Database Users

A hard one – Wi-Fi calling option missing from settings after Sprint activation

Guys this is a very difficult one. I really appreciate your help. If there's any place I can get an answer I think it's here.
My Nexus 6P had the Wi-Fi: option in the settings, I saw it many times. However after activating the phone with Sprint (during the process the agent Keith something into my phone which caused it to download and install something from their system) the Wi-Fi calling option is gone from the settings. I've tried everything I can think of to get it back and have been unable to.
I have a very new Nexus 6P running 6.0.1. I purchased this phone especially for its Wi-Fi calling capabilities to use on the T-Mobile network. At the time of purchase there was a lot of conflicting information about Wi-Fi calling coming from T-Mobile's customer support/technical support and numerous support people were saying the 6P is the only phone they were sure would work. I used the phone on T-Mobile's network with Wi-Fi calling and the Wi-Fi calling worked flawlessly, but there were other problems with their service so I moved on to Sprint. Sprint's Wi-Fi calling was horrible, in fact I don't think it was really doing Wi-Fi calling, I think it was just calling to the cellular network. During my time with Sprint I noticed that the phones Wi-Fi calling settings were gone. I contacted Google and they said that if Wi-Fi calling is not allowed by the carrier then the option would not appear in settings. I don't know if that's true but that's what they said. I assumed moving onto Verizon which does offer Wi-Fi calling would restore that option if it was just a matter of having a Sim card which commanded the phone to enable Wi-Fi calling. However after switching to Verizon I still have no Wi-Fi calling settings, and I am unable to make Wi-Fi calls.
In an attempt to get my Wi-Fi calling features back on the phone by factory wiped the number of times from recovery, I also upgraded to android N beta, I also routed the phone and tried installing Cyanogenmod, I also installed pure nexus, I also returned back to the stock Marshmallow, and nothing restored the Wi-Fi calling option on the phone.
I believe what the Sprint agent dialed on my phone to cause it to download and install something from their network is ##72786#, though the agent also dialed ##873283# and ##675#.
One of the Verizon technical support agents suggested that I dial *#*#72786#*#* but when I do that nothing happens except what I dialed clears out of the dialer. I used one of the apps to discover secret codes on my phone and it shows that code is handled by an application called SprintDL. I know some people whose Nexus 6P have never been on the Sprint network also have that application, so I'm not sure if that is something that was installed during the activation process with Sprint.
Now I'm wondering if I need to reflash the vendor information or the radio modem information part of the ROM. It seems like all the roof flashing that I've done would have flashed over everything that could be flashed. But it does seem like something happened to my phone, something was installed or changed or replaced and whatever that is is surviving through multiple factory wipes and ROM flashings.
Sorry for going on, but I want to pass along everything up front so I don't receive irrelevant responses were requests for more information.
I will be so grateful of anybody can help me out of this mess. I live in a place with very poor cellular coverage and Wi-Fi calling is critically important. If I have to send this phone back to Huawei all have to purchase another phone to use in the interim.
Thank you in advance.

takoateli said:
Guys this is a very difficult one. I really appreciate your help. If there's any place I can get an answer I think it's here.
My Nexus 6P had the Wi-Fi: option in the settings, I saw it many times. However after activating the phone with Sprint (during the process the agent Keith something into my phone which caused it to download and install something from their system) the Wi-Fi calling option is gone from the settings. I've tried everything I can think of to get it back and have been unable to.
I have a very new Nexus 6P running 6.0.1. I purchased this phone especially for its Wi-Fi calling capabilities to use on the T-Mobile network. At the time of purchase there was a lot of conflicting information about Wi-Fi calling coming from T-Mobile's customer support/technical support and numerous support people were saying the 6P is the only phone they were sure would work. I used the phone on T-Mobile's network with Wi-Fi calling and the Wi-Fi calling worked flawlessly, but there were other problems with their service so I moved on to Sprint. Sprint's Wi-Fi calling was horrible, in fact I don't think it was really doing Wi-Fi calling, I think it was just calling to the cellular network. During my time with Sprint I noticed that the phones Wi-Fi calling settings were gone. I contacted Google and they said that if Wi-Fi calling is not allowed by the carrier then the option would not appear in settings. I don't know if that's true but that's what they said. I assumed moving onto Verizon which does offer Wi-Fi calling would restore that option if it was just a matter of having a Sim card which commanded the phone to enable Wi-Fi calling. However after switching to Verizon I still have no Wi-Fi calling settings, and I am unable to make Wi-Fi calls.
In an attempt to get my Wi-Fi calling features back on the phone by factory wiped the number of times from recovery, I also upgraded to android N beta, I also routed the phone and tried installing Cyanogenmod, I also installed pure nexus, I also returned back to the stock Marshmallow, and nothing restored the Wi-Fi calling option on the phone.
I believe what the Sprint agent dialed on my phone to cause it to download and install something from their network is ##72786#, though the agent also dialed ##873283# and ##675#.
One of the Verizon technical support agents suggested that I dial *#*#72786#*#* but when I do that nothing happens except what I dialed clears out of the dialer. I used one of the apps to discover secret codes on my phone and it shows that code is handled by an application called SprintDL. I know some people whose Nexus 6P have never been on the Sprint network also have that application, so I'm not sure if that is something that was installed during the activation process with Sprint.
Now I'm wondering if I need to reflash the vendor information or the radio modem information part of the ROM. It seems like all the roof flashing that I've done would have flashed over everything that could be flashed. But it does seem like something happened to my phone, something was installed or changed or replaced and whatever that is is surviving through multiple factory wipes and ROM flashings.
Sorry for going on, but I want to pass along everything up front so I don't receive irrelevant responses were requests for more information.
I will be so grateful of anybody can help me out of this mess. I live in a place with very poor cellular coverage and Wi-Fi calling is critically important. If I have to send this phone back to Huawei all have to purchase another phone to use in the interim.
Thank you in advance.
Click to expand...
Click to collapse
Have you gone to settings, more, Wi-Fi calling

takoateli said:
Guys this is a very difficult one. I really appreciate your help. If there's any place I can get an answer I think it's here.
My Nexus 6P had the Wi-Fi: option in the settings, I saw it many times. However after activating the phone with Sprint (during the process the agent Keith something into my phone which caused it to download and install something from their system) the Wi-Fi calling option is gone from the settings. I've tried everything I can think of to get it back and have been unable to.
I have a very new Nexus 6P running 6.0.1. I purchased this phone especially for its Wi-Fi calling capabilities to use on the T-Mobile network. At the time of purchase there was a lot of conflicting information about Wi-Fi calling coming from T-Mobile's customer support/technical support and numerous support people were saying the 6P is the only phone they were sure would work. I used the phone on T-Mobile's network with Wi-Fi calling and the Wi-Fi calling worked flawlessly, but there were other problems with their service so I moved on to Sprint. Sprint's Wi-Fi calling was horrible, in fact I don't think it was really doing Wi-Fi calling, I think it was just calling to the cellular network. During my time with Sprint I noticed that the phones Wi-Fi calling settings were gone. I contacted Google and they said that if Wi-Fi calling is not allowed by the carrier then the option would not appear in settings. I don't know if that's true but that's what they said. I assumed moving onto Verizon which does offer Wi-Fi calling would restore that option if it was just a matter of having a Sim card which commanded the phone to enable Wi-Fi calling. However after switching to Verizon I still have no Wi-Fi calling settings, and I am unable to make Wi-Fi calls.
In an attempt to get my Wi-Fi calling features back on the phone by factory wiped the number of times from recovery, I also upgraded to android N beta, I also routed the phone and tried installing Cyanogenmod, I also installed pure nexus, I also returned back to the stock Marshmallow, and nothing restored the Wi-Fi calling option on the phone.
I believe what the Sprint agent dialed on my phone to cause it to download and install something from their network is ##72786#, though the agent also dialed ##873283# and ##675#.
One of the Verizon technical support agents suggested that I dial *#*#72786#*#* but when I do that nothing happens except what I dialed clears out of the dialer. I used one of the apps to discover secret codes on my phone and it shows that code is handled by an application called SprintDL. I know some people whose Nexus 6P have never been on the Sprint network also have that application, so I'm not sure if that is something that was installed during the activation process with Sprint.
Now I'm wondering if I need to reflash the vendor information or the radio modem information part of the ROM. It seems like all the roof flashing that I've done would have flashed over everything that could be flashed. But it does seem like something happened to my phone, something was installed or changed or replaced and whatever that is is surviving through multiple factory wipes and ROM flashings.
Sorry for going on, but I want to pass along everything up front so I don't receive irrelevant responses were requests for more information.
I will be so grateful of anybody can help me out of this mess. I live in a place with very poor cellular coverage and Wi-Fi calling is critically important. If I have to send this phone back to Huawei all have to purchase another phone to use in the interim.
Thank you in advance.
Click to expand...
Click to collapse
Verizon only offers WiFi calling for approved phones on there network. I do not have that option either with my 6p on Verizon however my wife's Galaxy S7 does.

jaythenut said:
Have you gone to settings, more, Wi-Fi calling
Click to expand...
Click to collapse
Surely you jest. But of course.
Honestly, do you think someone who's rooted their phone and has flashed a number of different ROMs wouldn't know or how to look in the settings?

murphyjasonc said:
Verizon only offers WiFi calling for approved phones on there network. I do not have that option either with my 6p on Verizon however my wife's Galaxy S7 does.
Click to expand...
Click to collapse
Thank you so much! So you mean that:
A) your phone has the Wi-Fi calling option in the settings but it does not work with Verizon?
– or –
B) because you are on the Verizon network the option for Wi-Fi calling does not show up in your settings?

takoateli said:
Thank you so much! So you mean that:
A) your phone has the Wi-Fi calling option in the settings but it does not work with Verizon?
– or –
B) because you are on the Verizon network the option for Wi-Fi calling does not show up in your settings?
Click to expand...
Click to collapse
I do not have the wifi calling option in my settings. I've always been with Verizon so I haven't tested it with another network to if that would change. I wish I checked to see if it was there before it was activated but I didn't. I'm fairly sure the option just doesn't show up if the network doesn't support it.

murphyjasonc said:
I do not have the wifi calling option in my settings. I've always been with Verizon so I haven't tested it with another network to if that would change. I wish I checked to see if it was there before it was activated but I didn't. I'm fairly sure the option just doesn't show up if the network doesn't support it.
Click to expand...
Click to collapse
Thank you so much! That is so great to know! I know that my setting for WiFi calling was there because I received the phone and played with it before I activated it and the setting was there. It was there when I was with AT&T and with T-Mobile.

I just found out what the problem/solution. It's the sim card. Today I purchased a T-Mobile sim card and even before it was activated, as soon as I popped it in my phone presented a notification about wifi calling and sure enough I checked the settings and the wifi calling option was back.
So if you have a 6p and the wifi calling option is not visible it's because of your sim card. Removing the wifi calling disabled sim card, rebooting the phone, reflashing the rom/firmware does NOT restore the visibility of the wifi calling option. The only thing that will restore the visibility of the wifi calling option is to insert a sim card that is wifi enabled.
I wish the good folks at Google or Huawei knew that the wifi calling setting's appearance or disappearance is tied to the sim card. It would have saved me a lot of work and headache

So having installed the sim from T-Mobile got you back the Wi-Fi settings back but when you put back the Sprint/Verizon sim did it remove it again or not? And if it didn't did Wi-Fi calling work on Sprint/Verizon? Or do we have to call and order a Wi-Fi enabled sim from our carrier?

Sprint issue

I've had my G4 Plus active on Sprint for around 8 days, and all of them I have had issues with receiving SMS messages. Sprint is currently saying that since it is an unlocked device, the support they can provide me is very limited. They can have me reset the network settings, to no avail. Does anyone here have a G4 Plus & Sprint? If so, what did you have to do to get it working?

I had Virgin Mobile with my Moto g3 which uses Sprint network and for connectivity issues they recommend doing PRL update. Otherwise did you check SIM settings? Cellular network settings? Very rarely I had issues with delayes in text messages when I was in Sprint network so I installed Push Notification Fixer app.

Lpen21 said:
I had Virgin Mobile with my Moto g3 which uses Sprint network and for connectivity issues they recommend doing PRL update. Otherwise did you check SIM settings? Cellular network settings? Very rarely I had issues with delayes in text messages when I was in Sprint network so I installed Push Notification Fixer app.
Click to expand...
Click to collapse
I have done a PRL & device config update. No SIM settings I can check or change, so far nothing has helped. However, with the reports from others where it has worked well I requested a replacement from Amazon to see if that will let me fix it.

To check SIM go to about phone-->status-->sim status. You can at least check network and rule that out.

Shows disconnected from the cell network. That is probably part of the issue I'm having.

I disconnected from WiFi and it showed connected. And I could receive text messages without issue. At this point, I think something is messed up with the phone and I am hoping the replacement works fine.

Got a new phone from Amazon and all is good now. Works great, I guess I just got a bum phone.

Someone with a little more experience tell me what I'm doing wrong here please.

This is probably something silly and small but I'm pulling my hair out trying to fix this. I bought a G4 play XT1607 unlocked from Best Buy the other week. I also purchased a tracfone SIM activation kit. The kit had 2 sim cards, one GSM and one CDMA. Since I used Verizon service previous to my foray into prepaid plans, I activated the phone with the CDMA SIM card and registered the IMEI with Tracfone. Then I was able to successfully unlock the bootloader following the motorola official procedures, put on TWRP and flashed a LineageOS ROM w/ SU and OpenGAPPS. It worked fine for a couple of days and then *poof* my internet data would no longer connect at all. I rebooted several times and got nothing.
I then saw that there is some LTE/wifi handoff bug and I figured, no biggie, I'll swap my tracfone service to the GSM SIM and pop it in and it'll be good to go. Not so. At first, in fastboot, the screen was saying <Baseband not found> and I couldn't even place a phone call. The phone still doesn't seem to recognize the SIM card and doesn't show any cellular connectivity. I've tried flashing AOKP, LineageOS (both 7.1) and the stock 6.0.1 deodexed several times. I've tried this thread here and using it's 2.35-1 Radio file with the above ROMs which I installed using TWRP as well. None of this is seeming to work so I called Tracfone and they said it should be working and must be on my end. So following this I decided to go fully to flash fully back to stock. I used this file:
https://mirrors.lolinet.com/firmware/moto/harpia/official/RETUS/
and followed these directions
https://forum.xda-developers.com/g4-play/how-to/guide-return-to-stock-firmware-recovery-t3551797
Phone seems to be working fine other than not getting any kind of cellular signal. Even though it should be "factory fresh now" When I called tracfone they didn't seem to sure of themselves and told me it would activate within 2 hours and to call back if I had issues. It's been 4 hours now an dNo sign of signal. Did I mess something up here? Does tracfone need to do something on their send since this phone/IMEI was used previously on their service as CDMA? Or can I just "pop the new SD card and go" Or do I just need to add something like APN settings or similar to get what I have working? I don't want to call tracfone again if I don't have to because they didn't seem to know what to do when I explained it to them and sounded incredulous that one phone did both CDMA and GSM to begin with.
Can anyone help me? I'd like to use this GSM SIM card in my unlocked XT1607 (RETUS). This phone was previously on the same tracfone account with the same phone number but on their CDMA network. What gives? Is this something I messed up or tracfone needs to deal with?

I did some more research and I'm pretty sure this is on Tracfones end. I believe they still have it registered as a CDMA device and it's ignoring my GSM SIM when I turn it on.

Truculent said:
I did some more research and I'm pretty sure this is on Tracfones end. I believe they still have it registered as a CDMA device and it's ignoring my GSM SIM when I turn it on.
Click to expand...
Click to collapse
I don't think that's the issue. Did you set an APN for Tracfone? With the GSM SIM, you have to configure the APN.
Tracfone's site says to go to apn.tracfone.com but that site gives an error. I did find this: http://apn-settings.com/tracfone-apn-settings-step-by-step-configuration-guide/
Or you can check on Howardforums or Turks.

Also G4 Play, also Tracfone BYOP. I, however, did GSM from the getgo to avoid something like this. On my phone, when I installed Lineage, my MEID disappeared entirely (it only shows my IMEI in settings). SIM card reads just fine and APN settings are fine. I do think the initial ROM you installed inhibited the device's ability to read its own MEID (everything hints at these ROMs being made specifically for dual-SIM GSM phones). However, switching to the GSM SIM should have worked, provided you actually transferred your number and didn't just pop the other SIM in (the MEID on the Red "BYOP" card would have needed to be decommissioned).
Here's a thought: Try dialing *22890 on the phone. If it says the phone is programmed for CDMA service, then that could be part of the issue. Also check Settings to see if you have both an MEID and IMEI, or just an IMEI. If your IMEI is 0, then the SIM Card is not being read and they need to ship you a new one.

bw 1 said:
I don't think that's the issue. Did you set an APN for Tracfone? With the GSM SIM, you have to configure the APN.
Tracfone's site says to go to apn.tracfone.com but that site gives an error. I did find this: http://apn-settings.com/tracfone-apn-settings-step-by-step-configuration-guide/
Or you can check on Howardforums or Turks.
Click to expand...
Click to collapse
Just to follow up, I did find the correct web page for Tracfone APN: https://www.tracfone.com/apn

Posting for reference. APN is RESELLER/reseller.

S7 Active - Switch From AT&T - Confirmed Working

Just wanted to post this for anyone else that wanted to use their S7 Active with another provider and didn't want to stay with At&t
or wanted to use other sims when traveling.
( I have nothing against At&T, but there was a better option I wanted to use...ie unlimited 4g)
I wanted the S7 active but also wanted to switch from at&t (for me it was too pricey and again there was no unlimited 4g) so I thought I might be in a bind on options and was holding off on making the switch
(For me the bttery lfe alone made the S7 and S7edge completely inferior to the active and that at first was enticing enough for to me to stay with At&t)
However... I didn't realize how easy At&T themselves made it to switch.
I can confirm the S7 active (SM-G891A) running 7.0 nougat works perfectly on the other network. Not trying to give that network free marketing... but its the other carrier on a GSM network in the US.
Though its pretty straight forward.. I thought I would just state below
Prerequisites
Own your phone outright
Not on contract (or you'll presumably pay a fee)
You are the account owner
Go to this site
https://www.att.com/deviceunlock/#/
Type in your devise IMEI number and info and account email
Request unlock code
Go to your email click the confirmation (Showed up for me in about a minute)
Wait about 10-40 minutes for a second email (It says up to 48 hours but I just did this on three separate devises and they all took less than an hour)
Write down the Code provided
Turn off phone
Remove AT&T sim card and insert other carriers SIM (can be a friends, classmates, coworkers if you don't have one yet)
Turn phone on
(Pop Up generates for unlock code request)
Enter Unlock code
Done!
S7 Active free to go.
Added note:
Once your new carriers SIm comes in and If you want to keep the old number DO NOT CANCEL your line with AT&T, first insert the new SIm from the New carrier and then port your number over...
You'll keep your AT&T number that you had and automatically end your service with them. No fees no hassle as long as you met the prerequisites above.
Hope that Helps for anyone wanting to make the switch

Forgot to add, though it might be obvious I still don't want anyone to get hung up on it... you will have to set your new APN (access point names) per your new provider and or new location. It may auto populate with your new Sim card... BUT it also may be a generic APN with the new provider and not nessicarily the best 4g network.
Just Google or call your new provider and they will provide which APN is best for your S7 active on your network.

*#*#4636#*#* - To change network settings
If you are struggling with default AT&T settings:
Dial *#*#4636#*#* -> 'Device Information' -> 'Set Preferred Network Type:' -> Select 'WCDMA' or 'Global auto (PRL)'
I used to get 1 bar on LTE, now I'm getting full coverage on UMTS. I'm on MINT SIM (they are T-mobile MVNO).

I want to add, after the first week I realized 7.0 had some intermittent 4g issues (some it would say no Internet ever with full bars)
I flashed back to 6.0.1 and all the issues are gone.
Please just keep this in mind if you have issues with s7 active 7.0 off of at&t.

@Acinko thanks for the heads up on 7.0 issues. How were you able to get 7.0 on an unlocked S7 active? It keeps telling me that the firmware is up to date. (Using T-mobile service)

goowacjai said:
@Acinko thanks for the heads up on 7.0 issues. How were you able to get 7.0 on an unlocked S7 active? It keeps telling me that the firmware is up to date. (Using T-mobile service)
Click to expand...
Click to collapse
On t-mobile you probably want to stay on 6.0.1 and not move to 7.0 n... t-mobile is having some data issues when the phone is on 7.0
However if you want to try it anyways... download the full firm file for 7.0 and 6.0.1 (both available on this site, just search recent posts) make sure you get both so you can switch back if need e d.
And your gonna need to flash them with Odin when your phone is in download mode.
There is walkthroughs for this on this site and others so I won't repeat it all here but that is what you will need to do.
No root needed.

Here's the 6.0.1 file, you can down load from these links and use the password to open (which is in the third post)
https://forum.xda-developers.com/s7-active/development/how-downgrade-7-0-to-6-0-1-t3590649

And here's 7.0 n
https://forum.xda-developers.com/s7-active/how-to/g891a-android-n-offical-odin-package-t3581042
Just FYI due to heavy bandwidth usage with these types of files the links regularly break (or really just get taken off) so you may have to search for another upload if these stop working.
Good luck.

Acinko said:
I want to add, after the first week I realized 7.0 had some intermittent 4g issues (some it would say no Internet ever with full bars)
I flashed back to 6.0.1 and all the issues are gone.
Please just keep this in mind if you have issues with s7 active 7.0 off of at&t.
Click to expand...
Click to collapse
This is not "S7 Active" specific issue. It is overall S7 issue on Android 7.0. You don't need to downgrade to 6.0.1. Just delete all the APNs (make it EMPTY!) -> Restart phone -> Add APN -> Restart. Problem solved.

Any particular reason why you would go to T-Mo over ATT? I think ATT's network is better? If its cost than maybe consider Cricket?

ins0mniac said:
This is not "S7 Active" specific issue. It is overall S7 issue on Android 7.0. You don't need to downgrade to 6.0.1. Just delete all the APNs (make it EMPTY!) -> Restart phone -> Add APN -> Restart. Problem solved.
Click to expand...
Click to collapse
I'm not sure about yours, but for sure there was issues with my active on 7.0 off of ATT and wiping / replacing APNS did not fix it. What you said to do was the first step I tried.
Then I moved on to clearing location through the other company and fully resetting networks.
Tired default APNs, tried suggested APNs tried manual and custom APNs all of which still lead to intermittent or no connectivity
It became to have regular intermittent complete loss of network and data, no matter what apn was on there.
Flashing to 6.0.1 fixed it and I never had the issue again. Again maybe it worked differently for others, but that for sure is what fixed my issues.

CFoote said:
Any particular reason why you would go to T-Mo over ATT? I think ATT's network is better? If its cost than maybe consider Cricket?
Click to expand...
Click to collapse
CFoote, I shot you over a pm.

So, I got a S7 active off swappa and it works with my cricket account. However everytime I make or receive a call a small notice a the bottom of the screen says PROVISIONAL FWD ACTIVE comes on. (see screen grabs). Basically if I am on the phone or have the phone down on a table and miss a call. My callers are being sent to this 916 area code in Sacramento which appears to be a general ATT (or old owner?) vmail bank. I have tried and failed to update from ATT instructions (failed to read data). And the 3 ATT reps I am talking to say I have to have the ORIGINAL OWNER turn the function off first! Any helpo or suggestions? Apologies if this really needs its own thread. https://goo.gl/photos/f7UzoQsQfS9sE2Vk9

Reverted to 6.0.1 and still having connectivity issues
Acinko said:
I'm not sure about yours, but for sure there was issues with my active on 7.0 off of ATT and wiping / replacing APNS did not fix it. What you said to do was the first step I tried.
Then I moved on to clearing location through the other company and fully resetting networks.
Tired default APNs, tried suggested APNs tried manual and custom APNs all of which still lead to intermittent or no connectivity
It became to have regular intermittent complete loss of network and data, no matter what apn was on there.
Flashing to 6.0.1 fixed it and I never had the issue again. Again maybe it worked differently for others, but that for sure is what fixed my issues.
Click to expand...
Click to collapse
I think I've tried all the things listed in this thread. I have a SM-G981a (unlocked) device. When I got it (on Nougat), I cleared all APNs and added the one recommended by my provider (mintsim). I had service for about one hour and then lost it and it never came back.
I rolled back to 6.0.1 and cleared the APNs and used the same mintsim recommended APN and still don't have service.
Any ideas of next things to try?
Thanks in advance.

Dial *#*#4636#*#* -> 'Device Information' -> 'Set Preferred Network Type:' -> Select 'WCDMA' or 'Global auto (PRL)'
My phone worked fine in Sweden with default settings, but in Romania I had to type in the above and chose LTE/UMTS auto (PRL) and then it worked perfect!

i have an s7 active that was frp and network unlocked. i am trying to use this on tmobile.
my s7 active is running android 7.0
i have a few problems and need assistance
1. the wifi calling option is greyed out under settings. from the home screen using the pulldown menu the wifi option appears to be turned on.
2. text messaging and emails worked for about one day then quit
3. samsung pay has a message ..access to samsung pay has been denied call customer service
4. s health unable to open app. your device had been compromised
any ideas?
thanks

Would this work for switching s7 to Verizon?
Would this work for Verizon or because it's cdma not gsm it won't work

voLTE is not working...

I have a nexus 6p running a custom rom "PureNexus" 6.0.1 marshmallow. Everything was working fine until one day my VoLTE stopped working. I can no longer make calls and utilize Internet simultaneously. I have HD voice/VoLTE activated on my Verizon account. I've snooped around the network settings and made sure I was on CDMA, I also made sure to check if voice over data was enabled. Next, I stopped by Verizon and had them look at my phone thoroughly. The Verizon representatives also installed a new SIM card just to eliminate the possibility of the SIM card being the issue, yet I had no good luck.
Another interesting thing to note is that when I use another SIM card outside of my service provider on my phone, VoLTE works fine. The issue seems to lie in the fact that my phone is not accepting the network VoLTE as it should.
any suggestions or ideas of how to fix this issue?

@PowerSorce I had issues with connections on Oreo couldn't imagine running Marshmallow. I would try running Nougat either stock or PN. It ran the best I found as far as Bluetooth, wifi and mobile are concerned.