WiFi Calling Setting Missing - Nexus 6P Q&A, Help & Troubleshooting

I recently upgraded from Marshmallow to N (7.0.0), and cannot see the WiFi Calling settings at all in Settings>More under Wireless & Networks. I see Airplane mode, NFC, Android Beam, Tethering & portable hotspot, VPN, and Cellular networks, in that order. I am on a rooted stock rom. Has anyone else experienced this? For the record, I was not able to see this feature on Marshmallow either, and upgraded to see if it would become available for me on N.

it's in the phone>settings>calls

Thank you so much - this is now working for me on 7.0.0

Does this setting auto hide if the carrier doesn't support it? I'm on GoPhone and I don't see that.

Is there an ADB command to get this enabled on the 6P? The carrier has told me they are only covering some but not all handsets and have said that the WiFi calling feature has been turned on in my account but its not showing up on the phone under calls? Is there a command line to make this appear?

I am having the same problem. It is hidden in my handset, whereas before nougat it was there, even though technically my device isn't supported. Can adb help? Thanks.

Related

Wi-fi calling on the Priv on EE

BlackBerry say there's a setting for enabling or disabling wi-fi calling.
"Swipe down from the top of the screen once using two fingers, or twice using one finger.
Tap The Settings icon > More > Wi-Fi calling.
Turn on the Wi-Fi Calling switch.
To see when your device will make Wi-Fi calls, turn on Wi-Fi Calling Status.
Tap Wi-Fi calling preferences > Connection preferences.
To use a Wi-Fi network, even when you have a cellular signal, tap Wi-Fi preferred.
To never use a cellular network and only use a Wi-Fi network, tap Wi-Fi only.
To only use a Wi-Fi network for calls when you don't have a cellular signal, tap Cellular network preferred."
I have checked in vain for the above settings even though I got text from EE saying wifi calling is enabled on my phone when I first set it up. Is this a carrier specific setting or are blackberry telling fibs?
FYI - I have an unlocked PRIV US version and use it with T-Mobile and I do have WiFi calling.
Thanks it would seem EE in the UK have blocked the setting.
I'm from germany and for me the setting is also blocked.
There is no such setting option in India. I can't find it on my Priv
Sent from my STV100-3 using Tapatalk
It's carrier specific, and glitchy as hell. Good luck to you.
EE Rom for Priv?
Some thieving toerag lifted my Google Pixel XL (which I was extremely happy with ) and I only had insurance on my iPad (I know, no point calling me names, I've already called myself everything under the sun!) So I had to get a replacement. After a few duff cheap ones which I returned, I got the Priv from Amazon (SIM free) and am amazed that a nearly 3 year old phone (even though brand new) was so feature rich and so well made. I'm chuffed to bits. EE(UK) sent me a replacement SIM and all systems go....except with WiFi calling. EE have confirmed that it needs to be one of their ROMs for the WiFi calling to work, and I'm really struggling to find a ROM for it. Don't suppose anyone else had any joy, or workarounds? Plan 44b is to get a cheap (£30) non branded Wireless Repeater with an 10m aerial cable you fix on the roof, and a small control box and internal antenna which will work on all mobile networks. I don't mind doing that but it's gonna take about 3 weeks to get here from China, and I was hoping for something a little faster - rubbish signal in my area and can't connect to the EE booster box!!

A hard one – Wi-Fi calling option missing from settings after Sprint activation

Guys this is a very difficult one. I really appreciate your help. If there's any place I can get an answer I think it's here.
My Nexus 6P had the Wi-Fi: option in the settings, I saw it many times. However after activating the phone with Sprint (during the process the agent Keith something into my phone which caused it to download and install something from their system) the Wi-Fi calling option is gone from the settings. I've tried everything I can think of to get it back and have been unable to.
I have a very new Nexus 6P running 6.0.1. I purchased this phone especially for its Wi-Fi calling capabilities to use on the T-Mobile network. At the time of purchase there was a lot of conflicting information about Wi-Fi calling coming from T-Mobile's customer support/technical support and numerous support people were saying the 6P is the only phone they were sure would work. I used the phone on T-Mobile's network with Wi-Fi calling and the Wi-Fi calling worked flawlessly, but there were other problems with their service so I moved on to Sprint. Sprint's Wi-Fi calling was horrible, in fact I don't think it was really doing Wi-Fi calling, I think it was just calling to the cellular network. During my time with Sprint I noticed that the phones Wi-Fi calling settings were gone. I contacted Google and they said that if Wi-Fi calling is not allowed by the carrier then the option would not appear in settings. I don't know if that's true but that's what they said. I assumed moving onto Verizon which does offer Wi-Fi calling would restore that option if it was just a matter of having a Sim card which commanded the phone to enable Wi-Fi calling. However after switching to Verizon I still have no Wi-Fi calling settings, and I am unable to make Wi-Fi calls.
In an attempt to get my Wi-Fi calling features back on the phone by factory wiped the number of times from recovery, I also upgraded to android N beta, I also routed the phone and tried installing Cyanogenmod, I also installed pure nexus, I also returned back to the stock Marshmallow, and nothing restored the Wi-Fi calling option on the phone.
I believe what the Sprint agent dialed on my phone to cause it to download and install something from their network is ##72786#, though the agent also dialed ##873283# and ##675#.
One of the Verizon technical support agents suggested that I dial *#*#72786#*#* but when I do that nothing happens except what I dialed clears out of the dialer. I used one of the apps to discover secret codes on my phone and it shows that code is handled by an application called SprintDL. I know some people whose Nexus 6P have never been on the Sprint network also have that application, so I'm not sure if that is something that was installed during the activation process with Sprint.
Now I'm wondering if I need to reflash the vendor information or the radio modem information part of the ROM. It seems like all the roof flashing that I've done would have flashed over everything that could be flashed. But it does seem like something happened to my phone, something was installed or changed or replaced and whatever that is is surviving through multiple factory wipes and ROM flashings.
Sorry for going on, but I want to pass along everything up front so I don't receive irrelevant responses were requests for more information.
I will be so grateful of anybody can help me out of this mess. I live in a place with very poor cellular coverage and Wi-Fi calling is critically important. If I have to send this phone back to Huawei all have to purchase another phone to use in the interim.
Thank you in advance.
takoateli said:
Guys this is a very difficult one. I really appreciate your help. If there's any place I can get an answer I think it's here.
My Nexus 6P had the Wi-Fi: option in the settings, I saw it many times. However after activating the phone with Sprint (during the process the agent Keith something into my phone which caused it to download and install something from their system) the Wi-Fi calling option is gone from the settings. I've tried everything I can think of to get it back and have been unable to.
I have a very new Nexus 6P running 6.0.1. I purchased this phone especially for its Wi-Fi calling capabilities to use on the T-Mobile network. At the time of purchase there was a lot of conflicting information about Wi-Fi calling coming from T-Mobile's customer support/technical support and numerous support people were saying the 6P is the only phone they were sure would work. I used the phone on T-Mobile's network with Wi-Fi calling and the Wi-Fi calling worked flawlessly, but there were other problems with their service so I moved on to Sprint. Sprint's Wi-Fi calling was horrible, in fact I don't think it was really doing Wi-Fi calling, I think it was just calling to the cellular network. During my time with Sprint I noticed that the phones Wi-Fi calling settings were gone. I contacted Google and they said that if Wi-Fi calling is not allowed by the carrier then the option would not appear in settings. I don't know if that's true but that's what they said. I assumed moving onto Verizon which does offer Wi-Fi calling would restore that option if it was just a matter of having a Sim card which commanded the phone to enable Wi-Fi calling. However after switching to Verizon I still have no Wi-Fi calling settings, and I am unable to make Wi-Fi calls.
In an attempt to get my Wi-Fi calling features back on the phone by factory wiped the number of times from recovery, I also upgraded to android N beta, I also routed the phone and tried installing Cyanogenmod, I also installed pure nexus, I also returned back to the stock Marshmallow, and nothing restored the Wi-Fi calling option on the phone.
I believe what the Sprint agent dialed on my phone to cause it to download and install something from their network is ##72786#, though the agent also dialed ##873283# and ##675#.
One of the Verizon technical support agents suggested that I dial *#*#72786#*#* but when I do that nothing happens except what I dialed clears out of the dialer. I used one of the apps to discover secret codes on my phone and it shows that code is handled by an application called SprintDL. I know some people whose Nexus 6P have never been on the Sprint network also have that application, so I'm not sure if that is something that was installed during the activation process with Sprint.
Now I'm wondering if I need to reflash the vendor information or the radio modem information part of the ROM. It seems like all the roof flashing that I've done would have flashed over everything that could be flashed. But it does seem like something happened to my phone, something was installed or changed or replaced and whatever that is is surviving through multiple factory wipes and ROM flashings.
Sorry for going on, but I want to pass along everything up front so I don't receive irrelevant responses were requests for more information.
I will be so grateful of anybody can help me out of this mess. I live in a place with very poor cellular coverage and Wi-Fi calling is critically important. If I have to send this phone back to Huawei all have to purchase another phone to use in the interim.
Thank you in advance.
Click to expand...
Click to collapse
Have you gone to settings, more, Wi-Fi calling
takoateli said:
Guys this is a very difficult one. I really appreciate your help. If there's any place I can get an answer I think it's here.
My Nexus 6P had the Wi-Fi: option in the settings, I saw it many times. However after activating the phone with Sprint (during the process the agent Keith something into my phone which caused it to download and install something from their system) the Wi-Fi calling option is gone from the settings. I've tried everything I can think of to get it back and have been unable to.
I have a very new Nexus 6P running 6.0.1. I purchased this phone especially for its Wi-Fi calling capabilities to use on the T-Mobile network. At the time of purchase there was a lot of conflicting information about Wi-Fi calling coming from T-Mobile's customer support/technical support and numerous support people were saying the 6P is the only phone they were sure would work. I used the phone on T-Mobile's network with Wi-Fi calling and the Wi-Fi calling worked flawlessly, but there were other problems with their service so I moved on to Sprint. Sprint's Wi-Fi calling was horrible, in fact I don't think it was really doing Wi-Fi calling, I think it was just calling to the cellular network. During my time with Sprint I noticed that the phones Wi-Fi calling settings were gone. I contacted Google and they said that if Wi-Fi calling is not allowed by the carrier then the option would not appear in settings. I don't know if that's true but that's what they said. I assumed moving onto Verizon which does offer Wi-Fi calling would restore that option if it was just a matter of having a Sim card which commanded the phone to enable Wi-Fi calling. However after switching to Verizon I still have no Wi-Fi calling settings, and I am unable to make Wi-Fi calls.
In an attempt to get my Wi-Fi calling features back on the phone by factory wiped the number of times from recovery, I also upgraded to android N beta, I also routed the phone and tried installing Cyanogenmod, I also installed pure nexus, I also returned back to the stock Marshmallow, and nothing restored the Wi-Fi calling option on the phone.
I believe what the Sprint agent dialed on my phone to cause it to download and install something from their network is ##72786#, though the agent also dialed ##873283# and ##675#.
One of the Verizon technical support agents suggested that I dial *#*#72786#*#* but when I do that nothing happens except what I dialed clears out of the dialer. I used one of the apps to discover secret codes on my phone and it shows that code is handled by an application called SprintDL. I know some people whose Nexus 6P have never been on the Sprint network also have that application, so I'm not sure if that is something that was installed during the activation process with Sprint.
Now I'm wondering if I need to reflash the vendor information or the radio modem information part of the ROM. It seems like all the roof flashing that I've done would have flashed over everything that could be flashed. But it does seem like something happened to my phone, something was installed or changed or replaced and whatever that is is surviving through multiple factory wipes and ROM flashings.
Sorry for going on, but I want to pass along everything up front so I don't receive irrelevant responses were requests for more information.
I will be so grateful of anybody can help me out of this mess. I live in a place with very poor cellular coverage and Wi-Fi calling is critically important. If I have to send this phone back to Huawei all have to purchase another phone to use in the interim.
Thank you in advance.
Click to expand...
Click to collapse
Verizon only offers WiFi calling for approved phones on there network. I do not have that option either with my 6p on Verizon however my wife's Galaxy S7 does.
jaythenut said:
Have you gone to settings, more, Wi-Fi calling
Click to expand...
Click to collapse
Surely you jest. But of course.
Honestly, do you think someone who's rooted their phone and has flashed a number of different ROMs wouldn't know or how to look in the settings?
murphyjasonc said:
Verizon only offers WiFi calling for approved phones on there network. I do not have that option either with my 6p on Verizon however my wife's Galaxy S7 does.
Click to expand...
Click to collapse
Thank you so much! So you mean that:
A) your phone has the Wi-Fi calling option in the settings but it does not work with Verizon?
– or –
B) because you are on the Verizon network the option for Wi-Fi calling does not show up in your settings?
takoateli said:
Thank you so much! So you mean that:
A) your phone has the Wi-Fi calling option in the settings but it does not work with Verizon?
– or –
B) because you are on the Verizon network the option for Wi-Fi calling does not show up in your settings?
Click to expand...
Click to collapse
I do not have the wifi calling option in my settings. I've always been with Verizon so I haven't tested it with another network to if that would change. I wish I checked to see if it was there before it was activated but I didn't. I'm fairly sure the option just doesn't show up if the network doesn't support it.
murphyjasonc said:
I do not have the wifi calling option in my settings. I've always been with Verizon so I haven't tested it with another network to if that would change. I wish I checked to see if it was there before it was activated but I didn't. I'm fairly sure the option just doesn't show up if the network doesn't support it.
Click to expand...
Click to collapse
Thank you so much! That is so great to know! I know that my setting for WiFi calling was there because I received the phone and played with it before I activated it and the setting was there. It was there when I was with AT&T and with T-Mobile.
I just found out what the problem/solution. It's the sim card. Today I purchased a T-Mobile sim card and even before it was activated, as soon as I popped it in my phone presented a notification about wifi calling and sure enough I checked the settings and the wifi calling option was back.
So if you have a 6p and the wifi calling option is not visible it's because of your sim card. Removing the wifi calling disabled sim card, rebooting the phone, reflashing the rom/firmware does NOT restore the visibility of the wifi calling option. The only thing that will restore the visibility of the wifi calling option is to insert a sim card that is wifi enabled.
I wish the good folks at Google or Huawei knew that the wifi calling setting's appearance or disappearance is tied to the sim card. It would have saved me a lot of work and headache
So having installed the sim from T-Mobile got you back the Wi-Fi settings back but when you put back the Sprint/Verizon sim did it remove it again or not? And if it didn't did Wi-Fi calling work on Sprint/Verizon? Or do we have to call and order a Wi-Fi enabled sim from our carrier?

Video calling?

I have the T-Mobile version, VoLTE is on, Wi-Fi calling is on, video is enabled....
No matter what network I can't video call. I've tried with friends on Verizon and T-Mobile, same phone.
I'm unrooted, on nougat, and beyond peeved an advertised feature won't work on stock device.
Has anybody gotten video calling to work?
Clearly nobody here either uses this feature or has this phone anymore.
Thanks for the total and complete lack of help, but I fixed it myself.
Wi-Fi calling must be enabled and activated in someway in order for this feature to work. I had to force Wi-Fi calling on and preferred, then changed it to cellular preferred.
I had video calling it was working then I updated my phone and now it's gone:/ how can I get it back?
Naturesretard said:
Clearly nobody here either uses this feature or has this phone anymore.
Thanks for the total and complete lack of help, but I fixed it myself.
Wi-Fi calling must be enabled and activated in someway in order for this feature to work. I had to force Wi-Fi calling on and preferred, then changed it to cellular preferred.
Click to expand...
Click to collapse
How do you for wi-fi calling on?
Whenever I try video calling someone, I can see myself on the screen but the other person isn't showing up. The other person says it's the same on their end.

Using wi-fi calling on a G900A on T-mobile

I just now switched from AT&T to T-mobile because I finally got sick of AT&T for various reasons including very high prices. The network lock is removed. How can I get wi-fi calling to work on this phone? When I try to enable it, I get "To enable this service you must confirm your emergency address.". Then I see "Wi-Fi calling lets you make and receive calls over Wi-Fi with your AT&T account. When you use Wi-Fi Calling, information about the country where the Wi-Fi connection is made will be sent to your carrier. Learn more about Wi-Fi Calling.". The last two words are a link to https://m.att.com/shopmobile/wireless/features/wifi-calling.html?referrer=. It seems there's a hangup of AT&T versus T-mobile. What should I be doing to get this working?
In case anyone is wondering, this particular phone is being used because it must be kept unrooted. I have a G900T that has been rooted.

Has anyone had any luck with wifi calling on Google Fi with the OP6T?

I just got the OP6T and switched from TMO to Fi, and was wondering if anyone has been able to get wifi calling working. I found an option in the dialer (*#800#) to enable wifi calling in the settings, but even after turning it on, it seems to have no effect. The strange part to me is I can send and receive SMS messages with airplane mode on while connected to wifi with the Android Messages app. I'm not sure if that's just an RCS thing or if wifi calling is partly working. I'm aware the 6T isn't an "officially supported" Fi phone and Fi says "wifi calling might work, but figured this should still work since it's on tmobile's network
I too would like to know this. Im currently with AT&T and have been considering Fi

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