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Hello,
If you don't want the boring details of how I discovered the problem feel free to skip the next couple of paragraphs and go straight to the technical details.
I got my first Android phone (Motorola Defy) a couple of weeks ago and at first I was only using it with wifi because my data plan wasn't activated yet. While playing with it a little I realised that I saw a lot less ads than my boyfriend on his 6 month old Defy. I thougt it was weird but, well, seeing less ads is not a big problem.
Then when I got my data plan I saw that when I wasn't home I saw a lot more ads, so I began to suspect it had to do with how my phone was connected to the internet : wifi or 3G.
Next I wanted to try out Astrid and when I tried to log in using my Google account it failed repeatedly. Until I disabled wifi and it logged in fine using 3G.
Then I installed RTÉ DocOnOne to listen to documentaries while falling asleep. When wifi is enabled, it cannot start up because it can't connect (network timeout). Over 3G, no problem.
At first I thought it was my router blocking ports or something but it happens with different wifi APs and more importantly my boyfriend's phone, connected to the same access point, loads everything without a problem.
Let's sum up:
Some apps can't access the network using wifi but work fine when using 3G.
It happens regardless of the wifi AP (tried 4 different ones with different routers) and another phone using the same app connected to the same wifi AP can access the network just fine.
If I initiate the connection using 3G then switch to wifi (typically I launch the app with 3G, switch wifi on without closing the app), it still works after that (RTE DocOnOne has no pb streaming the documentaries once it has launched)
My phone is a Motorola Defy, French retail ROM, not rooted, no motoblur account (skipped the configuration), Froyo 2.2.2 (already on the phone when I got it), system version (if that means anything to you) Version.34.164.3.MB525.Retail.en.FR, kernel 2.6.32.9-g050ccf2, build 3.4.2-164
I can't give as much details about my boyfriend's phone (that doesn't have the problem) because he's not here right now but I can tell you that it is a Motorola Defy too, French retail (I think) ROM, Froyo updated from preinstalled Eclair (using the official Motorola update), not rooted, with a motoblur account
I have no idea if that's relevant or not, but my phone has the "google maps 5.7.0 crashes on Defy" issue (18446 in the android issue tracker) and my boyfriend's phone hasn't.
Has anyone encountered this issue before ? I couldn't find anything on this forum or with a google search.
Is there any tool I can use to try and find the cause of the problem ?
Thank you for reading all this, sorry if my message was long but I wanted to give as much detail as possible to help the nice people who may find what is wrong with my phone
I didn't read all..
but if your phone don't have problems then check this:
1. go to settings
2. Select "Location & security settings"
3. enable this "Use wireless networks" Location determined by WiFi and/or mobile networks
4. test does it work...
Hello manumanfred,
I did what you suggested (actually it was already checked) and the problem is still there (tried unchecking it too).
I am not sure why you suggested it, was that related to some phones having wifi problems in some countries ? I read a thread about that when I was researching my problem but it is different. In my case, wifi works most of the time, but some requests always time out.
Thanks for trying
Anyone else has an idea of something I could try ?
Anne-Laure said:
Hello manumanfred,
I did what you suggested (actually it was already checked) and the problem is still there (tried unchecking it too).
I am not sure why you suggested it, was that related to some phones having wifi problems in some countries ? I read a thread about that when I was researching my problem but it is different. In my case, wifi works most of the time, but some requests always time out.
Thanks for trying
Anyone else has an idea of something I could try ?
Click to expand...
Click to collapse
Hello, did you solve the issue?
After an hour on the device it simply forgets it's connected. Even if I'm watching a movie it will stop aND say no connection. I've returned it once so I think it is software vs hardware. Anyone else?
Goofy
I had a 7.0 for a week and not one had problems
Sent from my HTC One_M8
Yeah mine does that also, not my fave, but I just turn the wifi off and then back on again. Sometimes it only stays on the wifi for 10 minutes! Hope there is a fix at some point.
Sent from my SM-T230NU using XDA Free mobile app
Seems like a Samsung issue....
Looks like all along the Galaxy lineup there are wifi issues.
I tried everything, preventing wifi from sleeping, using wifi fixer, nothing seems to work.
Sometimes my wifi will stay connected, the upload will work, but I get no download.
Rebooting wifi on quick toggle seems to only do the trick.
Have you all updated the software?
Sent from my HTC One_M8
smknutson said:
Have you all updated the software?
Sent from my HTC One_M8
Click to expand...
Click to collapse
Yep, I updated to the latest software the moment I received the tab
Hmm, have you tried with more than one WiFi connection?
Sent from my HTC One_M8
smknutson said:
Hmm, have you tried with more than one WiFi connection?
Sent from my HTC One_M8
Click to expand...
Click to collapse
Yep, seems to do it more often with a 5Ghz connection than 2.4 though.
None of my other 5Ghz devices (3 iPhones and an iPad) drop wifi.
Signal is on clearest channel available.
Pretty much isolated everything outside of this tablet.
I'm pretty techy with my home networking, so I'm at a loss with this one.
Yes, it has been updated and yes it has occurred on my home wifi, my work wifi, my doctor's office wifi, and unfortunately the hospital's wifi. All with the same outcome! My S5 doesn't do it nor did my S4 running Kit Kat.
So, still no fixes for this! As a previous poster now it is getting where if I'm playing a game it will drop after 10 minutes! I have power save off everything. While hitting the WIFI on off button works it is highly annoying! I want my WIFI all the time not when my tablet thinks I should!
Goofy
Think I have a solution http://tinyurl.com/nfbgxds
Hope 5th is will help out so far so good for me!
I just got this tab 4 7 inch last week and I am having the same problem with connections showing connected but not having any data transfer. The steps in the above link did not help for me.
I have updated to the latest firmware posted on sammobile, both the Canada version and the nook (BNN) version. Neither have made a difference.
I have found another thread in thisnforrum for this same problem, and there wasn't any solution there either.
I did find wha I think might be solution but haven't proofed it yet. in the build prop there was two "ro.carrier" lines. I think there is only supposed to be one, so I commented out one.
Original Example:
ro.carrier=wifi only
ro.carrier=unknown
Changed example:
ro.carrier=wifi only
#ro.carrier=unknown
If anybody can confirm this makes a difference or not please post results
EDIT::
After two weeks without problem anymore it appears the fix was the static IP address not the build prop change.
I found threads going back to at least 2007 about Samsung devices having trouble with dhcp and all the solutions being manually assign a static IP to the device.
Same issue here. Sometimes I have to cycle the WiFi every webpage!
Both of the above solutions didn't work for me, unfortunately.
Edit: Okay, I may have found the issue, at least for me. Turns out, the tablet was auto-assigning the same IP as my RasPi. After setting a static IP, everything looks okay from here. Hope this helps!
Changing to static IP did nothing, I was having to reset wifi on the tab every time I turned on the screen.
I even had wifi fixer constantly running.
Finally updated to NJ3 and everything is working properly.
Looks like it's a FW issue.
correction-
mrmazak said:
Example:
ro.carrier=wifi only
ro.carrier=unknown
Changed example:
ro.carrier=wifi only
#ro.carrier=unknown
If anybody can confirm this makes a difference or not please post results
EDIT::
After two weeks without problem anymore it appears the fix was the static IP address not the build prop change.
I found threads going back to at least 2007 about Samsung devices having trouble with dhcp and all the solutions being manually assign a static IP to the device.
Click to expand...
Click to collapse
It should be one line:
ro.carrier=wifi-only
Script can be added however by attacting to the rom on the correct line parameters and scripting for digital on board configuration (no smart card) QMAL gsm, gprs, 3g, 4g, even lte or 5g, or 6g, no sim card required researve slot for world phone, or dual networking. The problem is each phone has to be separately programmed so cell companiesnhave walked away from needing higher qualified employees by switching to smart cards. Cost way less and employes way less people and note, your phone didnt cost you a penny less. I been doing cell phone tweaking since the motorolla brick was cool. Currently I used Samsung Galaxy Note 8010 64-bit 32 gig converted to XAC (its the industry's mobile payment recieveing device you see at bars, its made from the model previous mentioned)[to-wit-it says on their site not to tell anyone about]-or else- build then added Debian, Jessie. Then switched the imei to XAC, installed the telephony.manager.is_network_roaming=true along with the prpper scripting for the support and am hooked up to Sask-Tell. Once I got it connected and registered so it had a sign in address with the system i swutched the imei to all 000000000000's now they dont even send me a bill. But it works. The guy at the phone company couldnt even tell me where i was calling him from and he said my phone was disconnected while I was on the phone with him from the disconnected number. lmfao have a good day.
Hi all, this is my first post or thread, i came here cause i heard from ppl this is best site for asking questions about cell phones, i started reading allot this forum and wow did i enter the other world i really like and wanna participate in.
Srry for little intro and lets get back to topic. So i got my first "normal" android and got trouble with it. I am using Samsung galaxy s5 g900F (european) factory unlocked and T-mobile as carrier with 4.4.2 kitkat. I have a big problem with a data connection that keeps going off every 30sec to 5 min if i use option to search and auttoconnect on LTE/WCDMA/GSM option. I read forum but no1 is mentioning this model as problematic 1 so now i post thread about.
Does any1 know what could be problem and how to solve it. Sometimes my data connection comes back and sometimes it doesnt and i have to switch type of network to get back again online. All other options that don't include LTE auttoconnect work just fine, i tried to get another SIM from carrier but same problem, i tried to get another Phone since i work in hardware firm and still same problem on another device, both were same models.
I still didn't put any ROMs but i really consider doing it maybe l8r on, it is stock version.
Pls be genttle since this is first time i post, maybe i did it on wrong place but i did read rules and everything and i think i did it on right place.
Ty in advance.
I did have a slightly similar problem years ago - when in roaming my phone could not connect to anything. What helped was a change of simcard for a new model - after that all was good.
Since you did try your SIM on a different phone (same 900F?) I would advise you to try: first on a completely different brand and phone model - if you can.
If this does not solve your problem do shake your service provider a bit - they could have supplied you with two faulty SIM cards in a row - that can happen. Otherwise - maybe there is a stupid limitation in your service plan which is causing this. There is no - to my knowledge - ready answer to the problem you have described.
Best of luck and if you do solve it come back and post - it will be very useful to lots of people for sure
Cheers!
Too many variables. You haven't observed enough of a pattern yet or tried enough things to narrow it down a bit. It could just as easily be carrier side issues as a bug in the firmware not negotiating a new connection if the LTE signal is lost.
A number of people were having data disconnect issues and that was addressed in the 4.4.3 /4.4.4 update. So that is one option to consider. And you could open a support ticket with your carrier. That is hit and miss as to results, but sometimes tickets actually resolve issues.
There are also a number of apps that may mitigate or possibly even solve your issue. Have a look at 4G LTE Switch and LTE Discovery.
.
Will try it today. Thanks for the help. Really appreciate it.
Sent from my SM-G900F using Tapatalk
rnrnrn said:
I did have a slightly similar problem years ago - when in roaming my phone could not connect to anything. What helped was a change of simcard for a new model - after that all was good.
Since you did try your SIM on a different phone (same 900F?) I would advise you to try: first on a completely different brand and phone model - if you can.
If this does not solve your problem do shake your service provider a bit - they could have supplied you with two faulty SIM cards in a row - that can happen. Otherwise - maybe there is a stupid limitation in your service plan which is causing this. There is no - to my knowledge - ready answer to the problem you have described.
Best of luck and if you do solve it come back and post - it will be very useful to lots of people for sure
Cheers!
Click to expand...
Click to collapse
yep i tried on same model 900F, hmm i will try it on another cell phone with LTE and will post what happened, thx allot for info
I've got some problems with mobile data on my Note 4. I've bought unbranded phone in shop unrelated to any mobile provider. It's Snapdragon version (N910F).
I've got prepaid service, without LTE available (if that's important). The problem is that every now and then mobile data simply stops. There is still H or H+ sign in notification bar, and upload arrow blinks. but when i try to open web page or send message through viber, wattsup it acts like there is no network. Then i have to wait for about 30 seconds or manually turn mobile data off and then on again for internet to start working again.
I've tried changing APN settings, changing network type, but the problem is still there.
I've read some similar issues with Note 3 and SGS5 users, and some problems with modem versions, but i couldn't find anything from note 4 users
And this problem is very frustrating on phone like Note 4
Is there anything else i could try?
Mate i have exact same problem
I don't know if this is relevant, if your apn settings has a proxy and port values, try to delete it and let the proxy and port be blank. I had issues previously with data getting stuck while using proxy setting.
Sent from my SM-N910C using Tapatalk
I also loose data signal and on calls people cant hear me properly.. doesny always happen. Ill try thanks
Also experiencing this with Tmobile UK.
Also have this exact same problem with the unbranded SM-N910H, H+ but no internet all of a sudden. I also sometimes lose the whole signal (Emergency Calls Only) so I have to reboot or turn airplane mode off and on to get it working again. I asked some people and they told me it's a coverage problem with the network provider. IDK if it's true.
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Ausboy 2011 said:
No ahmadmob its the phone although i have n910u i have exact same problems as u!! I thinks its modem hopefully gets solved soon im in Australia using prepaid only 3g/h+
Click to expand...
Click to collapse
Glad it's not a carrier specific issue.
Guess I'll wait for an official fix or for other radios to become available.
I rang samsung australia few weeks ago and they had no idea than again when do they ever!? Lol so looks like we will have to wait buddy
Some common suggestions:
1- Swap the SIM card into another phone to see if the problem persists?
2- If the problem is due to Note 4, you may need to update your firmware/baseband to the latest one (if one is available, or you have to wait until Samsung release it), or try another firmware (from another model) or custom ROM.
Tried already mate sims fine updated reflashed stock rom and still same problem.. hopedully update comes soon
I just tried sim card from another carrier, and for now, everything looks fine.
I'll go ask for a new sim from my carrier, or switch my number to another one.
Sorry for digging, didn't want to make a new topic.
I'm here with the same problem. Did any of you find solution for it (other than switching to different carrier). I'm on Play in Poland and i find mobile data problematic mostly in roaming (free roaming with every carrier in Poland). For example on t-mobile or plus i find my up arrow constatnly blinking and H switching to H+ and again. Problem is even worse with 2 or less signal bars. I'm thinking of changing sim cars to new one, but on my note 2 everything works perfectly fine.
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
I think they're not available yet, at least on lollipop...
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Medved77 said:
I thought I noticed a slight improvement after the final KitKat update, may have been a placebo effect though.
In general it's still bad, much worse than my HTC M7, same network, same location etc. It seems to be particularly bad when travelling at speed e.g. on the train I get full bars but only 1 arrow flickering.
Upgraded to Lollipop a couple of days ago and finally rooted, doubt this will make a difference but will be able to report during my commute tomorrow.
In summary: The HSDPA modem on my phone is rubbish.
P.S. Previous phones I've owned came with options for different modems, I'd often flash these to improve performance, where are they for the Note 4?
Click to expand...
Click to collapse
Nope. No Change.
Ausboy 2011 said:
Mine is completely fixed after a few updates i get 4g+ here excellent reception
Click to expand...
Click to collapse
Could tell more how did you fix your problem?
All fixed!
I can confirm that after the lollipop 5.0.1 update on my SM-N910H all my mobile data problems/mobile network drop outs are solved!. 3 days without any problems now.
Edit: maybe it had something to do with Radio and it got fixed after it got updated along with the lollipop update package?
Guys, here in my country Bulgaria, many of us owners of SGN4 have the same issue and wilth Lollipop also. I have noticed that with KitKat the problem was more frequent than Lollipop but it is still there. We have tried Polish Lollipop and now the official Bulgarian Lollipop but the problem still exists. I hope somebody will tell me which ROM you have installed (oficial) so I could share it with my fellow citizens. Thank!
Hello everyone. I have a samsung galaxy s7 edge (SM G935F) and i recently received the android 8.0.0 from samsung. Downloaded and installed directly via the cellphone.
But after updating i am getting this internet/connection drop issues a lot.
Now a lot of times when im connected in wifi or using the 4g mobile internet, im getting a lot of internet lag/drops. Example: at whatsapp, when i sens a message, the clock appears and only after a little rhe time the message is send.
Example 2: at facebook, somerimes it lags and takes too long to load the content (same happening in instagram). Or at clash of clans, it is showing that symbol of internet issue.
Besides those internet bugs/lags, the android 8.0.0 is ok.
I already did a factory reset yesterday via the phone, and saved the files with smart switch. But the problem persists. I also checked and my wifi internet and my mobile internet are ok.
Does anyone knows how to fix this issue? Is there a newer version of the ROM, maybe? Or if not, is ir possible to downgrade to android 7 again (really wouldnt like this option but....)?
If anyone could help that would be great. But for the record:im really newbie at android stuffs....if you can help, please could you explain step by step?
Thanks everyone
Another bug i am noticing: besides the internet crash/drop (wifi and 4g), i've noticed that it is taking too long to charge (around 3h...3:30h), even with fast charge.
Does anyone knows how to fix those bugs, or anyone is having those issues ?
Can i flash again the BTU ROM of android 8.0 from UK, with CSC from android 7.x from Brazil (ZTO)??? I mean, is it compatible?
thanks
lokoroxbr said:
Another bug i am noticing: besides the internet crash/drop (wifi and 4g), i've noticed that it is taking too long to charge (around 3h...3:30h), even with fast charge.
Does anyone knows how to fix those bugs, or anyone is having those issues ?
Can i flash again the BTU ROM of android 8.0 from UK, with CSC from android 7.x from Brazil (ZTO)??? I mean, is it compatible?
thanks
Click to expand...
Click to collapse
don't try to mix the firmware you may get issues,we should wait one week more till Samsung will release another version of oreo,so lmy advice is flash back nougat using odin 3.12 if u need a good page with high speed of download Samsung firmwares try www.updato.com
lokoroxbr said:
Hello everyone. I have a samsung galaxy s7 edge (SM G935F) and i recently received the android 8.0.0 from samsung. Downloaded and installed directly via the cellphone.
But after updating i am getting this internet/connection drop issues a lot.
Now a lot of times when im connected in wifi or using the 4g mobile internet, im getting a lot of internet lag/drops. Example: at whatsapp, when i sens a message, the clock appears and only after a little rhe time the message is send.
Example 2: at facebook, somerimes it lags and takes too long to load the content (same happening in instagram). Or at clash of clans, it is showing that symbol of internet issue.
Besides those internet bugs/lags, the android 8.0.0 is ok.
I already did a factory reset yesterday via the phone, and saved the files with smart switch. But the problem persists. I also checked and my wifi internet and my mobile internet are ok.
Does anyone knows how to fix this issue? Is there a newer version of the ROM, maybe? Or if not, is ir possible to downgrade to android 7 again (really wouldnt like this option but....)?
If anyone could help that would be great. But for the record:im really newbie at android stuffs....if you can help, please could you explain step by step?
Thanks everyone
Click to expand...
Click to collapse
Hi,
My S7e has just upgraded to 8.0.0 and is now having the same wifi lag issue. Did you manage to find a fix?
Thanks
Ady
I'm also noticing the same issue with my S7E. I'm on XEU.
Has anyone got the same issues with BTU as I'm considering swapping over?
lmason said:
I'm also noticing the same issue with my S7E. I'm on XEU.
Has anyone got the same issues with BTU as I'm considering swapping over?
Click to expand...
Click to collapse
I fixed the issue on my device. The problem was having power saving mode enabled, I use to run it all the time on nougat and never had an issue. Yet I turned it off and now there's no connection lag what so ever.
I was having the same issue with btu xeu even custom. On Oreo my wifi switch went totally gray and screen pattern unlock would also take 20-25 sec to unlock but then I flashed this kernel and everything works like a charm.
https://forum.xda-developers.com/s7-edge/development/kernel-arianoxxkernel-g930f-935f-oreo-t3807606