Hey guys,
I created an account here just to share this fix with you all.
To start, Tuesday morning, I decided to update the note 7 (to the firmware that changes battery color if your device is safe). After finding that my battery is still white, I contacted my Verizon Rep and ordered a replacement. Since the phone should have arrived the very next day (corporate account) I decided to flash my phone using the root methods in this forum... BIG mistake. If anyone can confirm that after updating the note, root is successful, then please share. But in the end what I was left with was a note 7 that wouldn't even accept the verizon firmware flashed through Odin. Smartswitch didn't work either (wouldn't accept my serial) so i was pretty much SOL and out of a phone... Until today.
After one last attempt to fix this as I wait for my replacement to arrive, I was searching on the verizon forums and found an old post from the galaxy s5 on their forum. I downloaded the repair assistant from here * verizonwireless.com/support/knowledge-base-80201/#windows * and put my phone in download mode. After connecting it and selecting REPAIR in the verizon software, the program downloaded the latest firmware and brought my phone right back to factory settings working as good as new. This was the only method that I found to work after several days of frustration.
I hope this helps someone out there. Thank you for reading! :laugh:
i assume the only option was the most recent firmware?
elliwigy said:
i assume the only option was the most recent firmware?
Click to expand...
Click to collapse
Correct. The software goes to Verizons servers and downloads the latest firmware. So the annoying "power down now!" pop ups still show when the device is plugged in but it will be replaced soon anyway At least I have a functional phone in case of an emergency until the replacement arrives.
dude you save my life..same exact thing happen to me,but I had already updated my new note with the green battery and when I tried to flash the sprint firmware it failed and brick my phone..i decided to do the update cause people where saying that it did work with the new phone. but i guess i should of waited and not apply the new update.oh well
Glad to hear I helped somebody! Maybe I'll learn to live without root for a little while lol. The phone is still awesome
streetbikejay said:
Glad to hear I helped somebody! Maybe I'll learn to live without root for a little while lol. The phone is still awesome
Click to expand...
Click to collapse
yeah i know. thanks a lot. maybe someone comes out with a new root method with the latest update. and only reason i update it was because i saw someone saying it was ok. but i guess that person never applied the update before he rooted
streetbikejay said:
Hey guys,
I created an account here just to share this fix with you all.
To start, Tuesday morning, I decided to update the note 7 (to the firmware that changes battery color if your device is safe). After finding that my battery is still white, I contacted my Verizon Rep and ordered a replacement. Since the phone should have arrived the very next day (corporate account) I decided to flash my phone using the root methods in this forum... BIG mistake. If anyone can confirm that after updating the note, root is successful, then please share. But in the end what I was left with was a note 7 that wouldn't even accept the verizon firmware flashed through Odin. Smartswitch didn't work either (wouldn't accept my serial) so i was pretty much SOL and out of a phone... Until today.
After one last attempt to fix this as I wait for my replacement to arrive, I was searching on the verizon forums and found an old post from the galaxy s5 on their forum. I downloaded the repair assistant from here * verizonwireless.com/support/knowledge-base-80201/#windows * and put my phone in download mode. After connecting it and selecting REPAIR in the verizon software, the program downloaded the latest firmware and brought my phone right back to factory settings working as good as new. This was the only method that I found to work after several days of frustration.
I hope this helps someone out there. Thank you for reading! :laugh:
Click to expand...
Click to collapse
HOLY **** THANK YOU SO MUCH!!! THIS WORKED PERFECTLY!! dude you saved my phone <3
i love you. you're amazing. thank you for sharing this!!
Im about to try this out. I was able to get my phone back but im not able to connect to any cell services such as Text, Data, ect. Wish me luck! :good:
It Works? I saw this page earlier but I was unable to find the download link. Thanks -Nick
Lol yeah I was trying to find it also. Every link you click just takes me to a different part of the webpage. I'm sure it's there somewhere!
xavierxxx2p said:
yeah i know. thanks a lot. maybe someone comes out with a new root method with the latest update. and only reason i update it was because i saw someone saying it was ok. but i guess that person never applied the update before he rooted
Click to expand...
Click to collapse
Okay, this worked for me, so I'm paying it forward because you guys have been tremendously amazing!!
SO, like many people with the PHE Verizon Note 7 , I received the 60% update and unknowingly installed it. Was very unhappy and tried to root my device not knowing that it would semi-brick it. Used the verizon software assistant to repair it and it erased and restored my device back to the point where it prompted me to install the update again. Downloaded package disabler pro apk version 6.3 and turned off auto update in the play store. MANUALLY entered in two file names which I will post below this and.. VOILA!!!! NO MORE UPDATE MESSAGE... EVER!!! This works only for VZW Note 7 as far as I know.
I disabled these two: com.samsung.sdm and com.sec.android.soagent since we are talking about Verizon here. They do vary by carrier.
First one gets rid of the message icon in the notification bar. Second one I guess stops it from coming back. Hope this helps someone!!
THANK YOU!!
You saved me from having to downgrade to an inferior phone. THANK YOU!!!
My wife (whose Note 7 was not rooted) accidentally did the upgrade from PH1 to PHE. Do you supposed we could plug her phone in and use this software to get it to revert back to the stock PH1 firmware? I'm trying to figure out how we can get her phone back to stock, if at all possible.
NarcissusV said:
My wife (whose Note 7 was not rooted) accidentally did the upgrade from PH1 to PHE. Do you supposed we could plug her phone in and use this software to get it to revert back to the stock PH1 firmware? I'm trying to figure out how we can get her phone back to stock, if at all possible.
Click to expand...
Click to collapse
No. Not possible.
She is stuck on STOCK PHE.. block updates so she doesnt get bumped to the next STOCK upgrade at 60% battery
Hmmm. She now has the update where she's limited to 60% battery. Can't she do like Tmunroe1 above, try and root and use the Verizon software to revert it back? Seems like that would replicate exactly what he did, and ultimately end up back at stock like we want, yeah?
EDIT: Let me clarify. She does not care about root. She just wants her 100% battery back, so I'm interested in knowing if we can plug her phone in and utilize the Verizon Repair Assistant to revert it back to PHE w/ 100% battery.
Possibly
NarcissusV said:
Hmmm. She now has the update where she's limited to 60% battery. Can't she do like Tmunroe1 above, try and root and use the Verizon software to revert it back? Seems like that would replicate exactly what he did, and ultimately end up back at stock like we want, yeah?
EDIT: Let me clarify. She does not care about root. She just wants her 100% battery back, so I'm interested in knowing if we can plug her phone in and utilize the Verizon Repair Assistant to revert it back to PHE w/ 100% battery.
Click to expand...
Click to collapse
That worked for me. Yeah, I attempted root and bricked it unknowingly (I've rooted phones before but didn't adequately research the versions that wouldn't work. I was rooting for the express purpose of blocking the 60% limitation). But when the Verizon/Samsung repair software went in, it put me back to the version prior to the 60% update. I'm now able to charge to 100% and have blocked further updates using methods described above. Unfortunately, we likely don't have any way of knowing what version the repair tool will put on the phone, as they may or may not have remembered to update it by now. The version the recovery software put on my phone is N930VVRS2APHE. I hope this helps.
MizSxxyBych said:
We can help you get your battery back to 100%. Note7alliance.com
Sent from my flaming hot Note 7 via Tapatalk!
Join note7alliance.com for tutorials to get your battery back to 100%, use Samsung Pay, Gear VR, block Samsung updates etc! We are the ALLIANCE!!!!
Click to expand...
Click to collapse
How bout no
Lol..... OK don't.... No biggie to the rest of us ???
Samsung is bricking the devices, good luck on cheesy alliance bull.
jjayzx said:
Samsung is bricking the devices, good luck on cheesy alliance bull.
Click to expand...
Click to collapse
i wouldnt call it a brick lol moreso unuseable for much anything haha
Related
Anyone else been bricked by the HTC update?
If so what kind of response did you get from Sprint? Any suggestions for dealing with them?
The current state of my phone... completely dead, it will not turn on.. connecting it to a pc doesnt show a device is connected..
Try taking out the battery for a little bit. If that doesn't work, just take it back to Sprint. They'll give you a replacement Evo or a loaner for the time being until a new shipment comes in.
They might think you bricked it through rooting.
Not sure on there policies.. Let us know
sorry about ur issue but i have to hand it to u bro.. congratulations on using the word "bricked" correctly regarding the status of ur phone.. for god knows how long ppl have been calling their phone bricked if their volume button stopped working.. im gonna go celebrate with a cheesecake!
Engadget confirmed 10 minutes ago that the OTA has been halted, its happening to lots of people I guess
Sent from my PC36100 using XDA App
http://www.phonenews.com/sprint-aborts-evo-4g-update-amid-concerns-of-failed-updates-11567/
Mine went as smooth as butter. Phone is much better as well.
Mine went good as well. No issues, and phone is much more responsive. I guess it pays to not root.
My stock EVO update was scary. It took between 10 and 15 minutes. It seemed to be in an endless boot loop. It rebooted about 4 times and it finally worked on the 5th. At some point I thought, "if it boots again, I'm pulling the battery." At the end, the voicemail icon was replaced by an error message. I trashed it and reinserted the original icon. There was no indication or hour glass or something letting me know the process was normal. It really seemed like something was wrong.
I can understand if some customers aborted the process pulling the battery, thus bricking their phones. I don't think it would be their fault.
I think a lot of phones were bricked because of user error. A lot of people probably pulled their batteries. I do agree that there should be some kind of indication that the update was still in progress. I'm rooted and I haven't updated yet since I already get amazing battery life.
Uh oh.
Sprint pulled the update.
My condolences to those that have been bricked.
FYI - my update went very smooth. Stock EVO, unrooted. Did not make the mistake of accepting yesterday's update twice though ;-)
What did Sprint said about your phone, will they exchange it?
bricked mine yesterday.
Made the mistake of running the patch twice. Being used to windows I like to patch first and ask questions later.
Learned my lesson.
1st patch went through smoothly. Everything was great except a few widgets need to be reloaded. Got prompted for a new patch in the afternoon and ran that without checking xda first. And that was all it wrote.
Called Sprint last night and tech on the phone knew exactly what happened to the phone and made an appointment for me this morning to get it exchanged. He said a lot of people are calling in about the same issue. Since it's within the 30 day period he informed me that I will be getting a brand new replacement.
Went to the store this morning and confirmed my phone is DOA. and *suprise* no phone in stock. They indicated they will be order me a new phone. The MOD also told me there are five people showed up last night with bricked evo's.
Called Sprint again after the visit. They are looking for another phone I can use in the mean time.
Not impressed with HTC at this point.
if you rooted your phone, then tried to apply this update, your screwed.
It will brick.
Good luck returning it. Not covered by insurance when you tinker with it.
If you do get a new phone, don't be surprised to see a big bill once they look at what you reprogrammed later on.
kthejoker20 said:
if you rooted your phone, then tried to apply this update, your screwed.
It will brick.
Good luck returning it. Not covered by insurance when you tinker with it.
If you do get a new phone, don't be surprised to see a big bill once they look at what you reprogrammed later on.
Click to expand...
Click to collapse
don't know who you're talking to but my phone is completely stock. (unrooted)
kthejoker20:
The reason it bricked was because of double updating, not because of rooting it.
kennyc1:
With that said, sorry for your trouble. Hope you get a new one soon!
AssassinsLament said:
kthejoker20:
The reason it bricked was because of double updating, not because of rooting it.
kennyc1:
With that said, sorry for your trouble. Hope you get a new one soon!
Click to expand...
Click to collapse
Thanks, the only saving grace of this whole fubar is that having heard some horror stories about Sprint's CS before. I was treated very well by everyone I spoke with so far.
Fingers crossed.
kthejoker20 said:
if you rooted your phone, then tried to apply this update, your screwed.
It will brick.
Good luck returning it. Not covered by insurance when you tinker with it.
If you do get a new phone, don't be surprised to see a big bill once they look at what you reprogrammed later on.
Click to expand...
Click to collapse
I was rooted with unrevoked. Ran Update everything went smooth just lost root. Did not update twice. baseband 2.05.00.06.10 software 1.47.651.1
My phone was not rooted... I havent really seen a point to do it yet... (i did root when I had a hero)
I went to the sprint store, it took about 30-40 min to get a new phone..
But now I want to update it... just a bit concerned about updating it (for good reason lol)
I have an AT&T Galaxy S4 running Android 4.2.2 I337UCUAMF3. I rooted the device using the method posted here:
http://forums.androidcentral.com/sa...-root-new-root-method-found-mf3-firmware.html
Everything was fine. No custom recovery, but I had root access. Well, my company is reclaiming all company-provided BlackBerrys and rolling out Good for Enterprise on personal devices. Without the ability to use ODIN to completely reflash the device, I tried other methods to remove ROOT -- Universal Unroot, and others that unfortunately I don't recall. I've done multiple factory data resets, and that does not help either.
These methods seem to work as I no longer have root access, however, Good thinks I do which causes my account to get disabled anywhere from 1 hour to 3 days after setting it up. My device is currently showing Device Status = Official and I no longer get the "custom" logo when rebooting. The people at Good sent me a Malware Test app that normally does not show anything, but occasionally will return something running a root shell, but no indication of what -- obviously this is what's causing my device to be flagged as rooted periodically and causing my account to be disabled.
So, in the absence of a stock MF3 firmware to install with ODIN, what else can I do to completely remove root?
You might consider going to best buy that has a Samsung kiosk. They can flash the stock mf3 firmware.
From reading around this forum it sounds like you can take it to Best Buy and go to the Samsung Experience there and they have the ability to flash the completely stock ROM on it (MF3). you just need to call around to your best buys stores to make sure they can do it before heading over there. Others have stated that Samsung sent them to the Best Buy Samsung Experience to do this. It also sounds like MOST of the Samsung Experience people had to call Samsung Support to be able to flash it. Hope this helps
Sent From My Spiderman Themed I337
Is there anything I need to tell them for them to do it? Do I say I rooted and need to reflash the stock ROM to completely remove root? I mean, I never would have gone into an Apple Store and said I need to unjailbreak my phone, just not sure what the protocol is to get your phone reflashed by Samsung.
Thanks in advance.
bpdunsta said:
Is there anything I need to tell them for them to do it? Do I say I rooted and need to reflash the stock ROM to completely remove root? I mean, I never would have gone into an Apple Store and said I need to unjailbreak my phone, just not sure what the protocol is to get your phone reflashed by Samsung.
Thanks in advance.
Click to expand...
Click to collapse
Just tell them your company is rolling out good for enterprise and something happened to your phone where it won't install and they suggested you return it to stock firmware. And you heard that best buy can do that and could you please help me.
Went to Best Buy yesterday. The Samsung rep only comes to the local store on weekends, but one of the other folks was able to help me. I couldn't see her PC screen, but based on what I saw on my S4 screen, it looked like she was flashing the ROM. So far, no issues with Good for Enterprise, so my issue may be resolved.
Thanks everyone for the help.
bpdunsta said:
Went to Best Buy yesterday. The Samsung rep only comes to the local store on weekends, but one of the other folks was able to help me. I couldn't see her PC screen, but based on what I saw on my S4 screen, it looked like she was flashing the ROM. So far, no issues with Good for Enterprise, so my issue may be resolved.
Thanks everyone for the help.
Click to expand...
Click to collapse
Glad it worked out for you.
I bought an i337 right before the MF3 release. Luckily, I was able to prevent the OTA, unlocked it, rooted it and found a custom ROM that was smooth, bug free and gave me no trouble with the modem, BT, WiFi, etc. Heaven.
3 weeks later I reached in my pocket and it was cracked. Wouldn't even boot, no download mode, no ADB, nothing. DOA.
I had insurance, so after the hefty deductible I had a replacement... with MF3. Ugh. Fine. Rooted, Wanman, I did a lot of reading here. I considered SafeStrap, but honestly, I had spent so much time on it... I was making do.
Well, something is up with this device. I have never been able to get the MK2 OTA. After a while, pressing the update button to check didn't do anything at all. No response. Fine. I'll live with this. How bad could it be? I mean, the popups are anoying, The Amber Alert went off 6 times in 30 minutes, I hate the TouchWize BS, but it works, right?
Lately, reboots. And problems with Apps that no one else has. Is it because I am rooted? I didn't do anything with this- just some Tasker stuff and the Xposed. Then my BT starts to cut out all the time. Car stereo randomly drops BT. Samsung media player plays random files from wherever it finds them, especially the Samsung theme song and some strange subset of spotify files. But now it's playing and there's no PLAYER. I can't turn it off. And it's playing during phone calls, and DOUBLE PLAYING dhen I am listening to podcasts. Some apps lock up. Power button presses don't work. Enough.
I tried unrooting. I tried a factory reset. Enough Let's do Safestrap...
****. I have a 16GB version. Not a lot room for that. I don't want to waste any more time...
Fine Factory Wipe. STILL CAN'T UPDATE OTA to MK2?! Something's up. Flash the MF3 Files. Still broken. This thing is a mess.
So the question is... what do I do?
1) Cut my losses. I have a Nexus 5 in my hand. I like it. I could load ROMs. can't swap the battery, and there's no SD card. Dammit. The battery could be a killer for me. I don't want to spend money, but I am done having to reboot in the middle of a business call because it's playing a podcast over the connection.
2) Take it back and demand a new one. With all this AT&T bull**** and locked bootloader. Is this one just a bum phone, or do any of you have these issues?
3) Safestrap + a safestrap ROM. Any good suggestions? Looking for Stable , good BT support and the ability to turn off annoying **** that will wake my wife and kids up at night.
Sorry to post here with what's probably stuff that's been answered- but I just don't have the will to spend any more time or money on this. $400 for the phone + insurance replacement, extra batteries, case, etc. I hate this ****ing thing so much- and even more because I had the previous one so perfect.
Thanks in advance.
And after all that, still stuck on 4.2.2, the root exploit is failing on my phone (it worked before, but not this time). There's only one or two searches coming up with anyone else having this problem, so I don't expect it to work. So no SafeStrap.
Check Please.
Hopefully that N5 battery can last.
ultralame said:
And after all that, still stuck on 4.2.2, the root exploit is failing on my phone (it worked before, but not this time). There's only one or two searches coming up with anyone else having this problem, so I don't expect it to work. So no SafeStrap.
Check Please.
Hopefully that N5 battery can last.
Click to expand...
Click to collapse
Flash MK2 with Odin: http://forum.xda-developers.com/showthread.php?t=2621279
Root here: http://forum.xda-developers.com/showthread.php?t=2565758
Don't update to KitKat, NB1 build hasn't been rooted yet
hotsauce32 said:
Flash MK2 with Odin: http://forum.xda-developers.com/showthread.php?t=2621279
Root here: http://forum.xda-developers.com/showthread.php?t=2565758
Don't update to KitKat, NB1 build hasn't been rooted yet
Click to expand...
Click to collapse
I appreciate this. I'll give it one more shot.
ultralame said:
I appreciate this. I'll give it one more shot.
Click to expand...
Click to collapse
No problem, just remember to back up any apps and whatnot; you're flashing a stock image that will wipe all internal data
hotsauce32 said:
No problem, just remember to back up any apps and whatnot; you're flashing a stock image that will wipe all internal data
Click to expand...
Click to collapse
Thanks for the warning. At the moment, it's about as stock as it can be though. Nothing to lose!
Hopefully getting a fresh install gets rid of those issues you were having, but if they persist, you probably got a bad replacement (likely a refurb).
Sounds like your phone needs a complete reset via Odin including the PIT file so you can repartition the entire device...
Get to MK2 Odin files
Get a 16 GB Galaxy S4 PIT file
Open Odin, assign the files to their correct spots...
Turn phone on in Download Mode, connect USB
Proceed to flash, and hope for the best...
If your successful with that I would use Saferoot to obtain root as soon as possible to avoid receiving the new NB1 (Android 4.4) update. From their follow the guides post in this thread to get Safestrap 3.71 installed. I recommend Hyperdrive or SHOStock for your daily driver... though your mileage may very.
Quick note to all those who were trying to help...
I really do believe there was a problem with this phone.
In order to have it replaced, AT&T asked me to do the OTA. It's now 4.4, so no hope of Rooting.
However, they are replacing it. I *may* play with that one if it's not 4.4, and see if I can SafeStrap it, make myself happy.
But most likely I am moving on to the Nexus 5 + Pac ROM or CM or something new, and I am selling the replacement on eBay.
Please don't waste any more of your time trying to help out. I appreciate all the suggestions, but I think I am done. Hopefully someone at Samsung will come to their senses and this BS will stop. When they do, I will come back to these phones. Until then, I am blessed to be able to afford unlocked devices, and I will not go back.
I have to admit, this community has done a great job of being good to newbies and to guys like me, who aren't quite newbies but don't have the time to get in too deep. Thanks again.
I'd like to purchase the phone if you haven't sold it on eBay
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
I have had similar gremlins recently. It's just not a very good phone or at least at&t have made it mediocre. That said, you may have had problems with the update if you deleted or froze any stock apps.
Sent from my SAMSUNG-SGH-I337 using Tapatalk
Thanks for the info.
I had my original s4 (MDL) running CM and PacRom and it was awesome. TouchWiz + AT&T mods is the problem. The phone wouldn't even recognize my voice well through my car stereo hands free. (the PacRom version was perfect).
Anyway, I used Odin to flash mk2 stock, then had at&t replace it under warranty. I just sold that one. I'm typing this on a Nexus 5 with a modified Paranoid Android 4.0.
(wtf? PA removed the quick setting button for sound/silent in 4.0/4.1 so I had to find a mod.)
So far so good. I'm worried about not being able to swap the battery, but I love the wireless charging.
I bought a used HTC 10 running 2.41.605.20, so I haven't found a way to root yet. I'm holding out hope someone will develop a method. I don't want to take the new update if it may make rooting harder in the future. I'd hate to go to .23 and then a few weeks later someone come up with a way to root .20 and I have to wait again. It relentlessly keeps popping up.
indigoataxia said:
I bought a used HTC 10 running 2.41.605.20, so I haven't found a way to root yet. I'm holding out hope someone will develop a method. I don't want to take the new update if it may make rooting harder in the future. I'd hate to go to .23 and then a few weeks later someone come up with a way to root .20 and I have to wait again. It relentlessly keeps popping up.
Click to expand...
Click to collapse
If your phone is S-0ff and bootloader unlocked, it will be just as rootable on the new RUU as before.
If you are not unlocked and S-0ff, sending your phone to the root.ninja crew for $25 will get you fixed up for rooting and romming.
See http://theroot.ninja/verizon10.html
Its not unlocked or s-off, I bought it completely stock. I knew about root.ninja just was hoping someone would find a method so I could do it myself and not be without my phone for a week. Also I checked that link and looks like starts at $33 plus shipping now. The only thing I really want is being able to wifi tether which I assume needs root for a provision hack.
indigoataxia said:
Its not unlocked or s-off, I bought it completely stock. I knew about root.ninja just was hoping someone would find a method so I could do it myself and not be without my phone for a week. Also I checked that link and looks like starts at $33 plus shipping now. The only thing I really want is being able to wifi tether which I assume needs root for a provision hack.
Click to expand...
Click to collapse
You could go ahead and try wifi tether after a factory reset. 100% stock tether works fine for me (!?!)
Other than that, only choices are root.ninja or selling on Swappa and getting a USUnlocked version
to convert to Verizon. Don't update if thinking of sending to root.ninja.
Whaaaat
OK. This is weird. Just got my HTC 10 on 7.0 as well. Been searching all day for s-off to get tether for hot-spot because root has always been the way besides a few wired apps. I literally just hit hot-spot button and it turned on. No pop up... WTF did Verizon finally give up?
FYI...This is my daughter's phone, and I am new to MOtorola.
Phone Information
Android version: 8.0.0
Security Patch: July 1, 2018
Configuration Version: F16.MOT.XT165.0.0
Baseband: M8996_1239.53.01.126.29.01R GVS
Kernel Version: 093.18.7Lperfg4966e91
BUild # OCLS27.76-69E
Symptoms
Gets HOT
When try to reset, nothing happens
When try to hook to Wifi, none of the SSIDs show up
Daughter said it was boootloop, but when I brought it home to work on, it is not bootlooping right now
I did try to boot to recovery, and found the screen in the first attachment when I select recovery
Then I selected ********* and get what is shown in the sideways attachment (I did rotate it on the PC, but it rotated back down here). I find it interesting in the second/sideways picture it says Baseband not found.
I was able to get a boot loop going, but I think that was due to low battery. I was also able (before the boot loop) to get it to boot into the OS. That was when I found I could not factory reset, or attach to wifi.
I found a post on here about using the Software Update - Software Upgrade/Repair assistant, and was thinking about going down that path.
Sound like a good idea?
What if I want to downgrade to V7x?
While waiting for thoughts here, I'm charging the phone, and plan to search more for threads about this type of problem, and maybe about how to downgrade to 7.
Thanks in advance...
I "NEVER" do over the air updates any more!!!
Too easy for the network to go down during the update!
Then the device operating code is not all there!
Use the insurance and get it replaced. Trying to fix it is a waste of time! Per my experience!
Kd
Sent from my XT1650 using Tapatalk
kidc4 said:
I "NEVER" do over the air updates any more!!!
Too easy for the network to go down during the update!
Then the device operating code is not all there!
Use the insurance and get it replaced. Trying to fix it is a waste of time! Per my experience!
Kd
Sent from my XT1650 using Tapatalk
Click to expand...
Click to collapse
She wasn't spending on insurance. Hasn't had problems over the years, so decided it wasn't worth the $.
I'm trying the repair from the option I listed. IT appeared to be going, downloaded and all. But it's been sitting on Installing for several minutes now, and it is remaining at 0% completed. So, I'm becoming skeptical it will work.
Best bet is to take to the verizon store or sprint and have the operating system reloaded...
Her stuff is backed up in the cloud. Once the os is reinstalled then reload her stuff to the phone.
The store can reload the os via a hard line with no chance of data loss. They may have to send it in to reinstall the os. But, I would insist on it! You bought the phone there and use their network. It is partly their fault and should not give you any grief over reloading the operating system...
Kd
Sent from my XT1650 using Tapatalk
Well, no good.
I want to downgrade to NCLS26.118-23-13-6-1. But I'm having trouble finding the file to download. Just finding dead links.
If anyone has a tip on where to find it, I'd love to hear it.
kidc4 said:
Best bet is to take to the verizon store or sprint and have the operating system reloaded...
Her stuff is backed up in the cloud. Once the os is reinstalled then reload her stuff to the phone.
The store can reload the os via a hard line with no chance of data loss. They may have to send it in to reinstall the os. But, I would insist on it! You bought the phone there and use their network. It is partly their fault and should not give you any grief over reloading the operating system...
Kd
Sent from my XT1650 using Tapatalk
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Click to collapse
She took it to Verizon, and they told her it couldn't be fixed. I don't think they wanted to bother with it. It was boot looping...which I think was just because of discharged battery. ONce I charged it a bit, I was able to boot, but have all the other issues.
I just ran it through repair that said it was successful, but still can't see any WiFi. ATM the phone is deactivated, as she had to get something to get calls. I wouldn't think that Wifi would stop if it's deactivated.
I agree with your comments about they should do it, but at this point, I think we're past that. I'm now trying to get it operational as a backup device.
ewingr said:
She took it to Verizon, and they told her it couldn't be fixed. I don't think they wanted to bother with it. It was boot looping...which I think was just because of discharged battery. ONce I charged it a bit, I was able to boot, but have all the other issues.
I just ran it through repair that said it was successful, but still can't see any WiFi. ATM the phone is deactivated, as she had to get something to get calls. I wouldn't think that Wifi would stop if it's deactivated.
I agree with your comments about they should do it, but at this point, I think we're past that. I'm now trying to get it operational as a backup device.
Click to expand...
Click to collapse
Look on line for full os file for the phone then hook it to the laptop or desktop and install from the computer via micro USB...
That may work. Best of luck!
Kd
Sent from my XT1650 using Tapatalk
kidc4 said:
Look on line for full os file for the phone then hook it to the laptop or desktop and install from the computer via micro USB...
That may work. Best of luck!
Kd
Sent from my XT1650 using Tapatalk
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Click to collapse
That's what I"m trying to do. I've been looking for NCLS26.118-23-13-6-1 for a half hour. All references to a download for it are dead links. I'm going to post a question to see if anyone can provide a link.
It's done for...
Well, I think I have found why Verizon shooed her out the door. The bootloader is locked, and given that, you can't even install any rom on it at all I guess. Not even the original rom.
I finally found a rom that might work. But after then trying a couple tools in the forums I found, it didn't work.
ON the second tool I found, there was someone asking if it worked for the Force, and someone said no, and that it would never work, because Moto has it locked down.
The first tool even had an optoin to pull the text to take to Moto to get the unlock code (although it didn't work...I had to use a fastboot cmd)...and Moto said it is not unlockable.
I guess it's just good for the trash bin.
Leaves me glad I'm not on Verizon, nor Motorola.
I appreciate the help and input you folks have supplied me. Hopefully this thread will help someone else, maybe prevent them from spending hours to a wasted project.
ewingr said:
Well, I think I have found why Verizon shooed her out the door. The bootloader is locked, and given that, you can't even install any rom on it at all I guess. Not even the original rom.
I finally found a rom that might work. But after then trying a couple tools in the forums I found, it didn't work.
ON the second tool I found, there was someone asking if it worked for the Force, and someone said no, and that it would never work, because Moto has it locked down.
The first tool even had an optoin to pull the text to take to Moto to get the unlock code (although it didn't work...I had to use a fastboot cmd)...and Moto said it is not unlockable.
I guess it's just good for the trash bin.
Leaves me glad I'm not on Verizon, nor Motorola.
I appreciate the help and input you folks have supplied me. Hopefully this thread will help someone else, maybe prevent them from spending hours to a wasted project.
Click to expand...
Click to collapse
No over air updates!
Period!
Kd
Sent from my XT1650 using Tapatalk
kidc4 said:
No over air updates!
Period!
Kd
Sent from my XT1650 using Tapatalk
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Click to collapse
That's what I gather, which getting up this morning and thinking about it, leaves me confused.
So, do they never update the phone? If so, how? And, then, why did 8.0 get put on this (which borked the phone)?
Thanks again, everyone.
ewingr said:
That's what I gather, which getting up this morning and thinking about it, leaves me confused.
So, do they never update the phone? If so, how? And, then, why did 8.0 get put on this (which borked the phone)?
Thanks again, everyone.
Click to expand...
Click to collapse
To stop updates!
Click Motorola update services
Then stop!
It is under apps and you must engage system applications view!
The screen shots will help...
Whenever you reboot you must go back in and turn it off!!! You run out of battery it will reboot when you power it back up!
Once I stopped over air updates! Had zero problems!
Kd
View attachment 4588278
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I had issues with the latest update, as many others have (just check Verizon forums). It's known to kill the phone. Bluetooth, WiFi, Sim detection, battery.
Motorola knows of the issue and is asking users to contact them directly for service. You might try that. I personally has Verizon honor warranty because I still owe 2 payments and have been paying for device protection. I got a new phone FedEx the next day. There's no way I'll allow this new phone to accept the latest update.