[TMO] No Insurance & Cracked Screen -- Options? - LG V20 Questions & Answers

Hello everyone!
Like the title reads, I dropped my phone facing the screen and landed on a rock!
To make matters worse, I just learned that when switching from the N4 to the LG V20, my insurance protection was taken away from my account.. I'm livid because I only used my insurance twice in 6 years!
Before calling in and giving the poor rep a piece of my mind, I would like to ask here what have anyone done in a similar scenario and how would you go about fixing the phone without insurance, in case I can't get TMO to reinstate it.
The worse part of all of this is that I can't just call and say "my screen is broken" and use the insurance thru TMO.. Yikes!
I did not have (still don't have) a screen protector but want to fix the screen while I wait for an actual protector.
Pretty much, what options exist for my particular case?
Thanks everyone in advance!
s0

Just get a few quotes from repair stores
If it's just a broken outer glass with the lcd functioning properly it should be quite an inexpensive fix ($7 USD + labour)
http://www.ebay.com/itm/Replace-front-New-Touch-screen-outer-glass-Lens-For-LG-V20-H990-/322358040572?hash=item4b0e0957fc:g:iioAAOSw5cNYOpqk
if the whole screen needs replacing it would be a bit more expensive ($100 USD + labour):
http://www.ebay.com/itm/LG-V20-H910-H915-H918-H990-VS995-LCD-Display-Touch-Digitizer-Assembly-Frame-/272424557440?hash=item3f6dc4db80:g:dw8AAOSwB09YPpXM

The thing I've discovered from the past phones that I've repaired is that the digitizer is adhered to the lcd screen and is difficult if not nearly impossible to separate from each other.
The lg V20 is one of the easiest phones to repair. Replacing the entire screen looks to be a simple task.
Nevermind, I looked at the replacement screen and it seems that the front glass is just that and only adhered by the top and bottom. If that is the case then the $7 option is quite possible. I've replaced a similar glass before and it was only slightly difficult cleaning the broken glass off.
You can find out which option is needed with two simple questions.
1) Is your LCD cracked? Just turn it on and you can see if there is any color bleeding.
2) Does your touch screen still work 100%? Click around to find out.

If your in great standing with T-Mobile and relatively polite they may reinstate the insurance for you to use if it wasn't that long ago.

Thankfully in India we have a 6 month one time screen replacement offer by LG which I plan to use this Saturday as from nowhere I see a deep scratch on my front glass however the screen functions fine.
Sent from my LG-H990 using Tapatalk

Related

Busted Outer Glass of LCD

Well I dropped my G1 the other day and it busted the outer glass part. The LCD is fine and it still works perfect. I have looked everywhere,with no luck of finding any parts for them. So I called HTC and they told me 150-250 to replace the glass!! So I was wondering if any one know anyone that does G1 Repair or if anyone know of another phone that has more ava. parts for it with a 3.17" Screen? Any help is greatly appreciated.
Nope, I got AT&T. Was thinking of taking apart the phone and getting the glass measurements and having a custom cut piece of glass.
i believe its a special type of glass
Pretty much stuck buying the glass from HTC on this one ...sorry
PS... it is glass
iphone 3g - Dream lcd
I read that the same screen is in use on the iphone 3g, I doubt its true they probably meant type or sumthin, maybe worth a check...
on the old palm pdas you could replace just the glass if the layer under it isn't damaged, this may no longer be possible with these screens, once the bigtime flashing begins there will be lots of bricks available pretty cheap, maybe you should keep an eye out for somebody who pooched the dev bootloader install then after you convince them they killed it you could buy it maybe for less than the HTC price...
gotta say, that sucks if you were a tmob customer you'd have a few options...
bhang
Hello. Don't you think It's weird that it happened to me too today?
I've never had a broke phone since my Nokia 8210.
Well, some idiot had placed out one of those kinds of plastic bands you use to seal packages with, a black one.
It was pitch dark and I fell as the plastic ring got snared around my feet. Obviously my Jabra bt3030 got pushed against the screen and it got severely cracked.
My insurance company seems to be covering the whole phone except a small sum. This was from the phone part, but I got to see if I can get something from the health insurance as I hit my head and scratched my hand (though not likely but I can always try)
The touch seems to work most of the time, though it reacts slowly but some times It's just dead.
This really sucks.
I'm dead serious when I'm talking that there was no way that the band could be seen when walking.
http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226&view=unread
Some info there.
aad4321 said:
yeah i dont think it is really even "glass" mabye its a type of plexiglass?
Click to expand...
Click to collapse
It is glass. But you can not simply cut a piece of glass to the same dimension as the touchscreen is integrated into the glass cover. So yes you will need to get a htc or aftermarket replacement part.
The interesting thing is that the repair cost you quoted is identical to the cost of the copay if you go with the Asurion device insurance T-mo offers. So device insurance would just be a waste of money at $5 a month if you end up with broken glass.
Looks like I will just have to hold onto it until aftermarket parts come out. I busted mine by letting it slip out of my hand while talking on it....then it took a 6ft fall to eventually land face first on concrete.....I didnt even wanna pick it up cause i new it was messed up and if it wasnt I was gonna call HTC and give them props! I have a ava. upgrade from AT&T Maybe get a Iphone until this one gets fixed then sale iphone on ebay for 5x wuts its worth.
The iphone's screen seems to crack pretty nice as well.
I hope changing the glass on the G1 isn't as frustrating as on the Iphone.
http://www.youtube.com/watch?v=sT7wRXeYsyg
edit:
Not directing this to the message above, just saying.
Cracked screen replacement with compatible HW from third party --when?
I cracked the LCD of my G1 after about three weeks and have noted that neither PPCTechs nor MobileKangaroo have yet acquired a source for the replacement screen.
My understanding is that HTC currently charges what one thread in another forum (http://www.allshadow.com/forum/viewtopic.php?f=9&t=4226) quoted as "a minimum of $238.00" to make this repair.
I expect this repair to be offered soon by third parties for about $150, likely using a non-HTC screen product to replace the damaged one.
Has anyone heard any reports about forthcoming availability of such hardware? If so, then are there any non-HTC services to make the replacement?
yeah im looking for this too...i dropped mine and then proceeded to step on it day two with the phone.
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
WooHoo 2 items left as of this copy paste. $80, not bad price.
Shaggy
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
This waht i found out
so have the same issue and this is what I found out
so from my understanding there are 2 part to the lcd the outer glass touch sensor and the inner lcd. if the the screen is just cracked and you can see the image the u have to replace both. attached are the part descriptions fromt he g1 service manual. and below is a link of a site that sells them, but for some reason they sell the touch scrren with the outer bezel making it cost more. i called htc to order just the touch sensor glass but they said the dont sell replacements, they just fix em
link
Shagman68 said:
They have on Ebay now:
http://cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&ssPageName=STRK:MEWAX:IT&item=280303279632
2 items left, $80 cost, get them b4 they gone
Shaggy
Click to expand...
Click to collapse
I contacted the seller of the screen and he/she told me that It's only the screen. If the G1 cracks It's the digitizer glass that cracks first. Then if you are unlucky the screen cracks as well. I managed to only crack the digitizer glass. The screen beneath is totally fine. Unfortunately removing the glass from the digitizer plastic was very painful and I managed to wreck the flat cable of the digitizer so that's beyond repair. Now I tried to disassemble the whole phone but I got stuck at removing the housing. First I had problems with the Torx bits. I have some Torx bits in my sets but the lowest I got was T8. I had to buy a cellphone bits set with a lot of different types of bits. It had Torx all the way down to T4. The T5 and T6 was what I needed. There are 4 T5 to remove and one T6. I have inserted the sharp plastic between the housing and the top case and released all hooks but it seems the front and back part of the housing of the phone is dead stuck.
You have to open the whole damn phone from the back to get to the inside of the screen. Why the screen housing uses standard Philips is also beyond me. I have lots of bad experience with standard Philips screws. The heads always get bad after a while of screwing. I have yet to have a problem with Torx.

My experience with G3 screen repair

If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
jklew said:
If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
Click to expand...
Click to collapse
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
imapfsr said:
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
Click to expand...
Click to collapse
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
thegrants82 said:
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
Click to expand...
Click to collapse
I purchased it from a reseller before it was released here and I also live in Canada where everything just costs a little more ?
thegrants82 said:
Why on earth did you pay 800 for the g3 when they were only 599 on release day?
Click to expand...
Click to collapse
Some things cost more in other countrys. And I also wanted a really good reseller in case anything happens. With quick and good support. without need to send it, wait two weeks etcetc.
And ye. Payed 800$ here in Sweden.
GG3
Reading this made me look up just what's so great about Corning's various hardened glass, and I've realised it's much more to do with being scratch-resistant than actually shatter proof. Funny how easily marketing will leave you stuck with the wrong (inflated) idea ... and, sure, scratch resistance is nice, but then that's why you buy a nice cheap case for your phone rather than put it in your pocket together with your keys.
armadafan271 said:
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Click to expand...
Click to collapse
It won't be THAT cheap for a while. G2's were still going for like $400 up until the g3 launched.
jklew said:
If you've broken the screen on your week-old G3 (new rescue pup thought my TPU-covered G3 was a chew toy) and wondered whether to (a) try to fix it yourself with parts off the Internet, (b) take it to a local shop, or (c) ship it to LG for a "warranty" repair, here's my experience with the process.
There's nothing out there showing how to fix the G3 screen other than one shop's teardown that claims it's easy to fix G3 hardware issues (nothing about the screen though). Parts are posted all over the Internet and eBay, but they're all generic-looking stuff and who knows if the digitizer glass is really GG3. Prices of parts ranging $140 to $200, and I need both the digitizer glass and the LCD, maybe a front frame because it has a couple of small dings from the dog's teeth. Already dreading the price quotes from shops, since the QHD LCD must be more expensive than anything out there, and it's fairly new. Figuring that it will cost hundreds of dollars no matter who I have repair it, since that's what some shops quote for newer smartphones and tablets like the Galaxy S5 and Note 3, I decided to ship my G3 to LG so I wouldn't void what warranty I had left.
LG received the phone 7/28/14. The next day, they email me a diagnosis and repair quote since it's not covered by warranty (duh!).
It will cost $146 to repair, $153 to fully refurbish. Pretty much justifies not getting the insurance policy. YMMV, from what I read in the G2 forum about LG factory service (the parts/repair prices may vary depending on availability and demand).
So if you drop and break the screen of your precious new G3, then don't worry about how much it will cost to repair this relatively new device, if you are not too concerned about turnaround time.
Click to expand...
Click to collapse
How long did it take lg to send it back to you?
armadafan271 said:
The issue is that your phone loses approximately $5/day in value everyday. So even bigger loss each day its out of your hands ... So insurance isn't that bad! I really think with the life cycles of cell phones the G3 will be on craigslist for $250 in a few months !
Click to expand...
Click to collapse
Loses $5 a day in value a day lol??
That would mean my phone would be worth $0 in a month from now...
The value goes down more like .50 cents a day at most...
Amb669 said:
Loses $5 a day in value a day lol??
That would mean my phone would be worth $0 in a month from now...
The value goes down more like .50 cents a day at most...
Click to expand...
Click to collapse
In a couple months you will have to pay someone to take it from you.
Sent from my LG-D851 using XDA Free mobile app
LG G3 repair
The G3 is ten times easier to repair than the G2. The back comes right off like any other normal android phone. Remove the screws that you see holding the back on the midframe/bezel. remove the top half using a safety pry tool and do the same with the bottom half. Disconnect the two ribbon connections at bottom near charging port. Take out battery if you haven't already. Heat the back using heat gun or hairdryer. Heat front of assembly using the same heat gun or hairdryer. There are no other ribbons or connections to worry about at this point. Using iSesamo bar or other prying tool remove the broken assembly. (Note: There is no adhesive holding the LCD to the midframe so the removal is very easy.) Just pry around the top and sides of the phone and pull up at top then slide old LCD assembly out. Be sure to use a good 3M adeesive when putting in the new assembly. Connect the ribbons back to the board, close phone, power the phone on and enjoy. The whole process should take no more than half an hour if you ever done any previous repairs to another phone. Hit thanks if this helps
https://www.youtube.com/watch?v=I-LUBTADX2U
Thanks a ton for this thread. I may be able to repair my G3 now. It has been unusable for 3 months now cause I could not find anyone that would repair it.
I need to replace display with bazel
imapfsr said:
Hey All,
My two bits...I dropped my G3 4 days in and destroyed the screen. As you can imagine I was pretty upset and concerned that I had just wasted $800 and had no clue what to do. I ended up finding a retailer online that sold the Oem screen, digitizer and casing for what ended up to be just over $200. With a little help from the disassembly video I tried to do myself. I am happy to report that it was unbelievably easy to complete the repair and I have a 100% working phone again. As the video shows you remove 13 screws, remove the two pieces of the backing and pull out the mother board. The only thing you need to do then it gently remove the vibrator, camera..front and rear, speaker, head phone jack and little daughter board. These are all stuck with two sided tape and just require a little light prying to remove. The replacement unit even had the two sided tape pre installed and you only had to remove the little plastic tabs that covered the sticky tape and then place each part in its corresponding place. I reassembled the phone and voila...a brand new working G3. The nice thing is the replacement was the case as well so the dings and dents from the drop on the case were all gone as well. So if you do the same don't be afraid to save the labour and do it yourself
Click to expand...
Click to collapse
Hey I am trying to do the same thing you did.
My question is how hard was removing the daughter board? What tool and technique you used?
I can't find a video or tutorial where they remove the little daughter board and wanted to know how hard it is to remove before ordering parts.
It really was very easy, much easier than I expected. The daughter board was also pretty easy and I think I ended up using my finger and a guitar pick but anything small will suffice. The two sides sticky is really not that strong so just have patience when pulling those pieces out as they do come off pretty easy, Just use caution, you will be fine.
I need help to apply my pre-cut adhesive to my LG G3 D850
I bought an lg g3 d850 digitizer+lcd combo and a precut adhesive sticker for the model. Howwever, I am not sure how to apply the adhesive because there is less than 1 mm of room on the sides. What is the best approach for me to apply the pre -cut adhesive. Here is the link to the adhesive that I am talking about.
Will LG still repair your LG G3 even if you tried repairing it yourself? I tried ordering a new screen and putting it in myself but that didn't work so the lg g3 has been opened which voids warranty.
My wife's G3 developed this weird mark on the screen (always visible when the screen is on), and she claims to have never done anything like drop it in the tub or toilet... but it appears to be water damage to me. (See pic attached)
I put it in rice for a few weeks, and it's not going away... so I'm ready to try to fix it. Has anyone seen anything like this? Since the glass is still in good shape (it wasn't dropped or cracked)... what do I need to order to fix it?
I had the same concerns as the OP... buying a replacement LCD panel from Amazon or eBay, I wasn't sure if I'd get a full-res OEM replacement or a cheap knock-off. Can anyone point me to a reliable reseller (preferably on Amazon for several reasons) that would have the right parts to fix her phone up?
Thanks
The crack you see is in a tempered glass screen protector... not the screen itself.
Hai guys,
I have broken my glass on g3, display works fine but shuttered portion of screen is not fully functional, please can someone point me to reliable reseller, preferable on eBay, cos don't want to trash my money on knock-offs, I wanna real deal 100% OEM original display. So I need you guys from personal experience to point me in the right direction. Thx in advance!

Touchscreen broken : any experience with replacements ?

Hi,
First i am sorry if there is already a topic like this one but i was unable to find it. Feel free to just point at it and be approprately mean with me.
My N4 fell on the back and the touchscreen does not respond correctly anymore (a 2cm high band in the middle is unresponsive, jsut where i should validate my pin code). I would like to know if you know fair prices, high quality screen replacements. The original part from LG is 120 EUR according to my local retailer, but i see replacements on amazon and ebay around 50 eur. I know i could replace the touchscreen only but it seems very risky, so i'd prefer to replace the whole screen instead.
Thanks !
jdefaver said:
Hi,
First i am sorry if there is already a topic like this one but i was unable to find it. Feel free to just point at it and be approprately mean with me.
My N4 fell on the back and the touchscreen does not respond correctly anymore (a 2cm high band in the middle is unresponsive, jsut where i should validate my pin code). I would like to know if you know fair prices, high quality screen replacements. The original part from LG is 120 EUR according to my local retailer, but i see replacements on amazon and ebay around 50 eur. I know i could replace the touchscreen only but it seems very risky, so i'd prefer to replace the whole screen instead.
Thanks !
Click to expand...
Click to collapse
The two ebay screens I've ordered were both blems with air bubbles trapped in the film. They worked though. I've got pictures of them somewhere.
So I just bought and installed this one a week ago:
etradesupply dot com/oem-lg-nexus-4-e960-lcd-screen-and-digitizer-assembly-with-front-housing.html
And it was worth every penny. My digitizer had cracked in the bottom corner, but was fully functional. What I didn't realize was how scratched up the glass was and how much the oleophobic coating had worn off. The new screen, digitizer, and frame from etradesupply was perfect. No bubbles, the glass was curved on the sides, and it is just as responsive as the stock screen. I was really worried about it not being up to OEM standard. The installation was very easy. I have read some replacements not having a filter over the LED and light bleeds out, but this one has the filter. 5 stars, would buy again. I did alot of research before hand, and have heard many horror stories of Ebay replacements, but this one really worked out well.

Another screen broken advice needed

Hello all,
I bought a Galaxy S4 for my partner, and stupidly didn't get it insured.
The screen got cracked quite badly, so fr £120 a local lad put a new screen on. Later that week it got dropped onto mud on the way to nursery and smashed entirely.
I now have a predicament, either give up the phone and go back to my sluggish s3, or ask you guys this question:
Where is the best and most value for money place to get a smashed screen fixed (you can't see anything just a rim of light) somewhere reputable that will use genuine parts and guarantee their work? I really don't want to just leave it on the shelf and am worried that without good advice I will end up with another shabby repair.
Your input would be greatly appreciated.
Many thanks and Happy Christmas,
Ric
If you only break the front glass like what happened to mine, you can get new glass for £5 and DIY. (If you're confident working on things like that - it is a bit of a nightmare of a job to separate the glass from the touch sensor)
But if there's no picture on the screen at all then you've killed it completely. A new full screen assembly is about £90 on eBay I think, so £120 is about the right price for someone to do it for you.
BTW, the first time you broke your screen, if you could still see the picture on the screen was fine, then the guy probably charged you £120 to change the £5 front glass. I've heard of people getting ripped off like that.
Most of the time it is just the front glass that is broken. Unfortunately this latest time, it sounds like you've been unlucky.
You could always take out phone insurance, leave it a couple of months, and then the screen breaks.
knuckles1978 said:
If you only break the front glass like what happened to mine, you can get new glass for £5 and DIY. (If you're confident working on things like that - it is a bit of a nightmare of a job to separate the glass from the touch sensor)
But if there's no picture on the screen at all then you've killed it completely. A new full screen assembly is about £90 on eBay I think, so £120 is about the right price for someone to do it for you.
BTW, the first time you broke your screen, if you could still see the picture on the screen was fine, then the guy probably charged you £120 to change the £5 front glass. I've heard of people getting ripped off like that.
Most of the time it is just the front glass that is broken. Unfortunately this latest time, it sounds like you've been unlucky.
You could always take out phone insurance, leave it a couple of months, and then the screen breaks.
Click to expand...
Click to collapse
ha, the first time the phone broke, my misses threw it against a metal door obliterating the top and matrix thingy so an extensive repair was required. I'm well aware of the £5 DIY jobby hairdryer thing but this second breaking is again both screens, and I don't want a shabby repair I want the original screen part so that it is as strong as it can possibly be. I paid this guy £120, but the screen was so weak it broke dropping on mud! SO I still need to know, where can I get it fixed with genuine Samsung parts? Samsung only? Are the any reputable companies members would use to have their £500 phones repaired?
Thanks to the guy that replied I can't see your name now I'm replying somehow...
In pretty sure there aren't any fake AMOLED screens, not like phones that use LCD - there are hundreds of fake LCD's for those phones. But there are fake front glass panels.
If I wanted to make sure that genuine parts were used I'd order the screen assembly up from eBay myself. You can order it up as a complete front assembly from eBay, and it's a very easy job to change the whole thing over yourself, if you're reasonably confident about tackling things like that. Just make sure it's described as 'Genuine Samsung', and not 'Samsung panel genuine for i9505' or suchlike. If it's described as 'Genuine Samsung', then you have comeback of its not.
I've fixed a good few phones though, and all the times I've ordered parts as I've described above, it has been the real deal. It's pretty easy to tell the fake front glass panels.
Changing the front glass only with hairdryer etc is a sh!tty job, but changing a whole front panel which has the chrome effect plastic trim piece, AMOLED, touch sensor, and front glass already assembled is a piece of p!ss...
I would totally recommend just getting it fixed... plenty of tutorials online to follow. Watch a few of them and see if it is something you are comfortable doing yourself. I've done it and found it to be quite simple. But, it all depends on your comfort level with repairing things...
I think getting it fixed is the idea, yes lol
I was saying though that since it's the whole thing that is broken and needs changed, and not just the front glass, the job is much easier. It's just a case of taking a few screws out and swapping the whole front assembly. On a difficulty rating out of 10 I give it a 4
If you watch a couple of videos on YouTube first, and you take it nice and carefully, I'd say this is a job that most people could handle.

LG V20 screen replacement!!!!!

Hey guys. I recently broke my LG V20 (AT&T varient.) It is just the top screen and not tbe LCD Digitizer. The 2nd screen is completly fine and its the main screen that's broken. Does anybody know a good tutorial and a good source to get tbe part ASAP?
Thanks in advanced.
velezj.att said:
Hey guys. I recently broke my LG V20 (AT&T varient.) It is just the top screen and not tbe LCD Digitizer. The 2nd screen is completly fine and its the main screen that's broken. Does anybody know a good tutorial and a good source to get tbe part ASAP?
Thanks in advanced.
Click to expand...
Click to collapse
Dude YouTube
Look up Jerry rig everything his YouTube channel has it all
velezj.att said:
Hey guys. I recently broke my LG V20 (AT&T varient.) It is just the top screen and not tbe LCD Digitizer. The 2nd screen is completly fine and its the main screen that's broken. Does anybody know a good tutorial and a good source to get tbe part ASAP?
Thanks in advanced.
Click to expand...
Click to collapse
As someone else said,youtube.
In the amount of time waiting for a reply, you could have just Googled the question.
And, the second screen, I do believe, is a single physical screen, partitioned by software. If one is trashed, both are I believe.
Thank you. I understand Youtube and Google. The problem with that is there are only like 3 videos, and each video the process is slightly different. When I try and search for the part, I find the glass/LCD digitizer ranging in price from $100-130. This is fine but the problem is I don't want to wait a few weeks to receive it, since all of the places I've found that sell it can't do expedited shipping, and if they do, they are all sold out. Lastly, I also found JUST the top layer of glass (no not a tempered glass protector, the actuall replacement) for only around $10-$20 in price, but there are ZERO videos on Youtube for that process, and a few people in the comments have even asked about this, with no luck.
A combo of multiple things....
This is a relatively new phone. Won't be lots of how tos available for one.
Second, what you are asking about is not a simple fix.
It requires either extreme cold such as, liquid nitrogen or 90% alcohol and dry ice cold. Or extreme heat. You either embrittle the glue with cold and peel it off in pieces or soften via heat and pull it loose in pieces. You run risk of killing your digitizer. Plan ahead accordingly.
You also *will* kill the polarizing layer in between digitizer and glass. Be prepared to replace this as well. Anyone who says otherwise is fibbing, IMO.
Then, you need something to remove the bubbles from the LOCA glue and gorilla glass sandwich.
Then reassemble.
Again: with the phones age, and a small supply chain in place due to the devices age, don't expect much in the way of how tos, or parts.
tl;dr
Not a simple fix. Chances are high you wont get it back to stock without a good technique and some moderately expensive tools.
Edited to add... There's a reason you find very few glass sellers, and lots of people selling digitizer/glass combos. .. The odds of a ****ed job are sky high, esp with phones with curved glass, like Samsung garbage.
On my V10 my front screen had cracked. Rather than try to replace just the digitizer I bought a dead V10 on eBay and replaced the full screen housing from that phone with my motherboard. Much easier to replace full screen assembly if you can find that way.
Sent from my LG-H918 using Tapatalk
I have a v20 Sprint..My Screen Is Cracked Some What At The Top..Will That Crack Cause The Phone To Freeze Up?
like Sometimes The Phone FREEZE BAD but when i press the screen I can still Hear The Sounds from the apps
velezj.att said:
Hey guys. I recently broke my LG V20 (AT&T varient.) It is just the top screen and not tbe LCD Digitizer. The 2nd screen is completly fine and its the main screen that's broken. Does anybody know a good tutorial and a good source to get tbe part ASAP?
Thanks in advanced.
Click to expand...
Click to collapse
https://www.fixez.com/store/lg/lg-v-series/lg-v20
Fixez - LG V20 Screen with Frame
Just thought I would "help" other LG V20 owners; but I just finished replacing the screen on mine after dropping it on the concrete floor in the parking garage at work. It actually landed face down and I had a crappy Incipio case, so it was a spiderweb of cracks although it still ran fine for 3 months until the lines got thicker and thicker.
Anyway, I ordered a replacement Screen with Frame from Fixez.com and just know that it is NOT OEM or even close. I got my phone working; but just some notes for anyone else who finds this and tries to replace the screen themselves.
Most YouTube videos out there are NOT accurate and you will end up having to "move" extra parts they do not show.
I got the FRAME replacement; but I think it would have been BETTER without because all the tiny pieces are GLUED onto the frame.
You MUST have the tools, especially that tweezer one and get a Hair Dryer, because the parts are TINY and GLUED so easier to loosen.
I broke the Headphone Jack, because the connectors are basically membranes, which is why I think you should just replace SCREEN.
I forgot to clean my front facing camera; but I cleaned the two rears ones, so just make sure you "alcohol and air spray" clean before closing.
It is beyond blurry and I do not want to take it apart; but it could actually be the "low quality" peephole, which is creating "flare and blur".​
Once I finished and turned it on, I was overjoyed; but after a week I can "see" more problems and just be aware that you really need OEM.
Problems:
Secondary Screen does not "show" when Main Screen is OFF; but it worked with original screen once option enabled.​The top part is not white-white; but just a "hair off" and it is like an "oval thumb circle" and might have been "touched" during manufacture.​Put some Arctic Silver CPU compound; because this "knock off" runs HOTTER and the first few boots felt like a "burn in" sequence.​There is no LG Logo at the bottom of the screen; so if you decide to "sell" it later, then it will be obvious that you are selling "refurbished".​The battery seems to drain faster; but I also noticed it does not "like" a FULL charge and runs nice and cold when lower battery charge.​Headphone jack broken. Does not light up when I look at screen. Sometimes "double tap" (KNOCKON) does not work correctly.​Sometimes I have to press Power Button twice to turn on screen. Sometimes it is once. Basically "sensors or integration" seem to have issues.​I just miss how the "little things" used to work perfectly, even when it was cracked.​
Basically, this screen feels like a cheap Chinese "knock off"; but I went for the "cheapest option" I found out there and you get what you pay for, so it works, but I hope this helps someone else out there to make an informed decision. Remember, Fixez (and ALL OTHERS) have a NO RETURN policy; because basically they state that it must be in NEW RESELLABLE condition and you are going to be sticking things, bending wires and removing plastic tabs. So do not listen to anyone and these repair shops will NOT return your money once you try to DIY.
If I had to do it again, then I would have spent more time looking for a screen with the LG Logo and at least try to get something with some OEM "guarantee or promise"; which Fixez NEVER made and I just went for Low Price and USA Based. Might have been better to get something OEM from Asia; because I got ganked anyway and I suspect this screen is going to shorten the lifespan of what was a beautiful LG V20 - H918 from T-Mobile.
:crying:
Does anyone know how to find a decent quality replacement of the glass and digitizer? I'll certainly keep the ease of 'no frame' in mind. I would like an oem product for sure. But I want my phone back asap, so I'll take what I can get

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