Need help making a factory reset - Nexus 6P Q&A, Help & Troubleshooting

Hello!
I just got a Nexus 6P from a friend of mine who unfortunately is no longer with us. However, I can't unlock it. Nobody knows the password (nobody ever will), so I tried to wipe the data through the recovery. It didn't work at all. The downloaded apps might have been deleted, but the Google account is still active and also the password.
The USB debugging is turned off and I can't activate it while it's locked, so I don't know what to do now. I've been searching for days and I wonder if there is a way to activate the USB debugging from the outside.
Thank you for reading this.

Maybe gry to flash stock again?
https://developers.google.com/android/images
Here is download link and instruction

With or without USB Debugging, it still won't work for you.
The device will need the password of the previous owner to login after a factory reset.
It's called FRP Lock.

The phone is only good for parts part it out..
Sent from my Nexus 6P using Tapatalk

smog1234567890 said:
Maybe gry to flash stock again?
Click to expand...
Click to collapse
Thank you for your answer, but I'm afraid I can't flash anything.
Wiltron said:
With or without USB Debugging, it still won't work for you.
The device will need the password of the previous owner to login after a factory reset.
It's called FRP Lock.
Click to expand...
Click to collapse
It must be this. Thank you anyway.

Root junky on YouTube has videos on how to bypass the frp on a few devices. Check him out
Sent from my Pixel XL using XDA-Developers mobile app

Related

Completely bricked. BL unlocked, TWRP installed. Won't boot

Thought I was good at this. Never mind.
So I have managed to brick my device after 6 hours of having it.
Managed to unlock the BL, install TWRP, but the OS has gone, and I have no way of getting the thing mounted to copy over a ROM or anything.
What's the best way for me to sort this out ?
I'm thinking I could buy an SD card, copy a ROM to it, then flash it via TWRP.
Is this the only option ?
Help
grifforama said:
Thought I was good at this. Never mind.
So I have managed to brick my device after 6 hours of having it.
Managed to unlock the BL, install TWRP, but the OS has gone, and I have no way of getting the thing mounted to copy over a ROM or anything.
What's the best way for me to sort this out ?
I'm thinking I could buy an SD card, copy a ROM to it, then flash it via TWRP.
Is this the only option ?
Help
Click to expand...
Click to collapse
If you can get to the bootloader then just use the restore to stock tool from shawn5162. Should work fine as long as you have successfully unlocked the bootloader. Here is the link http://forum.xda-developers.com/moto-x-style/development/windows-tool-moto-x-style-pure-edition-t3199905
Should be clear that this will put your device to LP 5.1.1 without root or TWRP. Then just do the OTA MM update and re-root and flash TWRP. You can follow this guide I created if you like.
http://forum.xda-developers.com/moto-x-style/help/updating-to-mm-lp-moto-x-pure-t3270473
robn30 said:
If you can get to the bootloader then just use the restore to stock tool from shawn5162. Should work fine as long as you have successfully unlocked the bootloader. Here is the link http://forum.xda-developers.com/moto-x-style/development/windows-tool-moto-x-style-pure-edition-t3199905
Should be clear that this will put your device to LP 5.1.1 without root or TWRP. Then just do the OTA MM update and re-root and flash TWRP. You can follow this guide I created if you like.
http://forum.xda-developers.com/moto-x-style/help/updating-to-mm-lp-moto-x-pure-t3270473
Click to expand...
Click to collapse
Thanks for this, and I now have a booting , but wifi is not working ? I cannot connect to any wifi at all ? And when I try to turn wifi on, it turns itself off immediately ?
grifforama said:
Thanks for this, and I now have a booting , but wifi is not working ? I cannot connect to any wifi at all ? And when I try to turn wifi on, it turns itself off immediately ?
Click to expand...
Click to collapse
You have to flash correct modem to your device. Check that thread for more info.
kadopt said:
You have to flash correct modem to your device. Check that thread for more info.
Click to expand...
Click to collapse
I have never had such issues when setting up a phone before. Now I have this message
"there's a problem signing in to your google account on this device
Please sign in from a browser on your computer or tablet first, then try signing in again on this device"
Needless to say, I've done this numerous times, and I still cannot sign in on the phone.
Ugh.
grifforama said:
I have never had such issues when setting up a phone before. Now I have this message
"there's a problem signing in to your google account on this device
Please sign in from a browser on your computer or tablet first, then try signing in again on this device"
Needless to say, I've done this numerous times, and I still cannot sign in on the phone.
Ugh.
Click to expand...
Click to collapse
Ouch...Thats a security feature on MM... Only way ive found to avoid it is to restore a backup and before you wipe/flash your next ROM either disable the lockscreen(i.e. unsecured lockscreen), re-enable OEM unlocking, or factory reset your device from it from your running phone(not in TWRP) through settings->Backup and reset...that removes your google account from your phone so once you reset it you can set your phone up with your google account
pizzlewizzle said:
Ouch...Thats a security feature on MM... Only way ive found to avoid it is to restore a backup and before you wipe/flash your next ROM either disable the lockscreen(i.e. unsecured lockscreen), re-enable OEM unlocking, or factory reset your device from it from your running phone(not in TWRP) through settings->Backup and reset...that removes your google account from your phone so once you reset it you can set your phone up with your google account
Click to expand...
Click to collapse
Think I'm screwed. No backup. No ability to log into the OS to reset from within. Just keeps looping on the input screen.
I think I read somewhere that if you wait 72 hours it fixes itself. We'll see.
Joyful start to the year
grifforama said:
Think I'm screwed. No backup. No ability to log into the OS to reset from within. Just keeps looping on the input screen.
I think I read somewhere that if you wait 72 hours it fixes itself. We'll see.
Joyful start to the year
Click to expand...
Click to collapse
Why not use the restore to stock tool then before taking the update just make sure your phone has no security on it or the OEM unnlocked turned on...
pizzlewizzle said:
Why not use the restore to stock tool then before taking the update just make sure your phone has no security on it or the OEM unnlocked turned on...
Click to expand...
Click to collapse
That's what I've tried. I used the return to stock tool, and when it asks for my google email address and password, that's what it won't go past. that's exactly where I'm at right now. Stuck at the verification screen.
Is this an xt1575? If so, try my TWRP stock backup?
gokart2 said:
Is this an xt1575? If so, try my TWRP stock backup?
Click to expand...
Click to collapse
Can you give me me a link ?
grifforama said:
That's what I've tried. I used the return to stock tool, and when it asks for my google email address and password, that's what it won't go past. that's exactly where I'm at right now. Stuck at the verification screen.
Click to expand...
Click to collapse
hmmm thats weird... the new security feature wasn't implemented until MM... The restore to stock should take you to 5.1.1. not sure what else to try. Hopefully you can get in after the wait...next time you get your phone running make a backup to save a headache down the road
edit: you couldnt use the restore to stock then before it loads flash a 5.1 ROM?
gokart2 said:
Is this an xt1575? If so, try my TWRP stock backup?
Click to expand...
Click to collapse
Do you have a link ?
I keep trying and trying. I just keep getting sent back to a screen saying "This device was reset. To continue, sign in with a Google account that was previously synced on this device"
infuriating
http://www.androidpolice.com/2015/03/12/guide-what-is-android-5-1s-antitheft-device-protection-feature-and-how-do-i-use-it/
OK looks like this is a "feature" I guess. I'm stuck for 72 hours
grifforama said:
Can you give me me a link ?
Click to expand...
Click to collapse
http://forum.xda-developers.com/moto-x-style/development/pure-firmware-tuff-wip-t3224833
Its the stock TWRP backup from either 5.1.1 or 6.0....whichever you are currently supposed to be on.
wait, if this is a new phone and you had added your google account before "bricking," why cant you just sign in using that google account. My understanding is that the lockout is to prevent a NEW google account that was not associated with your phone from being used to set it up
pizzlewizzle said:
Ouch...Thats a security feature on MM... Only way ive found to avoid it is to restore a backup and before you wipe/flash your next ROM either disable the lockscreen(i.e. unsecured lockscreen), re-enable OEM unlocking, or factory reset your device from it from your running phone(not in TWRP) through settings->Backup and reset...that removes your google account from your phone so once you reset it you can set your phone up with your google account
Click to expand...
Click to collapse
That error means you don't have a 72 hour lock yet. Go to https://accounts.google.com/b/0/displayunlockcaptcha on your computer. Login, hit the accept button, then try logging in your phone. Your phone is not locked out, just to to the website. If you changed your password, though, then you shot yourself in the foot with the Google protection.

Urgent help needed. Locked out of phone.

I was poking security options within my phone, and I accidentally locked it with a pattern that I cannot recall.
I tried looking for troubleshooting guides, but unfortunately Marshmallow no longer has a "forgot code?" option. Also, I tried Android Device Manager, but it tells me since my phone already has a lockscreen, I no longer need to add a password (which I intended to do, in order to know said password)
I would greatly appreciate any help, since I really don't want to factory reset, since I got lots of pics I don't want to lose.
xdmatt said:
I was poking security options within my phone, and I accidentally locked it with a pattern that I cannot recall.
I would greatly appreciate any help, since I really don't want to factory reset, since I got lots of pics I don't want to lose.
Click to expand...
Click to collapse
google is your friend http://www.addictivetips.com/android/how-to-bypass-disable-pattern-unlock-on-android-via-adb-commands/
edit: this does not work on marshmallow[tested]
i think this will help you http://forum.xda-developers.com/note-4/orig-development/bypass-lock-screen-pattern-password-pin-t2948336
bablu048 said:
google is your friend http://www.addictivetips.com/android/how-to-bypass-disable-pattern-unlock-on-android-via-adb-commands/
Click to expand...
Click to collapse
hopefully he enabled the usb debugging option
pijes said:
hopefully he enabled the usb debugging option
Click to expand...
Click to collapse
nope, this does not help. Just now i tried this on my device..if the device is locked adb doesn't recognize the device. this method does not work on marshmallow.
i don't know about lollipop. maybe it works.
pijes said:
hopefully he enabled the usb debugging option
Click to expand...
Click to collapse
bablu048 said:
nope, this does not help. Just now i tried this on my device..if the device is locked adb doesn't recognize the device. this method does not work on marshmallow.
i don't know about lollipop. maybe it works.
Click to expand...
Click to collapse
Unfortunately, my phone is stock and non rooted, but luckily I could guess the pattern.
I still would like to know for future reference, since Android Device Manager did a great job at getting my phone's location and making it ring... just not unlocking it!!
xdmatt said:
Unfortunately, my phone is stock and non rooted, but luckily I could guess the pattern.
I still would like to know for future reference, since Android Device Manager did a great job at getting my phone's location and making it ring... just not unlocking it!!
Click to expand...
Click to collapse
you don't need to be rooted to access recovery and install files.
for future reference see the 2nd link i posted. I haven't tried that yet, i'l report when i try.
bablu048 said:
you don't need to be rooted to access recovery and install files.
for future reference see the 2nd link i posted. I haven't tried that yet, i'l report when i try.
Click to expand...
Click to collapse
He wouldn't have been able to use it because you need a custom recovery to flash that file.
Well... I guess you know the system works? Probably not great for there to be an easy or sure-fire way to unlock a phone if you don't know the security details.
If it's just data you need, recovery mode should allow you to copy it off the device via USB (if you didnt encrypt the device). Getting into a phone you really locked yourself out of is probably not possible.
AtomicStryker said:
If it's just data you need, recovery mode should allow you to copy it off the device via USB (if you didnt encrypt the device). Getting into a phone you really locked yourself out of is probably not possible.
Click to expand...
Click to collapse
i want to know how to copy data from the device through recovery. do you know the process or where to find a guide?
edit: thanks for the idea. i hadn't thought that way.
xdmatt said:
Unfortunately, my phone is stock and non rooted, but luckily I could guess the pattern.
I still would like to know for future reference, since Android Device Manager did a great job at getting my phone's location and making it ring... just not unlocking it!!
Click to expand...
Click to collapse
For preventative measures, Tasker is your friend. Have a "Plan B" microSD with a special .txt file on it, and have Tasker detect SD inserted and scan that file. If the file matches, then Tasker should wipe /data/system/gesture.key and password.key, and sqlite3 into settings.db and "update system set value=0 where name='lock_pattern_autolock' " to unlock your device.
In the case of an aftermath, it is now (as of today) possible to recover files/photos from the lockscreen without root, ADB, or custom recovery. Just an internet connection, linked Google account, and access to the notification drawer. I just published my first app, Locked-out Phone Backup, that is similar to the old Screen Lock Bypass Pro for Gingerbread, but instead recovers files instead of disabling the screen lock, so no root is required!
Hope this answers your question!
Well, try some password remover.

[solved] Really strange problem

Hi guys,
So I got a brand new Nexus 6p. But the thing is that it asks me for a Pin-code. I tried several sim cards and i can safely assume that it seems to be some kind of security code. It's store bought so i'm a bit perplexed as to whats going on.
many thanks in advance and sorry if this was asked already
Was the box sealed? It shouldn't demand a pin code straight out the box. Return it.
The box was sealed but it was a demo device so i think the store locked the phone.
when i boot into the bootloader it shows me that the device is locked. is there any way to remove the security code?
the device is not rooted but i would surely do so if that helps.
How would you root it if you can't check OEM unlocking in developer settings to unlock bootloader?
What about resetting to factory settings from the boot loader
Sent from my Nexus 6P using Tapatalk
funnel71 said:
What about resetting to factory settings from the boot loader
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
Already tried that, but with no effect. Thanks for your suggestion though
Pain-N-Panic said:
How would you root it if you can't check OEM unlocking in developer settings to unlock bootloader?
Click to expand...
Click to collapse
thanks for giving me a heads up xD so i guess thats out of question -.-
https://developers.google.com/android/nexus/images#instructions
will try the instructions above and see where that gets me. Thanks for the support so far guy's.
nevermind guys i typed in the wrong password for like 50 times and all the userdata along with the pin code got wiped.
Thanks for the support guys. btw how can i set a thread to " solved "
Mojitzo said:
nevermind guys i typed in the wrong password for like 50 times and all the userdata along with the pin code got wiped.
Thanks for the support guys. btw how can i set a thread to " solved "
Click to expand...
Click to collapse
Edit your first post in advanced mode and you can add [solved] to the title.

FRP

I bought a Nexus 6P and after I factory reseted it requests for account. I don't have any more contact with the man who sold me because he has no smartphone for now.
It has the January security patch.
Is there any somehow I can bypass FRP in January Patch?
I saw at YouTube that is able to bypass it with October patch, but couldn't find anything for January.
Thanks.
Debuffer said:
I bought a Nexus 6P and after I factory reseted it requests for account. I don't have any more contact with the man who sold me because he has no smartphone for now.
It has the January security patch.
Is there any somehow I can bypass FRP in January Patch?
I saw at YouTube that is able to bypass it with October patch, but couldn't find anything for January.
Thanks.
Click to expand...
Click to collapse
Hello,
The exploit has been patched. No new FRP bypass available.
Question... The guy sold you his N6P with his account on the phone that you have FRP after factory reset? Cool story...
I wonder who sell a phone with his account left on the phone..?
Good luck...
5.1 said:
Hello,
The exploit has been patched. No new FRP bypass available.
Question... The guy sold you his N6P with his account on the phone that you have FRP after factory reset? Cool story...
I wonder who sell a phone with his account left on the phone..?
Good luck...
Click to expand...
Click to collapse
He sold me and we did a factory reset. The battery was low so I arrived home to boot up and configure the device while charging, but got stuck in this.
Also, I found a way to bypass it and use the device without Google Account. If I unlock bootloader, complete wipe and install a custom ROM, would the account still be required?
Debuffer said:
He sold me and we did a factory reset. The battery was low so I arrived home to boot up and configure the device while charging, but got stuck in this.
Also, I found a way to bypass it and use the device without Google Account. If I unlock bootloader, complete wipe and install a custom ROM, would the account still be required?
Click to expand...
Click to collapse
Hey,
Normally, if you enable OEM unlock, unlock bootloader, you may be able to skip setup and add your account.
I usually wipe my phone with OEM unlock enabled and no SETUP/account required. With OEM unlock disabled, setup/account required, even with the bootloader unlocked...
Hmm, so you were able to enable OEM unlock? How did you do, since you can't skip setup, or? And if you skipped setup, you should be able to delete the previous account from settings without issue. I'm confused...
Cheers...
5.1 said:
Hey,
Normally, if you enable OEM unlock, unlock bootloader, you may be able to skip setup and add your account.
I usually wipe my phone with OEM unlock enabled and no SETUP/account required. With OEM unlock disabled, setup/account required, even with the bootloader unlocked...
Hmm, so you were able to enable OEM unlock? How did you do, since you can't skip setup, or? And if you skipped setup, you should be able to delete the previous account from settings without issue. I'm confused...
Cheers...
Click to expand...
Click to collapse
My friend found a way to skip all the initial configuration.
I can go in any setup, install apps via aptoide, etc.
If I enable OEM Unlock and install a Custom ROM will I be able to fully use my new device?
Debuffer said:
My friend found a way to skip all the initial configuration.
I can go in any setup, install apps via aptoide, etc.
If I enable OEM Unlock and install a Custom ROM will I be able to fully use my new device?
Click to expand...
Click to collapse
Hey,
Did it involve the use of ADB by the way?
Also, if you got in settings, you can go in account and add yours, no?
Anyway... To my knowledge, when I let OEM unlock disabled and wipe, reflash, I have to add my account after the install. If OEM unlock is left enabled, I can skip setup.
Only way to figure it out is trying by yourself... :good:
Hopefully it will work.
Cheers...
5.1 said:
Hey,
Did it involve the use of ADB by the way?
Also, if you got in settings, you can go in account and add yours, no?
Anyway... To my knowledge, when I let OEM unlock disabled and wipe, reflash, I have to add my account after the install. If OEM unlock is left enabled, I can skip setup.
Only way to figure it out is trying by yourself... :good:
Hopefully it will work.
Cheers...
Click to expand...
Click to collapse
Thank you. I'll try this oem unlocked and install a custom ROM
5.1 said:
Hey,
Did it involve the use of ADB by the way?
Also, if you got in settings, you can go in account and add yours, no?
Anyway... To my knowledge, when I let OEM unlock disabled and wipe, reflash, I have to add my account after the install. If OEM unlock is left enabled, I can skip setup.
Only way to figure it out is trying by yourself... :good:
Hopefully it will work.
Cheers...
Click to expand...
Click to collapse
Also, can you test it for me? I'll have my device with my in just some hours because it has no battery and I left it home.
Debuffer said:
Thank you. I'll try this oem unlocked and install a custom ROM
Click to expand...
Click to collapse
Hey,
You are welcome.
But didn't answer my question though
Debuffer said:
Also, can you test it for me? I'll have my device with my in just some hours because it has no battery and I left it home.
Click to expand...
Click to collapse
What test?
Good luck...
5.1 said:
Hey,
You are welcome.
But didn't answer my question though
Good luck...
Click to expand...
Click to collapse
No. Which adb commands can I use?
5.1 said:
Hey,
You are welcome.
But didn't answer my question though
What test?
Good luck...
Click to expand...
Click to collapse
Factory reset with and without oem.
Debuffer said:
Factory reset with and without oem.
Click to expand...
Click to collapse
are you on nougat or marshmellow
with oem unlock and reset is best
Debuffer said:
No. Which adb commands can I use?
Click to expand...
Click to collapse
Hey,
Seen someone talking about ADB commands to kill the setup app and bypass FRP. Haven't seen it yet and never tried that either. Since you said your friend found a way to bypass it, I thought he used something similar...
Debuffer said:
Factory reset with and without oem.
Click to expand...
Click to collapse
Hmm it will be hard now. It's 2am here in France and I'm going to bed...
This is how it works anyway. If you enable OEM unlock, the phone ask if you're really sure you want to enable it, and it will disable security feature = FRP...
Good luck...
rony raj said:
are you on nougat or marshmellow
with oem unlock and reset is best
Click to expand...
Click to collapse
7.1.1 January Patch
Delete...
5.1 said:
Hey,
Seen someone talking about ADB commands to kill the setup app and bypass FRP. Haven't seen it yet and never tried that either. Since you said your friend found a way to bypass it, I thought he used something similar...
Hmm it will be hard now. It's 2am here in France and I'm going to bed...
This is how it works anyway. If you enable OEM unlock, the phone ask if you're really sure you want to enable it, and it will disable security feature = FRP...
Good luck...
Click to expand...
Click to collapse
Great to know. I'll try it.
Debuffer said:
Great to know. I'll try it.
Click to expand...
Click to collapse
may be this method help you bro
https://www.youtube.com/watch?v=8E1_b-2sT-8
good luck
https://www.youtube.com/watch?v=iSsjeI7DV-k
rony raj said:
may be this method help you bro
good luck
Click to expand...
Click to collapse
A friend of mine said it works only for October patch. My device is at January Patch.
Debuffer said:
Great to know. I'll try it.
Click to expand...
Click to collapse
try this
rony raj said:
try this
Click to expand...
Click to collapse
This requires a payment.

Possible to set TRWP password?

Hello everyone,
I ve been thinking that my rooted phone with TRWP is not really protected. You can easily boot intro recovery without any password and steal/wipe all the data and install new rom. Is there a way to protect the rooted phone somehow? Like setting a password for TRWP. Thanks in advance.
Don't think it matters that much. They still can boot into Download mode and flash a new one.
RDDraco said:
Don't think it matters that much. They still can boot into Download mode and flash a new one.
Click to expand...
Click to collapse
So basicly there is no way to protect S8 from that kind of attack? Because I think you can boot into Download mode even on stock firmware.
OEM Protection in developers settings ? I think we can't do anything if it is enabled
Samsung reactivation lock. Even if you wipe all data/cache and flash a new stock it will still ask for the password that was used last. I know this because Im locked out of my s6 because of it ?
callumbr1 said:
Samsung reactivation lock. Even if you wipe all data/cache and flash a new stock it will still ask for the password that was used last. I know this because Im locked out of my s6 because of it
Click to expand...
Click to collapse
Thank you for the info. So it actually asks for pin or password that was used previously to unlock the phone? Or we need to enable it somewhere in the options?
kazzaqov said:
Thank you for the info. So it actually asks for pin or password that was used previously to unlock the phone? Or we need to enable it somewhere in the options?
Click to expand...
Click to collapse
Yeah enable it in Samsung account. Or use secure start-up. With either of these it will always ask for pin or password even after flashing stock Rom
EDIT: I'm pretty sure Google does the same and asks for previous used account password.

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