DRM Not Supported? - ZTE Axon 7 Questions & Answers

I'm getting this weird 492 error when I try to update Google Play Services and none of the usual fixes are working. This is the second ROM that this is doing this to. Logcat attached.

blackknightavalon said:
I'm getting this weird 492 error when I try to update Google Play Services and none of the usual fixes are working. This is the second ROM that this is doing this to. Logcat attached.
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Need to go to developer options>running services find and stop play store and play services, then look at top show cached processes do same thing. then exit out go to apps in settings find both and force stop hit it multiple times until it actually greys out. then under storage in play store just clear data in play services clear cache and manage space clear all data. reboot and open store will have to accept the Blah Blah Blah again but update should work after that.

No dice. Still getting 492.

Okay, what I did was wipe System, Data, both caches, and Internal Storage, flash ZAD Mix, downloaded apps, restored some apps with Titanium, problem seems to have cleared up. Running a batch restore and seeing if only the usual errors I get with hanging restores that can be cleared up with downloading the same app from Play come up.

blackknightavalon said:
Okay, what I did was wipe System, Data, both caches, and Internal Storage, flash ZAD Mix, downloaded apps, restored some apps with Titanium, problem seems to have cleared up. Running a batch restore and seeing if only the usual errors I get with hanging restores that can be cleared up with downloading the same app from Play come up.
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Sorry you had to go that route. Good Luck

nujackk said:
Sorry you had to go that route. Good Luck
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That's why I back my stuff up at least once a day.

Related

Dropbox update download causing Android Market force close?

Just wondering if anyone had this happen or know how to fix it - went to download the update to the Android Dropbox app today on my Evo (running Fresh 3.2), and it just sits there on "Downloading..." with no data actually being downloaded. Had no issue downloading two other updates this morning, so not sure why this one in particular isn't working. When I go hit "cancel download," it causes the Android Market to force close. Every time. Tried rebooting, all that good stuff. Anyone know how to get this thing working?
it happend to me before with other apps .just cancel the download and start it again.you might have to do it more than once but worked for me.
FYI dropbox installed perfectly on my EVO Running FRESH 3.2
I can't hit "cancel download" - tried that and that's when the market force closes. Tried clearing cache and all that good stuff, but it keeps coming up as "Downloading..." then force closing when I try to cancel.
I had the exact same problem. I fixed it by clearing the data and cache on the Market. In case you don't know where to do that: Go to Settings -> Applications -> Manage Applications -> Market
Good Luck!
Thanks - I went back and cleared data and cache then rebooted, it seemed to work, managed to cancel the download and get it working.
garionjb said:
I had the exact same problem. I fixed it by clearing the data and cache on the Market. In case you don't know where to do that: Go to Settings -> Applications -> Manage Applications -> Market
Good Luck!
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I didn't know you could do it that way. I had the same issue, but used Titanium Backup to clear the market data.
garionjb said:
I had the exact same problem. I fixed it by clearing the data and cache on the Market. In case you don't know where to do that: Go to Settings -> Applications -> Manage Applications -> Market
Good Luck!
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Thanks man. Worked like a charm.
jonnybrx said:
Thanks man. Worked like a charm.
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I was able to download it now without doing any of this. If you notice, the version available now is 1.0.0.1, and the previous one was 1.0. I can only assume there was a problem with the original file they posted.
Very same issue when updating Dropbox! What have they done to break so many phones!!! This fix has worked though so woohoo! Thanks again guys!
I had no problem with this update. Maybe it has something to do with the way your phone is set up?
Can't download Dropbox. Cleared the Market cache and rebooted 2x and same thing.
Stock EVO 2.2, unrooted.

[Q] Apps stop installing?

I notice this happens alot of custom roms other than stock deodexed roms.
I started reinstalling my apps one by one because TB was only resintalling half my apps. So after reinstalling about 30 or so apps, the market stops installing apps for me. I'm currently running "WORKING NETFLIX! NEW! [AllianceROM][r7.2] HybriD 3D[Sense 2.1 OTA][Themed]"but this has happened on Calkuns roms too. Its even happening with updates to apps that are already installed. So I uninstalled the apps and tried installing them as fresh apps and that still doesn't work.
Any ideas?
Clear your market data and cache. For whatever reason when you install a bunch of apps from the market at the same time this happens.
If the above doesn't work you may have to wipe your .android_secure folder on your SD card as well.
Evo4eva said:
Clear your market data and cache. For whatever reason when you install a bunch of apps from the market at the same time this happens.
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How do I clear the market cache?
I had to clear android secure in order for this to work.
shaun0207 said:
I had to clear android secure in order for this to work.
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Future reference, to clear the data and cache of any app, go into settings>applications>manage applications>app your trying to clear data for.

[Solved]Please help me about Play Store 921 error

I flashed a new rom, stock jpu, i rooted it, flashed 2.5 g3mod kernel and started to restore my aps with titanium. and then it begin, i cant download anything from play store, due to this error. there is another thing, talk app is not conecting with my account, it says sign in error.
I tryed clearing data from all google aps, play store included, reinstall play store and talk app, rebooted, reinstalled again...
I had the same problem when i was on Kyrillos 10.4, and now again.
please help.
Clear the data of the play app from settings>applications> manage applications.
Hope that works
ak700 said:
Clear the data of the play app from settings>applications> manage applications.
Hope that works
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Did that. Didnt work
same issue, I resolved with
remove my google account, insert him back, clear cache and data for the google play store, kill all the active apps
ilievski.ace said:
same issue, I resolved with
remove my google account, insert him back, clear cache and data for the google play store, kill all the active apps
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I did all that but it still didnt work..
I got it workin after restoring google services framework with titanium.
Thanks for the help.
You did that. Excellent! But do you know how GSF affects your phone? It connects the google servers to your phone. Never uninstall that .. there was a thread somewhere.. it said "apps save to uninstall" or something. Follow that...

[Q] I messed up my Nexus! please help

Basically I tried to force my phone to get the 4.3 OTA update by forcing Google System Framework to stop and clearing data/cache. It didn't work and it messed up Google Play.
Another website said to delete my Google account, restart my phone, delete play store data, and then add my account back. So I did that and it let my accounts sync which is good but I still can't download anything from the play store.
How do I fix it?
Try to similarly clear data and cache from both running applications
Google play services
Google play store
Then run play store and see what happens
ben_pyett said:
Try to similarly clear data and cache from both running applications
Google play services
Google play store
Then run play store and see what happens
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It still says error receiving from server:/
lexibrowni said:
It still says error receiving from server:/
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reboot to recovery and try wipe cache
Same Problem Here
lexibrowni said:
Basically I tried to force my phone to get the 4.3 OTA update by forcing Google System Framework to stop and clearing data/cache. It didn't work and it messed up Google Play.
Another website said to delete my Google account, restart my phone, delete play store data, and then add my account back. So I did that and it let my accounts sync which is good but I still can't download anything from the play store.
How do I fix it?
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I have exactly the same problem for the same reason. And, tried the same suggested steps without success.
There has to be a simple way to restore the download ability from the Google Play Store without wiping everything. The download error dialogs I get are all the same: "…could not be downloaded due to an error. [Error retrieving information from server. [RPC:S-5:AEC-0]
Are there any risks in restoring my phone? I can't seem to figure it out any other way, but I am worried something bad will happen if I restore it.
lexibrowni said:
Are there any risks in restoring my phone? I can't seem to figure it out any other way, but I am worried something bad will happen if I restore it.
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by restoring do you mean restoring an earlier nandroid through recovery?
I'm afraid there are risks with everything, although restoring is normally ok, although you won't guarantee that'll resolve the issue that you've currently got, you may also lose text messages and other system changes made post restore.
You could always take a backup before restore so that you have an additional safe point to return to if you decide that option although.
I'd be tempted to re try all the changes you've already done in one go (wiping the various three apps and also removing Google account), as in the past when I've experienced play store issues it's those type of changes that have resolved it rather than restore, which I'd normally use in the event of more severe problems ie corruption, data loss or bad Rom flash.
Fixed!
I believe I solved my own problem basically with a bunch of “Clear Data”s and reboots. Nothing major lost and no restore.
1. Settings > Apps > All (flick right) and find Google apps that are not downloading. Clear data (button). Also, find Google Services Framework and its Clear data (button). Reboot.
2. Settings > Accounts > Google > tap account name to view all items sync’d. Remove account (dropdown menu). Reboot.
3. Repeat the first step including the reboot.
4. Settings > Accounts > Add an account > Google. Existing (button) and select the account you previously removed. Reboot.
5. Wait a little, the problem apps should restore and begin their downloads to sync or update.
6. For some reason other Google apps remained a problem including Maps. Repeat the Clear data steps for these and the Google Services Framework. Remove Google account again. Select the existing account again.
7. Everything should now mostly be back to normal. Locations in Maps were all still there, but downloaded maps were gone.

[Max pro m2]Google play store is just shows downloading but not downloading anything

Whenever i click the install button google play store just shows downloading but not downloading anything its just loading forever , i have cleared data uninstall updates tried everything. Any solution?
Don't forget to apply the same treatment to play services. Try to deactivate adblocker, or switch to other adblocker.
sanctitude888 said:
Don't forget to apply the same treatment to play services. Try to deactivate adblocker, or switch to other adblocker.
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yeah i did that but it doesn't do anything ,but the same thing happens again.
Arown orton said:
yeah i did that but it doesn't do anything ,but the same thing happens again.
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Go to Settings, Apps, Show System, then clear cache for Downloads and Download Manager, make sure to secure downloaded files just to be safe.
Clearing cache and data of play services
And restarting device may work
It worked for me atleast
sanctitude888 said:
Go to Settings, Apps, Show System, then clear cache for Downloads and Download Manager, make sure to secure downloaded files just to be safe.
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dhruv7855 said:
Clearing cache and data of play services
And restarting device may work
It worked for me atleast
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both worked at 50% of times then again the same downloading... Comes back. Btw Thanks for your replies

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