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Hi all, had my DHD since launch week, running stock unbranded rom on t-mob uk. since saturday ive noticed that i hear a distorted buzzing noise whenever someone speaks on the phone through the earpiece speaker, its more noticable with bass-ey voices, male in particular. the sound quality was never perfect but this seems to have suddenly gotten worse.
Has anyone else experienced this and fixed it or is it a hardware fault and am i in need to contact htc?
Leekster said:
Hi all, had my DHD since launch week, running stock unbranded rom on t-mob uk. since saturday ive noticed that i hear a distorted buzzing noise whenever someone speaks on the phone through the earpiece speaker, its more noticable with bass-ey voices, male in particular. the sound quality was never perfect but this seems to have suddenly gotten worse.
Has anyone else experienced this and fixed it or is it a hardware fault and am i in need to contact htc?
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Infact there were multiple users with the samo problem try with search option...but as i recall they fixed it by returning theirs DHD to HTC custumer care for replacement.
Sent from my Desire HD using Tapatalk
yep, happened to me...repaired and for now ok...but sounds like it will happen again LOL
lousy sound...
I'm confused. I thought I heard stereo sound when I first got it, now it sounds like it's more from the right side. I'm on the phone with Asus now. The guy thinks I only have one speaker. I'm looking on both ends and see little holes on both sides. Can someone confirm if this has stereo speakers or a mono speaker?
this is a known issue.
many having the same issue where sound louder on one side.
edit: and there are two speakers
I plugged it into my car and the right speakers were louder then my left .. weird
CyberChulo said:
I'm on the phone with Asus now. The guy thinks I only have one speaker.
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Asus tech support thought that the Transformer runs Windows 7 when I called for a different issue... it's like a bike mechanic trying to fix an airplane :/
Sent from my Transformer TF101 using XDA Premium App
EP2008 said:
Asus tech support thought that the Transformer runs Windows 7 when I called for a different issue... it's like a bike mechanic trying to fix an airplane :/
Sent from my Transformer TF101 using XDA Premium App
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same here... but I emailed EVERY name I could find on the net of people at the US HQ and a tech actually called me(not one from the call center) and was VERY helpful. I too have the right side speaker louder than the left. Many thought it was a software issue but the tech said none of the ones in the office were doing that and were even(he checked after he saw my email) and were running the same FW. He believes it's a HW issue, like maybe there was a batch that was affected, or maybe it was the first batch (he confirmed my dock was from the first batch) So he is going to use my unit to figure out what the problem is and hopefully then they will be able to resolve everyone's that's having an issue. My replacement will be here tomorrow and I ship out the one with the lower left volume to him so hopefully we find out officially what is causing this.
Trust me the call center is useless!! They said the same thing to me about it running windows 7. After my email the tech at HQ said they have been discussing it a lot and are going to work to get the call center up to speed and know the product off the top of their heads(the call center is in Jamaica btw)
lithiasalesjs said:
I plugged it into my car and the right speakers were louder then my left .. weird
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You mean the right speakers of your car were louder? That would indicate that it is a sw problem instead of a hw problem as graffixnyc suggested.
I knew it wasn't one speaker. I've had the unit for 2 weeks and all of a sudden I only hear from one side. Not that the left side is a little weaker, but none from the left side at all. I'm going to go ahead and do the RMA. Either it's cheap hardware with the speakers (the Transformers is a cheap $$$ you know compared to the other tablets) or I blew out the speaker. It was working fine for two weeks where the audio was centralized without any issues. The last thing I remembered doing before this happened was clearing out the Market cache. I doubt that would've caused this.
graffixnyc said:
same here... but I emailed EVERY name I could find on the net of people at the US HQ and a tech actually called me(not one from the call center) and was VERY helpful. I too have the right side speaker louder than the left. Many thought it was a software issue but the tech said none of the ones in the office were doing that and were even(he checked after he saw my email) and were running the same FW. He believes it's a HW issue, like maybe there was a batch that was affected, or maybe it was the first batch (he confirmed my dock was from the first batch) So he is going to use my unit to figure out what the problem is and hopefully then they will be able to resolve everyone's that's having an issue. My replacement will be here tomorrow and I ship out the one with the lower left volume to him so hopefully we find out officially what is causing this.
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Let us know how this goes - I've got the same issue.
I'm hoping it's software, as they can just send out a patch. I'd rather not RMA the unit, but if they determine it's a hardware issue, I'll contact them and get mine swapped out.
Ok. I loaded up some stereo tests from youtube and the left speaker is dead. Try this link http://www.youtube.com/watch?v=e8ODm-F9-IM I think this is a hardware issue and not a firmware issue.
My left speaker isn't dead, just less loud. All I need is a balance control. Hmmm, somewhere I have a sound dB meter, have to dig that out and measure the relative outputs.
I had the same issue with left speaker dead. first it was crackling/popping/distorted then dead. Asus gave me a DOA code to give to the retailer for a new one. New one has no speaker issues but does have light bleed which I can live with.
The joys of being cutting edge in tech.
I'm not sure what to do now. Should I get a refund from Amazon and purchase another one or send this one in to Asus?
I just tested mine; received around may 2nd from amazon (ordered on the 26). Speakers seem fine; definitely has right/left and volume is not hugely different. I'm still on the .6 firmware since the .9 is not available ota.
I got my Transformer yesterday, I've just tested the sound and the right speaker is louder than the left. I'm on the latest firmware.
Edit: Do people using different rom's also have the speaker issues?
CyberChulo said:
Ok. I loaded up some stereo tests from youtube and the left speaker is dead. Try this link http://www.youtube.com/watch?v=e8ODm-F9-IM I think this is a hardware issue and not a firmware issue.
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Actually a pretty good test. Left seems to be working but definitely less volume and body then right...
Awesome. Definately working, seems quieter, but not by as much as I'd have thought...
Just a note guys, I thought my left speaker was dead and tried the speaker test on youtube. At first it sounded like it was only coming out of the right and it was definitely missing a beat, so I was like "efff ..rma time." Then I played it again and it sounded like it was coming from the left only, so I tried it with headphones on and it was still messed up, and my music sounded wack.
So I just ended up doing a full system reboot and it worked fine afterwards, albeit a small difference in volume if anything. This must be a software issue, I'm sure we'll get a fix soon, ASUS is good about that.
I'm going through the exact same thing. Just opened mine up today. I'm letting the IPS flaw of backlight leakage in certain parts go but every song I play is louder in the right speaker and the left is really low. I'm not trying to overlook your hard work but any help you can provide would be great as to where to start contacting Asus. I don't want to call Jamaica...
My Right Speaker is now dead but it worked last week. The HDMI and headphone jack outputs both speakers.
What did everyone else end up doing on this thread to resolve this? Did it end up as an RMA?
haupman said:
My Right Speaker is now dead but it worked last week. The HDMI and headphone jack outputs both speakers.
What did everyone else end up doing on this thread to resolve this? Did it end up as an RMA?
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I had the popping and creeking issue (left and right) on my speakers a few days ago, but after three reboots they worked again. Maybe a bit more reboots does the trick for you too...
I am currently in the process of sending back my nexus 7 because of a pretty defective speaker. The speaker crackles and pops when played above 40% . It basically renders sound on this thing without headphones as a boon starter.
I have two questions to the forum:
1) is anyone else experiencing this problem?
2) is it true that the problem stems from too much power behind sent to the speaker chip. A guy on another forum reckoned it could be fixed with software but I severely doubt that. I think the speaker is just damaged or loose
Kind Regards
@Igboscouser
Sent from my Nexus 7 using Tapatalk 2
Sounds like you blew out the speaker. Good luck with your RMA.
Sent from my Nexus 7 using Tapatalk 2
I have the same problem, waiting for Goog to send me a RMA link... been two days.
igbo_scouser said:
I am currently in the process of sending back my nexus 7 because of a pretty defective speaker. The speaker crackles and pops when played above 40% . It basically renders sound on this thing without headphones as a boon starter.
I have two questions to the forum:
1) is anyone else experiencing this problem?
2) is it true that the problem stems from too much power behind sent to the speaker chip. A guy on another forum reckoned it could be fixed with software but I severely doubt that. I think the speaker is just damaged or loose
Kind Regards
@Igboscouser
Sent from my Nexus 7 using Tapatalk 2
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If it helps, I had a similar problem with distortion of certain audio over 50% volume. Fixed it by installing Equalizer and reducing the for the faders two lowest frequency bands.
I can now run full volume without issue.
I think one of theverge people had this as well. I think Topolsky, in their latest podcast said "I liked the speaker" while his disgruntled colleague said speaker was bad. Looks like defect number three has reared its head (screen separation, digitiser fault).
Mine is broken too
I just got off the phone with Google. As soon as I mentioned distorted sound above 50% volume they said It was defective. They are sending me a new one within a week with a box and shipping for the bad one. I'm pretty sure they've been dealing with this a lot. They aren't the manufacturer so they aren't going to dispute or question a bad product. They know they initial bad reviews about sound could destroy sales.
I'm pretty sure that ASUS installed speakers that can't handle the output frequencies. Doubt they have a fix but maybe Google could update the code to meet the speaker frequency range while allowing the headphone jack to retain full audio range. A generic across the board equalizer adjustment might fix the internal speaker issues but would ruin the headphone usage. I just a thought.
---------- Post added at 07:32 PM ---------- Previous post was at 07:27 PM ----------
m0gky said:
If it helps, I had a similar problem with distortion of certain audio over 50% volume. Fixed it by installing Equalizer and reducing the for the faders two lowest frequency bands.
I can now run full volume without issue.
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It works but makes external speakers and headphones sound terrible. Great idea though. It will have to do until I get a new one. Since so some people aren't having sound issues I'm going to exercise my warranty rights until I'm satisfied.
I've just run into this exact same problem. Looks like I'll also be lodging a RMA for "speaker crackles above 50% volume" with Google.
I have distortion at volumes above 60 % however it varies with material. Cinema Paradiso theme music seams to have the perfect tones to rattle the speaker on mine.
I am not sure if this is normal as mine sounds better than the MP3 of this I was listening to above. I really don't want to be parted from my Nexus. Still I am disappointed that the speaker is impractical for film watching when on trips.
Sent from my Nexus 7 using Tapatalk 2
No speaker problems at all here. Thank the Lord.
Sent from my Nexus 7 using xda app-developers app
The replacement device I received yesterday, which has screen lift issues (3rd device with the same problem) now has speaker/ headphone jack issues. I left it turned on and charging yesterday evening for about 2 hours and when I came back to unplug it the device was stuck at the Google boot up screen and the back/bottom of the device was 127 degrees (I have an infrared temperature gun). Now the speakers and headphones can barely be heard with the volume all the way up. Hopefully the third replacement will not have any problems.
Bleh was starting to think I had a good one but was in denial about the speaker problem. Glad I found this thread so I try to get a better one. All these mfg defects it's like you won the lottery when u get a good one. Lol
Got a nexus with the same issue, it honestly does not bother me as I use my headphones a majority of the time. I rather dig in there then to send it in and have a risk of getting a unit with other issues
m0gky said:
If it helps, I had a similar problem with distortion of certain audio over 50% volume. Fixed it by installing Equalizer and reducing the for the faders two lowest frequency bands.
I can now run full volume without issue.
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Click to collapse
Any chance you could give me a quick guide on how you did this?
I thought my device was flawless until I noticed this speaker issue.
Just got my replacement today and it's definitely better. Make sure u get a replacement if yours us bad! Don't gimp your device with sound hacks it should work all the time.
Worked for me...
m0gky said:
If it helps, I had a similar problem with distortion of certain audio over 50% volume. Fixed it by installing Equalizer and reducing the for the faders two lowest frequency bands.
I can now run full volume without issue.
Click to expand...
Click to collapse
This worked for me after all. I'll be honest one day my nexus got really hot when charging. Played some music after and it had blown out. It seems that the bass is the reason for the popping sound.
I have the same problem ... my right speaker sounds like a trash can -.-
edit:
called google... system problems ... could not reach anyone ... niice
edit2:
called google... getting a new device -.-
Same problem here, got RMA a few hours after I sent in the request. New one should be here in a couple of days.
Mine work fine for 2 months and 1 morning I got this cracking and distorted sound at 40%
I did nothing wrong with my tablet and rarely use the speakers....
Well, I was showing a friend how to do voice input. Using SwiftKey. He held the microphone /comma key down continuously - and the nexus screamed. Not his fault. Wouldn't boot up for 5 minutes. Thought it was a gonner. It did boot up eventually, but the speaker is well and truly zapped. Distorted even at the lowest volumes. Unintelligible above 20%.
I was thinking of spending 20 quid to buy a replacement speaker and replace it myself - but it looks like it's a design fault to me (after much Googling). It'll only blow again, will it not?
So maybe a bluetooth speaker...? Anyone tried one? And if you like it, which one?
Steve
Sent from my Nexus 7 using xda premium
It's good to know that I'm not the only one to have this problem. Well... I don't know if it's a good thing, but whatever...
I've been using my N7 for exactly 1 month, and one day to the next, the sound is crispy. Under 40% everything sounds great, but above, it's very crispy, very ugly as if the speaker was saturated.
I've just contacted Google and they will replace it by a new one. I just hope that the one I will receive will not have any issue.
Hi guys
I am back to this forum after so many years. I am having this issue with international version of S7 edge. The problem is even though this is my second unit (I replaced the first one for the same reason) the ear speaker has slight distortion and it sounds like the speaker is blown slightly especially with very limited frequencies.
Please advise is this normal? Any solutions.
Thanks.
Saaduk said:
Hi guys
I am back to this forum after so many years. I am having this issue with international version of S7 edge. The problem is even though this is my second unit (I replaced the first one for the same reason) the ear speaker has slight distortion and it sounds like the speaker is blown slightly especially with very limited frequencies.
Please advise is this normal? Any solutions.
Thanks.
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Are you sure it isn't the signal? I have distortion from time to time. Depending were I am at the time of the call. I thought my earpiece was messed up but it works fine. This phone is weird man. Phone # that are no longer connected it won't ring it'll beep 3-4 times and won't even bother sending the call. I think it's normal unless you hear your earpiece distorted all the time then it's a problem I'd assume.
Sent from my SM-G935T using Tapatalk
I haven't seen anything posted on this and so, I'm hoping it's just my phone. Received my LG V20 last night and the first oddity was an audio one. When the T-Mobile jingle came on at boot, I noticed that the jingle had a slight crackling/distortion effect to it but I didn't think anything of it. Got the rest of the phone setup and I'm super happy with it but the issue showed up again as soon as I tried to test out the speaker outloud via YouTube. Anything with a high frequency results in crackling and people's voices have a slightly robotic effect to them. The issue isn't isolated to YouTube because it happens with anything.
It's not noticeable... if let's say you have the phone a few feet away from you at mid volume but it's super obvious when holding it and irritating when having it against my ear. Anyone else experiencing this? I'm thinking about stopping by a T-Mobile store to see if they have a model one that I can test out. Hoping it's not just a crappy speaker featured in a very audio featured phone. Thanks for any feedback ya'll.
Sounds like you have a bad unit. I haven't heard anyone mention the same issue so I think you should warranty it.
Mine has begun doing it whenever i run an app or a video. Even with the volume turned all the way down. For example, writing this post is producing very noticable static from the speaker even with all audio muted, all keypress audio disabled and haptic feedback disabled. Opening a game like clash of clans produces noise at the same level as a mistuned television.
I get the distortion as well on my T-Mobile variant.
Same issue
My phone just started with the cracking noise, but mines sounds like the speaker has blown out!! T moblie as well! Please post what you guys plan to do next
I have a Verizon variant and mine does the same thing. Recorded video of my daughters softball game and noticed the blown out speaker sound i was getting. Seems like poor quality speakers possibly.
Same Problems
I have a T-mobile LG V20 also coming from the Note 7 and tonight my speaker has the same static & blown speaker sound on high or low volume everything was fine until I used headphones and etc today I don't know if this had something to do with it or not I am really hoping this is not a big issue across the board. I am gonna swap it out and pray for the best LG is my last hope since there are no other good android phablets out right now.
Out of the blue
I have the Sprint version and mine just started cracking out of no where tonight for no reason. I was listening to music but it wasn't even turned all the way up. What in the world?
I have only had my V20 for 7 days and now the speaker is doing the same thing everyone else is saying (distortion, cracking, sounds like a blown speaker). Called LG they said factory reset it but that did not resolve. Went to Best Buy where they thought at first it was a software issue but quickly realized it is a hardware issue. Tried calling LG back but cant get through as the line says all circuits are busy. I just turned in my replacement Note 7 and now I think LG may have inherited the Samsung curse.
My phone just started doing the same thing!!! I was just listening to a song on SoundCloud and the sound suddenly became distorted. I tried YouTube and and same thing happened. I restarted the phone and the T-Mobile jingle was... You guessed it: distorted. Idk what happened for this functioning model to suddenly start doing this, but I'm very disappointed. I'll be going back to the T-Mobile store to try to turn it in and get it replaced.
You guys are scaring me. I really hope this isn't widespread!
My ATT LG v20 is audio has gone crazy just as described by others out of the blue!! Im not looking forward to the ttio to the ATT store as I doubt if anyone will knowcwhats going on! Has anyone's phone audio been fixed? The distortion. crackling makes the phone useless and makes me cry!!!#
Too many people are reporting this problem. Meaning that eventually we're all going to experience this. This does not sound good at all.
Happen to me today. Just turned on DAC and it went away. T mobile.
ughhh
Koont said:
Happen to me today. Just turned on DAC and it went away. T mobile.
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Ugh I had high hopes but this did NOT work for me. Sprint. I waited so long for this phone and now dealing with this ....makes me pretty upset. I got mine on the 25th and it started on Nov 1st.
trashy audio after awhile WILL put me off on this device...
I have noticed it seems to get worse the more the battery is drained.
Got mine on 10/28 and until now (knock wood) the sound is pretty good!
T-Mo Variant
LG V20 speaker issues
I was within the 14 day Best Buy return period. They have ordered me a new V20. I'll see if it was just a fluke??
Some posts on reddit suggest that the speaker becomes crappy when the phone is being charged.