Database Users

Seeking G4 Plus (XT1642) Marshmallow stock ROM for the UK

I have a G4 Plus which i've flashed with a stock ROM. The phone is running Marshmallow 6.0.1 and the build number is: MPJ24.139-48 - the patch level is 1 May 2016. When I hit 'update' it doesn't update to July 2016 which is the latest available patch in the UK.
Does anyone have a UK marshmallow rom for the G4 Plus which I can load onto the phone and then update to the July 2016 patch??
Any help would be fantastic. Thanks in advance.

https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
Select I agree and then moto g from the dropdown menu. The instructions are fairly straightforward. XT1625 works for your device. Bootloader probably does not need to be unlocked if not downgrading**
Then execute the following
fastboot flash logo logo.bin
fastboot flash boot boot.img
fastboot flash recovery recovery.img
fastboot flash system system.img
fastboot flash modem NON-HLOS.bin
fastboot erase modemst1
fastboot erase modemst2
fastboot flash fsg fsg.mbn
fastboot erase cache
fastboot erase userdata
fastboot erase customize
fastboot erase clogo
fastboot reboot
Edit: Use 7-Zip to extract the tarball from tgz file, and then again extract the files from the tarball.
**I'm not sure though, select allow oem unlocking in developer options just in case

mrinmaydhar - thank you very much. I will try that out now.

Which stock ROM did you flash, btw?
You may like to look at this stock ROM here https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695
Though it's for XT1643, I've previously successfully flashed it onto a UK XT1642, dual SIM G4 Plus and had no issues. It also brings the July security patch and build 139-63/64, and from what I remember, kept the EMEA baseband and IMEI numbers for both SIM ports.

echo92 said:
Which stock ROM did you flash, btw?
You may like to look at this stock ROM here https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695
Though it's for XT1643, I've previously successfully flashed it onto a UK XT1642, dual SIM G4 Plus and had no issues. It also brings the July security patch and build 139-63/64, and from what I remember, kept the EMEA baseband and IMEI numbers for both SIM ports.
Click to expand...
Click to collapse
Thanks i'll try that because it sounds like you've had a good success with it!
I flashed this one: ATHENE_MPJ24.139-48_cid50_subsidy-DEFAULT_CFC.xml
It worked but it was stuck on the 1st May 2016 security patch and kept saying it was up to date and wouldn't upgrade further.

Quick update: I tried echo's rom link because the other one had issues - WiFi wouldn't work.
Echo's xt1643 rom works well. It also includes the July 2016 patch level as mentioned in the posts above.
My next question is: when Nougat arrives, I assume we'll be able to upgrade to it. Will the nougat upgrade install the recovery file? For whatever reason, I don't think my recovery file installed properly when I flashed the rom. Just wondering ifnNougat will overwrite it when it is released?

motogfalcon said:
Quick update: I tried echo's rom link because the other one had issues - WiFi wouldn't work.
Echo's xt1643 rom works well. It also includes the July 2016 patch level as mentioned in the posts above.
My next question is: when Nougat arrives, I assume we'll be able to upgrade to it. Will the nougat upgrade install the recovery file? For whatever reason, I don't think my recovery file installed properly when I flashed the rom. Just wondering ifnNougat will overwrite it when it is released?
Click to expand...
Click to collapse
Nice one, from the sounds of it, everything's working
As for Nougat (whenever it arrives in the UK and Europe!), you should be receiving an OTA update, since you're up to the latest MM 139-63/64 build for our region. It also should flash onto your device provided no modifications have been made to the recovery/system (bootloader lock/unlock doesn't appear to matter).
What did you see that suggested your recovery wasn't properly installed? If it was an error such as 'not signed' or 'bad key', but reported OK after flashing, don't worry about it.

I got the 'not signed' message. Excellent! All seems to be working well. Looking forward to when Motorola release Nougat. It's a shame they haven't kept on top of the security patches because its a great device I think! Thanks again!

motogfalcon said:
Excellent! All seems to be working well.
Click to expand...
Click to collapse
What is your software channel now? Still retgb ?

Yes retgb. Apparently Lenovo are releasing Nougat soon in the UK so hopefully I'll get it on the retgb channel

My Moto G4 won't update!

So recently I bricked my deviced and I had to flash the original image that the phone came with - I have moto G4 XT1625.
My phone is unlocked although I have unsuccessfully tried to relock it.
Problem: Once I flashed the original version of android which was Marshmallow 6.0 I am unable to update to 7.0 as I had before I bricked my device.
How can I update to Nougat 7.0 and relock it. I cannot find any image for Nougat 7.0 anywhere as that is not the original for the Moto G4. Any ideas?
Edit: I tried relocking it the 2 ways -
1. fastboot oem lock
2. fastboot oem lock begin and then reflashing all the firmware and then locking

Nougat stock image
https://androidfilehost.com/?fid=673368273298955218

Sure?
zonggestsu said:
Nougat stock image
https://androidfilehost.com/?fid=673368273298955218
Click to expand...
Click to collapse
Do you know if this would be an official ROM or is this a custom copy where I wont get updates?

*XAOS* said:
Do you know if this would be an official ROM or is this a custom copy where I wont get updates?
Click to expand...
Click to collapse
Its the the official image. You should be able to flash it then remove your bootloader if you feel like it. Word of warning, it looks like, at least from my experience, that the g4 bootloader doesn't properly check the images properly unless you invoke
Code:
fastboot oem lock
twice. Then you can start flashing over the images such as oem.img and system.img_sparsechunck.0
The bootloader.img and gpt.bin need to be flashed before this though.

Thank you!!

Help on bootloader

Hi guys
My phone has a little problem: after being failed on flashing fw, everytime I power on the phone (after completely power off), it starts at bootloader screen. I have to press power to get it on. I asked several people and they said that there was s fastboot command could fix this. Does anyone know this command please tell me. Thanks guys!!!!

You can see the reason why it's doing by parsing the output of "fastboot getvar all" and looking at the "(bootloader) reason:xxxx" entry, but we know what it is already...
fastboot oem fb_mode_clear
and you should be good to go.
Surprised this was hard to find, seems like it asked and answered several times a week in the various Moto device sections, probably about once a week here.

Thanks acejavelin
And I'm really sorry
It's a bit hard to find the keywords
And I have several more questions:
1. there 2 file xml in a fw: flashfile and serviceflash
Which file is used to fully flash system? What are the differences between them?
2. I cannot flash rom dual sim or 6.0.1 reteu to my 6.0 retasia XT1572 (via rsd). It shows "failed" at gpt, boot, recovery or system. Is this a problem of locked bootloader?
Thankssss

mr_5kool said:
Thanks acejavelin
And I'm really sorry
It's a bit hard to find the keywords
And I have several more questions:
1. there 2 file xml in a fw: flashfile and serviceflash
Which file is used to fully flash system? What are the differences between them?
2. I cannot flash rom dual sim or 6.0.1 reteu to my 6.0 retasia XT1572 (via rsd). It shows "failed" at gpt, boot, recovery or system. Is this a problem of locked bootloader?
Thankssss
Click to expand...
Click to collapse
1. You can open/view each .xml file in any text editor to compare,
/I suggest to use fastboot and cmd/
2. Dual sim RetLA hasn't all bands you need in Asia, reteu - only single sim.
2.a With locked BL you can only flash the same or upper version of system(retasia).

mr_5kool said:
Thanks acejavelin
And I'm really sorry
It's a bit hard to find the keywords
And I have several more questions:
1. there 2 file xml in a fw: flashfile and serviceflash
Which file is used to fully flash system? What are the differences between them?
2. I cannot flash rom dual sim or 6.0.1 reteu to my 6.0 retasia XT1572 (via rsd). It shows "failed" at gpt, boot, recovery or system. Is this a problem of locked bootloader?
Thankssss
Click to expand...
Click to collapse
No, you can't flash reteu factory images to retasia at all, it won't let you, at least not bootloader or gpt.bin (partition table)... Your bootloader state is not relevant, our unlocked bootloader is like HTC (some things are still checked/protected) not like Nexus.
Flashfile.xml is the one to look at, they are all fastboot commands, if you look at any Moto Style factory flashing instructions, then compare it to the contents of flashfile.xml, the process should be fairly explanatory. Look in my signature for a return to stock thread and read the first post carefully.

Guys
I successfully flashed RETEU 6.0.1 to my RETASIA 6.0 via RSD:
1. I flashed the RETASIA dual sim (6.0). It wasn't a successful flash. The modem has been failed to flash. The system failed to start. It stopped at logo.
2. Then, I flashed RETEU 6.0.1 to it, it started with RETEU 6.0.1 system
I've tried this method to another XT1572 RETASIA (and other PC too) but RSD show failed at boot, recovery, and also system.
This makes me wonder...

mr_5kool said:
Guys
I successfully flashed RETEU 6.0.1 to my RETASIA 6.0 via RSD:
1. I flashed the RETASIA dual sim (6.0). It wasn't a successful flash. The modem has been failed to flash. The system failed to start. It stopped at logo.
2. Then, I flashed RETEU 6.0.1 to it, it started with RETEU 6.0.1 system
I've tried this method to another XT1572 RETASIA (and other PC too) but RSD show failed at boot, recovery, and also system.
This makes me wonder...
Click to expand...
Click to collapse
???
Downgrade(6.0.16.0) cannot be done with locked BL.
Also cannot be done with flashing BL & GPT. So cannot be done with RSD - only with fastboot & command line.
What do you want to achieve? RetEu 6.0.1. will work good(all bands) for you. But single sim.

Maybe this one you can flash:
XT1572_CLARK_RETASIA_DS_6.0.1_MPHS24.107-58-5_cid7_subsidy-DEFAULT_CFC.xml.zip
https://firmware.center/firmware/Motorola/Moto X Style/Stock/XT1572/

dzidexx said:
???
Downgrade(6.0.16.0) cannot be done with locked BL.
Also cannot be done with flashing BL & GPT. So cannot be done with RSD - only with fastboot & command line.
What do you want to achieve? RetEu 6.0.1. will work good(all bands) for you. But single sim.
Click to expand...
Click to collapse
It's not downgrade, because RETASIA single or dual sim are 6.0
RETEU is 6.0.1
I used 2 update.zip to optain Nougat then

dzidexx said:
Maybe this one you can flash:
XT1572_CLARK_RETASIA_DS_6.0.1_MPHS24.107-58-5_cid7_subsidy-DEFAULT_CFC.xml.zip
https://firmware.center/firmware/Motorola/Moto X Style/Stock/XT1572/
Click to expand...
Click to collapse
I cannot flash this version to my friend's phone (via RSD)
I don't know why

The problem here is: another guy had flashed RETLA 6.0.1 dual sim to his RETASIA 6.0 single sim. The fw had been flashed but the phone was softbrick. He had to flash RETEU 6.0.1 then. And now, he's having Nougat. The bootloader has not been unlocked (said him) and he did flash via RSD

If you flashed reteu 6.0.1 - any 6.0 is downgrade.
Without Bootloader and gpt you can try to do it(unlocked BL of course).
With fastboot not rsd.
@mr_5kool
---------- Post added at 01:01 PM ---------- Previous post was at 12:38 PM ----------
mr_5kool said:
The problem here is: another guy had flashed RETLA 6.0.1 dual sim to his RETASIA 6.0 single sim. The fw had been flashed but the phone was softbrick. He had to flash RETEU 6.0.1 then. And now, he's having Nougat. The bootloader has not been unlocked (said him) and he did flash via RSD
Click to expand...
Click to collapse
All these succesfull steps were "upgrade".

dzidexx said:
If you flashed reteu 6.0.1 - any 6.0 is downgrade.
Without Bootloader and gpt you can try to do it(unlocked BL of course).
With fastboot not rsd.
@mr_5kool
---------- Post added at 01:01 PM ---------- Previous post was at 12:38 PM ----------
All these succesfull steps were "upgrade".
Click to expand...
Click to collapse
I see
But this failed on another phone
Maybe his phone's bootloader has not been unlocked yet

acejavelin said:
No, you can't flash reteu factory images to retasia at all, it won't let you, at least not bootloader or gpt.bin (partition table)... Your bootloader state is not relevant, our unlocked bootloader is like HTC (some things are still checked/protected) not like Nexus.
Flashfile.xml is the one to look at, they are all fastboot commands, if you look at any Moto Style factory flashing instructions, then compare it to the contents of flashfile.xml, the process should be fairly explanatory. Look in my signature for a return to stock thread and read the first post carefully.
Click to expand...
Click to collapse
I've just taken a look at ROM's XMLs. The difference between flashfile and serviceflash is subsidy: slcf_rev_d_default_v1.0.nvm
Flashfile has this line: <subsidy_lock_config MD5="d41d8cd98f00b204e9800998ecf8427e" name="slcf_rev_d_default_v1.0.nvm"/>

mr_5kool said:
I've just taken a look at ROM's XMLs. The difference between flashfile and serviceflash is subsidy: slcf_rev_d_default_v1.0.nvm
Flashfile has this line: <subsidy_lock_config MD5="d41d8cd98f00b204e9800998ecf8427e" name="slcf_rev_d_default_v1.0.nvm"/>
Click to expand...
Click to collapse
Flashfile is a complete flash... Servicefile does not erase data (an upgrade).

unlocking bootloader on moto g5 plus

Hey guys please help me,
Last time i installed stock on my moto g5 plus after that I can't able to unlock bootloader and not able to install recovery on my device.
And when i tried to do that it shows
Plot suffix not found
Solve my problem i want a custom rom on my device.

Manisshyaddvv said:
Hey guys please help me,
Last time i installed stock on my moto g5 plus after that I can't able to unlock bootloader and not able to install recovery on my device.
And when i tried to do that it shows
Plot suffix not found
Solve my problem i want a custom rom on my device.
Click to expand...
Click to collapse
Slot Suffix not found is normal, that's because TWRP is checking for another slot like in Pixel or other A/B devices.
About your other problem you have to provide more information, which stock ROM version did you flash and from which version did you come?
Maybe you downgraded your bootloader?
Have you been on any 64bit custom ROM? If yes which one?
Sent from my Moto G5 Plus using XDA Labs

Manisshyaddvv said:
Hey guys please help me,
Last time i installed stock on my moto g5 plus after that I can't able to unlock bootloader and not able to install recovery on my device.
And when i tried to do that it shows
Plot suffix not found
Solve my problem i want a custom rom on my device.
Click to expand...
Click to collapse
In addition to wolfcity's useful post, have you unlocked this device's bootloader in the past? If so, then what happens if you try to unlock with your unlock key as given to you by Motorola?
If your key no longer works, and OEM unlocking (under Settings>Developer Options) is turned on, then you may have to request help from the official Motorola forums: https://forums.lenovo.com/t5/MOTOROLA-Android-Developer/Bootloader-Unlock-Problems/td-p/3222809
If you have not unlocked this device bootloader, then have you obtained the OEM unlock code and submitted that code to Motorola as per this tool? https://motorola-global-portal.custhelp.com/app/standalone/bootloader/unlock-your-device-a

Please help me
Wolfcity said:
Slot Suffix not found is normal, that's because TWRP is checking for another slot like in Pixel or other A/B devices.
About your other problem you have to provide more information, which stock ROM version did you flash and from which version did you come?
Maybe you downgraded your bootloader?
Have you been on any 64bit custom ROM? If yes which one?
Sent from my Moto G5 Plus using XDA Labs
Click to expand...
Click to collapse
Help me,
POTTER_NPN25.137-35 this was the stock rom version i used.
And today camera is stopped working,
What should i do now
I've to flash stock again help me

Manisshyaddvv said:
Help me,
POTTER_NPN25.137-35 this was the stock rom version i used.
And today camera is stopped working,
What should i do now
I've to flash stock again help me
Click to expand...
Click to collapse
Looks like you flashed a ROM meant for US devices onto your Indian device... Also, NPN25.137-35 is a really old firmware (March 2017) and Moto devices sometimes do not work well if you've flashed an older firmware to your device.
I'd recommend flashing the NPNS25.137-92-10 (April 2018 security patch) or NPNS25.137-92-14 (June 2018 security patch) firmware onto your device. I'd also recommend flashing with wiping your userdata, as I don't know what's causing this; with a data wipe, you will want to back up your data if possible. Copy your essential files to a computer/cloud storage and hopefully have your contacts backed up. You could use MyPhoneExplorer to back up your contacts, text messages and call log.

Manisshyaddvv said:
Help me,
POTTER_NPN25.137-35 this was the stock rom version i used.
And today camera is stopped working,
What should i do now
I've to flash stock again help me
Click to expand...
Click to collapse
Not much to add to echo92's post, a full wipe and flashing one of the mentioned firmwares is exactly what you should do.
For the case that you have downgraded your bootloader in the past I would recommend to not take future OTA as this could hardbrick your device.
Sent from my Moto G5 Plus using XDA Labs

How could i unlock bootloader
Tell me the full process of unlocking bootloader and flashing stock,
And please give me the link for firmware,
And what if again it shows slot suffix not found???

How to unlock bootloader in moto g5 plus
How could i unlock bootloader when lenovo is not sending me the key and also "Slot suffix is not found" is a big problem for me,
And also send me the link of firmware which i should use,
Please help me.
I'm waiting for your response
My device is totally in bad condition camera is not working and file explorer is not opening either,
So please help me
Which firmware and full process how to?

Manisshyaddvv said:
How could i unlock bootloader when lenovo is not sending me the key and also "Slot suffix is not found" is a big problem for me,
And also send me the link of firmware which i should use,
Please help me.
I'm waiting for your response
My device is totally in bad condition camera is not working and file explorer is not opening either,
So please help me
Which firmware and full process how to?
Click to expand...
Click to collapse
Here you'll find the firmware
https://mirrors.lolinet.com/firmware/moto/potter/official/RETAIL/
Use NPNS25.137-92-10 (April 2018 security patch) or NPNS25.137-92-14 (June 2018 security patch.
As I told you before the "slot suffix not found" message is normal and no problem.
It just tells you that your device has only one update slot and not two like Pixel or some Xiaomi devices.
And about the unlock key: Have you tried to get one like echo92 posted? Have you tried to use the
fastboot oem unlock command?
Here you find a complete guide for rooting your device, the first part is only about flashing stock firmware. Just follow the first part of this guide but use the above firmware.
https://forum.xda-developers.com/g5-plus/how-to/how-to-root-moto-g5-plus-t3579659/post74673573
Sent from my Moto G5 Plus using XDA Labs

As Wolfcity has mentioned above, the slot suffix is normal for our devices as we don't have A/B partitioning. To illustrate, if I boot my G4 Plus to fastboot and then issue the command 'fastboot reboot' from ADB, using minimal ADB 1.4.3 and the Motorola USB drivers, on Windows 10 64 bit, this is the output:
Code:
C:\Program Files (x86)\Minimal ADB and Fastboot>fastboot reboot
(bootloader) slot-count: not found
(bootloader) slot-suffixes: not found
(bootloader) slot-suffixes: not found
rebooting...
finished. total time: 0.176s
Also, as I asked you in your PM, have you actually posted to that Motorola thread? Once AlphaDog or one of the moderators sees your post in that thread, they should start the process for getting you an unlock key, or at least advise you on what to do next. I do not know if posting outside of that Motorola thread will get you results.

Moto G5 Plus XT1680 Flash Mode with other Bootloader

A month ago my Moto g5 plus died trying to fix a Moto Z Play from a friend. I had mistakenly connected my cell phone thinking it was my friend's and I ended up flashing mine by mistake. Since then my Potter died! I have tried everything to be able to relive it but I can not find the way. I have downloaded all the official Stock Roms and none has been able to raise my phone again.
The result after the flash was that the original bootlader that I had changed completely! Now I have the data of a Moto Z Play on my Moto G5 Plus.
AP Fastboot Flash Mode (Secure)
BL: C1.07 (sha-9d7f987, 2017-04-01 13:44:07).
Is there any way to relive it again? The Model is Moto G5 Plus Potter XT1680 32GB P3B. Every day I try to do something new but I can not find the way anymore ....

diegosilvax8 said:
A month ago my Moto g5 plus died trying to fix a Moto Z Play from a friend. I had mistakenly connected my cell phone thinking it was my friend's and I ended up flashing mine by mistake. Since then my Potter died! I have tried everything to be able to relive it but I can not find the way. I have downloaded all the official Stock Roms and none has been able to raise my phone again.
The result after the flash was that the original bootlader that I had changed completely! Now I have the data of a Moto Z Play on my Moto G5 Plus.
AP Fastboot Flash Mode (Secure)
BL: C1.07 (sha-9d7f987, 2017-04-01 13:44:07).
Is there any way to relive it again? The Model is Moto G5 Plus Potter XT1680 32GB P3B. Every day I try to do something new but I can not find the way anymore ....
Click to expand...
Click to collapse
I think you need to use the blankflash from albus. If you flashed Z Play's firmware then you changed the bootloader of your G5 Plus to Z Play's. Have you tried the albus blankflash? Please report after trying.

psychopac said:
I think you need to use the blankflash from albus. If you flashed Z Play's firmware then you changed the bootloader of your G5 Plus to Z Play's. Have you tried the albus blankflash? Please report after trying.
Click to expand...
Click to collapse
I can not download the albus blankflash from the page because it does not exist. I got a BlankFlash from Moto Z Play from another side but when I run the .bat it remains on waiting device.
In device manager I am listed as "Fastboot Potter S", after installing the driver, it is in ADB Interface. But from there I can not execute Blankflash.
Another solution?

This is the flash file that no longer appears on the page but I can not find it on the other hand the same link
cloud vache-android com/Moto/albus/blankflash/

Try downloading blankflash from here...
https://androidfilehost.com/?a=show&w=files&flid=213037
Is your ADB and Fastboot working correctly on PC?

Download the flash blank but it still does not work. The ADB and Fastboot works correctly but it does not let me run the blank flash. Any other idea?
If I try to load a rom from Fastboot, it works. But if I try to do blank flash with the qbot.exe command from the .bat it does not work.
It is always on <waiting device>

@acejavelin, can you assist please?

psychopac said:
@acejavelin, can you assist please?
Click to expand...
Click to collapse
Not really sure why I'm tagged here... This isn't my area of expertise at all.
Sorry, but I have no incite here.

@NZedPred, @echo92

Hmm, is your bootloader unlocked? In the G5 plus unbrick guide, those users who managed to recover their device after using the albus bootloader and the addison2potter GPT/bootloader were only able to use stock TWRP flashables (though you didn't hard brick, flashing the Z play bootloader is a similar result). I'm not sure if flashing a stock ROM via fastboot is an option, due to the different bootloader. There are reports that the stock ROM may be flashable if you omit the GPT and bootloader, however you'd need an unlocked bootloader and also you'd have to forget about using OTA updates at all. Else, you'd likely actually hard brick this time with an OTA update.
Thus, if you can, stock TWRP flashables or a custom ROM are likely your best options.

Just checking if you've tried these:
- Fastboot to boot a TWRP image (i.e. fastboot boot twrp.img, where twrp.img is a TWRP file)
- Fastboot to flash just a bootloader from the right device
This isn't really my area of expertise either. I usually fix things after having broken them myself, but I don't want to try this