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Hi guys this is my first post (so please be gentle )
I had a hermes with WM 6 working great until my toddler got his hands on it and now the touchscreen doesnt work (looks like its caused by large dent in the centre of the screen), I've had a look around and found the problem to be with the digitizer itself. I was thinking of replacing it myself with this I found on ebay
http://cgi.ebay.co.uk/ws/eBayISAPI....m=260193961530&ssPageName=STRK:MEWA:IT&ih=016
Just wondering if anyone had purchased one of these and had any feedback as to if they actually work and any tips on fitting it
I would give it a shot as its not to expencive and could save your phone.
I just like the way they bundle in a kit to take the phone apart but ask you to make sure what colour the connectors are on the inside of the phone before purchaseing :-D
thanks for your reply, i may just go ahead and give it a go then, I could post the pictures or a guide if its any use to anyone? Other than that wish me luck (i may need it)
The touchscreen on my Cingular 8525 stopped working today, so I'm faced with a similar dillema. I saw the digitizers for 16-20 dollars online, but I've heard it's safer to just replace the entire screen since you have to seperate the screen from the digitizer with an exacto blade. Either that or I'll have to send it to pocketpctechs and be without a phone for 5 days. Thankfully I can still navigate the phone with the jogwheel + dpad.
I found this video showing how to disassemble your 8525 if you're interested.
http://youtube.com/watch?v=zsljpn74SW0
well just to follow up, the replacement touchpad arrived yesterday it was well packaged and even included a CD containing instructions on how to replace the digitizer itself. I removed the old digitizer (using the edge of a tape measure as it was the only thing i had thin enough) and installed the new one and I have to say im well impressed, all works as it should
A bit of advice though, try and use a soldering iron that is less than 15W as I nearly burned through the contacts but other than that i have my baby back yey
The warranty for my HD is gone and I would probably need to change the touch screen digitizer myself, found these on ebay for ~60€, but does anyone know how to change them? Again, any help would be appreciated!
Originally:
HTC Touch HD, it has been a wonderful phone until now. I have encountered a wierd problem with the touchscreen.
First the touchscreen stopped working completely, after awhile it suddenly started working, at first it recognized some bits and pieces but now it recognizes every touch as normal, except..
It is very inaccurate and the "sum of inaccurity" seems to change depending on where I push the screen, the screen alignment option in settings does not fix this.
I recorded two videos to show this problem better:
http://www.youtube.com/watch?v=Xd1vjiHr2QU
http://www.youtube.com/watch?v=TynTTFIQJv8
Any help would be appreciated on how to fix this!
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
spzero said:
looks broken id return under warrenty did it get any knocks / drops? do you have insurance?~
Click to expand...
Click to collapse
I have handled it with great care so no big knocks or drops. Ill contact the store about the warranty. Just wondered if theres a way how to simply fix this.
Just noticed, the screen works normally sometimes for one touch, then it goes back to the inaccurate **** :/
Im now guessing that some cable could be loose or something like that?
Have u tried recalibrating the screen? I can't remember exactly where I found it, but its in programs or settings somewhere.
Viba said:
...the screen alignment option in settings does not fix this...
Click to expand...
Click to collapse
Yes I have..
Anyway I RMA'd it now. Hope I get a new one
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Seems a little unfair if they don't seeing as the HD is purely touch screen!
SomethingWicked said:
I can tell you from previous experience, HTC does NOT warranty touch screens. You mentioned "a store", so I hope they help you, because HTC will not. >sigh<
Click to expand...
Click to collapse
Hmmh, well the store probably sends it to some service center here in Finland that fixes HTC phones.
Indeed sounds very stupid if the warranty doesnt cover the touchscreen.
Perhaps my HD suffered from something else than a broken touchscreen, eg. mainboard or a chip that controls the touch screen. Who knows I'm just hoping it "passes" the warranty :|
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
drabisan said:
I have dismantle my HD to see if there's any way to change only the screen (it's broken)
There's no way, as far as I saw. You have to replace LCD, tourch screen and screen. It's one piece and there's no way easy way to open it without break it.
You can find all of them for about 200E.
Click to expand...
Click to collapse
So there's no way I could replace only this?
http://global.ebay.com/Original_Digitizer_Touch_Screen_For_HTC_Touch_HD/310124432320/item
Another sad story // hopefully with a good ending
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well.
All of a sudden, I started having problems with the touch screen of the Touch HD. I started noticing that whenever I touched the Touchflo buttons, the phone vibrated. Soon I came to realize the if I touched in some spot, the phone recognized that I was touching lower, to the point that it could not recognize touches in the taskbar, for instance.
The united has 2 or 3 months max. It had some falls before and I do not really know who (or which one) was the culprit.
Tried this as fix: re-alignment, hardresets, Official ROM upgrade. Then I started reading and understanding that the problem was probably the digitizer ("nice to meet you").
I live in Brazil and the Touch HD is not expected be released here any time soon. So the few HTC service centers do not know how to fix it and do not have parts for it. And also, I bought mine from an auction site by some user who bought it abroad, with no warranty whatsoever. I am left alone in this.
I was very frustrated and eager to get my device running again. So I started looking for a new digitizer and also the tools to open my phone. The digitizer (just the digitizer, not the LCD screen) I ordered from an ebay shop in Hong Kong on Monday and is expected to still arrive sometime in this century (IF Brazilian port authorities do not mess up). The tools arrived yesterday.
I downloaded the service manual and said to myself, let's see if the digitizer problem is maybe due to a loose flat cable. Got to work and carefully disassembled the device as per the service manual. (I have to say that, although I try to be carefull, I always scratch, bend or mess something up when I do jobs like these. So I was afraid of cracking some plastic or worse and actually did some.)
Up to where the service manual show, it went incredibly very well. But that's the problem. The service manual guides you to disassemble the unit up to the point where you are with the bezel, LCD and digitizer in one piece.
But hey! I saw zillions of internet shops selling the bezel (actually, the hole housing, but with no LCD), the digitizer or other parts separately! What is going on?
So I started trying to unmount the bezel, LCD and digitizer. Tried several things. It got really late. I was impactient. So I tried splitting the digitizer from the LCD, by inserting a hard plastic aluminium tip between the digitizer and the housing. A very thin plastic kind of tape came out (at lest part of it). So I tried doing it more. No success. And then I put a very thin screwdriver between then (just enough to get an ulgy bent it the plastic housing).
When I had played enough with that puzzle, I gave up and began mounting everything back. The good part is that I was able to get everything back and the phone is working. Well, except for the digitizer.
First thing I did was to kidnap the wife's Nokia E71 I bought her last month and she is not using yet (she couldn't learn to use yet; well, she hasn't even tried it), because I have to have mobile access to my emails.
And I really started now to consider other alternatives. Will some user like me EVER be able to change just the digitizer? Is it even possible? If it is, I would like to give it at least another shot.
But I am also afraid that it could be another part which is in failure. I just don't want to spend more $$$$ in this. It would be better to buy another phone (and maybe not a complete touchscreen - gosh, I miss my Tytn II). I so regret being a gadget freak and not waiting a release in my country.
Shoud I send my phone abroad for a service center repair? My sister lives in Dubai and she may be able to help.
Should I give up my unit and seel the used parts in ebay?
Hope to hear your suggestions. Thanks anyway.
Viba said:
Well... Had Hard-SPL on my touch hd and duttys 1.7 rom, so the warranty is gone
Didn't know they were so picky about it, they said it would cost 605€ to repair the screen. So now I should probably start looking for a screen digitizer on ebay and some help on how to change it... Already downloaded the service manual, but there was nothing on how to change the digitizer, could anyone here show me some light to this? Thanks.
Click to expand...
Click to collapse
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Rafael K said:
I kinda have the same problem as Viba and others. Sorry for the looong post. But decided to describe in more details my experience up to now, and hope you can help as well...
Click to expand...
Click to collapse
Nice to know I'm not alone with this problem
Sucks that the digitizer couldn't be removed separately, would help alot if someone knew how to do this, if even possible..
crashDebug said:
before doing this what about removing hspl and reflashing back a stock rom
change shop and you might, and i say MIGHT, be lucky
much better than screwing up the machine
Click to expand...
Click to collapse
I have already tried with 3 custom roms and 2 original SPL:s with two original roms.
The Finnish law allows me to get my HD replaced if I could prove that the custom rom didn't brake the digitizer. Already sent some emails to the local repairstation for HTC phones here in Finland, lets see...
I run a repair center (US). I have not gotten curious enough to take mine apart, but if someone has a dead one to experiment with, PM me.
Broken digitizer glass
I have the same problem with the digitizer glass being broken. I have had the back off the phone and stripped it back as far as I dare, but the service manual just doesn't tell you how to replace the digitizer and glass only. Checked out youtube where there are many videos with instructions on how to replace the screens and digitizers on lots of different phones as well as the iphone, just nothing on the Blackstone yet.
Any one else found a solution or decent instructions?
Today I disassembled my HD too, found a loose screen wire but nothing else. Even when I attached it properly the screen didn't work.
Has anyone found out how to change the digitizer?
some info
Hello,
I am also have HTC Touch HD, and I am also thinking about replacement of touch screen and housing because of scratches. Here instruction in Russian
http://www.pdacenter.ru/razborka/htc-touch-hd/
step 24 is not shown on the picture, but there is mentioned that in order to replace screen you should push it forward from back side of the screen; also mentioned that screen is fixed with double sided tape (probably it is fixed to the touch screen)
Also, did you try to use any polish to remove minor scratches on the touch screen? HTC Touch HS has resistive screen and probably may be polished (in contrast to capacitive touch screen that has some coating).
All the best
Also, about this problem see
http://forum.xda-developers.com/showthread.php?p=3911326
You guys should be smarter! If you want to warranty exchange it, flash the normal SPL again and flash a stock rom!
I have just got my replacement digitizer in the mail 2day from Hong Kong and installed it just now, all is working perfectly as new again. I did a hard reset when the touch screen was first playing up, so I have lost all my themes, settings etc but luckily my office docs etc are still intact.
Anyhow, I made a video on how to replace the touch screen, its only quick as I did not go from the disasembly part, as there is already videos and tutorials on this, so I just documented on the actual digitizer replacement, which is actually basic 2-5mins work, but I thought a vid would be good for any noobs needing it in the future.
Once I edit it all up I will post the video here.
If anyone needs help on replacing the digitizer just ask. DON'T be tricked into buying the LCD + Digitizer if you only need the touch screen, as it is very easy to do without the lcd, though some ppl disagree.
Thanks for reading, thread will be updatd with Vid asap.
Hi X86
I have a crack on the upper plastic case, thats prob. why I have dirt showing on screen. In your opinion where is it located and can I clean it ?
It seems as if (if the crack is on the actual original housing, not just a add-on case) that dirt/dust has fallen down inbetween the digitizer and the LCD, so you can see it through the touchscreen right?
This is fairly simple to fix, you will either need to patch up the crack with silicone or something (best from the inside so it does'nt look messy) OR buy yourself a whole nw housing which cost about US15-$20.
Then just pull your elf/in apart and use cotton tips and wipes to thoroughly clean the LCD and insides.
If you need any help, just let me know via PM or here.
?Good Luck!
Thanks
That was my feeling, now I just need courage to take apart the casing (either repair or replace )
Thanks for bringing up this issue in the forum and extending your hand to others.
I appreciate it alot.
Hi x86
I have read the sticky for disassembling the elf. Can you tell me if it's necessary to unscrew anything and remove the rear speaker in order to remove the front panel ?
Edit: I think I found the answer in the next pics, the 4 screws attach to the front panel, right ?
Hi, i've just entered the world of winmo. i've recently wrecked my Elfin. But i can't seem to figured it out whether it's the LCD or the digitizer is broken...
1) my Elfin's screen turns to white with a few red and black stripes on the lower left corner, it doesn't react to any touch gesture.
2) i can still activesync the device and seems that my SD card is still working, i could copy out my PIMcontacts...thank goodness
3) the alarm still rings the next morning, i assume my device is still operating, of course now i've taken out the battery.
4) i've ask the phone shop for repair enquiries and they said that the replacement parts are not for retail selling in my country, Malaysia... so it needs to send back my Elfin to OEM and takes about 3 weeks time and cost around USD $ 130 bucks....
5) my friends told me it wasn't worth it, thus i was thinking of looking for help online and finally i found this thread...
6) can anyone offer few pieces of info? i thank you 1st.
bjonmy said:
Hi, i've just entered the world of winmo. i've recently wrecked my Elfin. But i can't seem to figured it out whether it's the LCD or the digitizer is broken...
1) my Elfin's screen turns to white with a few red and black stripes on the lower left corner, it doesn't react to any touch gesture.
2) i can still activesync the device and seems that my SD card is still working, i could copy out my PIMcontacts...thank goodness
3) the alarm still rings the next morning, i assume my device is still operating, of course now i've taken out the battery.
4) i've ask the phone shop for repair enquiries and they said that the replacement parts are not for retail selling in my country, Malaysia... so it needs to send back my Elfin to OEM and takes about 3 weeks time and cost around USD $ 130 bucks....
5) my friends told me it wasn't worth it, thus i was thinking of looking for help online and finally i found this thread...
6) can anyone offer few pieces of info? i thank you 1st.
Click to expand...
Click to collapse
That sounds like both a Digitizer and LCD issue.
Red and white strips is caused by the screen, while the phone not sensing your fingers is caused by digitizer.
But you still managed to use something like mymobiler to rescue your stuff right?
Yeah, you're in Malaysia right? In Singapore, to get this items, we have to get it off ebay or dealextreme.com.
But be careful with this, it void warrenty.
If you send it to HTC service centre, it may cost $160> Singapore dollars.
Cheers,
Jeremy
Hello guys,
My HD2 was fallen on his screen yesterday. He seems to be in good state but it is just in aspect, the screen don't display anything except white strips and, the touch ability seems not working at all (When I press to do a slide to unlock nothing happens => no vibrations). In the right hand corner, the lcd screen seems to be a little broke.
You could see the problem at this link: http ://img25.imageshack.us/i/imgp0001by.jpg/
Do you have any ideas of causes of this? I have to change lcd screeen and capacitive screen? And it is possible to do it of my own?
Thanks for your answers and if you have any tutorials or other help, I'm grateful.
Darklink88 said:
Hello guys,
My HD2 was fallen on his screen yesterday. He seems to be in good state but it is just in aspect, the screen don't display anything except white strips and, the touch ability seems not working at all (When I press to do a slide to unlock nothing happens => no vibrations). In the right hand corner, the lcd screen seems to be a little broke.
You could see the problem at this link: http ://img25.imageshack.us/i/imgp0001by.jpg/
Do you have any ideas of causes of this? I have to change lcd screeen and capacitive screen? And it is possible to do it of my own?
Thanks for your answers and if you have any tutorials or other help, I'm grateful.
Click to expand...
Click to collapse
The cause is obviously it being dropped. Yes you have to change your screen if you don't want to have a broken one and may have to get a new digitizer. I don't know you so I don't know if you have the skill to do this yourself. If you have a warranty then carry it back so they can fix it, if not (or that's not covered under it), take it to a cell phone repair shop. They should have the equipment to fix it (digitizer, lcd, etc..) and you can pay for the service and equipment there.Hope this helps.
Thanx a lot theonew I try to see that quickly!
Do you have some reference on the web to get this components? A serious website selling this both components?
Darklink88 said:
Thanx a lot theonew I try to see that quickly!
Do you have some reference on the web to get this components? A serious website selling this both components?
Click to expand...
Click to collapse
You could go here: http://www.dinodirect.com/htc-hd2-t-mobile-touch-screen.html and here for lcd (with tools for installation is optional): http://www.smartphonebay.net/LCD-Screen-for-HTC-HD2-p/lcdp-htct8585.htm. I could not find both on one website. Anyways, I hope you can fix your phone.
Ok, to fix my phone it's 200 euros, I'd like to try to fix it on my own and now I'm at this point: http: //img835.imageshack.us/i/imgp0001c.jpg/ and this http: //img59.imageshack.us/i/imgp0002le.jpg/
(Thx to official disassembling video)
Someone have a tips to separate screen from digitizer??
Darklink88 said:
Ok, to fix my phone it's 200 euros, I'd like to try to fix it on my own and now I'm at this point: http: //img835.imageshack.us/i/imgp0001c.jpg/ and this http: //img59.imageshack.us/i/imgp0002le.jpg/
(Thx to official disassembling video)
Someone have a tips to separate screen from digitizer??
Click to expand...
Click to collapse
Well, You always can buy LCD and digitizer from eBay, taken apart or already assembled LCM (about 80-120$ for digitizer+LCD module). You have to be careful which model you buying if you decided to buy LCD and touch apart, both must be for European version of HD2. LCM assembly are compatible for any model of HD2 LEO, I've tested both T-Mobile and EU at my EU version of HD2 and they worked very good.
Separating the digitizer is not a easy job, most cases you have two broken pieces in result, but if you still want to separate them, first thing to do is to heat them to about 60*C (Celsius degree), then separate digitizer from LCD with a sharp-edge thin plastic sheet, i.e. a credit card with sharpened edge. LCD and digitizer are sticked together with a kind of black double-sided scotch tape, it is easy to see it but it is very easy to damage digitizer during this process due to very thin Indium Oxide wires on it that is easy to scratch.
The best thing is to buy fully assembled new LCM and simply replace your old LCM. In addition You nave to remove old LCM adhesive from phone housing to assure proper alignment of your new LCM. It can be removed with ethanol or isopropanol (take a cloth, wet it well with same alcohol and gently rub the grued surface until it will be clean).
Here are the Official HTC HD2 Disassembly/Assembly Training Videos but there all components are new and unused.
So a few months back I'd had my digitizer replaced and recently I noticed that it was collecting dust so in a wrong move! I decided to disassemble and clean it!
I faced some difficulties disassembling the main board and I think I've damaged the LCD while doing that! after putting everything back together I noticed that the top half of the display shows distorted colors , I've attached some photos.
Now my question is that if you guys believe it is a damaged LCD or some other parts and If so is there any way to fix it without replacing the LCD?
thank you very much in advance
-Bahador
Next time don't do it by yourself. Anyway, I think you didn't assemble it properly, try to disassemble it again and assemble it properly. If still doesn't work go to your manufacturer.
thank you for your response, can you be more specific please? do you think it's the LCD's cable? cause I was no able to detach it in the first place
Bad news...
110% your lcd is damaged/faulty.
Replacing it is the only solution, but don't do it yourself, it seems like you just don't have the right skills for that!