I update to the the latest firmware ( G935VVRS4APH1) and now my mobile hotspot does not work. I am not rooted or anything. I turn it on, it says checking subscription status, then says turning off mobile hotspot right away. Any ideas?
Have you subscribed to mobile hotspot?
I use FoxFi to use the hotspot app for free.
I'm pretty sure it's included - it only stopped working after the firmware update. I'll call Verizon if they have any ideas. I could reformat but I'd really rather not.
miketunes said:
I'm pretty sure it's included - it only stopped working after the firmware update. I'll call Verizon if they have any ideas. I could reformat but I'd really rather not.
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They will probably ask you to reset. I'm guessing you don't have unlimited data, they make me pay to use the hot spot.
miketunes said:
I update to the the latest firmware ( G935VVRS4APH1) and now my mobile hotspot does not work. I am not rooted or anything. I turn it on, it says checking subscription status, then says turning off mobile hotspot right away. Any ideas?
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Click to collapse
I'm having this issue as well after upgrading to the latest firmware. When I enable the hotspot, I get the same "checking subscription status" message, it turns off my wi-fi, then turns off the hotspot and gives me the "turning off hotspot" message. It also does NOT turn my wi-fi back on; I have to do that manually and sometimes multiple times to get it active.
I spent a while on the phone with Verizon yesterday trying to get it fixed, and in the end was told to do a full factory reset. I did that and had the hotspot working briefly, but then it stopped again. I sure hope there's another option for fixing this besides a full factory reset. It's painful reconfiguring my phone back to the way I like it.
---------- Post added at 01:38 AM ---------- Previous post was at 12:55 AM ----------
Well, believe it or not I think I've found the culprit. By default, both Wi-Fi and Bluetooth are enabled for scanning for nearby devices. On my phone, with Wi-Fi turned off, I could see the Wi-Fi icon flicker briefly each time a scan was performed, and I had a suspicion that it was triggering the hotspot to shut down. In the System Settings menu, when you select the "Wi-Fi" option, there's a link below the on/off switch that takes you to a menu where you can selectively enable Wi-Fi and Bluetooth for nearby scanning. When I disabled Wi-Fi, my hotspot feature started working properly and even automatically re-enabled Wi-Fi when I turned off the hotspot.
I can no longer get to the menu to re-enable Wi-Fi scanning, unfortunately, so I can't truly verify that it's the cause of the issue. But my phone is working normally now, so I'm happy.
EDIT: I've now spent a couple of hours with both Samsung and Verizon attempting to get them to reproduce the issue I'm having with the inability to get back to the menu where you can discretely control wi-fi and bluetooth scanning and they are apparently unequipped to do so. How these folks can support this phone without having one available to test with is beyond me. Well, actually, they're not doing a very good job supporting it, so I guess that just proves my point.
Your the man! It fix my phone. This is after I spent a useless hour on the phone with Verizon and they had me do a factory restore, which of course, did not fix it. Disabling WiFi scanning did it.
Related
My is stuck at scanning and never finishes. I've tried both the Vanilla and Sense Sky Raider ROMS, both have had the same problem. I tried to search the forum and found something similar but it was with Sky Raider 1.9. Anyone heard of this or seen this happening?
I have the 2.x radio installed, ran the Goodies from Koush.
Thank you,
Jesse
I have skyraider 2.2 and I don't have this problem. did you wipe data and clear cache before installing the ROM? Also, even if it is stuck on scanning, does it display any networks as being available?
It has my home network remembered and it will connect with that. I'm at work now and there is a wifi connection here. When i turn on wifi (widget or settings) it goes to scanning and never list any connections. I cleared cache and did a full wipe before installing. I'm gonna format back to stock and reload the whole thing again. I'll let you know.
I would strongly recommend trying elsewhere first before you go thru the hassle of wiping and reinstalling. some companies will not have their SSID broadcasted... there could be some issue with your employer's wifi network..
I would suggest you at least try it some where else like a starbucks or something before you conclude there is a problem with the rom.
Starbucks down the street, i'll try it. Thank you!
Question: On your incredible, when your wifi is turned on, whats the sequence it goes through, mine says "turning on..." then "Scanning..." it never gets passed scanning.
jessescfan said:
Question: On your incredible, when your wifi is turned on, whats the sequence it goes through, mine says "turning on..." then "Scanning..." it never gets passed scanning.
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Click to collapse
Usually, its turning on, scannning, obtaining ip address, and connected
-jd
When wifi is turned on (or toggled on and off).. I think by default the wifi is in scanning mode. .. which is why when you are get back to your house, it connects automatically. If there are no wifi networks available.. it may seem as being "stuck" in scanning.. but that I believe is a normal status when wifi is turned on.
I don't think it'll do a "scanning".. and then report back saying "no networks found"
People can confirm what I am saying here.
Well, this is gonna sound ridiculous.
So at work I was trying to connect to my buddies iPhone (jailbroken, he has wireless tethering) but the iPhone wireless tethering is Ad Hoc. I did a google search and noticed that android doesn't detect adhoc connections (?). I went to lunch and there was a hotel nearby. Turned on wifi and it detected the hotel. I guess I was just impatient.
Sorry about the trouble.
Thank you guys again.
Jesse
Edit: Before posting the original problem I didn't know the iPhone tether was Ad-Hoc. I thought it was a normal "infrastructure" connection. It wasn't until I used "Wifi Buddy" (from the market) that I realized I couldn't connect to Ad-Hoc connections.
well, I am glad you went about testing it further before wiping your phone
UPDATE: When comparing to my coworker's phone (who doesn't have this problem), we went through all settings/etc and matched them up exactly. The only major difference between our two phones was that I was running Launcher Pro. When I uninstalled it, this problem went away completely. HSPA+ did get activated in the Google Market, but it didn't hinder my browsing experience. Anyone else having this issue, are you running Launcher Pro? And if so, if you uninstall it, does it fix the problem?
I know that there is an ongoing issue that Motorola is looking into concerning HSPA+ data connectivity dropping out. This is not that issue.
Here's the scenario:
- Atrix 4G purchased on release date
- Using 4G SIM card
- No SIM unlocks
- Have 4Gig Tethering plan
- Set to AT&T US HSDPA APN (have tried AT&T US Tether and AT&T US wap.cingular)
- Connected to Wifi
- Issue occurred prior to rooting and after rooting.
- Issue has occurred since day 1 of using device.
Issue: Launching Google Market and browsing around will eventually start showing connection timeouts, typically after looking in a few app descriptions.
What I notice:
- When connected to wifi, the cell data connection gets turned off (i.e. the grey up/down arrows are no longer showing). I assume this is how it is supposed to work (since if on wifi, no need for cell data connection).
- When launching the Google Market application, and after browsing for a few seconds, I notice the cell data connection doing something (grey arrows come back, and then will briefly show black arrows, then back to grey).
- Once the issue occurs, I attempt to browse in Dolphin or even the XDA application, and it doesn't connect.
- Turning wifi off then back on fixes wifi until I try Google Market again.
- Turning cell data off allows Google Market to work fine with no issue.
Thoughts:
- It seems that when connected to wifi, the cell data connection should be getting overridden regardless.
- Somehow Google Market is causing the cell data connection to activate and messing up wifi
- This happened on a 3G SIM and a 4G SIM (so it doesn't seem like a connection problem, simply a software issue)
- I have a coworker who has an Atrix as well and does not have this problem when connected to wifi
- I have other devices connected to the same wifi without issue (thus not a wifi router issue)
Any and all help is truly appreciated and thank you in advance!
Nice first post and seems pretty accurate. I switched on airplane mode and then just enabled wifi to test this out and had a zen-like market experience. Not a single hang up. Hopefully this will help lead to a fix. Thanks.
Have you tried switching off your data connection before connecting to wifi?
I had a similar issue where my wifi would be on simultaneously with my data connection so I just hit airplane mode whil wifi was on that turned off both wifi and data then I re-enabled wifi (airplane mode still on) waited for it to connect then I turned airplane mode off. Never had the issue again
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Hopefully motorola looks into this as this is my only true gripe at the moment. I go to dl an app and it stops at a random percentage, I go back into market and see the app is paused. I cancel and Redownload and usually works. I also get a timeout error almost every time I go into market and have to choose retry or close.
bl0wf1sh said:
Have you tried switching off your data connection before connecting to wifi?
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Turning off data connection does solve the problem, however that is only a stop-gap and I have to leave the data connection off (then remember to turn it back on when I leave my wifi area). No other application I use has this issue, so I would expect it's a software problem, but it doesn't seem to affect every Atrix owner.
drock212 said:
I had a similar issue where my wifi would be on simultaneously with my data connection so I just hit airplane mode whil wifi was on that turned off both wifi and data then I re-enabled wifi (airplane mode still on) waited for it to connect then I turned airplane mode off. Never had the issue again
Sent from my MB860 using XDA Premium App
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Yeah I've done that too, sadly it still crops up for me.
skillz9669 said:
Hopefully motorola looks into this as this is my only true gripe at the moment. I go to dl an app and it stops at a random percentage, I go back into market and see the app is paused. I cancel and Redownload and usually works. I also get a timeout error almost every time I go into market and have to choose retry or close.
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Exactly, those are my experiences as well when on wifi with cell data not explicitly turned off.
UPDATE: Turns out that when factory resetting, the market app when first run works perfectly (doesn't try to activate cell data when on wifi). The problem is that the market app auto-updates to a version that has this problem.
Here's hoping for a fix soon. Thankfully Juice Defender gives me an automatic way to handle the cell data issue since when it detects it's on wifi, it turns off cell data so I don't have to.
Update
I posted an update in the original post. It seems Launcher Pro was the culprit.
Hi, I just upgraded to Android 4.3 on my S4, and a few features are really starting to get to me.
The wifi automatically turns on when I shut it off. That might be great except I shut it off because I don't want to connect to the WiFi in the area. And I don't want to forget the network, because when I turn the wifi ON, I do want to connect, not enter a password. IIRC, in 4.2.2 this was called Smart Mode, but I can't seem to find it in the options. Maybe I overlooked it.
As well, when the wifi *IS* on, it continuously complains about my network connection being unstable. Having dealt with my home connection over the landlord's wifi for 1 1/2 years, I am aware of this, however, it's all I've got, so is there a way to tell it to stop trying to smartly switch to using the (almost non-existent) one bar of Verizon access that flutters on and off in my house?
I think there were a few other questions I had, but I forget what they are, I'll post them when I remember.
Thanks!
Ah, ok, I've got it, apparently, in WiFi under Settings, now the menu button (to the left of the home button) is now active for certain screens. Go to "Advanced WiFi Settings" and you now have options. I'll have to see what else is hidden in menu-button accessible places now.
Constantly have wifi turning on.
Have not updated to KK and have just been bypassing the install. Not rooted or anything, completely stock. Started happening a week or so ago and my apps automatically update through google play. Is there any ideas?
I've checked/unchecked/rechecked every single option in wifi/data/network that may pertain to keeping the wifi on. None of them have worked and it still does it. Is there any way to figure out what app is ticking wifi on and off through a log file or anything?
See above,their problem was avast.
Stop auto update in market settings.
droijo said:
Constantly have wifi turning on.
Have not updated to KK and have just been bypassing the install. Not rooted or anything, completely stock. Started happening a week or so ago and my apps automatically update through google play. Is there any ideas?
I've checked/unchecked/rechecked every single option in wifi/data/network that may pertain to keeping the wifi on. None of them have worked and it still does it. Is there any way to figure out what app is ticking wifi on and off through a log file or anything?
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Click to collapse
Settings - WiFi - Advance - Untick Scanning Always available
Have checked/unchecked/rechecked and still does.
Check your GPS settings, set them to GPS only. If there's an app that use an active GPS for location services, and GPS is set to WiFi + GPS, it turns on the WiFi.
As for auto updating apps, you can disable that in Google Play's settings. (Which does mean you need to update them manually).
I tried searching and I have not found a solution yet. I'm running SHOstock-I with ktoonz kernel on android 4.4.2.
For some reason, my Wifi randomly disconnects from any currently connected wifi network. The first thing I try to do is to connect back to the wifi network (any available network), but it simply tries and says "Connection Failed". Next, I try to disable the wifi connectivity alltogether, but after I tap the toggle button it becomes "greyed-out" and I can't toggle it.. it just hangs. If I go back a step and then select wifi again, then I can try to disable it but the same thing just happens again.
If I reboot, then wifi works again.
Oddly enough, if I enable/disable teathering, then wifi starts to work again.
It seems I can't run Wifi for more than an hour without this issue happening. It seems to have just started doing this out of the blue. I suspect a full wipe would solve the issue but I'd rather not do that unless I have to. It usually takes me a while to get things back to normal after a wipe.
Any ideas?
Some solved the problem by unInstalling the Smart Wifi utility (for ATT and maybe other carriers too).
Read last 3 comments here: http://www.gottabemobile.com/2013/05/16/how-to-fix-samsung-galaxy-s4-wifi-problems/
horangeh said:
Some solved the problem by unInstalling the Smart Wifi utility (for ATT and maybe other carriers too).
Read last 3 comments here: http://www.gottabemobile.com/2013/05/16/how-to-fix-samsung-galaxy-s4-wifi-problems/
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Thanks, but I don't have that app installed. I am positive this is not a router issue as well.
Everytime I wipe cache/delvik then the issue doesn't occur for a few days, which I think is odd. I also tried different kernels and the problem persisted.
Does anyone know if it's possible to confirm if this is a hardware issue? I doubt it...
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It is a good idea to turn off any 'connection optimizer' or 'wifi optimizer' application or setting, in short anything that decides what connection is selected based on available connections should be turned off. The most probable reason for the problem is badly programmed software.