Samsung galaxy A8 issue in incoming call - Galaxy A3, A5, A7, A8, A9 Q&A, Help & Troubleshoot

I bought galaxy A8 of my friend. At first it was working properly and now i am facing an issue in incoming calls.
phone shows full network in both sim but when someone calls on that number it show out of network area.
I gave phone at service centre too, the say phone has no issue and works perfectly.
please help me.

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Calls ending immediately (GSM Mode only works)

hello
I have had my note 3 or about a week now.
I cannot successfully make calls. I can receive calls and do pretty much everything else. Browse internet, sending texts etc.
As soon as i dial a number it takes a while to connect and then it ends the calls.
I am on Three. uk
I have tried with wifes Sim and the phone also fails with her sim but my sim works fine in her phone. so can rule out problem with the sim.
I have tried changing caller id to network mode as read that fixed Galaxy s II devices but that has not worked.
I have tried messing about with the different types of network mode. Only GSM mode works.
I am getting a full 4 bar signal.
I am on stock firmware SM-n9005
baseband n9005xxudmj7
build number jss15j.n9005xxudmk2
Anyone got any idea why this is happening or how i can fix it without sending phone off for repair ?? I have read elsewhere that the December update might have caused an issue like this ?
Many thanks
johnbhoy said:
hello
I have had my note 3 or about a week now.
I cannot successfully make calls. I can receive calls and do pretty much everything else. Browse internet, sending texts etc.
As soon as i dial a number it takes a while to connect and then it ends the calls.
I am on Three. uk
I have tried with wifes Sim and the phone also fails with her sim but my sim works fine in her phone. so can rule out problem with the sim.
I have tried changing caller id to network mode as read that fixed Galaxy s II devices but that has not worked.
I have tried messing about with the different types of network mode. Only GSM mode works.
I am getting a full 4 bar signal.
I am on stock firmware SM-n9005
baseband n9005xxudmj7
build number jss15j.n9005xxudmk2
Anyone got any idea why this is happening or how i can fix it without sending phone off for repair ?? I have read elsewhere that the December update might have caused an issue like this ?
Many thanks
Click to expand...
Click to collapse
Try factory reset with your wife’s sim inside, if still same problem I think service centre is only option.
by any chance, have you set your network mode to 4G only? cause afaik, the phone wont receive call if youre on LTE 4G only mode in network. once i too cant make a call when i set my network mode to LTE only, then i choose LTE/GSM/WCDMA auto, i can receive and make call again
Thanks.
I have tried reset and this does not work.
its definitely not on 4g . I have tried all the network modes and the only one that works is GSM... I dont want to leave it on GSM though as i want to be able to connect to internet whilst out and about.
Seems a bit ridiculous though that i cannot make a call on a phone. Will be off the the three shop tommorow.

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