I got this update last night, but the phone keeps telling me there's an update. There's an icon to "continue update", but nothing happens when I click it.
I called tech support and they got on my phone and verified the update was done, but couldn't figure out why it keeps announcing an update.
Did anyone else get this successfully? Anyone have this repeat problem and solve it? Thanks.
When you say you verified the update was done - you mean it was finished downloading? Or it was finished installing/applying the update?
What does it say your build is at now?
I don't think it downloaded. It just kept showing the "continue update" button which did nothing. Took it to a store today and they did something to initiate the download. It upgraded and it's H91010i now.
The AT&T tech support on the phone yesterday was wrong, I didn't have the update.
Related
Please help out my coworker has a stock Hero on sprint and we are unable to update the firmware. I was able to update mine, our demo and one other co-worker's phone but on hers, every time I actually go into the firmware update it states no updates available. Sadly we work for a sprint store and hers is the only one giving us an error. I've already gone to the point of wiping the device to restore to factory but with no avail. Aside from having her swap out the phone at our repair center, I wanted to see if anyone has had the same problem and was able to get passed it. I saw a couple of posts stating to use the RUU utility, but on a stock rom that we already "RTN'd" I don't know how that would help. Any help would be greatly appreciated.
I've seen something similar. A coworker of mine just got a hero last week (after the MR release) and her phone shows the older software version but it will not recognize a firmware update is needed. I checked the phone's awake time and it was low, indicating the messaging app was not keeping the phone awake or draining the battery so I assumed it must not need the MR update even though it shows the old software version.
A couple others have metioned this... For some reason, some phones shipped with older firmware, version 1.22.651.1 instead of 1.29.651.1. Doing a hard reset on the 1.22 version wouldn't help, but updating the firmware to the 1.29 should. After that, check for the official MR.
You can find the file over here:
ftp://xda:[email protected]_Hero_C_Sprint_1.29.651.1_signed_release.exe
http://forum.xda-developers.com/showthread.php?t=559622
the guy at the sprint store (3rd party store) where i got mine from , his hero will not update or even flash back to the stock sprint ruu everytime it downloads the update and goes to apply it it shuts the phone down and thats it no reboot have to pull the batt to get it to power back on again
I had the same problem. I got my Hero on the first day it came out. Every time I tried to download the firmware update it would say no update available. Took it to the Sprint store and no luck either. They finally swapped out my original Hero for a new one and I was past my 30 days.
After updating my Omnia 7 to Nodo I got another update notification about a "Samsung Update".
When I try to install it it hangs at step 6 of 10: rebooting your phone (the phone shows the omnia logo but doesn't boot).
Was anybody able to install this update? What does it do?
You say you updated to NoDo...how? Did you receive a notification or use one of the tricks to get the update? Not had anything myself. Also how long after the NoDo update did you get the other update, was it via Zune or a phone notification.
Sounds interesting given the odd display I've now got, wondering if we have some updated drivers on the way.
gc48067 said:
You say you updated to NoDo...how? Did you receive a notification or use one of the tricks to get the update? Not had anything myself. Also how long after the NoDo update did you get the other update, was it via Zune or a phone notification.
Sounds interesting given the odd display I've now got, wondering if we have some updated drivers on the way.
Click to expand...
Click to collapse
I forced the update (via Hungary) but got the new notification as soon as I connected the phone to Zune (it also shows up on the phone).
There is a 'more information' link on the first page but sadly it does not give more information.
Getting the same update after NoDo. Doesn't update though, stuck at rebooting just like you. Weird..
Didn't get my update via Hungary BTW, just the regular way (A1 branded).
Hmmm this is worrying. I assume there were no problems after this update failed?
Freypal said:
Hmmm this is worrying. I assume there were no problems after this update failed?
Click to expand...
Click to collapse
No, I don't think anything happened yet. The PC is waiting for the phone to reboot, and the phone is stuck on boot..
How long did you leave it?
Not sure, 30-45 mins maybe the first time. The second time I tried just a couple of minutes. It said the update would take 32 mins, but since it just said rebooting and not updating I reckoned the process hadn't even started yet.
Cheekbone said:
Not sure, 30-45 mins maybe the first time. The second time I tried just a couple of minutes. It said the update would take 32 mins, but since it just said rebooting and not updating I reckoned the process hadn't even started yet.
Click to expand...
Click to collapse
You just unplugged it then and it carried on workig OK?
That sounds about right, when i did pre-nodo the reboot took about a minute or so of displaying the Omnia logo then went to the pc plug screen whilst it updated.
I did read about device specific updates, seems odd though as some people are saying that they updated to NoDo and it works fine and had no future updates.
Freypal said:
You just unplugged it then and it carried on workig OK?
That sounds about right, when i did pre-nodo the reboot took about a minute or so of displaying the Omnia logo then went to the pc plug screen whilst it updated.
I did read about device specific updates, seems odd though as some people are saying that they updated to NoDo and it works fine and had no future updates.
Click to expand...
Click to collapse
Unplugged it and had to take the battery out to reboot. Notice how it says 'Samsung update for Windows Phone' though. I'll try one more time. My phone bugged me a couple of times about the update as well ('An Update is available').
I wonder if this is a firmware update?
Edit - Looks like it is http://forum.xda-developers.com/showpost.php?p=12516155&postcount=56
Yeah, guessed so. Still not working for me though. Waited for about an hour for it to reboot.
My mistake - Edited
Can i know which firmware version do you have on your Omnia 7? I got a JK1 and i haven't recieved this kind of update
PS
To view firmware version go in phone then open the numeric pad and call ##634# to enter diagnosis then type these combination: *#1234#
For me:
PDA: ends with JID
Phone: ends with JIC
CSC: ends with JID
Curious to see what Cheekbone has as its trying to update it
All end with JJ6
Well I guess the majority is already on JK1, so the samsung update only pops up for some.
It would be great if there would be further samsung firmware updates before major MSFT ones.
It does seem that JK1 is the norm. I guess it means I will be offered the further update...
Worrying!
Hey mine says
JID
JIC
JID
is this old? Is there any point to updating the firmware? Zune gives me no update. but i have been wondering about my FW Version for some time.
Any help is appreciated.
ProficienTWP7 said:
Hey mine says
JID
JIC
JID
is this old? Is there any point to updating the firmware? Zune gives me no update. but i have been wondering about my FW Version for some time.
Any help is appreciated.
Click to expand...
Click to collapse
Have you updated to Pre-NoDo (.7008) or NoDo (.7390) ?
I can't seem to get my update to go for anything. Not rooted, no custom recovery etc.
Went to check for the update, picked UK, made a Samsung account etc. It tries to connect then I just get "Connection Failed" after it told me an update is required.
Is anyone else having this issue?
Thanks,
JD
connection has been up and down tonight
pentafive said:
I can't seem to get my update to go for anything. Not rooted, no custom recovery etc.
Went to check for the update, picked UK, made a Samsung account etc. It tries to connect then I just get "Connection Failed" after it told me an update is required.
Is anyone else having this issue?
Thanks,
JD
Click to expand...
Click to collapse
Same issue here.. I keep trying but so far it goes to 6% and then fails.
jollerbarn said:
Same issue here.. I keep trying but so far it goes to 6% and then fails.
Click to expand...
Click to collapse
same here. sometimes you get the feeling that its your tab doing this but I guess its total server failure.
http://forum.xda-developers.com/showthread.php?t=1118132
it seems that the servers are working now. I successfully updated my galaxy tab 10.1 to android 3.1:
http://twitpic.com/59i50t
Yep, it is working now. Woke up this morning and it had downloaded it. Just got it applied.
Time to get CW and root back..
Thanks,
JD
so we DO have to re-do the root process once we apply the update via OTA ? Dammit.
pentafive said:
I can't seem to get my update to go for anything. Not rooted, no custom recovery etc.
Went to check for the update, picked UK, made a Samsung account etc. It tries to connect then I just get "Connection Failed" after it told me an update is required.
Is anyone else having this issue?
Thanks,
JD
Click to expand...
Click to collapse
Please do not Post Questions or Problems in the Development Forum Thanks
Moving to General
try again later after using house of moto, and connecting back to my google account, anyone else getting this error when trying to update to kitkat, i mean last night i d/l it but it failed because of root?
same here
Same Here!
I'm having the EXACT same issue. KitKat update was failing on my Razr M so I used House of Moto to restore back to factory 4.1.2. Now when I click "system updates" all I get is the error "Check for Update is not available at this time. Try again later."
Someone help.
Anyone able to help
Has anyone figured out a solution to this issue? We need your help.
I called motorola support and gave them my IMEI and they said it was because I previously rooted that I wasn't getting the update and was getting the "update not available". I don't really believe that to be honest. They insisted it had nothing to do with their servers.
Sent from my Nexus 7 using XDA Premium 4 mobile app
Very late but if anybody still having this issue..
I was getting the same error, so I just rebooted the phone and when it powered up OTA download started automatically..
My Verizon Note 8 just received an update (N950USQU8DVB1) but I had thought that the phone was out of support and was not going to get any more updates. I don't see mention of this one on the Verizon update page. Does anyone know what this is about and why we are getting an update after the support window is over?
Hmmm. Just got the Verizon update also..it does show on web page now as available.
No idea why this came in a year after support ended...lots more than just security updates it seems. Glad I kept it
Can anyone confirm if this update made voLTE available?
Does anyone have the files available yet to download and flash?
I don't see them on sammobile.com yet, but I would like to get a copy if anyone can help.
This updated broke my phone. I updated last night and now I have a "No sim card" message. I took my phone to a repair shop and they couldn't fix it. They suggested maybe a flash/roll back, but they wouldn't do it for me. My phone was perfectly fine before I updated. Good times..............
Try booting to recovery mode and wiping the cache partition. My friend had a dual sim version and sim not found message happened to him, wiping cache and double checking network was set to auto fixed it for him.
Another method may be trying to connect to windows and download Verizon software assistant and select repair phone. Takes a while to download everything so be patient until it finishes. I recall it took a half hour. Hope it helps.