S7 Edge keyboard freezing - Samsung Galaxy S7 Edge Questions and Answers

Hi everyone,
My phone was functioning very well until a few weeks ago. My keyboard sometimes freezes the phone when using messenger/viber etc. It starts happening randomly and it drives me crazy and it also stops randomly.
The issue is that after typing the keyboard freezes and the whole phone hangs for a few seconds. I first thought that it is a Nougat bug because I am on the beta, but I have a colleague which is on official Marchmallow and he has identical issues.
I will anyway do a full factory reset after the final Nougat is out, but I want to prevent this from happening again so I wanted to ask if someone is having similar issues and what could be the root cause? Did anyone found a fix besides doing a factory reset?
Thank you in advance.

Try booting up to recovery and do a clear cache... I believe it's due to the clipboard app... And after that see whether it makes a difference...
Sent from my SM-G935F using Tapatalk

blu3angel said:
Try booting up to recovery and do a clear cache... I believe it's due to the clipboard app... And after that see whether it makes a difference...
Sent from my SM-G935F using Tapatalk
Click to expand...
Click to collapse
Thank you, I will try it next time when it starts and will report back here.

Hello,
I have tried clearing the cache from the recovery but the issue is still there. So does anyone has other ideas what could be causing it?

Hi everyone,
Now after I made a full wipe and flashed the official Nougat BTU, it worked OK for a few days but now again I have the same problem. I have just a few apps installed on my phone and I can not figure out what causes it :/
Is there anyone else experiencing this?

about keyboard frezzing/lags #nougat
arnes_king said:
Hi everyone,
My phone was functioning very well until a few weeks ago. My keyboard sometimes freezes the phone when using messenger/viber etc. It starts happening randomly and it drives me crazy and it also stops randomly.
The issue is that after typing the keyboard freezes and the whole phone hangs for a few seconds. I first thought that it is a Nougat bug because I am on the beta, but I have a colleague which is on official Marchmallow and he has identical issues.
I will anyway do a full factory reset after the final Nougat is out, but I want to prevent this from happening again so I wanted to ask if someone is having similar issues and what could be the root cause? Did anyone found a fix besides doing a factory reset?
Thank you in advance.
Click to expand...
Click to collapse
Desactivate automatic caps in keyboard settings...

Related

Note 3 black screen and freezes, something seems corrupted after reboot

Hey guys, got a serious problem on Note 3 N9005.
This happens to me 2-3 times but it's really annoying.
When I use my phone like normal, the phone suddenly won't light up the screen, so I have to get it rebooted.
After reboot, my Evernote seems corrupted, it log itself out, and won't let me log-in again saying "no internet connection"
However the internet is fine, the weird part is, I can never get it work again, including clean cache and reinstall the software.
The only way to solve it seems to be wipe everything and re-flash a ROM.
It seems like some permission or file system problem to me, could anyone provide some thought to get it solved? Thank you!
You find fix yet having same problems
wm2001wm2001 said:
Hey guys, got a serious problem on Note 3 N9005.
This happens to me 2-3 times but it's really annoying.
When I use my phone like normal, the phone suddenly won't light up the screen, so I have to get it rebooted.
After reboot, my Evernote seems corrupted, it log itself out, and won't let me log-in again saying "no internet connection"
However the internet is fine, the weird part is, I can never get it work again, including clean cache and reinstall the software.
The only way to solve it seems to be wipe everything and re-flash a ROM.
It seems like some permission or file system problem to me, could anyone provide some thought to get it solved? Thank you!
Click to expand...
Click to collapse
Have you found a fix Yet??? im having same problems
tofast420 said:
Have you found a fix Yet??? im having same problems
Click to expand...
Click to collapse
Haven't had this issue since flashed Echoe ROM (4.4.2). It's great, try it.
i did
wm2001wm2001 said:
Haven't had this issue since flashed Echoe ROM (4.4.2). It's great, try it.
Click to expand...
Click to collapse
i think i did try it but i had a problem with the rom i think wifi was not working or something the only time i didn't have the black screen problems was when i had aosp rom on it but i was having random reboot problem still

[Q] Buttons and bottom half of screen unresponsive.

After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
x102x96x said:
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
Click to expand...
Click to collapse
It was an official update so short of rooting it and flashing a new firmware i don't see any other options.
jake262 said:
It was an official update so short of rooting it and flashing a new firmware i don't see any other options.
Click to expand...
Click to collapse
rooting is not necessary for flashing stock rom.
I'm having the same problems. Screen locks up often when I'm browsing in Chrome. For Gods sake this has 3gb of RAM!!!!!
Sent from my Nexus 7 using Tapatalk
x102x96x said:
factory reset won't remove bugs.
cause u didn't have this problem in previous firmware it s not because of hardware.
so try flash compatible stock rom from another region.
if problem remains take it to official service.
:good:
Click to expand...
Click to collapse
ok so i flashed a stock kitkat firnware. the problem is still there.
jake262 said:
ok so i flashed a stock kitkat firnware. the problem is still there.
Click to expand...
Click to collapse
flashed original rom via odin 3.09. Them hard reset. I have the same problem with screen. Is software problem.
Sorry for my bad English.
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
While phone works just pull out the battery and also don't use cover. I think its just about samsungs politics. ..
Sorry for my English
Same issue
jake262 said:
After the update to 4.4.2 my Galaxy Note 3(unrooted), the buttons(home, power and volume not soft keys) and the bottom half of the screen are sometimes unresponsive. It starts functioning again either after a quick lock and unlock or automatically after a few seconds. Is this a bug in the new update or a problem with the digitizer? I have tried resetting the phone a couple of times. Can someone help me?
Click to expand...
Click to collapse
I also have the exact same problem... I already did the factory reset but no luck. I increased the sensitivity but still happens...Can anyone help us? or it is caused by the recent upgrade of OS to kitkat version... Thanks.
GOOD NEWS!
I have been having this issue as well. Lots of research on the net has provided me with no real solutions. I think there is something missing in this update. I do not know what it is im not that smart but something is wrong across the board.
I have done a master reset back to factory and within minutes of the set up it started lagging/ not responding again. Figured i would give it a few days and well nothing changed so I contacted T-mobile and spoke with Tech Support located in Texas and he concluded that it is an SD card. He says that the SD card was on the phone prior to the update and is causing the issue since its old. WTF! I told him that the processor, ram, HDD, CPU are all considered old now. Personally I think its a stupid response.
I am going to give this a shot anyways. NO SD card no pictures no music.... Already within 15 minutes of no SD card issues are still there. I am really starting to hate this phone because of this update. Hoping to get a replacement (new) with 4.3 still on it. NO UPDATE for me till i know this and several issues are fixed.
I know i could root but i dont feel i should have to to fix any issues.
Has anyone else found a solution or heard of one yet?
Just try this , go to setting / general / power save , swith it on.
Then wait a moment before you try your phone again.
my wife phone got this issue because of over heating.
after switching the power save , the issue is gone.
update... contacted Tmobile within the last hour and apparently this rep said this is a known issue. She contacted Samsung and Google (could be blowing smoke up you know what) but she came back and said they are very aware of the issues and are vigorously working on a fix and your informations will be one of the first ones to get it. She was saying 4.4 (kitkat) screwed up a lot of Samsung devices. BTW she was also having the same problems. All replacement phones will come with 4.4 so exchanging is out of the question.
Regarding the power saving thing ill give it a shot. It was on before the master reset. Noticed it was off when i went in. On now so ill try then.

Problem with touchscreen since 4.4.2 update

Hey there
A friend of mine has the following problem with his Note 3 (completely stock).
Since the latest 4.4.2 OTA update, sometimes suddenly the screen does not respond to touching it with your hand. It does react to the stylus.
Locking and unlocking the screen does the job, but only for a few minutes.
I wiped the phone via stock recovery, but the problem persists.
Anyone with the same problem, or maybe a clue?
Thanks!
GT-i9300, CM11, Boeffla
joriswagter said:
Hey there
A friend of mine has the following problem with his Note 3 (completely stock).
Since the latest 4.4.2 OTA update, sometimes suddenly the screen does not respond to touching it with your hand. It does react to the stylus.
Locking and unlocking the screen does the job, but only for a few minutes.
I wiped the phone via stock recovery, but the problem persists.
Anyone with the same problem, or maybe a clue?
Thanks!
GT-i9300, CM11, Boeffla
Click to expand...
Click to collapse
Hi
Same problem here,I tried several 4.4.2 official and custom roms but not fixed and I tried these too:
I tried mega wipe and last rom in samfirmware!
I removed my external sd card
And I googled and found there are others with same problem so it shouldn't be hardware problem
p.s.When screen freezes just half of it works! And just doesn't work by fingers and it works by s_pen!
There no way to come back to 4.3 too
What should I do?
Ty in advance
Finally Solved!
Hi
I had same problem
I did everything u said like:
mega wipe and changing rom
custom roms
taking out battery when it's on ( I Did this but I don't know It had any effects on my phone or not!)
taking out external card
But I still Had the Problem
Solution:
But I had a flip cover and I separated that from phone and thanks God,surprisingly It's Fixed and it works like a charm!!! after that I used my original cover and there is no problem till now.
Good Luck
Had the same issue posted it here bit no one responded.
Solution: The flip case I had..there's a problem with it where it locks the screen even when the case is not closed. But lately I had no issue it just seem to gotten fixed by itself.
Sent from my SM-N9005 using XDA Premium 4 mobile app

[Q] Fast reboots after firmware update (solved)

Hey everyone,
After I installed the latest firmware update for my rom (GNF1), my device (GT-I9505) fast reboots (without asking for PIN) at least twice a day!
How can I fix this? It happens randomly, even when I'm on a call..
Thanks in advance!
lephleg said:
Hey everyone,
After I installed the latest firmware update for my rom (GNF1), my device (GT-I9505) fast reboots (without asking for PIN) at least twice a day!
How can I fix this? It happens randomly, even when I'm on a call..
Thanks in advance!
Click to expand...
Click to collapse
I am not sure if you meant "random" reboots, not fast reboots. I do not know any fix other than backing up your apps and doing a factory reset.
Leonhan said:
I am not sure if you meant "random" reboots, not fast reboots. I do not know any fix other than backing up your apps and doing a factory reset.
Click to expand...
Click to collapse
They were random and they were fast too. By "fast" I meant a "simulation" of a reboot. The system was closing/restarting all core and user apps. No SIM unlocking was required afterwards.
The problem was solved after I uninstalled all KNOX related apps.

I9505 random reboots

Hi! I recently updated my i9505 to the xugng8 firmware via kies. Ever since, my phone has been randomly rebooting itself. The reboots are quick enough, so it doesn't look like the phone is completely rebooting, more like a half reboot. I have tried formating, but that didn't help. I have the phone rooted but using stock firmware.
Any ideas what could be causing this? Thanks
juzzy16 said:
Hi! I recently updated my i9505 to the xugng8 firmware via kies. Ever since, my phone has been randomly rebooting itself. The reboots are quick enough, so it doesn't look like the phone is completely rebooting, more like a half reboot. I have tried formating, but that didn't help. I have the phone rooted but using stock firmware.
Any ideas what could be causing this? Thanks
Click to expand...
Click to collapse
You have to uninstall every Knox app, that will stop the reboots
Sent from my Galaxy S4 using Tapatalk
juzzy16 said:
Hi! I recently updated my i9505 to the xugng8 firmware via kies. Ever since, my phone has been randomly rebooting itself. The reboots are quick enough, so it doesn't look like the phone is completely rebooting, more like a half reboot. I have tried formating, but that didn't help. I have the phone rooted but using stock firmware.
Any ideas what could be causing this? Thanks
Click to expand...
Click to collapse
Remove all Knox related apps via "Titanium Backup" and you are good to go. :good:
there is also an xposed module that deals with these random reboots, but personally i think the best way is to revert to an earlier firmware. fnb8 is rock solid.
I have just upgraded my firmware to NG8 (UK) and my phone reboots randomly, no matter what I am doing. After receiving a call, using gmaps, etc..
I will try the suggested solution with removing the knox sh*t and report back.
Yes
juzzy16 said:
Hi! I recently updated my i9505 to the xugng8 firmware via kies. Ever since, my phone has been randomly rebooting itself. The reboots are quick enough, so it doesn't look like the phone is completely rebooting, more like a half reboot. I have tried formating, but that didn't help. I have the phone rooted but using stock firmware.
Any ideas what could be causing this? Thanks
Click to expand...
Click to collapse
Yes, same problem here exactly. Any solution to fix this WITHOUT ROOT or reverting back to xxufnb9 ?
I found that uninstalling all knox apps and resetting a private app fixed my problem. I have been restart free for the last 2 days! I suggest using BBS to find out what app is causing wakes and reset them.
nm8 said:
I have just upgraded my firmware to NG8 (UK) and my phone reboots randomly, no matter what I am doing. After receiving a call, using gmaps, etc..
I will try the suggested solution with removing the knox sh*t and report back.
Click to expand...
Click to collapse
wuwinso said:
Yes, same problem here exactly. Any solution to fix this WITHOUT ROOT or reverting back to UGNF ?
Click to expand...
Click to collapse
juzzy16 said:
I found that uninstalling all knox apps and resetting a private app fixed my problem. I have been restart free for the last 2 days! I suggest using BBS to find out what app is causing wakes and reset them.
Click to expand...
Click to collapse
yup same here after reading this thread and removing all knox crap.... phone has not had a self reboot reboot for the day...
Revert
Had to reflash the old XXUFNB9, it was useless with all those restarts. Downgrade went okey, however need to delete the Media Storage `s cache because it will keep crashing. Testing now if it solved the problem.
Update 1: after 2 hours later no restart so far..
I recommend this solution who doesn`t want to loose everything and risking if a factory reset will solve this issue. There is a problem with the KNOX 2.0 update (XXUGNG8) ...
Update 2: Link for the firmware, for whoever choose to do this way: http://www.sammobile.com/firmwares/3/?download=31852
Ok, just a quick update, I have used googlemaps for 2 hours, and tomtom navigator for 1 hour on my S4, made and received a few calls without issue. No REBOOTS.. I think it was definitely the knox crap...
juzzy16 said:
I found that uninstalling all knox apps and resetting a private app fixed my problem. I have been restart free for the last 2 days! I suggest using BBS to find out what app is causing wakes and reset them.
Click to expand...
Click to collapse
nm8 said:
Ok, just a quick update, I have used googlemaps for 2 hours, and tomtom navigator for 1 hour on my S4, made and received a few calls without issue. No REBOOTS.. I think it was definitely the knox crap...
Click to expand...
Click to collapse
Stabil for 3 hours or 2 days - well that's for sure great ....
You both must be joking - take older NB8 and you can have an uptime of > 1 month without any problem,
All newer version are worse -
As s.o. mentioned, there is an Xposed Modul made by Thomas Hofmann that tries to solve this. This is not a Knox problem but seems to be in AOSP itself - although might mainly be triggered by Knox 2.0 (NB8 is still Knox 1.0). In general situation goes worse the more processes are started, i.e. with heavy load. It is said to happen not only with S4 but e.g. also with N3.
As Thomas Hofmann stated: "I figured out that actually the system server process crashed due to an ArrayIndexOutOfBoundsException"
If you want to know details plz have a look at Thomas's blog. With his modul he mainly catches a faulty parameter value that would otherwise cause a certain method to crash. As a result he manages to avoid the reboot but of course the real problem goes deeper, so to fix this for real Google / Samsung are needed.
=> I want a 4.4.4 rom with towelroot fixed, without those ArrayIndexOutOfBoundsExceptions and as solid as NB8 - but I doubt Samsung is able or willing to do this.
I am using STOCK i9505 4.4.2 ROM which is rooted. I don't use towelroot because I don't have to. I also try to stay away from premade Roms and Kernels beause i don't have time to test and tinker with eveything.
After a few days of removing knoxcrap, I can conclude, that it is the issue with my phone. My i9505 is now working perfectly......
Have to agree with you. Since removing all the knox stuff, Haven't had a reboot since! Been over a week now at this stage!
nm8 said:
I am using STOCK i9505 4.4.2 ROM which is rooted. I don't use towelroot because I don't have to. I also try to stay away from premade Roms and Kernels beause i don't have time to test and tinker with eveything.
After a few days of removing knoxcrap, I can conclude, that it is the issue with my phone. My i9505 is now working perfectly......
Click to expand...
Click to collapse
no random rebooting anymore xugng8 firmware
juzzy16 said:
Hi! I recently updated my i9505 to the xugng8 firmware via kies. Ever since, my phone has been randomly rebooting itself. The reboots are quick enough, so it doesn't look like the phone is completely rebooting, more like a half reboot. I have tried formating, but that didn't help. I have the phone rooted but using stock firmware.
Any ideas what could be causing this? Thanks
Click to expand...
Click to collapse
i have sorted my i9505 to the xugng8 firmware by re-installing with latest odin...download fresh stock firmware xugng8 firmware and i re-installed 2 weeks now no reboot ,but make sure before you do these steps usb debuging mode is selected ,rest you all know
nm8 said:
I don't use towelroot because I don't have to.
Click to expand...
Click to collapse
Yes, many think this to be a nice 'feature' to get root, but that rediculous. Towelroot (plus the older Exynos bug - but that was Samsung specific) is the biggest bug in Android since many years. Using a kernel that is not hardened against this (this unfortunately includes the otherwise almost perfect NB8 rom) could mean you couldn't be save anymore from someone taking over your phone unnoticed using root authorization.
---------- Post added at 02:20 PM ---------- Previous post was at 02:08 PM ----------
juzzy16 said:
Have to agree with you. Since removing all the knox stuff, Haven't had a reboot since! Been over a week now at this stage!
Click to expand...
Click to collapse
As said those reboots most certaintly are caused by a bug in AOSP code itself - but in fact they seem to be mainly triggered by Knox 2.0. Otherwise a lot more phones other than S4 or N3 should be involved.
As we will never know fpr sure if and when Google/Samsung will solve the real reason of this problem and "removing" Knox 2.0 seems to help, it would be very nice of you (juzzy16, nm8, sneazy) to perhaps add another comment in 2-3 weeks about reboot behaviour again including the rom version you are using and what exactly of Knox you had removed.:good:

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