Very specific bootloop issue - Nexus 6P Q&A, Help & Troubleshooting

Heads up, this is a bit of reading
Ok so two nights ago, I was messing with the phone a little bit attempting to put Google Assistant on the phone. I had gotten a new cable from Amazon which enabled me to finally plug my 6P into the computer and my bootloader was already unlocked as I did so before but the issue was that I didn't have twrp yet on my phone. After I got it all set up with adb/fastboot etc. I tried to flash twrp. It didn't work, I kept getting stock recovery to come up so I ended up chalking it up for another day. As I was watching my beloved school lose in the Rose Bowl, I realized that the phone was rebooting. Not sure why but it just started doing it. After that, the phone turned on after rebooting for about 45 mins and it stood on for about 10 mins. After that, it went back to bootlooping and did so without getting to the android boot up screen all night.
Pissed, I decided to try to fix it myself but after I woke up, I found the recovery to be inaccessible through the bootloader which I could previously enter even through all of the bootlooping. After the bootlooping started, I couldn't flash a recovery so figuring it was the new cable, I switched to the older one. Well after doing that, I was able to flash the stock recovery and get adb working again. Using a guide, I flashed the newest factory image that was just released which is N4F26J (my phone was on the NMF26F update), and after a few bootloops, the phone turned on!
Ecstatic, I skipped past all the setup screens and went immediately to developer options and I activated usb debugging. Shortly after this, the bootlooping restarted and I wasn't able to get it to get back to the phone. Using the Wugs toolkit, I continued to use that to get the factory images on the Nexus and usually after I would use it to flash the ota, it would reboot a few times and get to the welcome screen where I could use the phone for about 5 mins. before it started bootlooping again. Fearing it was just Google's OTAs, I switched ROMs using twrp and adb to this ROM https://forum.xda-developers.com/nexus-6p/development/rom-debloated-prerooted-deoxeded-t3372600 (All Credit For The Rom Goes To Him), and after a few reboots, I got it up and running but after a few mins, the bootlooping started again. I noticed that when I use the toolkit to get into the twrp recovery, it constantly says in Red Letters about it not being able to mount storage.
If anyone please can help me figure this out, I would really really appreciate it. I can't send it to Huawei because it has a very slight crack on the screen and with me being a college student, I can't afford the $160 that they want to replace it. Somebody please give me any type of insight so I can try to fix this on my own. Please

btw before every flash, I followed all steps you should with wiping cache, dalvik, etc. Not sure if that would make a difference

Exbruce said:
Heads up, this is a bit of reading...
Click to expand...
Click to collapse
Since you are familiar with NRT, I would start by running Advanced Utilities and fastboot FORMAT cache, system and userdata. Then go back to Flash Stock+ Unroot. Make sure you are set on at least NMF26F if Wug hasn't already updated to N4F26J yet. Flash stock. That should get you back up and running. There are other ADB options from the PC if this doesn't work for you.

v12xke said:
Since you are familiar with NRT, I would start by running Advanced Utilities and fastboot FORMAT cache, system and userdata. Then go back to Flash Stock+ Unroot. Make sure you are set on at least NMF26F if Wug hasn't already updated to N4F26J yet. Flash stock. That should get you back up and running. There are other ADB options from the PC if this doesn't work for you.
Click to expand...
Click to collapse
Ok I'll give it a shot and let you know how it goes.

Exbruce said:
Ok I'll give it a shot and let you know how it goes.
Click to expand...
Click to collapse
I think the problem you had with TWRP not sticking on Nougat is that you need to flash SuperSU after or the phone will revert back to stock recovery. Not that it helps with your boot loop issue.

v12xke said:
Since you are familiar with NRT, I would start by running Advanced Utilities and fastboot FORMAT cache, system and userdata. Then go back to Flash Stock+ Unroot. Make sure you are set on at least NMF26F if Wug hasn't already updated to N4F26J yet. Flash stock. That should get you back up and running. There are other ADB options from the PC if this doesn't work for you.
Click to expand...
Click to collapse
Tried it and no dice. Hasn't stopped bootlooping for the past hour

I think you have the issue aoy of us are having which after three or four days I have not been able to fix. RMA with Huawei maybe the only way out of it.
Sorry man it doesn't look good.

v12xke said:
Since you are familiar with NRT, I would start by running Advanced Utilities and fastboot FORMAT cache, system and userdata. Then go back to Flash Stock+ Unroot. Make sure you are set on at least NMF26F if Wug hasn't already updated to N4F26J yet. Flash stock. That should get you back up and running. There are other ADB options from the PC if this doesn't work for you.
Click to expand...
Click to collapse
galakanokis said:
I think you have the issue aoy of us are having which after three or four days I have not been able to fix. RMA with Huawei maybe the only way out of it.
Sorry man it doesn't look good.
Click to expand...
Click to collapse
Yeah it sucks simply because I've managed to get it from not booting to recovery to booting to the Rom but it just won't stick. This is hands down the worst experience I've ever had with a phone. The fact that Huawei wont replace it without that $160 is ridiculous to me because I've really done nothing wrong with it, it just konked out leaving me without a phone. Wow

Its probably google trying to force us into a pixel phone. If my 6p eats it, im done with Google phones. I love this phone. Its the best ive ever had. I'd definitely pay 160 for another if they could assure me no more bootloops. It sucks for people that can't afford it.

Exbruce said:
..... After the bootlooping started, I couldn't flash a recovery so figuring it was the new cable, I switched to the older one. Well after doing that, I was able to flash the stock recovery and get adb working again. Using a guide, I flashed the newest factory image that was just released which is N4F26J (my phone was on the NMF26F update), and after a few bootloops, the phone turned on!
Ecstatic, I skipped past all the setup screens and went immediately to developer options and I activated usb debugging. Shortly after this, the bootlooping restarted and I wasn't able to get it to get back to the phone. Using the Wugs toolkit, I continued to use that to get the factory images on the Nexus and usually after I would use it to flash the ota, it would reboot a few times and get to the welcome screen where I could use the phone for about 5 mins. before it started bootlooping again. Fearing it was just Google's OTAs, I switched ROMs using twrp and adb to this ROM https://forum.xda-developers.com/nexus-6p/development/rom-debloated-prerooted-deoxeded-t3372600 (All Credit For The Rom Goes To Him), and after a few reboots, I got it up and running but after a few mins, the bootlooping started again. I noticed that when I use the toolkit to get into the twrp recovery, it constantly says in Red Letters about it not being able to mount storage.
Click to expand...
Click to collapse
There well may well be a hardware problem with your device BUT I read your post again and I see a few possibilities. One is that you may have been using an unreliable data cable, and you didn't mention hash checking files before flashing. Second, it sounds like you had installed a factory image, and afterwards applied an OTA to the phone (and then a custom rom). Once you apply the full N4F26J image, there is no need use any OTA! Start with the latest image. Lastly, your data became encrypted when you booted the first time so you are getting mounting errors in TWRP. My advice would be to reformat again as above, manually download the full factory image N4F26J and use NRT to install it. NRT has not updated the toolkit yet, so you will have to d/l manually. NRT should hash check the file you downloaded. Use the bricked mode to Unroot+Flash Stock. You never mentioned running unencrypted, so I assume the default encryption is what you want. The idea is to attempt to get you back to stock with a device free from bootloops. If this doesn't work, then you'll need to use ADB.

v12xke said:
There well may well be a hardware problem with your device BUT I read your post again and I see a few possibilities. One is that you may have been using an unreliable data cable, and you didn't mention hash checking files before flashing. Second, it sounds like you had installed a factory image, and afterwards applied an OTA to the phone (and then a custom rom). Once you apply the full N4F26J image, there is no need use any OTA! Start with the latest image. Lastly, your data became encrypted when you booted the first time so you are getting mounting errors in TWRP. My advice would be to reformat again as above, manually download the full factory image N4F26J and use NRT to install it. NRT has not updated the toolkit yet, so you will have to d/l manually. NRT should hash check the file you downloaded. Use the bricked mode to Unroot+Flash Stock. You never mentioned running unencrypted, so I assume the default encryption is what you want. The idea is to attempt to get you back to stock with a device free from bootloops. If this doesn't work, then you'll need to use ADB.
Click to expand...
Click to collapse
Ok I'll give it a shot and let's see how this goes *fingers crossed*
UPDATE: Gave it a shot and it booted up to the welcome screen for about 2 mins and then started the bootloop all over again. Looks like the only option is to RMA the device at this point

Exbruce said:
Ok I'll give it a shot and let's see how this goes *fingers crossed*
UPDATE: Gave it a shot and it booted up to the welcome screen for about 2 mins and then started the bootloop all over again. Looks like the only option is to RMA the device at this point
Click to expand...
Click to collapse
Your phone is worth a lot more than 160.00 so it's probably best to RMA even if the charge seems unfair. You could always sell the RMA phone for a lot more than 160.00 if you've had enough of the 6P.

Exbruce said:
UPDATE: Gave it a shot and it booted up to the welcome screen for about 2 mins and then started the bootloop all over again. Looks like the only option is to RMA the device at this point
Click to expand...
Click to collapse
Sorry to hear that. Not ready to throw in the towel?
Have you tried doing a factory reset after the latest bootloop?
Any errors when formatting the 3 partitions, or during the flash process?
It could be looping for some reason during the initial encryption process which happens during first boot. I would try using a "no force-encrypt" modified boot.img before booting the first time to prevent the encryption process. If you prevent encryption, you may prevent the bootloop. You can find the boot.img on this forum, or use Wug's from the previous build, or even flash SU 2.79 to modify your boot.img.
If that doesn't work, you could try extracting files you need from the factory image, fastboot format and flash img files manually, including the modified boot.img.

Related

[Q] Can't get into recovery, no matter what I do... (Rooted, running rom...)

Ok, I just started experiencing an issue. I suddenly can't get into recovery. Here is a little back history. My N7 was running CNA 3.6.6 (I know, but...), and I was bored so I decided to try ParanoidAndroid. Well, I have that gotta try something else feeling again, and when I try to get into recovery, it will go to the google screen, then go black for about 10 seconds, then go back to the Google screen and boot up. This happens if I reboot to recovery through the power menu, or getting into recovery from the bootloader. I even tried Quick Boot, in hopes it had some magic I didn't. No luck. The same crap. I even switched from TWRP to clockwork recoveries, and the same crap happens (I tried the same things I did originally).
Also tried through other apps too, like Rom Manager, Rom Toolbox, and TiBu. Everything works, but I am bored with this rom... I have tried turning it off, plugging the N7 into a PC and trying to get into recovery. Again, I can get into the bootloader, but as soon as I select recovery, it goes black, then fully reboots...
Anyone have any ideas? Any help would be greatly appreciated.
Have you tried re-flashing a recovery image, eg TWRP 2.3, from fastboot?
Sent from my Nexus 7
BillGoss said:
Have you tried re-flashing a recovery image, eg TWRP 2.3, from fastboot?
Sent from my Nexus 7
Click to expand...
Click to collapse
Thanks for the reply. I will give this a try (gotta wait until after 10pm...or 17 minutes!). Again, thanks, hope this works.
MetalWych said:
Thanks for the reply. I will give this a try (gotta wait until after 10pm...or 17 minutes!). Again, thanks, hope this works.
Click to expand...
Click to collapse
Scheiße, I reflashed TWRP in fastboot, and I am getting the same result. I think my N7 forgot it has a recovery!? I will try flashing clockwork through fastboot and see if this works. Thanks for your help...
Edit: Clockwork does not help. There is no recovery for me. I am now at a loss. Hopefully someone will have some suggestions...
Finally got my recovery back...damn latest bootloader!
Yeah, this has sucked. I have spent several hours figuring out what the hell went wrong. It turns out its the latest bootloader. Others are having this issue. So, I had to go back to stock (which will erase EVERYTHING) and then had to re-root. Now that my bootloader is back to JRO03D, I am back up and running.
So, the first time I did this route, I decided to take the update and re-root my N7, and ran into the same issue. I could not get into recovery. So, I had to do it all over, this time not taking the update and not updating the bootloaders, and I am now back and already have a ROM running and everything installed.
If you want to go this route, here are a couple of links that will help...
http://rootzwiki.com/topic/28544-guide-nexus-7-bootloadersrecoveriesrootback-to-stock/#entry764328 and go to the Back To Stock section. The next part is for rooting (if you wish to do this yourself)...
http://www.talkandroid.com/guides/misc/how-to-unlock-and-root-the-nexus-7/
I will post this in case anyone has a need for this info...
Unable to get into Recovery after 4.1.2 upgrade... - xda-developers
Any help?

Need to copy over a nandroid backup but I can only boot to recovery!

Ok guys, I'm in deep trouble here. Kind of extremely desperate.
Please bare with my wall of text!
So I had just backed up my ROM, copied over the previous nandroid over to my computer and deleted it to make space for the new one. Made the new one, copied over the kernel I wanted to flash. Rebooted into recovery and simply flashed the kernel. That's where the screw-up started.
Wiped my cache and rebooted to a flashing purple and blue screen. Turned my phone off immediately and went to restore the backup I had just made. Not even midway through, I got "error while restoring /system". Nandroid is apparently no good?!
Now, I don't have anything on my SD to flash, not even a clean CM, another backup, nothing. I can only boot to recovery, if I try to reboot, I just get the google logo, then it goes off and back on, and so on. If I connect the phone to my PC, it obviously isn't detecting it.
I need a way to push or copy another nandroid backup or just a ROM over to my SD to flash something! I can't have bricked my phone!
Not too familiar with adb commands, haven't used them in ages!
I appreciate any help you can give me!!
EonHawk said:
Ok guys, I'm in deep trouble here. Kind of extremely desperate.
Please bare with my wall of text!
So I had just backed up my ROM, copied over the previous nandroid over to my computer and deleted it to make space for the new one. Made the new one, copied over the kernel I wanted to flash. Rebooted into recovery and simply flashed the kernel. That's where the screw-up started.
Wiped my cache and rebooted to a flashing purple and blue screen. Turned my phone off immediately and went to restore the backup I had just made. Not even midway through, I got "error while restoring /system". Nandroid is apparently no good?!
Now, I don't have anything on my SD to flash, not even a clean CM, another backup, nothing. I can only boot to recovery, if I try to reboot, I just get the google logo, then it goes off and back on, and so on. If I connect the phone to my PC, it obviously isn't detecting it.
I need a way to push or copy another nandroid backup or just a ROM over to my SD to flash something! I can't have bricked my phone!
Not too familiar with adb commands, haven't used them in ages!
I appreciate any help you can give me!!
Click to expand...
Click to collapse
Have you thought of using a toolkit like WugFresh NRT?
Sent from my Nexus 7 (2013)
---------- Post added at 06:05 AM ---------- Previous post was at 06:04 AM ----------
http://forum.xda-developers.com/showthread.php?t=1766475
Sent from my Nexus 7 (2013)
Berrydroidcafe said:
Have you thought of using a toolkit like WugFresh NRT?
Sent from my Nexus 7 (2013)
Click to expand...
Click to collapse
If you're talking about this one, reading the thread right now. About to download the windows version and try to flash stock and unroot, then root again.
Do you recommend anything else? I didn't want to lose root.
EonHawk said:
If you're talking about this one, reading the thread right now. About to download the windows version and try to flash stock and unroot, then root again.
Do you recommend anything else? I didn't want to lose root.
Click to expand...
Click to collapse
As far as losing root, you shouldn't lose it, and there's no reason to believe that you might have already lost it, but if you are planning on flashing stock and unrooting then it wouldn't matter anyway.
Sent from my Nexus 7 (2013)
Berrydroidcafe said:
As far as losing root, you shouldn't lose it, and there's no reason to believe that you might have already lost it, but if you are planning on flashing stock and unrooting then it wouldn't matter anyway.
Sent from my Nexus 7 (2013)
Click to expand...
Click to collapse
I'm stuck!!!
I tried flashing stock and unrooting, but I had issues with what it said could be either my drives not being installed, or my USB Debugging not being enabled. I don't think I ever enabled USB debugging after this last time I flashed CM. I tried going through full driver installation, but I still hit the same wall with USB debugging not being enabled!!
What should/can I do?
Boot into recovery and connect your USB cable on it. Download an ADB standalone and place the files you want to transfer there, open it and type:
adb push (local of the rom/kernel/wharever) (path to sd/internal storage). it would be something like that
adb push rom.zip /sdcard/0/
this will transfer the file to the root of the internal storage.
EonHawk said:
I'm stuck!!!
I tried flashing stock and unrooting, but I had issues with what it said could be either my drives not being installed, or my USB Debugging not being enabled. I don't think I ever enabled USB debugging after this last time I flashed CM. I tried going through full driver installation, but I still hit the same wall with USB debugging not being enabled!!
What should/can I do?
Click to expand...
Click to collapse
Did you go through the steps in the Full Driver Configuration Guide?
Sent from my Nexus 7 (2013)
sky0165 said:
Boot into recovery and connect your USB cable on it. Download an ADB standalone and place the files you want to transfer there, open it and type:
adb push (local of the rom/kernel/wharever) (path to sd/internal storage). it would be something like that
adb push rom.zip /sdcard/0/
this will transfer the file to the root of the internal storage.
Click to expand...
Click to collapse
Tried sideloading, sideloaded CM over. Seemed to work, but when I rebooted, got through to the CM logo and got stuck in a bootloop.
Rebooted into recovery and wiped device again.
Berrydroidcafe said:
Did you go through the steps in the Full Driver Configuration Guide?
Sent from my Nexus 7 (2013)
Click to expand...
Click to collapse
I tried, but I got stuck because I couldn't do Step 1 without having USB Debugging enabled!
EonHawk said:
Tried sideloading, sideloaded CM over. Seemed to work, but when I rebooted, got through to the CM logo and got stuck in a bootloop.
Rebooted into recovery and wiped device again.
Click to expand...
Click to collapse
Just a thought, have you considered using TWRP? Are you sure it was actually a bootloop and not a boot that is just taking a little longer than usual to finish?
Sent from my Nexus 7 (2013)
Berrydroidcafe said:
Just a thought, have you considered using TWRP? Are you sure it was actually a bootloop and not a boot that is just taking a little longer than usual to finish?
Sent from my Nexus 7 (2013)
Click to expand...
Click to collapse
I waited for over 5 minutes, turned it off, and tried booting it up. After another 3 minutes of nothing, I gave up.
Tried sideloading an old backup but wasn't able to sideload anymore..
Currently trying to do the driver things in the toolkit..
I may have screwed this up even more.
While doing Step 1, I again couldn't do the whole USB Debugging enable/disable, so I just went and did everything else that I could. Step 2 installed, Step 3 couldn't recognize my phone, just went back to Google bootloop.
I don't think I can even try sideloading stuff anymore.
I may have screwed this up even more.
While doing Step 1, I again couldn't do the whole USB Debugging enable/disable, so I just went and did everything else that I could. Step 2 installed, Step 3 couldn't recognize my phone, just went back to Google bootloop.
I don't think I can even try sideloading stuff anymore.
EDIT:
Ok, sideloading CM again. Currently at 70%. I'll keep you guys posted.
Sorry to post 4 times in a row, but still stuck in the CM bootloop.
Is there anything better I should try sideloading? Maybe a factory image?
Something that would completely restore everything?
Sorry to post 5 (FIVE) times in a row!
FIXED IT! **** YES! I was running out of time too, have to wake up in four hours for work, hahahah.
I really don't know what happened this time. Tried running the Flash Stock + Unroot again, and it went through!
Going to enjoy stock for a while, this scared me way more than my previous adventures with rooting have, and I'm not entirely (but mostly) new to this!
Thank you so much for your help man, couldn't have done it without some support. Really feel indebt to the guy that made the toolkit, though. Thanks all around!
EonHawk said:
Sorry to post 5 (FIVE) times in a row!
FIXED IT! **** YES! I was running out of time too, have to wake up in four hours for work, hahahah.
I really don't know what happened this time. Tried running the Flash Stock + Unroot again, and it went through!
Going to enjoy stock for a while, this scared me way more than my previous adventures with rooting have, and I'm not entirely (but mostly) new to this!
Thank you so much for your help man, couldn't have done it without some support. Really feel indebt to the guy that made the toolkit, though. Thanks all around!
Click to expand...
Click to collapse
Great! :thumbup:
Sent from my Nexus 7 (2013)

Stuck in bootloop - doesn't reach boot animation, and can't access recovery.

Hi All!
I seem to be stuck in a bootloop on my 6P. I was running the latest Pure Nexus build, and I was having a bit of trouble with some apps, so I decided to reboot into TWRP and wipe the cache. After booting up again, everything seemed normal. The phone was running for a minute or so, and it just shut off. After that, it just keep rebooting. It's not a normal bootloop. I do not reach the animation, I only get to the screen where it says "google" and has the unlocked padlock symbol on the bottom. After that, it starts all over again with the "cannot check for corruption screen."
To be very clear: I can't boot anything at all, including recovery. I have tried flashing multiple versions of TWRP and multiple versions of the stock recovery.
Here is what I've tried so far:
I have flashed back to the latest 7.1.1 release both manually and using the flash all command
I used fastboot to erase the system, cache, boot, and userdata. I ran the commands normally and also with -w.
I've tried to flash an older version of android - 6.0, I think.
Nothing seems to work. I haven't made it to the boot animation once since it shut down.
I also left it on the charger all night just to be sure. The battery was at about 75% when it shut down.
Thanks!
RMA bro.
mtpease said:
Hi All!
I seem to be stuck in a bootloop on my 6P. I was running the latest Pure Nexus build, and I was having a bit of trouble with some apps, so I decided to reboot into TWRP and wipe the cache. After booting up again, everything seemed normal. The phone was running for a minute or so, and it just shut off. After that, it just keep rebooting. It's not a normal bootloop. I do not reach the animation, I only get to the screen where it says "google" and has the unlocked padlock symbol on the bottom. After that, it starts all over again with the "cannot check for corruption screen."
To be very clear: I can't boot anything at all, including recovery. I have tried flashing multiple versions of TWRP and multiple versions of the stock recovery.
Here is what I've tried so far:
I have flashed back to the latest 7.1.1 release both manually and using the flash all command
I used fastboot to erase the system, cache, boot, and userdata. I ran the commands normally and also with -w.
I've tried to flash an older version of android - 6.0, I think.
Nothing seems to work. I haven't made it to the boot animation once since it shut down.
I also left it on the charger all night just to be sure. The battery was at about 75% when it shut down.
Thanks!
Click to expand...
Click to collapse
Can you get to the bootloader?
I'm going to go out on a limb and say if you flash a factory image and get no errors but it's still boned the way you described then RMA if your answer. Your in an every growing boat!!
Sent from my Nexus 6P using XDA-Developers Legacy app
jhs39 said:
Can you get to the bootloader?
Click to expand...
Click to collapse
Yeah, I can get in to the bootloader just fine. I can flash anything I want wit no errors. I just can't boot anything.
CyberpodS2 said:
I'm going to go out on a limb and say if you flash a factory image and get no errors but it's still boned the way you described then RMA if your answer. Your in an every growing boat!!
Sent from my Nexus 6P using XDA-Developers Legacy app
Click to expand...
Click to collapse
Yeah, google agrees with me. They've sent me a new phone. I wish I could have found a solution, though.
mtpease said:
Yeah, google agrees with me. They've sent me a new phone. I wish I could have found a solution, though.
Click to expand...
Click to collapse
Glad your warranty worked for you. Pure Nexus seems to be a recurring factor in several threads. I've never used it myself. Over in this thread, an experienced user ran into a bootloop that would not clear with a fresh wipe and installation with flash-all.bat or even flashing partitions manually. Flash-all.bat finished with no errors but still looping. As a last resort he used Skipsoft's Toolkit to re-install stock and it worked. The toolkit script formats userdata and cache and this appears to be what solved the problem. Interestingly, he was able to reproduce the problem with PN. After installing it, he went into a bootloop again and the toolkit again got him back to stock. So, others that are stuck in a bootloop especially after running or updating PN should try formatting userdata and cache, or use the toolkit.

Samsung J5 was rooted, did factory reset now I'm lost

Hello,
Like the title says, I have a Samsung J5, I rooted it as soon as I got it maybe a year or so ago.
I never had any issues with it. This morning, however I made a (now in hindsight) bad decision by factory resetting, dont even ask me why I thought I needed to factory reset it, I already did it.
Anyways, I did the factory reset from the phone and it instantly rebooted into TWRP, and here's where I got lost. I don't know what to do from here.
I assumed the phone would just reset itself, but it always reboots in recovery mode.
I thought maybe I had to flash a ROM again (I flashed a custom one and then stock back when I first rooted it, but my memory is terrible and I just have faint memories of it), I looked that up and found I needed Odin, the stock rom I wanted to flash and to reboot into download mode. So I got all I required and I don't think Odin is finding my phone.
My phone just has the blue screen saying downloading... and do not turn off target. Nothing else. and Odin doesn't show anything (I think it's supposed to show the device somewhere? Anyways, I'm super lost and I have no idea what to do.
I mostly just need someone to point me in the right direction, maybe some instructions I can follow or something, I'm not super experienced as you can tell but I can follow basic instructions when I'm not being dumb.
TL;DR: Did factory reset on rooted J5, now it only boots into TWRP, no idea where to go from here, stock rom flash?
4tson said:
Hello,
Like the title says, I have a Samsung J5, I rooted it as soon as I got it maybe a year or so ago.
I never had any issues with it. This morning, however I made a (now in hindsight) bad decision by factory resetting, dont even ask me why I thought I needed to factory reset it, I already did it.
Anyways, I did the factory reset from the phone and it instantly rebooted into TWRP, and here's where I got lost. I don't know what to do from here.
I assumed the phone would just reset itself, but it always reboots in recovery mode.
I thought maybe I had to flash a ROM again (I flashed a custom one and then stock back when I first rooted it, but my memory is terrible and I just have faint memories of it), I looked that up and found I needed Odin, the stock rom I wanted to flash and to reboot into download mode. So I got all I required and I don't think Odin is finding my phone.
My phone just has the blue screen saying downloading... and do not turn off target. Nothing else. and Odin doesn't show anything (I think it's supposed to show the device somewhere? Anyways, I'm super lost and I have no idea what to do.
I mostly just need someone to point me in the right direction, maybe some instructions I can follow or something, I'm not super experienced as you can tell but I can follow basic instructions when I'm not being dumb.
TL;DR: Did factory reset on rooted J5, now it only boots into TWRP, no idea where to go from here, stock rom flash?
Click to expand...
Click to collapse
Try factory reset in TWRP under "wipe" and try rebooting then.
If that doesn't work download a rom from xda for your device onto an sd card. Then put the sd card into the phone, Reboot into twrp and flash the ROM.
The reason odin isn't picking up your device is more than likely USB debugging isn't enabled which you can only do from inside the phones settings. Enable it once you flash the new rom and then flash your old firmware using odin afterwards if you wish.
Do you know what model it is?
Or even what year model it is? 2015?/16?/17?
If you can boot into twrp you have nothing to worry about as it can be easily resolved
garylawwd said:
Try factory reset in TWRP under "wipe" and try rebooting then.
If that doesn't work download a rom from xda for your device onto an sd card. Then put the sd card into the phone, Reboot into twrp and flash the ROM.
The reason odin isn't picking up your device is more than likely USB debugging isn't enabled which you can only do from inside the phones settings. Enable it once you flash the new rom and then flash your old firmware using odin afterwards if you wish.
Do you know what model it is?
Or even what year model it is? 2015?/16?/17?
If you can boot into twrp you have nothing to worry about as it can be easily resolved
Click to expand...
Click to collapse
Hey
I have already tried doing the factory reset from TWRP, but when I reboot after that it goes back into recovery mode, if I try to reboot from recovery mode into system it just goes back to recovery mode as well.
I'll try downloading another rom, I got the stock one in there but it doesn't flash it from TWRP, which I'm pretty sure is expected behaviour anyways.
The model is SM-J510MN 2016, I'll start looking for a rom.
Thanks
4tson said:
Hey
I have already tried doing the factory reset from TWRP, but when I reboot after that it goes back into recovery mode, if I try to reboot from recovery mode into system it just goes back to recovery mode as well.
I'll try downloading another rom, I got the stock one in there but it doesn't flash it from TWRP, which I'm pretty sure is expected behaviour anyways.
The model is SM-J510MN 2016, I'll start looking for a rom.
Thanks
Click to expand...
Click to collapse
You can't flash the stock rom in TWRP because it is a .zip.tar file and twrp can only flash .zip files or .img files
garylawwd said:
You can't flash the stock rom in TWRP because it is a .zip.tar file and twrp can only flash .zip files or .img files
Click to expand...
Click to collapse
Yeah, I may or may not have already tried hehe.
You wouldn't happen to have a rom that's not being hosted on Mega would you? I exceeded my limit when I was 95% done downloading one of them.
I think I found one, whoops.
4tson said:
Hello,
Like the title says, I have a Samsung J5, I rooted it as soon as I got it maybe a year or so ago.
I never had any issues with it. This morning, however I made a (now in hindsight) bad decision by factory resetting, dont even ask me why I thought I needed to factory reset it, I already did it.
Anyways, I did the factory reset from the phone and it instantly rebooted into TWRP, and here's where I got lost. I don't know what to do from here.
I assumed the phone would just reset itself, but it always reboots in recovery mode.
I thought maybe I had to flash a ROM again (I flashed a custom one and then stock back when I first rooted it, but my memory is terrible and I just have faint memories of it), I looked that up and found I needed Odin, the stock rom I wanted to flash and to reboot into download mode. So I got all I required and I don't think Odin is finding my phone.
My phone just has the blue screen saying downloading... and do not turn off target. Nothing else. and Odin doesn't show anything (I think it's supposed to show the device somewhere? Anyways, I'm super lost and I have no idea what to do.
I mostly just need someone to point me in the right direction, maybe some instructions I can follow or something, I'm not super experienced as you can tell but I can follow basic instructions when I'm not being dumb.
TL;DR: Did factory reset on rooted J5, now it only boots into TWRP, no idea where to go from here, stock rom flash?
Click to expand...
Click to collapse
maybe install usb drivers and try this: disconnect device, hold power, home and vol up key, connect device and then press volume up to enter download mode
Dyeide said:
maybe install usb drivers and try this: disconnect device, hold power, home and vol up key, connect device and then press volume up to enter download mode
Click to expand...
Click to collapse
Yep, I tried that, although I'm not sure the USB drivers I downloaded were correct, since the official page isn't working at least for me. So I downloaded what the websites claimed were the correct drivers, I went into download mode that way, which has some debug info on the top left stating it's in Odin mode, but Odin still didn't recognize it.
I'm pretty sure usb debug options were turned on before this, but I'm not sure if the factory reset could've messed with that, thought I'm assuming it could be part of it.
I'm currently trying to download some custom roms to follow garylawwd's advice, I'll reply once I've got results.
garylawwd said:
You can't flash the stock rom in TWRP because it is a .zip.tar file and twrp can only flash .zip files or .img files
Click to expand...
Click to collapse
So I downloaded one, wiped everything, installed it via twrp, it apparently installed it correctly, rebooted the system and it went straight into recovery mode again. It's not letting me reboot into anything that isn't download or recovery. Any other ideas? Am I doing something wrong?
4tson said:
So I downloaded one, wiped everything, installed it via twrp, it apparently installed it correctly, rebooted the system and it went straight into recovery mode again. It's not letting me reboot into anything that isn't download or recovery. Any other ideas? Am I doing something wrong?
Click to expand...
Click to collapse
Uhm, so after doing that I flashed the latest twrp version (I had 3.0.2 or something), rebooted after flashing the image, did a wipe from there, rebooted and it now didn't boot into recovery mode but instead I'm now on a white screen with the samsung logo in the middle looping from light grey to black. I'll look into that I guess...
4tson said:
Uhm, so after doing that I flashed the latest twrp version (I had 3.0.2 or something), rebooted after flashing the image, did a wipe from there, rebooted and it now didn't boot into recovery mode but instead I'm now on a white screen with the samsung logo in the middle looping from light grey to black. I'll look into that I guess...
Click to expand...
Click to collapse
After it got stuck on the samsung logo I rebooted into recovery mode, flashed the custom rom once again, rebooted and it's still stuck on the samsung logo. Lost once more.
4tson said:
After it got stuck on the samsung logo I rebooted into recovery mode, flashed the custom rom once again, rebooted and it's still stuck on the samsung logo. Lost once more.
Click to expand...
Click to collapse
Go into twrp and go to wipe. Click advanced wipe and wipe system, internal, data, dalvik cache.
Then flash the ROM again and reboot
garylawwd said:
Go into twrp and go to wipe. Click advanced wipe and wipe system, internal, data, dalvik cache.
Then flash the ROM again and reboot
Click to expand...
Click to collapse
Tried this just now, it rebooted twice and on the second reboot it got stuck on the logo once again.
I think I'm done trying to mess around with it, I'll take it to a repair place :/
Thanks for looking out though, definitely appreciate your tips even if they didn't end up working out. :good:
4tson said:
After it got stuck on the samsung logo I rebooted into recovery mode, flashed the custom rom once again, rebooted and it's still stuck on the samsung logo. Lost once more.
Click to expand...
Click to collapse
https://forum.xda-developers.com/ga...nt/recovery-twrp-3-1-2-blue-dogerino-t3768707 Try flashing this recovery it's a newer version.Just download the .img file and install it through twrp as recovery when prompted.
4tson said:
So I downloaded one, wiped everything, installed it via twrp, it apparently installed it correctly, rebooted the system and it went straight into recovery mode again. It's not letting me reboot into anything that isn't download or recovery. Any other ideas? Am I doing something wrong?
Click to expand...
Click to collapse
Why would you try a ROM which has not been updated for months,get a recent one like Lineage OS just to try if it works,its also small in size.
DontTouchMaPhone said:
Why would you try a ROM which has not been updated for months,get a recent one like Lineage OS just to try if it works,its also small in size.
Click to expand...
Click to collapse
He wants to just enable USB debugging in devoloper options because he wants the stock firmware and his pc isn't recognising his phone because this option isn't enabled.
He has twrp so flashing any rom will do just to get into the phone and enable USB debugging so he can flash the stock firmware through odin
garylawwd said:
He wants to just enable USB debugging in devoloper options because he wants the stock firmware and his pc isn't recognising his phone because this option isn't enabled.
He has twrp so flashing any rom will do just to get into the phone and enable USB debugging so he can flash the stock firmware through odin
Click to expand...
Click to collapse
I understand why he is using a custom rom,I mean why did he try one that has not been updated for ages because maybe its the rom causing bootloop
DontTouchMaPhone said:
I understand why he is using a custom rom,I mean why did he try one that has not been updated for ages because maybe its the rom causing bootloop
Click to expand...
Click to collapse
Hey, so yeah, I was just looking for any rom, didn't really look for anything in particular, just got the first one I found in order to just get into the phone.
I ended up just taking it to a repair place after not having much luck myself, I don't know what exactly they did, but I now have that ROM flashed and I have access to the phone, I'm not sure if I want to try flashing either a different custom rom now, stock, or just sticking to this, since I'm sorta scared it will get messed up again and I'll have to go back to that repair place.
4tson said:
Hey, so yeah, I was just looking for any rom, didn't really look for anything in particular, just got the first one I found in order to just get into the phone.
I ended up just taking it to a repair place after not having much luck myself, I don't know what exactly they did, but I now have that ROM flashed and I have access to the phone, I'm not sure if I want to try flashing either a different custom rom now, stock, or just sticking to this, since I'm sorta scared it will get messed up again and I'll have to go back to that repair place.
Click to expand...
Click to collapse
Are you on stock now?
DontTouchMaPhone said:
Are you on stock now?
Click to expand...
Click to collapse
Nope, I'm on Extreme ux 8.0, which is what I downloaded to try to get into the phone to turn on the usb debugging option, the guy that repaired it must've noticed it was already on my SD card and flashed it without telling me.
Like I said, I kind of want to go back to stock but I'm sort of scared of touching it and having it get stuck again, I've kinda got used to this rom's little issues by now though I suppose.
4tson said:
Nope, I'm on Extreme ux 8.0, which is what I downloaded to try to get into the phone to turn on the usb debugging option, the guy that repaired it must've noticed it was already on my SD card and flashed it without telling me.
Like I said, I kind of want to go back to stock but I'm sort of scared of touching it and having it get stuck again, I've kinda got used to this rom's little issues by now though I suppose.
Click to expand...
Click to collapse
Wait,so you paid for the repair right?And he flashed you a custom rom?Looks pretty scammy to me..Anyways do you have twrp or stock recovery?

Encryption Issues/TWRP/password

Morning
I have an issue with an OP5 I'm trying to get working again. I got this phone secondhand, it was advertised as having freezing/reboot issues. I used the phone for a while and confirmed this was the case, broadly speaking it did the following (I never wholly nailed it down):
it froze at charging so would need to be booted into bootloader and started from there
it went into a weird vegetative state sometimes after charging (black screen, LED glowing whitish), which only a reboot in the manner above would fix
it would occasionally freeze after a normal reboot (about 5-10 seconds in) if I immediately started using it
it did not execute random reboots often, mainly just freezes
there was on-screen weirdness, sometimes flickering along edges of screen, sometimes whole screen freak outs with colour inversion or whatever...rebooting the phone fixed it
The phone was on stock ROM (latest 9.0.9) so I thought I might fix it by flashing Lineage Pie onto it, which I did yesterday; I also flashed TWRP codeworx onto it too....so far so good.
The phone immediately was working much better, it was not having boot issues, it seemed to be running great, I thought it must be something on the stock ROM which was causing the issues so was happy. I got busy rooting it (Magisk) and getting gapps back on - happy days. Plugged it in last night to charge, phone was left on.
This morning, vegetative phone again. Turned it on (normal way) and got to lockscreen - entered pin, back to lockscreen, did this several times, still got to lockscreen. I now realise it wasn't recognising the pin.
Rebooted the phone. Straight to TWRP, and the 'decrypt data' screen - entering the pin here showed the 'password not recognised'. So can't now enter TWRP or decrypt. Nor can I start phone normally. It just defaults back to TWRP.
I can get to the fastboot screen. The phone is recognised by my PC, shows device number and 'fastboot' in powershell window. Works with ADB also (shows device, can switch between recovery and bootloader no problem)....so....
I tried reflashing the stock recovery....figuring I could do a factory reset...'could not load [filename]'....
So, it looks like I'm a bit stuck. Any help very gratefully accepted :good:
apologies
meant to post this in questions and answers...my bad...please feel free to move this
First wipe from bootloader, and then format from bootloader.
You will lose all you data and files, but unless your data is decrypted, you cannot enter TWRP.
Otherwise, you can try the CodeworkX Force Decrypt TWRP and then try that. That would be the only option.
GitManMatt said:
Rebooted the phone. Straight to TWRP, and the 'decrypt data' screen - entering the pin here showed the 'password not recognised'. So can't now enter TWRP or decrypt. Nor can I start phone normally. It just defaults back to TWRP.
So, it looks like I'm a bit stuck. Any help very gratefully accepted :good:
Click to expand...
Click to collapse
This is probably not related to hardware. Instead, one or more of your firmware partitions got messed up. You need to install a full stock rom and boot once. After that, you should be able to do whatever you want. Before installing stock, load TWRP. At a password prompt press cancel button and you will get to TWRP's usual screen. Swipe to allow modifications. Then go to wipe and try to format data (where you get the 'confirm' prompt). If that worked, then format system/vendor/data. Reboot to TWRP, load stock rom and flash it.
If format data doesn't work, then do the same in fastboot.
I've had the same issue using the wrong twrp for the ROM version I've been on
GitManMatt said:
meant to post this in questions and answers...my bad...please feel free to move this
Click to expand...
Click to collapse
No problem, and it's great that you noticed it yourself. I've found your thread just by accident and moved it to Q&A.
To get moderator's attention best is to simply use the report functionality.
Oswald Boelcke said:
No problem, and it's great that you noticed it yourself. I've found your thread just by accident and moved it to Q&A.
To get moderator's attention best is to simply use the report functionality.
Click to expand...
Click to collapse
Thanks Oswald ?
Thanks guys, a few questions....
vdbhb59 said:
First wipe from bootloader, and then format from bootloader.
You will lose all you data and files, but unless your data is decrypted, you cannot enter TWRP.
Otherwise, you can try the CodeworkX Force Decrypt TWRP and then try that. That would be the only option.
Click to expand...
Click to collapse
Thanks for this really appreciate it; I think that this is what I need to do - wipe and format from bootloader, clean flash of full stock ROM - I'm not worried about the data/files as having nothing on it at the moment - what commands do I need to execute to do this?
If you could point me towards the Force Decrypt TWRP would appreciate it also, though I'm guessing this might not work as I can't flash a new recovery?
optimumpro said:
This is probably not related to hardware. Instead, one or more of your firmware partitions got messed up. You need to install a full stock rom and boot once. After that, you should be able to do whatever you want. Before installing stock, load TWRP. At a password prompt press cancel button and you will get to TWRP's usual screen. Swipe to allow modifications. Then go to wipe and try to format data (where you get the 'confirm' prompt). If that worked, then format system/vendor/data. Reboot to TWRP, load stock rom and flash it.
If format data doesn't work, then do the same in fastboot.
Click to expand...
Click to collapse
OK I'm guessing this might be the Force Decrypt TWRP mentioned above...or...? I guessed it might have something to do with a partition but I'm a bit too much of a noob to know what to do to fix that, though I'm presuming a full wipe then reinstall fixes all evils... :angel:....
I welcome the commands for the wipe if you guys can help me out. Thanks for your time appreciate it
GitManMatt said:
Thanks for this really appreciate it; I think that this is what I need to do - wipe and format from bootloader, clean flash of full stock ROM - I'm not worried about the data/files as having nothing on it at the moment - what commands do I need to execute to do this?
Click to expand...
Click to collapse
Just flash like this
fastboot flash zip stock.zip
Where stock.zip is your ROM file renamed to make it easier.
Ensure you are running the CMD from the path where your stock.zip is present. Run it as admin if it gives error.
Ideally you will find your adb in c:\adb
Once you are done, boot to system. Then once first setup is done, flash twrp via fastboot by
fastboot flash recovery recovery.img
GitManMatt said:
If you could point me towards the Force Decrypt TWRP would appreciate it also, though I'm guessing this might not work as I can't flash a new recovery?
Click to expand...
Click to collapse
Download from here: https://sourceforge.net/projects/ch...signed-forcedecrypt-cheeseburger.img/download
It will work once you have flashed the stock ROM. Also once you have formatted your data.
GitManMatt said:
OK I'm guessing this might be the Force Decrypt TWRP mentioned above...or...? I guessed it might have something to do with a partition but I'm a bit too much of a noob to know what to do to fix that, though I'm presuming a full wipe then reinstall fixes all evils... :angel:....
I welcome the commands for the wipe if you guys can help me out. Thanks for your time appreciate it
Click to expand...
Click to collapse
Fastboot wipe data command is: fastboot flashall -w
It wipes the /data partition.
vdbhb59 said:
Just flash like this
fastboot flash zip stock.zip
Where stock.zip is your ROM file renamed to make it easier.
Ensure you are running the CMD from the path where your stock.zip is present. Run it as admin if it gives error.
Ideally you will find your adb in c:\adb
Once you are done, boot to system. Then once first setup is done, flash twrp via fastboot by
fastboot flash recovery recovery.img
Download from here: https://sourceforge.net/projects/ch...signed-forcedecrypt-cheeseburger.img/download
It will work once you have flashed the stock ROM. Also once you have formatted your data.
Fastboot wipe data command is: fastboot flashall -w
It wipes the /data partition.
Click to expand...
Click to collapse
Thanks guys, I sort of got there in the end. Flashing the stock ROM through fastboot did not work as outlined above. It kept saying there was insufficent space (I can't remember the exact wording, but something along those lines). Anyway I ran the 'fastboot erase recovery' line and the same for formatting then flashed the TWRP with the link above. This opened fine and decrypted. I went to the Wipe section and formatted data, got loads of error messages, but when I rebooted into recovery and did it again it went through fine. In doing so, the internal storage was now visible in Windows Explorer. I copied the Stock ROM zip across to the internal storage then flashed it - bam, up and running. Seems to be working fine but will report back if not.
GitManMatt said:
Thanks guys, I sort of got there in the end. Flashing the stock ROM through fastboot did not work as outlined above. It kept saying there was insufficent space (I can't remember the exact wording, but something along those lines). Anyway I ran the 'fastboot erase recovery' line and the same for formatting then flashed the TWRP with the link above. This opened fine and decrypted. I went to the Wipe section and formatted data, got loads of error messages, but when I rebooted into recovery and did it again it went through fine. In doing so, the internal storage was now visible in Windows Explorer. I copied the Stock ROM zip across to the internal storage then flashed it - bam, up and running. Seems to be working fine but will report back if not.
Click to expand...
Click to collapse
Trial and error always works. The first time I had ever rooted, back in 2011, was a nightmare. My phone wont boot into any mode. I got through the night at 5 in the morning. :good:
https://photos.app.goo.gl/Zi84K4jqQsoKZjZh9
Screen glitch I was on about in the opening post. Not seen it since. Still trialling the phone but seems to be running fine now. One thing... The issue with the freezing and white Led was down to the screen saver being set to on... Disabling it got rid of the unresponsive phone. Seems I was plugging it onto charge, the screen saver was kicking in and causing it to freeze. Same seemed to be happening if just left.
No obvious screen glitch now. Fingers crossed....
It's back....
GitManMatt said:
https://photos.app.goo.gl/Zi84K4jqQsoKZjZh9
Screen glitch I was on about in the opening post. Not seen it since. Still trialling the phone but seems to be running fine now. One thing... The issue with the freezing and white Led was down to the screen saver being set to on... Disabling it got rid of the unresponsive phone. Seems I was plugging it onto charge, the screen saver was kicking in and causing it to freeze. Same seemed to be happening if just left.
No obvious screen glitch now. Fingers crossed....
Click to expand...
Click to collapse
update....nope, it's not the screensaver.
Plugged phone in to charge last night and this morning got same issues....videos here (apologies for length and shakiness, just raw footage)
https://photos.app.goo.gl/m22nUMs8LJZzGfcV7
and
https://photos.app.goo.gl/YkuMSSSqMigFQUun8
Basically it's freezing and off, but with the LED glowing whitish, as shown. It took several attempts to get it to respond and reboot as you can see. Once it was up and running it crashed a couple of times - freeze/reboot, and a full screen fuzz-out (badly tuned telly kind of static) followed by a reboot...as always eventually once it gets going it seems to be running fine again. I was using it fairly extensively last night and it seemed OK, as I was going through my apps setting them up again or playing a few games (e.g. Clash which uses a fair bit of processor power and battery).
So it looks like it's something around the boot, though why it occasionally just switches off I don't know. As this is now a full and clean firmware reinstall...what could it be?
GitManMatt said:
update....nope, it's not the screensaver.
Plugged phone in to charge last night and this morning got same issues....videos here (apologies for length and shakiness, just raw footage)
https://photos.app.goo.gl/m22nUMs8LJZzGfcV7
and
https://photos.app.goo.gl/YkuMSSSqMigFQUun8
Basically it's freezing and off, but with the LED glowing whitish, as shown. It took several attempts to get it to respond and reboot as you can see. Once it was up and running it crashed a couple of times - freeze/reboot, and a full screen fuzz-out (badly tuned telly kind of static) followed by a reboot...as always eventually once it gets going it seems to be running fine again. I was using it fairly extensively last night and it seemed OK, as I was going through my apps setting them up again or playing a few games (e.g. Clash which uses a fair bit of processor power and battery).
So it looks like it's something around the boot, though why it occasionally just switches off I don't know. As this is now a full and clean firmware reinstall...what could it be?
Click to expand...
Click to collapse
Do something, install the OOS via the MSMTool for 9.0.9 and first boot it, set it up and then make any changes. The MSM Post Link: https://forum.xda-developers.com/oneplus-5/how-to/guide-unbrick-guide-hard-bricked-t3761706
vdbhb59 said:
Do something, install the OOS via the MSMTool for 9.0.9 and first boot it, set it up and then make any changes. The MSM Post Link: https://forum.xda-developers.com/oneplus-5/how-to/guide-unbrick-guide-hard-bricked-t3761706
Click to expand...
Click to collapse
Thanks I'll give it a go - may take a bit of time as I need to find a moment to do it :good:
vdbhb59 said:
Do something, install the OOS via the MSMTool for 9.0.9 and first boot it, set it up and then make any changes. The MSM Post Link: https://forum.xda-developers.com/oneplus-5/how-to/guide-unbrick-guide-hard-bricked-t3761706
Click to expand...
Click to collapse
OK, I managed that really easily, ran like a charm, didn't need to mess about loading drivers as it was recognised straight away. I'll let you know how it goes.....
Nope hasn't fixed it....
GitManMatt said:
Nope hasn't fixed it....
Click to expand...
Click to collapse
OK, back to the start again
On charge (screen off) pressing the power button to wake the phone gets this fuzzy screen....this occasionally flashes up when actually using the phone.
Otherwise, I tried using it and running screen record to see if I could capture any further moments, but nothing yet.
The phone (before I started recording) did reboot randomly during playback of a youtube video (I was trying to see if it was something to do with overloading of the processors).
It does seem to have something to do with 'active use' i.e. processor heavy use rather than normal passive use....e.g. playing a game can make is crash/soft reboot (cuts out, goes black, button lights still on, comes back and locked after a few seconds) and occasionally fully reboots.
Puzzler this one...can't see how this is a firmware issue now?
GitManMatt said:
OK, back to the start again
On charge (screen off) pressing the power button to wake the phone gets this fuzzy screen....this occasionally flashes up when actually using the phone.
Otherwise, I tried using it and running screen record to see if I could capture any further moments, but nothing yet.
The phone (before I started recording) did reboot randomly during playback of a youtube video (I was trying to see if it was something to do with overloading of the processors).
It does seem to have something to do with 'active use' i.e. processor heavy use rather than normal passive use....e.g. playing a game can make is crash/soft reboot (cuts out, goes black, button lights still on, comes back and locked after a few seconds) and occasionally fully reboots.
Puzzler this one...can't see how this is a firmware issue now?
Click to expand...
Click to collapse
actually one thing it hasn't done lately is completely go vegetative with the white light on.....
GitManMatt said:
actually one thing it hasn't done lately is completely go vegetative with the white light on.....
Click to expand...
Click to collapse
Just as an update - sold this lemon and bought a new handset (128gb OP5) so happy days

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