Sup all. This is only my second post. I spend most of my time reading. I learned awhile ago that almost every question has already been answered if you just take the time to search. My problem started a couple days ago. I was really happy because I found a great sense Rom that was very quick and stable. I was actually content for the first time in awhile. I was running kings speedy ported by misfit. My 4g here in Chicago was a little sketchy. I decided to try to update prl and profile. Since then I have been unable to receive texts until I place a call. The second I connect to my call the text come in. I had this problem awhile ago with my hero and eclair. I found out that changing my mobile mode from automatic to hybrid or something was the cause. I don't see this option anymore in froyo or ginger. I have since flashed a stock rooted Rom 3.70. I upgraded my prl from 1.77 to 1.90 upon reading that this was a possible fix. I updated prl and profile again. Nothing has worked. I even ran without my SD card with no luck. I would like to avoid unrooting and taking it to Sprint. Any help you can give will be greatly appreciated. Thanks again.
sawbuck73 said:
Sup all. This is only my second post. I spend most of my time reading. I learned awhile ago that almost every question has already been answered if you just take the time to search. My problem started a couple days ago. I was really happy because I found a great sense Rom that was very quick and stable. I was actually content for the first time in awhile. I was running kings speedy ported by misfit. My 4g here in Chicago was a little sketchy. I decided to try to update prl and profile. Since then I have been unable to receive texts until I place a call. The second I connect to my call the text come in. I had this problem awhile ago with my hero and eclair. I found out that changing my mobile mode from automatic to hybrid or something was the cause. I don't see this option anymore in froyo or ginger. I have since flashed a stock rooted Rom 3.70. I upgraded my prl from 1.77 to 1.90 upon reading that this was a possible fix. I updated prl and profile again. Nothing has worked. I even ran without my SD card with no luck. I would like to avoid unrooting and taking it to Sprint. Any help you can give will be greatly appreciated. Thanks again.
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Hmmm that's odd, I'm guessing you tested another phone to make sure it's not a network problem? Maybe check ##3282 under EVDO Preferred Mode I keep mine set on automatic which is default. You need your MSL code to get in there, call sprint and get it or download msl reader from the market if your rooted. Not sure if that would even be related but you might as well check.
Thanks for the response sim. The network is fine and my evdo mode is set to automatic. I'm about ready to call sprint but I know they are going to tell me to reset and update my prl and profile which has already been done. Oh and pull the battery. I'm pretty sure they think these steps even cure cancer, which it might but doesn't help me get text. Thanks again
Maybe check the settings in your messaging app. Should have 'Automatically retrieve from network's (something to the like) checked.
Nothing you can do. Its sprints network failing. I have done everything possible to try and resolve it. They even sent a new phone. Rooted, unrooted, doesn't matter.
Thanks guys. I actually found an old backup i had and restored it. Everything worked with that Rom. I flashed Kings again and that seems to be working now also. Maybe it was a network thing. I'm not really sure what caused it. I guess my phone had a blonde moment. I feel you aimbdd. When I had my Hero I had this problem. Called Sprint and they had me do the usual reset and update. After that didn't work they decided to send me a new phone even though I didn't have insurance. I ended up fixing the problem myself before I got the new phone but never told them because I was getting a new one. I asked if they had a lot of calls about this. They said they never heard of it even though when I did a search later it was all over the web. Tech support from Sprint leaves a lot to be desired. Have you tried a few different Roms aimbdd? Wish I could tell you specifically what fixed it for me.
Then again I see you have 1400+ posts and have probably forgotten more than I know. Lol. My bad dude.
Ok I fear I have a very isolated problem since I have not found any other posts over multiple sites on the same issue.
I bought my VM optimus V 3 days ago and wanted to root it. I had used gingerbreak to root my optimus M just 1-2 weeks ago without problem. Well unfortunately I did not see that it basically doesnt work anymore (I did PLENTY of research but you guys have the only post), and installed and attempted a root.
It failed after a few restarts and tries, so I moved on, but soon I noticed 3G and GPS (I guess data as a whole) was not working.
Since then (2 days) I have rooted using <yuck> windows-superoneclick and flashed multiple ROMS including stock with success. BUT no matter what I do the data is still not working.
VM couldnt figure anything out, and has escalated the issue internally, and I could go down to BEST BUY and exchange it as broken, but I'd rather figure it out, and I hope its something stupid easy.
Can any serious developers, or even funny ones help me out here? Thanks in advance!
Update
Wow, no one up for a challenge?
Latest: Its been escalated again to like lvl3 VM support now, since 3G shows up and up and down arrows flash but it doesnt actually work. Also the virgin activate app completes but identified my phone as a Nexus S!!???
Any takers?
Same thing happened to me I freaked out.
I saw this thread and used Gingerbreak to unroot my phone in hopes the problem would go away. It didn't seem to. Then I tried to turn on some sync things like gmail and google reader. Googled for a bit and the 3g came back on I received the email notice for signing up to xda and just thought I would let you know it wasn't permanent. If you backed up your original rom with the gingerbreak try flashing to it and unrooting. Then wait a while for the 3g to come back.
As the title says, I have loaded NDT Stable V1.0 but no longer have cell service.
On USA Tmobile.
WiFi, Bluetooth, GPS and all the rest seem to work great, maybe even faster in some cases than WinMo 6.5. I've been looking for settings related to the cell service, but so far I assume I am looking in the wrong place.
Any suggestions for trouble shooting. If it helps, friends have tried to call and so far everyone gets one or 2 rings then straight to voice mail, i get no indication of any attempts of incoming calls.
Thank you for your time.
--B
a long shot, but i have seen at least one thread with the same problem where the sim card was inserted wrong....
I had hopped it was that simple, popped the back off and had a second and third look just to be sure, all looks to be in order.
I have read that not that its Android, I have to have an Android phone plan. If that's the case I have no problem swapping over, I would just like to think I should be able to get SOME proof of life before I spend an hour on the phone with TMO, trying to explain its still one of their phones, i just did a little custom work on it.
Keep the suggestions coming please.
Thanks again!
BrandXman said:
I have to have an Android phone plan.
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ive not read of anything like that, tho im in teh uk, so only got what i read here to go on,. . try a different rom, might just be that rom.
Yup thats the next plan, might even just load a few ZIP's on the SD card and wipe, flash, test till i get lucky.
I ran into the needing an Android plan a while ago, when the MyTouch came to TMO. I got the MyTouch second hand and it was light years ahead of my antique of a blackberry. Anyway, the MyTouch would see the TMO network and let me call TMO for service, but that was it till I actually got an Android plan.
I havent seen that being much of a problem for the HD2, based strictly on what info I have been able to find and read, but it still lingers in the back of my head as possible.
Thank you again.
--B
So for a while now I have not been able to update my PRL or Profile. It hasn't bothered me because for the most part the phone has worked fine until recently. A friend texted me and said he was going to call me. He text back a few minutes later and ask why I didnt answer. Phone was next to me the whole time and it didnt ring or so any kind of notification that he had tried to call. Took him 3 calls before my phone rang and he got through.
I have applied for a few jobs within the past few weeks and have heard nothing from anyone which I am surprised because I was referred to one company by and friend who put in a good word for me and said that his supervisors were really impressed with my resume. So now I feel like this issue could possibly be costing me job opportunities and I want to get it figured out.
The errors are 6602 and 407. I've tried to do it over 4G and put my phone just in CDMA mode for 3G only and get the 407 code for 3G and the 6602 over 4G.
I am running Stock rooted/odexed MK2 and I just did a clean flash of the rom again clearing data/cache and dalvik seeing if that would help which it didn't. I have reflashed the modem seperately also with no help.
I have seen many threads of others having this issue but no answers on a fix. Has anyone experienced this and actually done something that has resolved the issue?
If you feel it may be costing you a job, why not flash a nand of a stock rom, assuming you have one
Sent from my SPH-L720 using XDA Free mobile app
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
tenaciousj said:
I did, I flashed back to MF9 using this http://www.rwilco12.com/Files/Devic...H-L720)/Stock ROMs/MF9/Full Restore/Unrooted/
Which should be a stock factory restore, still would not update profile or prl. From there I updated to NG2 with Samsung Kies and I am still not able to update either.
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What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
rsngfrce said:
What kernel do you use?
(I fixed this issue I my phone, but SERIOUSLY, what seemed to fix it MADE NO SENSE, so I'm not going to to relate it again, you can look up my posts if you want, but I wouldn't waste your time. I'm more interested in what kernel you are using... if it isn't KT-SGS4, then it doesn't matter.)
Other than that, have you tried the ##72786# dialer code, which is supposed to reset that stuff (didn't fix it for me personally)? You may have to reactivate your phone though (I did), which isn't that much of an issue...
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For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
tenaciousj said:
For kernel version it shows 3.4.0-2162929 which I'm guessing is the stock NG2. I haven't flashed anything else since updating through Kies to NG2.
I've done the 72786 dial code a handful of times and it still didn't help. The only thing that solved was a issue I had after I first updatd to NG2 I had no working 4G. Phone would only connect to 3G and that was when it was in CDMA only mode. Aside from that it hasn't helped with the PRL/Profile update issue I'm having.
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Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
rsngfrce said:
Yeah, that does sound like a stock kernel to me. Have you tried updating it through the Sprint Zone app? In Settings, More Networks, Mobile Networks, Network Mode, if it is not set to Automatic, you can try setting it to that and see if it lets you update after reboot, I have heard that can help but did not fix it for me (I have it set to LTE/CDMA). Have you seen this thread: Galaxy S4/Note 3/Mega - Update Profile/PRL/HFA Fix for Sprint/Boost/Virgin Mobile/etc? It is complex (don't IGNORE steps 5, 6, 7 and 8, which most people in the thread seem to...). I have not personally used this method, I was planning to before my issue resolved itself, but I didn't have a donor GS4 either (damn it, I JUST remembered that I DO, I f*ed up the USB port on my first one and completely forgot about that! BLOW MY MIND! But anyways...).
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Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
Thanks for the link I'll check it later. My account is actually a SERO account but I did have working updates when I first got the phone. The phone was also new and activated on the account as soon as I got it.
Sent from my SPH-L720 using Tapatalk
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Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
rsngfrce said:
Yeah, I honestly don't really understand what that thread means when it talks about flashing to legacy accounts. I believe I have a SERO account (I don't know, my wife pays the bill... :silly: ) and the updates worked fine until I think messing with the APNs to try to fix my inability to send MMS messages messed things up. I never flashed any legacy accounts or anything.
So... at this point, even though IT MAKES NO SENSE, I will tell you what SEEMED to fix the issue for me. I STRESS, this MAKES NO SENSE TO ME, but after months of being unable to update my PRL/PROFILE, after doing the following, I was suddenly able to update them. It is likely an EXTREME coincidence, but for the hell of it I will now tell you.
Using the Pro version of Solid Explorer, I copied the Carrier folder from the root of my phone to my external SD card. THAT IS IT. YES... THAT IS IT. NOTHING MORE. I did NOT copy it back, I did not change anything. HOW this could possibly have cured the problem would seem to make very little sense, I can only conjecture that Solid Explorer, in the act of copying the folder to my external SD card, somehow 'refreshed' something in the carrier folder in the root of my phone... and I am grasping at straws here. I think you can probably understand WHY I did not want to reveal that this is what SEEMED to cure my issue, because it is so unlikely, and more likely an extreme coincidence and something else happened that I am not aware of, but that is the only thing I know of that I did related between when it was not working to when it was. So now you know at least (and as I have told a few others, there is no point in not trying, other than the crushing disappointment of it almost certainly not working)...
I should add as well however, now that it occurs to me, that I use the KT-SGS4 KitKat 4.4 TouchWiz kernel, and had for a long time suffered from a loss of mobile connection and GPS. requiring a reboot to get them back (within a similar time period to my PRL/PROFILE issues). I seem to have fixed the mobile connection/GPS loss by choosing the 'correct' governor to use with that kernel for my ROM, and it is not IMPOSSIBLE that THIS occurred at the time I was able to update my PRL/PROFILE, but I do not remember exactly, and I'm PRETTY CERTAIN I still had the issue with the mobile connection/GPS loss after updating my PRL/PROFILE, so I think that likely rules out KT-SGS4 as a culprit in this issue. (But then, I was forgetting that we already established that you were on a stock kernel...)
KNOWN issues with KT-SGS4 Sprint KitKat 4.4 TouchWiz kernel
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Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
rsngfrce said:
Do you know what bootloader you are on? You said you were on Sys MK2, then went back to MF9 and now are on NG2. When you went to NG2, unless you took very specific steps to keep the MF9 bootloader, you would be on the NG2 bootloader now, which includes Knox, and you can no longer go back beyond NAE I think. If you don't know what bootloader you have, get DeviceInfo https://play.google.com/store/apps/details?id=com.jphilli85.deviceinfo from the Play Store and under the Software heading, see what it shows for the last 3 digits for Bootloader. This makes a difference on the best root method.
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Bootloader and software version both show up as NG2 on Device Info.
tenaciousj said:
Yeah that copying the carrier folder don't seem like it would do anything but maybe I'll give it a try. Whats the best way to root right now? I just want to make sure it will let me unroot the phone if it dont work and no trip knox incase I have to bring this in.
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I'm not an EXPERT on this subject, but if you are on NG2 stock unrooted right now, I believe you can use: CF-Auto-Root to root it. Or, here is a stock rooted version of the NG2 ROM:
[ROM][NG2] Stock Rooted NG2 (which mentions that it has Knox removed).
As far as tripping stuff, I'm somewhat unsure about that to be honest. I have always used Triangle Away on my phone, but it has a warning now not to use it with a custom kernel (which I use). My counter is at 3, but I am out of warranty anyway.
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
tenaciousj said:
I spent a few hours on chat with Sprint. They couldn't figure it out so I'm bringing it in tomorrow. Guessing I'll get a new phone. The people at the Sprint store seem rather limited in their knowledge, at least they were last time I was there.
Sent from my SPH-L720 using Tapatalk
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I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
rsngfrce said:
I guess if there are no signs that it has been rooted, that's probably a good way to go. You apparently had a phone pre-Knox and now I think you will get one with a Knox system, but it doesn't matter in your case since went beyond the point of no return already with the bootloader... I don't know if you have the new Spark model (tri-band), I don't know if the still make the old plain one like I have anymore...
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I got the phone I have now about a month after the GS4 came out so its non sparks. I stayed on MK2 for so long because I couldn't find a newer rom that looked to be stable and not have to jump through a bunch of hoops to install it. The Odin screen shows everything being zero and offical software so I should be good. I am going to sign out of all of my accounts before I bring it in being I have a lot of apps bought through the store that only work on rooted phones. I hope I can get a tri band to replace it. My friend has a triband GS4 and it gets much better data speeds than mine.
Yeah, I mentioned elsewhere here before that I actually didn't know of the existence of the "Sparks" version of the G4. I screwed up the USB port on my G4 before upgrade time, so I had to buy another G4 on Amazon. Upgrade time has come up, so I was just looking and saw my phone listed as "Non-Sprint Sparks", which I thought meant that they called it the "Sparks" model because I hadn't bought it from Sprint... took me a while to figure out what that actually meant... :laugh:
Sprint online nor the store could fix it so I got a new one.
No rooting but error 407
As titled, I've not rooted the phone. I'm getting error code 407 on attempts to update PRL and Update profile. Download updates manually does nothing. Note I'm on a Samsung Note 4, Sprint. Had updated to Marshmallow 6.0.1 late March but then above actions persist since then. I'm using Wi-Fi only, Sprint service disconnected as I couldn't pay bill when I lost job during a disabling illness.
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
00Lee said:
I haven't been able to update prl profile or firmware for over 8 months. I am not rooted never have been I have called customer service over and over replaced SIM card did the ## stuff nothing has helped. The phone works although service isn't as good as it could be and says there is a prl update available but I always get connection error 6 on all 3. I also have serious battery draining issues as far as my data I do get a strong 4g lte connection just service is low and sometimes drops when I am close to a sprint tower every other phone gets full bars really on any network especially sprint. I hope someone can help I like my sph-720 other that that and honestly I can't afford to keep up with the Joneses. Hopefully this is enough info please help
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Have you done a factory reset via recovery? Or you might want to flash latest full stock
I have a few S4 phones on AT&T, running CyanogenMod (10.2.0). Around November 1st, two of the phones started having problems where calls get dropped within about 1 second (either making or receiving).
Internet and SMS is fine - only voice has problems.
AT&T says there's no network issue they can see. If this happened to only one phone, you might wonder if the phone just went bad, but two phones at roughly the same time suggests something else.
**If** the problem is not on AT&T's end (which I don't know for certain), then the only thing I can think of is that some app update caused this which I did on both phones (but I don't remember what I might have updated around then, and I'm not aware of a proper app update log that exists).
If I can't find another way of troubleshooting this, I'll wipe one of the phones, take the opportunity to update to the latest CM version and see if that fixes it - but I'm reluctant to do that due to the time and effort involved.
Does anyone have any other ideas?
Haphim said:
I have a few S4 phones on AT&T, running CyanogenMod (10.2.0). Around November 1st, two of the phones started having problems where calls get dropped within about 1 second (either making or receiving).
Internet and SMS is fine - only voice has problems.
AT&T says there's no network issue they can see. If this happened to only one phone, you might wonder if the phone just went bad, but two phones at roughly the same time suggests something else.
**If** the problem is not on AT&T's end (which I don't know for certain), then the only thing I can think of is that some app update caused this which I did on both phones (but I don't remember what I might have updated around then, and I'm not aware of a proper app update log that exists).
If I can't find another way of troubleshooting this, I'll wipe one of the phones, take the opportunity to update to the latest CM version and see if that fixes it - but I'm reluctant to do that due to the time and effort involved.
Does anyone have any other ideas?
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Click to collapse
Same thing happend to me, for the past 2 weeks i've been having a horrible connection with dropped calls and low bars.... i recently rooted and installed a new rom, and I thought that's whats causing the problem. But after At&t's horrible customer service i decided to drop them and switch to Tmobile today... dropped calls have improved but signal is still not where it used to be. So maybe it was at&t??