Android 7.0 OTA Update not working after IMEI no change - Nexus 6P Q&A, Help & Troubleshooting

Recently I got my Nexus 6P repaired from Huawei authorized service center after boot up issue. After the repair, I came to know that they have changed the PCB and thus changed the IMEI no of my phone.
Everything was good until I installed the OTA update just after setting up the phone. The update was for upgrading the Android version to 7.0 (Android N). To my surprise, after the update I found that the Android version is still 6.0.1 when I checked the About phone in the Settings menu.
I am fearing that the change in IMEI no. has resulted into this problem where the updates are not being pushed to my phone. Can someone help me with what the problem is and how to resolve this. Has anyone else faced a similar issue and what should my next steps be?

I think that is normal. I also updated my 6p, update stated that I will get 7.0, but to my surprise, it's still 6.0.1 but the security patch is already for September.
Sent from my Nexus 6P using XDA Labs

Most likely it wasn't the Nougat OTA but the september security patch which stated it would 'Prepare' your phone for Nougat.

Yea, just read the patch notes next time--they specified that they were just the monthly security update in preparation for Nougat.

Related

Why won't my phone update!?!?

I just searched this forum so if I somehow missed it please accept my apologies. Anyway, on both my own and my wife's AT&T GS7E when I tell it to check for updates it says I am up to date. However when I go to the About Device section of both phones it's on 6.0.1 with a security patch level of February 1, 2016. So correct me if I'm wrong--but if we bought these in early March this means neither one has EVER taken an OTA update, right? If so, why does the device say that everything is up-to-date?
Any and all help is greatly appreciated.
Call AT&T tech support. They can probably push the missing updates to your phones.
I had a similar issue with updates stuck on February update I tried everything including factory resetting and cache clearing I finally had to go to my local Best Buy Samsung experience and have them force the update they were able to load the July update and 2 days later it automatically pulled the August update; that ended up fixing it.
This probably the only way to fix your issue.
Sent from my SAMSUNG-SM-G935A using Tapatalk
You're going to have to flash the unlocked firmware for the G935U via ODIN. Works like a charm if you don't use the At&t network

Google is sending the Android 7.0 OTA update to Nexus 6 phones running 7.1.1

If you're on 7.1.1 and get an update notification, be careful!
http://www.androidpolice.com/2017/0...-7-0-ota-update-nexus-6-phones-running-7-1-1/
Also under discussion on reddit. May be isolated to T-Mobile, but not sure. I'm running 7.1.1 with the March update on Project Fi, and haven't seen anything yet.
Just came across this online. That would suck if someone got an OTA and accepted it. Ouch.......Good thing there's custom ROMs. ?. But yeah....Beware everyone.
Sent from my Nexus 6 using XDA-Developers Legacy app
Why would anyone accept an update to 7.0 when that person clearly sideloaded and knows that they are running 7.1.1? Clearly that person was curious and bit them in the ass on first boot after the "upgrade".
What is Google doing.. Unbelievable
This was posted on reddit from a "Nexus Comminuty Manager". Seriously- WTF?
Hey All,
There was a recent OTA update for Android 7.0 that is causing confusion for some Nexus 6 users. For those of you that want to guarantee future OTA updates, you will need to get back on the 7.0 supported track. If you are experiencing issues after accepting the 7.0 update, please factory reset your device to help resolve any problems.
For any Nexus 6 users that want to continue flashing/sideloading future builds, you can stay on 7.1.1 and continue to do so.
Hope this clarifies! Nexus Community Manager
Click to expand...
Click to collapse
Link to the thread
I'm just glad I flash the factory images when they're available and don't wait for OTAs, but this is beyond my comprehension.
dberthia said:
This was posted on reddit from a "Nexus Comminuty Manager". Seriously- WTF?
Link to the thread
I'm just glad I flash the factory images when they're available and don't wait for OTAs, but this is beyond my comprehension.
Click to expand...
Click to collapse
That actually does make sense though.
Google's response on that thread is stellar. I really can't believe how poorly they've handled N on our device. Making me second guess a Pixel 2 right now.
has there been any confirmation / clarification that after accepting the 7.0 "update", the latest 7.1.1 OTA will be immediately available for updating?
dont want to be stuck on 7.0 till april
This is funny, got my 6p yesterday
Better not move to pixel, if Google behave like that.
Custom Community vs. Burning money
2 years support on a phone plus or minus a few months for security updates is not enough for the price they are commanding.
Big disappointment... expensive phone trashed like a low end one...
Now the question is: will security patches come in both 7.1.1 and 7.0 forms?
They will for a while. In the U.S. at least, the Nexus 6 has been getting patched for 6.1, 7.0, and 7.1.1 for the last several months, depending on what carrier's SIM card was in the phone. It sounds like the patches to 6.1 may now be done with T-mobile and Fi now on 7.0. With any luck, next month will bring them all to 7.1.1, but I am not holding my breath with the way the update round has been rolling.
I am currently on 7.1.1 N6F26Q whic I think is the January update. I have not seen a March update yet but I am sure it should have come. Perhaps because I sideloaded the 7.1.1?
Presumably I can download this and sideload it to get to the March update and hopefully correct the speaker phone issue without losing data using the instructions on this page
https://developers.google.com/android/ota
https://dl.google.com/dl/android/aosp/shamu-ota-n6f26u-62ac8549.zip
veesix said:
Now the question is: will security patches come in both 7.1.1 and 7.0 forms?
Click to expand...
Click to collapse
My guess is that we won't see any more updates even for security purposes.
Katt50 said:
My guess is that we won't see any more updates even for security purposes.
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Click to collapse
No, monthly security patches at least through this September.
I think what he was trying to say was that because the "supported" track for the N6 is Android 7.0 and not Android 7.1.1, any security updates we see will only be for Android 7.0, meaning no security updates for Android 7.1.1. Given how Google has dangled the carrot for us with Android 7.1.1 and then suddenly snatched it back it wouldn't surprise me if ending support for Android 7.1.1 on the N6 is what ends up happening.
Strephon Alkhalikoi said:
I think what he was trying to say was that because the "supported" track for the N6 is Android 7.0 and not Android 7.1.1, any security updates we see will only be for Android 7.0, meaning no security updates for Android 7.1.1. Given how Google has dangled the carrot for us with Android 7.1.1 and then suddenly snatched it back it wouldn't surprise me if ending support for Android 7.1.1 on the N6 is what ends up happening.
Click to expand...
Click to collapse
She thinks that the Nexus 6 is done with security updates no matter if you are on 7.0 or 7.1.1. But we'll know over time.
Google should be more clear on that and just say whats up
FYI: Just did a full factory reset here and got 7.1.1 with March update. Phone runs even smoother now. 1st reset I have ever done.

New Project Fi 6P stuck on MM 6.0.1 and Dec. 1, 2015 security patch

Purchased my Nexus 6P a couple of weeks ago from Project Fi and it is still stuck on MM 6.0.1 and Dec. 1, 2015 security patch. Google support says to just wail longer for ota to update but will not offer up any time frame for update to arrive before I should assume that update system is simply stuck. Thoughts on whether phone just stuck on MM or whether it will update shortly. Most concerned about 2015 security patch! Thanks.
Chavezlaw93 said:
Purchased my Nexus 6P a couple of weeks ago from Project Fi and it is still stuck on MM 6.0.1 and Dec. 1, 2015 security patch. Google support says to just wail longer for ota to update but will not offer up any time frame for update to arrive before I should assume that update system is simply stuck. Thoughts on whether phone just stuck on MM or whether it will update shortly. Most concerned about 2015 security patch! Thanks.
Click to expand...
Click to collapse
Hello,
I would just sideload latest 7.1.2 N2G47H OTA from Google here: https://developers.google.com/android/ota
There is an easy tutorial explaining the process. If you're not sure, let me know...
Otherwise you can wait till you have an update notification. Though there's no time frame as to when it will come to you.
Good luck...
Chavezlaw93 said:
Purchased my Nexus 6P a couple of weeks ago from Project Fi and it is still stuck on MM 6.0.1 and Dec. 1, 2015 security patch. Google support says to just wail longer for ota to update but will not offer up any time frame for update to arrive before I should assume that update system is simply stuck. Thoughts on whether phone just stuck on MM or whether it will update shortly. Most concerned about 2015 security patch! Thanks.
Click to expand...
Click to collapse
I agree with @5.1. The fastest, least hassle-free way to get to 7.1.2 is to just flash the full April image. You could also try borrowing a SIM from somebody on a different network and popping that in. Let the phone start up and wait for their cellular network to be displayed in the notification bar. Then power down and put your SIM back in. Works, but you are liable to set yourself up for a series of updates. I would also recommend you leave your bootloader unlocked and USB debugging enabled.
5.1 said:
Hello,
I would just sideload latest 7.1.2 N2G47H OTA from Google here: https://developers.google.com/android/ota
There is an easy tutorial explaining the process. If you're not sure, let me know...
Otherwise you can wait till you have an update notification. Though there's no time frame as to when it will come to you.
Good luck...
Click to expand...
Click to collapse
Hi! New to the 6p (completely) but not to flashing/mods/etc. Can this be flashed with TWRP or only via ADB? Anything I should be aware of on an unlocked/rooted nexus w/ProjectFi? Assume I will have to re-root - is this correct?
Thanks!

no OTA updates for a long time !

hi everyone,
since i side loaded Android 8.1 image i didint receive any security update! i check for updates regularly but there is no updates !
what should i do ?
fully stock locked bootloader.
lastest patch 5 january.
I just bought another nexus 6p( was enrolled into beta program ). I did flash the latest image from google, and yeah, seems like the last ota security patch is from january. Can someone confirm this ? I forgot to look at my last nexus 6p.
Latest sec Update february 5th here...but flashed myself due to unlocked and rooted...
I updated to Oreo OTA on Sunday. Have February security patch installed.
Sent from my Nexus 6P using Tapatalk
do you guyes know to to downgrade to 8.0??
i've manually flashed all the missing updates i think its the only way.
Yeah, something about the beta program of 8.1 froze updates at the January security patch for me as well.
I ended up dirty flashing the release 8.1 system image and everything works fine now, still don't get OTA update notifications though.
A few days ago, I did get the march 5 security update, after flashing this image 8.1.0 (OPM3.171019.016, Mar 2018) from google .
after flashing all the missing updates , OTA updates started to roll out as normal to me

SM-G950U Oreo update

Hey i have SM-G950U Can this model number get tha oreo update ? I'm still stuck on nougat my baseband version is G950USQS1AQ16
Basitg761 said:
Hey i have SM-G950U Can this model number get tha oreo update ? I'm still stuck on nougat my baseband version is G950USQS1AQ16
Click to expand...
Click to collapse
I am having the same issue, not sure how to update, each time I check ... it says its up to date.
You have to wait for it to become available. Actually my roommate and I both have 950U's. His loaded automatically months ago. I had to look around and then it was in my updates. Have Samsung experience level 9.0, which supposedly is as good as Oreo 8.1. That's good, because I can't find a way to get the real 8.1. If you run the latest patch/system update from April 1st, you have installed a level 3 bootloader and are the proud owner of one of the few phones that cannot be rooted! Congratulations! Maybe someday. My build number has changed to R16NW.G950USQS3CRE2

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