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MY girlfriend bought this phone a month ago.
There were problems from the start - sometimes, but rarely, she didnt receive notifications from both IM's she is using, Viber and Whatsapp. Only when she enters the app, she sees that there are actually new messages - I checked Emotion UI settings for Battery manager and both apps are protected from the start (should work in the background). It wasnt such a big deal until today when she noticed that not a single message (7 viber and 2 whatsapp messages) didnt "go through" and only when the app is opened, she sees the message received. On top of that, problem got even bigger in the evening - in the middle of chat session, she doesnt even receive messages, until certain delay. I checked, it was not mobile data/wifi issue as everything else was working fine, one phone next to another, I send her a message and her's phone doesnt receive, while her phone is pretty much able to run a 1080p video from YT
Any solution to this .. ? she needs Viber very much as her work group from her job uses Viber extensively and she cant afford to miss new messages
tried: restarting, checking for EUI blocking apps, checked data/wifi for always ON on sleep, checked everything there is ..
pls help XDA!
Have u allowed notifications? Go to settings/apps and find whatsapp there.Tap on Notifications and Allow Notifications.
I have this same problem with others apps I tried ever everything, I think it's problem with Huawei optimizations (same says others, maybe this will be fixed in Android N).
i had a similar problem with my other apps...i just made them system apps... you need root for it, but no problems since
I Dont have any such issue.I Have tried sending Whatsapp message on my phone from another phone and it gave me notification instantly.
I'm using Viber, Telegram and whatsapp on this phone and I don't have such issues.... I'm not using any of the battery management or optimization apps by the way.
Sent from my vivo V3 using XDA-Developers mobile app
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
Timura said:
I have the same problem and still found no solution... In WhatsApp, you can see the when it goes off on your mobile - just open the desktop WhatsApp version on your PC and wait until a message saying something like "your mobile is not connected" appears.
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try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
snapdesign said:
try to set in phone manager all apps in protected apps section and keep the phone in performance power plan not smart...
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it worked for me when adding the apps i was having problems with to the phone manager exceptions
pewtel said:
it worked for me when adding the apps i was having problems with to the phone manager exceptions
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Click to collapse
i have the similair problem
i add the apps to protected apps but nothing changes, still no notifications
any new solutions, maybe?
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
TheKingOfPain said:
What battery profile are you using? It looks like Smart is affected by this problem, while Performance is not. I guess it somehow breaks the GCM service used to deliver push notifications for those apps.
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I have checked and power plan is on performance..., still no notifications
Yeah, it happens to be broken on Performance too.
Damn phone.
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
daviderules said:
I have the same problem whith whatsapp from time to time, this is a huge problem, can't believe that huawei hasn't adreessed it yet...
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Guys found a solution for the problem but need somebody to test to confirm. I connect VPN with opera max or other VPN app and then i get notifications as normal with mobile data. Anybody who can try and see if it works for them too?
I've had the same issue with mine since I got it. In my case I'm not using WhatsApp but Ebay and Amazon Seller apps. So that means that the problem is the phone, not something specific to any app. I often get a backlog of notifications when I unlock it, all at once.
I've tried every bit of advice offered in this thread and elsewhere. I'm now trying the Opera Max app - it could well be a useful work-around. I suppose if something changes the way it communicates by adding a proxy then it may be enough to bypass whatever thing is causing the problem, hopefully just until Huawei get round to actually fixing this widespread problem.
Hello!
Regarding push notifications issue i have some news.
- on P9 Lite, VNS-L21, new stock with B114 firmware, whatsapp, skype, gmail - works fine on both profiles (smart and performance)
- after a few days i make update from B114 to B120, B131 and B151 firmware and that issue appear only at whatsapp (skype and gmail work fine)
- first workaround was to maintain active whatapp application when device enter in sleep, simply start application and notifications appears.
- second workaround is to revert firmware to B114 version on wich my device work fine with whatsapp.
- final workaround is in Huawei yard....
PS: if whatsapp is closed notifications appear when i open application, not when i wake up device...
My firmware is VNS-L31C432B130 which I installed manually, using the procedure on this forum. I did this to enable the second SIM, as for some stupid reason they disable this feature on UK phones, and Carphone Warehouse don't tell you about it when you order one.
It looks like it's pretty widespread though - there seem to be lots of reports on the web, so I don't think I've caused this problem.
I got a notification from the eBay App over 2 hours late this morning, after I installed Opera Max the other day. It's possible that this was an error at ebay's end though - their IT systems can be quite random sometimes anyway, so I wouldn't take this as evidence that Opera Max doesn't fix the problem! There are far too many variables in the chain to conclude anything really.
However, I've just manually updated the firmware from VNS-L31C432B130 to VNS-L31C432B151. I've checked and all my app and performance power settings are still set OK.
If my phone now starts working properly then I won't know whether Opera Max or the firmware update fixed it. If so then I'll try uninstalling Opera Max so I can report back here on it.
Update: after a few reinstall of B122, B131 and B151 firmware, notifications of whatsapp works again properly, but now i have problem of syncing yahoo mail account (sync error)....
Hi to everyone!
I have many friends that have Huawei smartphones and all them find out
the same problem with the notifications of some apks (Whatsapp and Telegram).
I have tried to set them like protected apk and look if others options
can block their notifications.
I have tried to install 3rd party apk to force notifications but it works
sometimes.
This problem came out when the smartphones have been upgraded
from Android 5.x to 6.0...from EMUI 3.x to EMUI 4.x
Someone said that the problem is the EMUI interface....with EMUI 5.x and Android 7
there is the same problem?
Have someone find out a definitive solution?
The Huawei have said something?
Have a nice day!
I had the same trouble with some application, the method that worked for me was this one : http://www.forbes.com/sites/bensin/...uawei-phone-heres-how-to-fix-it/#7c4eb3c78aa7
Also in the battery manafer, set the alim mode to "performance"
I have been same problem with push notifications and i find a way to resolve it. Applications with that issue must be locked in task manager.
If you can tweak that applications (gmail, whatapp, viber, skype, etc) to be "immune" at "close all" command of task manager
(with Lock symbol at upper right corner) that remain active when screen is off, even after restart the device.
With that applications locked, is not important if phone is in Smart/Performance mode or if an application is protected or not...
The trick is to lock a application in task manager. Somebody can try this solution and post result here...
From 2-3 weeks my device work properly regarding push notifications , tested from another phone any time, all notifications appear ok.
The real problem
Hi!
Thanks to everyone!
I have tried various solutions, but finding however an anomaly.
If arriving messages with Whatsapp or Telegram by direct contact all work,
if the message comes from a group the notifications will not come unless arrive a direct message.
Someone has encountered the same thing?
Have a nice day!
If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !
Basylisk said:
If its only group message, it may habe somethinf to do with the group being "Silent", check the group settings !
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Thanks for your response.
I deliberately silenced some groups, others have notifications attived but them only comes when I open the application or if comes a message from a direct contact.
Phone battery manager. Put social chat apps that need to have real-time notifications as protected.
In settings, apps, advanced, ignore optimizations.
Whitelist the same apps.
That's all.
Hi!
Thanks for everyone.
The problem seems to be almost gone. On two days of testing only twice notifications groups were arrived late or partially.
I hope it is a definite solution and not an occasional event.
Have a nice day.
I have this problem with Twitter and Gmail;
As Twitter is protected and on the ignore optimization list but gmail is no where to be found in both menus;
Both apps are allowed to use what ever network (Data or WiFi)
I've been reading a lot about this one, but luckily never experienced it myself. Every notification arrives on time.
Sent from HUAWEI P9 lite via Tapatalk
I've tried everything mentioned but the only thing that worked for me was to use a VPN app on mobile data then I get all notifications. Never missed any after using VPN try it. I use Opera Max but there are many others as well.
So, whenever i get more than one message from the same person on whatsapp i can just see the last message. I tried expanding that notification bubble but it doesnt.. so if I have to read all the messages I will have to open the app.
Is anybody else facing the same issues with Whatsapp? I checked with other messaging apps (FB messenger, Hike, Text messages); all have expanding notifications bubble displaying all messages after I expand the bubble except Whatsapp.
I am not sure if this is a Nougat thing or just V20.
Any way to change this?
My notifications are not showing at all on Whatsapp. I have to open it and go to the person or group and they suddenly pop up.
I've turned on notifications from the settings on the phone and in the app itself, still nothing.
Whatsapp say its the phone the phone people say it whatsapp......the usual customer no-service. It's obviously an issue.
I hate change, nothing ever works the same, never mind better.
flblue said:
My notifications are not showing at all on Whatsapp. I have to open it and go to the person or group and they suddenly pop up.
I've turned on notifications from the settings on the phone and in the app itself, still nothing.
Whatsapp say its the phone the phone people say it whatsapp......the usual customer no-service. It's obviously an issue.
I hate change, nothing ever works the same, never mind better.
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That's actually worse than what I am facing..
I hope this issue gets resolved soon..
I am just curious how many people are facing the same/similar issue
All of us, is the sh*t of Whatsapp app, they know that they have this issue solved at Facebook messenger , but not yet on WHatsapp
yep I remember back on my s7 on 6.0 the pop-up worked awesome when you clicked from the drop down. you could scroll between messages. not on 7.0!
Sent from my LG-US996 using Tapatalk
Hi all
I have searched everywhere and I can't find anybody else with this issue... I surely can't be the only one...?
Since updating my Nexus 6P to Oreo I appear to have some apps not show a notification icon or anything in my notification drop down menu. My phone will vibrate as normal but my screen will not show any notifications...
This happens for Outlook (I will receive a normal notification and email preview on my Huawei watch running 2.0 but nothing at all on phone apart from its vibration), FotMob (a goal alert service if anyone is unfamiliar with it) and even push notifications on Facebook (to name a few). WhatsApp and text messages, for example, are working as normal.
I have reset all my notification and permissions settings TNA and even uninstalled and reinstalled the troublesome apps. Same result
Is this just apps not being fully supported for 8.0 or is this a different issue?
I really don't want to resort to a factory reset...
Thanks in advance
The most important thing i hate about Oreo .. is that Power notification control is missing the is so important for me!!
Flicker20 said:
Hi all
I have searched everywhere and I can't find anybody else with this issue... I surely can't be the only one...?
Since updating my Nexus 6P to Oreo I appear to have some apps not show a notification icon or anything in my notification drop down menu. My phone will vibrate as normal but my screen will not show any notifications...
This happens for Outlook (I will receive a normal notification and email preview on my Huawei watch running 2.0 but nothing at all on phone apart from its vibration), FotMob (a goal alert service if anyone is unfamiliar with it) and even push notifications on Facebook (to name a few). WhatsApp and text messages, for example, are working as normal.
I have reset all my notification and permissions settings TNA and even uninstalled and reinstalled the troublesome apps. Same result
Is this just apps not being fully supported for 8.0 or is this a different issue?
I really don't want to resort to a factory reset...
Thanks in advance
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How were the apps installed? If you restored them through Titanium Backup, the device id for GCM push notifications will be wrong.
Uninstall, clear cache, then install the app from the play store.
Hi krs360
The apps were installed through play store. I am running fully stock, unrooted Android 8.0
Thanks
I have the same problem. Gmail is set to blink the notification light - but it doesn't! Argh!
FloomFloomBroom said:
I have the same problem. Gmail is set to blink the notification light - but it doesn't! Argh!
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There is something sketchy about oreo notification. Sometimes the LED simply doesn't blink at all , sometimes it simply blink very very slow.
Aquamail works fine
Gmail also doesn't pop up with a notification when the screen is off. But aqua mail does, and the notification light also works.
I think I found the answer to this. Basically it's a change in the SDK that requires the app author to fix. (I know, I just discovered the same problem in apps I wrote.)
https://stackoverflow.com/questions/43093260/notification-not-showing-in-android-8-oreo
Nothing quite so heartbreaking than to find a singular post/thread on the internet from someone having the same issue as you, only to discover that no solution has been posted and that it's old.
For what it's worth, having the same exact issue. Phone updated OTA a few weeks ago, and at first I was having the battery drain issue but that seemed to get fixed during the patch update, but now I've noticed that Outlook Calendar reminders, as well as Facebook Messenger App Notifications (new messages) no longer make a sound and/or show up as a notification on my phone. This is extremely annoying/difficult especially with Outlook as I have a really terrible time keeping things straight or organized, so I rely pretty heavily on the calendar reminders I set in it for daily/weekly/monthly things.
I could be wrong but I think it's related to notification lights.I wasn't getting anything until I turned it on and suddenly I was.
Hi,
Has anyone come across the solution for this issue? I have had it for over a month now and I really don't understand what the issue could be.
same issue with OREO (ZUK Z2 PRO)
also cannot edit permissions because it doesn't handle a device with plenty apps installed (+800) it hangs and crash / go back to main menu without letting you edit anything in options
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
scorpienez said:
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
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Click to collapse
Its a whatsapp bug search Google for fixes.
scorpienez said:
The phone is on pure stock without root, The problem is media files(images/videos) received in WhatsApp keeps disappearing after 2 or 3 days. Does anybody face a similar issue? I have checked all the settings in WhatsApp and not able to find what causes this, Please let me know if anything can be done to prevent this.
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It's probably a WhatsApp bug.
But is it only with media?? What about whatspp messages?
Whatsapp messages are there, Only the media seems like blurred out and its not available in gallery too.
aswinkr77 said:
It's probably a WhatsApp bug.
But is it only with media?? What about whatspp messages?
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scorpienez said:
Whatsapp messages are there, Only the media seems like blurred out and its not available in gallery too.
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This seems odd. If the messages too were disappeared, then it was a whatsapp bug. But your case is different.
Have you tried reinstalling WhatsApp and restoring backups?
Have you searched the Whatsapp folder??
If you all these fails, try contacting whatapp.
If you want to use your medias(just a temporary solution only) then i recommend you to use any file recovery apps(Dumpster, DigDeep, Restore Image, etc).