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Solved (how can I add that to the title?)
Verizon Galaxy S5, rooted and running 4.4.4
I had a weird and unsettling incident today. I had my phone set up for pattern unlock. I pulled my phone from my pocket and it was on a pin unlock screen. I was unable to get it to go back to pattern unlock, even with pulling the battery. As so often happens when I'm ambushed with a password requirement (the old pattern unlock didn't require a pin), I couldn't remember it. I'm sure I'll remember it eventually but I needed to have navigation right then so I had to do the reset, lost some stuff, nothing too important (old factory reset didn't used to wipe the SD so I lost some stuff there too). Mostly annoying but neither here nor there really. I always assume that anything on my phone is volatile.
So that was that. I assumed my phone had pocket-swiped and got caught in a pin fallback. Except I'm playing with my phone now and I'm unable to duplicate the effect. I have a pattern set and a pin behind it but playing with it and getting the pattern wrong doesn't lock me into having to enter the pin. If I get the pattern wrong several times, I get prompted with forgot pattern (which prompts me for my google account info) or backup pin (which prompts me for my pin but allows me to hit the back arrow to go back to the pattern).
If it helps, I did not have encryption on this device. It was not new when I got it so I had performed a factory reset so it should have been in exactly the same state. Can anyone help me understand how I got locked into this "having to enter a pin" state?
[Edit: I just tried enabling the pin lock screen and it is different from the screen that I saw which was more like the "backup pin" screen]
As an additional question, I see there is an option to disable the auto factory reset. If you disable it, what are your options for if you forget your passwords? How would you reset the device?
Edit2: OK, the clue was in there. If the auto factory reset is disabled, you are able to go back and forth between the pattern unlock and the pin unlock. If the auto factory reset is enabled, you jump to the pin unlock and then you get 10 chances at the pin and there is apparently no way to get back to the pattern unlock. I'll reserve comment on whether having the auto factory reset enabled as the default is a good idea or not.
Just as an additional note, I just checked and it is not possible to unlock the device from the android device manager when it has a pattern lock or pin lock screen set
This just happened to me after the tenth try and fail it wiped the whole internal and external cards and went in to boot loop I had to reflash the rom best thing to do is turn off the phone boot to safestrap and restore a back if you go through with the 10 tries at least pull your memory card before the 10th try
Sent from my SM-G900V using XDA Free mobile app
It looks like a good answer I found was that if you load up the play store on a browser on a PC, there is an app you can install that will unlock your device. Pretty smart (though not cheap [edit: actually pretty cheap, just not free]). I did need the nav but if I had known of this app, I probably would just have asked directions. I definitely should have pulled the sd card anyway.
Here is the link to the app. There is also a free version which does less. https://play.google.com/store/apps/details?id=net.thomascannon.screenlockbypass.pro
Other useful info available here
http://null-byte.wonderhowto.com/ho...u-bypass-android-pattern-lock-screen-0138807/
Ok so if your phone reboots or crashes, you will need to enter a password or pattern in order for the phone to work. Even alarms and everything won't work until you enter the password. That's pretty bad especially if you NEED an alarm
Some people mentioned turning it on and off and it would give you a prompt to disable it.
But for us rooted people, it doesn't give us that option. And our data is unencrypted right?
Is there a workaround if I install a custom rom?
The phone is only unencrypted if you unencrypted it. I didn't decrypt when I rooted, and a few days later TWRP was made to support the 6p without decrypting. I don't know about alarms not working when locked, mine works fine every morning and I usually after to enter my PIN or scan my finger when I tap on a notification. I was using Smart Lock with my Pebble Time, but even that still requires a PIN again after 4 hours (I'm not using it for Smart Lock anymore because the fingerprint scanner is so convenient).
If you're referring to the "please enter PIN to continue booting" part, go to security settings when tap your method (mine is PIN) and I am asked if I want to require a PIN to start the device. This will require you to put in your PIN while Android is booting up and won't proceed unless the PIN is entered. THIS would cause you to lose all ability to use the phone such as alarms or emergency calls. I would toggle this OFF ("no thanks"), and it will still require an actual PIN (fingerprint won't work) for the first unlock after a reboot.
fury683 said:
If you're referring to the "please enter PIN to continue booting" part, go to security settings when tap your method (mine is PIN) and I am asked if I want to require a PIN to start the device. This will require you to put in your PIN while Android is booting up and won't proceed unless the PIN is entered. THIS would cause you to lose all ability to use the phone such as alarms or emergency calls. I would toggle this OFF ("no thanks"), and it will still require an actual PIN (fingerprint won't work) for the first unlock after a reboot.
Click to expand...
Click to collapse
I believe the OP is talking about how it requires pin on the initial lock screen after booting up. Not even finger print or any smart locks will bypass, you have to enter the pin. As far as I know, the phone is functional at this point, so alarms and calls/text etc should come through.
jasonftfw said:
I believe the OP is talking about how it requires pin on the initial lock screen after booting up. Not even finger print or any smart locks will bypass, you have to enter the pin. As far as I know, the phone is functional at this point, so alarms and calls/text etc should come through.
Click to expand...
Click to collapse
Correct, as I stated in the last sentence of my post. My phone is completely usable in this state. I can read and dismiss notifications, but if I tap on one to launch that app, I have to unlock with PIN. Imprint won't work. I have a Tasker profile to launch Spotify when I plug in my headphones at work and it runs just fine after a reboot and before I've unlocked.
My lock screen won't stay set to a unlock method. I have changed the unlock to patternpattern, pass code, and fingerprint. After a little while it goes back to just swipe. Even though, I'll go to the setting and it'll say it's still set to whatever method I have it set to. But for whatever reason the actual lock screen goes back to swipe. Also when it does work, the fingerprint reader is hit and miss. I'll have fingerprint and password or code and then the fingerprint reader won't even recognize I'm trying to use it. Anyone else having similar issues or know of a fix?
tyoder87 said:
My lock screen won't stay set to a unlock method. I have changed the unlock to patternpattern, pass code, and fingerprint. After a little while it goes back to just swipe. Even though, I'll go to the setting and it'll say it's still set to whatever method I have it set to. But for whatever reason the actual lock screen goes back to swipe. Also when it does work, the fingerprint reader is hit and miss. I'll have fingerprint and password or code and then the fingerprint reader won't even recognize I'm trying to use it. Anyone else having similar issues or know of a fix?
Click to expand...
Click to collapse
It actually is staying what you set it at.
Samsung as usual has set up some stupid defaults for this phone.
Go here and set it to Instantly and it will work as you expect.
Settings > Quick Settings > Lock screen and security > Secure lock settings > Secure lock time > Instantly with the power key or when the screen times out
With those settings every time you unlock your phone you will need whatever security you set.
With the default settings Samsung has it so your phone will only lock if you do not touch the phone for 10 minutes..... real secure there Samsung...
As for the fingerprint reader, when you set it up hold the phone like you would be unlocking it and use every part of the finger during the setup process.
I added both thumbs and index fingers using the tip, flats, and sides of each during the setup process.
If for some reason it does not want to read still, you can set up the same finger multiple times, do one as just the flat, one as the sides, one as the tip.
Milimbar said:
It actually is staying what you set it at.
Samsung as usual has set up some stupid defaults for this phone.
Go here and set it to Instantly and it will work as you expect.
Settings > Quick Settings > Lock screen and security > Secure lock settings > Secure lock time > Instantly with the power key or when the screen times out
With those settings every time you unlock your phone you will need whatever security you set.
With the default settings Samsung has it so your phone will only lock if you do not touch the phone for 10 minutes..... real secure there Samsung...
As for the fingerprint reader, when you set it up hold the phone like you would be unlocking it and use every part of the finger during the setup process.
I added both thumbs and index fingers using the tip, flats, and sides of each during the setup process.
If for some reason it does not want to read still, you can set up the same finger multiple times, do one as just the flat, one as the sides, one as the tip.
Click to expand...
Click to collapse
That's exactly how everything is set up on my device though. I have it set to lock immediately and did all angles of my fingers. Still won't keep the lock screen set and won't read the fingerprints. It doesn't give me a does not match message or anything. At least when that happens, I know it's trying to read my finger.
tyoder87 said:
That's exactly how everything is set up on my device though. I have it set to lock immediately and did all angles of my fingers. Still won't keep the lock screen set and won't read the fingerprints. It doesn't give me a does not match message or anything. At least when that happens, I know it's trying to read my finger.
Click to expand...
Click to collapse
In that case I do not know.
You could try a factory reset, but I do not know if that will help.
If mine did that I would be returning it for a replacement.
Also make sure settings/lock screen/secure lock/smart lock isn't set to anything that's trusted.
Smart lock leaves the phone in swipe unlock if it recognizes your phone is at your home..or hook up to your Bluetooth, etc.
tyoder87 said:
That's exactly how everything is set up on my device though. I have it set to lock immediately and did all angles of my fingers. Still won't keep the lock screen set and won't read the fingerprints. It doesn't give me a does not match message or anything. At least when that happens, I know it's trying to read my finger.
Click to expand...
Click to collapse
So after digging around some more, I found out what was happening. I have a Moto 360 paired to my phone. I had it as a trusted device and that's what was allowing me to do swipe while still having the lock screen set to something else. However, my fingerprint reader is still acting up. It's still not even trying to read my fingerprints.
tyoder87 said:
My lock screen won't stay set to a unlock method. I have changed the unlock to patternpattern, pass code, and fingerprint. After a little while it goes back to just swipe. Even though, I'll go to the setting and it'll say it's still set to whatever method I have it set to. But for whatever reason the actual lock screen goes back to swipe. Also when it does work, the fingerprint reader is hit and miss. I'll have fingerprint and password or code and then the fingerprint reader won't even recognize I'm trying to use it. Anyone else having similar issues or know of a fix?
Click to expand...
Click to collapse
Go to settings and search smart lock... It shows that if you ate home the screen stays unlock but if u leave anywhere it'll lock..you can turn the location off when. You get into smart lock
The same thing is happening with mine (SM-G935A AT&T). However, when I go to the secure lock settings, it keeps changing from lock instantly to the maximum setting (which shows as 34 minutes and 7 seconds). Smart Lock has been completely disabled by system administrator (I get my corporate email on my phone). Every time I go in and change the secure lock to instant, it reverts back within the next 30 minutes.
[email protected] said:
The same thing is happening with mine (SM-G935A AT&T). However, when I go to the secure lock settings, it keeps changing from lock instantly to the maximum setting (which shows as 34 minutes and 7 seconds). Smart Lock has been completely disabled by system administrator (I get my corporate email on my phone). Every time I go in and change the secure lock to instant, it reverts back within the next 30 minutes.
Click to expand...
Click to collapse
Mine is doing the same thing automatically changes to 34 min and 7 seconds secured lock time without me changing it from instantly w power key so frustrating
[email protected] said:
Mine is doing the same thing automatically changes to 34 min and 7 seconds secured lock time without me changing it from instantly w power key so frustrating
Click to expand...
Click to collapse
If you don't mind me asking, what device administrators do you have setup? Currently I have my company exchange policy, Lookout Mobile, AT&T Protect Plus and Android as registered administrators. I'm starting to wonder if its the combination of services like maybe the Protect Plus and Lookout.
[email protected] said:
If you don't mind me asking, what device administrators do you have setup? Currently I have my company exchange policy, Lookout Mobile, AT&T Protect Plus and Android as registered administrators. I'm starting to wonder if its the combination of services like maybe the Protect Plus and Lookout.
Click to expand...
Click to collapse
Hi! Lookout, email and Android device manager are all administrators I think in personal settings
[email protected] said:
Hi! Lookout, email and Android device manager are all administrators I think in personal settings
Click to expand...
Click to collapse
I figured out the issue, at least for me. First I tried to disable both Lookout and ATT Protect Plus as device administrators but still the lock setting would revert to 34 minutes and 7 seconds. In my account settings for my corporate email, there was a link for all security policies. Sure enough, the screen lock policy showed as 2047 seconds which translates to 34 minutes and 7 seconds. I cannot change the option as that is the corporate policy set by the server.
This is an issue with Samsung s7 including the edge. Mine was playing up from the day I got it. I took it into carphone warehouse assuming it was a setting and the guy serving me basically said to send it back. I eventually got a refund from Samsung (it was painful) and then I stupidly bought another one of these overpriced, over hyped pieces of **** from John Lewis instead. I've always used windows (mobile (i.e. what I'd call old android and what XDA was made for) and then windows phone and briefly windows 10 mobile. From my short experience of using the so called best android phone I have to say gimmicks aside, the features both phones share, windows destroys android, emails, documents, ease of use, fluidity, user experience....oh and a working lock screen. Not happy and it's my own fault, I fell for mass marketing and believing the hype.
I think I found the answer
tyoder87 said:
My lock screen won't stay set to a unlock method. I have changed the unlock to patternpattern, pass code, and fingerprint. After a little while it goes back to just swipe. Even though, I'll go to the setting and it'll say it's still set to whatever method I have it set to. But for whatever reason the actual lock screen goes back to swipe. Also when it does work, the fingerprint reader is hit and miss. I'll have fingerprint and password or code and then the fingerprint reader won't even recognize I'm trying to use it. Anyone else having similar issues or know of a fix?
Click to expand...
Click to collapse
If you have a device like a Bluetooth paired with your s7 edge, make sure that smart lock isn't on. Once I changed that that setting, it stays locked.
Can you describe how to find this page (that showed 2047 seconds)? I want to see if my company IT will change this.
Hi I have s7 edge, here's the problem is I cannot touch the screen, already do hard reset and rebooting still the screen cannot touch. I could not unlock my s7 edge.
Thanks for the help
Originally Posted by Milimbar It actually is staying what you set it at. Samsung as usual has set up some stupid defaults for this phone. Go here and set it to Instantly and it will work as you expect. Settings > Quick Settings > Lock screen and security > Secure lock settings > Secure lock time > Instantly with the power key or when the screen times out With those settings every time you unlock your phone you will need whatever security you set. With the default settings Samsung has it so your phone will only lock if you do not touch the phone for 10 minutes..... real secure there Samsung... As for the fingerprint reader, when you set it up hold the phone like you would be unlocking it and use every part of the finger during the setup process. I added both thumbs and index fingers using the tip, flats, and sides of each during the setup process. If for some reason it does not want to read still, you can set up the same finger multiple times, do one as just the flat, one as the sides, one as the tip.
From:shawnthall15
Thank you for the tip it really helped me fix the lock on my new samsung galaxy amp prime!!!!
Restart your phone
tyoder87 said:
My lock screen won't stay set to a unlock method. I have changed the unlock to patternpattern, pass code, and fingerprint. After a little while it goes back to just swipe. Even though, I'll go to the setting and it'll say it's still set to whatever method I have it set to. But for whatever reason the actual lock screen goes back to swipe. Also when it does work, the fingerprint reader is hit and miss. I'll have fingerprint and password or code and then the fingerprint reader won't even recognize I'm trying to use it. Anyone else having similar issues or know of a fix?
Click to expand...
Click to collapse
I made sure i made my password effective immediately (it was set to 5 seconds) after you lock your phone and it didn't work.
Then I realized that I didn't restart my phone yet.
Lock screen was effective immediately after I restarted my phone. Solved my case!
Fixed
Its quite simple, it is smart as samsung has made s7/edge to recognize you and let your phone stay unlock whenever it is around you. Once, it has been unclocked by you, you dont have to set in the passcode each time to look at your phone. But dont worry, it will revert back to lock mode once it noticed that you'v set it aside on a surface i.e leaving it. Should you want to make your phone locked at all time whenever you want it, simply change the setting as follows: Setting > Lock screen and security > Secure lock settings > Smart lock > (enter your pin) > On-body detection > set it to off. Whallaaa!! Problem solved.
---------- Post added at 06:01 AM ---------- Previous post was at 05:55 AM ----------
tyoder87 said:
My lock screen won't stay set to a unlock method. I have changed the unlock to patternpattern, pass code, and fingerprint. After a little while it goes back to just swipe. Even though, I'll go to the setting and it'll say it's still set to whatever method I have it set to. But for whatever reason the actual lock screen goes back to swipe. Also when it does work, the fingerprint reader is hit and miss. I'll have fingerprint and password or code and then the fingerprint reader won't even recognize I'm trying to use it. Anyone else having similar issues or know of a fix?
Click to expand...
Click to collapse
Its quite simple, it is smart as samsung has made s7/edge to recognize you and let your phone stay unlock whenever it is around you. Once, it has been unclocked by you, you dont have to set in the passcode each time. But dont worry, it will revert back to lock mode once it noticed that you'v set it aside on a surface i.e leaving it. Should you want to make your phone locked at all time whenever you want it, simply change the setting as follows: Setting > Lock screen and security > Secure lock settings > Smart lock > (enter your pin) > On-body detection > set it to off. Whallaaa!! Problem solved.
Go to settings/lock screen and security/other security settings/trust agents and turn off Google Smart lock option.
You are back to instant phone lock.
Cheers🖒
I bought two Galaxy S7 Edge phones recently and have noticed this issue on both phones now. Both are also updated to the latest firmware. Both of us have fingerprints set up and a pattern backup. So far, the issue has occurred to us both twice. I happen to always use my fingerprint to unlock and she always uses pattern out of habit from a past phone. She brought it to me a couple of days ago and said her phone says to wait 60 minutes and try again. I asked how many times she entered it wrong, because of course I thought she entered it wrong. She said she didn't enter it incorrectly. I asked if she tried to reboot, of course not. Anyways, I held on to it and after 60 minutes I entered the pattern to unlock her phone and sure enough it wouldn't work. I rebooted, and tried again and it worked. OK...Weird.
The very next day, it happened on my phone. I always use my fingerprint though so it told me no match found. Say what? Tried again. Same thing. OK, swipe and tried my pattern. It says its incorrect and to try again in 30 seconds. 30 seconds later, I tried again and it locked me out for 60 seconds. This time I rebooted, and after it was done and 60 seconds had passed my pattern was working again.
I don't get why it randomly seems to not recognize that we are putting in the correct pattern or fingerprint. I am however happy that a reboot seems to resolve the issue. Is no one else experiencing this?
Mine doesn't lock instead!
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
shunail said:
So I tried couple of things. Rebooted, re-initialized Finger Prints and even pattern. Now matter what I do, it won't lock the phone. It will just unlock without asking for passcode, pattern, password or fingerprint. Only option I can think of is to restore the phone and try setting up lock option but that's pain in the a**!! I tried third party apps as to lock screen but none of them have the fingerprint unlock option! And some have ads and weird setup which worked... Gettting frustrating. Perhaps I should try restoring phone if there's no other option left
Click to expand...
Click to collapse
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
Viper41086 said:
Entirely different. I'm not sure this is actually an issue as much as it is probably settings. Go to settings, Lock screen and security, Secure lock settings. Check how long Lock automatically is set for (mine is for 5 seconds after the screen turns off automatically and that is set for 2 minutes.). Then turn on lock instantly with power key. Go to smart lock and see if that's being used. IF it is it would keep your phone unlocked when its connected via Bluetooth to a device you told it to trust, or when you are at a trusted place via google maps (such as home or work), or it could simply know your voice, or lastly if it senses that it is on your body (I don't get this one. Seems very insecure, like anyone could pick it up and it would just unlock.). Good luck!
Click to expand...
Click to collapse
Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
shunail said:
Forgot to mention, have done all of that. First I had it set Lock Automatically to immediately and tried 5 seconds, 15 seconds to all the 30 minutes, still won't lock (over night till I wok up in the morning)
Smart Lock:
Trusted Device are my car and my watch, but even with bluetooth disabled (just to give it a shot) it still doesn't lock.
Trusted Place: my home, but even with Location Service (GPS) turned off, still won't lock
On body Detection = Off
Trusted Voice = Off
Tried updating phone perhaps something may fix it, nothing.
Tried Security Policy updates and that says ... updated to latest version...
Been using Android since good old HTC Evo days and had no issue with my (last) Note 4 locking with fingerprint!! I love this phone really expect for this issue. Oh yes and another issue, gestures won't work also!!! Tried hand gestures for screenshot, nothing. Smart Stay doesn't work also!!!
Is something wrong with this phone perhaps??
Click to expand...
Click to collapse
Hmm.. Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.
Factory Settings Reset did it
Factory Settings Reset did it however gestures and smart stay are still issues!! Then I courage myself to do Factory Phone Reset and dang the issue with the gestures persists!!
Bump.
No one else is having this issue? I just happened to be the only one with two new phones that do it?
This literally just happened to me! I was walking to a friend's house and was using the phone just fine - was using Facebook Messenger and Spotify. All of a sudden, I try to unlock it (I have a pattern to draw, not a code) and it doesn't work. I have no idea what's going on but I don't want to factory reset and lose all my contacts and pictures. I only have four tries left to unlock it before it automatically resets itself. I've tried using the Android Device Manager to set a temporary password but since there's already a pattern to draw it won't bypass the lock screen for some reason. I never thought to check the security settings on my phone (why would I if I had a lock screen on it?) so I can't use the Samsung equivalent either. I'm extremely frustrated - been looking for help for about an hour and I'm finding absolutely nothing. It's clearly been a problem before and yet there's no solutions or explanations as to why it's happening??
While I am still having this issue sparsely, I can get around it simply by rebooting. It's just annoying to have to do so.
It's anew feature of S7 called SMART LOCK, meaning your phone knows if you're in a safe place such as your Home, your Car or if you paired a smart watch with your phone and added it as trusted device, as long as you're connected to your watch, the phone knows you're in a safe place so you dont need to enter password to your phone. Or if youre in your car or at Home, then you wont need to enter password to open your phone. But if you want to remove this feature and want to swipe or enter your pin no matter where you are then do this..go to:
SETTING>LOCK SCREEN & SECURITY>SECURE LOCK SETTING>SMART LOCK. Here you'll see "Trusted Places" and "Trusted Device" Just edit or press and hold whatever is in there, e.i your watch, your home address etc...then remove and you should be good to go.
Have you tried turning off Smart lock all together? Otherwise, all I can think is to factory reset settings before you factory reset the phone.
Yesterday I received my new OnePlus 6T A6013. Immediately it was updated to last Oxygen 9.0.5. After migrate and install apps and data I discovered that fingerprint doesn't work in lock screen. Really there are a crazy problem:
- if I don't touch the phone during some minutes/hours it doesn't lock automatically, although setup is in 30 seconds. So it's easy that phone call someone while it's in my pocket (today happens while I drive).
- I marked "lock screen" like an option when I press ON/OFF button. So I can lock manually.
- If I locked it, I see fingerprint signal drawed but doesn't work so I need to unlock with pin. Face recognition doesn't appear.
- If I locked it and I push ON/OFF button again the 6T is unlocked without pin. Or If I tap twice on screen. I don't need enter PIN or PASSWORD (I tried both).
- In Privacy Setup screen I can select unlock with nothing, drawing, sliding, PIN or Password. I don't have an option to select fingerprint or face ID, Both are active into their sections with face and fingers stores.
The problem is really stupid but create an very important security problem. First I had to undelete my pay wallet and bank apps. And app to open my home door or turn off home alarm.
After detect this problem I restore my 6T to factory and try again with same result. I made a clean install without import data or download from Google backup. And problem persists.
Can anybody help me?
Do you have Smart Lock enabled at all?
aidrabmol said:
Yesterday I received my new OnePlus 6T A6013. Immediately it was updated to last Oxygen 9.0.5. After migrate and install apps and data I discovered that fingerprint doesn't work in lock screen. Really there are a crazy problem:
- if I don't touch the phone during some minutes/hours it doesn't lock automatically, although setup is in 30 seconds. So it's easy that phone call someone while it's in my pocket (today happens while I drive).
- I marked "lock screen" like an option when I press ON/OFF button. So I can lock manually.
- If I locked it, I see fingerprint signal drawed but doesn't work so I need to unlock with pin. Face recognition doesn't appear.
- If I locked it and I push ON/OFF button again the 6T is unlocked without pin. Or If I tap twice on screen. I don't need enter PIN or PASSWORD (I tried both).
- In Privacy Setup screen I can select unlock with nothing, drawing, sliding, PIN or Password. I don't have an option to select fingerprint or face ID, Both are active into their sections with face and fingers stores.
The problem is really stupid but create an very important security problem. First I had to undelete my pay wallet and bank apps. And app to open my home door or turn off home alarm.
After detect this problem I restore my 6T to factory and try again with same result. I made a clean install without import data or download from Google backup. And problem persists.
Can anybody help me?
Click to expand...
Click to collapse
1. The default screen turn off time is very high, so maybe check if its too high and reduce it to about 30s and test again, also anything touching the screen can cause it to remain on.
2. Which device do you have? Locking manually is there regardless, so not sure what the problem here.
3. Re-add fingerprint and face data, report back on your results.
4. If you have smartlock enabled and the device is on a certain wifi network, in your hands, pocket or connected to a bluetooth device that's marked as safe, it won't ask for a password or pin as it didn't fully lock to begin with, since its within a safe zone, this is generally left up to your judgement to enable.
5. Fingerprint and Faceunlock are automatically enabled once data is added, proceed with number three and report back.
Btw kindly post all questions in the questions and answers section, mods may move this.
mang0 said:
Do you have Smart Lock enabled at all?
Click to expand...
Click to collapse
Not, one of things that I checked.
delete
Not, I checked it first of all.
delete