and of all the different methods only one seemed to work: take off the battery for 10 seconds, put it back on, press volume down + power + home. Which I did try before, but without waiting before putting in the battery again. I tried it this time with the 10 seconds of waiting (while not plugged in to the charger), and it worked. The screen asked if I wanted to flash a CR or just restart. I choose restart. The phone immediately died again and didn't turn on, not even with the method that worked a few seconds before.
I haven't been able to turn it on since then, and I've tried everything. I'm quite desperate, because I have AADD and I do everything with my phone, it's my lifesaver and the only thing with which I'm able to organize and remember stuff (including my daily meds). Also the only thing I never forget to bring with me. I literally can't stay more than a full week without it, is there anything I can do or try to make it work again?

Is there really no one who can help me?

KiraV said:
Is there really no one who can help me?
Click to expand...
Click to collapse
mate try to use a charged battery from anther s4 switch it on

Phone suddenly wont turn on

I woke up this morning after realizing my alarm on my phone didnt go off. When I went to check my phone, I found that it won't turn on.
I tried the Volume Down + Power for 15 seconds, 30 seconds, and 1 minute. I also tried safemode Volume Up + Power for 15 sec, 30 sec, and 1 minute.
Tried connecting to the computer to see if I could adb reboot it but the phone isnt being detected by adb. I can hear it connecting and disconnecting constantly from windows.
I put the phone on the charger last night at about 60% charge, so it should have had enough battery to sit unused for a few hours but it was only about 6 hours later that I noticed it wouldn't turn on.
Right now I am just hoping the battery bugged out and drained so the phone is sitting on the charger charging up but there's no signs of life. My phone has been fine for a month with the September patches and fine before that. I havent taken the october patch yet.
My phone is a little bit over 2 months old.
What else can I do and what would have caused the phone to suddenly not turn on?
Update: Phone has been charging for about 2.5 hours. It is charging at a constant 11mA (0.11A) and has taken in about 220mA. The screen still hasn't came back on. Email sent to Essential a few hours ago, no reply yet.

xNotta said:
I woke up this morning after realizing my alarm on my phone didnt go off. When I went to check my phone, I found that it won't turn on.
I tried the Volume Down + Power for 15 seconds, 30 seconds, and 1 minute. I also tried safemode Volume Up + Power for 15 sec, 30 sec, and 1 minute.
Tried connecting to the computer to see if I could adb reboot it but the phone isnt being detected by adb. I can hear it connecting and disconnecting constantly from windows.
I put the phone on the charger last night at about 60% charge, so it should have had enough battery to sit unused for a few hours but it was only about 6 hours later that I noticed it wouldn't turn on.
Right now I am just hoping the battery bugged out and drained so the phone is sitting on the charger charging up but there's no signs of life. My phone has been fine for a month with the September patches and fine before that. I havent taken the october patch yet.
My phone is a little bit over 2 months old.
What else can I do and what would have caused the phone to suddenly not turn on?
Update: Phone has been charging for about 2.5 hours. It is charging at a constant 11mA (0.11A) and has taken in about 220mA. The screen still hasn't came back on. Email sent to Essential a few hours ago, no reply yet.
Click to expand...
Click to collapse
I have the same problem the screen does not turn on, it only has sound when notifications arrive, but there is no human power to turn on the screen, you have had answer of essential

GEOVANNI MTZ said:
I have the same problem the screen does not turn on, it only has sound when notifications arrive, but there is no human power to turn on the screen, you have had answer of essential
Click to expand...
Click to collapse
I contacted essential and they are going to cover it under warranty. No explanination for what caused this issue.

xNotta said:
I contacted essential and they are going to cover it under warranty. No explanination for what caused this issue.
Click to expand...
Click to collapse
I'm from Mexico, but I do not know if my equipment is still guaranteed, is there any way to check if it has a guarantee? because I do not want to have a nice paperweight.

GEOVANNI MTZ said:
I'm from Mexico, but I do not know if my equipment is still guaranteed, is there any way to check if it has a guarantee? because I do not want to have a nice paperweight.
Click to expand...
Click to collapse
Phones purchased in the US come with a 1 year warranty.
I would assume Mexico would get a similar warranty.
You will need your original proof of purchase.
Contact Essential and explain your situation, they will probably be able to come up with a solution for you.
https://support.essential.com/hc/en-us
Click the “?” In the lower right corner and send them an email that explains your situation.
Couldn’t find a Mexico support link. Even using my VPN set to Mexico, it gave me the US support page.

I thank you for your attention, I let it be completely discharged and I have connected it to charge right now and on ... I am happy !!!!

Same problem here, actually my phone was on but screen would not come out of wake. Screen would brighten slightly when combination of buttons pushed,
This happened to me after about two weeks of use, first time it happened I was able to make it come alive by playing with buttons. Than about a week later after having it charging it would not become active.
Emailed Essential with problem, they sent out a replacement unit.
First time I had problem, I was on PIE non rooted, when it finally died I was stock rooted PIE. I don't think rooting had anything to do with problem since it happened even before root. Network Sprint

good morning to all, I hope and can help my team last night when I was watching videos after 2 hours the screen froze so I decided to force a reboot with which I thought the problem would be solved, but to my surprise it was not like that, the phone when turning on did not give imangen only the screen cleared so I knew it had been turned on, but never gave an image, I let it completely discharged thinking that with that it would be fixed and nothing, I put it on and when I turn on the same thing happens it clears the screen but it does not give an image, try the button convention and nothing that solves it, someone has had the same problem? the phone and try tentadilla unlock and put music in spotify so the touch and sound work, also frame and enter calls as well as calls by messenger! help
Attached images

gramicko said:
Same problem here, actually my phone was on but screen would not come out of wake. Screen would brighten slightly when combination of buttons pushed,
This happened to me after about two weeks of use, first time it happened I was able to make it come alive by playing with buttons. Than about a week later after having it charging it would not become active.
Emailed Essential with problem, they sent out a replacement unit.
First time I had problem, I was on PIE non rooted, when it finally died I was stock rooted PIE. I don't think rooting had anything to do with problem since it happened even before root. Network Sprint
Click to expand...
Click to collapse
for more than I try to turn it on with the combination of buttons, only a flash appears on the screen !!! what did you do?

Go to Essential support
GEOVANNI MTZ said:
for more than I try to turn it on with the combination of buttons, only a flash appears on the screen !!! what did you do?
Click to expand...
Click to collapse
I filed trouble ticket at the Essential support web page, then they requested I send copy of receipt, IMEI etc.. Then a day later a new phone was mailed to me. Pretty efficient I must say,