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MOTO G4 PLUS VoLTE support & JIO SIM

Thread Closed Per OP Request
Hello Everyone, I am using Moto G4 Plus (XT1643) with JIO 4G SIM. It is on LTE data but VoLTE box is not appearing in status bar. I have to use JIO4GVoice App to place call and receive call and I have to enable data all the time to call or sending sms that causing battery draining. When my phone natively supports VoLTE then why should I use 3rd party app. Please help me. Thanks.

Jio SIM is not supported on Moto g4 plus. You won't get network.
Sent from my Moto G (4) using Tapatalk

It is supported
Silesh.Nair said:
Jio SIM is not supported on Moto g4 plus. You won't get network.
Sent from my Moto G (4) using Tapatalk
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Bro I am using JIO SIM on G4 Plus I got the SIM by showing barcode generated on G4 Plus I am using Data as LTE and can place call and receive call from JioJoin/Jio4G Voice App. Network is showing. And why did u say its not supported???? Even Motorola Forum Moto Agent does say it supports VoLTE on JIO.

That's because I don't get it and that's what the reliance guy here told me. If you got it, good for you. I just shared my experience.
Sent from my Moto G (4) using Tapatalk

Silesh.Nair said:
That's because I don't get it and that's what the reliance guy here told me. If you got it, good for you. I just shared my experience.
Sent from my Moto G (4) using Tapatalk
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Tell that reliance guy that Moto is on the Welcome Offer since Sept. 5 and it is a 4G phone as well as VoLTE phone.

I have jiofi and got the SIM a lot earlier. So no issues. Just need to carry my jiofi with me where ever I go.
On second thoughts, maybe it depends on how you get the SIM. You used the barcode generated on your Moto G4 to get the SIM. I got it using the preview offer by buying a jiofi. They might be blocking services based on that. Just a wild guess.
I can make volte calls using jiofi. That you already know I guess.
Sent from my Moto G (4) using Tapatalk

Lol i'm using jio sim from 1.5 months in moto g4 plus!
It supports VoLTE & you doesn't need any app for calling...!

And also you have to be on stock rom for VoLTE support... because as of now no rom supports VoLTE...if you flash custom rom then you have to use jio 4g voice call for calling...!?

Moto G4 plus supports VoLTE natively
arkadeep2008 said:
Hello Everyone, I am using Moto G4 Plus (XT1043) with JIO 4G SIM. It is on LTE data but VoLTE box is not appearing in status bar. I have to use JIO4GVoice App to place call and receive call and I have to enable data all the time to call or sending sms that causing battery draining. When my phone natively supports VoLTE then why should I use 3rd party app. Please help me. Thanks.
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Check if VoLTE is turned ON in your device, By going to Settings -> More -> Mobile network Settings -> Enhanced 4G LTE mode
See the Attached Screenshot.

Silesh.Nair said:
Jio SIM is not supported on Moto g4 plus. You won't get network.
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Jio operates on LTE 3,5 and 40 Bands. Moto G4 Plus supports all the 3 bands.
Technically Moto G4 plus supports, but what Reliance Tech guy meant was that Mobiles from Moto was not under Reliance Preview Offer (back then).
But as of 5th of September, Moto mobiles got added. In fact all phones that support 4G (irrespective of Brands) are added under Reliance Welcome Offer.
Also, the SIM you get with JioFi won't work with any 4G devices (not just Moto G4), because it is locked with the JioFi's MAC address.

I'm using Moto G4 with Jio 4G sim since the day it was delivered to me (next day to the launch). I bought it for the same purpose as I had to use JioJoin in my existing Nexus 5 and missing TD Band40(2300MHz).
It works very well and supports all bands as said above by @manubhargav
1. You need to keep the sim in slot 1 to use VoLTE (LTE only can be used in slot 2 also)
2. You will get "Enhanced 4G/LTE Mode" in "Cellular networks" settings in More network settings, this is VoLTE, you need to check this.
If you still don't get VoLTE, let me know.
Edit: @arkadeep2008 I just realized, you asked Moto G4 Plus (XT1043) -- both are different things. Moto G4 Plus should be XT1643, or if you have XT1043, it's G3 instead. Hope that helps.

I knew something was not right. I am not nuts afterall, lol!!!
Sent from my Moto G (4) using Tapatalk

Silesh.Nair said:
I knew something was not right. I am not nuts afterall, lol!!!
Sent from my Moto G (4) using Tapatalk
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Your JioFi sim will not work as it is locked to the device, even if you get the network, it will show a network sign-in page and ultimately a "Limit Exhausted" message in the page. This applies to the SIMs activated with LYF phones too. Though, it was said that they will unlock the SIM after preview offer, but seems welcome offer is the continuation for the same.
SIM with Preview Offer from any other handset (Samsung/Moto/etc) would work on any LTE/VoLTE phones.

So it does depend on how you get your jio SIM.
Sent from my Moto G (4) using Tapatalk

manubhargav said:
Check if VoLTE is turned ON in your device, By going to Settings -> More -> Mobile network Settings -> Enhanced 4G LTE mode
See the Attached Screenshot.
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It is selected, and it is in SIM 1. Still no VoLTE box. Tapping on "Turn off VoLTE Provisioned Flag" does nothing.

My experience (with other carriers) is that it depends how the SIM gets provisioned. I had a SIM from T-Mobile for my unlocked phone and that worked in any phone. But when I tried a SIM that came in one of their locked phones, it didn't work in my unlocked phone. Even if that phone got eventually unlocked, the SIM was still unusable in any other phone.
Also the Enhanced LTE option appears only when a VoLTE provisioned sim is inserted.

As per the info on:
https://www.frequencycheck.com/models/G9Yb2/motorola-moto-g4-plus-dual-sim-lte-32gb-xt1643, the g4 plus should support band 40, which is what gets the VoLTE working.
However, while checking the inbuilt Motorola program menu LTE test settings on my XT1643 the bands listed under LTE Band Selection were: 1,3,5,8. All of which was perfect had it not been for my carrier officially only running FDD bands 3 and 5, so it may not be that Band selection menu corresponded to my CARRIER'S available bands AND NOT the phone's.
I am yet to test my other carrier's sim, which offers VoLTE calling and officially runs band 40 and bands 3 and 5.
Given there haven't been any accounts on here about successful VOLTE connectivity with compatible carriers, it's probably best to wait before drawing any inference.
Sent from my Moto G4 Plus using XDA Labs

I called the JIO customer care. They told me that maybe its my phone's firmware glitch, kindly wait for next firmware or software update it will get fixed. So my question is I don't like this recent July patch along with stability improvement update. If I want to go back to previous build how do I do that?? Can anyone tell??

arkadeep2008 said:
I called the JIO customer care. They told me that maybe its my phone's firmware glitch, kindly wait for next firmware or software update it will get fixed. So my question is I don't like this recent July patch along with stability improvement update. If I want to go back to previous build how do I do that?? Can anyone tell??
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Make sure by putting the sim in a already working VoLTE phone and go to the service center, as all other G4 Plus are known to be working.

vijay-in said:
Make sure by putting the sim in a already working VoLTE phone and go to the service center, as all other G4 Plus are known to be working.
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I am wondering latest OTA update ruined the VOLTE, is there any way I can go back to previous build w/o voiding warranty??

Mobile WIFI Hotspot does not work on stock.

I bought my G4 just over a month ago and am extremely happy with it. But for some reason I am not able to enable the Portable WIFI Hotspot. It tells me "Your current rate plan does not support this feature." WRONG! I verified with my provider (Consumer Cellular) that this is incorrect. Not only that, I had the capability on my Moto G2 (for over two years) and it works now on my wife's Moto G3 (same plan, shared data and phone service).
To complicate matters even more, I tried out Resurrection Remix for about a week and I could enable it in that ROM. But because of other issues I returned to stock with Element-X kernel.
Anybody have any ideas?

This is the G4 Plus forum. Are you using the system hotspot setting or a different app?
The system setting does work for me, but I am on a different provider.

pastorbob62 said:
I bought my G4 just over a month ago and am extremely happy with it. But for some reason I am not able to enable the Portable WIFI Hotspot. It tells me "Your current rate plan does not support this feature." WRONG! I verified with my provider (Consumer Cellular) that this is incorrect. Not only that, I had the capability on my Moto G2 (for over two years) and it works now on my wife's Moto G3 (same plan, shared data and phone service).
To complicate matters even more, I tried out Resurrection Remix for about a week and I could enable it in that ROM. But because of other issues I returned to stock with Element-X kernel.
Anybody have any ideas?
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Click to collapse
Just post this on official motorola forum of g4.I am sure they would help but dont tell them you have flashed custom rom xD.

SoNic67 said:
This is the G4 Plus forum. Are you using the system hotspot setting or a different app?
The system setting does work for me, but I am on a different provider.
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I realize this is the G4 plus forum. But given that all of the ROM's and kernels for both devices have been merged in this forum, there is little or no response to posts placed in the G4 forum.
I am using the system hotspot setting in all cases, both stock and Resurrection Remix.

pastorbob62 said:
I bought my G4 just over a month ago and am extremely happy with it. But for some reason I am not able to enable the Portable WIFI Hotspot. It tells me "Your current rate plan does not support this feature." WRONG! I verified with my provider (Consumer Cellular) that this is incorrect. Not only that, I had the capability on my Moto G2 (for over two years) and it works now on my wife's Moto G3 (same plan, shared data and phone service).
To complicate matters even more, I tried out Resurrection Remix for about a week and I could enable it in that ROM. But because of other issues I returned to stock with Element-X kernel.
Anybody have any ideas?
Click to expand...
Click to collapse
I have a G4 Plus and had the same problem. I did this and it fixed it.
http://forum.xda-developers.com/showpost.php?p=63354976&postcount=4

craigl14 said:
I have a G4 Plus and had the same problem. I did this and it fixed it.
http://forum.xda-developers.com/showpost.php?p=63354976&postcount=4
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Fantastic! It works like a charm. This was the only issue I have with my Stock/Element-X combo. Now I can stick with it. :good::good::good::good::good:

just see if you have consumer cellular app in settings it doesn't show up in app drawer but it is installed check in apps in settings and force stop it and disable it and check if it solves the problem i saw it my self in my phone XT1643 indian moto g4 plus we don't have consumer cellular in our country and that app is still installed so i disabled it.it is installed default in every moto g4 stock rom

There are many others. They are not "installed" actually, just provisioned for.

VoLTE and Advanced Calling on Custom Roms

I have been watching, waiting, and hoping that someone would figure out and post about being able to use VoLTE or Advanced calling on any of the custom roms (except Computerfreeks), and i am seeing the same scattered information through the forums. I definitely do not have the skills to figure this out, but hopefully some of the skilled developers in this community can post here and work together to figure this out.
I love using a custom rom, and this device is amazing. But the one thing I miss since using @bhb27 custom Resurrection Remix Rom is VoLTE and Advanced Calling.
So developers....let's talk! Discuss your findings and insights!!!

Moto Maxx doesn't have VoLTE you are posting on a Maxx section, post this on droid turbo XDA section call XT1254 owners/developer have fun.
https://forum.xda-developers.com/droid-turbo

bhb27 said:
Moto Maxx doesn't have VoLTE you are posting on a Maxx section, post this on droid turbo XDA section call XT1254 owners/developer have fun.
https://forum.xda-developers.com/droid-turbo
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Does XT1225 have Volte or Advanced LTE in any ROM? @OP

yothisisyo said:
Does XT1225 have Volte or Advanced LTE in any ROM? @OP
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no, not even stock. Most carrier around the world don't have it America Latina were the xt1225 is massive sold doesn't have it on any carrier I know most have very little 4g support.
India were Moto sells xt1225 the "XT1225 - Moto Turbo" has some VoLTE enable carrier but Moto did not update the OS to support it.

bhb27 said:
no, not even stock. Most carrier around the world don't have it America Latina were the xt1225 is massive sold doesn't have it on any carrier I know most have very little 4g support.
India were Moto sells xt1225 the "XT1225 - Moto Turbo" has some VoLTE enable carrier but Moto did not update the OS to support it.
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Thank you for the reply .
I am from India , sorry to inform you this .But no Volte is available in India on MOTO TURBO .

yothisisyo said:
Thank you for the reply .
I am from India , sorry to inform you this .But no Volte is available in India on MOTO TURBO .
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you are quoting a post that I wrote this
"India were Moto sells xt1225 the "XT1225 - Moto Turbo" has some VoLTE enable carrier but Moto did not update the OS to support it. "
Unless you are referring that carriers in India don't have VoLTE (with I know they do) you are not informing me noting new as you can see in my answer from before.
Add a coma so you can understand maybe we are lost in translations
"India were Moto sells xt1225 the "XT1225 - Moto Turbo" has some VoLTE enable carrier, but Moto did not update the OS to support it. "

Does the Moto X Force (Droid Turbo 2) on Android 7.0 Nougat support VoLTE?

I've actually asked this question on a few existing threads but I haven't received any answers.
I just picked up the Moto X Force running 6.0 here in India on a sale, but it currently doesn't support VoLTE. I don't mind the wait, but it'll be absolutely useless for me if VoLTE is still unsupported post the upcoming Nougat update. If anyone could help me with this question, I'll be very grateful. Thanks in advance.

No. As far As I know for both Quark and Kinzie only Verizon VOLTE is supported on the Verizon stock firmware.
A lot of India people have tried to get VoLTE on the Moto Turbo XT1225 (India version of the Droid Turbo) and it doesn't work.
Same thing with Moto X Force, the international version of the Droid Turbo 2.
When Motorola updated the Quarks and Kinzies to Marshmallow they could have added general VoLTE support, just like the Verizon variants had on Verizon network, but they didn't. If they didn't a year ago they won't with Nougat either. They want you to buy a new phone, not give more functionality to an older phone.

thrakkattak said:
I've actually asked this question on a few existing threads but I haven't received any answers.
I just picked up the Moto X Force running 6.0 here in India on a sale, but it currently doesn't support VoLTE. I don't mind the wait, but it'll be absolutely useless for me if VoLTE is still unsupported post the upcoming Nougat update. If anyone could help me with this question, I'll be very grateful. Thanks in advance.
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Is it still worth Im getting a used one for 8k?? How it perform after 7.0 update??

where are you getting it for 8K! Im using one and will buy another.
As for the VoLTE is concerned im using Airtel 4G and use my phone on 3G to save battery VoLTE will not add some extra MBPS to your device.
Its performing as fluid on Android 6 no complaints

@Shette said:
Is it still worth Im getting a used one for 8k?? How it perform after 7.0 update??
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It works beautifully with the 7.0 update, I however sold it off as it was useless to me without VoLTE. 8k is a very good deal if VoLTE is not important for you.

VoLTE Support

When and if Moto G5 Plus will support VoLTE for Airtel India and Vodafone India. I see lower end companies like Techno, LeEco, Redmi supporting Airtel VoLTE. Moto G5 in India supports Jio VoLTE without any application. Not sure if it will support Vodafone, Airtel or Idea VoLTE and when will it be if yes. VoLTE is going to become common in year 2018 and having bought Moto G5 less than one year ago, if it does not support operator specific VoLTE it will be very sad.

amietmadan said:
When and if Moto G5 Plus will support VoLTE for Airtel India and Vodafone India. I see lower end companies like Techno, LeEco, Redmi supporting Airtel VoLTE. Moto G5 in India supports Jio VoLTE without any application. Not sure if it will support Vodafone, Airtel or Idea VoLTE and when will it be if yes. VoLTE is going to become common in year 2018 and having bought Moto G5 less than one year ago, if it does not support operator specific VoLTE it will be very sad.
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Send SMS "4G CHECK" to 199 from your device( and vodafone sim in case of dual sim)
I did the same from moto g5 plus (aosp extended rom) and got response like "Your Mobile Handset supports 4G, but will not support VoLTE. Kindly upgrade your handset to experience Vodafone VoLTE."

Done that already. Vodafone has to provide firmware which handset manufacturer need to customize if required and push it. Not sure with whom it is pending Motorola or Vodafone. Moto E4 got update for Airtel VoLTE. Since then everything is in Cold storage.
dxstrikesback said:
Send SMS "4G CHECK" to 199 from your device( and vodafone sim in case of dual sim)
I did the same from moto g5 plus (aosp extended rom) and got response like "Your Mobile Handset supports 4G, but will not support VoLTE. Kindly upgrade your handset to experience Vodafone VoLTE."
Click to expand...
Click to collapse
Sent from my Moto G (5) Plus using Tapatalk

amietmadan said:
Done that already. Vodafone has to provide firmware which handset manufacturer need to customize if required and push it. Not sure with whom it is pending Motorola or Vodafone. Moto E4 got update for Airtel VoLTE. Since then everything is in Cold storage.
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There was updates to modem in the June stock rom security patch, did those make any difference.

Smeagal192 said:
There was updates to modem in the June stock rom security patch, did those make any difference.
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No. It was just security patch. Waiting for phone's second anniversary and then will buy a new phone. By then 5g phones will be in the market.
Sent from my Moto G (5) Plus using Tapatalk

Airtel and vodafone volte in moto g5 Plus
]Guys i just confirmed from moto sevice care.
They said that this device will not get update to support airtel or vodafone or any other operators except jio's volte services.
So if its possible plz tell me a way to to use volte by rooting or by paches or any custom rom that supports volte of airtel in moto g5 plus.
Guys plz do reply a method
-prince khatri