Unable to access ADB - Moto G4 Plus Questions & Answers

Hello. I am unable to access my device (XT1643) using adb and so cannot flash update without deleting data. In adb,it shows that the device is unauthorized. I have enabled USB debugging and this worked before but it's not working anymore.Any help would be appreciated.

ShubhamRoy said:
Hello. I am unable to access my device (XT1643) using adb and so cannot flash update without deleting data. In adb,it shows that the device is unauthorized. I have enabled USB debugging and this worked before but it's not working anymore.Any help would be appreciated.
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Have you authorized your computer?

anhoxhrs said:
Have you authorized your computer?
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Click to collapse
Yes . The first time when i used adb (when I rooted my device around a month back) , I got an RSA popup on my phone asking for authorisation. I authorised it and it worked properly.But yesterday when I tried to connect using adb and typed "adb devices" in the cmd window, it showed the device id followed by "unauthorised" and there was no popup asking for authorisation. Thank you for your response.

ShubhamRoy said:
Yes . The first time when i used adb (when I rooted my device around a month back) , I got an RSA popup on my phone asking for authorisation. I authorised it and it worked properly.But yesterday when I tried to connect using adb and typed "adb devices" in the cmd window, it showed the device id followed by "unauthorised" and there was no popup asking for authorisation. Thank you for your response.
Click to expand...
Click to collapse
Try to revoke all authorized computer and try again.And a photo of command would be great.

Related

ADB issue

Hello,
I am just trying to get the feel for adb.
I plugged in usb, opened command prompt and typed:
adb devices
It gives me this message: "List of devices attached"
But with nothing after that. No serial number, no info.
What might be causing this?
Thanks.
are all ur drivers installed, that is the problem i had and once i installed all drivers everything worked great
nvmehaterz said:
are all ur drivers installed, that is the problem i had and once i installed all drivers everything worked great
Click to expand...
Click to collapse
Bingo! Thanks.

Adb offine

I am trying to set up my adb and am having some problems. I am able to see my phone when I type adb devices, but it shows" offline". I am rooted and have twrp as my recovery but still my adb is offline.
I just updated my sdk but no lick. Anybody have any ideas?
Sent from my VS980 4G using Tapatalk 2
Connect your phone, go into device manager....do you have a G2 listed there with an exclamation next to it. If so, delete it and reconnect your phone and reinstall the drivers again
Remember that usb debug must be enabled as well.
mzimand said:
I am trying to set up my adb and am having some problems. I am able to see my phone when I type adb devices, but it shows" offline". I am rooted and have twrp as my recovery but still my adb is offline.
I just updated my sdk but no lick. Anybody have any ideas?
Sent from my VS980 4G using Tapatalk 2
Click to expand...
Click to collapse
Same issue here. I have a freshly updated version of ADB SDK installed and no yellow Exclamation mark in Device Manager. Still the command "adb devices" returns my serial number but says "offline". I'm using a Windows XP machine for this, as it seems it'd be much more difficult on my Windows 8 machine. Opinions?
I assume I won't be able to root until it reports as 'online" as well.
Ideas?
mzimand said:
I am trying to set up my adb and am having some problems. I am able to see my phone when I type adb devices, but it shows" offline". I am rooted and have twrp as my recovery but still my adb is offline.
I just updated my sdk but no lick. Anybody have any ideas?
Sent from my VS980 4G using Tapatalk 2
Click to expand...
Click to collapse
gbeardmore said:
Same issue here. I have a freshly updated version of ADB SDK installed and no yellow Exclamation mark in Device Manager. Still the command "adb devices" returns my serial number but says "offline". I'm using a Windows XP machine for this, as it seems it'd be much more difficult on my Windows 8 machine. Opinions?
I assume I won't be able to root until it reports as 'online" as well.
Ideas?
Click to expand...
Click to collapse
I don't have a G2 so my apologies for not knowing much about it but if you are on android version 4.2 or higher you need to authenticate the pc to allow USB debugging on the phone to get it to show as online.
Try disconnecting phone from PC, turn off usb debugging. Turn usb debug back on then connect to pc and send "adb devices" command, you should get this pop up screen on your phone (make sure you have screen unlocked)
If you still have issues I think it helps to be on newest version on ADB, try sending command "adb version" it should return 1.0.31
Hope this helps!
Which version of ADB are you using? I think that version 1.0.31 needs to be used for full connectivity with Android 4.2.2
Sent from my VS980 4G using Tapatalk 2
Klown80 said:
I don't have a G2 so my apologies for not knowing much about it but if you are on android version 4.2 or higher you need to authenticate the pc to allow USB debugging on the phone to get it to show as online.
Try disconnecting phone from PC, turn off usb debugging. Turn usb debug back on then connect to pc and send "adb devices" command, you should get this pop up screen on your phone (make sure you have screen unlocked)
If you still have issues I think it helps to be on newest version on ADB, try sending command "adb version" it should return 1.0.31
Hope this helps!
Click to expand...
Click to collapse
I gave up trying to update the SDK on my Win XP machine and installed it on my Windows 8 PC. Your suggestion worked after a couple of attempts. I think I've got it now, except that after my serial number it says "device" and not "online". Am I good to go? See the screenshot below...
Thanks!
gbeardmore said:
I gave up trying to update the SDK on my Win XP machine and installed it on my Windows 8 PC. Your suggestion worked after a couple of attempts. I think I've got it now, except that after my serial number it says "device" and not "online". Am I good to go? See the screenshot below...
Thanks!
Click to expand...
Click to collapse
Yes it should show "device" not "online" after the device ID number. Your adb is good to go with this device now.
Klown80 said:
Yes it should show "device" not "online" after the device ID number. Your adb is good to go with this device now.
Click to expand...
Click to collapse
Whew! I updated my SDK on my Win XP machine, must have taken 90 minutes. After running EVERY update available it still reported an older version. I'm guessing you can't run the newest version of ADB on XP. Anyway, thank you (all) for your help!
tgabaree said:
Which version of ADB are you using? I think that version 1.0.31 needs to be used for full connectivity with Android 4.2.2
Sent from my VS980 4G using Tapatalk 2
Click to expand...
Click to collapse
This was my problem. I was on version 1.0.29
I downloaded the latest ADT bundle and it updated the version to 1.0.31 and I was prompted to give the phone permission when I sent "adb devices". Now I am good to go.
Thanks

Cannot get past "adb devices" command line

I have followed Heisenbergs instructions to the letter but when I issue the adb devices command it just returns the string "list of devices" and that's it. Fastboot devices doesn't work either.
So I'm stuck at the start. Can anyone help me? From what I can tell I may need drivers but I'm new to this so I don't know.
I can give anyone more info if they need it.
I believe part of the instructions are to install the Platform Tools, which should include drivers. Try running the SDK Manager and updating or installing the drivers again. Also ensure you have USB Debugging ON in your Developer settings and OEM Unlocking enabled. Lastly, tap the notification in your shade about the USB connection (I think it defaults to Charging Only) and change it to various modes. Mine seems to only work on PTP mode. When you run the adb devices command you will need to authorize the connection on the phone end the first time by clicking OK so make sure the screen is on and unlocked so you can see it.
Hope this helps.
peckaldee said:
I have followed Heisenbergs instructions to the letter but when I issue the adb devices command it just returns the string "list of devices" and that's it. Fastboot devices doesn't work either.
So I'm stuck at the start. Can anyone help me? From what I can tell I may need drivers but I'm new to this so I don't know.
I can give anyone more info if they need it.
Click to expand...
Click to collapse
u enable OEM Unlock under developer settings?
You enable USB debugging?
Me personally do not get any strings of data returned when im on fastboot
i open CMD, run ADB DEVICES, get message saying the port is opening, and then listing devices... which is empty
but i am able to flash anything i want using fastboot....
try this command and see if it works after that... fastboot reboot-bootloader
it should reboot bootloader for u.. thats a easy way to know its responding to u
Is the device showing properly in the Device Manager when it's connected to your system?
hEaTLoE said:
Is the device showing properly in the Device Manager when it's connected to your system?
Click to expand...
Click to collapse
It shows up in windows explorer as "Nexus 6p" when I plug in the USB cable.
I have USB debugging and unlock bootloader checked in settings.
My fastboot devices command returns nothing.
peckaldee said:
It shows up in windows explorer as "Nexus 6p" when I plug in the USB cable.
I have USB debugging and unlock bootloader checked in settings.
My fastboot devices command returns nothing.
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Click to collapse
Did you change the USB mode? Mine shows in Explorer as you described but won't work in ADB/Fastboot until I change it to PTP.
fury683 said:
Did you change the USB mode? Mine shows in Explorer as you described but won't work in ADB/Fastboot until I change it to PTP.
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Yeah I tried every option. Nothing.
The instructions say the fastboot devices command should return my serial number and it does not.
When booted into the bootloader one it tells me on one line phone LOCKED and on another line says download mode DISABLED.
Don't know if this has anything to do with my problems but I still cannot get a return on the fastboot devices command in order to proceed with the unlock command of "fastboot flashing unlock"
remember that u need latest fastboot for this to work.
did u updated the SDK manager to the latest? i had to do that in order to work for 6P
chaco81 said:
remember that u need latest fastboot for this to work.
did u updated the SDK manager to the latest? i had to do that in order to work for 6P
Click to expand...
Click to collapse
I'm using sdk manager revision 24.4.1
peckaldee said:
I have followed Heisenbergs instructions to the letter but when I issue the adb devices command it just returns the string "list of devices" and that's it. Fastboot devices doesn't work either.
So I'm stuck at the start. Can anyone help me? From what I can tell I may need drivers but I'm new to this so I don't know.
I can give anyone more info if they need it.
Click to expand...
Click to collapse
I had the same issue ,it was down to when I plugged the phone into the PC for the first time,it installed the Google.USB driver ,but it didn't install the driver for the adb interface,I had to download it from Google and install it manually
I also had the same issue, I had an old Clockworkmod generic driver that I was using for my Samsung Galaxy S5 installed.
Go to Device manager (either type it in the start menu, or: right click This PC, click manage, and click device manager), plug in your unlocked Nexus 6P phone and watch for a new item to pop up. If it says android something, uninstall it. I had to uninstall 3 times, then reinstall the drivers from the SDK before it would work.
I used the skipsoft toolkit to install the fb drivers; worked for me. http://forum.xda-developers.com/nex...ol-skipsoft-android-toolkit-nexus-6p-t3234159
but like others said, you may have to manually remove any that are already installed in windows, although I think that is one of the options in the toolkit.
mbonus said:
I used the skipsoft toolkit to install the fb drivers; worked for me. http://forum.xda-developers.com/nex...ol-skipsoft-android-toolkit-nexus-6p-t3234159
but like others said, you may have to manually remove any that are already installed in windows, although I think that is one of the options in the toolkit.
Click to expand...
Click to collapse
This worked. Now my commands in terminal are working correctly. thanks all for the help
Got A device to pop up under the command adb devices, but nothing under fastboot devices. Any tips? Had to follow the skipsoft instructions to install adb/fastboot devices. Yes USB Debugging is on and the OEM unlocking is set to allow..
Christ I'm retarded. Sorry boys, thought my phone was in the bootloader when I was trying this command LOL
Same problem
peckaldee said:
When booted into the bootloader one it tells me on one line phone LOCKED and on another line says download mode DISABLED.
Don't know if this has anything to do with my problems but I still cannot get a return on the fastboot devices command in order to proceed with the unlock command of "fastboot flashing unlock"
Click to expand...
Click to collapse
I'm having the same problem. Did you ever figure out what was wrong?
mbonus said:
I used the skipsoft toolkit to install the fb drivers; worked for me. http://forum.xda-developers.com/nex...ol-skipsoft-android-toolkit-nexus-6p-t3234159
but like others said, you may have to manually remove any that are already installed in windows, although I think that is one of the options in the toolkit.
Click to expand...
Click to collapse
Solved my problem as well. Thanks!

Moto G4 seen by Windows but not by adb in fastboot mode

I'm trying to unlock the bootloader on my XT1622.
I can transfer files etc and backup when connected to PC and in Windows
I have installed the drivers and fastboot and adb and opened a cmd window in Admin mode in the directory where fastboot.exe and adb.exe are installed.
I have restarted the phone in fastboot mode (power up plus Vol Down) and connected by USB cable to my PC but when I type adb devices I get no information coming back.
Does anyone have any idea, please, where I may be going wrong?
Anyone able to help, please?
My post above is getting a number of views but sadly no replies.
Since posting I have tried different cables, different USB ports and even installed the drivers on my wife's laptop, but to the same effect - the device is seen in File Explorer but after booting into bootloader both fastboot devices and adb devices return blanks.
I think I'll just give up on the idea, which is a shame as accomplished it easily on my old Nexus tablet and on previous Moto G iterations.
actomox said:
My post above is getting a number of views but sadly no replies.
Since posting I have tried different cables, different USB ports and even installed the drivers on my wife's laptop, but to the same effect - the device is seen in File Explorer but after booting into bootloader both fastboot devices and adb devices return blanks.
I think I'll just give up on the idea, which is a shame as accomplished it easily on my old Nexus tablet and on previous Moto G iterations.
Click to expand...
Click to collapse
adb mode doesn't work when you are in the bootloader. But fastboot should. Boot into your phone and go to settings/Developer options and make sure you have OEM unlocking and Android debugging both enabled. Then on your PC connect your cable and open a command window. type the command "adb devices" and see if your phone shows up now. If so you can then boot into the bootloader via the command "adb reboot bootloader" While in the bootloader type the command "fastboot devices" and see if your phone shows up. If so you are good to go.
Oh, and I am assuming you have a non-Amazon model?
Still no show
Thanks Palmyra. I have followed those instructions to the letter.
In Developer options both OEM unlocking and USB debugging are switched on.
When I connect to the PC and run adb devices in a CMD window it first responds that daemon has been successfully started then that the list of devices is attached but it then returns me to the command prompt.
I did then try 'adb reboot bootloader' but it returned 'error: device not found' - not unexpected given the first command result.
In File Explorer however under this PC it does list Moto G(4) and I am able to explore the phone contents there.
It is not an Amazon model.
I really am at a loss to understand why this is happening.
pastorbob62 said:
adb mode doesn't work when you are in the bootloader. But fastboot should. Boot into your phone and go to settings/Developer options and make sure you have OEM unlocking and Android debugging both enabled. Then on your PC connect your cable and open a command window. type the command "adb devices" and see if your phone shows up now. If so you can then boot into the bootloader via the command "adb reboot bootloader" While in the bootloader type the command "fastboot devices" and see if your phone shows up. If so you are good to go.
Oh, and I am assuming you have a non-Amazon model?
Click to expand...
Click to collapse
actomox said:
Thanks Palmyra. I have followed those instructions to the letter.
In Developer options both OEM unlocking and USB debugging are switched on.
When I connect to the PC and run adb devices in a CMD window it first responds that daemon has been successfully started then that the list of devices is attached but it then returns me to the command prompt.
I did then try 'adb reboot bootloader' but it returned 'error: device not found' - not unexpected given the first command result.
In File Explorer however under this PC it does list Moto G(4) and I am able to explore the phone contents there.
It is not an Amazon model.
I really am at a loss to understand why this is happening.
Click to expand...
Click to collapse
Have you installed Motorola Device Manager? I had your same issue until I had installed the Motorola drivers.
Still no joy
negusp said:
Have you installed Motorola Device Manager? I had your same issue until I had installed the Motorola drivers.
Click to expand...
Click to collapse
Thanks. Yes, I have installed Motorola Device Manager. In Windows Device Manager the MotoG4 shows under Portable Devices only when USB set to Charging or File Transfer and as an Android device with Motorola Device Manager when connected as PTP. The situation has persisted since updating to Nougat and 'adb devices' draws a blank no matter which USB connection mode I use.
actomox said:
Thanks. Yes, I have installed Motorola Device Manager. In Windows Device Manager the MotoG4 shows under Portable Devices only when USB set to Charging or File Transfer and as an Android device with Motorola Device Manager when connected as PTP. The situation has persisted since updating to Nougat and 'adb devices' draws a blank no matter which USB connection mode I use.
Click to expand...
Click to collapse
Did an RSA key dialogue ever pop up when you plugged it into your PC?
If fastboot shows no devices when your phone is in fastboot mode (voldown+power hold), then something is seriously off. Have you tried multiple USB cables?
On your wife's PC did you make sure to install adb/fastboot and drivers: https://forum.xda-developers.com/showthread.php?t=2588979
And make sure to run the cmd shell as administrator/root? (right click cmd, click run as admin)
Will double check everything
Will double check all of those pointers over the weekend and report back. Thanks
Success at last
Went onto my wife's computer and deleted all that I could find relating to SDK and Motorola. Re-installed adb tools and the Motorola drivers and now adb devices return the details of the connected phone. Onto the next stage of unlocking the bootloader and then rooting. Thanks for the help.

[HELP]Device not detecting in fastboot mode

I had installed Moto drivers and also enabled the usb debugging but my my device is not showing in fastboot mode.
Seriously need help.
Thank you.
Just to clarify, when you reboot your device into the bootloader (fastboot), if you type the command 'fastboot devices' (without quotes) in ADB, you get nothing showing up in the device list?
Which Moto drivers are you using, what device do you have and are you issuing the commands via minimal ADB or another ADB command tool?
echo92 said:
Just to clarify, when you reboot your device into the bootloader (fastboot), if you type the command 'fastboot devices' (without quotes) in ADB, you get nothing showing up in the device list?
Which Moto drivers are you using, what device do you have and are you issuing the commands via minimal ADB or another ADB command tool?
Click to expand...
Click to collapse
I am using Motorola device manager drivers and using minimal adb tools
When I type command mfastboot devices nothing shows.
And I am trying to flash TWRP recovery it's saying waiting for device
Robinson#2 said:
I am using Motorola device manager drivers and using minimal adb tools
When I type command mfastboot devices nothing shows.
And I am trying to flash TWRP recovery it's saying waiting for device
Click to expand...
Click to collapse
Turn on your phone and run " adb devices " then see if it's getting connected in power on mode or not.. if not then try to install Adb Drivers..
Tried with ADB drivers still not working. I think its a driver problem how to reset drivers in Windows 10 machine
Robinson#2 said:
Tried with ADB drivers still not working. I think its a driver problem how to reset drivers in Windows 10 machine
Click to expand...
Click to collapse
It's same as you do in other Windows, go to "Device Manager" you will find device related name in that Tree,
Uninstall it and update again..
____Mdd said:
It's same as you do in other Windows, go to "Device Manager" you will find device related name in that Tree,
Uninstall it and update again..
Click to expand...
Click to collapse
Tried that but didn't worked
Robinson#2 said:
Tried that but didn't worked
Click to expand...
Click to collapse
Is it same computer that you used to unlock?
Had it worked to get unlock data and for unlocking..?
____Mdd said:
Is it same computer that you used to unlock?
Had it worked to get unlock data and for unlocking..?
Click to expand...
Click to collapse
Yes it's the same computer I used to unlock bootloader and flashed stock nougat with fastboot method 3 months back.
Robinson#2 said:
Yes it's the same computer I used to unlock bootloader and flashed stock nougat with fastboot method 3 months back.
Click to expand...
Click to collapse
If installing drivers again, use of different USB port, different data cable don't work then better to use different PC..
____Mdd said:
If installing drivers again, use of different USB port, different data cable don't work then better to use different PC..
Click to expand...
Click to collapse
I am going to try with a bootable pendrive with linux mint.
Robinson#2 said:
Tried with ADB drivers still not working. I think its a driver problem how to reset drivers in Windows 10 machine
Click to expand...
Click to collapse
If you're on Windows 10 with an UEFI firmware, I recall you need to disable driver signature enforcement if you wish to use fastboot. Credit to: https://forum.xda-developers.com/showpost.php?p=70792544&postcount=2028
Hopefully it'll work with the Linux distro though
echo92 said:
If you're on Windows 10 with an UEFI firmware, I recall you need to disable driver signature enforcement if you wish to use fastboot. Credit to: https://forum.xda-developers.com/showpost.php?p=70792544&postcount=2028
Hopefully it'll work with the Linux distro though
Click to expand...
Click to collapse
This was very helpful. Took me hours to find it but glad I did. On to step 2. lol How I was able to fix not being able to load anything in fastboot was this.
1. I right clicked on the Motorola_Mobile_Drivers_64bit.msi and selected uninstall. Repair did nothing.
2. Rt click view properties of Motorola_Mobile_Drivers_64bit.msi.
3. On the general tab I noticed it was blocked so I unblocked it.
4. Then switched to Compatibility tab.
5. Selected run compatibility mode, any previous version of windows.
--This stops the version checker
6. Hit apply save and ran it.
MrTwigglesworth said:
This was very helpful. Took me hours to find it but glad I did. On to step 2. lol How I was able to fix not being able to load anything in fastboot was this.
1. I right clicked on the Motorola_Mobile_Drivers_64bit.msi and selected uninstall. Repair did nothing.
2. Rt click view properties of Motorola_Mobile_Drivers_64bit.msi.
3. On the general tab I noticed it was blocked so I unblocked it.
4. Then switched to Compatibility tab.
5. Selected run compatibility mode, any previous version of windows.
--This stops the version checker
6. Hit apply save and ran it.
Click to expand...
Click to collapse
Bro i didi not detecting please help

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