Ok I just receive my Axon 7 Wednesday. After draining, I charged it with included charger and cable. Quick charge is working but it keeps on disconnect/connect cycle for every 5-15 secs. It's annoying as hell since screen goes on and off with sound! I tried it charging it thru pc and it works fine. Also, the charger have a buzzing sound (coil whine). It sounds like its going to explode so I never tried to charge it more than 10 minutes on 2 tries. Luckily, my sister note 7 quick charge works fine with it. So, is the included charger faulty? Should I contact zte for this?
platinumxo said:
Ok I just receive my Axon 7 Wednesday. After draining, I charged it with included charger and cable. Quick charge is working but it keeps on disconnect/connect cycle for every 5-15 secs. It's annoying as hell since screen goes on and off with sound! I tried it charging it thru pc and it works fine. Also, the charger have a buzzing sound (coil whine). It sounds like its going to explode so I never tried to charge it more than 10 minutes on 2 tries. Luckily, my sister note 7 quick charge works fine with it. So, is the included charger faulty? Should I contact zte for this?
Click to expand...
Click to collapse
I would contact ZTE - my charger is quiet. You sure the buzzing sound waqsn't from your sister's note 7?
Same issue here, except oddly it only starts to connect/disconnect from the included charger if I try to turn the screen on while it's charging. Once I put it back in standby it stops. For now i'm using an older non-Quickcharge Samsung charger and it never happens with that one. I'm within my exchange period though, considering exchanging the whole thing rather than taking a chance that it isn't the charger and then ending up with a refurb from ZTE because my 15 days is up to exchange in store.
It also makes some sound, but it's very quiet.
I'm having exactly the same issue. I bought one, had this problem, exchanged for another, same problem. Also, I've tried a couple of different chargers and cables and it's always the same. I've noted that if I charge while it's off, there's absolutely no issue, so it makes me believe that it's just a software bug.
hi,is that A2017U or A2017G?
This started happening to me. Except I can't charge neither with the included charger or my s7 edge charger. Going to have to send it to ZTE. Anyone gone through the exchange? Just got the phone 4 days ago
Sent from my ZTE A2017U using Tapatalk
platinumxo said:
Ok I just receive my Axon 7 Wednesday. After draining, I charged it with included charger and cable. Quick charge is working but it keeps on disconnect/connect cycle for every 5-15 secs. It's annoying as hell since screen goes on and off with sound! I tried it charging it thru pc and it works fine. Also, the charger have a buzzing sound (coil whine). It sounds like its going to explode so I never tried to charge it more than 10 minutes on 2 tries. Luckily, my sister note 7 quick charge works fine with it. So, is the included charger faulty? Should I contact zte for this?
Click to expand...
Click to collapse
Just got mine a few days ago. With any charger and cable, ZTE or otherwise, it's taking 15 hours to charge from 0. Have to jiggle the cable to keep it connected. ZTE tells me bad charge port or battery. Won't enter Quick Charge. Shame it has to go back. Nice phone otherwise.
Phreak411 said:
Just got mine a few days ago. With any charger and cable, ZTE or otherwise, it's taking 15 hours to charge from 0. Have to jiggle the cable to keep it connected. ZTE tells me bad charge port or battery. Won't enter Quick Charge. Shame it has to go back. Nice phone otherwise.
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Click to collapse
Sucks we in the same boat but luckily I can charge it via PC while I can exchange it (holidays)
Sent from my ZTE A2017U using Tapatalk
nano303 said:
Sucks we in the same boat but luckily I can charge it via PC while I can exchange it (holidays)
Click to expand...
Click to collapse
Do you get QC from the computer. I tried plugging into USB 3 port on mine. Still estimated 10 hours from 40%. :crying:
Phreak411 said:
Do you get QC from the computer. I tried plugging into USB 3 port on mine. Still estimated 10 hours from 40%. :crying:
Click to expand...
Click to collapse
I dont get quick charging but it does charge full in under 2 and a half hours. Compared to the s7 edge,it takes a mediocre 4 hrs to charge via PC
Sent from my ZTE A2017U using Tapatalk
---------- Post added at 11:23 AM ---------- Previous post was at 11:22 AM ----------
And my PC has nothing but 3.0 ports
Sent from my ZTE A2017U using Tapatalk
Cool. Thanks for the info. Hopefully they one I trade it in for will be a good. Ups probably played soccer with it or something. Lol
Related
Hi guys,
I recently brought a new Note 4 two weeks ago and its awesome, but 2 times this week now I've stuck the phone on charge to get a boost & the fast charge facility has not kicked in.. meaning its only charged about 20% in 30minutes.
If I restart the Note it seems to correct itself but it is a bit frustrating that the phone is less than a month old and 1 of its main selling points isn't working properly.
I have got a sm-n910f running Lollipop 5.0.1
My phones not rooted and I usually clear open apps before sticking the phone on charge.
Fast charge is toggled on. Can anyone give me any suggestions to what might fix this?
I put this query into the battery thread this morning but didnt get a response, so apologies for clogging up the forum but I am hopeful that some genius on Xda can give me some help here [emoji3]
Thanks for your help
Fast chargin is working only till 50% If you are more than 50, then it is charging with normal speed.
Thanks @Matin.salat I know this. When put my phone on charge at 15% and went to check it 20-25 minutes later it had only crept up 9% to 24%
do you get the "adaptive fast charger" (or something like that) notification when you plug it in? are you using the supplied cable? power only cables do not work with quick charge; needs to be data+power.
AFAIK Fast Adaptive charging only works if you have the specific adapter (charging block) that is capable of it. Are you using the original charger that came with the Note 4?
Below is a link to the part on samsung's website;
http://www.samsung.com/us/mobile/cell-phones-accessories/EP-TA20JWEUSTA
Hope that helps.
RAF_SHC said:
AFAIK Fast Adaptive charging only works if you have the specific adapter (charging block) that is capable of it. Are you using the original charger that came with the Note 4?
Below is a link to the part on samsung's website;
http://www.samsung.com/us/mobile/cell-phones-accessories/EP-TA20JWEUSTA
Hope that helps.
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Click to collapse
Yep using the correct charger and usb cable that comes with it. I chucked my phone on charge at 14% at 17:45 today. Went to grab my phone at 20:00 and its only at 43% charged.
I'll be taking it back and replacing it tomorrow or sunday.. I must have a faulty handset!!!
Bun-G said:
Yep using the correct charger and usb cable that comes with it. I chucked my phone on charge at 14% at 17:45 today. Went to grab my phone at 20:00 and its only at 43% charged.
I'll be taking it back and replacing it tomorrow or sunday.. I must have a faulty handset!!!
Click to expand...
Click to collapse
Hey.. I am using a SM-M910C. I had a similar problem just like you. My device is just 4 months old. Fast Charging used to work properly until a week back suddenly I noticed that it wasnt charging fast. Just like you mentioned, it was charging extremely slow. I checked everything to find out whether the problem was with the phone, power brick or cable. I borrowed my friends cable and tried it on and voila it was working fine. It was showing fast charger connected in notifications. So then I remember that, I had used the same charger and cable to charge my Power Bank before that. And I clearly remember the cable being hot at the time when I removed it. So figured that the cable got burnt off or something. Because the cable needs to have a particular resistance in order to support fast charging. Went and bought a new authentic cable and now fast charging is working as it used to. Never gonna charge the power bank with it anymore.
Hope this helps. Cheers!
azuldio said:
Hey.. I am using a SM-M910C. I had a similar problem just like you. My device is just 4 months old. Fast Charging used to work properly until a week back suddenly I noticed that it wasnt charging fast. Just like you mentioned, it was charging extremely slow. I checked everything to find out whether the problem was with the phone, power brick or cable. I borrowed my friends cable and tried it on and voila it was working fine. It was showing fast charger connected in notifications. So then I remember that, I had used the same charger and cable to charge my Power Bank before that. And I clearly remember the cable being hot at the time when I removed it. So figured that the cable got burnt off or something. Because the cable needs to have a particular resistance in order to support fast charging. Went and bought a new authentic cable and now fast charging is working as it used to. Never gonna charge the power bank with it anymore.
Hope this helps. Cheers!
Click to expand...
Click to collapse
I did the same thing. It took almost 8 hours to fully charge it so i borrowed my wifes S5 charger and voila, fast charging again.
The o2 shop swapped my charger and usb cable and its all good now [emoji3]
fast charging not working
Hi we have similar issues, my Note 4 is almost for months old in my hands and I have no issues with fast charger before..it was just happened after I updated my Android version to 5.1.1 lollipop..and now this happened I started charge my phone at 6:47 pm and finished 9:15 do you think its normal ? sounds stange ! normally before Its finished just only 90 minutes..hope some one can help my problem and fix it.. thank you
Hi,
Yesterday, I use my phone till 0% battery and shut down itself.
The charger come with phone do not charge my phone. the led come ON, sait it is charging but it stays 0% for hours.
I try to charge with my old quick charge 2, It go from 0 to 77% in 7 hours.
Do you think this is software issue or Hardware issue?
there is any test that I can do?
I just bought quick charger 3 from ANKER, hope it will replace my original charger.
thank
kivawolf said:
Hi,
Yesterday, I use my phone till 0% battery and shut down itself.
The charger come with phone do not charge my phone. the led come ON, sait it is charging but it stays 0% for hours.
I try to charge with my old quick charge 2, It go from 0 to 77% in 7 hours.
Do you think this is software issue or Hardware issue?
there is any test that I can do?
I just bought quick charger 3 from ANKER, hope it will replace my original charger.
thank
Click to expand...
Click to collapse
Sounds like bad battery. I'd reach out to Le Eco for replacement.
kivawolf said:
Hi,
Yesterday, I use my phone till 0% battery and shut down itself.
The charger come with phone do not charge my phone. the led come ON, sait it is charging but it stays 0% for hours.
I try to charge with my old quick charge 2, It go from 0 to 77% in 7 hours.
Do you think this is software issue or Hardware issue?
there is any test that I can do?
I just bought quick charger 3 from ANKER, hope it will replace my original charger.
thank
Click to expand...
Click to collapse
FYI it is really hard on your battery if you continually drain it significantly (< 20% or so). I used to do the same as you, but read several articles showing how it reduces the life of the battery. Now I usually charge around 30%. Once a month I'll let it go to 0 to make sure that it is calibrated.
You should stop draining it completely.
I can find the links discussing this if you don't believe me.
Hi,
I went to my friend house and used his LG G5 charger quick charger 3. It work great. Passing from 75% to 100% in 30min. So, I guess it was my Original wall charger that has issue.
Thank a lot for you guys help.
and @slgooding, thank I will that info in mind
kivawolf said:
Hi,
I went to my friend house and used his LG G5 charger quick charger 3. It work great. Passing from 75% to 100% in 30min. So, I guess it was my Original wall charger that has issue.
Thank a lot for you guys help.
and @slgooding, thank I will that info in mind
Click to expand...
Click to collapse
The leeco cable is not good at all so maybe the problem is the cable
The LeEco charger that came with my LP3 also died after using it for a couple of months. I ended up just getting another QC charger from amazon. Hopefully this is not an indication of the reliability of the phone itself.
I bought these USB-C cables (5-pack) from Amazon, they are really sturdy.
https://www.amazon.com/AUKEY-USB-C-.../B01B634WNK/ref=sr_1_1?ie=UTF8&qid=1488118508
It has a long one good for wall charger, a very short one good for PC connection, and the middle ones for car, office, etc.
Hope this is just one of those bad ones, not the quality of the phone, I gave up my One Plus 3T for this one because of the price and and this phone is like a beast=)
21s update maybe?
After 21s update mine stop charging normally. Only after I reboot the cellphone it charge again. Same with different chargers and this happen immediately after the update. In 20s was working normally.
dnnyvngs said:
After 21s update mine stop charging normally. Only after I reboot the cellphone it charge again. Same with different chargers and this happen immediately after the update. In 20s was working normally.
Click to expand...
Click to collapse
you are right, I star to having problem when update to s21 stock US.
But, I changed to Turbo china s23, I am having an same issue.
Using LG G5 charger works great.
kivawolf said:
you are right, I star to having problem when update to s21 stock US.
But, I changed to Turbo china s23, I am having an same issue.
Using LG G5 charger works great.
Click to expand...
Click to collapse
I tried with a couple aukey chargers with QC 3.0 and no way to make it work. My temporal solution is reboot, by the way I send all my founds to LeEco, I'm waiting for a official statement.
dnnyvngs said:
After 21s update mine stop charging normally. Only after I reboot the cellphone it charge again. Same with different chargers and this happen immediately after the update. In 20s was working normally.
Click to expand...
Click to collapse
Same problem here, after latest system update the phone will not charge when plugged into USB. A reboot will allow it to charge. Anyone having this problem should report it with the Feedback app to hopefully get exposure, this is pretty big deal on stock.
Hi,
In my case, I confirm that the problem came from cable.
My phone is two months old and has ceased to quick-charge. Actually, 90% of the time, it will only charge when powered down. I use the factory charger and cable but get a message that I need to use the original charger and cable. Catch 22?
I bought it at Best Buy so I took it back to them this evening. My charger is fine as is my cable. Best Buy confirmed that my issue is a factory defect and politely sent me on my way. I take care of my phones if nothing more than the fact that I've had to replace micro USB ports in the past. The weird thing is that when it charges powered down, it seems to refresh to full battery very quickly.
Has anyone else had similar issues? If in fact, I do have to deal with ZTE, what has been members experience?
Thank you for letting me vent.
Sent from my SM-N915F using XDA-Developers Legacy app
U can test your charger using USB volt amp reader on another phone which supports quick charging.
If charger works as it should then u need to test your phone with multimeter to see how much current it draws while phone is powered off without charger (battery only).
But that means you need to open 2 month old phone which i dont recommend if u have warranty.
Axon 7 draws about 2.66-2.68 amps while in quick charging mode. Volts i forgot but i think it was 6v. I'm not in shop at the moment so i cant know exactly.
But for amps i remembered.
Wallor77, thank you for your reply. My charger is in good working order. In fact, I have several 2.0 and 3.0 chargers. They all work fine on my Samsung Galaxy Note Edge. The Samsung displays "Fast Charger Connected" on the lock screen.
Now my ZTE Axon 7 will not charge while it is powered up. As soon as I turn it off, it charges just fine. This is really annoying!
Sent from my ZTE A2017U using XDA-Developers Legacy app
If your charger and cable are OK, perhaps have you recently installed an application which limits the power. Such methods exists in some antivírus to preserve the health of the battery. It's just an idea.
Envoyé de mon ZTE A2017G en utilisant Tapatalk
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
wallor77 said:
Same thing there. If it charges normally while power off u need to see how much amps. USB volt amp reader is a good little device. I recommend for everyone to get one. It cost about 15 bucks. From there it's all about elemination process to diagnose proper issue
Click to expand...
Click to collapse
I second this. But $15?! You can get them for about $5 on aliexpress!
U have USB volt amp reader with both volt units, amp units, time duration and mAh over time charged value. But 15$ was about avarage price listing. I'm sure there is cheaper as well.
UPDATE: 6/2/17
I ended up sending my phone to the ZTE repair center in TX. It took about 3 weeks to get it back. There was no explanation of what was repaired and I received my original phone; not a refurbished one. All I know was that it was covered.
Sent from my ZTE A2017U using XDA-Developers Legacy app
I am in the process of returning my 3rd Axon to ZTE. 2 of them have had this problem. It's definitely known because when I was talking to them and told them what was happening they just kind went "yeah ok" and fast tracked the whole thing. Thank god for this warranty, their quality control is ****e.
anyone noticed that occasionally it stops charging?
front firing speakers said:
anyone noticed that occasionally it stops charging?
Click to expand...
Click to collapse
Last night, mine started doing this. It goes on and off about every two seconds. What's weird is it only does this with the quick charger. it slow charges when connected to a PC usb just fine. Its not the OEM charger either since my wife's quick charges just fine with the exact same charger.
Guess I'm going to have to call ZTE....
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
bustr85 said:
Mine suddenly stopped quick charging - I have 3 different chargers that work fine with other phones except for this one. And chances of all 3 of them going bad at the same time are slim to none. Tested different cables as well, but again same result. It charges with normal speed even when connected to QC3.0. Tried wiping cache. I think it's no different if I turn the phone off. Think it might be time to move on. Had it since December 2016, so I guess it's nearly 2 years old now. Still shame.
Click to expand...
Click to collapse
Quick update. Swapping batteries (OEM) hasn't helped. I wonder if this is software or hardware related
Let me add to this thread. I'm also not getting quick charge anymore for maybe a month already. Tried different cables, booting to safe mode, etc. There are few instances where i see quick charging but very rarely. I was thinking it's my usb port but I haven't opened my phone yet to verify.
Hi!
I recently bougth a 1+5, I decided to charge it, but after one hour I see that the battery hasn't charged fully(only until 84%), I waited for minutes and I realized that the phone didn't recognize the charging mode.
I have charged many times but it only charge until 82-85% and I have to complete the 100% via USB.
Does anybody has the same problem and if it has, how could you solved it?
Thanks!
Chu0811 said:
Hi!
I recently bougth a 1+5, I decided to charge it, but after one hour I see that the battery hasn't charged fully(only until 84%), I waited for minutes and I realized that the phone didn't recognize the charging mode.
I have charged many times but it only charge until 82-85% and I have to complete the 100% via USB.
Does anybody has the same problem and if it has, how could you solved it?
Thanks!
Click to expand...
Click to collapse
Never heard of this..I think you better contact the assistance :good:
Chu0811 said:
Hi!
I recently bougth a 1+5, I decided to charge it, but after one hour I see that the battery hasn't charged fully(only until 84%), I waited for minutes and I realized that the phone didn't recognize the charging mode.
I have charged many times but it only charge until 82-85% and I have to complete the 100% via USB.
Does anybody has the same problem and if it has, how could you solved it?
Thanks!
Click to expand...
Click to collapse
Yikes. Sounds like a bad charging brick or a bad OP5.
Have you tried using different chargers and cables?
Next option would to be to try another factory reset, re install Oxygen, or try a custom ROM of your choice. (I recommend Pure Fusion).
If you really like Oxygen, and you can't fix it, you should probably try to contact OP support about it.
Hitman478™ said:
Never heard of this..I think you better contact the assistance :good:
Click to expand...
Click to collapse
Thanks, I sent an email to OnePlus support.
Same problem, OP5 bought from gearbest. it seems a defective charger (SHENZHEN HUNTKEY model).
I can't post any links but search on the official Oneplus Forum with "dash charging stop after 83-85%"
After opening a case, GearBest refunded me 30 USD.
Yes, lots of people got this problem and the cause is a bad charger. Try to charge the phone with regular charger and it probably go to 100%. If not it could be a phone problem. I got 2 dash chargers and one of them is doing that.
If you can complete the charge to 100% via USB, that tells me it's more likely a defective charging brick/cable rather than the device itself. OP support should provide a replacement for something like that.
I have exact same problem with dash charger and when i switch to any other charger it charges all the way to 100%. So i contact Honorbuy (where i bought the phone) and they will send me another dash charger.
Sent from my ONEPLUS A5000 using Tapatalk
Does this phone require a specific cable and or power block/car charger to charge? Im using my regular stuff that I use on my s8 pixel 2 xl and at first it said slow charging. Now it doesn't charge at all. I tried using a portable battery pack still nothing. Works fine on my pixel 2 xl. Not sure if it's defective or requires a specific charge like the oneplus 5 did.
Well this is weird after trying to reboot it got stuck in shuting down screen so I had to hard reset and now it charges.
No special charger needed. I use a Pixel charger and a Samsung Fast charger, and they both work fine.
lyall29 said:
No special charger needed. I use a Pixel charger and a Samsung Fast charger, and they both work fine.
Click to expand...
Click to collapse
After rebooting mine it charges but now it bounced between rapid to slow to charging. Not sure if it's the cable or I got a defective unit.
Poli169 said:
After rebooting mine it charges but now it bounced between rapid to slow to charging. Not sure if it's the cable or I got a defective unit.
Click to expand...
Click to collapse
I have the same problem (white Sprint unit) with car charger fast charging works with other phones but not with ph1 and for couple of hours couldn't charge at all only after reboot start to charge again
Mine sometimes bounces back from rapid to show charge but I'm sure it's always rapid charging. Regardless of what state of charging is showing, my drive home from work always almost tops up my phone to 100%.
I just charged mine over night and it's at 92 percent when I checked it read slow charging 5 hours till full. I unplugged it plugged it back in same thing slow charging this is weird.
Poli169 said:
Does this phone require a specific cable and or power block/car charger to charge? Im using my regular stuff that I use on my s8 pixel 2 xl and at first it said slow charging. Now it doesn't charge at all. I tried using a portable battery pack still nothing. Works fine on my pixel 2 xl. Not sure if it's defective or requires a specific charge like the oneplus 5 did.
Well this is weird after trying to reboot it got stuck in shuting down screen so I had to hard reset and now it charges.
Click to expand...
Click to collapse
I owned this phone 3 times and they all did the same thing. Its the reason why I returned the first 2. It would work for a month with no issues and then I will have a issue for a day or a week and then it goes back to normal. I normally use a 3rd party charger that I never had a issue with. It might be it doesn't play well with other chargers. Reminds me of the Amazon Fire phone, it did the same thing. It charges fine with the original charger but acts up when you charge it with a 3rd party charger.
AC
I use the charger for my Huawei Mate 9 at work, and the PH-1 at home. The mate 9 works for rapid charge just fine.