Error when trying to copy files between phone and SD card - ZTE Axon 7 Questions & Answers

I am unable to transfer files from my phone memory to my sd card.
I am also unable to transfer files from my pc to sd card in the phone. I have no issue transferring files from pc to phone memory.
I can view and open files on the sd card and the phone is able to play music and movies stored on the sd card.
Can anyone help me fix this issue?
Thanks!

I don't have such problem at all.
Try different file browsers like ES File Explorer and Astro.
If those do not work, try and factory reset your phone and ask for a replacement if the problem still persists after that.

chizzwhizz said:
I am unable to transfer files from my phone memory to my sd card.
I am also unable to transfer files from my pc to sd card in the phone. I have no issue transferring files from pc to phone memory.
I can view and open files on the sd card and the phone is able to play music and movies stored on the sd card.
Can anyone help me fix this issue?
Thanks!
Click to expand...
Click to collapse
Does the phone read the sd card? Do you have anything on it to access? If not I would suggest formatting the sd card.

tabletalker7 said:
Does the phone read the sd card? Do you have anything on it to access? If not I would suggest formatting the sd card.
Click to expand...
Click to collapse
The phone reads all the files on the sd card. I get an error that says Access denied when i copy a file from the phone memory to any folder on the SD card...however I get no error when I copy the files to the root SD card. It's weird...not sure whats going on.

You need to use the stock file manager to copy to the sd card or from the sd to internal as this is a "security feature" since Android lollipop. If you wish to use any other file explorer you MUST be rooted...

ultramag69 said:
You need to use the stock file manager to copy to the sd card or from the sd to internal as this is a "security feature" since Android lollipop. If you wish to use any other file explorer you MUST be rooted...
Click to expand...
Click to collapse
I use ES File Explorer and it works - and I won't root until ZTE posts full factory roms for the US version.
I still think there is some issue with the sd card that can be solved by formatting it - if the phone won't move files to it and the pc recognizes the phone but not the sd card how did you get files on it in the first place?

ultramag69 said:
You need to use the stock file manager to copy to the sd card or from the sd to internal as this is a "security feature" since Android lollipop. If you wish to use any other file explorer you MUST be rooted...
Click to expand...
Click to collapse
Not true. I just used Solid Explorer to copy files from internal memory to the SD card. There was an extra procedure of selecting the sd card in what looks like the stock storage selection menu thing (that also has Drive, Downloads etc) which was apparently necessary for Solid Explorer to get the necessary permission. Maybe it doesn't work with old file explorer apps that haven't implemented this solution, but it definitely works with Solid Explorer without root.

Related

sd card erased? what the?... HHELP!!!

i dnt know what happend but my sd seemed to have erased???
does anybody have any software to recover the program files - kinda like the data recovery for harddisks?
2ndly so i never do this again... is there a software out there.. where i can also back up my SD card?
i was unable to copy the SD card and some contents directly into my PC via explorer.

Cant see fils from sd card on pc

hi,
i just pulled the sd card from my i9000 into my pc and i cant see any file from it...
then i put it back into the phone and navigated with astro filebrowser on it, there are all know android dir on it and one called sd...
I put something into it and only things in this folder i can see on my pc why? I would like to copy photos or music directly to the sd card...
can anyone help me?
If you try to access your SD card from the External drive folder called "SD" it won't work.
There are 2 drives actually for this phone when you plug it with USB, one is the External sdcard (the 6gb partition that comes with the phone) and the other is the microSD card. Both are in My Computer.
Archius said:
If you try to access your SD card from the External drive folder called "SD" it won't work.
There are 2 drives actually for this phone when you plug it with USB, one is the External sdcard (the 6gb partition that comes with the phone) and the other is the microSD card. Both are in My Computer.
Click to expand...
Click to collapse
Im not using a USB Cable to acces the sd card, I put the card out of the phone into a cardreader and then I cant see any files on the card only the files in the folder called "sd" on the card but in the phone I see there more folders on the root of the sd card.
On the phone I see following folders in root of the sd card:
albumthumbs
Android
bluetooth
DCIM
....
and one folder called "sd"
Everything in this folder "sd" I can see on my pc but not the folders on the root of the sd card?
why?
audino said:
Im not using a USB Cable to acces the sd card, I put the card out of the phone into a cardreader and then I cant see any files on the card only the files in the folder called "sd" on the card but in the phone I see there more folders on the root of the sd card.
On the phone I see following folders in root of the sd card:
albumthumbs
Android
bluetooth
DCIM
....
and one folder called "sd"
Everything in this folder "sd" I can see on my pc but not the folders on the root of the sd card?
why?
Click to expand...
Click to collapse
That's because those files and folders you only see on your phone are in fact part of the internal memory and NOT from the microsd card.
The microsd card is in fact the folder named SD.
Your best bet and it is the one I personally use is to leave the card in the phone and attach your phone to the PC via USB.
Once you have 'mounted' the phone you will then see 2 (two) directories.
One directory will be the internal memory (roughly 5.6GB) and the other the microsd card.
On mine it shows as drives E & F.
Beards said:
That's because those files and folders you only see on your phone are in fact part of the internal memory and NOT from the microsd card.
The microsd card is in fact the folder named SD.
Click to expand...
Click to collapse
Sorry on my phone it isnt that way.
On the root of my phone there is folder called "sdcard" in this one I can find this folders:
albumthumbs
Android
bluetooth
DCIM
....
and one folder called "sd"
only things in the folder "sd" are visible on my pc. for ex. if i take a pic and store it by the cam app to the sd card its saved into the sdcard\dcim\ and it is on the sd card. when I put the card into the pc Im not seeing anything... if I go with astro and copy the pic from sdcard\dcim\ to sdcard\sd\PIC and put the sd card into my pc Im seeing on the sd card ONE FOLDER called PIC?!?!
Ive just checked it with the usb cable and its the same thing, if you plug it in you get two drives one with the folders
Android
bluetooth
DCIM
....
and another...
BUT BOTH ARE THE SD CARD, try to connect the phoen without a installed sd card to a pc you will see nothing...
And this point I would like to change.
audino said:
Sorry on my phone it isnt that way.
On the root of my phone there is folder called "sdcard" in this one I can find this folders:
albumthumbs
Android
bluetooth
DCIM
....
and one folder called "sd"
only things in the folder "sd" are visible on my pc. for ex. if i take a pic and store it by the cam app to the sd card its saved into the sdcard\dcim\ and it is on the sd card. when I put the card into the pc Im not seeing anything... if I go with astro and copy the pic from sdcard\dcim\ to sdcard\sd\PIC and put the sd card into my pc Im seeing on the sd card ONE FOLDER called PIC?!?!
Ive just checked it with the usb cable and its the same thing, if you plug it in you get two drives one with the folders
Android
bluetooth
DCIM
....
and another...
BUT BOTH ARE THE SD CARD, try to connect the phoen without a installed sd card to a pc you will see nothing...
And this point I would like to change.
Click to expand...
Click to collapse
You are misunderstanding what I am saying.
The folder sdcard is the internal memory
Whilst the folder sd is the MicroSD card.
If yours is different then I don't know what is going on with your Galaxy S
Beards said:
You are misunderstanding what I am saying.
The folder sdcard is the internal memory
Whilst the folder sd is the MicroSD card.
If yours is different then I don't know what is going on with your Galaxy S
Click to expand...
Click to collapse
Oh Im sorry my mistake...
Me again, you are absolutly right, but the people at samsung are really strange...
If you recive a mail with attachment and save the things its says saved on sdcard but it saves it into the internal mem...
audino said:
Me again, you are absolutly right, but the people at samsung are really strange...
If you recive a mail with attachment and save the things its says saved on sdcard but it saves it into the internal mem...
Click to expand...
Click to collapse
Yes, I agree... it is confusing.
On a Windows Mobile device the SDCard relates to the external SDCard.
With the Galaxy S, because it has an 8GB storage card (of which you only get to use around 5.6GB) it treats this as the SDCard and of course anything saved does indeed go to this storage.
Looks like we will have to wait for Froyo to arrive on the Galaxy S before we can download direct to the MicroSD card (which as we know is indeed buried inside SDCard/SD.

Cant save to sd card / ext sd files copying to computer before opening

Is there a way to prevent this? If I try to open any office documents from the external SD card on the S3, it will open it as a separate file in a temporary folder in windows. I am not able to save as back to the SD folder. It will say Read Only. I can not even write to the SD card if I have the file that is in the SD card open. I believe this is the way MTB works, but on my DroidX, I did not have this problem. Is there a solution to this?

[Q] Problem writing to SD card

Has anyone else experienced problems writing files to external SD card just lately? All I know is that the SD card works fine If I use it on the computer with a card reader.
For instance if I copy 300mb of titaniumbackup files it will randomly stop in the process and tell me there is a problem writing the files. This also happens with other files. I can't seem to find anything in the logs either, but then I'm not exactly sure what to look for.
I've tried ES file explorer, the CM11 file explorer and FX file exporer. I've reformatted the SD card using CWM, put it in my card reader on my computer and was able to copy over 40gb of data flawlessly so the card doesn't seem to be corrupt.
I'm not really sure where to start with the troubleshooting, as I said before I'm not sure what I'm looking for in the log files regarding failed file transfers.
re: sdcard issue
Swizzy88 said:
Has anyone else experienced problems writing files to external SD card just lately? All I know is that the SD card works fine If I use it on the computer with a card reader.
For instance if I copy 300mb of titaniumbackup files it will randomly stop in the process and tell me there is a problem writing the files. This also happens with other files. I can't seem to find anything in the logs either, but then I'm not exactly sure what to look for.
I've tried ES file explorer, the CM11 file explorer and FX file exporer. I've reformatted the SD card using CWM, put it in my card reader on my computer and was able to copy over 40gb of data flawlessly so the card doesn't seem to be corrupt.
I'm not really sure where to start with the troubleshooting, as I said before I'm not sure what I'm looking for in the log files regarding failed file transfers.
Click to expand...
Click to collapse
If the sdcard is not already formatted with fat32 your best bet is to format it
fat32 and there is an excellent chance that you will be able to use it in your
phone and computer without any further issues.
Here is a direct download link for the windows fat32 formatter:
http://dlp.cloudsvr50.com/td1/81/fat32-format/341/579/TJejpbc5?kw=CL6g3LjlnrsCFUJrfgodDX8AbA
Good luck!
Misterjunky said:
If the sdcard is not already formatted with fat32 your best bet is to format it
fat32 and there is an excellent chance that you will be able to use it in your
phone and computer without any further issues.
Here is a direct download link for the windows fat32 formatter:
http://dlp.cloudsvr50.com/td1/81/fat32-format/341/579/TJejpbc5?kw=CL6g3LjlnrsCFUJrfgodDX8AbA
Good luck!
Click to expand...
Click to collapse
I switched to slimkat rom to try it out. It's also based on 4.4 and the same kernel as what I had before. I re-formatted the sd card to fat32 at the same time but everything seems to work now. I wonder what it was. Maybe just a kitkat bug with exfat that still needs to be sorted out

[Q] How do I transfer External SD card App data to new Card?

HI guys,
Trying to find a successful way to transfer my app data (Installed apps which were moved to sd card) from my old micro sd card to my new larger one. Simple copy and paste within windows did not work.
After some searching I found this thread tomsguide.com/forum/id-1607981/moving-data-microsd-card-android-smartphone
It seemed to be the only possible solution with only 2 people acknowledging it worked.
I also have a videos folder which I would want to be ignored when doing the transfer (to save time- there are many vids in the folder).
Any help and input is greatly appreciated.
Samsung Galaxy S4 M919 T-mobile. Android 4.3 - Rooted with stock ROM.
Thanks.
Spazite said:
HI guys,
Trying to find a successful way to transfer my app data (Installed apps which were moved to sd card) from my old micro sd card to my new larger one. Simple copy and paste within windows did not work.
After some searching I found this thread tomsguide.com/forum/id-1607981/moving-data-microsd-card-android-smartphone
It seemed to be the only possible solution with only 2 people acknowledging it worked.
I also have a videos folder which I would want to be ignored when doing the transfer (to save time- there are many vids in the folder).
Any help and input is greatly appreciated.
Samsung Galaxy S4 M919 T-mobile. Android 4.3 - Rooted with stock ROM.
Thanks.
Click to expand...
Click to collapse
I cant imagine Im the only one who has run across this issue...
Copy paste worked fine for me in the past.
Why don't you move your apps to the internal storage until you got the new sd card, then move them back?
GDReaper said:
Copy paste worked fine for me in the past.
Why don't you move your apps to the internal storage until you got the new sd card, then move them back?
Click to expand...
Click to collapse
Internal storage is just about full and the apps are many.
Is Windows capable of successfully reading the android files and copying them? The card is formatted exFAT..Should it be formatted NTFS instead?
I haven't formatted anything. Besides, formatting will wipe the sd card.
I simply copied all the contents from the sd card to the pc and then to the new sd card. Had no problems so far.
Widows is just a temporary storage, it doesn't need any rights over them.
Aren't there any sd card clone programs? Like the ones used for cloning HDD partitions and transfering their contents to another HDD?
GDReaper said:
I haven't formatted anything. Besides, formatting will wipe the sd card.
I simply copied all the contents from the sd card to the pc and then to the new sd card. Had no problems so far.
Widows is just a temporary storage, it doesn't need any rights over them.
Aren't there any sd card clone programs? Like the ones used for cloning HDD partitions and transferring their contents to another HDD?
Click to expand...
Click to collapse
Thanks for following up on this frustrating issue.
The only android items which show in my old external card are the android folder which contains the obb folder. The other android based folder is a "data" folder which is empty.
Both of these were copied to the new external card with no luck.
Is there something I should be copying from the phones storage onto the new external card? I don't know why this is such an issue :/
What items show on your external card that you were able to successfully copy to your new one? I even tried navigating using ES Explorer and the only item that shows, which Windows cannot see, is a hidden android folder with nothing in it. ..If the original external sd has the same items as the new exteral card, this would lead me to believe that the android OS is simply linking something to the external card to link the external card apps to the OS.
I have never heard of any such programs for cloning from an android based system...
I selected everything (CTRL + A) and then copied it to the new card. Even if there were hidden folders, they were copied.
Game data is generally stored in the obb folder on the internal storage.
How exactly did you move your apps to the sd card?
GDReaper said:
I selected everything (CTRL + A) and then copied it to the new card. Even if there were hidden folders, they were copied.
Game data is generally stored in the obb folder on the internal storage.
How exactly did you move your apps to the sd card?
Click to expand...
Click to collapse
I just copied and pasted to the new card. Nothing was missing.
All the shortcuts are still in the OS but they are all blank and show as 0kb in size. If I try to go into google store it doesn't show any of the updates for the external card, only the ones for the internal storage are listed.
As for the OBB files, those I never keep on my cards, as there is never enough storage. this is not an issue with my internal storage either, as all them apps still show as being installed regardless of whether or not any obb files are there.
This makes no sense. There has to be something that links the external programs to the OS which is not getting copied to the new card...
Do you know Titanium Backup? Just make a backup from everything (all apps and datas) and store it f.e. in the dropbox, change SD Card and restore the backup from the dropbox via Titanium to your phone.
Cheeky Freddy said:
Do you know Titanium Backup? Just make a backup from everything (all apps and datas) and store it f.e. in the dropbox, change SD Card and restore the backup from the dropbox via Titanium to your phone.
Click to expand...
Click to collapse
Thank you for this suggestion. I have the full version and was not aware they integrated db.
I set up drop box on my TBP but I cant get the apps to save into drop box...Every time i try to backup anything it keeps saving onto internal card...I'm trying to backup the external cards app to db as a single batch. Do you know what setting to change for this to work?
Spazite said:
Thank you for this suggestion. I have the full version and was not aware they integrated db.
I set up drop box on my TBP but I cant get the apps to save into drop box...Every time i try to backup anything it keeps saving onto internal card...I'm trying to backup the external cards app to db as a single batch. Do you know what setting to change for this to work?
Click to expand...
Click to collapse
try to get your hands on an OTG cable and connect a USB flash drive to your phone, and use a file explorer like ES to transfer the entire SD card to the USB Flash drive, then fire up the new SD card and copy the items you put on the USB flash drive back to the SD card using ES. This should definitely work and you wouldnt require a pc also.
Spazite said:
Thank you for this suggestion. I have the full version and was not aware they integrated db.
I set up drop box on my TBP but I cant get the apps to save into drop box...Every time i try to backup anything it keeps saving onto internal card...I'm trying to backup the external cards app to db as a single batch. Do you know what setting to change for this to work?
Click to expand...
Click to collapse
If the backup from your SD card is stored onto your internal card everything is fine. Just plug your new SD Card in your phone and restore your backup and everything will be back on your new sd card.
TheAwesomeBit said:
try to get your hands on an OTG cable and connect a USB flash drive to your phone, and use a file explorer like ES to transfer the entire SD card to the USB Flash drive, then fire up the new SD card and copy the items you put on the USB flash drive back to the SD card using ES. This should definitely work and you wouldnt require a pc also.
Click to expand...
Click to collapse
Looking at the card via Es, I see nothing in there that has not already been transferred. What folders do I need to transfer over...the "data" android" and hidden "android secured" are for the most part empty.
Spazite said:
Looking at the card via Es, I see nothing in there that has not already been transferred. What folders do I need to transfer over...the "data" android" and hidden "android secured" are for the most part empty.
Click to expand...
Click to collapse
have you enabled show hidden folders on ES?
TheAwesomeBit said:
have you enabled show hidden folders on ES?
Click to expand...
Click to collapse
Yes. Only 1 hidden android folder which is empty.
Looks like I was able to see the contents of the .android_secured folder using an OTG cable. It contains what look like to be the files required for the apps to be recognized by the OS. Also what i believe to be the files for Google Play to also recognize the apps for updates.
I tried copying the folder but it wont work. However, I was able to copy all the contained files onto the new sd card.
Looks like I'll have to mount it again and just use the titanium backup method.
Backed up all the external data using TB onto the new card...I'm now having trouble restoring the backup to the new card...cant seem to find the option to do so.
I have the backup stored on the new external card.

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