Database Users

Has anyone managed to scratch the screen?

Hi, I recently got a Desire Z and I am trying to determine if a screen protector is necessary. I've already seen a thread arguing the issue in more general terms, but my question is simple:
Has anyone here scratched their screen from normal use?
I have a 2 yr old BB Storm and the screen is still flawless without ever being protected. I just want to know if I can expect the same of the HTC.
Thanks.

Cell phone screens are definitely stonger than you would think but it wouldn't hurt to put one on right? You know, as long as you don't keep it in a pocket with coins or keys in it. I haven't scratched mine in the time I had it without the screen protector but I feel much better with it on.
Sent from my HTC Vision using XDA App

Dont't know.
The 1st thing i did was buy a screen protector don't want 2 take any chances. Please feel free 2 test your screen though & b sure 2 let us know how that works out 4 ya.

There is glass and there is GLASS!!!
This speaks for itself...
http://www.youtube.com/watch?v=_kwd3v4cgVc

djsinco said:
This speaks for itself...
http://www.youtube.com/watch?v=_kwd3v4cgVc
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How about a real test. Let the knife fall point first about three feet onto the screen. This way it can simulate a fall. Lets see if the glass doesn't chip. My HD2 that the same "indestructible" glass. It chipped, not cracked, the first time it feel face down on the ground. Don't take a chance, slap a screen protector on it.

I agree I also had a hd2 and was able to put some scratches on that beast. I haven't put a screen protector on the g2 its been in and out of my pocket for about a week still flawless
ddgarcia05 said:
How about a real test. Let the knife fall point first about three feet onto the screen. This way it can simulate a fall. Lets see if the glass doesn't chip. My HD2 that the same "indestructible" glass. It chipped, not cracked, the first time it feel face down on the ground. Don't take a chance, slap a screen protector on it.
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Sent from my T-Mobile G2 using XDA App

I managed to scratch my g2 inside the first 2 weeks. Not sure how, probably something I had in my pocket.
In contrast, I went about a year with the N1 without scratching it. I am not sure if it is mere chance or if the G2 has a less scratch resistant screen but that is my experience to date.

i never put a screen protector.
no scratches what so ever.
but of course i take care that there is nothing in my pocket together with the phone

First time I got the G2 I slapped on the Tmobiles special screen protector.
The feel is different,smoother, and you won't tell if you have it on.
The screen feels sooo...like wow smooth.
Promise you,go check it out comes with 2 inside.
Its worth it.
Sent from my T-Mobile G2 using XDA App

There is a definite scratch in the middle of my screen, deep enough that you can catch your fingernail in it. The nice thing is that it's not noticeable when the phone is on.

digital_exhaust said:
There is a definite scratch in the middle of my screen, deep enough that you can catch your fingernail in it. The nice thing is that it's not noticeable when the phone is on.
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I had the same type of scratch, deep enough that you could catch your fingernail in it, but it was higher up on the screen. I exchanged that G2 though when it stopped reading SD cards. I actually ended up fixing it before I sent it back because root came out and I was able to flash a new rom over it lulz.
Sent from my T-Mobile G2 running Cyanogenmod.

Just get a screen protector from stealthguards.com
Their screen protectors are like anti-finger oil or something like that, cause when I swipe my phone with greasy french fry fingers, I barely see the streaks of grease on the phone.
And it's for free, with 2.95 shipping.
Took about a week to ship to me, and i'm up in Canada, EH.

My wife and I both have had G1s since preorder, neither with screen protectors, mine in my pocket (usually with nothing else) and hers in her purse with god knows what, and neither of them is scratched at all.
Says something for HTC's choice there, but I don't know that it's the same glass.

I haven't had a screen protector on my G2 since I bought it almost a month ago and I keep it on my pocket. Screen is still perfect.
Didn't have a screen protector on my N1 either and there weren't any additional scratches from when I bought it (had one small scratch from previous owner).

I have not managed to scratch my screen and my phone has met mr. hardwood floor once.
It's easy to prevent scratches/chips. Don't drop it, don't put it a pocket with other stuff, keep it away from kids/dogs/cats/parents/gfs/police/etc, don't lay it face down and don't go all high school girl and pitch your phone at a wall when someone makes you angry.
There go, AbsolutZero's guide to a scratch free phone lol.

convolution said:
Just get a screen protector from stealthguards.com
Their screen protectors are like anti-finger oil or something like that, cause when I swipe my phone with greasy french fry fingers, I barely see the streaks of grease on the phone.
And it's for free, with 2.95 shipping.
Took about a week to ship to me, and i'm up in Canada, EH.
Click to expand...
Click to collapse
just ordered one myself, couldn't believe this was free

I'm surprised my screen hasn't gotten scratched yet! I dropped it on a concrete patio with bits of broken vehicle glass on it, I was replacing a window and got carless and knocked the phone off the seat with the door card as I was putting it back together. Also dropped it at work, which is a big retail store.
What has gotten scratched and damaged however is the battery door. That I find to be a bit annoying, now it looks ugly.

jinpaul.yang said:
just ordered one myself, couldn't believe this was free
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It technically isn't.
They make a profit from "shipping".
I got mine in a normal everyday envelope.
Cost them lets say a dollar to ship it up to Canada.
They spent about 70 cents to make the protectors.
Their profit is about $1.20.

convolution said:
It technically isn't.
They make a profit from "shipping".
I got mine in a normal everyday envelope.
Cost them lets say a dollar to ship it up to Canada.
They spent about 70 cents to make the protectors.
Their profit is about $1.20.
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useful information, thank you so much

Yup, more profits if sending it somewhere in the US. 46 cents for a stamp, envelopes are dirt cheap, and bang!
Sent from my HTC Vision using XDA App

G4 screen is the worst screen ever

for all the G4 owner...better use a case or handle your G4 nicely..dont ever let it drop...1 single drop is all it take to cracked your screen

Gorilla Glass 3 is what the G4 uses. I have the S5 and it also has the GG3. I have dropped my phone multiple times and thrown it (with case) and it has not cracked. You either got a cheap overseas phone or faulty GG. This is why you use cases..

i guess you were unlucky. I dropped mine a couple of times on the corner, damaged the corner but never cracked the screen. Didn't have a case on the leather back. But now i prefer a nice thin case (spigen) which protects everything the way it should has a good grip and i added a reinforced tempered glass. So i am secured ... for the moment.

Dennisg34 said:
Gorilla Glass 3 is what the G4 uses. I have the S5 and it also has the GG3. I have dropped my phone multiple times and thrown it (with case) and it has not cracked. You either got a cheap overseas phone or faulty GG. This is why you use cases..
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yes...i have G3 and drop 2 times...no issue..
but this G4...only once is what it take to shatter the corner of the screen~

doki81 said:
for all the G4 owner...better use a case or handle your G4 nicely..dont ever let it drop...1 single drop is all it take to cracked your screen
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How is this screen the "worst" just because you dropped it?

Sfkn2 said:
How is this screen the "worst" just because you dropped it?
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it's the worst for my experience as i have use quite some phone before and G4 is the most lousier screen ever..1 drop and gone..

Dude, it depends from multiple factors... The way the phone falls, the way he knocks on the ground, the forcestrike ... Sometimes just happens on a certain fall by certains elements that the impact factors made him crack, it could happen to any phone. Doesn't mean he's bad and just breaks right after the first fall. And btw, using a case is always advised in a high end phone unless you're rich and you don't care about buying another one or repair it.

didi_ghost said:
Dude, it depends from multiple factors... The way the phone falls, the way he knocks on the ground, the forcestrike ... Sometimes just happens on a certain fall by certains elements that the impact factors made him crack, it could happen to any phone. Doesn't mean he's bad and just breaks right after the first fall. And btw, using a case is always advised in a high end phone unless you're rich and you don't care about buying another one or repair it.
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How do you know his phone wasn't a girl? lol

you have all our sympathy, you must be devastated, I know I would be.
it's really down to luck when you drop a phone, sometimes you get lucky, sometimes you don't, it's happened to me with other phones and I've ended up spending a fortune getting them repaired because I cant live with a defect on something I use so much.
I'd love to see a manufacturer make the gorilla glass user replaceable, just like a screen protector. I personally always add a toughened glass screen protector and i'm sure a lot of people do, so all the effort phone makers go to to make their phones the slimmest and sleekest are in vain, as we then have to cover them up, because essentially they are a really expensive and fragile piece of equipment that's not easily repaired !

The glass is the same glass used on 99% of other smartphones. Just bad luck. The way it fell, the angle it hit the ground.

the_scotsman said:
The glass is the same glass used on 99% of other smartphones. Just bad luck. The way it fell, the angle it hit the ground.
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mine flew off from my pants pocket and it fly out horizontally when i came out from car...and then it landed on the top left corner
1st i notice a small chip off on the frame but no crack...the 2nd day morning.the crack on the top corner happen.. :crying:
i check with the service center and the glass and frame together will cost about sgd190 before tax.

I swear people must have butter in their hands, I've had my Nexus 4 for 2.5 years, never dropped it, not one scratch on the front screen. If you care about your phone, look after it
That must be some kind of record though, exactly one week after launch and it's damaged, although I supposed the guy in the video who got the iPhone and dropped it while showing the news reporter it

djsubterrain said:
I swear people must have butter in their hands, I've had my Nexus 4 for 2.5 years, never dropped it, not one scratch on the front screen. If you care about your phone, look after it
That must be some kind of record though, exactly one week after launch and it's damaged, although I supposed the guy in the video who got the iPhone and dropped it while showing the news reporter it
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i guess my hand dont have much butter...didnt know who put the butter in my pocket

doki81 said:
mine flew off from my pants pocket and it fly out horizontally when i came out from car...and then it landed on the top left corner
1st i notice a small chip off on the frame but no crack...the 2nd day morning.the crack on the top corner happen.. :crying:
i check with the service center and the glass and frame together will cost about sgd190 before tax.
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Click to collapse
It flew out of your pants.. The impact is too huge for the phone to handle. You are lucky that the whole screen is not cracked..

doki81 said:
mine flew off from my pants pocket and it fly out horizontally when i came out from car...and then it landed on the top left corner
1st i notice a small chip off on the frame but no crack...the 2nd day morning.the crack on the top corner happen.. :crying:
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Click to collapse
I notice you have a flip cover on it. Do you remember when it fell whether the flip cover was covering the screen or did it open and allow the screen to contact the ground first ?
---------- Post added at 05:31 PM ---------- Previous post was at 05:29 PM ----------
didi_ghost said:
Dude, it depends from multiple factors... The way the phone falls, the way he knocks on the ground, the forcestrike ... Sometimes just happens on a certain fall by certains elements that the impact factors made him crack, it could happen to any phone. Doesn't mean he's bad and just breaks right after the first fall. And btw, using a case is always advised in a high end phone unless you're rich and you don't care about buying another one or repair it.
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The phone as a slight bend to it by design. does this mean the screen also has a bend or is it completely flat ?

I feel for you my friend - I know how it is just when you get a new phone. It happens. Get it fixed. Or try and sell it on eBay and buy another. It will cost you but it happens. The pain will pass.
Sent from my SM-N910H using XDA Premium HD app

Yeah never liked flip covers for this reason

One Twelve said:
I notice you have a flip cover on it. Do you remember when it fell whether the flip cover was covering the screen or did it open and allow the screen to contact the ground first ?
---------- Post added at 05:31 PM ---------- Previous post was at 05:29 PM ----------
The phone as a slight bend to it by design. does this mean the screen also has a bend or is it completely flat ?
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The phone has a complete slight bend on all his body.

Love threads like this.
Phone is garbage!11!1
Why?
I dropped it and it broke!
lol

But too be fair the G4 screen really isnt that impressive

Dropped it yet?

Like a lot of people I'm suddenly debating an edge but I'm worried about losing a rim of aluminum or plastic around the screen. I don't do cases and do drop my phone on concrete around twice a year but have never broken anything, am I right in guessing that edge screens lose a lot of durability without a case?

Dropped mine twice, both times onto my Kitchen floor (stone). Not even a scratch, much to my surprise.
Haven't found a case I like yet, and I'm insured, but will eventually get a flip cover I think.

drop it in the toliet 2 times on wooden floor, looks the same as before when i buy it.

That's sweet to hear, thanks!

Dropped my on kitchen floor yesterday thankfully not a mark on it !!

I've had mine for over 2 months, and it's in mint condition. You learn early on that the thing is a bit of a tank, but still manages to be well-manufactured with a premium feel. I've had a few drops thag were hard to look at, but a spray-adhesive screen protector and a flimsy TPU case bought online have protected the phone from any cracks or scratches.

i watched a drop test on youtube of this phone a while back vs an iphone, and although ymmv compared to the video, it did seem like the S6 was pretty tough, it took dropping the phone from around 10feet high before the glass smashed on back or front! I was very impressed.
I want to also highlight how I've gone without a case for the few months I've had this phone, and there isn't one scratch to be seen! Yes it is a fingerprint magnet, but I seriously thought that the back of the phone would look awful pretty quickly, but it's just pristine!

Dropped mine again in the kitchen again no damage thankfully.
Sent from my SM-G928F using XDA-Developers mobile app

My phone is cracked to **** - top right corner, middle of screen and on rear! I may need to rethink a glass phone next time lol

rm83855 said:
My phone is cracked to **** - top right corner, middle of screen and on rear! I may need to rethink a glass phone next time lol
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May be buy a case.
Sent from my SM-G928P using Tapatalk

DBZo07 said:
May be buy a case.
Sent from my SM-G928P using Tapatalk
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Without a good case; this thing is so painful to hands, i mean sharp rear lines. After a long surfing on the hand, it is giving cramp. [emoji51]
And sending an another post. Why?
Because I can..

Yes I dropped mine onto a beer can on the floor which still had some beer in it, this made sure the can did not move. The result of the 3ft fall? the pixels at the impact point are completely knackered, so will need to claim on the insurance when it comes to selling it for the Note 6, as I imagine the phone is probably a write off as it is the screen as well as the glass. Not sure I think much of this Gorilla Glass!

I owned the xperia z and z3 and never managed to crack these once. On the three occasions I dropped my s6e+ it resulted in damage. Why buy an expensive beautiful glass phone to put it in a plastic case?

yep yesterday camera len broken. looks like a right pain to do and looks like camera its self looks damaged too.
Sent from my SM-G928F using XDA-Developers mobile app

Back has scratch or crack from just pocket.

I read about the whole no mrtal in pocket as it can damage your phone. But my pockets are empty and notice on the back on the ce016 number there a scratch or hairline crack. I'm always super careful with my phones. And usually get a otterbox case. However since there isnt a case for it yet, referring to defender series i been rocking it solo. If i were to put my nail on the area and rub run it over I can feel it. Anyone else had this issue? If i were to guess maybe half a inch kind of curve.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app

pjcanales said:
I read about the whole no mrtal in pocket as it can damage your phone. But my pockets are empty and notice on the back on the ce016 number there a scratch or hairline crack. I'm always super careful with my phones. And usually get a otterbox case. However since there isnt a case for it yet, referring to defender series i been rocking it solo. If i were to put my nail on the area and rub run it over I can feel it. Anyone else had this issue? If i were to guess maybe half a inch kind of curve.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app
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Good news is that you'll be getting a new one soon. I would buy a clear protector for the back (and front maybe).
I set my phone face down on a table and now there is a tiny scratch near the front camera. Nothing major, but noticeable. I already ordered a dront and rear clear protector combo for when I do the recall exchange.
Sent from my SAMSUNG-SM-N930A using Tapatalk

pjcanales said:
I read about the whole no mrtal in pocket as it can damage your phone. But my pockets are empty and notice on the back on the ce016 number there a scratch or hairline crack. I'm always super careful with my phones. And usually get a otterbox case. However since there isnt a case for it yet, referring to defender series i been rocking it solo. If i were to put my nail on the area and rub run it over I can feel it. Anyone else had this issue? If i were to guess maybe half a inch kind of curve.
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OtterBox defender is available now!

always remember pockets are never empty. always some kinda grit in there.
Sent from my SAMSUNG-SM-N930A using Tapatalk

Whoever orders one first vsn thry let me know how it fits and feel in the case.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app

Mine fell out of my pocket sitting on a chair from a foot and it's now cracked. My note 4 would of and definitely has survived this kind of fall. I took it out of the case since we are getting new phones, just to carry it without a case for awhile. The new one will def be in a case 24/7. It shouldn't of cracked so easily.
Sent from my SAMSUNG-SM-N930A using XDA-Developers mobile app

bh87771 said:
Mine fell out of my pocket sitting on a chair from a foot and it's now cracked. My note 4 would of and definitely has survived this kind of fall. I took it out of the case since we are getting new phones, just to carry it without a case for awhile. The new one will def be in a case 24/7. It shouldn't of cracked so easily.
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My day old Note5 fell from 2 feet and landed half on grass, half on the patio. The top back corner hit the patio. It spider webbed the top 1/3 of the phone. The Note 4 was plastic. Any glass phone is going to be fragile. The good news was Samsung replaced the back for $75 including shipping out of warranty.

Fine scratches

Anyone else have very faint surface scratches on the back of their phone? No idea how I got them on this supposedly sturdy phone, but they are there. The phone has been on microfiber resting at all times.
My question is this, anyone think we can polish the back to get light scratches out?
Sent from my PH-1 using Tapatalk

I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk

sk33ls said:
I have this same thing going on, day 3 with the device. They're not that noticable but I know they're there and that's what bugs me. Somewhere I read said it could be scratches in oleophobic coating... IDK. JerryRigEverythings scratch test didn't show any markings until around 8 on the hardness scale.
Sent from my PH-1 using Tapatalk
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Yea I saw the video. That's what has me annoyed. Essentials talk of durability is well documented. Add that to the fact that no cases are readily available means you kinda need to just put up with whatever happens. I'm wondering if we can just use a mild polish on the back to alleviate any minor scratches. Mine are almost invisible, but I their presence at all on a phone I baby, bothers me.
I think baking soda and water would do the trick.
Sent from my PH-1 using Tapatalk

I began to see fine scratches on the back of mine within days. I carry it in my front pocket with nothing else. I'm not aware of any rough treatment at all. I feel disappointed as well.

Same problem here ,another thing to be disappointed besides the Camera.

Same here

I was getting some as well. Try the polish out and see if it works? I don't think anyones tried it yet. Also if you don't mind covering the back you can always throw a skin on it. Also makes the phone a lot less slippery

I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.

NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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Interesting. Have you complained to customer support about scratches? I wonder what their take is.
Sent from my PH-1 using Tapatalk

NeutronBomb said:
I had quite a few on my first unit. My replacement unit I have none so far but I put a dbrand skin on it the minute I took it out of the box. My first one also had some scratches in the titanium near the charging port and a nick on the side that came from who knows what.
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I also have fine scratches on the back of mine, with scratches near the USB c port. I also have a replacement supposedly on the way, but for freezing & random reboot issues. What did they replace your phone for? How long did it take for you to get the replacement?

Mine was for bad light bleed and the coating on the titanium coming off. Now I have to exchange again because the one they sent me has no speaker grille.
They sent the replacement next day air after they called to confirm. I had already sent my defective device in. This was before they started doing advanced replacement.

I wish you hadn't said anything.. I have them too
Maybe they could be polished out, but if it scratches this easily they are destined to return.

The phone is not supposed to be scratch proof. I'll be surprised if they'll take your phone back just because of slight scratched. Put it in a sleeve to install vinyl backing for peace of mind.

Mine had scratches from day one... lol Just placed my replacement order yesterday but I don't expect to get it anytime soon. Phone is off and collecting dust til I get the box to return it. They stated they wouldn't have any new devices (hopefully ones w/o much of the hardware issues like the speaker grille) in stock until this week when they emailed me last week.

I ended up getting a replacement from essential and placing a skin on the back to protect from getting these fine scratches. I don't hate it as much as I thought I would, I miss the shiny back but I like not having scratches and finger prints all over the back. Wahoo!
Sent from my PH-1 using Tapatalk

Had mine for over six weeks, and no scratches here.

I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.

Malacant said:
I have a ton of scratches near the camera and magnet ports. No idea how they got there since I carry my phone in my pocket with nothing else in it. The only thing I could think of would be resting it on it's back on a table and sliding it to pick it up? Odd how it is only around the top part. Fingerprint sensor and below is spotless.
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Close to that area are the magnets, magnets attract metal and sand, sand is one of the few things that can scratch glass and ceramic. Sometimes even if we believe or not we have sand in our packets due to daily life. Then we have scratches without knowing where we scratched.
Sent from my SM-N950U1 using XDA-Developers Legacy app

I don't understand people complaining about micro scratches like it's something wrong with the phone? If you live in a place that has sand then you should have some type of protection on your device if you don't want scratches. Sand (silica) is harder than any coating and will scratch any phone. It also can become ubiquitous. One of the persons here literally has a user pic with them on the beach! Why make it Essentials fault when your failure to protect your phone is the issue?

I got my scratches at my corporate office in my cube. Nowhere near beach or anything of that sort. Was just playing with it and setting it up. Anyone who's not using any protection on the back and have been using it regularly saying they don't have any scratches, please share a close up video of your phone's back in nice HD detail close up so we can be in awe of your magical device with no scratches. Be sure to move it around under a bright light too. Lol. Be real people, you're gonna get scratches without a protection, whether it's a skin, case or whatever.