Database Users

S4 reboot problem

Hi I received my s4 today but as soon as the screen goes black from none use it just reboots, if I use it its fine but as soon as I put it down for 30 seconds and the screen goes black it reboots. Is it a setting I'm missing or a faulty phone, sorry for the noob question but I'm along time apple user thanks for any help.

At first glance, it sounds like a defective phone that should be returned promptly. However, we should make sure that you are sure you're doing things right. You're not holding the power button down at all, correct? (just pressing it?) And you're saying that after it sleeps, it simply reboots, or it reboots when you try to wake it up?
First try messing with the screen timeout/sleep settings.. I think the default is 2 minutes anyway, so I don't see why it would reset after 30sec.
Next, the battery is charged, right?
Next, try pulling the battery and putting it back in.
Next, try a data format / factory reset. If you return the phone, you'll be forced to do this anyway, so it's worth a shot.
After that, you've got me. Anyone else?

Aou said:
At first glance, it sounds like a defective phone that should be returned promptly. However, we should make sure that you are sure you're doing things right. You're not holding the power button down at all, correct? (just pressing it?) And you're saying that after it sleeps, it simply reboots, or it reboots when you try to wake it up?
First try messing with the screen timeout/sleep settings.. I think the default is 2 minutes anyway, so I don't see why it would reset after 30sec.
Next, the battery is charged, right?
Next, try pulling the battery and putting it back in.
Next, try a data format / factory reset. If you return the phone, you'll be forced to do this anyway, so it's worth a shot.
After that, you've got me. Anyone else?
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Thanks I have tried all the above but it's still the same, I've had to phone for a replacement but due to limited stock I've got to wait three weeks. Is there any way I can download the original firmware and reflash it.

Cottee55 said:
Thanks I have tried all the above but it's still the same, I've had to phone for a replacement but due to limited stock I've got to wait three weeks. Is there any way I can download the original firmware and reflash it.
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There are no stock images as of yet, so you are not able to do this currently
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Sent from my Skyrocket i727 running Slim Bean
-----------Nexus 7 running AOKP M1-----------

Mike on XDA said:
There are no stock images as of yet, so you are not able to do this currently
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Sent from my Skyrocket i727 running Slim Bean
-----------Nexus 7 running AOKP M1-----------
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Click to collapse
Thanks for that the weird thing is I can use the phone for hours with no reboot problems, but as soon as I stop using it, it will turn itself off and reboot.

Cottee55 said:
Thanks for that the weird thing is I can use the phone for hours with no reboot problems, but as soon as I stop using it, it will turn itself off and reboot.
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Yeah, that doesn't sound good and certainly isn't the user experience you are looking for in a brand new flagship phone you dropped a pretty penny on. You could try bringing it into the retail store purchased and see if they can do a swap there. If there are more in stock it shouldn't be an issue. I assume you had it pre-ordered online
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Sent from my Skyrocket i727 running Slim Bean
-----------Nexus 7 running AOKP M1-----------

Cottee55 said:
Thanks for that the weird thing is I can use the phone for hours with no reboot problems, but as soon as I stop using it, it will turn itself off and reboot.
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Did you try to refresh software tru samsung kies??? Look at link in my signature.

norbarb said:
Did you try to refresh software tru samsung kies??? Look at link in my signature.
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When I try to use kies in your above post I get this message 'GT-I9505 does not support initialising, and when I look at my firmware information it says your devices current firmware version is not supported to update firmware via kies.

Cottee55 said:
When I try to use kies in your above post I get this message 'GT-I9505 does not support initialising, and when I look at my firmware information it says your devices current firmware version is not supported to update firmware via kies.
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So i think samsung did not update database yet...Thanks for info.

norbarb said:
So i think samsung did not update database yet...Thanks for info.
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Click to collapse
Hopefully it will be updated soon then and I can try your suggestion thanks for your help :good:

Cottee55 said:
Hopefully it will be updated soon then and I can try your suggestion thanks for your help :good:
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Click to collapse
Samsung has just released the German version of the Firmware (GT-I9505) for kies so hopefully the US AT&T (i337) will be released soon. Check SamMobile's site for firmware updates and to see if they available via kies yet.

Have you tried just doing a factory data reset? You can do it through settings or even stock Samsung recovery I think.

Hi. Since 27th i have the same problem. The phone reboots sporadic. After factoryreset everything ok but tonight the same problem occured again.
Any solution?
Thanks!

Loskeulos said:
Hi. Since 27th i have the same problem. The phone reboots sporadic. After factoryreset everything ok but tonight the same problem occured again.
Any solution?
Thanks!
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Click to collapse
If you are not rooted then I would first look at what you may have installed since you got the phone. If you have not installed anything, have not rooted, have not frozen any apps, etc. then I would get in line for a replacement asap.

no fix yet ?
HI
Same problem s4 reboot itself .
is there any update to fix that ?

Amivieu said:
HI
Same problem s4 reboot itself .
is there any update to fix that ?
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Click to collapse
Do a factory reset. If that doesn't fix it, hope you have a warranty cause it sounds faulty.
Sent from my SAMSUNG-SGH-I337 using XDA Premium HD app

Hi there mates. Same issue with my wife S4 mini. It is i9190, not rooted. It is very ok but from time to time is powering off by itself.
Don't know what to do to solve this one.... any ideas?

[Q] lagging S4

I am not so much of a noob but just don't really know where to put this. Srry for any inconvenience in advance.
The problem is that I have a GT-I9505. Tried to root it a while ago but only thing I got was a flagged binary. ( gonna fix that btw soon ) But since KitKat and some updates from all of my apps, my phone is lagging. It waits several seconds to open any app. If I am typing the letters appear about 3 seconds after I types them. This goes espescially for Whatsapp. And no I don't use beta, just the latest version.
I would understand this happening to me because my phone is slightly altered. But my girlfriend has exactly the same problem but the phone is untouched.
So my question is: Has anyone experienced the same problem of lagging? And if so is there anything I can do about it except for a factory reset?
grtz in advance Maverick ®
ps the lagging gets worse when I load the battery. Either on normal power or hooked up to my laptop of pc

Maverick ® said:
I am not so much of a noob but just don't really know where to put this. Srry for any inconvenience in advance.
The problem is that I have a GT-I9505. Tried to root it a while ago but only thing I got was a flagged binary. ( gonna fix that btw soon ) But since KitKat and some updates from all of my apps, my phone is lagging. It waits several seconds to open any app. If I am typing the letters appear about 3 seconds after I types them. This goes espescially for Whatsapp. And no I don't use beta, just the latest version.
I would understand this happening to me because my phone is slightly altered. But my girlfriend has exactly the same problem but the phone is untouched.
So my question is: Has anyone experienced the same problem of lagging? And if so is there anything I can do about it except for a factory reset?
grtz in advance Maverick ®
ps the lagging gets worse when I load the battery. Either on normal power or hooked up to my laptop of pc
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Click to collapse
I had it when my battery was damaged. Try to see if a new battery helps.

Lennyz1988 said:
I had it when my battery was damaged. Try to see if a new battery helps.
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Click to collapse
Tnx 4 the reply, I guess it is worth the trying although I find it curious that both phones experience those symptoms after the kitkat update touched or untouched.. But I will keep it in mind tnx again
grtz Maverick ®

Maverick ® said:
Tnx 4 the reply, I guess it is worth the trying although I find it curious that both phones experience those symptoms after the kitkat update touched or untouched.. But I will keep it in mind tnx again
grtz Maverick ®
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What you could do first is to backup and then a factory reset. Then its easier to rule out some software problem.

Lennyz1988 said:
What you could do first is to backup and then a factory reset. Then its easier to rule out some software problem.
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Click to collapse
^This. You can also try updating to the latest firmware 4.4.2 (it has 2 updates: the one updating to 4.4.2 and the other one for performance and stability). I noticed that I was lagging like crazy when I was still on 4.3, but when I updated to 4.4.2, the lag just went away.

Leonhan said:
^This. You can also try updating to the latest firmware 4.4.2 (it has 2 updates: the one updating to 4.4.2 and the other one for performance and stability). I noticed that I was lagging like crazy when I was still on 4.3, but when I updated to 4.4.2, the lag just went away.
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Click to collapse
I am on 4.4.2. Doing a factory reset now so fingers crossed. Also noticed that the lag is strongest in WhatsApp

[Q] note 3 camera issue

I purchased a pre owned Note 3 from C-ex and the camera is not working, when u select camera it is a black screen with the camera icons tho, the icons are not responsive and after a while it says camera is not working. the man in shop where I purchased it from said they believe it worked fine before 4.4.2 update and only stopped working after this update.
anyone have any solutions for this so I can possibly get camera working

iancarr said:
I purchased a pre owned Note 3 from C-ex and the camera is not working, when u select camera it is a black screen with the camera icons tho, the icons are not responsive and after a while it says camera is not working. the man in shop where I purchased it from said they believe it worked fine before 4.4.2 update and only stopped working after this update.
anyone have any solutions for this so I can possibly get camera working
Click to expand...
Click to collapse
Update your modem....

rayman95 said:
Update your modem....
Click to expand...
Click to collapse
how would I do that and will that fix camera

I guess it's stock, non rooted and it was updated trough ota ?
A factory reset would be good.

Dejan Sathanas said:
I guess it's stock, non rooted and it was updated trough ota ?
A factory reset would be good.
Click to expand...
Click to collapse
yeah tried full hard reset and no joy.

iancarr said:
how would I do that and will that fix camera
Click to expand...
Click to collapse
You've got some reading to do. Look for the stickies at the top of forums - usually there's a guide there for how to do basic stuff with your phone. First thing would be to find out how to use Odin (software on your PC) to flash the software for your phone. You can get the latest release for your specific phone from sammobile,com - they have the firmware listed. You will need to sign up but it's free.
You will need to DL the samsung USB drivers and install them on your PC.
Then you use Download mode to connect your phone to the computer and flash the firmware. When it's finished you have a as-new phone set up.
If the camera doesn't work then there is something wrong with it.
Feel free to ask, but make sure you do your research. XDA'ers help them who helps themselves.

[How To] Roll back to KK 4.4.4 from 5.0.1 N910VVRU1BOAF Verizon Retail Note 4

As with anything you will find on XDA, I am not responsible for anything that occurs to your phone or computer by using these instructions. Download what is needed first, then read through the entire instructions before starting. (Read the instructions a couple times)
For the Verizon Retail Note 4 on N910VVRU1BOAF firmware only!
***This will wipe all data from your phone***​
What is needed:
Odin 3.09 - Thanks hsbadr
4.4.4 N910VVRU1ANJ5 Firmware - Thanks hsbadr
7-Zip - Thanks 7-Zip
Verizon Note 4 Drivers
Instructions:
1. Extract the *.tar.md5 file using 7-Zip
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2. Extract Odin v3.09 & open it
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3. Reboot to Download Mode (press and hold Volume Down + Home + Power )
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4. Connect phone and wait until you get a blue sign in Odin
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5. Add the *.tar.md5 file to AP / PDA
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6. Make sure re-partition is NOT ticked
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7. Click the start button, sit back & wait a few minutes
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8. Your phone will reboot, you can now disconnect it from your computer
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9. Your phone will get to the Verizon boot screen and then boot-loop(this is normal)
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10. Remove the battery and then put it back in. Boot to Recovery (press and hold Volume Up + Home + Power)
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11. In Recovery, select "wipe data/factory reset" then select "Yes -- delete all user data"
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12. Then select "reboot system now"
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13. Profit!
Click to expand...
Click to collapse
Thank hsbadr for all the needed files and the flashing instructions!

Anyone have any feedback on this?

whitedragon551 said:
Anyone have any feedback on this?
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Click to collapse
I've done it many times and it works fine. No, it doesn't trip Knox.

Maybe I'll just have to see on YouTube if there is a link for me to see how it is done, the good ole roll back. I wish I was a bit more bold with all this. I'm afwaaid

note3palermo said:
Maybe I'll just have to see on YouTube if there is a link for me to see how it is done, the good ole roll back. I wish I was a bit more bold with all this. I'm afwaaid
Click to expand...
Click to collapse
Tried to reply to your PM but is say that you have it PMs blocked.
This seems to be the only Note 4 video on youtube. Its for the a different Note 4 but as long as you use the AT&T Note 4 Firmware, you should be good to go.
https://www.youtube.com/watch?v=rJ5KxyXskPs

Just did it, thank you very much! Bought me a N4 off of Swappa with Lollipop already installed and after a few days deciding to revert to see if the battery life is better and how the experience differs.

It seems after rolling back that my battery life got better. Anyone else?

I have always gotten better battery life from KK than L.

i PREFER KK 4.4.4 on the Note 4
mva1985 said:
It seems after rolling back that my battery life got better. Anyone else?
Click to expand...
Click to collapse
stillthisguy said:
I have always gotten better battery life from KK than L.
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Click to collapse
finally downgraded after contemplating doing this for a week or 2 now b/c of a few bugs and sluggishness i noticed with lollipop, not to mention battery life and even handoffs between 4g and 3g. just my personal experience but thought i'd chime in.
thanks for the super easy directions to follow. mine didn't happen to bootloop at all but everything else is back the way i like it.

mva1985 said:
It seems after rolling back that my battery life got better. Anyone else?
Click to expand...
Click to collapse
What?! Lollipop is the greatest thing evah! Battery life is 50% better and ditto for performance!!!!!!!!! :good::highfive::fingers-crossed::silly::victory:
Well, that is how both Android team and the lemmings in the media call it at least. The media STILL has the nerve of exclamation points when announcing Lollipop status on devices.
All Android is doing is trying to get as close to being Apple as they can without saying it. Now the device makers are following suit. It does not help that the most creepy Apple fetish company
called Samsung also eagerly follows suit. Note 4 is a probably the last true great non Apple-like device by Samsung, but still tainted by Lollipop's pure suckiness.

After downloading this file, and using 7zip to extract I get a broken file error... Then if you try to run it in odin any way you get a bad binary warning..
---------- Post added at 03:33 AM ---------- Previous post was at 02:38 AM ----------
Re downloaded the file, and it worked fine..

Will this work even though my KitKat was KTU84P.N910VVRU1ANI1?

JOSHSKORN said:
Will this work even though my KitKat was KTU84P.N910VVRU1ANI1?
Click to expand...
Click to collapse
Yes, NI1 was just the 4.4.4 firmware before NJ5.

stillthisguy said:
Yes, NI1 was just the 4.4.4 firmware before NJ5.
Click to expand...
Click to collapse
Can we receive OTA updates if we choose to rollback to 4.4.4?

dbroadus2007 said:
Can we receive OTA updates if we choose to rollback to 4.4.4?
Click to expand...
Click to collapse
Yes, it is stock official firmware from Samsung. It is the same as if you bought the device from Verizon or Samsung with 4.4.4 on it.

Worked great for me! Only took about 15 minutes tops. KITKAT is so much better than LOLLIPOP!

stillthisguy said:
Yes, it is stock official firmware from Samsung. It is the same as if you bought the device from Verizon or Samsung with 4.4.4 on it.
Click to expand...
Click to collapse
OK cool. just wondering in case Verizon releases a stable build of lollipop...lol..I'm sticking to kitkit for now! Thanks for this!!!:good:

Hello everyone, if I roll my phone back to KitKat will there a way to stop the Verizon notifications for an OTA update if your not rooted? I don't want to be reminded every hour that there is an update that I have to download and install.
Thank you,
Chris

Odie21 said:
Hello everyone, if I roll my phone back to KitKat will there a way to stop the Verizon notifications for an OTA update if your not rooted? I don't want to be reminded every hour that there is an update that I have to download and install.
Thank you,
Chris
Click to expand...
Click to collapse
http://forum.xda-developers.com/note-4-verizon/general/disable-knox-ota-root-t2972263

Works for me!
mademan420 said:
http://forum.xda-developers.com/note-4-verizon/general/disable-knox-ota-root-t2972263
Click to expand...
Click to collapse
Works for me!

New Update N910VVRU2BPA1

I've been chatting with Samsung Support through Twitter about Kies not taking my serial # for my Note 4. They asked for my serial # and my imei #, so I gave it to them and they asked what version i was on and told them BOK3, they wrote back saying there is a newer version, so I asked which one is it. So here is a screenshot.
OTA Update provided by @hsbadr thanks to @doinsvelt
Official Firmware & OTA Update from N910VVRU2BOG5 to N910VVRU2BPA1: http://forum.xda-developers.com/not...mware-firmware-kernel-modem-recovery-t2942937
Safe Upgrade N910VVRU2BPA1 http://forum.xda-developers.com/showthread.php?p=65278655
Update: if your battery takes a dump with the OTA, it is recommend that you do a repair via the Verizon assistant or via Kies. But if you are on a safe upgrade version then this will take you out of safe upgrade and keep you on BOG5 incremented bootloader.

Maybe a new Samsung version, but maybe not a Verizon version?
Sent from my SM-N910V using XDA Free mobile app

Here are the screenshots.
They responded back that it is 5.1.1 with security patches

So Samsung says there is another version they have out. But has Verizon released it yet? The manufacturer releases versions to the carriers who then release it to the phone owners after they do their "branding". Case in point, Samsung released 6.0.1 for the Note 4, but we don't have it yet. So
Sent from my Amazon Tate using XDA Free mobile app

I just got this update. Here it is.

It's up and running now. The wifi notification is gone which is great.

Got it here as well. Glad the wifi notification is gone.... now to see if it still references AT&T in the Wifi Settings. LOL

My bad, I got it too.
Sent from my SM-N910V using XDA Free mobile app

Hopefully it fixes my battery life problem, after the 5.1.1 update my battery life is TERRIBLE. It is the worse it has ever been and that's with trying to different factory OEM batteries.......The Note 4 really was a disappointment for a phone with such awesome hardware...

If anybody able to pull OTA and link it, I would put in the OP, I have it downloaded, but not installed. If anybody can guide me to pull it, I would appreciate it

Interesting
thegipper said:
Hopefully it fixes my battery life problem, after the 5.1.1 update my battery life is TERRIBLE. It is the worse it has ever been and that's with trying to different factory OEM batteries.......The Note 4 really was a disappointment for a phone with such awesome hardware...
Click to expand...
Click to collapse
My Battery life got better after the first 5.1.1 update. Weird.

Yes, so glad the wifi notification is gone!

Please if someone could capture... it will be awesome, sammobile still not post 5.1.1, so it would be almost a year until they put BPA1 available, the only way i installed 5.1.1 was from a zip file someone upload it

EdrickMG said:
Please if someone could capture... it will be awesome, sammobile still not post 5.1.1, so it would be almost a year until they put BPA1 available, the only way i install 5.1.1 was from a zip file someone upload it
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Click to collapse
Hi,i was wondering how you go about installing 5.1.1 zip. Well my question is ,are you using a retailer edition and what recovery you went into flash?,is it stock recovery if you're using RE?,am just little confuse about it.Thank you in advance.

desmond462 said:
Hi,i was wondering how you go about installing 5.1.1 zip. Well my question is ,are you using a retailer edition and what recovery you went into flash?,is it stock recovery if you're using RE?,am just little confuse about it.Thank you in advance.
Click to expand...
Click to collapse
I don't remember I belive it's called 5.1.1 something forum, I have a retail, and you are right I enter to the normal recovery stock... And flash it with no troubles

EdrickMG said:
I don't remember I belive it's called 5.1.1 something forum, I have a retail, and you are right I enter to the normal recovery stock... And flash it with no troubles
Click to expand...
Click to collapse
Ok then i might try it,with little guidance from you,it would be greatly appreciated.Thank you again for your reply. So could u tell me what is the performance like?,is it better so far or not much of a difference and how is battery life?

desmond462 said:
Ok then i might try it,with little guidance from you,it would be greatly appreciated.Thank you again for your reply. So could u tell me what is the performance like?,is it better so far or not much of a difference and how is battery life?
Click to expand...
Click to collapse
Its quite simple indeed just download the zip file from the forum 5.1.1 then save it in ur sd card, press up volume, power and home button at the same time to access stock recovery, navigate to option where is says update from a file, there you go it will update to 5.1.1, batter been slightly different (not a big improvement) im indeed a very very heavy user.... i received emails all day from my job, need to check whatsapp several times, there is some annoyances however... like wifi notification that is connected never go away... the wireless and fast charging notification remain in 5.0.1 now in 5.1.1 just says it once time and disappear, album cover full screen its completly gone.... performance in task screen and some apps display faster and also navigate throught touchwiz its a little bit better... not a BIG BIG difference... they put connect to at&t network (even thou its verizon), everything its fixed in BPA1 update so if you want to give a shot go ahead... i mean its not a big big diference but if you are bored of being in 4.4.4 or 5.0.1 go ahead! good luck

This may need to go devs but notice every time you boot into recovery on this update it says "installing update". Not sure exactly what that means cause I am no dev but it seems like the the recovery is more locked down on this update.
I also did factory reset after update. So not sure why it would do that every time booting into recovery.

for last week battery been dropping fairly quickly to about 40%, then stopping abruptly. Got the update last night. After almost 12 hours on battery, it is still at 88%.

My battery wasn't doing very well until I disabled fast charging and charged regularly. But have always noticed that even on kitkat