Facebook Messenger phone- & videocall doesn't work - ZTE Axon 7 Mini Questions & Answers

Got European B2017G build 09 and can't place phone- & videocalls in Facebook Messenger.
Wiped the phone and installed only Facebook + Messenger and could make calls. When installed all my other apps (~40-50) it stopped working again. The call starts 1 second and then disconnects. Seems to be a conflict between Messenger and other app(s) and/or the ZTE HW/SW.
Have same configuration/apps on a Samsung Note 4 and S6 and there's no issues with Messenger (all three on Android 6.01). Tried Googles messenger versions Duo & Hangouts and they work fine placing phone- & videocalls while Facebook Messenger don't (except when I only have Facebook + Messenger installed).
Anyone noticed this annoying bug?
Since same config works on Note 4 + S6 it must be related to ZTE Axon 7 mini HW/SW right?

Hi. Just tried on my phone (same hw and sw as yours) and I have found no issue with facebook messenger.
Please make sure that you have the correct configuration and permissions for default programs. I had big issues on not receiving SMS when having favebook mesenger as default application for SMS.

bugxyz said:
Hi. Just tried on my phone (same hw and sw as yours) and I have found no issue with facebook messenger.
Please make sure that you have the correct configuration and permissions for default programs. I had big issues on not receiving SMS when having favebook mesenger as default application for SMS.
Click to expand...
Click to collapse
Thanks
Tried messing with phone & Messenger permissions earlier with no success, but I'll try some more...

Ha ha...amazing, after weeks of testing different configs & installing one app at a time, it was the Bluetooth speaker over my Huawei watch. When disabling it (NOT speaking over watch) everything's fine! Should get paid from Google doing all this testing. Question is if this is a bug but Google Duo/Allo works with Android Wear Bluetooth speaker enabled, so there's a glitch in Facebook/Messengers code alright!
Phuh, anyway good to know how to fix it, prefer using Messenger over having calls on my Huawei watch

Used Lesser AudioSwitch to fix this, tested & working after switching to headphones!
https://apkpure.com/ar/lesser-audioswitch/com.nordskog.LesserAudioSwitch

Related

Is anyone using voip software like nimbuzz or skype ??

well, because it's NOT WORKING
searching on internet i found this
http://forum.nimbuzz.com/index.php/topic,5589.0.html
and
http://forum.skype.com/index.php?showtopic=725723&st=0
OMG this RUINED the phone for me
You can download the new Skype app in Android Market!
I used skype and never liked it-try this software this worked for me sipvoipsdk.com
Skype works good on the Flipout, the only problem is that it doesn't set the screen orientation correctly.
yeah but did you try a voice call ? worked or you ?
tried skype, fring, nimbuzz none work... always the same problem, other person can't hear me...
Has anyone used any other SIP apps? I've tried linphone and sipdroid to use an SIP account my ISP gave me. With both apps I had problems. I could call fine, but when installed I couldn't receive any SMS, once uninstalled I would receive 10 sms at once...
I'm using handcent SMS btw,
Had anyone else had this problem?
I'm using CSipSimple with total success in Motorola Flipout
The CSipSimple is easy to config, just put the login name, password and sip address
In Brazil i"m using voipalobrasil.com.
it seems SIP works, but i doesn't replace softwares like skype, i want call computers not phones
i'll send a email to motorola
The latest spype works on the Flipout. I tried it today, and the test call records my voice (which didn't happen in previous versions)
ghostwheel said:
The latest spype works on the Flipout. I tried it today, and the test call records my voice (which didn't happen in previous versions)
Click to expand...
Click to collapse
It happens with me too. the test call records my voice, but when I try to call someone they can not hear me
Deep
Try holding and resuming the call (on both sides), that worked for me.
AndiDeepBlue said:
I'm using CSipSimple with total success in Motorola Flipout
The CSipSimple is easy to config, just put the login name, password and sip address
In Brazil i"m using voipalobrasil.com.
Click to expand...
Click to collapse
Hey AndiDeepBlue
Have you had any problems with receiving sms once CSipSimp was installed? As I have said before, I've been having problems receiving them when I installed either linphone or sipdroid. I could send sms (although it stayed in pending status but they would still receive my msg) and I would receive them once I uninstalled the SIP app, or sometimes just randomly from 5 to 15hrs after the msg was sent to me...
Haven't had a chance to try skype yet, will do that tonight, but I read on the skype forum that another way to make it work is to initiate the call when the keyboard is closed and then open it.
According to tekki
http://forum.skype.com/index.php?showtopic=725723&st=20&
...After some experimenting I found out that it seems to work if you activate your call with closed keyboard and flip out the keyboard afterwards. If the call is originated with open keyboard then the mic does not record anything.
Click to expand...
Click to collapse
longlife_01 said:
Hey AndiDeepBlue
Have you had any problems with receiving sms once CSipSimp was installed? As I have said before, I've been having problems receiving them when I installed either linphone or sipdroid. I could send sms (although it stayed in pending status but they would still receive my msg) and I would receive them once I uninstalled the SIP app, or sometimes just randomly from 5 to 15hrs after the msg was sent to me...
Click to expand...
Click to collapse
No. I'm receiving SMS as usual.
AndiDeepBlue said:
No. I'm receiving SMS as usual.
Click to expand...
Click to collapse
Hm..... weird... tried out CSipSimple, and I'm having the same sms problem... also I noticed whatsapp was bugging as well, received a couple msgs like half hour later...
btw, I'm using handcent for sms.
Once I uninstalled, it would come back to normal...
Are you using any of these 2?
anyone else having this problem??
longlife_01 said:
Hm..... weird... tried out CSipSimple, and I'm having the same sms problem... also I noticed whatsapp was bugging as well, received a couple msgs like half hour later...
btw, I'm using handcent for sms.
Once I uninstalled, it would come back to normal...
Are you using any of these 2?
anyone else having this problem??
Click to expand...
Click to collapse
I did not use Handcent for sms.
I installed Skype from the Market. And I plugged the headset. Usually I have to play with the flipout to open and close, and also when activating/deactivating the "loud speaker" it will enable the microphone on headset/mic. This happened when I made a call to a fixed phone.
Yeah, Skype is great for casual social interactions with family and friends. But for business conferences, I need more security, so I use RHUB, which works from behind my firewall (instead of outside of it). It also provides free audio conferencing.

Big problem with IM's (viber and whatsapp) and push notifications

MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Click to expand...
Click to collapse
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
Click to expand...
Click to collapse
it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
Click to expand...
Click to collapse
i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
Click to expand...
Click to collapse
I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
Click to expand...
Click to collapse
Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....

Notifications problems

Hi to everyone!
I have many friends that have Huawei smartphones and all them find out
the same problem with the notifications of some apks (Whatsapp and Telegram).
I have tried to set them like protected apk and look if others options
can block their notifications.
I have tried to install 3rd party apk to force notifications but it works
sometimes.
This problem came out when the smartphones have been upgraded
from Android 5.x to 6.0...from EMUI 3.x to EMUI 4.x
Someone said that the problem is the EMUI interface....with EMUI 5.x and Android 7
there is the same problem?
Have someone find out a definitive solution?
The Huawei have said something?
Have a nice day!
I had the same trouble with some application, the method that worked for me was this one : http://www.forbes.com/sites/bensin/...uawei-phone-heres-how-to-fix-it/#7c4eb3c78aa7
Also in the battery manafer, set the alim mode to "performance"
I have been same problem with push notifications and i find a way to resolve it. Applications with that issue must be locked in task manager.
If you can tweak that applications (gmail, whatapp, viber, skype, etc) to be "immune" at "close all" command of task manager
(with Lock symbol at upper right corner) that remain active when screen is off, even after restart the device.
With that applications locked, is not important if phone is in Smart/Performance mode or if an application is protected or not...
The trick is to lock a application in task manager. Somebody can try this solution and post result here...
From 2-3 weeks my device work properly regarding push notifications , tested from another phone any time, all notifications appear ok.
The real problem
Hi!
Thanks to everyone!
I have tried various solutions, but finding however an anomaly.
If arriving messages with Whatsapp or Telegram by direct contact all work,
if the message comes from a group the notifications will not come unless arrive a direct message.
Someone has encountered the same thing?
Have a nice day!
If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !
Basylisk said:
If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !
Click to expand...
Click to collapse
Thanks for your response.
I deliberately silenced some groups, others have notifications attived but them only comes when I open the application or if comes a message from a direct contact.
Phone battery manager. Put social chat apps that need to have real-time notifications as protected.
In settings, apps, advanced, ignore optimizations.
Whitelist the same apps.
That's all.
Hi!
Thanks for everyone.
The problem seems to be almost gone. On two days of testing only twice notifications groups were arrived late or partially.
I hope it is a definite solution and not an occasional event.
Have a nice day.
I have this problem with Twitter and Gmail;
As Twitter is protected and on the ignore optimization list but gmail is no where to be found in both menus;
Both apps are allowed to use what ever network (Data or WiFi)
I've been reading a lot about this one, but luckily never experienced it myself. Every notification arrives on time.
Sent from HUAWEI P9 lite via Tapatalk
I've tried everything mentioned but the only thing that worked for me was to use a VPN app on mobile data then I get all notifications. Never missed any after using VPN try it. I use Opera Max but there are many others as well.

3rd party messenger apps can't send/receive MMS

Anyone also have this problem, I can't send/receive MMS with 3rd party messenger apps like Google messenger, has anyone else encountered this or found a fix?
Check the app permissions?
Checked all permissions, everything looks good but can't send/receive mms messages, I can send SMS messages
Yes!
I've been trying to track this since yesterday. I lost it somewhere between all the flashing and customizing of EU ROM.
It definitely did work on Chinese official.
I can send SMS and MMS from 3rd party, but I can only receive SMS in it.
The incoming MMS are disappearing into thin air, that is as long as 3rd party app is handling SMS as default.
With all hair ripped out of my skull, I'm getting ready to wipe again.
Which ROM are you on ?
spykat said:
Anyone also have this problem, I can't send/receive MMS with 3rd party messenger apps like Google messenger, has anyone else encountered this or found a fix?
Click to expand...
Click to collapse
Have you doubled checked your APN settings ? Could be as simple as that (hopefully) . Ive had similar issues with my Oneplus2 before i changed my settings and everything worked fine.
spykat said:
Anyone also have this problem, I can't send/receive MMS with 3rd party messenger apps like Google messenger, has anyone else encountered this or found a fix?
Click to expand...
Click to collapse
check with this user
http://forum.xda-developers.com/showpost.php?p=70000003&postcount=81
Damn, just made a thread for this too.
I can't send or receive MMS...I am on the Stock Chinese ROM...
I was never able to send/receive MMS on the Chinese official stable rom, and now that I'm on Lithium EU rom it still doesn't work. I have checked APN settings several times, and allowed all permissions but something is preventing MMS for sending/receiving.
I had some MMS wonkiness too several months ago with mi Mi Max (since then upgraded to Mix). I tried quite a few MMS apps, finding Textra handling all my messages, including images, just fine. I've stayed with it since and it's worked great, no issues or lost messages/images.
It is ROM dependent. Some of the ROM's do not work well because of a conflict on the locale setting vs the APN
Same problem.
Material messaging works perfect though. I guess because it has the ability to input custom APN settings
I'm having a similar problem with the google dialer. It won't list call history even though it has full permission. I've tried disabling and removing stock dialer to no effect.
me 2...
I cannot use the google messenger to send mms either. I am on 6.12.22 global rom. I tried setting all sorts of permission, won't send. I tried the Mi Mix's built in texting app, works.. hmmm...
Try
Settings -> Installed Apps -> Defaults -> Messaging -> switch to your app or switch to the xiaomi messenger app and then switch back to your app.
I had this issue with my Mix. It turned out that setting my phone to Norwegian did this when using Ice.net provider. Using English solved it, but I ended up changing provider and now it works fine with Norwegian.

3rd Party Messaging Apps will not receive text

Hello All!
I've been having this problem for a few weeks now and im all out of ideas of what to do.
Carrier: T-Mobile
Wearable: S3 Rugged
Extra Service: DIGITS
Coming From: LGV20 which never had these issues with the same plans and accesories
So to start, when i got the phone inittially during setup of the google accounts i noticed that my OTP SMS Pushes were not being received, or auto filling the information. I skipped past all of that and noticed that anywhere that OTP text were suppose to autofill in different applications, it would not even when i received the text and got a notification.
So after a while of using TEXTRA which was working fine, one day i stopped receiving ALL text not just mms. I was able to send but never was I able to get anything from anyone. I ditched TEXTRA and went back to the stock Samsung app and noticed that all text were there, even though it was not default. After using the Samsung messages app i decided to go back to textra, heres whats funny. After Textra did it's initial setup, it only showed half of the recieved text from up to that day. Messages were incomplete, some just had one reply from a user and nothing else. So I also tried this with Android Messages and it had the EXACT same message log as textra. Both were not receiving the full logs from the server. Today Android Messaging was working for a good part of the day, then it just stopped all of sudden again.
Can someone help me with this, I've wiped the cache and factory reset the phone. Ive added and removed the multi-line settings in the samsung settings. I've tried the legacy settings on textra. I've called the DIGIT's customer service to see if they could fix it but they made and interesting point that it couldnt be digit because it wouldnt interfere with 3rd part messaging apps. When i switch apps i always make them default, i wipe the app cache etc.
I have a gut feeling this has something to do with something with the default Samsung Messages app and it somehow restricting use outside of it.
I just wanted to reply and say that I've been experiencing the exact same issue and haven't had any luck Google engineering my way around it. For me, I'm seeing the issue with Signal, so I don't believe it's the 3rd party app's problem. I can send messages (SMS/MMS), but the Samsung Messages app is the only one that "receives" them. A strange workaround I found was to download Android Messenger, set that as the default messaging app, then set Signal as the default messaging app again. This worked for a while, but I think the Samsung Messages app recently updated, and it broke this again until I repeated the above workaround.
It's annoying enough that, without a fix, I'll definitely be flashing a completely stripped ROM on this phone once we have the ability to do so to get away from all of the Samsung apps that I can't disable. And don't even get me started on Bixby...
wjm3982 said:
I just wanted to reply and say that I've been experiencing the exact same issue and haven't had any luck Google engineering my way around it. For me, I'm seeing the issue with Signal, so I don't believe it's the 3rd party app's problem. I can send messages (SMS/MMS), but the Samsung Messages app is the only one that "receives" them. A strange workaround I found was to download Android Messenger, set that as the default messaging app, then set Signal as the default messaging app again. This worked for a while, but I think the Samsung Messages app recently updated, and it broke this again until I repeated the above workaround.
It's annoying enough that, without a fix, I'll definitely be flashing a completely stripped ROM on this phone once we have the ability to do so to get away from all of the Samsung apps that I can't disable. And don't even get me started on Bixby...
Click to expand...
Click to collapse
I haven't had any issues with my At&t model...Been using Yaata since day one (about 2 months).
Also, there are some "package disabling" apps in the play store that will allow you to disable any app you want, you don't even need to be rooted. It cost me $1.99 (or around there), but was well worth it! You can even completely disable Bixby, so the button is even non-responsive.
Having the same issue and I may have fixed it. I logged completely out of Digits on the phone (settings/cloud accounts/multi line/hit the ... menu and choose log out.
I have this same issue. No matter which 3rd party SMS app I use I have missing text messages on the T-Mobile S8. Has anyone fixed this? It is driving me crazy. T-Mobile replaced my S8 and the new one does it (not as bad but it does it more than I'd like). How can I resolve this? My friend haf the same issue, he has an unlocked T-Mobile working on AT&T.
I don't use Digits or anything like that... any ideas?
hi guys
all you need to do
go to setings
device maintence
battery
scrool all the way down to unmonitored apps and add your 3rd party sms app
youre welcome
This still didn't work for me and I am having the same exact issues. I have tried installing 2 different 3rd party messaging (Textra and Mood) and both were not working properly. I can send messages out just fine but when I receive them they are delayed (like 5 minutes or longer). Sometimes, I don't get the messages at all. Of course, the Samsung Messaging app (which I hate) works just fine. I have even "Force Stopped" it! What to do?
go into the stock messaging app, and turn off advanced messaging
Has anyone found a solution? I've been using textra for years & suddenly in March I started having this problem but with sent messages. All incoming texts are displayed but my sent texts aren't. I did try the 2 suggestions above. On a note 8, Android 8.0.0,Samsung experience 9.0.
SOLVED. I had the same issues and found the solution. Before you install your 3rd party sms/MMS you need to disable the default messenger. I uninstalled signal, disabled the built-in messenger, reinstalled signal. Now I can receive texts. Also my phone is not a Samsung.

Resources