Database Users

My HD dropped in the water ... HELP

My HD dropped in the water. I dissembly it and let it dry for 3 days. Battery was only 30% charged. After 3 days when I switched it on it worked fine for 2 days but now it switched off and is not switching on again . I replaced battery but nothing happened. Any help ...

Normally speaking electronics would be able to handle the water if dried thoroughly and as quickly as possible (using a hairdryer is recommended) and it's the battery which dies on the spot and can actually explode. In your case tho it worked for 2 days after, so that's quite lucky.
If you haven't done it yet, there's a link in the wiki to the technical service manual which shows how to disassemble the phone to it's smallest parts. If you're up to it, you could see if there's anything turning brown\reddish. If so (or not) you could try clean everything as best possible (perhaps with some alcohol) and then try make use of your warranty...
Could very well be the powerswitch itself which is just sticking tho..

so sorry for you man!

That's too bad. I dunno if this will help you at this point since it's already been several days since it fell in the water, but I read that if you drop your phone in water, you should take whatever you can apart, dry them the best you can, and then submerge all of the parts in dry, uncooked rice. This is supposed to absorb all of the moisture from the parts. I actually used this technique once when my old phone fell in water and it worked perfectly.
I know this won't help you at this point, but it may help others...good luck.

BMW^Z4 said:
My HD dropped in the water. I dissembly it and let it dry for 3 days. Battery was only 30% charged. After 3 days when I switched it on it worked fine for 2 days but now it switched off and is not switching on again . I replaced battery but nothing happened. Any help ...
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Click to collapse
Just a word of thumb to all people. Once the phone / battery has been submerged in water you need to discard the battery right away. Never use a battery that has been exposed to water again in your phone. That is how you fry a phone. I bet if you would have used another battery in your phone it might still work.

Too late for BMW^Z4, but to others:
If it was dropped in dirty or especially salty water, after taking it apart, before drying it, you may want to submerge/rinse it in even more clean water. Distilled water would be even better.
Any left over residue (especially salt) will accelerate corrosion of contacts and leads and could indeed cause it too fail a few days later.

Buy another one

AllTheWay said:
Just a word of thumb to all people. Once the phone / battery has been submerged in water you need to discard the battery right away. Never use a battery that has been exposed to water again in your phone. That is how you fry a phone. I bet if you would have used another battery in your phone it might still work.
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Which is why I said:
'If so (or not) you could try clean everything as best possible (perhaps with some alcohol) and then try make use of your warranty...'
If you take it back to the store and they (HTC) see you've used it as a submersible they'll turn you down and charge you for the repairs..

I dropped my phone in toilet too. Was in back pocket. I heard a clunk and turned around and noticed it was my phone. I quickly removed it. Took cover, battery, sim and sd card out and dried it with tissue. Then i used those super powerful Dyson heated hand driers to dry it as much as possible. It happened Monday night and I still have not tried putting in the battery. Now I don't know if I should try the battery or just buy a new one from the posts up. I am dreading it if it does not work. I would hate to have to buy another HD as they are so expensive. I guess toilet water is not considered clean. Hope no corrosion.
A friend send I should leave it overnight in white spirit but i did not trust him.
Hoping all is well.....

So sorry to hear this.
In another forum, somone accidentally pour coffee on his Athena.
Some one had suggested in another forum that you bury your HD with rice as the later has the moisture absorbing property. Of course, if it is dirty, you should wash it with clean water first.
I would leave it for a few days to let any water completely evaporate before trying on.
I think there may be hope still. Let's keep our finger cross.

tboy2000 said:
A friend send I should leave it overnight in white spirit but i did not trust him.
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Great way to dissolve the remains of your phone Hope your friend wasn't serious.

Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?

tboy2000 said:
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
Click to expand...
Click to collapse
A couple people above you specificly stated to NOT use a battery that has suffered water damage. Get a new battery or risk frying your phone for good.

3 days
3 days may have not been enough unless you left it in a hot dry place. I once put an old nokia phone in the washing machine. When it came out it was full of water and the water had shorted and turned it off (obviously). I wrapped it in a couple of layers of toilet roll and pushed it down the back of the radiator. Water dropped out the bottom and steam went out from the top. This ensures there is no water left. Next (when fully dry) take some sandpaper to the battery connections in the phone and the battery. Water can oxidise the heads and you may not be getting a good connection. Try again and try a friends battery if that does not work.
Good luck (if its not already too late)

i think is too late but....
the better way to avoid definitive damages was an immediate extraction of battery and cards, rinsing in distilled water to avoid corrosion or salt deposition and put on gentle warm hair flux for a long long time.
polish any visible contact with very soft paper and replace with a new battery
pray if you believe and try to turn on
let us know good luck
giano

eaglesteve said:
Some one had suggested in another forum that you bury your HD with rice as the later has the moisture absorbing property. Of course, if it is dirty, you should wash it with clean water first.
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This is a very good idea! The rice will definitely absorb the moisture.
tboy2000 said:
Unless he meant alcohol. He said he used to do it with laptops when they were sent in to repair to him.
What do you guys think? Should I try inserting my battery in again or not even try it and just buy a brand new battery?
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Click to collapse
http://video.about.com/cellphones/Revive-Waterlogged-Cell-Phone.htm
Check out that video for more information. I don't know if it will help but they don't mention about getting a new battery.
However I have heard differing reports.

tboy2000 said:
I dropped my phone in toilet too. ... I guess toilet water is not considered clean.
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I guess that depends if it was before or after....
Seriously, while urine is salty, conductive and corrosive, the actual water used in the toilet is in fact as clean as that out of your kitchen tap.
If you took it out that quickly, and if it was clean barely conductive water, the battery may not only not be damaged, it may still hold a charge. If you have a multimeter, and you can measure between 3 to 4 Volt, I am fairly sure the battery is fine. Though I am not taking responsibility....

Phone in water
Hi guys,
i just read the HTC water story. Clean it first with pure water (best distilled water) and then use pure alcohol and submerge the electroncis in it.
The water at first replaces the dirt water and washes away particles or solids. As water takes long time to dry alcohol is used to replace the water completely. Alcohol has also a much lower conductivity - therefore avoiding shortened circuits due to salts or similar.
Hope this gives some clarification...worked once in a museum where we had mobiles and they pretty regularly fell into the toilet
Have fun with your HTC,
Nils

I used thoses Dyson fast hand dryers - the ones where you dip your hands in and out. After seeing the video I hope I have not done more damage. I was in a public toilet when it happened so had no access to distilled water, alcohol or rice.
I will find out tomorrow if my phone works and will let everyone know. Fingers crossed.
I have already started looking online for a cheap secondhand HD so if anyone knows of one let me know. London based. I guess I don't have much condidence in the phone working.

I got you beat on that one, don't ask how, but I got coffee cream (liquid) on my HD. Broke it down to component level, cleaned, reassembled and everything is working fine. No corrosion, no battery loss. Luck of the draw I suppose. Now I always have HD in protective case.

My HD2 got wet, dried out, turns on, has some issues now.

I had it less than a week. I have NEVER gotten a phone wet in my life (45 years old.) and I had this one for less than a week and my dog rammed into me (Big dog.) while I was standing near the sink, texting, and bloop, it goes into the soapy water. I got it out with moments and popped the battery out.
I must mention that when I pulled it out of the water it was vibrating constantly and the LED's on the back were blinking quickly.
It was soapy water with dirty dish crap in it. I got on line and read immediately. I followed the directions to a T. Soaked it in distilled water for about an hour and then let it dry by the exhaust port on the back of my computer.
48+ hours passed and I attempted to turn it on. Insert the battery, nothing bad happened. Press the power button, after a second or two it vibrated and the screen lit up with the logo and my heart was happy. It booted into Windows and I was very relieved.
It was short lived. There are some issues.
There is obviously moisture trapped under the screen. There are dark spots, light spots, swirls, etc. You can't see it too much in Manila but when the screen turns a solid, lighter color (Like in Task Manager or Opera Favorites for example.) you can see the swirls.
People can hear me clearly when I speak but I can barely, oh so barely, hear them talking to me. The volume in the ear speaker is very muted.
The rear speaker, for music, nav directions, speaker phone, etc. is nothing but crackles. I mean you can hear and deduce what's coming out but it's buzzy and crackly the whole time. Just awful sounding.
The touch screen has some diminished sensitivity, maybe 10% less reactive all over and up to 75% less reactive near the edges.
It's so bad that I'm using some piece of crap back-up flip phone from eons gone by. I pray nobody calls me in public so I don't have to pull this piece of crap out. It's that bad. It's magenta too. (That's the manliest word I can think of for pink.)
In your opinion, do you think my HD2 will improve over time? Another full day has passed, back in front of the heating vent. The screen has changed some. I can't say that it really got better but it has changed. Some of the solid water lines that were there are now muddled. Perhaps a 5% improvement. The speakers show no sign of improving nor has the screen sensitivity, they are the same crap as yesterday.
The speakers are really the deal killer, if I can't hear people then it really isn't a phone.
Everything else on it seems to work fine. GPS, Wifi, data, etc.
Should I give up on it, dump it for cheap, and move on to something else like the Nexus One maybe, or wait until T-Mobile US gets their HD2s? (Is there a release date for the HD2 in USA yet?)
What is your opinion, hopefully based on experience on this?
I lost my job last week (Business closed.) and honestly, I'm more sad about this phone than I am losing my job. I know that's twisted but I loved using this phone. Loved everything about it. I miss it dearly, even though I know it's just a phone.
Please advise. Thank you for reading.

Of course the half a second it was in the soapy water wasn't enough to get all the parts really soaked and the water didn't get a chance to get in all the parts and between the lcd and the touch screen so you decided to put it in water again for about an hour just to make sure.
I'd hate to see you rescue a drowning person.
Anyway I'm sorry for your loss.. maybe you can get a friend's insurance cover it.. (figuring your dog has none). Also dry it some more..

bel_z_bub said:
Of course the half a second it was in the soapy water wasn't enough to get all the parts really soaked and the water didn't get a chance to get in all the parts and between the lcd and the touch screen so you decided to put it in water again for about an hour just to make sure.
I'd hate to see you rescue a drowning person.
Anyway, I'm sorry for your loss.. maybe you can get a friend to cover it on his insurance (figuring your dog has none)
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Click to collapse
Well it was longer than a half second. It slipped under some dishes and I fumbled awkwardly a little bit trying to get it. I would say total submerge time was probably 6-7 seconds. It looked very wet to me. When I popped the battery there was definitely soapy, dirty dishwater coming coming out of the insides. Maybe I did more damage by soaking it in distilled water but it was overwhelmingly recommended on the internet when I searched for wet phone.
Edit: I'm in the US and this phone was not released here. Is there a way to have insurance on a phone not purchased through typical channels?
Thanks for your thoughts.

Bit of a long shot, but have you tried recalibrating the touch screen? Don't think it'll make a huge difference but... never know.
Regarding the speakers, you are probably SOL. I think you'd be surprised what you can sell a busted phone for on ebay.
Re: Insurance, did you purchase it with an AMEX or a 'premium' Visa/Mastercard? You automatically get some coverage.
This actually makes me very nervous because it reminds me that personal digital (the aussie dealer for the T9193) didn't accept AMEX, so I used my normal Visa... sigh. Off to buy a warranty.

mazzarin said:
Bit of a long shot, but have you tried recalibrating the touch screen? Don't think it'll make a huge difference but... never know.
Regarding the speakers, you are probably SOL. I think you'd be surprised what you can sell a busted phone for on ebay.
Re: Insurance, did you purchase it with an AMEX or a 'premium' Visa/Mastercard? You automatically get some coverage.
This actually makes me very nervous because it reminds me that personal digital (the aussie dealer for the T9193) didn't accept AMEX, so I used my normal Visa... sigh. Off to buy a warranty.
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Click to collapse
That's a good idea, I'll give that recalibration a shot.
Are the speakers made of paper? Did they get wet and become permanently damaged? I've since read dozens and dozens of stories on the net about wet cell phones and I've heard nobody mention anything about permanent damage to the speakers. Does the HD2 have some kind of unique sound system which might make it more susceptible to water damage?
No on credit card, purchased with cash on Craig's List.
Thank you for your help.

Hmm, maybe it's in my head but recalibrating it does seem to make the touch reaction a little better. Seems to run a little smoother.
Honestly, if I can get the dang sound to work half way decently I will be able to live with it for a while. I blew some compressed air (Not high pressure but a decent blast.) into the grills but no difference on either. I can't imagine what's in there, other than a torn speaker, which could make the cones not move efficiently. Maybe some kind of corrosion in the magnetic motor behind the cone possibly.

balane said:
Hmm, maybe it's in my head but recalibrating it does seem to make the touch reaction a little better. Seems to run a little smoother.
Honestly, if I can get the dang sound to work half way decently I will be able to live with it for a while. I blew some compressed air (Not high pressure but a decent blast.) into the grills but no difference on either. I can't imagine what's in there, other than a torn speaker, which could make the cones not move efficiently. Maybe some kind of corrosion in the magnetic motor behind the cone possibly.
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remember when you search for solutions online to check the date when it was posted.. that distilled water trick maybe worked for nokia 3310's.
Also be carefull with air when it's wet.. if it is paper, I don't know.. but imagin what happens to it if it is and it's still wet.... I'd carefully use a hair dryer... and leave it dry for a week, not 48 hours..
I've seen a Dutch insurance company that insures your phone online without questions.. you just pay a fee for stepping in (€25). There must be something like that in the states. I don't know if you have home insurance, but some companies nowadays also cover mobile phones and laptops, even when your on the move.

bel_z_bub said:
remember when you search for solutions online to check the date when it was posted.. that distilled water trick maybe worked for nokia 3310's.
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That's a very good point and one I didn't consider. A couple of the stories I read were about touch screen phones so I assumed it might be applicable.
I don't know if you have home insurance, but some companies nowadays also cover mobile phones and laptops, even when your on the move.
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I do have home owner's and that's an excellent idea. I will call and pick their brains first thing in the morning.

You may want to query one of the parts replacement sites to see if they can get you a speaker. Something like truesupplier.com or cnn.cn (Just as a reference, I'm not vouching for the legitimacy of these sites.)

balane said:
That's a very good point and one I didn't consider. A couple of the stories I read were about touch screen phones so I assumed it might be applicable.
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the non capacitive touch screens are indestructable compared to the HD2's.. anyway.. I would have tried without first..
I know my comment didn't help much after the damage was done but it just seemed like the last thing I would do.. that's all. what's done is done. Let's just see if you're insured..!

I've had my fair share of wets phones and I don't think 48 hours is long enough for it to dry out completely.
Cover the phone in a cloth and sit it on top of your television for a week.
Don't forget, you let the phone sit in distilled water for an hour, that's plenty of time for water to soak deep down into the nooks and crannys.

elkyelky said:
I've had my fair share of wets phones and I don't think 48 hours is long enough for it to dry out completely.
Cover the phone in a cloth and sit it on top of your television for a week.
Don't forget, you let the phone sit in distilled water for an hour, that's plenty of time for water to soak deep down into the nooks and crannys.
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Click to collapse
That's pretty much what I'm doing now. Only difference is that it's sitting behind the exhaust vent on my computer which seems to be a nice temperature for drying without being too hot. My TV is a plasma and has no flat surface on top.

balane said:
That's a very good point and one I didn't consider. A couple of the stories I read were about touch screen phones so I assumed it might be applicable.
I do have home owner's and that's an excellent idea. I will call and pick their brains first thing in the morning.
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Click to collapse
HARD RESET <<<< & don't use your phone with battery cover for few days so water evaporate

at this point i would be wondering if soaking it in ethanol / alchohol would do it some good. my reasoning:
-Alchohol / ethanol / similar is a water dispersant and evaporates very quickly
- the liquid is much thinner than water so will get into every nook and cranny
- its wort a go since it seems like its a bit buggered anyway

From what I've read the 99% denatured alcohol rescue is split between two camps, both far on one side of the option or the other.
I guess getting it under the screen might help but I can't see what it could do for the speakers.
If I do this, and I'm very hesitant to do it, it will be a total last ditch effort when I've given up all other hope.
I think some long term drying is in order, and maybe a couple of fingers crossed.

g.lewarne said:
at this point i would be wondering if soaking it in ethanol / alchohol would do it some good. my reasoning:
-Alchohol / ethanol / similar is a water dispersant and evaporates very quickly
- the liquid is much thinner than water so will get into every nook and cranny
- its wort a go since it seems like its a bit buggered anyway
Click to expand...
Click to collapse
he is better using >>>> the spray for cleaning microcircuits, I have try it in the past and it works very well.
Take out the btery and spry it n all parts. It will dry by it self in few minutes time

give it a try

SOLRAC13 said:
give it a try
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Click to collapse
Do you happen to have a product name you can recommend?

cover it with newspaper, then go get uncook rice, cover the phone & newspaper with rice, leave it for a week for completely dry.
Or have a lot of dry silicagel, you can use it as well. If what you have is those type usually found in dry food, make sure it dry otherwise it won't observe water. If it brand new like those found in glossary store, then just put phone in big zip lock bag with the silicagel (or something where air cannot go in or out).
Just remember, don't heat it (like hair dryer, hot air, etc) as that will speed up the oxidize and have rust on small parts in your phone.

balane said:
Do you happen to have a product name you can recommend?
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Click to collapse
sorry no , just go to a repair of circuit shop and i am sure they will tel you the name.
or try this >>> http://www.google.com/search?hl=en&...ed=0CAYQBSgA&q=circuit+cleaning+spray&spell=1

Washing machine x HTC HD2

Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!

testarossa said:
Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
Click to expand...
Click to collapse
I'd let it dry for at least a couple of days before I'd even try turning it on. Accidents happen and that's why you really ought to get insurance. Nothing you can do now but wait it out. If you're lucky you'll end up with a working phone. Any specific reason you put it into a sealed bag? Imho that should only prolong the drying process.

I thought the rice in a sealed bag would minimise the amount air in the bag and therefore the rice would draw the water out of the phone not the air. I have bought some desiccant from a photography shop as well but I am resisting temptation to turn on until at least Tuesday.

Toss3 said:
I'd let it dry for at least a couple of days before I'd even try turning it on. Accidents happen and that's why you really ought to get insurance. Nothing you can do now but wait it out. If you're lucky you'll end up with a working phone. Any specific reason you put it into a sealed bag? Imho that should only prolong the drying process.
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Click to collapse
agree about not needing a sealed bag. Rice is going to suck humidity, yet air recyrcleing is still another drying measure.
Anyway, why did you try disassembling it? You surely voided your warranty by removing the VOID sticker on the screw. If you just waited long enough for it to really get dry even inside, after you ascertained it didn't work anyway, you could've played dumb and send it back for servicing with warranty coverage, since they would find an unoperative device, but with no means to prove the uncorrect usage, since there would have been no traces of water inside after a few days in a warm place...

ephestione said:
agree about not needing a sealed bag. Rice is going to suck humidity, yet air recyrcleing is still another drying measure.
Anyway, why did you try disassembling it? You surely voided your warranty by removing the VOID sticker on the screw. If you just waited long enough for it to really get dry even inside, after you ascertained it didn't work anyway, you could've played dumb and send it back for servicing with warranty coverage, since they would find an unoperative device, but with no means to prove the uncorrect usage, since there would have been no traces of water inside after a few days in a warm place...
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The water indicating stickers would have given away that there had been water within the device (I thought). The phone is outside of the rice now drying in a warm place, cheers for the advice.

testarossa said:
The water indicating stickers would have given away that there had been water within the device (I thought). The phone is outside of the rice now drying in a warm place, cheers for the advice.
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...are there water indicating stickers on/inside the hd2? news to me!
Better yet, just googled around and water stickers should be white-ish pieces of paper that become (and stay) red-ish when wet... did you identify one inside the phone somewhere?

ephestione said:
...are there water indicating stickers on/inside the hd2? news to me!
Click to expand...
Click to collapse
The top left screw is covered by a sticker that is now pink on mine. The battery has also get one.

eloeludumideeitursowfingwetoddid

ProjektFuze said:
eloeludumideeitursowfingwetoddid
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Click to collapse
Good advice thanks.

testarossa said:
Right, please no sarcasm this may happen to the best of us.
I left my phone in my pocket and washed it yesterday morning. Since then I have done all the recommended things eg. battery out, dryed off, into sealed bag with rice under warmish conditions (near radiator). It has been 24hours since the horrific incident, I am still feeling emotional.
However, I have attempted a partial disassembly in the same way as the official htc leaked video but can't get the thing apart. I thought this may help the drying process if I can get a bit of air flow through the device. The phone was on at the time of washing and was probably in water for 5mins. It was in its case and when I took it out there was no unusual activity (vibrating, flashing LED's etc.). I didn't attempt to turn the screen on just got the battery out, and wiped away a small tear whilst drying it.
Has anyone had any experience of drying out phones, any good advice? The water indicator stickers are now a disgusting shade of pink, therefore my warranty is gone and because I'm tight I have no insurance I have only had it 6 WEEKS.
HELP!
Click to expand...
Click to collapse
LOL, how did u managed that?! Its not a small thing to miss in your pocket
Hope everything will work fine in the end

Even if you manage to get it to turn on I would have thought water getting into the layers of the LCD screen would make it pretty much useless anyway?

ephestione said:
...are there water indicating stickers on/inside the hd2? news to me!
Click to expand...
Click to collapse
Yes, all HTC devices have had some for some time now. Usually one visible one (on the top left screw on the HD2, was under the battery on the kaiser), and one inside that you can't get to without opening the device (and voiding the warranty sticker on the other screw), so that even clever people who think of replacing the visible one will still be busted by the hidden one

testarossa said:
The top left screw is covered by a sticker that is now pink on mine. The battery has also get one.
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Click to collapse
kilrah said:
Yes, all HTC devices have had some for some time now. Usually one visible one (on the top left screw on the HD2, was under the battery on the kaiser), and one inside that you can't get to without opening the device (and voiding the warranty sticker on the other screw), so that even clever people who think of replacing the visible one will still be busted by the hidden one
Click to expand...
Click to collapse
that's as much as I suspected as soon as I discovered the existence of "white water detection stickers that become red", and I noticed the white sticker on the top left screw... dam those cunning taiwanese!
Obviously it would have been very, very silly of me if, for test purposes, I would have intentionally got water on that round white sticker...

mine went for its first trip to the bar last night.
got a beer spilled on me and i somewhat remember freaking out cause the phone reset a bunch of times but this morning the hard keys wouldnt stop lighting up. now they have stopped and im back to business

ProjektFuze said:
eloeludumideeitursowfingwetoddid
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Click to collapse
Translation: LOL. You dumb idiot, you're so [email protected]*king retarded.
Not particularly pleasant or a helpful response, but funny nonetheless.

As far as OP is concerned. Rice in bag or outside of bag, I think you did a good thing by attempting to disassemble. Water damage gets NO LOVE from insurance/warranty and they would have just sent it back to you.
If you get water damage, the rice and drying method is true. But to ensure moisture free I disassemble phone to the guts and apply a high percentage alcohol, something that evaporates. Water can short a circut, but really it it the minerals and impurities left that usually are the culprit. I have gone as far as to give some circut boards a good soak and/or swab cleaning with 90%+ alcohol. Let dry for FIVE OR SIX DAYS (my standard) while fully disassembled and then reassemble.
What most people do is start using phone too early because stuff is still working okay. For the guy who said that he spilled beer on his phone and at first it was glitching but now it is okay, he is more than likely to experience some erroneous behavior from that phone in the future. Sometimes it takes just a couple weeks, sometimes months. But usually stupid stuff starts happening like random shutoff. No battery charge. Button functions becomming switched. Usually symptoms of a phone dried but not cured of moisture damage.
Good luck, check your pm.

How about house insurance. Do you have cover for electrical items on your house insurance? Might be able to claim acidental damage (also check you are covered for acidental cover too).
I used to work in support for pen tablets, wouldnt believe how many of these got used as umberalas when it rained. My tip used to be to stick it in the airing cupboard over night. Fixed quiet a few this way.

Good luck capt'n

testarossa said:
...and washed it ...
Click to expand...
Click to collapse
hi, thats your biggest prob. because usealy washing means using washingpowder or similar. all these things are pretty good in, making new (unwanted) connections on your circucit board.
so normaly your first step has to be, to dip your device into distilled water, and clean it that way. then start drying it the way you have done already. another thing is the display of the hd2 that realy scares fluids of any kind. anyhow i wish good luck to you in recovering your device.
regards mad

Thanks for the tip Mad,
I did consider the distilled water wash off but when I recovered the device it didn't seem too wet. There was hardly any visible water under the battery or screen probably as it was in its case, which is quite a tight fit and fairly waterproof (besides the opening at the top). The water seemed mostly superficial although I'm taking every caution on the drying, I have even bought some desiccant from a photography shop. Hopefully putting this in a sealed container with the device may draw out any remaining water.

HD2 in Washing Machine(Very Desperate!...Please Help!!!)

Hi guys,
i accidentally left my HTC HD2 in my jeans,which i put in my washing machine.It spent 15 mins on full cycle,after which i managed to figure out my disastrous blunder and pull my HD2 and its batt out. Im extremely desperate to restore life back into my phone.I know HTC will not repair it since all 3 water indicators are pink. From a few online tips, ive taken apart the housing and the main LCM Module. I have placed these two parts in a container of rice. I have not stripped it to the bare parts as i fear i might ruin it further. Moreover, i have not submerged it in alcohol yet. the only thing ive done is flush out the soap with water(did that only for abt 10 secs though...is it enough?) and put it in rice. Its been 2 hours since ive put in in the rice. Im going to leave it in the rice for abt 2-3 days before turning it on(hopefully it does...).I really need help fast guys. Should i use alcohol NOW before putting in rice?...Should i strip it to the bare essentials?...Should i use a vacuum cleaner?...if anyone can help,please do.Im really desperate and worried here.I really love my phone...and please do not ask me why i did this effing mistake...im still hating myself more than ever in my life for leaving my HD2 in my jeans.tks alot for your time and i look forward to your suggestions.tks again.

PS:Also, after i pulled my phone out,there didnt seem to be any patches or bubbles of water under the screen.Does that mean the whole screen is flooded or no water went inside?...And i do see water inside the camera.So is the camera dead forever?tks

Well,
i once found a Nokia without a battery in a roadside-stream of water... after drying and powering it on it worked flawless...
the real thing you have to worry about will be the water in the cam module. i have no clue as to how get it out. i once had water in the speaker of a very expensive babysitter-device. i never got it out. never. it stayed in there for a year or more. it was toilet water. very nice.
what happens to your leo when it is in contact with water while the battery is connected? do you know that?
well, if not, this is what i know: the electrical current will eventually short some circuits and thus might break them. if you are lucky the shorts will not break anything. if you are not lucky, something will be f****.
then, the energy, metal and water will lead to some "galvanizing" effect i have observed before, meaning, some circuits on the board may build some micro-connections with a whitish coating. what exactly happens there is beyond my knowledge. i have seen it on some devices which had been exposed to water and energy for a while. i could still fix them by scraping (yes, indeed) that off with a micro screw driver, being extremely careful not to harm any print circuit or smd-parts. that is a tough nut to achieve, for real. its not easy.
I am unsure, how the CPU is soldered onto the mainboard. there is a guy here who created some heatsink for those who had broken solderpoints and heat problems. he had said that, if you want to take off the chip you need break it because there is some epoxy around it. that would mean its connections (the little ball solderings) are waterproof. that would already mean you only have to spend attention to the surroundings. that is very relieving.
you might want to check the Internet for a replacement camera module if you don't figure out how to get the water out.
Make sure you keep your impatience under control and don't power on the device with the water still in the cam. it will do damage. the cam has electrical connections too, remember.
If i was in your situation i would assume the phone lost and use it to experiment a little. this will eventually help people here.
what i would do is the following: disassemble completely.
take all parts that can withstand a certain amount of heat and put it in an oven.
power on the oven with not more than 40 degrees Celsius. make sure not to put it under more heat-stress as it will loosen the solderpoints at about 60 degrees i think, maybe even at lower degrees. i am unsure.
warm it up for a while so that excess water dries away fast.
then check the mainboard and other parts for hidden spaces where water could have remained unseen (e.g. the camera).
then check for the witish coating, some hard to see, nearly transparent layers of water and/or soap residue. i am nearly sure that this witish coating i once observed came from high chalk (calcicated) water. this would be removable physically (scraping) or with citric acid and a soft cloth.
now, what to do with the screen? well, unsure here. check for water. if you think its very dry just leave it and connect it.
if it contains water i would probabyl also just try to let it dry. i cannot really advise here since i have not disassembled the hd2 yet.
i only know that replacement screens are not too expensive. you should possibly buy a new one rather then risking to further damage the phone with invisible shorts.
i need to cook for my wife now, hope i could give you some input mate.
good luck with your device. bad story man. bad story...

try to put for 24h into an ermetic box (closed), with salt in lower part and rice on the upper part (1/4 salt, 1/4 rice, phone, 1/4 empty) and close the box
this method can remove the major part of umidity
you can try for 3/4 days replacing salt and rice every day and cleaning the ermetic box
you can try too with a little oven for 10/15/20 minutes (max 60° Celsius and without battery of course) but i think that salt and rice is a better method
of course if you're able to open the HD2 (i done it 2 times and it's not so easy), you can use an alcoholic solution to clean chips and remove oxide (i use a Flux NO CLEAN)
DO NOT POWER ON PHONE UNTIL IT'S NOT FULLY DRY

Update
Hi,
my phone seems dry now(after 2 days of drying).I have not disassembled it completely though. The LCM module doesnt show any signs of corrosion,A few contacts and wires look okay.Not sure of the condition inside the module. Before waiting it out for another day or two, can i ask if i can use denatured alcohol to flush out any impurities or residue left by the laundry soap? Will it do any good or will it do any harm? cus im worried the alcohol might wet the phone again,now that it is dry,or maybe spoil some components. Also,may i ask if any data loss on the ROM or any damage to the cpu is likely?Tks alot.

I dropped a old cell phone in water and this was the guide i used to bring it back to life...well most of that guide anyway as well as a few other notes I picked up.
1st.) you should never try and turn the phone on intill it has had time to dry, (48 hours min)
2nd.) take apart as carefully and best you can..so that you uncover as much of the phone as you can
3rd.) dont lay the phone flat. stand it inside a cup and pour rice over it till it covers it.
I had to let my phone sit for almost a week and tried it after two days and every day after that. On the third day it turned on but still acted really odd, with each day it acted better and better. finally after six days it was back to its old self.
Please also know to not use a heat source like an over, microwave or hair dryer. If you do use a hair dryer ONLY use the "cool" setting. Hot air can make it more difficult for you to get it back on its feet. You can use rubbing alcohol to try and clean up any residue left behind by the laundry soap. I've seen sites say to submerge your phone in alcohol but i would suggest to use a q-tip and wipe the inside clean as best as you can. Make sure you do this well, the alcohol will not harm the phone farther but its the minerals or other deposits from the detergent that will.
If its available, you should use an alcohol concentration of 95% rather than rubbing alcohol that usually contains only 70%.
I hope this helps you as it helped me. I was lost when it happened and didn't know what to do. I pieced together this method from different instructions found online and it worked for me perfect. If all else fails you can call t-mobile and do whats called an out of warranty exchange. Each phone will have a different out of warranty exchange price but I had to do this once with a old phone I had and at the time it was only $100 for that model phone (htc mt3gs). It could be much more, like i said it all depends on the phone.

htccraze said:
I dropped a old cell phone in water and this was the guide i used to bring it back to life...well most of that guide anyway as well as a few other notes I picked up.
1st.) you should never try and turn the phone on intill it has had time to dry, (48 hours min)
2nd.) take apart as carefully and best you can..so that you uncover as much of the phone as you can
3rd.) dont lay the phone flat. stand it inside a cup and pour rice over it till it covers it.
I had to let my phone sit for almost a week and tried it after two days and every day after that. On the third day it turned on but still acted really odd, with each day it acted better and better. finally after six days it was back to its old self.
Please also know to not use a heat source like an over, microwave or hair dryer. If you do use a hair dryer ONLY use the "cool" setting. Hot air can make it more difficult for you to get it back on its feet. You can use rubbing alcohol to try and clean up any residue left behind by the laundry soap. I've seen sites say to submerge your phone in alcohol but i would suggest to use a q-tip and wipe the inside clean as best as you can. Make sure you do this well, the alcohol will not harm the phone farther but its the minerals or other deposits from the detergent that will.
If its available, you should use an alcohol concentration of 95% rather than rubbing alcohol that usually contains only 70%.
I hope this helps you as it helped me. I was lost when it happened and didn't know what to do. I pieced together this method from different instructions found online and it worked for me perfect. If all else fails you can call t-mobile and do whats called an out of warranty exchange. Each phone will have a different out of warranty exchange price but I had to do this once with a old phone I had and at the time it was only $100 for that model phone (htc mt3gs). It could be much more, like i said it all depends on the phone.
Click to expand...
Click to collapse
thanks alot for the detailed post.I will definitely follow all the instructions in the above posts.I have already done most of them.I just have to clean my phone with the alcohol. Regarding the warranty exchange, there are many problems.Firstly,im not using T-Mobile,im actually in Singapore and my operator did provide a 1 year warranty,but sadly the warranty expired 2 months ago.Moreover,all the 3 water indicators and blazing red,and while unscrewing the modules,the 'warranty void' sticker was also torn through...so yep,im left with myself and the help of the wonderful members here.tks alot for your help so far.ill report back in 2 days time,when i power up my phone.

The phone that I sent back was the phone that had water damage. Four months after I took mine for a swim my charger port broke. I told them that the phone works fine but it does have water damage. I'm not sure why they didn't charge me the $100 they said because my water damage indicators showed bright pink also, still I was glad they didn't. Since your not through t-mobile that wouldn't work for you though.
If this comes to this, fingers crossed it don't but I have seen some with water damage sell on eBay around $90-$125. You might be able to sell it and then put an additional $30 to it to buy one that's in good working order, after all I bought mine on there for $120.
Sent from my HTC Leo using XDA App

htccraze said:
The phone that I sent back was the phone that had water damage. Four months after I took mine for a swim my charger port broke. I told them that the phone works fine but it does have water damage. I'm not sure why they didn't charge me the $100 they said because my water damage indicators showed bright pink also, still I was glad they didn't. Since your not through t-mobile that wouldn't work for you though.
If this comes to this, fingers crossed it don't but I have seen some with water damage sell on eBay around $90-$125. You might be able to sell it and then put an additional $30 to it to buy one that's in good working order, after all I bought mine on there for $120.
Sent from my HTC Leo using XDA App
Click to expand...
Click to collapse
alright dude...but you mean your HD2 went for a swim? So did it work after that or was the broken charger port the only damage?...and regarding the eBay sales,i dont mind if i can get a good price,but i also need to buy another used HD2(preferably an unlocked T-Mobile one)..but lets just hope i dont go there...i want my phone to come back to life and wreck havoc on the iPhones and LGs like before

Yea after I did the above mentioned steps it work just fine. Then after a few months the charger port stopped working. It getting wet didn't have anything to do with the charger port malfunctioning.
Sent from my HTC HD2 using XDA App

htccraze said:
Yea after I did the above mentioned steps it work just fine. Then after a few months the charger port stopped working. It getting wet didn't have anything to do with the charger port malfunctioning.
Sent from my HTC HD2 using XDA App
Click to expand...
Click to collapse
Wow...thats reassuring news.tks

Update
Hi,
i am very pleased to say that my HTC HD2 is back alive and kicking. I followed all the useful steps provided by the very helpful members here and its working well. A few niggles of course, include a few patches of slight texture variation at the top of the screen if tilted about 150 degrees,but it is very hard to see otherwise,so no worries. Secondly, the mic is dead since no one can hear me on the other side. Other than everything is perfectly fine!...didnt expect such a recovery after that washing machine incident. So, thanks alot for your help and also thanks alot to HTC for making a good phone!..now,a small question.any ideas on where i can buy the mic module separately? tks alot

I would look on ebay. There is also several repair shops you might have some luck contacting. Here in the US there is a company call cellphone CPR or something along those lines that could probably help find and install the mic for you.
Sent from my HTC HD2 using XDA Premium App

htccraze said:
I would look` on ebay. There is also several repair shops you might have some luck contacting. Here in the US there is a company call cellphone CPR or something along those lines that could probably help find and install the mic for you.
Sent from my HTC HD2 using XDA Premium App
Click to expand...
Click to collapse
That's the thing.here in Singapore,most of the repair shops fear to dissassemble the phone and repair the components.those shops that do are not well established,so I wouldn't really trust them on my phone.my best bet is to send it to HTC,but I need to order the warranty and water indicator stickers from eBay,else they wont repair it.and I've checked eBay,they don't sell the Mic on its own.I suspect its a whole module by itself,but I don't mind soldering a new Michael myself.just can't find one.

It's a difficult job as the microphone is assembled to the main board found at the base of the unit.
This entire mainboard would have to be replaced and it houses the Qualcomm CPU and other items.
If you do dissemble there is a rubber black protector on it. Try removing it and cleaning it. Perhaps some dirt or something got in there and has blocked the microphone function.
Good luck...

xlr8me said:
It's a difficult job as the microphone is assembled to the main board found at the base of the unit.
This entire mainboard would have to be replaced and it houses the Qualcomm CPU and other items.
If you do dissemble there is a rubber black protector on it. Try removing it and cleaning it. Perhaps some dirt or something got in there and has blocked the microphone function.
Good luck...
Click to expand...
Click to collapse
if theres some dirt, theres gotta be at least some sort of noise audible to the person on the other side...i suspect the whole mic to be broken.anyway, cant expect all to be well after a ride through the washing machine haha...ill ring HTC and ask for the repair cost.doubt it would be anywhere near affordable though...

Well, i'm following this with great interest. I am very happy to hear how good the recovery went.
Kawshigan, please update the thread once you know what htc said. I'd be interested to hear too.
Thanks
Sent from my HTC HD2 using XDA App

I had ordered the HTC water damage stickers and the little void stickers for the screws on the back off ebay.
I know its not ethical but i just couldn't afford what HTC wanted to repair the phone ($185) so i got it back and
sent it to T-mobile instead. HTC told me if they find water damage on the motherboard that it voids the warranty
as well as if the stickers are red/pink. I don't know what they can trace on the motherboard or if T-Mobile is the
same but i didnt have a problem returning it to them. I was never charged the $100 T-Mobile said it would
be for a out of warranty exhange either.

kawshigan said:
That's the thing.here in Singapore,most of the repair shops fear to dissassemble the phone and repair the components.those shops that do are not well established,so I wouldn't really trust them on my phone.my best bet is to send it to HTC,but I need to order the warranty and water indicator stickers from eBay,else they wont repair it.and I've checked eBay,they don't sell the Mic on its own.I suspect its a whole module by itself,but I don't mind soldering a new Michael myself.just can't find one.
Click to expand...
Click to collapse
It's not a module, it's just the mic itself, but you need some skills to desolder and solder it back on motherboard.
If you have no other solution, PM me your adress and I'll send you one.
---------- Post added at 09:59 AM ---------- Previous post was at 09:55 AM ----------
xlr8me said:
It's a difficult job as the microphone is assembled to the main board found at the base of the unit.
Click to expand...
Click to collapse
Kind of true, but not for a skilled service guy (a 15 minutes job)!
xlr8me said:
This entire mainboard would have to be replaced and it houses the Qualcomm CPU and other items.
Click to expand...
Click to collapse
Totally false!

Phone fell in water

Still works but the screen is foggy and flickers alot.
A friend of mine was telling me that something in the batter triggers and sprint can tell if it had water damage or not. How can i tell and look for that?
I also want to take it in but dont want sprint finding out about the water damage. Is there a loophole?
Shifted from my EVO

Well first things first. Turn it off, pull the battery. Do not try to restart it. You have several choices to dry it out. One really and proven one is rice. Fill a container half way with rice. Then stick your phone in the rice with the battery out, and the cover off. Push it down into the rice, and let it stay there for at least two days in a warm dry place. The other was actually used by a member here on XDA. He used is a Dehydrator. Not sure of the details, but it definately worked. I'd say set it on low and leave it there for at least 24hrs. Sprint can tell if the phone has been dropped in water by checking the water damage indicators. On the phone itself, and the battery. They're Red checkered squares. They turn bright Red when dropped in water. Although it has been proven they're not very reliable.

^^ is correct about the indicator on the battery. Its a little sticker and i always pull it off and take it to them. Once they asked me about the sticker and i just told them i have no idea what your talking about and that i didn't know about any sticker. Playing dumb helps

Take battery out....Stick it in oven on warm heat...take it out after 10 minutes to let it cool down.....repeat like 4 times.....
Sounds freaky but i fixed an iPod Touch and a Droid X with this method

Thanks for the replies guys. I ended up using a hair dryer on heat. It's not that bad of a condition. Everything seems to work properly (so far). This would happen when a ICS beta ROM comes to our phones... -_-

is there any other indications that sprint would be able to tell if it had water damage?

Enraged21 said:
is there any other indications that sprint would be able to tell if it had water damage?
Click to expand...
Click to collapse
Nope, unless there is still water in it when you take it there, oh and don't use a hair dryer, all that does is "push" water in deeper through all the electrical wiring and circuits, plus it can melt parts of the device
Personal expierence lol

notsointeresting said:
Nope, unless there is still water in it when you take it there, oh and don't use a hair dryer, all that does is "push" water in deeper through all the electrical wiring and circuits, plus it can melt parts of the device
Personal expierence lol
Click to expand...
Click to collapse
+1 to not using the hairdryer . It will not work as well as you think. There's a good chance that you still have moisture in the device.

See I wouldn't have known that lol. Thankss!

Why we're here.