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Have you ever cancelled service within 30days?

Hey everyone I was wondering if someone can help me out. I'm currently with Sprint as well as ATT. I have an Evo and Rumor on my sprint account and a Inspire and IPhone 3gs on my ATT account.
I'm thinking about canceling my service on my ATT account because I'm still within my 30 days and I see Sprint is coming out with a good Android lineup.
When I got my ATT service I also paid $150 deposit. But when I contacted ATT earlier today to see of I would be getting my deposit back, she told me that I had to contact bestbuy for that since I bought my inspire from bestbuy. This doesn't seem correct because bestbuy said that they don't have anything to do with deposits...that goes to the carriers.
So my question is if anybody ever bought a phone from a 3rd party..like bestbuy, wirefly etc, paid a deposit and canceled service within 30 days, did you receive your deposit back? And how long did it take?
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Yes they do, go to best buy, return the phone, you get your deposit and the money for the phone back, the bill pronrated will be mailed to you...I did it with my palm pre on sprint at SAMs club and my friend did the same thing at SAMs club with the evo, btw this belongs in the Q and A
plmiller0905 said:
Hey everyone I was wondering if someone can help me out. I'm currently with Sprint as well as ATT. I have an Evo and Rumor on my sprint account and a Inspire and IPhone 3gs on my ATT account.
I'm thinking about canceling my service on my ATT account because I'm still within my 30 days and I see Sprint is coming out with a good Android lineup.
When I got my ATT service I also paid $150 deposit. But when I contacted ATT earlier today to see of I would be getting my deposit back, she told me that I had to contact bestbuy for that since I bought my inspire from bestbuy. This doesn't seem correct because bestbuy said that they don't have anything to do with deposits...that goes to the carriers.
So my question is if anybody ever bought a phone from a 3rd party..like bestbuy, wirefly etc, paid a deposit and canceled service within 30 days, did you receive your deposit back? And how long did it take?
Sent from my Desire HD using Tapatalk
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Well AT&T has a good line up on Samsung Android phones, like the Dempsey, the 4.5 (i think) inch screen and thinner than the iPhone 4. My homestay is programming it, and its running stock everything and its faster, slimmer, and battery lasts longer than my EVO.
But really its up to you.
I went for unlimited calling and data for 5 for $200 with boeing discount.

Yeah they give should gibe you your money back I canceled my service with att after being a former customer, I bought the Samsung galaxy s for att (captivate) from Amazon for 1 cent I got my one cent bback from Amazon and just pay the month of att and I was out of it
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With Sprint you get everything back, deposits, restocking, bill, etc. No charges at all unless you downloaded ringtones or something. Not sure what AT&T's return policy is.
Best Buy has to give you your money since you bought it there.

jgalan14 said:
Yeah they give should gibe you your money back I canceled my service with att after being a former customer, I bought the Samsung galaxy s for att (captivate) from Amazon for 1 cent I got my one cent bback from Amazon and just pay the month of att and I was out of it
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I know bestbuy will give me my money back for the phone but I'm talking about the $150 deposit I paid....who will give that back ATT or bestbuy?
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Att should gibe it back to you
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plmiller0905 said:
I know bestbuy will give me my money back for the phone but I'm talking about the $150 deposit I paid....who will give that back ATT or bestbuy?
Sent from my Desire HD using Tapatalk
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I thought I answered thisn

S7 AT&T Buy One Get One (BOGO) Deal

My girlfriends dad works at an AT&T call center and told me they started doing a BOGO deal Saturday 2/27.
I already did a pre-order at Best Buy…went back Sunday 2/28 and cancelled my order and re-placed with a BOGO. Both phones have to be on AT&T Next. The BOGO covers around $23/month for the 2nd phone and you can get either model for the 2nd phone. Best Buy also told me I’d get the free Gear VR and Micro SD card for both phones…don’t think there’s a better deal out there.

Can't find anything mentioned via google or on ATT site.

cepheid46e2 said:
Can't find anything mentioned via google or on ATT site.
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I didn't either but I definitely got the BOGO deal at BestBuy and talked to AT&T support on the phone who confirmed the BOGO deal availability. Not sure why they aren't advertising it everywhere.
Still have to pay the first 2-3 months for both phones on AT&T Next but AT&T credits the 2-3 months of payments back for the 2nd BOGO phone and then cover $23-ish per month going forward. You also have to pay the tax upfront for both phones not just 1.

Other mentions of the BOGO deal here. Wonder if you can get two $100 Target gift cards with a BOGO. That would be way better than BestBuy considering MicroSD cards are only $30 each.

I'm reading the fineprint and it doesn't seem the S7 is part of this deal...
https://www.att.com/shop/wireless/samsung-galaxy-s6-buy-one-get-one-free.html

Its the iphone that is BOGO

The Galaxy S7 and Galaxy S7 Edge were just added to the BOGO promotion a few days ago.
Source: I work for AT&T

Coolaaron88 said:
The Galaxy S7 and Galaxy S7 Edge were just added to the BOGO promotion a few days ago.
Source: I work for AT&T
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I've searched the AT&T website a few times and can't ever find the S7 BOGO details even though I was able to order it.
From your experience have you seen AT&T not show promos like this? I'm amazed AT&T isn't running commercials about this to try and get customers to switch.

Can someone explain this to me, without me having to call AT&T. Was planing on getting the S7 anyway but might as well maybe do this. I know I will have to pay for taxes for both and I think the first 3 months. But It says I have to add a new line..Does that make it cost more monthly? I would like to just give my wife the other S7.
Thanks

burtonfamily101 said:
Can someone explain this to me, without me having to call AT&T. Was planing on getting the S7 anyway but might as well maybe do this. I know I will have to pay for taxes for both and I think the first 3 months. But It says I have to add a new line..Does that make it cost more monthly? I would like to just give my wife the other S7.
Thanks
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As far as I know you have to add a new line. I added a line to my mobile share plan and ported my girlfriend from Verizon.
If you and your wife already have a shared plan and one of you is on month-to-month billing (No 2 year plan or AT&T Next still lingering), maybe you can have AT&T cancel that line and re-add a "new" line with the same phone number so you can get the BOGO. That's the best I got for "cheating" the system lol.

I just switched from vzw to at&t and got the bogo deal on 2 s7s and 2 edges with the unlimited plan for uverse subscribers. Only needed 3,myself, my wife and son, but with the 4th line free and 2 free phones I now get to be the douche who carries 2 phones around because why not, it was free. Wife gets an edge and son gets the s7 and I can play with both with unlimited data. Eat that Verizon!

I just spoke with at&t as I have a pre-order for s7 Edge arriving today for a new line I added. She said there was a BOGO offer between 2/23 and 2/28 (I believe) and my order was on the 26th, so I was eligible for it. However, it's too late now to take advantage of it. Even if I returned the device, there isnt a current BOGO offer on S7/S7E.
Let me know if anyone has different information, but that's what I was just told.

jpa77 said:
I just switched from vzw to at&t and got the bogo deal on 2 s7s and 2 edges with the unlimited plan for uverse subscribers. Only needed 3,myself, my wife and son, but with the 4th line free and 2 free phones I now get to be the douche who carries 2 phones around because why not, it was free. Wife gets an edge and son gets the s7 and I can play with both with unlimited data. Eat that Verizon!
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Lol now you can take a selfie of your selfie. Make the left hand jealous of the right.

OneStepAhead said:
I just spoke with at&t as I have a pre-order for s7 Edge arriving today for a new line I added. She said there was a BOGO offer between 2/23 and 2/28 (I believe) and my order was on the 26th, so I was eligible for it. However, it's too late now to take advantage of it. Even if I returned the device, there isnt a current BOGO offer on S7/S7E.
Let me know if anyone has different information, but that's what I was just told.
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It must have gone past the 28th. I went to Best Buy on the 27th about an hour before they closed and asked them about the deal. They just got the email 15 minutes before I came. They were stunned I knew about it.

I did this today so it is still working, went to best buy and walked out with 2 S7's and VR headsets and everything. The actual AT&T rep was there and confirmed that the bogo worked.

I don't think this was answered:
Do you have to add a new line? My wife and I are already on AT&T, and last time we tried to open new line with old number it turned into a giant clusterbomb.
Would it work if I ported my number to Google Voice earlier in the day? That way AT&T would presumably cancel my existing line, and then I can open a new line for the free phone? Can this be avoided???

jc_in_ks said:
I don't think this was answered:
Do you have to add a new line? My wife and I are already on AT&T, and last time we tried to open new line with old number it turned into a giant clusterbomb.
Would it work if I ported my number to Google Voice earlier in the day? That way AT&T would presumably cancel my existing line, and then I can open a new line for the free phone? Can this be avoided???
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You have to add a new line, yes. if you had a line not under contract you could do a work around by porting it if you want to keep the number but I don't think google voice would work... Maybe a cheap prepaid though like tracfone?

To anyone who hasn't found anything on the BOGO deal, it's official now.
http://about.att.com/story/buy_the_new_samsung_galaxy_s7_get_one_free.html

whoamanwtf said:
You have to add a new line, yes. if you had a line not under contract you could do a work around by porting it if you want to keep the number but I don't think google voice would work... Maybe a cheap prepaid though like tracfone?
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Just to make sure I understand, if I go and buy a Tracfone sim-card tonight and port my AT&T number to it, then when I go to buy my S7's on Friday I can just port the number right back and there won't be any issues and it will count as a new line?

Thanks for this thread everyone. Just called AT&T after I got my pre-order from Best Buy & got another Galaxy S7 Edge. Had to open another line but I'm thinking about doing the same thing as porting the number out then back in. Thanks

Does Verizon nornally match BOGO offers from ATT and T mobile?

Currenty with ATT and preordered thru Verizon. Now seeing these BOGO offers for ATT and T mobile which is an awesome deal for me as my wife wants a new s7 as well. Does Verizon normally match BOGO offers ? Thanks!

No they don't usually match Bogo offers unfortunately unless they come out with one of there own. I'm sorry

No worries thanks!

I saw a commercial today where Verizon is now offering BOGO on the S7. Just bought two phones a week ago. Anyone know if they will retroactively apply this to my purchase?

RustyNailz said:
I saw a commercial today where Verizon is now offering BOGO on the S7. Just bought two phones a week ago. Anyone know if they will retroactively apply this to my purchase?
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You will have to return them and re purchase.

Usaully these involve adding a new line of service. That's the way Verizon did it with the S6 promo a few months back

Misterxtc said:
You will have to return them and re purchase.
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That's what I was originally thinking. Then I read this:
Users that have already purchased one of Samsung's new flagships needn't worry, as they will also be eligible for the gift, Corporate Communications Manager Trevor Thomas reportedly confirmed.
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ckelly33 said:
Usaully these involve adding a new line of service. That's the way Verizon did it with the S6 promo a few months back
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In my case, I moved service so both lines are new.

RustyNailz said:
That's what I was originally thinking. Then I read this:
In my case, I moved service so both lines are new.
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That's a god deal for you then. I'm a existing customer so I would have to add a new line witch is something I'm not going to do. At least I will get the VR and then my son will be happy with that.

Misterxtc said:
That's a god deal for you then. I'm a existing customer so I would have to add a new line witch is something I'm not going to do. At least I will get the VR and then my son will be happy with that.
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From what I read the line only has to stay open for 6 months. So ~$120 for a new S7.
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I think the VR is just a plastic housing version of Google Cardboard.

_Dennis_ said:
From what I read the line only has to stay open for 6 months. So ~$120 for a new S7.
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I looked into it more today and decided not to bite on it. I'm eligible but I don't need another line and the device payments for close to three months while I wait for the prepaid Visa. There are taxes that need to be paid on the new phone and taxes every month on the new line along with the activation fee. The jumping through hoops are not worth it to me. I have a feeling I would get stuck one way or another in the end.

BOGO Returns

Has anyone here done a return they bought as a BOGO?
I added a new line and updated my line and not sure where to go from here.
I wanted to see if anyone here has done a return/exchange and see what your options were and how ATT is treating this situation.
Thanks.

Got full refund and extra line canceled at best buy. Could have done the same at an att store here in MD. All contracts canceled and back to my note3.
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dboppc130 said:
Got full refund and extra line canceled at best buy. Could have done the same at an att store here in MD. All contracts canceled and back to my note3.
Sent from my SM-N900T using XDA-Developers mobile app
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I guess I would have to go this route also... just sucks that BOGO deal is ruined and I might need to buy 2 phones now.
Also, could I return the S2 Watch since it was more of an accessory?

sixk said:
I guess I would have to go this route also... just sucks that BOGO deal is ruined and I might need to buy 2 phones now.
Also, could I return the S2 Watch since it was more of an accessory?
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I went to the att store right after best buy and returned my gear s2, no problem.
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---------- Post added at 06:21 PM ---------- Previous post was at 06:19 PM ----------
You can get the bogo deal on the s7 at att if you tell them you had it for the note7. It just makes it a little harder to get the s8 or note8 later.
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I did the BOGO but sold the "free" one. What I'll do is return the one I still have directly to Samsung, get the refund and pay off the device instead of returning to ATT so I don't have to pay off the free one I no longer have.

My dad and I had the bogo deal and it carries over to the LG v20's we got as replacements for our note 7's. According to AT&T as long as both devices are from the same manufacturer they'll honor it
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My at&t store said BOGO would only be good for Apple or Samsung. I set my wife on them and ended up getting BOGO lg v20s instead. Told them we hate Apple and were noy going to go with a Samsung phone that was over 9 months old. Ended up getting the Note 7's free as they wanted nothing more to do with them and they refunded my payments I already made.

coolhandz said:
My at&t store said BOGO would only be good for Apple or Samsung. I set my wife on them and ended up getting BOGO lg v20s instead. Told them we hate Apple and were noy going to go with a Samsung phone that was over 9 months old. Ended up getting the Note 7's free as they wanted nothing more to do with them and they refunded my payments I already made.
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Well I just bought an ZTE Axon 7 that will last me until the next round of phones get out.
Hopefully when I return my phones, I would get similar good experience.

We have it noted to be able to get a note 8 or other similar phone bogo next year
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Sprint Pre-order Waiting and Shipping Room

I didn't see one for Sprint so I figured I would start one. I ordered directly from Sprint. Got the black S8+. I was debating ordering from them or Best Buy but went for Sprint. Hoping I get it before April 21st.

I always go with best buy patiently waiting for the 21st
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I ordered directly from Sprint too. Would love to get it before the 21st but best hope is to have it on the 21st
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I ordered a black s8 yesterday from sprint telesales. I'm on the galaxy forever from sprint and apparently over the phone was the only way of processing my order because the system in store and online was trying to charge me the rest of the contract on my s7.
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bjl95mustang said:
I ordered a black s8 yesterday from sprint telesales. I'm on the galaxy forever from sprint and apparently over the phone was the only way of processing my order because the system in store and online was trying to charge me the rest of the contract on my s7.
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I was having the same exact thing! After multiple hours on the phone, online and in the store. Finally was elevated to retention department and they were able to fix the problem (I think they simply voided the lease). So frustrating since my wife's had no problem upgrading. Glad to hear (although unfortunate) that I wasn't the only one having this problem.

IS there not that many Sprint people around? Am I with the wrong carrier?

I'm around and getting ready to do the same thing (upgrade to the S8)
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Ordered the sprint s8+ from sprint
Spent 14hrs because of the whole note 7. Because I currently still have a note 7 I bought from samsung sprint was trying to get it off me

squirrell84 said:
Ordered the sprint s8+ from sprint
Spent 14hrs because of the whole note 7. Because I currently still have a note 7 I bought from samsung sprint was trying to get it off me
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Are you keeping the note 7? I sent mine back.

Becanes said:
Are you keeping the note 7? I sent mine back.
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No samsung bought it for 1000 to get it off the market so I'm sending it back and paying off my s8+ that way I can upgrade to the note 8

squirrell84 said:
No samsung bought it for 1000 to get it off the market so I'm sending it back and paying off my s8+ that way I can upgrade to the note 8
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What the heck? $1000 How did you manage that? DId they give you $1000?

Becanes said:
What the heck? $1000 How did you manage that? DId they give you $1000?
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Because I signed up to return it and never did. So they contacted me and offered me more. And sprint contacted them when I tried to upgrade to s8+ and my meid number didn't match my original note 7 so sprint couldn't do anything

squirrell84 said:
Because I signed up to return it and never did. So they contacted me and offered me more. And sprint contacted them when I tried to upgrade to s8+ and my meid number didn't match my original note 7 so sprint couldn't do anything
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So you just really got your refund on the note 7?

I pre-ordered from sprint.com
Can't wait! - S8 midnight black
I am selling my Pixel XL (128mb) when this comes in. WELL - I'll live with it a little bit and make the decision.
The Pixel XL is honestly really great. Just boring.
And I am excited to get to a "truly one handed" phone with a large screen (if infact the S8 can be that for me).
Does Sprint have any history of delivering early or anything?

finsmaniac02 said:
I pre-ordered from sprint.com
Can't wait! - S8 midnight black
I am selling my Pixel XL (128mb) when this comes in. WELL - I'll live with it a little bit and make the decision.
The Pixel XL is honestly really great. Just boring.
And I am excited to get to a "truly one handed" phone with a large screen (if infact the S8 can be that for me).
Does Sprint have any history of delivering early or anything?
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I received my S7 Edge a little over a week early, so Im hoping for the same with this phone.

Becanes said:
IS there not that many Sprint people around? Am I with the wrong carrier?
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I'm with T-mobile, but over the weekend a Sprint rep tagged me down while I was walking by, he was arguing with me that 256GB micro SD card doesn't exist, because they were offering 128GB micro SD card lol

I pre-ordered in black, online at 1 am on the 30th. Hoping they ship early, but being on sprint and with a Samsung phone I doubt it.
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Just wanted to share some of the information I put together while putting in two pre-orders for S8's today at a Best Buy Mobile store.
First off, I was informed by the Assistant Manager that helped me at Best Buy Mobile that the $50 "gift card" for the S8 and $100 "gift card" for the S8+ would lower the amount of the installments over the period of the 24 month installment plan (I assume the same for the lease option too).
For instance, if I go with the 24 month installments on the S8 ($50 deal), I would get $2.08 off for 24 months bringing the monthly price down from $31.25 to $29.17. If I got the S8+ ($100 deal), I would get $4.16 off for 24 months bringing the monthly price down from $35.42 to $31.26.
Now based on what I have read on other forums I am still left wondering if I am actually getting a gift card for the phone or if it will be applied like mentioned above.
In addition I called Sprint to ask about the special offer "Get a $10/mo. loyalty credit on lease or installment billing when you stay on your current plan." that shows on my account. I was informed that I would not be eligible to receive this credit if I got the phone from Best Buy and the only way would be to order it through Sprint or through "telesales". I feel like the person was lying to me and just trying to get a sale.
The Assistant Manager at Best Buy Mobile checked with her local rep who told her that I would get the $10 loyalty credit and that it doesn't matter where the phone comes from; if your plan is eligible the credit will hit your account within a few billing cycles. I asked about the waived $30 upgrade fee that Sprint is offering. The rep said I would not get that (which I'm OK with if everything else checks out).
Anyway, if all this works like I have been told by Best Buy, my two S8's I ordered will be $19.17 a month and if I would have got an S8+ it would come to $21.26 a month.
The question is what is true and what is not true?

Preordered from sprint.com the first day it was available. Getting a $10 a month loyalty credit, or $240 off over 2 years.
Moving from a S4.

I ordered mine from Sprint today. I normally would have used Best buy but they don't offer Galaxy forever.
I had the same problems ordering as others here. They tried to charge me for the rest of my lease from my S7.
Once I called they cancelled the rest of my lease to fix the problem.
At this point it seems Sprint has the best pre-order deal.