S Health device compromised error HELP - Samsung Galaxy S7 Edge Questions and Answers

Anyone can help me about this error please !?
your device has been compromised. because of a new security policy introduced in version 5.0, knox is not available on compromised device.

Are you rooted or Knox 0x1 ?

https://forum.xda-developers.com/s7-edge/help/s-health-warning-nougat-final-rooted-t3536942

Bart3n said:
Are you rooted or Knox 0x1 ?
Click to expand...
Click to collapse
i was rooted before , now i flashed official nougat and now not worki g

f1ux said:
https://forum.xda-developers.com/s7-edge/help/s-health-warning-nougat-final-rooted-t3536942
Click to expand...
Click to collapse
i didnt find any solution

uninstall the shealth. then find the previous working version at apkmirror. i forget which one. set it up and then update to new one. it will work after that.

edan1979 said:
uninstall the shealth. then find the previous working version at apkmirror. i forget which one. set it up and then update to new one. it will work after that.
Click to expand...
Click to collapse
i tried but it says cannot install app. app is corupt

Guys I was rooted and 0x1 of course. I now wanted to sell my S7 edge and flashed the 7.0 FW for the new owner and was shocked about the S Health pop up that literally says that the device was "hacked" and S Health can't start! Is there a way of getting S Health behave "normal"? Maybe downgrade to M? Or was is it the same with S Health on M? never used S Health so I don't know...

chieco said:
Guys I was rooted and 0x1 of course. I now wanted to sell my S7 edge and flashed the 7.0 FW for the new owner and was shocked about the S Health pop up that literally says that the device was "hacked" and S Health can't start! Is there a way of getting S Health behave "normal"? Maybe downgrade to M? Or was is it the same with S Health on M? never used S Health so I don't know...
Click to expand...
Click to collapse
Im so sad bro no one gives correct answer but i lost 3 4 day on internet searching to do something but unable to do anything for s health or know.

To the best of my knowledge, once Knox has been tripped, there is no resetting the counter. I don't think you can get said app to work irrespective of the version you have installed.
[EDIT]
Try this: https://forum.xda-developers.com/s7-edge/help/s-health-warning-nougat-final-rooted-t3536942

I contact live support they entered my phone remotely and all they did was to FORCE STOP app and then to open again

cannot get it work either, is it related to tripped knox itself or it will be working on non rooted knox tripped device?

I have the same error in S Health after installing BTU on a NEE S7 Edge device using Odin 3.11.1 and then I also did a factory reset. My Knox Counter is NOT triggered. Force stop does not help, no updates available. Any ideas?

Nalix said:
I have the same error in S Health after installing BTU on a NEE S7 Edge device using Odin 3.11.1 and then I also did a factory reset. My Knox Counter is NOT triggered. Force stop does not help, no updates available. Any ideas?
Click to expand...
Click to collapse
exactly same situation here.
maybe someone is able to help us.

gzus9000 said:
exactly same situation here.
maybe someone is able to help us.
Click to expand...
Click to collapse
I got this error when I only installed "AP" using Odin. I ran Odin again, selecting all files and then S Health works as expected.

It seems some people are getting these errors when flashing a CSC firmware that is not the phones original. Sometimes it works, sometimes it doesn't. The only way around it without rooting, is to keep re-installing the firmware (making sure you flash all 4 files using CSC not HOME_CSC) until it finally works.

https://forum.xda-developers.com/showpost.php?p=70558221&postcount=10

CuBz90 said:
It seems some people are getting these errors when flashing a CSC firmware that is not the phones original. Sometimes it works, sometimes it doesn't. The only way around it without rooting, is to keep re-installing the firmware (making sure you flash all 4 files using CSC not HOME_CSC) until it finally works.
Click to expand...
Click to collapse
i did exactly as advised and it worked from the first try.
thank you very much!

its simple , install old rom Marshimillo and. open shealth at least once then upgrade from phone to nouga ( not through odin ). it will work 100%

CuBz90 said:
It seems some people are getting these errors when flashing a CSC firmware that is not the phones original. Sometimes it works, sometimes it doesn't. The only way around it without rooting, is to keep re-installing the firmware (making sure you flash all 4 files using CSC not HOME_CSC) until it finally works.
Click to expand...
Click to collapse
Thanks! So someone already confirmed this works BUT how do fix the prob when rooted?

Related

Question

Hey Guys,
My friend just got a Note 3 from UAE. He just wants to know whether he can flash an Indian firmware via package. I mean he wants to know whether it'll cause any issues with Knox or something. Thanks
kkricardokaka95 said:
Hey Guys,
My friend just got a Note 3 from UAE. He just wants to know whether he can flash an Indian firmware via package. I mean he wants to know whether it'll cause any issues with Knox or something. Thanks
Click to expand...
Click to collapse
Stock rom flashing will not void warranty, India has already kitkat for SM-N 900, for UAE only God knows when it will arrive, any how warranty is only for UAE so nothing to worry.
jdomadia said:
Stock rom flashing will not void warranty, India has already kitkat for SM-N 900, for UAE only God knows when it will arrive, any how warranty is only for UAE so nothing to worry.
Click to expand...
Click to collapse
I mean the flashing wont be a problem in itself right? It'll go through smoothly?
kkricardokaka95 said:
I mean the flashing wont be a problem in itself right? It'll go through smoothly?
Click to expand...
Click to collapse
In normal case should not be any problems, but if he dont know how to flash than he must read,read & read in this XDA forum before flash to be sure all goes well.
jdomadia said:
In normal case should not be any problems, but if he dont know how to flash than he must read,read & read in this XDA forum before flash to be sure all goes well.
Click to expand...
Click to collapse
Yeah that won't be a problem. But just in case, could you send me link on how to flash?
Also to flash via Odin, do I need to disable Knox like when the S4 users do while rooting?
Just flash the file via Odin - no need to disable KNOX or play with it or you'll trip it.
kkricardokaka95 said:
Also to flash via Odin, do I need to disable Knox like when the S4 users do while rooting?
Click to expand...
Click to collapse
If u are going for clean install & clearing data & catch from recovery(recomonded) before flash knox disable is not requierd but disable reactivation lock, download latest firmware from sammobile.com,make sure kies not running while using odin, disable any antivirus also, Clear data & catch after flash is better also,u can search for Dr.ketan in this forum for more reading guied how to flash, I m not very good in writing.

COACH by Cigna

Hi
I noticed that my Note 4 (910C) does not have the COACH by Cigna in S health. While my friend phone same 910c but have the COACH by Cigna in S-health.
Ive searched a lot about this isuue but no luck. I did removed the update for s health and installed it again but no luck.
Any one could share the experiance or solution to this issue.
moon800 said:
Hi
I noticed that my Note 4 (910C) does not have the COACH by Cigna in S health. While my friend phone same 910c but have the COACH by Cigna in S-health.
Ive searched a lot about this isuue but no luck. I did removed the update for s health and installed it again but no luck.
Any one could share the experiance or solution to this issue.
Click to expand...
Click to collapse
Open your S Health application, touch the menu that is at top left corner, then, touch to "coach". Complete the rest.
The problem is that i there is no coach icon. !
That why i need some help.
Ok either you need to edit your Csc because it depends on location or install this xposed mod
http://forum.xda-developers.com/xposed/modules/mod-global-s-health-enable-s-health-t2993601
moon800 said:
The problem is that i there is no coach icon. !
That why i need some help.
Click to expand...
Click to collapse
Simple install PHONE INFO app from play store in your & your friends mobile, match firmware version, download firmware from sammobile.com, flash threw odin, this way u will have everything like your friend & knox will not get tripped.
Simple install PHONE INFO app from play store in your & your friends mobile, match firmware version, download firmware from sammobile.com, flash threw odin, this way u will have everything like your friend & knox will not get tripped.
Click to expand...
Click to collapse
I've tried this method but I did not work. do I need to change CSC code using phone info ? and does it need a root to change the CSC code using phone info
moon800 said:
I've tried this method but I did not work. do I need to change CSC code using phone info ? and does it need a root to change the CSC code using phone info
Click to expand...
Click to collapse
If you flash full rom(your friends csc) downloaded from sammobile.com u don't need csc separately.
Are you rooted? If you are it's a very simple fix. The coach in shealth is location dependant. If you flash a btu firmware through odin then you should get it without tripping knox
sawdoctor said:
Are you rooted? If you are it's a very simple fix. The coach in shealth is location dependant. If you flash a btu firmware through odin then you should get it without tripping knox
Click to expand...
Click to collapse
If i m not mistaking btu uk don't have 910C model, Poland xeo has this model but don't know about Coach.
jdomadia said:
If i m not mistaking btu uk don't have 910C model, Poland xeo has this model but don't know about Coach.
Click to expand...
Click to collapse
I mean you want a generic rom unbranded. I thought btu was the Csc for generic unbranded phones. Other than using odin to flash a rom that has coach enabled I think you may well have to root

[Galaxy A8] Private service not working A800F

I managed to try root method using SpaceX kernel yesterday, and grant a root access, but I think I messed up on something. :crying:
I tried to freeze and delete some stock apps like Google Music and anything else I think I don't need. And of course before I delete them, I made a backup using Titanium. But then I realize my Private mode is not working whenever I tried to activate it. It said "Failed to enable Private Mode, try again", it is not working no matter how many times I tried. And then I realize maybe because of those apps I uninstalled earlier, to be precise I think it is "com.sec.knox(something)". When I try to restore it, Titanium said I don't have a backup of it, but it is on my backup history just without the backup file (see attachment). If I'm not mistaken it can be found in Play Store, called Samsung Security Policy Update, but since it is originally come with Samsung device it is not downloadable.
I'm still trying to figure out what the actual cause for this problem, and if anyone could help, I'd be so grateful if you can share Titanium file for those apps come with "com.sec.knox" (see attachment). Or if I have to restore Stock Firmware and go back, where can I find it and how to restore it?
Thanks in advance,
Best regards
You need to flash stock firmware in order to fix! Bcoz of the custom kernel, maybe you lost the private mode functionality.
shubham540 said:
You need to flash stock firmware in order to fix! Bcoz of the custom kernel, maybe you lost the private mode functionality.
Click to expand...
Click to collapse
hmm... is it really because of the kernel? not because I messed up with the stock samsung apps?
where can I find the stock firmware?
Rei Zazie said:
hmm... is it really because of the kernel? not because I messed up with the stock samsung apps?
where can I find the stock firmware?
Click to expand...
Click to collapse
http://www.sammobile.com/firmwares/database/SM-A800F/
shubham540 said:
http://www.sammobile.com/firmwares/database/SM-A800F/
Click to expand...
Click to collapse
Thanks!
But I can't find the one from Indonesia. Can you help me which one I should pick?
My Baseband version : A800FXXU1AOL1
Build number : LMY47X.A800FXXU1A0K2
And is there any difference beetween Duos and the single sim one? because I'm using the Dual Sim version
Rei Zazie said:
Thanks!
But I can't find the one from Indonesia. Can you help me which one I should pick?
My Baseband version : A800FXXU1AOL1
Build number : LMY47X.A800FXXU1A0K2
And is there any difference beetween Duos and the single sim one? because I'm using the Dual Sim version
Click to expand...
Click to collapse
Download this one = http://www.sammobile.com/firmwares/download/63354/A800FXXU1AOL2_A800FODD1AOL1_INS/
I am also using Duos, dual sim version, the above one is the latest one. It has new features.
& plz reply to my PM also.
Do you have xposed installed
shubham540 said:
Download this one = http://www.sammobile.com/firmwares/download/63354/A800FXXU1AOL2_A800FODD1AOL1_INS/
I am also using Duos, dual sim version, the above one is the latest one. It has new features.
& plz reply to my PM also.
Click to expand...
Click to collapse
it's from India, is it ok even tho I'm using Indonesia?
I can't open my message and even pressing thanks button on my phone, dunno why. Will check it once I'm on my laptop
firmware
im not sure it from indo but i think this firmware for you.try this
https://samsung-firmware.org/download/Galaxy A8/vO54/XID/A800FXXU1AOK2/A800FOLB1AOJ1/
shubham540 said:
Download this one = http://www.sammobile.com/firmwares/download/63354/A800FXXU1AOL2_A800FODD1AOL1_INS/
I am also using Duos, dual sim version, the above one is the latest one. It has new features.
& plz reply to my PM also.
Click to expand...
Click to collapse
angel_boulevard said:
im not sure it from indo but i think this firmware for you.try this
https://samsung-firmware.org/download/Galaxy A8/vO54/XID/A800FXXU1AOK2/A800FOLB1AOJ1/
Click to expand...
Click to collapse
Thanks, I got back to STOCK with the Indian latest Firmware and it works fine, the Private Mode is here again. I lost root access, but I still have all of my data (picture, apps, everything) even tho I flash back the Stock ROM. And no more Red Notification on Bootloader from SpaceX kernel. I only need to find a way to reset Knox Warranty Void value if I need (hopefully not) to bring my A8 for warranty claim. :fingers-crossed:
Rei Zazie said:
Thanks, I got back to STOCK with the Indian latest Firmware and it works fine, the Private Mode is here again. I lost root access, but I still have all of my data (picture, apps, everything) even tho I flash back the Stock ROM. And no more Red Notification on Bootloader from SpaceX kernel. I only need to find a way to reset Knox Warranty Void value if I need (hopefully not) to bring my A8 for warranty claim. :fingers-crossed:
Click to expand...
Click to collapse
no way reset KNOX
angel_boulevard said:
no way reset KNOX
Click to expand...
Click to collapse
Oh.. No way to reset the counter? But I read somewhere it could be done with triangle away or something, could not it?
Rei Zazie said:
Oh.. No way to reset the counter? But I read somewhere it could be done with triangle away or something, could not it?
Click to expand...
Click to collapse
Triangle away may or maybe not work, actually its risky, if anything goes wrong, it will brick the device, it mostly works on Qualcomm Powered Samsung Device.

Wifi greyed-out after lollipop update on SM-9005

Hi guys
I have run into little problem that I'm hoping learned members here can help me with.
I have a Note 3 SM-9005 that was running Kitkat 4.4.2 and I got it updated to 5.0 from a mobile repair guy. Everything looked smooth until I got home and noticed that now the WiFi does not work anymore. It always stays greyed out and never turns on.
I have tried turning on download booster, smartswitch, nothing helps. I have wiped cache, wipe data / factory reset but that's of no help.
Can you please help me get my WiFi working again.
Many thanks.
Cheers
Boot into download to confirm that the model # is sm-n9005. Is the phone running the latest bootloader and modem?
gr8leo87 said:
Hi guys
I have run into little problem that I'm hoping learned members here can help me with.
I have a Note 3 SM-9005 that was running Kitkat 4.4.2 and I got it updated to 5.0 from a mobile repair guy. Everything looked smooth until I got home and noticed that now the WiFi does not work anymore. It always stays greyed out and never turns on.
I have tried turning on download booster, smartswitch, nothing helps. I have wiped cache, wipe data / factory reset but that's of no help.
Can you please help me get my WiFi working again.
Many thanks.
Cheers
Click to expand...
Click to collapse
If you know how to reflash a firmware via Odin it's the way on it.
Yumiko87 said:
If you know how to reflash a firmware via Odin it's the way on it.
Click to expand...
Click to collapse
Should a reinstall be enough? Can you guide me which file should I flash in case the phone was flashed with a wrong firmware previously?
Wondering if following screenshots are of any help figuring out what's up with the firmware update mishap?
Screenshot showing latest firmware available from Phone Info app.
Try look at this at Sam mobile:
N9005DXUGBOK3
It's the usual update firmware of lollipop.
Sent from my SM-N930F using Tapatalk
audit13 said:
Boot into download to confirm that the model # is sm-n9005. Is the phone running the latest bootloader and modem?
Click to expand...
Click to collapse
I can confirm the model is indeed SM9005 however I'm unsure about the other two things. Can you please point me to where I should be looking for that information?
Thanks
Yumiko87 said:
Try look at this at Sam mobile:
N9005DXUGBOK3
It's the usual update firmware of lollipop.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
That's the UK version isn't it? Should I just grab that file and use Odin to flash right?
Would it be compatible with my phone which has a UAE version installed currently?
Ok just checked. It looks to be the Phillipines/Singapore/Malaysia/Thailand version. With some of them branded. Not sure which one I should be picking up?
The stock ROM may be slightly different for each country but you can try the latest Singapore version.
http://www.sammobile.com/firmwares/database/SM-N9005/
Yumiko87 said:
Try look at this at Sam mobile:
N9005DXUGBOK3
It's the usual update firmware of lollipop.
Sent from my SM-N930F using Tapatalk
Click to expand...
Click to collapse
audit13 said:
The stock ROM may be slightly different for each country but you can try the latest Singapore version.
http://www.sammobile.com/firmwares/database/SM-N9005/
Click to expand...
Click to collapse
Thanks
Will it trip Knox? As I would be putting a SIN firmware on a XSI (UAE) handset?
Flashing a stock rom will not trip Knox.
Personally, unless there is warranty left on the phone, I wouldn't worry about tripping the Knox counter.
audit13 said:
Flashing a stock rom will not trip Knox.
Personally, unless there is warranty left on the phone, I wouldn't worry about tripping the Knox counter.
Click to expand...
Click to collapse
Thanks for your reply.
I have also just noticed that the WiFi hotspot (tethering) doesn't work either.
I downloaded the latest XSI (UAE) firmware and installed it using Odin. But the problem still persists.
Should I try downloading and installing a Singapore firmware?
Is there a possibility that this phone is actually a carrier branded phone and was later debranded and that's why it's having this problem?
Please help life is difficult without Wifi
Does Bluetooth work? It's possible that the phone has a defective wifi chip. I have two galaxy s4 phones that have dead wifi chips but everything else works.
You can try flashinga another country's firmware but not sure if that will help.
Do you have a backup of the efs folder?
audit13 said:
Does Bluetooth work? It's possible that the phone has a defective wifi chip. I have two galaxy s4 phones that have dead wifi chips but everything else works.
You can try flashinga another country's firmware but not sure if that will help.
Do you have a backup of the efs folder?
Click to expand...
Click to collapse
Yes the bluetooth works.
The phone's WiFi was working fine before being updated to Lollipop.
No I got it updated from a phone repair guy before I got my hands dirty and put the new firmware my self. So no efs folder backup, unfortunately.
Hmm without knowing what the repair person did to the phone or how the update was performed, it's possible something went wrong during the flash process. Does the phone show the correct imei and MAC address?
audit13 said:
Hmm without knowing what the repair person did to the phone or how the update was performed, it's possible something went wrong during the flash process. Does the phone show the correct imei and MAC address?
Click to expand...
Click to collapse
He did it in front of me and from memory I can tell that he took a firmware file and used a software (probably Odin) to flash it in download mode.
The phone does show the correct IMEI as written under the battery spot and in device info does show a WiFi mac addresd however I'm unsure how to verify if that may be the correct one.
I have browsed Google and found few other people's posts on different forums who have this exact same problem. Someone suggested that I should reflash the firmware with bootloader checked using Odin.
Do you think it may be of help?
I have just discovered that the serial number on the back of the phone under battery is different from what is reported by the device.
Does this give any hint to what may be the issue?

S-Health Not working on S8 (using stock firmware without root)

Greetings, My S8 used to have a custom rom installed with root, but i went back to stock rom yesterday using Odin but now when i try to log into my S-Health it says my phone is rooted! I've downloaded root checker and it said my phone "isn't properly rooted". i don't know what to do, i don't want to root the phone again but i need to get the s-health working again. I've also read some posts here and some people have tried installing an old version of s-health which i tried but it didn't work for me as well
please help
thanks in advance
ba3bos said:
Greetings, My S8 used to have a custom rom installed with root, but i went back to stock rom yesterday using Odin but now when i try to log into my S-Health it says my phone is rooted! I've downloaded root checker and it said my phone "isn't properly rooted". i don't know what to do, i don't want to root the phone again but i need to get the s-health working again. I've also read some posts here and some people have tried installing an old version of s-health which i tried but it didn't work for me as well
please help
thanks in advance
Click to expand...
Click to collapse
Well knox is triggered so you won't be able to use it
fojumdk said:
Well knox is triggered so you won't be able to use it
Click to expand...
Click to collapse
I thought if i'll use odin to install a stock firmware then everything will go back to stock :crying:
ba3bos said:
I thought if i'll use odin to install a stock firmware then everything will go back to stock :crying:
Click to expand...
Click to collapse
it won't so that's a problem
fojumdk said:
it won't so that's a problem
Click to expand...
Click to collapse
that sucks, any recommendations for an app similar to S-Health? so i can replace it.
thanks for your help btw
ba3bos said:
that sucks, any recommendations for an app similar to S-Health? so i can replace it.
thanks for your help btw
Click to expand...
Click to collapse
Well I use s health with my gear s3 on a custom rom so maybe google health but that's the only one I know

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