Frozen galaxy s4 with broken power and volume buttons - Galaxy S 4 Q&A, Help & Troubleshooting

My phone just froze, the screen the home and the back button are unresponsive. I can't restart it or pull the battery out because my power button is broken. The volume buttons are also broken. I tried using samsung kies to restore the phone to factory settings but it can't connect to my computer. My s4 isn't rooted. Is there anything else I can do ?

Gosh.... Ok right tell this many days how did u turn it on
Sent from my titan using Tapatalk

praveensm899 said:
Gosh.... Ok right tell this many days how did u turn it on
Sent from my titan using Tapatalk
Click to expand...
Click to collapse
Well I never turned it off. It has been on for a few weeks, I think.

Ohhh ok is ur phone froze or is it responsing to u
Sent from my titan using Tapatalk

praveensm899 said:
Ohhh ok is ur phone froze or is it responsing to u
Sent from my titan using Tapatalk
Click to expand...
Click to collapse
The only thing I can do is turn the screen on by pressing the home button. The screen is unresponsive.

Ur phone is not frozen ur hardware is faulty .....so ur fone is not responding ......in some cases if ur fone is froze it recovers within few hours itself so connect ur charger and leave it few hours
Sent from my titan using Tapatalk

llef43 said:
My phone just froze, the screen the home and the back button are unresponsive. I can't restart it or pull the battery out because my power button is broken. The volume buttons are also broken. I tried using samsung kies to restore the phone to factory settings but it can't connect to my computer. My s4 isn't rooted. Is there anything else I can do ?
Click to expand...
Click to collapse
Just take the battery out without powering off...

Related

PLEASE help me..

I went to install the new samsung update. I've used odin and never had many problems, but it didnt start the donwload, i removed the usb cable (while on the download screen on phone). Unplugged again, unresponsive to odin. Turned off phone and now when i turn it back on I get icon of PHONE ! Computer
I can't search for anything, because it's saaying the search is down for 5 minutes (10 minutes ago) . I know there is info on here for this but can someone tell me or point me where the correct link is so i dont mess up the phone.
THANKS!!
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
rizzxx7 said:
Just redo the download procedure,ie turn off phone, plug in the usb and hold vol and power
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
I took out battery, phone is off, plugged in usb cable and I get the icon of the phone with exclamation point and PC. I never was able to get to download mode without using adb reboot download, but obviously now, i cant get to adb because it doesnt find the device anymore.
Don't worry about the icon, just do the same procedure and it'll do on download mode
Sent from my SGH-T959 using XDA App
But you can't because it doesnt see the device... im freaking out...
after you pull the battery and put back in, hold down the up and down volume buttons, THEN plug the usb in WHILE holding the volume buttons.
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
That happened to me and just replaced my phone with tmobile and got a brand new one, yrust me nothing works when is in that image I gave up and called tmobile.
Sent from my SGH-T959 using XDA App
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark NOT TO BLAME EUGENE373 i love his work and I am just trying to find a common denominator
neva dinova said:
were you on eugene373's hybrid rom? I was and now it wont take any update old or new it either freezes or goes dark
Click to expand...
Click to collapse
I was on Vibrant9 (I liked that one the best).
I hope I didnt kill this, if I did, then many people are going to
I've had my phone with this icon numerous times and had no problems getting back to download mode, like the previous poster said, just pretend its the battery icon and repeat the steps
Sent from my SGH-T959 using XDA App
it took about 25 tries but it finally worked may we should odin to old stock first then new stock,
eortizr said:
just imaging the icon with the phone and the pc is the battery icon... and do the same procedure... you will get to download mode again. and restart your computer and try.
Click to expand...
Click to collapse
Nope, this is not working, did this 10 times. I put battery back in, hold up.down then plug usb while holding, the screen keeps coming back the same. But like i keep saying, i was NEVER able to get to download mode before. Must have tried it 200 times.
take the battery out, put it back in. Plug the device and when you see the icon, hold vol up and down and power, as soon as the screen goes black remove your finger from the power button, but KEEP holding the vol. buttons until the dl screen comes on
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
98classic said:
Batt and cable off, plug cable hold buttons then battery in.
Remember u broke it u bought it, but ofcourse tmo will have to fix something U broke.
Click to expand...
Click to collapse
oh well, no matter what i try , it keeps going back to same screen. This is freaking frustrating. In my reading on here, there seems to be some people that are not able to get into donwload mode from the buttons. If this is the case for me, do i have ANY other options then bringing it to be Tmobile. I have only had the phone for 3 weeks, but i really want to get it resolved without bringing it in, i have lots of stuff on phone (i have backup off the phone).
Try all the steps here if you haven't already:
http://forum.xda-developers.com/showthread.php?t=771247
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Should I call them or just go into a store with the box and all and say, the phone shut off then when i pushed power, this came on.. I cant believe this happend.
redwolf313k said:
Just call tmobile your gonna pop a vein trying to fix this just don't tell them you rooted your phone lol.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
You know that they can probably fix it and that its not really BRICKED then when they find out that he had Superuser.apk, they'll add a fee to his bill and that would be even worse.

Epic Won't Turn ON

I know they are a lot of Topics about this, I have tried everything (I think), here is my problem.
The Epic is stuck at the Battery Charging Icon. It will not Power On, It will not go to Download Mode, and it will not go to Recovery.
What are my other options, since the phone is not following commands, is not rooted and is not activated?
Thanks guys
Sent from my PC36100 using XDA Premium App
rockypr said:
I know they are a lot of Topics about this, I have tried everything (I think), here is my problem.
The Epic is stuck at the Battery Charging Icon. It will not Power On, It will not go to Download Mode, and it will not go to Recovery.
What are my other options, since the phone is not following commands, is not rooted and is not activated?
Thanks guys
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Did you try pulling the battery and connecting to a computer to see if you can get it into download mode?
Yeah but the phone only reaction is to charge, I have press all the commands to get to download mode or recovery, maybe the battery is f*ck up?
rockypr said:
Yeah but the phone only reaction is to charge, I have press all the commands to get to download mode or recovery, maybe the battery is f*ck up?
Click to expand...
Click to collapse
If you have the battery out it should not react that way. With the battery out hold the 1 key on the keyboard and plug into a USB port and press the power button while still holding the 1 key.
It shows me the battery icon and then goes away, shows again then goes away...
rockypr said:
It shows me the battery icon and then goes away, shows again then goes away...
Click to expand...
Click to collapse
Holding the 1 key and power button simultaneously?
Yeah, no matter what buttoms i hit, it does the same thing...
rockypr said:
Yeah, no matter what buttoms i hit, it does the same thing...
Click to expand...
Click to collapse
Only power and the 1 key on the keyboard will get you into download mode. Sounds like you will have to take into the Sprint store to diagnose at this point. If you can't get into download mode, you are screwed. You can try leaving the battery out for a couple of hours.
kennyglass123 said:
Only power and the 1 key on the keyboard will get you into download mode. Sounds like you will have to take into the Sprint store to diagnose at this point. If you can't get into download mode, you are screwed. You can try leaving the battery out for a couple of hours.
Click to expand...
Click to collapse
LOL I called them, and since the phone is not activated, they would not take it..
rockypr said:
LOL I called them, and since the phone is not activated, they would not take it..
Click to expand...
Click to collapse
Where did you get it? Sounds like you got a bad phone. Return it. It is still under Samsung warranty so you can send it to them.
Have you tried another battery and see if the phone boots?
That will be my next step. Tomorrow at work I will change battery with a friend to se what happens thanks
Sent from my PC36100 using XDA Premium App
rockypr said:
That will be my next step. Tomorrow at work I will change battery with a friend to se what happens thanks
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
This is due to the thin wiring harness being damaged that connects the keyboard to the Motherboard.. It can be replaced at your local Sprint repair store.
rockypr said:
That will be my next step. Tomorrow at work I will change battery with a friend to se what happens thanks
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
This happen when I bricked my phone. Unplugged my phone and took the battery out for about a day and then afterward pressed the power button about 30 times and I got lucky and my phone went into download mode after I pressed 1 and the power button. The key is discharging your phone's memory and reflashing your phone with stock rom. I had to reflash my phone a lot of times before my flash stuck.
Sent from my SPH-D700 using XDA App
The Power buttom is not working, I plug in another charger and somehow it turned on. I give it a hard reset, and now I'm hitting the power buttom and is not doing anything so that was my problem...
Thanks to all for the answers...
Sent from my PC36100 using XDA Premium App
rockypr said:
The Power buttom is not working, I plug in another charger and somehow it turned on. I give it a hard reset, and now I'm hitting the power buttom and is not doing anything so that was my problem...
Thanks to all for the answers...
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Ok. it turns on that is good. Now turn off the phone hold down the power button and the 1 key on the keyboard. This should get you to download mode. Pressing the power button is useful to get your phone to powerup and now that it is powered up you can now flash the stock rom on your phone thru odin. Reflashing stock rom is the key to fixing your phone.
But the power buttom is not working, I already give it a hard reset and the phone was not rooted, you think that is gonna fix the buttom? I thought it was an hardware issue.. what do you thing?
Sent from my PC36100 using XDA Premium App
rockypr said:
But the power buttom is not working, I already give it a hard reset and the phone was not rooted, you think that is gonna fix the buttom? I thought it was an hardware issue.. what do you thing?
Sent from my PC36100 using XDA Premium App
Click to expand...
Click to collapse
Its definenly a hardware issue. You can get it replaced for a new one for $100, if you have TEP
Sent from my perfect epic
Guys...I have a quick question...well maybe 2...
(1) so my phone is having the same problem. Working one minute, then not the next and I can't get the phone to boot up at all. Is there any other way I could get it to boot...through USB to the PC, anything?
(2) So I got it into download mode, and it completed. Did that download everything from the phone to my pc? If so, where is that data and how will I get it back to my new phone?
Sorry for the stupid questions, but I haven't dove into things like this with the Samsung yet. Thanks!!!
saint01 said:
Guys...I have a quick question...well maybe 2...
(1) so my phone is having the same problem. Working one minute, then not the next and I can't get the phone to boot up at all. Is there any other way I could get it to boot...through USB to the PC, anything?
(2) So I got it into download mode, and it completed. Did that download everything from the phone to my pc? If so, where is that data and how will I get it back to my new phone?
Sorry for the stupid questions, but I haven't dove into things like this with the Samsung yet. Thanks!!!
Click to expand...
Click to collapse
Once you're in download mode use Odin for a fresh install.
Sent from my SPH-D700 using XDA App

[Q] app download killed phone

I so hope someone can help.
Downloaded an app which i then couldnt close no matter what so i pulled out the battery put it back in and now all i have is a black screen and cant use my phone at all.
Tried hooking up to Kies but it wont let me do anything as saying app is still open.
Really hoping i dont loose everything can anybody help???!!!!
what app was it ?
ph1n1c said:
I so hope someone can help.
Downloaded an app which i then couldnt close no matter what so i pulled out the battery put it back in and now all i have is a black screen and cant use my phone at all.
Tried hooking up to Kies but it wont let me do anything as saying app is still open.
Really hoping i dont loose everything can anybody help???!!!!
Click to expand...
Click to collapse
What was the app, and where did you download it from?
And if you hooked your phone up to kies and it saw it....then the phone must be powered up. Remove the battery again, wait 10 minutes, then replace it.
Sent from my GT-I9000 using XDA Premium App
From the silence I assume he realised he hadn't actually turned his phone off at all and sorted it out...or the app killed HIM as well.
Sent from my GT-I9000 using XDA Premium App
Nope im not dead and im a she not a he.
Yes the phone has power but only shows a black screen.
Yes the battery has actually been out all night.
No Kies did not tell me anything i got a box up on my phone when it conected saying could not connect as application open.
The application was called Kids mode by zoodles.
They have sent me 2 ways to reset my phone one of which to hold down the volume button then press the power button which shows a menu choose clear storage using the volume button and the phone should be restored....it doesnt do any of that just turns on.
The other way is this
a) Install the Android SDK from a website they mentioned
b) Connect the phone to the computer with a USB cable
c) Type "adb uninstall com.zoodles.kidmode"
of which i am currently attempting to understand.
If you know any different then your help would be appreciated.
oh and the app itself i found on the android market on my phone
try getting into recovery by pressing vol up+home button+power and release when the S logo pops up
Thank you for that. It didnt work.
Have been defeated all this messing about so have taken in to have system rebooted.
I had the same almost and am still locked in the "Logo of Limbo" ( the big S) after 10 days and dealers trying this and that. Can't say it was an app that caused it, but it seems resetting SGS is a task and a half sometimes
ph1n1c said:
Thank you for that. It didnt work.
Have been defeated all this messing about so have taken in to have system rebooted.
Click to expand...
Click to collapse
Well, it's not pressing but holding:
Shut down the phone
Hold Vol-Up+Home and power
Release power when you see "Galaxy S, GT-i9000, Samsung" blinks
if this doesnt work, try Vol+Down instead of Up, and update the status here with what you see.

Mytouch 4g won't turn on, looks like my volume button is faulty

Hello please i need your help, i was charging with the phone switched on, but i when i tried switching it back on, it vibrates thrice and starts blinking led light. After some hours, i explained it to a friend who was a phone engineer, he tried to switch it on and it came on to my surprise. I took it and used it for some time, tried playing music with it and discovered my volume up key wasnt working. I wanted to change my sim card and it started with the vibration stuff again. It looks like it's the volume key that's causing this, please i need help on this
sibepoc said:
Hello please i need your help, i was charging with the phone switched on, but i when i tried switching it back on, it vibrates thrice and starts blinking led light. After some hours, i explained it to a friend who was a phone engineer, he tried to switch it on and it came on to my surprise. I took it and used it for some time, tried playing music with it and discovered my volume up key wasnt working. I wanted to change my sim card and it started with the vibration stuff again. It looks like it's the volume key that's causing this, please i need help on this
Click to expand...
Click to collapse
Thats a weird problem man. Are you rooted? If yes, what rom are you on? What recovery, and also can you get into bootloader? Holding volume down and power button at the same time when the phones off gets you there.
I am not using any custom rom or anything am using version 2.3.5 When i press the volume down with power, the phone vibrates five times and shows a static green led light with a blank screen. I have checked the forum for people with similar problems but have found no solution.
sibepoc said:
I am not using any custom rom or anything am using version 2.3.5 When i press the volume down with power, the phone vibrates five times and shows a static green led light with a blank screen. I have checked the forum for people with similar problems but have found no solution.
Click to expand...
Click to collapse
I think if it vibrates 7 times its a brick :s
2.3.5? You wanna double check that? I think 2.3.4 was the last update it got
Sent from my myTouch 4G using xda app-developers app
N_otori0us_ said:
I think if it vibrates 7 times its a brick :s
2.3.5? You wanna double check that? I think 2.3.4 was the last update it got
Sent from my myTouch 4G using xda app-developers app
Click to expand...
Click to collapse
Alright maybe am not sure of the rom but the phone vibrated 5times, what i think is dat the volume button is causing it because as soon as my volume button became faulty, i got dis problem
sibepoc said:
Alright maybe am not sure of the rom but the phone vibrated 5times, what i think is dat the volume button is causing it because as soon as my volume button became faulty, i got dis problem
Click to expand...
Click to collapse
Do you mind if you lose your data?
Sent from my myTouch 4G using xda app-developers app
Thanks a lot I already sent it back to them cos I still had my warranty. They gave me another which is rooted and currently running know your custom rom
Sent from my myTouch 4G
I have the same problem. No warranty thought. I don't care about data if anyone has a solution.
johnciaccio said:
I have the same problem. No warranty thought. I don't care about data if anyone has a solution.
Click to expand...
Click to collapse
Hols volume down and power At the same time. Tell me what happens.
Sent from my HTC Glacier using xda app-developers app
N_otori0us_ said:
Hols volume down and power At the same time. Tell me what happens.
Sent from my HTC Glacier using xda app-developers app
Click to expand...
Click to collapse
Solid green light. Blank screen. No boot.
Take the battery out.
Then put it in.
Then hold volume down and power and don't let go until you see something.
Sent from my HTC Glacier using xda app-developers app

Power button not working

Hi guys.
My Galaxy Note 3 power button has just completely stopped working. Is there a setting that turns off the power button functionality that I might have accidentally pressed?
Cheers.
Edit: I should elaborate here. The phone is switched on, everything works as normal but no matter how many times I try it, the power button just not do anything (holding it down, pressing different areas)
DaveyT said:
Hi guys.
My Galaxy Note 3 power button has just completely stopped working. Is there a setting that turns off the power button functionality that I might have accidentally pressed?
Cheers.
Edit: I should elaborate here. The phone is switched on, everything works as normal but no matter how many times I try it, the power button just not do anything (holding it down, pressing different areas)
Click to expand...
Click to collapse
Did you try a battery reset? With the phone off, can you get into either Download or Recovery mode? That would eliminate the possibility of an OS issue.
lmike6453 said:
Did you try a battery reset? With the phone off, can you get into either Download or Recovery mode? That would eliminate the possibility of an OS issue.
Click to expand...
Click to collapse
I kind of scared to turn the thing off in case I can't switch it back on. I'll try it though.
Edit: It's dead. Taken the battery but can't switch back on now. What a joke.
Bad luck brian i feel sorry for you
tarekkkkk said:
Bad luck brian i feel sorry for you
Click to expand...
Click to collapse
I know I kind of expect this bad luck these days after having two faulty Nexus 7's. My Galaxy S2 power button is still going strong after 2 and a half years but the Note 3 lasts 7 hours
DaveyT said:
Hi guys.
My Galaxy Note 3 power button has just completely stopped working. Is there a setting that turns off the power button functionality that I might have accidentally pressed?
Cheers.
Edit: I should elaborate here. The phone is switched on, everything works as normal but no matter how many times I try it, the power button just not do anything (holding it down, pressing different areas)
Click to expand...
Click to collapse
It's a dud mate. Faulty unit.
Just send it back and get it replaced.
Just send it for replacement. There's a reason phones come with a warranty that covers manufacturer defects. Whining about it to strangers in the forum is not going to fix it for you.
Sent from my SM-N9005 using XDA Premium 4 mobile app
MohJee said:
Just send it for replacement. There's a reason phones come with a warranty that covers manufacturer defects. Whining about it to strangers in the forum is not going to fix it for you.
Sent from my SM-N9005 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I was posting to see if any one else had the same problem or if it was a setting I'd missed. Arsehole.
Cheers everyone else I'll replace it tomorrow.
This is exactly the sort of thing that makes me worry about voiding my warranty. Decisions, decisions....
DaveyT said:
I was posting to see if any one else had the same problem or if it was a setting I'd missed. Arsehole.
Cheers everyone else I'll replace it tomorrow.
Click to expand...
Click to collapse
Yeah this is definitely the least friendly of all the Android forums. Sorry to hear you have a dud unit mate. Get it replaced.
My power button is not working to turn the screen off. Long press works to bring up the power down menu or to do a hard shut down. It works to turn back on though. Seems to happen after I plug it into the wall charger. Restoring a nandroid backup fixes the issue.
Not sure if it's related but my PC's USB crashed after trying to plug the phone in and use USB 3.0 to transfer files. I had to refresh my W8 PC to get the USB working again.
I have the Sprint version, rooted and running JellyBomb.
Hello bro...Me to facing same problem of power button issue.But my phone was able to get into recovery mode and it is also turning on.After doing hard reset also still the problem not solved.My phone is working perfectly but only problem is I'm unable to lock and power off the phone.Please help me dude.
ajayajay007 said:
Hello bro...Me to facing same problem of power button issue.But my phone was able to get into recovery mode and it is also turning on.After doing hard reset also still the problem not solved.My phone is working perfectly but only problem is I'm unable to lock and power off the phone.Please help me dude.
Click to expand...
Click to collapse
I have the same problem. my power button is done for. whenever i need to start it. I plug it in and go into recovery and reboot from there. I also use this https://play.google.com/store/apps/details?id=com.plexnor.gravityscreenoffpro&hl=en for screen timeout and lock. And you can also get exposed and gravity box and there is a status bar tweak to double tap the status bar to lock screen (put phone to sleep).
I tried everything then found the solution on another website
My note 3 has been with me for almost 2 years now and it's power button stopped working about 2-3 months ago. Until now I avoided draining the battery below 2% and was fine but just today I dropped my phone and it shut down. I knew that my power button didn't work because of hardware problems so a soft reset didn't work for me. What I found however is that if your power button is dead you can just very quickly remove and re-insert your battery and your samsung device (I have no idea if this works on other brands) automatically boots itself. I'll give the link too incase I wasn't clear enough and I hope this helps people who shared my worries.
http : // www . teckdiary . com / samsung / how-to-start-your-samsung-galaxy-phonewhen-its-power-button-doesnt-work/
You'll have to delete the spaces in that link sorry about that

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