Database Users

[Q] Not able to turn off reactivation lock

Hi!
For some strange reason, after flashing a rom, I can't turn off the reactivation lock of my phone. I uncheck it, but when I enter download or recovery mode, it is still turned on..
Anyone faced something like that? Any suggestion would be fine.
Thanks and regards!
Sent from my SM-N9005 using XDA Premium 4 mobile app

It occurs toghether with a boot loop problem, such as described in other thread on this forum..maybe they are related?
Regards!

empat said:
Hi!
For some strange reason, after flashing a rom, I can't turn off the reactivation lock of my phone. I uncheck it, but when I enter download or recovery mode, it is still turned on..
Anyone faced something like that? Any suggestion would be fine.
Thanks and regards!
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Try a factory reset

jaythenut said:
Try a factory reset
Click to expand...
Click to collapse
Thank you for your atention. After many attempts, I finally managed to uncheck the reactivation lock, problem solved. I still have this boot loop bug reported on this forum, but this is anothe issue...
Regards!

empat said:
Thank you for your atention. After many attempts, I finally managed to uncheck the reactivation lock, problem solved. I still have this boot loop bug reported on this forum, but this is anothe issue...
Regards!
Click to expand...
Click to collapse
How did you solve it?

empat said:
Thank you for your atention. After many attempts, I finally managed to uncheck the reactivation lock, problem solved. I still have this boot loop bug reported on this forum, but this is anothe issue...
Regards!
Click to expand...
Click to collapse
me too.I have the same problems as you did. Reactivation lock on. always boot loop. HOW to lock off

I had a similar issue. I can't remember exactly how I got there, but I had the boot loops and wasn't able to flash anything via Odin/twrp. The way I solved it was by flashing a stock rom through Odin (equivalent to my build number not a newer one as that wouldn't flash either)
Sent from my SM-N9005 using XDA Premium 4 mobile app

hi .. i have the same issue. is there a way to disable reactivation lock without flashing a new rom? i just want to enter the recovery mode

Same Problem
empat said:
It occurs toghether with a boot loop problem, such as described in other thread on this forum..maybe they are related?
Regards!
Click to expand...
Click to collapse
I am having the same problem and in the boot loop problem. How to resolve this issue?
Which is the other thread on this forum where this is discussed? let me know please.

sshamim said:
I am having the same problem and in the boot loop problem. How to resolve this issue?
Which is the other thread on this forum where this is discussed? let me know please.
Click to expand...
Click to collapse
Hey i had the same problem and solved it. I have tried many things like reflashing recovery and afther that reflashing root and those went failed.
-->I was unable to do factory default.
-->reactivation lock was unchecked but was strangly still active
-->I also tried reflashing the stock firmware from
HTML:
www.sammobile.com/firmwares/
and strangly enough this one completed 100% and it solved my problem with reactivation lock.

so the only way to solve this issues is to flash the stock rom ?

Me too with lollipop
Hi I'm ressurecting this subject because I just have the problem and i'm not able to install another recovery or root my device. Even installing a stock rom fom Sammobile doesn't solve the problem :crying:
Every time i uncheck lock reactivation button it steels activate
I'm using lollipop BNL9 stock rom
Thanks for help

azerty-666 said:
Hi I'm ressurecting this subject because I just have the problem and i'm not able to install another recovery or root my device. Even installing a stock rom fom Sammobile doesn't solve the problem :crying:
Every time i uncheck lock reactivation button it steels activate
I'm using lollipop BNL9 stock rom
Thanks for help
Click to expand...
Click to collapse
This exact thing is happening to my galaxy s5 running lollipop firmware. I cannot unchecked the reactivation lock in security, even with the correct password. I can't flash custom recovery or root cause reactivation lock always enables Odin to fail! Did you find any solutions?

At last
dbowmanda115 said:
This exact thing is happening to my galaxy s5 running lollipop firmware. I cannot unchecked the reactivation lock in security, even with the correct password. I can't flash custom recovery or root cause reactivation lock always enables Odin to fail! Did you find any solutions?
Click to expand...
Click to collapse
Yes at last I called Samsung support to get help and and athe solution may be problematic for some people. In fact you need to suppress your Samsung Service account at http://account.samsung.com :crying: , after that reboot your phone and that's it. You can now check in download mode that reactivation lock is now :fingers-crossed: . When you do that you will loss all apps you buy through Galaxy Apps and nedd to eventually recreate a new account,if needed.

azerty-666 said:
Yes at last I called Samsung support to get help and and athe solution may be problematic for some people. In fact you need to suppress your Samsung Service account at http://account.samsung.com :crying: , after that reboot your phone and that's it. You can now check in download mode that reactivation lock is now :fingers-crossed: . When you do that you will loss all apps you buy through Galaxy Apps and nedd to eventually recreate a new account,if needed.
Click to expand...
Click to collapse
Thanks for your help! I didn't read this until after I tried another solution. I flashed stock 4.4.2 and I could uncheck without any hassle. It seems Lollipop was the problem.

Hey.
Having the same problem here. What do you mean with "suppress your Samsung Service account"? Delete the account?

azerty-666 said:
Yes at last I called Samsung support to get help and and athe solution may be problematic for some people. In fact you need to suppress your Samsung Service account at http://account.samsung.com :crying: , after that reboot your phone and that's it. You can now check in download mode that reactivation lock is now :fingers-crossed: . When you do that you will loss all apps you buy through Galaxy Apps and nedd to eventually recreate a new account,if needed.
Click to expand...
Click to collapse
by "suppressing" the account, do you mean deleting the samsung account? because i dont see any other option there.
i dont want to lose my data and apps, so a factory reset is out of option.

Infortunately yes. You must delete your Samsung account

azerty-666 said:
Infortunately yes. You must delete your Samsung account
Click to expand...
Click to collapse
Thanks buddy.. Just one more question.. deleting the account wont affect anything else than the paid galaxy apps.. right? i mean, will it interfere with other phone functionalities or not?
Edit: I just deleted my samsung account online and restarted my phone. Still unable to uncheck the reactivation lock. any ideas?
Edit: I had to factory reset my phone from the stock recovery. When it booted it asked for samsung account password, I clicked on forgot password, created a new password from my laptop and used that to login to the samsung account. After that I was unable to uncheck the reactivation lock. Downside is that I had to lose my data, I could get my apps back from the google account.

I think the account is not deleted because I had exactly the same symptoms before deleting my account.
Did you follow my link on the previous messages?

HELP my N9005 bugs after I flash stock firmware

DAY 1: My phone bootloops when i flashed a modem. So I flashed a firmware base on my country (Philippines N9005XXUEND6). I used odin 3.09 for flashing, did check the FRESET TIME, AUTOREBOOT, AP BOX and BOOTLOADER UPDATE.. It was successful but on the homescreen, "setup wizard has stopped" flashes on screen so I factory reset via stock recovery, then it runs ok.. Set up is done,. But another problems are:
1. entering camera, it shows black screen then says "warning: camera failed".
2. entering the phone dialler it takes seconds to respond
3. music is freezes
4. unlocking the phone it takes seconds to open
5.wakelock takes seconds also to respond
6. no sound
N9005XXUEND6 is the firmware I flashed.
DAY 2: I flashed a different firmwares XXUEND5, XXUENB4, but i notice that i after flashing, no setup wizard in the homescreen. It is the same settings,wallpaper and i have the messages and conversations in my inbox. It looks like the firmware didnt update but i look up in the baseband and build version it does change.. A friend of mind says that after flashing a firmware setup wizard must pop on the screen but mine doesnt.HELP ME MASTERS.. Im losing hope..
I cant figure out the problem, my drivers is installed, i have the firmwares, odin 3.09, and all required tools for flashing
please help me masters.. I did trying reflash the firware and do the reset, the problem persist.. thanks in advance

I have a similar problem, but I think yours is much more simpler hopefully
You find the data unchanged because you didn't do a factory reset
To do so, turn off your phone then open recovery mode by pressing VOLUME+, HOME & POWER buttons together until it opens
Choose Wipe Data/ Factory Reset --> Yes
then reboot your phone
My phone turned out to have a RAM problem and still haven't fixed it, it will cost me a lot especially that I voided my warranty because I rooted the phone

The same problem exactly!!! And I do all reset severel times! Help us!!!

Garri1980 said:
The same problem exactly!!! And I do all reset severel times! Help us!!!
Click to expand...
Click to collapse
If you could fix it don't forget to tell us about it
BTW I found a post online that says the problem could be due to separated camera from the motherboard
So if you don't have warranty as myself you should get it to maintenance service and tell them to check the camera

moustafaatchy said:
I have a similar problem, but I think yours is much more simpler hopefully
You find the data unchanged because you didn't do a factory reset
To do so, turn off your phone then open recovery mode by pressing VOLUME+, HOME & POWER buttons together until it opens
Choose Wipe Data/ Factory Reset --> Yes
then reboot your phone
My phone turned out to have a RAM problem and still haven't fixed it, it will cost me a lot especially that I voided my warranty because I rooted the phone
Click to expand...
Click to collapse
-i did that also sir but the problem persist..

moustafaatchy said:
If you could fix it don't forget to tell us about it
BTW I found a post online that says the problem could be due to separated camera from the motherboard
So if you don't have warranty as myself you should get it to maintenance service and tell them to check the camera
Click to expand...
Click to collapse
- Sir before i flash the modem, the phone works flawlessly but when it bootloops and i flash a stock firmware the other day the problem began to appear..

ian_drimworld73 said:
- Sir before i flash the modem, the phone works flawlessly but when it bootloops and i flash a stock firmware the other day the problem began to appear..
Click to expand...
Click to collapse
What is your Knox Warranty Void status ?
if it's still 0x0, you should send it to Samsung service

moustafaatchy said:
What is your Knox Warranty Void status ?
if it's still 0x0, you should send it to Samsung service
Click to expand...
Click to collapse
-0x1

ian_drimworld73 said:
-0x1
Click to expand...
Click to collapse
Then I guess your problem is like mine .. it could be hardware related :\
After I installed this ROM I found the camera working but not video camera and still can't play videos but there are no hangs
It still has problems but it sort of confirmed that I have a hardware problem
You need to be rooted
It's an AOSP ROM without Samsung Touchwiz ..
http://downloadandroidrom.com/file/...esurrection_Remix_KK_v5.0.9-20140416-hlte.zip
http://mirror41.downloadandroidrom....ock-4.4.2-20140207-signed.zip?token=866958839
Boot into Recovery .. Do a Factory Reset .. then flash the ROM then the gapps

moustafaatchy said:
Then I guess your problem is like mine .. it could be hardware related :\
After I installed this ROM I found the camera working but not video camera and still can't play videos but there are no hangs
It still has problems but it sort of confirmed that I have a hardware problem
You need to be rooted
It's an AOSP ROM without Samsung Touchwiz ..
http://downloadandroidrom.com/file/...esurrection_Remix_KK_v5.0.9-20140416-hlte.zip
http://mirror41.downloadandroidrom....ock-4.4.2-20140207-signed.zip?token=866958839
Boot into Recovery .. Do a Factory Reset .. then flash the ROM then the gapps
Click to expand...
Click to collapse
-thanks for the info sir.. but i guess its not hardware because i handle the phone carefully and it does not drop on the floor. I will thanks

-go to recovery, wipe data
- go to download mode, reflash via odin
reboot

arinsms said:
-go to recovery, wipe data
- go to download mode, reflash via odin
reboot
Click to expand...
Click to collapse
-I did that several times sir. still no luck

Hey, did you burn plywood the correct version of rum for your device? Moreover, you must make fool wipe, what version you had before making the root? That if there is a 4.3 to try to go back to 4.4.2
Sorry for bed English
Sent from my SM-N900 using XDA Free mobile app

ian_drimworld73 said:
-thanks for the info sir.. but i guess its not hardware because i handle the phone carefully and it does not drop on the floor. I will thanks
Click to expand...
Click to collapse
You said you tried updating the firmware of your region and the problem persists .. You should let someone flash the software using a BOX (not just using odin) (preferably go to Samsung)
if it's not solved then it's most probably a hardware problem .. I didn't drop my phone either but that's not necessary

Same problems with my n9005
ian_drimworld73 said:
DAY 1: My phone bootloops when i flashed a modem. So I flashed a firmware base on my country (Philippines N9005XXUEND6). I used odin 3.09 for flashing, did check the FRESET TIME, AUTOREBOOT, AP BOX and BOOTLOADER UPDATE.. It was successful but on the homescreen, "setup wizard has stopped" flashes on screen so I factory reset via stock recovery, then it runs ok.. Set up is done,. But another problems are:
1. entering camera, it shows black screen then says "warning: camera failed".
2. entering the phone dialler it takes seconds to respond
3. music is freezes
4. unlocking the phone it takes seconds to open
5.wakelock takes seconds also to respond
6. no sound
N9005XXUEND6 is the firmware I flashed.
DAY 2: I flashed a different firmwares XXUEND5, XXUENB4, but i notice that i after flashing, no setup wizard in the homescreen. It is the same settings,wallpaper and i have the messages and conversations in my inbox. It looks like the firmware didnt update but i look up in the baseband and build version it does change.. A friend of mind says that after flashing a firmware setup wizard must pop on the screen but mine doesnt.HELP ME MASTERS.. Im losing hope..
I cant figure out the problem, my drivers is installed, i have the firmwares, odin 3.09, and all required tools for flashing
please help me masters.. I did trying reflash the firware and do the reset, the problem persist.. thanks in advance
Click to expand...
Click to collapse
Hello guys what is described up is happening same to me ... tryied to update firmware from sammobile with a stock firmware Vodafone Romania and Odin show me some new lines when it updates like NON NHUL and a TGZ ZT etc ... suddenly failed to update .. and the phone freezed ... messagge was FAILED to update .. I did a restart and the two comps showed and the text : failed to upgrade firmware etc etc ... try use emergency firmware update trough kies ... restarted V Down +home +power : ) tryied to reinstal my fisrt NC2 Poland firmware succeded but
1. no sound
no camera
no music I guess That is a problem with the new Firmware ?Q? Probably we can ask MR. Chainfire or someone hwo knows ? I tryied all things ... but nothing happened even to restore data from kies /backup/trough Odin reflash old backup with TRP/CWM.
ANY ADVISE ? Never download even from sammobile or sammupdate if they say is ok if you never saw someone hwo succes
NEWS : I've noticed that suddenly when try to update again my Note3 shows only one language Chinese , probably becouse this new update NF at the end is for chinese exinos ????
1.Tryied to install CM last nightlies ...now the device work lmost 90%.
Bugs : No sound yet ...but i can acces settings sounds
E-mail has stoped
When i receive a call the phone shows answer/reject mode ..when i answer the phone become black screen amd keep vibrate.
Trying to call ...the phone call wizard has stoped wait/stop.
Things solved : Again can send and receive sms/mms
Camera works again and flashes
Sec android wizard works ...
Pit file euro open worked. I'm still having problems .
I checked. Again to see ...i tryied to install a singapore firmware nf6 I guess that was the problem.

solved mine
pisicutumic said:
Hello guys what is described up is happening same to me ... tryied to update firmware from sammobile with a stock firmware Vodafone Romania and Odin show me some new lines when it updates like NON NHUL and a TGZ ZT etc ... suddenly failed to update .. and the phone freezed ... messagge was FAILED to update .. I did a restart and the two comps showed and the text : failed to upgrade firmware etc etc ... try use emergency firmware update trough kies ... restarted V Down +home +power : ) tryied to reinstal my fisrt NC2 Poland firmware succeded but
1. no sound
no camera
no music I guess That is a problem with the new Firmware ?Q? Probably we can ask MR. Chainfire or someone hwo knows ? I tryied all things ... but nothing happened even to restore data from kies /backup/trough Odin reflash old backup with TRP/CWM.
ANY ADVISE ? Never download even from sammobile or sammupdate if they say is ok if you never saw someone hwo succes
NEWS : I've noticed that suddenly when try to update again my Note3 shows only one language Chinese , probably becouse this new update NF at the end is for chinese exinos ????
1.Tryied to install CM last nightlies ...now the device work lmost 90%.
Bugs : No sound yet ...but i can acces settings sounds
E-mail has stoped
When i receive a call the phone shows answer/reject mode ..when i answer the phone become black screen amd keep vibrate.
Trying to call ...the phone call wizard has stoped wait/stop.
Things solved : Again can send and receive sms/mms
Camera works again and flashes
Sec android wizard works ...
Pit file euro open worked. I'm still having problems .
I checked. Again to see ...i tryied to install a singapore firmware nf6 I guess that was the problem.
Click to expand...
Click to collapse
-bro my note3 is back.. just flash the singapore latest firmware at flash it via odin your problem will be solved! Godbless

NEWS
ian_drimworld73 said:
-bro my note3 is back.. just flash the singapore latest firmware at flash it via odin your problem will be solved! Godbless
Click to expand...
Click to collapse
I saw now the CSC is XSP this is the only prb but also is csc free no bloatware.also you can root back again and you can restore your old settings except :
1. CSC settings and APP settings that camed with your original firmware
2. when insert your sim back you will be notified to update internet settings to your provider ( for me Vodafone RO) , you can change them back to google.com . is ok THX for your apreciation.

[Q] My NOTE 3 does not sign in

Hello.
I have a Galaxy Note 3 SM-N9005 LTE and rooted it. I saw a thread how to get the Galaxy S5 Settings list view. I downloaded the SecSettings.apk for the Galaxy Note 3. I installed it into system/priv-app and gave it the correct properties. Then I deleted the old SecSystem.apk and odex and rebooted my phone. Just so that you know, I have a handwriting protection for security which was preinstalled from Samsung. After turning it on again everything looked normal. As I am about to sign in with my handwriting My Phone does not log in. If i try to put in the pin, no keyboard pops up to put it in. Only Google speach recognition opens and it loads and loads and loads. I can not use my phone to change anything, because I can not log in. My phone is not turned in to debugging mode and first it says settings stopped and then it says android.phone stopped and then it says systemui.xxxx stopped. For a second i can then see my homescreen. Then it locks again. I have important pictures I dont want to loose. How can I save them before flashing my phone with odin and wiping everything? What can I do(anything)? Can I put a new rom on there without loosing any data or how do the tools work on kies. My phone is locked and i wont be able to unlock it. Reasons are given. I am about to cry. I dont have enough money to buy another one and I dont want to loose my pictures. PLEASE HELP. URGENT
PS: Ask me any question if it helps you to solve my problem

Flash offical firmware. It will not wipe internal memory unless it stuck at samsung boot logo where you need to do factory reset from recovery. Or flash a custom rom

Rosli59564 said:
Flash offical firmware. It will not wipe internal memory unless it stuck at samsung boot logo where you need to do factory reset from recovery. Or flash a custom rom
Click to expand...
Click to collapse
Will I not loos any data? I am German and still a student. Can you tell me how to install an official firmware. Dont forget I cant check the USB debugging mode cause I cant unlock my phone. Does it work with Odin?
Thanks:good:

Brick Please help

Hello I have a very big problem
My galaxy S5 is bricked, what I did is that a long time ago I set the reactivation lock on and that was just after I purchased the phone.
The phone was getting laggy and I decided to format it so I went into recovery and formatted the phone and after it was complete i rebooted , than I finished the set-up and came to my Samsung account and above it said that "This device is locked because of an abnormal factory reset." and after a couple of failed logins into my Samsung account I wanted to reset password but i do not remember the password for the email I used so now I'm stuck with a use less Samsung galaxy S5

Reset the password for e-mail

AlwaysAndroid said:
Reset the password for e-mail
Click to expand...
Click to collapse
I cannot because I don't remember the security question answer

the_ziom said:
Hello I have a very big problem
My galaxy S5 is bricked, what I did is that a long time ago I set the reactivation lock on and that was just after I purchased the phone.
The phone was getting laggy and I decided to format it so I went into recovery and formatted the phone and after it was complete i rebooted , than I finished the set-up and came to my Samsung account and above it said that "This device is locked because of an abnormal factory reset." and after a couple of failed logins into my Samsung account I wanted to reset password but i do not remember the password for the email I used so now I'm stuck with a use less Samsung galaxy S5
Click to expand...
Click to collapse
Install PHILZ and make a full wipe and reflash back to stock or flashing a MIUI ROM will do u good!

shazzy1 said:
Install PHILZ and make a full wipe and reflash back to stock or flashing a MIUI ROM will do u good!
Click to expand...
Click to collapse
Its OK now as I found a solution but thanks for help anyway
How to unlock samsung account free on any SAMSUNG DEVICES NEW METHOD! [reaktivation lock]

the_ziom said:
Its OK now as I found a solution but thanks for help anyway
How to unlock samsung account free on any SAMSUNG DEVICES NEW METHOD! [reaktivation lock]
Click to expand...
Click to collapse
Hit the thanks button mate!
You are welcome

my phone is locked - reactivation doesnt work

I deleted my samsung account because i was following a how to for deleting the reactivation lock but something went wrong and now i deleted my account and i have no acces anymore to my phone I did a factory reset and now i'm stuck on the screen where i put my samsung account details. Is there any way of activating the phone again or is the phone rerady for the garbage bin?

Make a new Samsung account, Flash a stock KitKat ROM, Factory reset, Enter the new Samsung account when asked to log in

*Detection* said:
Make a new Samsung account, Flash a stock KitKat ROM, Factory reset, Enter the new Samsung account when asked to log in
Click to expand...
Click to collapse
I tried that multiple times but it just doesnt work When i try to log in it says "processing failed"

i'm following this video
and when i'm have to click on the email, that you can see in the video on 3:51 nothing happens ... I don't get the following screen that says webpage not available is there another way around?

search google for frp reset.by otg you can do this.thanks

Arjunfire said:
search google for frp reset.by otg you can do this.thanks
Click to expand...
Click to collapse
Ok thanx, wil try that tomorrow when i bought a otg usb connector

Arjunfire said:
search google for frp reset.by otg you can do this.thanks
Click to expand...
Click to collapse
i bought myself a otg usb cable and tried this method
HTML:
guidebelajar.blogspot.be/2016/02/guide-to-bypass-samsung-account-.html
but when i am at step 20 i can't add a samsung account ... it just goes back to the screen where i can "add accounts" .... when i try to add a google account or another account there is no problem also i try to do factory reset in the setting menu on the phone and that also doesnt work ...

YEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEEES, i'm back in Finally, after three days of stressing the solution was the one in above that i posted the video from but i forgot that i have to downgrade to kitkat rom ... Did this and then tried again what's in the video above and now it's working back. First thing now is disable that f*cking reactivation lock thing

I said in my post to flash a KitKat ROM, you said you had tried many times already

*Detection* said:
I said in my post to flash a KitKat ROM, you said you had tried many times already
Click to expand...
Click to collapse
Yes i did. But every time when a method failed i flashed it back to the latest rom ... i have did this multiple time's, at the time that i was taking your advice, you can be 200% sure, it was with the KitKat rom